{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5985806004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149155004,"location":{"name":"USA"},"metadata":null,"id":5985806004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"436","title":"AI/ML Engineering Manager","company_name":"Caylent","first_published":"2026-04-30T15:20:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. You will report to the Director of AI/ML.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You own hiring, development, and team health alongside leading complex customer engagements, shaping architecture, and driving pre-sales. Both parts of this job are real and ongoing. The right candidate will find energy in that combination, not tension.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Leading Your Team\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire and build: Set the technical bar for ML roles on your team, lead or oversee technical assessments, and make hiring decisions you can stand behind. Build a team that raises the practice\u0026#39;s overall standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop people: Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person\u0026#39;s growth — whether they are early in their career or highly experienced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage performance: Recognize strong contributors and address performance gaps directly and early. Partner with HRBPs and the Director of AI/ML when situations require a structured path, and advocate for your team when they deserve it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to staffing: Understand how your team is utilized across engagements, keep the staffing team informed of each person\u0026#39;s skills evolution and preferences, and ensure people are placed in work that stretches them appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Strategic Advisory\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ML assessments: Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle, and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape architecture: Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on ML operations: Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pre-sales: Partner with sales and solutions teams during scoping and proposal phases, contributing the technical depth needed to scope work accurately and give prospects confidence in Caylent\u0026#39;s ability to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead engagements end-to-end: Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent\u0026#39;s quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical relationship: Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. The expectation is the same in both cases — you are the person the engagement depends on technically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Growing the Practice\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar internally: Mentor engineers and architects through real work, contribute to technical interviews, and build reference architectures and accelerators that make the broader ML practice better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications (\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;non-negotiables)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in machine learning or AI, with a proven track record of leading client-facing engagements in a consulting or advisory capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated people management experience — hiring, performance calibration, career development, and the ability to have difficult conversations directly and constructively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, current knowledge of the AWS ML and GenAI ecosystem, with the ability to make and defend architectural decisions across the full ML lifecycle — from data and feature engineering through training, deployment, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in at least two or three ML domains — whether classical ML, computer vision, NLP, time series, or others — combined with the judgment to assess, architect, and advise across the broader ML landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to architect and govern production ML systems end-to-end, translating MLOps, LLMOps, and broader AI operations complexity into standards that engineering teams can execute and executives can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across foundation model adaptation — fine-tuning (LoRA, QLoRA, PEFT), alignment (RLHF, DPO), inference optimization, and distributed training — combined with RAG and agentic system design, including multi-agent architectures, MCP integration, and human-in-the-loop patterns on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate independently in complex, ambiguous customer environments — navigating competing priorities, aligning stakeholders, and translating ML tradeoffs into business risk and value for both technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;strong\u0026gt;Strong differentiators\u0026lt;/strong\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Machine Learning – Specialty and/or AWS Certified Solutions Architect – Professional.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shaping practice-level standards, reference architectures, and reusable ML accelerators across multiple engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to varied industries and problem types in a consulting or client-facing context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in responsible AI practices — model evaluation, bias detection, fairness frameworks, and AI governance — applied in enterprise deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in AIOps patterns — designing agentic workflows for anomaly detection, automated root cause analysis, and remediation across observability platforms — and the ability to translate AI operations outcomes into measurable business value for customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Stack\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our practice spans a broad range of ML domains. Candidates are expected to prescribe — not just recognize — with the judgment to maximize what AWS makes possible and the experience to know how open-source tooling strengthens it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ML Domains:\u0026lt;/strong\u0026gt; Classical ML, Computer Vision, NLP, Generative AI \u0026amp;amp; LLMs, AI Agents \u0026amp;amp; Autonomous Systems, Intelligent Document Processing, Video Understanding, Speech \u0026amp;amp; Audio, Time Series \u0026amp;amp; Forecasting, Recommender Systems, Graph ML, Reinforcement Learning, Multimodal AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS ML Platform:\u0026lt;/strong\u0026gt; SageMaker, SageMaker Pipelines, SageMaker Feature Store, SageMaker Model Registry, SageMaker Clarify, Bedrock (Agents, Knowledge Bases, Guardrails, AgentCore, Model Evaluation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-provider LLM:\u0026lt;/strong\u0026gt; Bedrock, Anthropic API, OpenAI API, Google Gemini API, Azure OpenAI — with the judgment to reason across provider tradeoffs in enterprise contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS AI Services:\u0026lt;/strong\u0026gt; Rekognition, Comprehend, Transcribe, Textract, Translate, Personalize, Neptune, Kinesis Video Streams, Polly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Platform:\u0026lt;/strong\u0026gt; Apache Spark / PySpark, Apache Kafka, Amazon Kinesis, Apache Iceberg, Delta Lake, Apache Hudi, AWS Glue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vector Databases:\u0026lt;/strong\u0026gt; Pinecone, pgvector, Amazon OpenSearch (vector), Weaviate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frameworks:\u0026lt;/strong\u0026gt; PyTorch, TensorFlow, JAX, Scikit-learn, XGBoost, HuggingFace (Transformers, PEFT, TRL), LangChain, LlamaIndex, DSPy, Ollama\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;MLOps \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; MLflow, W\u0026amp;amp;B, Airflow / MWAA (data orchestration), Dagster (asset-based pipelines), Kubeflow Pipelines, CI/CD, IaC (CloudFormation, CDK, Terraform), Docker, Kubernetes, ML Governance (lineage, data contracts, audit), Responsible AI / Bias \u0026amp;amp; Fairness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;LLM Evaluation \u0026amp;amp; Safety:\u0026lt;/strong\u0026gt; RAGAS, LLM-as-judge patterns, DeepEval, NeMo Guardrails, Constitutional AI patterns, structured output validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inference \u0026amp;amp; Optimization: \u0026lt;/strong\u0026gt;Triton, vLLM, SGLang, Trainium, Inferentia, Quantization (GPTQ, AWQ, bitsandbytes), SageMaker Neo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company issued laptop\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Dental and Vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Term Disability Insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Term Life Insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unlimited Paid Time Off, following a 90-day probationary period\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;10 Paid Holidays\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is $140,000 - $215,000 per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt; In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5993149004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149155004,"location":{"name":"CANADA"},"metadata":null,"id":5993149004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"436","title":"AI/ML Engineering Manager","company_name":"Caylent","first_published":"2026-05-11T08:38:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. You will report to the Director of AI/ML.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You own hiring, development, and team health alongside leading complex customer engagements, shaping architecture, and driving pre-sales. Both parts of this job are real and ongoing. The right candidate will find energy in that combination, not tension.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Leading Your Team\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire and build: Set the technical bar for ML roles on your team, lead or oversee technical assessments, and make hiring decisions you can stand behind. Build a team that raises the practice\u0026#39;s overall standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop people: Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person\u0026#39;s growth — whether they are early in their career or highly experienced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage performance: Recognize strong contributors and address performance gaps directly and early. Partner with HRBPs and the Director of AI/ML when situations require a structured path, and advocate for your team when they deserve it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to staffing: Understand how your team is utilized across engagements, keep the staffing team informed of each person\u0026#39;s skills evolution and preferences, and ensure people are placed in work that stretches them appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Strategic Advisory\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ML assessments: Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle, and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape architecture: Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on ML operations: Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pre-sales: Partner with sales and solutions teams during scoping and proposal phases, contributing the technical depth needed to scope work accurately and give prospects confidence in Caylent\u0026#39;s ability to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead engagements end-to-end: Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent\u0026#39;s quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical relationship: Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. The expectation is the same in both cases — you are the person the engagement depends on technically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Growing the Practice\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar internally: Mentor engineers and architects through real work, contribute to technical interviews, and build reference architectures and accelerators that make the broader ML practice better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications (\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;non-negotiables)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in machine learning or AI, with a proven track record of leading client-facing engagements in a consulting or advisory capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated people management experience — hiring, performance calibration, career development, and the ability to have difficult conversations directly and constructively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, current knowledge of the AWS ML and GenAI ecosystem, with the ability to make and defend architectural decisions across the full ML lifecycle — from data and feature engineering through training, deployment, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in at least two or three ML domains — whether classical ML, computer vision, NLP, time series, or others — combined with the judgment to assess, architect, and advise across the broader ML landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to architect and govern production ML systems end-to-end, translating MLOps, LLMOps, and broader AI operations complexity into standards that engineering teams can execute and executives can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across foundation model adaptation — fine-tuning (LoRA, QLoRA, PEFT), alignment (RLHF, DPO), inference optimization, and distributed training — combined with RAG and agentic system design, including multi-agent architectures, MCP integration, and human-in-the-loop patterns on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate independently in complex, ambiguous customer environments — navigating competing priorities, aligning stakeholders, and translating ML tradeoffs into business risk and value for both technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;strong\u0026gt;Strong differentiators\u0026lt;/strong\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Machine Learning – Specialty and/or AWS Certified Solutions Architect – Professional.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shaping practice-level standards, reference architectures, and reusable ML accelerators across multiple engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to varied industries and problem types in a consulting or client-facing context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in responsible AI practices — model evaluation, bias detection, fairness frameworks, and AI governance — applied in enterprise deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in AIOps patterns — designing agentic workflows for anomaly detection, automated root cause analysis, and remediation across observability platforms — and the ability to translate AI operations outcomes into measurable business value for customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Stack\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our practice spans a broad range of ML domains. Candidates are expected to prescribe — not just recognize — with the judgment to maximize what AWS makes possible and the experience to know how open-source tooling strengthens it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ML Domains:\u0026lt;/strong\u0026gt; Classical ML, Computer Vision, NLP, Generative AI \u0026amp;amp; LLMs, AI Agents \u0026amp;amp; Autonomous Systems, Intelligent Document Processing, Video Understanding, Speech \u0026amp;amp; Audio, Time Series \u0026amp;amp; Forecasting, Recommender Systems, Graph ML, Reinforcement Learning, Multimodal AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS ML Platform:\u0026lt;/strong\u0026gt; SageMaker, SageMaker Pipelines, SageMaker Feature Store, SageMaker Model Registry, SageMaker Clarify, Bedrock (Agents, Knowledge Bases, Guardrails, AgentCore, Model Evaluation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-provider LLM:\u0026lt;/strong\u0026gt; Bedrock, Anthropic API, OpenAI API, Google Gemini API, Azure OpenAI — with the judgment to reason across provider tradeoffs in enterprise contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS AI Services:\u0026lt;/strong\u0026gt; Rekognition, Comprehend, Transcribe, Textract, Translate, Personalize, Neptune, Kinesis Video Streams, Polly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Platform:\u0026lt;/strong\u0026gt; Apache Spark / PySpark, Apache Kafka, Amazon Kinesis, Apache Iceberg, Delta Lake, Apache Hudi, AWS Glue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vector Databases:\u0026lt;/strong\u0026gt; Pinecone, pgvector, Amazon OpenSearch (vector), Weaviate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frameworks:\u0026lt;/strong\u0026gt; PyTorch, TensorFlow, JAX, Scikit-learn, XGBoost, HuggingFace (Transformers, PEFT, TRL), LangChain, LlamaIndex, DSPy, Ollama\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;MLOps \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; MLflow, W\u0026amp;amp;B, Airflow / MWAA (data orchestration), Dagster (asset-based pipelines), Kubeflow Pipelines, CI/CD, IaC (CloudFormation, CDK, Terraform), Docker, Kubernetes, ML Governance (lineage, data contracts, audit), Responsible AI / Bias \u0026amp;amp; Fairness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;LLM Evaluation \u0026amp;amp; Safety:\u0026lt;/strong\u0026gt; RAGAS, LLM-as-judge patterns, DeepEval, NeMo Guardrails, Constitutional AI patterns, structured output validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inference \u0026amp;amp; Optimization: \u0026lt;/strong\u0026gt;Triton, vLLM, SGLang, Trainium, Inferentia, Quantization (GPTQ, AWQ, bitsandbytes), SageMaker Neo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is CAD $152,000 - $234,000 per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt; In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5985809004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149155004,"location":{"name":"MEXICO"},"metadata":null,"id":5985809004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"436","title":"AI/ML Engineering Manager","company_name":"Caylent","first_published":"2026-04-30T15:20:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. You will report to the Director of AI/ML.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You own hiring, development, and team health alongside leading complex customer engagements, shaping architecture, and driving pre-sales. Both parts of this job are real and ongoing. The right candidate will find energy in that combination, not tension.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Leading Your Team\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire and build: Set the technical bar for ML roles on your team, lead or oversee technical assessments, and make hiring decisions you can stand behind. Build a team that raises the practice\u0026#39;s overall standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop people: Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person\u0026#39;s growth — whether they are early in their career or highly experienced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage performance: Recognize strong contributors and address performance gaps directly and early. Partner with HRBPs and the Director of AI/ML when situations require a structured path, and advocate for your team when they deserve it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to staffing: Understand how your team is utilized across engagements, keep the staffing team informed of each person\u0026#39;s skills evolution and preferences, and ensure people are placed in work that stretches them appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Strategic Advisory\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ML assessments: Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle, and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape architecture: Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on ML operations: Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pre-sales: Partner with sales and solutions teams during scoping and proposal phases, contributing the technical depth needed to scope work accurately and give prospects confidence in Caylent\u0026#39;s ability to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead engagements end-to-end: Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent\u0026#39;s quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical relationship: Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. The expectation is the same in both cases — you are the person the engagement depends on technically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Growing the Practice\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar internally: Mentor engineers and architects through real work, contribute to technical interviews, and build reference architectures and accelerators that make the broader ML practice better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications (\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;non-negotiables)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in machine learning or AI, with a proven track record of leading client-facing engagements in a consulting or advisory capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated people management experience — hiring, performance calibration, career development, and the ability to have difficult conversations directly and constructively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, current knowledge of the AWS ML and GenAI ecosystem, with the ability to make and defend architectural decisions across the full ML lifecycle — from data and feature engineering through training, deployment, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in at least two or three ML domains — whether classical ML, computer vision, NLP, time series, or others — combined with the judgment to assess, architect, and advise across the broader ML landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to architect and govern production ML systems end-to-end, translating MLOps, LLMOps, and broader AI operations complexity into standards that engineering teams can execute and executives can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across foundation model adaptation — fine-tuning (LoRA, QLoRA, PEFT), alignment (RLHF, DPO), inference optimization, and distributed training — combined with RAG and agentic system design, including multi-agent architectures, MCP integration, and human-in-the-loop patterns on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate independently in complex, ambiguous customer environments — navigating competing priorities, aligning stakeholders, and translating ML tradeoffs into business risk and value for both technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;strong\u0026gt;Strong differentiators\u0026lt;/strong\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Machine Learning – Specialty and/or AWS Certified Solutions Architect – Professional.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shaping practice-level standards, reference architectures, and reusable ML accelerators across multiple engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to varied industries and problem types in a consulting or client-facing context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in responsible AI practices — model evaluation, bias detection, fairness frameworks, and AI governance — applied in enterprise deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in AIOps patterns — designing agentic workflows for anomaly detection, automated root cause analysis, and remediation across observability platforms — and the ability to translate AI operations outcomes into measurable business value for customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Stack\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our practice spans a broad range of ML domains. Candidates are expected to prescribe — not just recognize — with the judgment to maximize what AWS makes possible and the experience to know how open-source tooling strengthens it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ML Domains:\u0026lt;/strong\u0026gt; Classical ML, Computer Vision, NLP, Generative AI \u0026amp;amp; LLMs, AI Agents \u0026amp;amp; Autonomous Systems, Intelligent Document Processing, Video Understanding, Speech \u0026amp;amp; Audio, Time Series \u0026amp;amp; Forecasting, Recommender Systems, Graph ML, Reinforcement Learning, Multimodal AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS ML Platform:\u0026lt;/strong\u0026gt; SageMaker, SageMaker Pipelines, SageMaker Feature Store, SageMaker Model Registry, SageMaker Clarify, Bedrock (Agents, Knowledge Bases, Guardrails, AgentCore, Model Evaluation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-provider LLM:\u0026lt;/strong\u0026gt; Bedrock, Anthropic API, OpenAI API, Google Gemini API, Azure OpenAI — with the judgment to reason across provider tradeoffs in enterprise contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS AI Services:\u0026lt;/strong\u0026gt; Rekognition, Comprehend, Transcribe, Textract, Translate, Personalize, Neptune, Kinesis Video Streams, Polly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Platform:\u0026lt;/strong\u0026gt; Apache Spark / PySpark, Apache Kafka, Amazon Kinesis, Apache Iceberg, Delta Lake, Apache Hudi, AWS Glue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vector Databases:\u0026lt;/strong\u0026gt; Pinecone, pgvector, Amazon OpenSearch (vector), Weaviate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frameworks:\u0026lt;/strong\u0026gt; PyTorch, TensorFlow, JAX, Scikit-learn, XGBoost, HuggingFace (Transformers, PEFT, TRL), LangChain, LlamaIndex, DSPy, Ollama\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;MLOps \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; MLflow, W\u0026amp;amp;B, Airflow / MWAA (data orchestration), Dagster (asset-based pipelines), Kubeflow Pipelines, CI/CD, IaC (CloudFormation, CDK, Terraform), Docker, Kubernetes, ML Governance (lineage, data contracts, audit), Responsible AI / Bias \u0026amp;amp; Fairness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;LLM Evaluation \u0026amp;amp; Safety:\u0026lt;/strong\u0026gt; RAGAS, LLM-as-judge patterns, DeepEval, NeMo Guardrails, Constitutional AI patterns, structured output validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inference \u0026amp;amp; Optimization: \u0026lt;/strong\u0026gt;Triton, vLLM, SGLang, Trainium, Inferentia, Quantization (GPTQ, AWQ, bitsandbytes), SageMaker Neo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div id=\u0026quot;1741797178.021779\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1741797178.021779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5985808004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149155004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5985808004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"436","title":"AI/ML Engineering Manager","company_name":"Caylent","first_published":"2026-04-30T15:20:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. You will report to the Director of AI/ML.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You own hiring, development, and team health alongside leading complex customer engagements, shaping architecture, and driving pre-sales. Both parts of this job are real and ongoing. The right candidate will find energy in that combination, not tension.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Leading Your Team\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire and build: Set the technical bar for ML roles on your team, lead or oversee technical assessments, and make hiring decisions you can stand behind. Build a team that raises the practice\u0026#39;s overall standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop people: Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person\u0026#39;s growth — whether they are early in their career or highly experienced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage performance: Recognize strong contributors and address performance gaps directly and early. Partner with HRBPs and the Director of AI/ML when situations require a structured path, and advocate for your team when they deserve it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to staffing: Understand how your team is utilized across engagements, keep the staffing team informed of each person\u0026#39;s skills evolution and preferences, and ensure people are placed in work that stretches them appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Strategic Advisory\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ML assessments: Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle, and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape architecture: Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on ML operations: Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pre-sales: Partner with sales and solutions teams during scoping and proposal phases, contributing the technical depth needed to scope work accurately and give prospects confidence in Caylent\u0026#39;s ability to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead engagements end-to-end: Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent\u0026#39;s quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical relationship: Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. The expectation is the same in both cases — you are the person the engagement depends on technically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Growing the Practice\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar internally: Mentor engineers and architects through real work, contribute to technical interviews, and build reference architectures and accelerators that make the broader ML practice better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications (\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;non-negotiables)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in machine learning or AI, with a proven track record of leading client-facing engagements in a consulting or advisory capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated people management experience — hiring, performance calibration, career development, and the ability to have difficult conversations directly and constructively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, current knowledge of the AWS ML and GenAI ecosystem, with the ability to make and defend architectural decisions across the full ML lifecycle — from data and feature engineering through training, deployment, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in at least two or three ML domains — whether classical ML, computer vision, NLP, time series, or others — combined with the judgment to assess, architect, and advise across the broader ML landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to architect and govern production ML systems end-to-end, translating MLOps, LLMOps, and broader AI operations complexity into standards that engineering teams can execute and executives can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across foundation model adaptation — fine-tuning (LoRA, QLoRA, PEFT), alignment (RLHF, DPO), inference optimization, and distributed training — combined with RAG and agentic system design, including multi-agent architectures, MCP integration, and human-in-the-loop patterns on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate independently in complex, ambiguous customer environments — navigating competing priorities, aligning stakeholders, and translating ML tradeoffs into business risk and value for both technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;strong\u0026gt;Strong differentiators\u0026lt;/strong\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Machine Learning – Specialty and/or AWS Certified Solutions Architect – Professional.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shaping practice-level standards, reference architectures, and reusable ML accelerators across multiple engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to varied industries and problem types in a consulting or client-facing context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in responsible AI practices — model evaluation, bias detection, fairness frameworks, and AI governance — applied in enterprise deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in AIOps patterns — designing agentic workflows for anomaly detection, automated root cause analysis, and remediation across observability platforms — and the ability to translate AI operations outcomes into measurable business value for customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Stack\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our practice spans a broad range of ML domains. Candidates are expected to prescribe — not just recognize — with the judgment to maximize what AWS makes possible and the experience to know how open-source tooling strengthens it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ML Domains:\u0026lt;/strong\u0026gt; Classical ML, Computer Vision, NLP, Generative AI \u0026amp;amp; LLMs, AI Agents \u0026amp;amp; Autonomous Systems, Intelligent Document Processing, Video Understanding, Speech \u0026amp;amp; Audio, Time Series \u0026amp;amp; Forecasting, Recommender Systems, Graph ML, Reinforcement Learning, Multimodal AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS ML Platform:\u0026lt;/strong\u0026gt; SageMaker, SageMaker Pipelines, SageMaker Feature Store, SageMaker Model Registry, SageMaker Clarify, Bedrock (Agents, Knowledge Bases, Guardrails, AgentCore, Model Evaluation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-provider LLM:\u0026lt;/strong\u0026gt; Bedrock, Anthropic API, OpenAI API, Google Gemini API, Azure OpenAI — with the judgment to reason across provider tradeoffs in enterprise contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS AI Services:\u0026lt;/strong\u0026gt; Rekognition, Comprehend, Transcribe, Textract, Translate, Personalize, Neptune, Kinesis Video Streams, Polly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Platform:\u0026lt;/strong\u0026gt; Apache Spark / PySpark, Apache Kafka, Amazon Kinesis, Apache Iceberg, Delta Lake, Apache Hudi, AWS Glue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vector Databases:\u0026lt;/strong\u0026gt; Pinecone, pgvector, Amazon OpenSearch (vector), Weaviate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frameworks:\u0026lt;/strong\u0026gt; PyTorch, TensorFlow, JAX, Scikit-learn, XGBoost, HuggingFace (Transformers, PEFT, TRL), LangChain, LlamaIndex, DSPy, Ollama\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;MLOps \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; MLflow, W\u0026amp;amp;B, Airflow / MWAA (data orchestration), Dagster (asset-based pipelines), Kubeflow Pipelines, CI/CD, IaC (CloudFormation, CDK, Terraform), Docker, Kubernetes, ML Governance (lineage, data contracts, audit), Responsible AI / Bias \u0026amp;amp; Fairness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;LLM Evaluation \u0026amp;amp; Safety:\u0026lt;/strong\u0026gt; RAGAS, LLM-as-judge patterns, DeepEval, NeMo Guardrails, Constitutional AI patterns, structured output validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inference \u0026amp;amp; Optimization: \u0026lt;/strong\u0026gt;Triton, vLLM, SGLang, Trainium, Inferentia, Quantization (GPTQ, AWQ, bitsandbytes), SageMaker Neo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div id=\u0026quot;1741797178.021779\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1741797178.021779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5985807004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149155004,"location":{"name":"BRAZIL"},"metadata":null,"id":5985807004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"436","title":"AI/ML Engineering Manager","company_name":"Caylent","first_published":"2026-04-30T15:20:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. You will report to the Director of AI/ML.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You own hiring, development, and team health alongside leading complex customer engagements, shaping architecture, and driving pre-sales. Both parts of this job are real and ongoing. The right candidate will find energy in that combination, not tension.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Leading Your Team\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hire and build: Set the technical bar for ML roles on your team, lead or oversee technical assessments, and make hiring decisions you can stand behind. Build a team that raises the practice\u0026#39;s overall standard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop people: Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person\u0026#39;s growth — whether they are early in their career or highly experienced.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage performance: Recognize strong contributors and address performance gaps directly and early. Partner with HRBPs and the Director of AI/ML when situations require a structured path, and advocate for your team when they deserve it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to staffing: Understand how your team is utilized across engagements, keep the staffing team informed of each person\u0026#39;s skills evolution and preferences, and ensure people are placed in work that stretches them appropriately.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Strategic Advisory\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ML assessments: Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle, and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape architecture: Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on ML operations: Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive pre-sales: Partner with sales and solutions teams during scoping and proposal phases, contributing the technical depth needed to scope work accurately and give prospects confidence in Caylent\u0026#39;s ability to deliver.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Hands-On Delivery\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead engagements end-to-end: Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent\u0026#39;s quality standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the technical relationship: Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. The expectation is the same in both cases — you are the person the engagement depends on technically.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Growing the Practice\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar internally: Mentor engineers and architects through real work, contribute to technical interviews, and build reference architectures and accelerators that make the broader ML practice better.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications (\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;non-negotiables)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in machine learning or AI, with a proven track record of leading client-facing engagements in a consulting or advisory capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated people management experience — hiring, performance calibration, career development, and the ability to have difficult conversations directly and constructively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, current knowledge of the AWS ML and GenAI ecosystem, with the ability to make and defend architectural decisions across the full ML lifecycle — from data and feature engineering through training, deployment, and monitoring.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in at least two or three ML domains — whether classical ML, computer vision, NLP, time series, or others — combined with the judgment to assess, architect, and advise across the broader ML landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to architect and govern production ML systems end-to-end, translating MLOps, LLMOps, and broader AI operations complexity into standards that engineering teams can execute and executives can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise across foundation model adaptation — fine-tuning (LoRA, QLoRA, PEFT), alignment (RLHF, DPO), inference optimization, and distributed training — combined with RAG and agentic system design, including multi-agent architectures, MCP integration, and human-in-the-loop patterns on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to operate independently in complex, ambiguous customer environments — navigating competing priorities, aligning stakeholders, and translating ML tradeoffs into business risk and value for both technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h5\u0026gt;\u0026lt;strong\u0026gt;Strong differentiators\u0026lt;/strong\u0026gt;\u0026lt;/h5\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Machine Learning – Specialty and/or AWS Certified Solutions Architect – Professional.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shaping practice-level standards, reference architectures, and reusable ML accelerators across multiple engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to varied industries and problem types in a consulting or client-facing context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in responsible AI practices — model evaluation, bias detection, fairness frameworks, and AI governance — applied in enterprise deployments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in AIOps patterns — designing agentic workflows for anomaly detection, automated root cause analysis, and remediation across observability platforms — and the ability to translate AI operations outcomes into measurable business value for customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Stack\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Our practice spans a broad range of ML domains. Candidates are expected to prescribe — not just recognize — with the judgment to maximize what AWS makes possible and the experience to know how open-source tooling strengthens it.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;ML Domains:\u0026lt;/strong\u0026gt; Classical ML, Computer Vision, NLP, Generative AI \u0026amp;amp; LLMs, AI Agents \u0026amp;amp; Autonomous Systems, Intelligent Document Processing, Video Understanding, Speech \u0026amp;amp; Audio, Time Series \u0026amp;amp; Forecasting, Recommender Systems, Graph ML, Reinforcement Learning, Multimodal AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS ML Platform:\u0026lt;/strong\u0026gt; SageMaker, SageMaker Pipelines, SageMaker Feature Store, SageMaker Model Registry, SageMaker Clarify, Bedrock (Agents, Knowledge Bases, Guardrails, AgentCore, Model Evaluation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multi-provider LLM:\u0026lt;/strong\u0026gt; Bedrock, Anthropic API, OpenAI API, Google Gemini API, Azure OpenAI — with the judgment to reason across provider tradeoffs in enterprise contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AWS AI Services:\u0026lt;/strong\u0026gt; Rekognition, Comprehend, Transcribe, Textract, Translate, Personalize, Neptune, Kinesis Video Streams, Polly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Platform:\u0026lt;/strong\u0026gt; Apache Spark / PySpark, Apache Kafka, Amazon Kinesis, Apache Iceberg, Delta Lake, Apache Hudi, AWS Glue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Vector Databases:\u0026lt;/strong\u0026gt; Pinecone, pgvector, Amazon OpenSearch (vector), Weaviate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Frameworks:\u0026lt;/strong\u0026gt; PyTorch, TensorFlow, JAX, Scikit-learn, XGBoost, HuggingFace (Transformers, PEFT, TRL), LangChain, LlamaIndex, DSPy, Ollama\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;MLOps \u0026amp;amp; Governance:\u0026lt;/strong\u0026gt; MLflow, W\u0026amp;amp;B, Airflow / MWAA (data orchestration), Dagster (asset-based pipelines), Kubeflow Pipelines, CI/CD, IaC (CloudFormation, CDK, Terraform), Docker, Kubernetes, ML Governance (lineage, data contracts, audit), Responsible AI / Bias \u0026amp;amp; Fairness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;LLM Evaluation \u0026amp;amp; Safety:\u0026lt;/strong\u0026gt; RAGAS, LLM-as-judge patterns, DeepEval, NeMo Guardrails, Constitutional AI patterns, structured output validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Inference \u0026amp;amp; Optimization: \u0026lt;/strong\u0026gt;Triton, vLLM, SGLang, Trainium, Inferentia, Quantization (GPTQ, AWQ, bitsandbytes), SageMaker Neo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div id=\u0026quot;1741797178.021779\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1741797178.021779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4858318004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4283251004,"location":{"name":"MEXICO"},"metadata":null,"id":4858318004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"86","title":"Cloud Software Architect","company_name":"Caylent","first_published":"2023-04-14T10:13:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in designing and building applications, creating AI-first software solutions, and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead software development teams to deliver AI-first, production-ready client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing client questions and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across stakeholders, technical priorities, and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field, or commensurate experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5502420004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4283251004,"location":{"name":"BRAZIL"},"metadata":null,"id":5502420004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"86","title":"Cloud Software Architect","company_name":"Caylent","first_published":"2025-04-14T11:44:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in designing and building applications, creating AI-first software solutions, and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead software development teams to deliver AI-first, production-ready client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing client questions and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across stakeholders, technical priorities, and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field, or commensurate experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Private Health Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5502421004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4283251004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5502421004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"86","title":"Cloud Software Architect","company_name":"Caylent","first_published":"2025-04-14T11:44:48-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in designing and building applications, creating AI-first software solutions, and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead software development teams to deliver AI-first, production-ready client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing client questions and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across stakeholders, technical priorities, and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field, or commensurate experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6109740004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5183008004,"location":{"name":"CANADA"},"metadata":null,"id":6109740004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"468","title":"Customer Solutions Architect, Amazon Connect","company_name":"Caylent","first_published":"2026-07-07T13:56:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Through our acquisition of Pronetx, Caylent now delivers industry-leading Amazon Connect and customer experience (CX) solutions at scale for enterprise clients across financial services, healthcare, government, and more. This role sits at the intersection of that expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Customer Solutions Architect specializing in Amazon Connect to partner with our sales team and enterprise clients. The right candidate combines deep Amazon Connect expertise with broad AWS knowledge and a proven ability to establish themselves as a trusted advisor. You are passionate about transforming how businesses connect with their customers and love working backwards from real business challenges to design innovative, scalable CX solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Client Engagement and Pre-Sales\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide technical thought leadership and serve as a trusted advisor to customer executives, helping shape CX transformation strategies and long-term technology roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead deep dive architecture and design sessions focused on Amazon Connect and modern customer experience solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author proposals, solution designs, and statements of work that accurately capture customer requirements, technical constraints, assumptions, and delivery approach to ensure successful project outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct technical discovery workshops to understand client business challenges and translate them into actionable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop proof-of-concepts and prototypes to demonstrate the value of Amazon Connect features and capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and trusted advisor on Amazon Connect throughout the sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Solution Design and Architecture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and architect comprehensive customer experience solutions leveraging AWS services, with a focus on Amazon Connect and generative AI integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create detailed technical specifications and architecture documents aligned with client requirements and AWS Well-Architected best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI and machine learning capabilities (Amazon Lex, Amazon Bedrock, generative AI) into contact center solutions to enhance customer interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet compliance and security requirements in regulated industries such as healthcare, finance, and government\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Evangelism and Thought Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Educate clients and internal teams on Amazon Connect capabilities, AWS CX best practices, and emerging AI and ML technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to blogs, white papers, webinars, and presentations that showcase Caylent\u0026#39;s CX expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with AWS service updates, the Amazon Connect roadmap, and industry trends in contact center technology\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive stock options plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is CAD $190,000 - $215,000 per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026342004,"name":"Customer Solutions Architecture","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6109726004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5183008004,"location":{"name":"USA"},"metadata":null,"id":6109726004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"468","title":"Customer Solutions Architect, Amazon Connect","company_name":"Caylent","first_published":"2026-07-07T13:56:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Through our acquisition of Pronetx, Caylent now delivers industry-leading Amazon Connect and customer experience (CX) solutions at scale for enterprise clients across financial services, healthcare, government, and more. This role sits at the intersection of that expertise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Customer Solutions Architect specializing in Amazon Connect to partner with our sales team and enterprise clients. The right candidate combines deep Amazon Connect expertise with broad AWS knowledge and a proven ability to establish themselves as a trusted advisor. You are passionate about transforming how businesses connect with their customers and love working backwards from real business challenges to design innovative, scalable CX solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Client Engagement and Pre-Sales\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide technical thought leadership and serve as a trusted advisor to customer executives, helping shape CX transformation strategies and long-term technology roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead deep dive architecture and design sessions focused on Amazon Connect and modern customer experience solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Author proposals, solution designs, and statements of work that accurately capture customer requirements, technical constraints, assumptions, and delivery approach to ensure successful project outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct technical discovery workshops to understand client business challenges and translate them into actionable technical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop proof-of-concepts and prototypes to demonstrate the value of Amazon Connect features and capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a subject matter expert and trusted advisor on Amazon Connect throughout the sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Solution Design and Architecture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and architect comprehensive customer experience solutions leveraging AWS services, with a focus on Amazon Connect and generative AI integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create detailed technical specifications and architecture documents aligned with client requirements and AWS Well-Architected best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI and machine learning capabilities (Amazon Lex, Amazon Bedrock, generative AI) into contact center solutions to enhance customer interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions meet compliance and security requirements in regulated industries such as healthcare, finance, and government\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Evangelism and Thought Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Educate clients and internal teams on Amazon Connect capabilities, AWS CX best practices, and emerging AI and ML technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to blogs, white papers, webinars, and presentations that showcase Caylent\u0026#39;s CX expertise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with AWS service updates, the Amazon Connect roadmap, and industry trends in contact center technology\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and Vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Disability Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Paid Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is $175,000 - $197,500 per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026342004,"name":"Customer Solutions Architecture","child_ids":[],"parent_id":null}],"offices":[],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4840651004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135378004,"location":{"name":"MEXICO"},"metadata":null,"id":4840651004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"40","title":"Data Architect","company_name":"Caylent","first_published":"2023-03-30T16:19:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Architect responsible for designing enterprise-scale data solutions within engagements, guiding technical direction, and ensuring high standards of performance, security, and scalability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Architects maintain primary depth in one core area (between Data Platform Development and Data Migration \u0026amp;amp; Modernization) while maintaining architectural awareness across both.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Key Responsibilities:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead architectural design for data platforms or modernization programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure technical viability, scalability, and production readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate architectural decisions and trade-offs clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce architectural documentation, assessments, and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Required Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Architecture Focus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;End-to-end modern data platform architecture design (lakehouse, ingestion, processing, access layers)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience architecting scalable cloud-native systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced distributed processing and streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platform security, networking, and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cost estimation and performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Migration \u0026amp;amp; Modernization Architecture Focus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading multi-database migration and modernization initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in OLTP/OLAP system design and schema evolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced performance tuning, HA/DR, and security patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud-native database architecture across managed services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migration strategy, cutover planning, and risk mitigation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Across Both:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecture documentation and standards enforcement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IaC and automation strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FinOps-aligned design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Experience Requirements\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in data engineering, database engineering, or architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years designing cloud-based data solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Language\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Advanced English (minimum C1).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4194669004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135378004,"location":{"name":"BRAZIL"},"metadata":null,"id":4194669004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"40","title":"Data Architect","company_name":"Caylent","first_published":"2021-11-22T14:11:52-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Architect responsible for designing enterprise-scale data solutions within engagements, guiding technical direction, and ensuring high standards of performance, security, and scalability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Architects maintain primary depth in one core area (between Data Platform Development and Data Migration \u0026amp;amp; Modernization) while maintaining architectural awareness across both.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Key Responsibilities:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead architectural design for data platforms or modernization programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure technical viability, scalability, and production readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate architectural decisions and trade-offs clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce architectural documentation, assessments, and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Required Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Architecture Focus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;End-to-end modern data platform architecture design (lakehouse, ingestion, processing, access layers)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience architecting scalable cloud-native systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced distributed processing and streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platform security, networking, and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cost estimation and performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Migration \u0026amp;amp; Modernization Architecture Focus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading multi-database migration and modernization initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in OLTP/OLAP system design and schema evolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced performance tuning, HA/DR, and security patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud-native database architecture across managed services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migration strategy, cutover planning, and risk mitigation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Across Both:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecture documentation and standards enforcement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IaC and automation strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FinOps-aligned design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Experience Requirements\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in data engineering, database engineering, or architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years designing cloud-based data solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Language\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Advanced English (minimum C1).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4888295004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135378004,"location":{"name":"ARGENTINA"},"metadata":null,"id":4888295004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"40","title":"Data Architect","company_name":"Caylent","first_published":"2023-05-16T14:32:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;Architect responsible for designing enterprise-scale data solutions within engagements, guiding technical direction, and ensuring high standards of performance, security, and scalability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Architects maintain primary depth in one core area (between Data Platform Development and Data Migration \u0026amp;amp; Modernization) while maintaining architectural awareness across both.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Key Responsibilities:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead architectural design for data platforms or modernization programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure technical viability, scalability, and production readiness\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate architectural decisions and trade-offs clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce architectural documentation, assessments, and roadmaps\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Required Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Platform Architecture Focus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;End-to-end modern data platform architecture design (lakehouse, ingestion, processing, access layers)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience architecting scalable cloud-native systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced distributed processing and streaming architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Platform security, networking, and automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cost estimation and performance optimization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Migration \u0026amp;amp; Modernization Architecture Focus:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leading multi-database migration and modernization initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in OLTP/OLAP system design and schema evolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced performance tuning, HA/DR, and security patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud-native database architecture across managed services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Migration strategy, cutover planning, and risk mitigation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Across Both:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architecture documentation and standards enforcement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IaC and automation strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;FinOps-aligned design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Experience Requirements\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years in data engineering, database engineering, or architecture roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years designing cloud-based data solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Language\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Advanced English (minimum C1).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6177719004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146478004,"location":{"name":"BRAZIL"},"metadata":null,"id":6177719004,"updated_at":"2026-09-01T11:35:02-04:00","requisition_id":"434","title":"Enterprise Technical Lead","company_name":"Caylent","first_published":"2026-09-01T11:35:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Engineering Manager to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of 5-8 direct reports including software engineers and architects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform people-leadership tasks including regular 1:1 meetings, performance reviews, performance management discussions, and career growth conversations to support the development and improvement of your direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions- including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of previous experience managing a team of technical direct reports, including experience leading teams through large-scale or highly complex engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6177715004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146478004,"location":{"name":"MEXICO"},"metadata":null,"id":6177715004,"updated_at":"2026-09-01T11:34:57-04:00","requisition_id":"434","title":"Enterprise Technical Lead","company_name":"Caylent","first_published":"2026-09-01T11:34:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Engineering Manager to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of 5-8 direct reports including software engineers and architects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform people-leadership tasks including regular 1:1 meetings, performance reviews, performance management discussions, and career growth conversations to support the development and improvement of your direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions- including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of previous experience managing a team of technical direct reports, including experience leading teams through large-scale or highly complex engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6177712004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146478004,"location":{"name":"CANADA"},"metadata":null,"id":6177712004,"updated_at":"2026-09-01T11:34:55-04:00","requisition_id":"434","title":"Enterprise Technical Lead","company_name":"Caylent","first_published":"2026-09-01T11:34:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Engineering Manager to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of 5-8 direct reports including software engineers and architects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform people-leadership tasks including regular 1:1 meetings, performance reviews, performance management discussions, and career growth conversations to support the development and improvement of your direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions- including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of previous experience managing a team of technical direct reports, including experience leading teams through large-scale or highly complex engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive stock options plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$163,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$250,000\u0026lt;/span\u0026gt; per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt; In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6177716004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146478004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6177716004,"updated_at":"2026-09-01T11:34:59-04:00","requisition_id":"434","title":"Enterprise Technical Lead","company_name":"Caylent","first_published":"2026-09-01T11:34:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Engineering Manager to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of 5-8 direct reports including software engineers and architects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform people-leadership tasks including regular 1:1 meetings, performance reviews, performance management discussions, and career growth conversations to support the development and improvement of your direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions- including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of previous experience managing a team of technical direct reports, including experience leading teams through large-scale or highly complex engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5980374004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146478004,"location":{"name":"USA"},"metadata":null,"id":5980374004,"updated_at":"2026-09-01T11:34:54-04:00","requisition_id":"434","title":"Enterprise Technical Lead","company_name":"Caylent","first_published":"2026-09-01T11:34:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Engineering Manager to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage a team of 5-8 direct reports including software engineers and architects.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform people-leadership tasks including regular 1:1 meetings, performance reviews, performance management discussions, and career growth conversations to support the development and improvement of your direct reports.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions- including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and AWS cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4+ years of previous experience managing a team of technical direct reports, including experience leading teams through large-scale or highly complex engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company issued laptop\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Dental and Vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Term Disability Insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Term Life Insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unlimited Paid Time Off, following a 90-day probationary period\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;10 Paid Holidays\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$150,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$230,000\u0026lt;/span\u0026gt; per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt; In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5969995004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5142247004,"location":{"name":"CANADA"},"metadata":null,"id":5969995004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"430","title":"Forward Deployed AI Lead","company_name":"Caylent","first_published":"2026-04-14T14:47:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Caylent’s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Forward Deployed AI Lead\u0026lt;/span\u0026gt; is the strategic and architectural lead on AI engagements. Paired with a Forward Deployed Engineer (FDE) who handles hands-on implementation, you own the engagement arc: shaping AI strategy, designing operating models, mapping AI outcomes to business value, and guiding executive stakeholders through adoption. You lead the room — the FDE builds what you architect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a cross-functional role. You engage across lines of business, not just engineering, connecting AI initiatives to the outcomes that matter to each part of the organization. Every engagement is anchored to Anthropic’s platform and focused on real AI adoption outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your clients span PE portfolio companies, growth-stage software businesses, and enterprise organizations. You are the strategic face of Caylent from kickoff through handoff.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategy and Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own AI engagements end-to-end as the strategic lead, from discovery through executive handoff, partnered with an FDE who drives implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run structured discovery across engineering, product, and business stakeholders to map organizational context, AI readiness, and strategic goals across lines of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI operating models that define how the organization adopts, governs, and scales AI. Not just within engineering, but across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define AI outcome maps that tie initiatives to measurable business results: efficiency gains, revenue impact, risk reduction, and time-to-value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI maturity assessments and architect near-term and long-term adoption roadmaps aligned to Anthropic’s platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate executive workshops and enablement sessions for audiences ranging from engineering teams to C-suite leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver executive presentations to CTOs, VPs of Engineering, and line-of-business leaders covering current-state findings, ROI projections, and strategic recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct FDE work on Claude Code tooling, prompt architecture, and workflow automation. You set the technical direction, the FDE executes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Relationship and Business Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities across lines of business. AI strategy work naturally surfaces adjacent needs in departments beyond the initial engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape follow-on scope throughout the engagement: by Week 1, you should have a working hypothesis for the next engagement; by the final on-site block, you present it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build executive relationships that position Caylent as a long-term AI strategy partner, not a one-time vendor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend on-site for the final Catalyst block: readout, workshop, and executive presentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internal Contribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable strategy frameworks, delivery artifacts, and methodology improvements back into the practice at engagement close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI strategy engagements spanning multiple teams, platforms, and business functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with FDEs to refine the architect-engineer delivery model and improve handoff patterns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software development or technical architecture experience across varied stacks, including hyperscaler environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in engineering leadership, technical consulting, solutions architecture, or a combination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to engage across lines of business. You can talk to a VP of Engineering about CI/CD and a COO about operational efficiency in the same week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or advising on AI operating models, technology adoption strategies, or digital transformation programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with Claude Code or equivalent AI-assisted development tools — you don’t need to configure them daily, but you need to speak the language credibly and direct an FDE’s work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Claude Architect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running structured stakeholder interviews, discovery sessions, and facilitated workshops with both technical and business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication: writing and presenting to CTOs, VPs of Engineering, and line-of-business leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering professional services engagements, including scope management, deliverable ownership, and client advisory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of CI/CD pipelines, DevOps practices, and modern software development workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience mapping AI initiatives to business outcomes (revenue, efficiency, risk, time-to-value) with executive-level ROI framing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with PE portfolio company environments and board-level communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in solutions architecture, platform engineering, or enterprise technology strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LLM prompt engineering, agentic AI workflow design, or AI product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with Claude Code’s extensibility model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SDLC maturity frameworks or workforce analytics (DORA, DevEx)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and facilitating workshops for mixed audiences — engineers, product managers, and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives Here\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Forward Deployed AI Lead\u0026lt;/span\u0026gt; who do well here are a specific profile:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sat in the seat. \u0026lt;/strong\u0026gt;You’ve led engineering teams or technology strategy inside a product company and understand the pressures executives navigate when adopting AI. Clients can tell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thinks across the business. \u0026lt;/strong\u0026gt;You don’t stop at engineering. You see how AI impacts operations, product, and go-to-market — and you can have those conversations with the people who own them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knows when to slow down. \u0026lt;/strong\u0026gt;You surface risks before committing to an approach. When the client’s definition of the work is wrong, you say so.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Closes the next engagement. \u0026lt;/strong\u0026gt;The final week of a Catalyst is a conversion window. You treat it that way — and the cross-LOB relationships you’ve built give you multiple paths to expand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Makes the methodology better. \u0026lt;/strong\u0026gt;Every engagement teaches you something. You feed it back into the practice rather than keeping it in your head.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Earns trust at the executive level. \u0026lt;/strong\u0026gt;You’re as comfortable presenting an AI operating model to a COO in the morning as reviewing prompt architecture with your FDE that afternoon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is a poor fit if you want someone else to handle the sales motion or prefer execution-only roles. You are accountable for both strategic delivery quality and account expansion.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Why This Team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ground floor of something real: this BU is early, well-resourced, and anchored to Anthropic. You\u0026#39;re writing the playbook, not inheriting one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the methodology: you are shaping how AI-DLC enablement gets delivered. Every engagement you run improves the one after it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proximity to the market: your clients are PE portcos, enterprise engineering orgs, and Anthropic-referred customers at the frontier of AI adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Revenue upside: \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Forward Deployed AI Lead \u0026lt;/span\u0026gt;who drive account expansion earn on revenue generated, not just delivery margin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native by default: this team uses AI in how it works. Specification-First Engineering is how we move from prototype to production fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcomes, not hours: advancement tied to delivery performance and account growth, not utilization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long-Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is CAD $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;228,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$253,000 \u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components\u0026lt;/strong\u0026gt;: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5969990004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5142247004,"location":{"name":"USA"},"metadata":null,"id":5969990004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"430","title":"Forward Deployed AI Lead","company_name":"Caylent","first_published":"2026-04-14T14:47:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Caylent’s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Forward Deployed AI Lead is the strategic and architectural lead on AI engagements. Paired with a Forward Deployed Engineer (FDE) who handles hands-on implementation, you own the engagement arc: shaping AI strategy, designing operating models, mapping AI outcomes to business value, and guiding executive stakeholders through adoption. You lead the room — the FDE builds what you architect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a cross-functional role. You engage across lines of business, not just engineering, connecting AI initiatives to the outcomes that matter to each part of the organization. Every engagement is anchored to Anthropic’s platform and focused on real AI adoption outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your clients span PE portfolio companies, growth-stage software businesses, and enterprise organizations. You are the strategic face of Caylent from kickoff through handoff.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategy and Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own AI engagements end-to-end as the strategic lead, from discovery through executive handoff, partnered with an FDE who drives implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run structured discovery across engineering, product, and business stakeholders to map organizational context, AI readiness, and strategic goals across lines of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI operating models that define how the organization adopts, governs, and scales AI. Not just within engineering, but across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define AI outcome maps that tie initiatives to measurable business results: efficiency gains, revenue impact, risk reduction, and time-to-value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI maturity assessments and architect near-term and long-term adoption roadmaps aligned to Anthropic’s platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate executive workshops and enablement sessions for audiences ranging from engineering teams to C-suite leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver executive presentations to CTOs, VPs of Engineering, and line-of-business leaders covering current-state findings, ROI projections, and strategic recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct FDE work on Claude Code tooling, prompt architecture, and workflow automation. You set the technical direction, the FDE executes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Relationship and Business Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities across lines of business. AI strategy work naturally surfaces adjacent needs in departments beyond the initial engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape follow-on scope throughout the engagement: by Week 1, you should have a working hypothesis for the next engagement; by the final on-site block, you present it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build executive relationships that position Caylent as a long-term AI strategy partner, not a one-time vendor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend on-site for the final Catalyst block: readout, workshop, and executive presentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internal Contribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable strategy frameworks, delivery artifacts, and methodology improvements back into the practice at engagement close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI strategy engagements spanning multiple teams, platforms, and business functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with FDEs to refine the architect-engineer delivery model and improve handoff patterns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software development or technical architecture experience across varied stacks, including hyperscaler environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in engineering leadership, technical consulting, solutions architecture, or a combination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to engage across lines of business. You can talk to a VP of Engineering about CI/CD and a COO about operational efficiency in the same week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or advising on AI operating models, technology adoption strategies, or digital transformation programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with Claude Code or equivalent AI-assisted development tools — you don’t need to configure them daily, but you need to speak the language credibly and direct an FDE’s work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Claude Architect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running structured stakeholder interviews, discovery sessions, and facilitated workshops with both technical and business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication: writing and presenting to CTOs, VPs of Engineering, and line-of-business leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering professional services engagements, including scope management, deliverable ownership, and client advisory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of CI/CD pipelines, DevOps practices, and modern software development workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience mapping AI initiatives to business outcomes (revenue, efficiency, risk, time-to-value) with executive-level ROI framing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with PE portfolio company environments and board-level communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in solutions architecture, platform engineering, or enterprise technology strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LLM prompt engineering, agentic AI workflow design, or AI product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with Claude Code’s extensibility model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SDLC maturity frameworks or workforce analytics (DORA, DevEx)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and facilitating workshops for mixed audiences — engineers, product managers, and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives Here\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Forward Deployed AI Lead\u0026lt;/span\u0026gt; who do well here are a specific profile:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sat in the seat. \u0026lt;/strong\u0026gt;You’ve led engineering teams or technology strategy inside a product company and understand the pressures executives navigate when adopting AI. Clients can tell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thinks across the business. \u0026lt;/strong\u0026gt;You don’t stop at engineering. You see how AI impacts operations, product, and go-to-market — and you can have those conversations with the people who own them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knows when to slow down. \u0026lt;/strong\u0026gt;You surface risks before committing to an approach. When the client’s definition of the work is wrong, you say so.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Closes the next engagement. \u0026lt;/strong\u0026gt;The final week of a Catalyst is a conversion window. You treat it that way — and the cross-LOB relationships you’ve built give you multiple paths to expand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Makes the methodology better. \u0026lt;/strong\u0026gt;Every engagement teaches you something. You feed it back into the practice rather than keeping it in your head.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Earns trust at the executive level. \u0026lt;/strong\u0026gt;You’re as comfortable presenting an AI operating model to a COO in the morning as reviewing prompt architecture with your FDE that afternoon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is a poor fit if you want someone else to handle the sales motion or prefer execution-only roles. You are accountable for both strategic delivery quality and account expansion.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Why This Team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ground floor of something real: this BU is early, well-resourced, and anchored to Anthropic. You\u0026#39;re writing the playbook, not inheriting one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the methodology: you are shaping how AI-DLC enablement gets delivered. Every engagement you run improves the one after it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proximity to the market: your clients are PE portcos, enterprise engineering orgs, and Anthropic-referred customers at the frontier of AI adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Revenue upside: \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;Forward Deployed AI Lead\u0026lt;/span\u0026gt; who drive account expansion earn on revenue generated, not just delivery margin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native by default: this team uses AI in how it works. Specification-First Engineering is how we move from prototype to production fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcomes, not hours: advancement tied to delivery performance and account growth, not utilization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment and office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for learning and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;NOTE: We’re unable to provide visa sponsorship now or at any time in the future.\u0026lt;/em\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$210,000\u0026lt;/span\u0026gt;\u0026amp;nbsp;-\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:170000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;232,500\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5976575004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5144195004,"location":{"name":"MEXICO"},"metadata":null,"id":5976575004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"431","title":"Forward Deployed Engineer","company_name":"Caylent","first_published":"2026-09-03T10:01:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Caylent’s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Agentic Architect is the strategic and architectural lead on AI engagements. Paired with a Forward Deployed Engineer (FDE) who handles hands-on implementation, you own the engagement arc: shaping AI strategy, designing operating models, mapping AI outcomes to business value, and guiding executive stakeholders through adoption. You lead the room — the FDE builds what you architect.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a cross-functional role. You engage across lines of business, not just engineering, connecting AI initiatives to the outcomes that matter to each part of the organization. Every engagement is anchored to Anthropic’s platform and focused on real AI adoption outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your clients span PE portfolio companies, growth-stage software businesses, and enterprise organizations. You are the strategic face of Caylent from kickoff through handoff.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategy and Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own AI engagements end-to-end as the strategic lead, from discovery through executive handoff, partnered with an FDE who drives implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run structured discovery across engineering, product, and business stakeholders to map organizational context, AI readiness, and strategic goals across lines of business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI operating models that define how the organization adopts, governs, and scales AI. Not just within engineering, but across the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define AI outcome maps that tie initiatives to measurable business results: efficiency gains, revenue impact, risk reduction, and time-to-value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI maturity assessments and architect near-term and long-term adoption roadmaps aligned to Anthropic’s platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate executive workshops and enablement sessions for audiences ranging from engineering teams to C-suite leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver executive presentations to CTOs, VPs of Engineering, and line-of-business leaders covering current-state findings, ROI projections, and strategic recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct FDE work on Claude Code tooling, prompt architecture, and workflow automation. You set the technical direction, the FDE executes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client Relationship and Business Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities across lines of business. AI strategy work naturally surfaces adjacent needs in departments beyond the initial engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape follow-on scope throughout the engagement: by Week 1, you should have a working hypothesis for the next engagement; by the final on-site block, you present it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build executive relationships that position Caylent as a long-term AI strategy partner, not a one-time vendor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend on-site for the final Catalyst block: readout, workshop, and executive presentation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internal Contribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable strategy frameworks, delivery artifacts, and methodology improvements back into the practice at engagement close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead AI strategy engagements spanning multiple teams, platforms, and business functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with FDEs to refine the architect-engineer delivery model and improve handoff patterns\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of software development or technical architecture experience across varied stacks, including hyperscaler environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years in engineering leadership, technical consulting, solutions architecture, or a combination\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to engage across lines of business. You can talk to a VP of Engineering about CI/CD and a COO about operational efficiency in the same week\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing or advising on AI operating models, technology adoption strategies, or digital transformation programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on familiarity with Claude Code or equivalent AI-assisted development tools — you don’t need to configure them daily, but you need to speak the language credibly and direct an FDE’s work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Claude Architect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running structured stakeholder interviews, discovery sessions, and facilitated workshops with both technical and business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive communication: writing and presenting to CTOs, VPs of Engineering, and line-of-business leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience delivering professional services engagements, including scope management, deliverable ownership, and client advisory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of CI/CD pipelines, DevOps practices, and modern software development workflows\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience mapping AI initiatives to business outcomes (revenue, efficiency, risk, time-to-value) with executive-level ROI framing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with PE portfolio company environments and board-level communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in solutions architecture, platform engineering, or enterprise technology strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LLM prompt engineering, agentic AI workflow design, or AI product development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience with Claude Code’s extensibility model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SDLC maturity frameworks or workforce analytics (DORA, DevEx)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and facilitating workshops for mixed audiences — engineers, product managers, and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives Here\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Agentic Architects who do well here are a specific profile:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sat in the seat. \u0026lt;/strong\u0026gt;You’ve led engineering teams or technology strategy inside a product company and understand the pressures executives navigate when adopting AI. Clients can tell.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thinks across the business. \u0026lt;/strong\u0026gt;You don’t stop at engineering. You see how AI impacts operations, product, and go-to-market — and you can have those conversations with the people who own them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knows when to slow down. \u0026lt;/strong\u0026gt;You surface risks before committing to an approach. When the client’s definition of the work is wrong, you say so.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Closes the next engagement. \u0026lt;/strong\u0026gt;The final week of a Catalyst is a conversion window. You treat it that way — and the cross-LOB relationships you’ve built give you multiple paths to expand.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Makes the methodology better. \u0026lt;/strong\u0026gt;Every engagement teaches you something. You feed it back into the practice rather than keeping it in your head.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Earns trust at the executive level. \u0026lt;/strong\u0026gt;You’re as comfortable presenting an AI operating model to a COO in the morning as reviewing prompt architecture with your FDE that afternoon.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This is a poor fit if you want someone else to handle the sales motion or prefer execution-only roles. You are accountable for both strategic delivery quality and account expansion.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Why This Team\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ground floor of something real: this BU is early, well-resourced, and anchored to Anthropic. You\u0026#39;re writing the playbook, not inheriting one\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the methodology: you are shaping how AI-DLC enablement gets delivered. Every engagement you run improves the one after it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proximity to the market: your clients are PE portcos, enterprise engineering orgs, and Anthropic-referred customers at the frontier of AI adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Revenue upside: Agentic Architects who drive account expansion earn on revenue generated, not just delivery margin\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native by default: this team uses AI in how it works. Specification-First Engineering is how we move from prototype to production fast\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outcomes, not hours: advancement tied to delivery performance and account growth, not utilization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5973733004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5144195004,"location":{"name":"CANADA"},"metadata":null,"id":5973733004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"431","title":"Forward Deployed Engineer","company_name":"Caylent","first_published":"2026-04-20T18:12:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent\u0026#39;s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic — Anthropic\u0026#39;s first pure-play delivery partner. Engagements are production-grade: agents, data products, AI-augmented operations, workforce transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Forward Deployed Engineers live inside client organizations — in their standups, codebases, and architecture decisions. You own your assigned workstreams, deliver production-quality work from day one, and build the independent track record that creates a path to solo account ownership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire into two specializations: Technology-Workforce FDEs embed in engineering, product, and IT organizations building LLM-native production systems; Operational FDEs embed in business functions — Finance, HR, Legal, Supply Chain, and more — building workflow automations and running AI enablement programs for non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own assigned workstreams end-to-end within a larger engagement — your scope is yours to drive, not wait on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship in client codebases and environments — not in sandboxes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to discovery sessions, architecture reviews, and stakeholder interviews alongside senior FDEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous problems into scoped, deliverable work on your assigned scope\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface risks and blockers early — escalate intentionally when decisions exceed your scope, not for tactical approval\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transfer capability that lasts: document and hand off working software or automations that stand on their own after you leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute at least one reusable artifact or pattern back to the practice before each engagement closes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of software engineering, technical delivery, or business systems experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to self-direct on assigned scope — managing your own time, priorities, and delivery quality without daily oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in one or more of: LLM application development, cloud-native development, backend engineering, or business automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator: technically clear with engineers, accessible and credible with business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High tolerance for ambiguity; starts delivering before every requirement is defined\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Hands-on experience building with LLM APIs (Claude, AWS Bedrock, or equivalent) — prompt architecture, tool use, basic agent patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud-native development (AWS preferred), containerization, or backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with rapid prototyping: taking an ambiguous problem to a working proof-of-concept quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a consulting firm, systems integrator, or professional services environment a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in at least one business function: Finance, HR, Legal, Sales Ops, Supply Chain, or Manufacturing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Zapier, Power Automate, Airtable, or similar business automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise systems: Salesforce, Oracle, D365, Workday, ServiceNow, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting AI or digital adoption programs for non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who Thrives here\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You operate without a playbook, earn trust fast, and build things that last. This role works best for people who are energized by figuring things out in motion — day-to-day direction comes from you, not a manager. If that sounds like the environment you\u0026#39;re looking for, you\u0026#39;ll be at home here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ground floor of something real: this BU is early, well-resourced, and anchored to Anthropic — you\u0026#39;re writing the playbook, not inheriting one. The work is at the frontier: agents, AI product builds, enterprise adoption at scale. Advancement is tied to delivery performance, not tenure.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long-Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is CAD \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$150,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$235,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5973732004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5144195004,"location":{"name":"USA"},"metadata":null,"id":5973732004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"431","title":"Forward Deployed Engineer","company_name":"Caylent","first_published":"2026-04-20T18:12:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent\u0026#39;s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic — Anthropic\u0026#39;s first pure-play delivery partner. Engagements are production-grade: agents, data products, AI-augmented operations, workforce transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Forward Deployed Engineers live inside client organizations — in their standups, codebases, and architecture decisions. You own your assigned workstreams, deliver production-quality work from day one, and build the independent track record that creates a path to solo account ownership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire into two specializations: Technology-Workforce FDEs embed in engineering, product, and IT organizations building LLM-native production systems; Operational FDEs embed in business functions — Finance, HR, Legal, Supply Chain, and more — building workflow automations and running AI enablement programs for non-technical teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own assigned workstreams end-to-end within a larger engagement — your scope is yours to drive, not wait on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and ship in client codebases and environments — not in sandboxes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to discovery sessions, architecture reviews, and stakeholder interviews alongside senior FDEs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous problems into scoped, deliverable work on your assigned scope\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface risks and blockers early — escalate intentionally when decisions exceed your scope, not for tactical approval\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transfer capability that lasts: document and hand off working software or automations that stand on their own after you leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute at least one reusable artifact or pattern back to the practice before each engagement closes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of software engineering, technical delivery, or business systems experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to self-direct on assigned scope — managing your own time, priorities, and delivery quality without daily oversight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience in one or more of: LLM application development, cloud-native development, backend engineering, or business automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator: technically clear with engineers, accessible and credible with business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High tolerance for ambiguity; starts delivering before every requirement is defined\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Hands-on experience building with LLM APIs (Claude, AWS Bedrock, or equivalent) — prompt architecture, tool use, basic agent patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud-native development (AWS preferred), containerization, or backend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with rapid prototyping: taking an ambiguous problem to a working proof-of-concept quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a consulting firm, systems integrator, or professional services environment a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep fluency in at least one business function: Finance, HR, Legal, Sales Ops, Supply Chain, or Manufacturing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Zapier, Power Automate, Airtable, or similar business automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise systems: Salesforce, Oracle, D365, Workday, ServiceNow, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting AI or digital adoption programs for non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who Thrives here\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You operate without a playbook, earn trust fast, and build things that last. This role works best for people who are energized by figuring things out in motion — day-to-day direction comes from you, not a manager. If that sounds like the environment you\u0026#39;re looking for, you\u0026#39;ll be at home here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ground floor of something real: this BU is early, well-resourced, and anchored to Anthropic — you\u0026#39;re writing the playbook, not inheriting one. The work is at the frontier: agents, AI product builds, enterprise adoption at scale. Advancement is tied to delivery performance, not tenure.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment and office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for learning and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$136,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4179855004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4124260004,"location":{"name":"USA"},"metadata":null,"id":4179855004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"28","title":"Machine Learning Architect - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2021-11-08T13:27:13-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;This isn’t an active role right now, but we’re building a community of great talent for future opportunities at Caylent. If your background aligns with what we’re looking for, our team may reach out to learn more about you and explore potential future fits.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile\u0026amp;nbsp;ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies,\u0026amp;nbsp;CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem,\u0026amp;nbsp;system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies,\u0026amp;nbsp;and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class\u0026amp;nbsp;engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp; proposed next steps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp; and progress.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp; manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts communication style based on audience and context to improve clarity and decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools (CloudFormation, CDK, Terraform).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch,\u0026amp;nbsp;Scikit-learn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization\u0026amp;nbsp;strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MLOps tools (MLflow, Neptune, Comet).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and Vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Disability Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Paid Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:140000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$140,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:157500}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$157,500\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5558976004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4124260004,"location":{"name":"BRAZIL"},"metadata":null,"id":5558976004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"28","title":"Machine Learning Architect - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2025-06-05T15:45:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Assignment\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile\u0026amp;nbsp;ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies,\u0026amp;nbsp;CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem,\u0026amp;nbsp;system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies,\u0026amp;nbsp;and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class\u0026amp;nbsp;engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp; proposed next steps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp; and progress.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp; manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts communication style based on audience and context to improve clarity and decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools (CloudFormation, CDK, Terraform).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch,\u0026amp;nbsp;Scikit-learn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization\u0026amp;nbsp;strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MLOps tools (MLflow, Neptune, Comet).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5558978004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4124260004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5558978004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"28","title":"Machine Learning Architect - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2025-06-05T15:45:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Assignment\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile\u0026amp;nbsp;ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies,\u0026amp;nbsp;CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem,\u0026amp;nbsp;system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies,\u0026amp;nbsp;and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class\u0026amp;nbsp;engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp; proposed next steps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp; and progress.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp; manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts communication style based on audience and context to improve clarity and decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools (CloudFormation, CDK, Terraform).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch,\u0026amp;nbsp;Scikit-learn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization\u0026amp;nbsp;strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MLOps tools (MLflow, Neptune, Comet).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pay in USD\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5558979004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4124260004,"location":{"name":"MEXICO"},"metadata":null,"id":5558979004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"28","title":"Machine Learning Architect - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2025-06-05T15:45:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Assignment\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile\u0026amp;nbsp;ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies,\u0026amp;nbsp;CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem,\u0026amp;nbsp;system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies,\u0026amp;nbsp;and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class\u0026amp;nbsp;engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp; proposed next steps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp; and progress.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp; manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts communication style based on audience and context to improve clarity and decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools (CloudFormation, CDK, Terraform).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch,\u0026amp;nbsp;Scikit-learn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization\u0026amp;nbsp;strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MLOps tools (MLflow, Neptune, Comet).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5584505004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4124260004,"location":{"name":"CANADA"},"metadata":null,"id":5584505004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"28","title":"Machine Learning Architect - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2025-07-08T14:06:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;This isn’t an active role right now, but we’re building a community of great talent for future opportunities at Caylent. If your background aligns with what we’re looking for, our team may reach out to learn more about you and explore potential future fits.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Assignment\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile\u0026amp;nbsp;ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies,\u0026amp;nbsp;CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem,\u0026amp;nbsp;system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies,\u0026amp;nbsp;and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class\u0026amp;nbsp;engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp; proposed next steps.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp; and progress.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp; manner.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapts communication style based on audience and context to improve clarity and decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with IaC tools (CloudFormation, CDK, Terraform).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch,\u0026amp;nbsp;Scikit-learn).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization\u0026amp;nbsp;strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MLOps tools (MLflow, Neptune, Comet).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;The expected base salary range for this position is CAD\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:152000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$152,000\u0026lt;/span\u0026gt;\u0026amp;nbsp;-\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:171000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$171,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6179860004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210351004,"location":{"name":"Canada"},"metadata":null,"id":6179860004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"495","title":"Partner Funding Operations Specialist","company_name":"Caylent","first_published":"2026-09-08T15:08:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Partner Funding Operations Specialist to join our growing Finance team. The right candidate is someone who is highly organized, detail-oriented, and accountable, thrives on managing multiple deadlines across systems and stakeholders, and is comfortable adapting as program requirements evolve. Your mission will be to own the operational workflow for AWS \u0026amp;amp; Anthropic Funding Programs end to end — maintaining accurate documentation, preparing and submitting invoices on time, keeping internal teams current on program changes, and partnering closely with internal and external stakeholders to ensure the success of the funding completion process\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Assignment\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Partner Funding Operations Specialist is responsible for managing the operational workflow for AWS \u0026amp;amp; Anthropic Funding Programs, ensuring accurate documentation, timely invoice processing, and compliance with AWS \u0026amp;amp; Anthropic program requirements. This role serves as a key point of coordination between internal teams and AWS \u0026amp;amp; Anthropic stakeholders, requiring a high level of accountability, attention to detail, and the ability to adapt to evolving program guidelines and documentation requirements. The specialist is responsible for maintaining current knowledge of AWS \u0026amp;amp; Anthropic funding processes, communicating updates across internal teams, and helping ensure funding opportunities are executed successfully.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end operational workflow for AWS \u0026amp;amp; Anthropic Funding Programs, ensuring documentation, funding requests, and invoicing are completed accurately and on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate client records, funding documentation, and operational trackers across internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare, validate, and submit invoices while performing quality assurance checks to ensure accuracy and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor funding program requirements, documentation standards, and process changes, ensuring internal procedures remain aligned with AWS \u0026amp;amp; Anthropic expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate updates to internal teams regarding AWS \u0026amp;amp; Anthropic program changes, funding requirements, deadlines, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate approval workflows and ensure all required documentation is completed, signed, and submitted within established timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear and timely communication to stakeholders regarding funding status, outstanding actions, and project progress across all AWS \u0026amp;amp; Anthropic Funding Programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain collaborative relationships with AWS Partner Development Managers (PDMs), proactively addressing issues, clarifying requirements, and requesting deadline extensions when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Account Executives and cross-functional teams to resolve documentation issues, monitor deadlines, and ensure successful funding execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize internal systems, reporting tools, and automation to improve operational efficiency while maintaining a high level of accuracy, accountability, and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years in Operations, Sales Operations, Revenue Operations, Billing, Finance Operations, or Administrative Support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with CRM systems (preferably Salesforce).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience processing invoices or financial documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with multiple web-based platforms simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Sales, Project Managers and Delivery teams is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claude skills and projects knowledge is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS Partner Programs, cloud partner operations, or vendor funding programs is highly desirable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to quickly learn and adapt to evolving processes, documentation requirements, and compliance standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to translate complex program requirements into clear, actionable guidance for internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple priorities while maintaining exceptional attention to detail and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with external partners and cross-functional teams to resolve operational issues and meet deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long-Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is $71,000 - $88,000 CAD per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026319004,"name":"Accounting \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6179856004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5210351004,"location":{"name":"Argentina"},"metadata":null,"id":6179856004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"495","title":"Partner Funding Operations Specialist","company_name":"Caylent","first_published":"2026-09-08T15:08:42-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Partner Funding Operations Specialist to join our growing Finance team. The right candidate is someone who is highly organized, detail-oriented, and accountable, thrives on managing multiple deadlines across systems and stakeholders, and is comfortable adapting as program requirements evolve. Your mission will be to own the operational workflow for AWS \u0026amp;amp; Anthropic Funding Programs end to end — maintaining accurate documentation, preparing and submitting invoices on time, keeping internal teams current on program changes, and partnering closely with internal and external stakeholders to ensure the success of the funding completion process\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Assignment\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Partner Funding Operations Specialist is responsible for managing the operational workflow for AWS \u0026amp;amp; Anthropic Funding Programs, ensuring accurate documentation, timely invoice processing, and compliance with AWS \u0026amp;amp; Anthropic program requirements. This role serves as a key point of coordination between internal teams and AWS \u0026amp;amp; Anthropic stakeholders, requiring a high level of accountability, attention to detail, and the ability to adapt to evolving program guidelines and documentation requirements. The specialist is responsible for maintaining current knowledge of AWS \u0026amp;amp; Anthropic funding processes, communicating updates across internal teams, and helping ensure funding opportunities are executed successfully.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the end-to-end operational workflow for AWS \u0026amp;amp; Anthropic Funding Programs, ensuring documentation, funding requests, and invoicing are completed accurately and on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate client records, funding documentation, and operational trackers across internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare, validate, and submit invoices while performing quality assurance checks to ensure accuracy and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor funding program requirements, documentation standards, and process changes, ensuring internal procedures remain aligned with AWS \u0026amp;amp; Anthropic expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate updates to internal teams regarding AWS \u0026amp;amp; Anthropic program changes, funding requirements, deadlines, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate approval workflows and ensure all required documentation is completed, signed, and submitted within established timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear and timely communication to stakeholders regarding funding status, outstanding actions, and project progress across all AWS \u0026amp;amp; Anthropic Funding Programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain collaborative relationships with AWS Partner Development Managers (PDMs), proactively addressing issues, clarifying requirements, and requesting deadline extensions when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Account Executives and cross-functional teams to resolve documentation issues, monitor deadlines, and ensure successful funding execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize internal systems, reporting tools, and automation to improve operational efficiency while maintaining a high level of accuracy, accountability, and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Background\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years in Operations, Sales Operations, Revenue Operations, Billing, Finance Operations, or Administrative Support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with CRM systems (preferably Salesforce).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience processing invoices or financial documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with multiple web-based platforms simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting Sales, Project Managers and Delivery teams is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Claude skills and projects knowledge is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Skills \u0026amp;amp; Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS Partner Programs, cloud partner operations, or vendor funding programs is highly desirable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to quickly learn and adapt to evolving processes, documentation requirements, and compliance standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills, with the ability to translate complex program requirements into clear, actionable guidance for internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple priorities while maintaining exceptional attention to detail and accountability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with external partners and cross-functional teams to resolve operational issues and meet deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026319004,"name":"Accounting \u0026 Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6138090004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5197242004,"location":{"name":"CANADA"},"metadata":null,"id":6138090004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"479","title":"Principal Architect","company_name":"Caylent","first_published":"2026-08-07T15:56:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Principal Architect to join our growing CXE (Contact Center Experience) practice. The right candidate is someone who combines deep hands-on Amazon Connect and conversational AI expertise with the technical leadership to own delivery of complex, AI-native contact center solutions end to end. Your mission will be to lead the architecture and technical delivery of Amazon Connect and AI agent solutions for our customers, providing expert guidance, managing technical risk, and ensuring that scope, deliverables, and objectives align to business outcomes and Caylent best practices while leading the Caylent technical team to deliver with excellence.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Assignment\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, with orchestrator agents delegating to task-specific agents and escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment-rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage Claude Code to enhance, develop, and/or create system architectures and components\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Amazon Connect Platform Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA monitoring, approval workflows, and migrations from legacy case systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (i.e. Avaya, Genesys, Connect, NICE): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool, CloudFormation, or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest/PyTest, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write deployment runbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own architecture decisions within your workstream; evaluate native Connect capability before custom builds (\u0026quot;configuration over customization\u0026quot;), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice: shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consulting \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a 5–10 person team of BAs, engineers, and architects to deliver the solution, providing day-to-day technical direction and unblocking the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own solution delivery planning, ensuring scope, deliverables, and objectives stay aligned to business goals and Caylent best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive risk management and mitigation, identifying technical risks early and steering the team through resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technical escalation point for the client, translating business needs into technical direction for the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure technical delivery quality, reviewing architecture and implementation decisions against Caylent standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide team members, fostering growth and consistent technical practices across the group\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM-based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Python, Typescript/Node.js, Javascript, and React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with docker containers, web applications, databases (i.e. DynamoDB, SQL, Aurora)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi-account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of RAG concepts and LLMOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with both client engineers and C-suite members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (i.e. Avaya, Genesys, Connect, NICE)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: Quality management, outbound compliance, and CX KPIs (containment, AHT, CSAT, NPS, SLA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive stock options plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;The base salary range for this position is CAD $180,000 - CAD $202,000 per year. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it\u0026#39;s not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6138086004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5197242004,"location":{"name":"USA"},"metadata":null,"id":6138086004,"updated_at":"2026-09-16T11:56:17-04:00","requisition_id":"479","title":"Principal Architect","company_name":"Caylent","first_published":"2026-08-07T15:56:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Principal Architect to join our growing CXE (Contact Center Experience) practice. The right candidate is someone who combines deep hands-on Amazon Connect and conversational AI expertise with the technical leadership to own delivery of complex, AI-native contact center solutions end to end. Your mission will be to lead the architecture and technical delivery of Amazon Connect and AI agent solutions for our customers, providing expert guidance, managing technical risk, and ensuring that scope, deliverables, and objectives align to business outcomes and Caylent best practices while leading the Caylent technical team to deliver with excellence.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Assignment\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, with orchestrator agents delegating to task-specific agents and escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment-rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage Claude Code to enhance, develop, and/or create system architectures and components\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Amazon Connect Platform Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA monitoring, approval workflows, and migrations from legacy case systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (i.e. Avaya, Genesys, Connect, NICE): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool, CloudFormation, or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest/PyTest, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write deployment runbooks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own architecture decisions within your workstream; evaluate native Connect capability before custom builds (\u0026quot;configuration over customization\u0026quot;), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice: shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Consulting \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead a 5–10 person team of BAs, engineers, and architects to deliver the solution, providing day-to-day technical direction and unblocking the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own solution delivery planning, ensuring scope, deliverables, and objectives stay aligned to business goals and Caylent best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive risk management and mitigation, identifying technical risks early and steering the team through resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technical escalation point for the client, translating business needs into technical direction for the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure technical delivery quality, reviewing architecture and implementation decisions against Caylent standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide team members, fostering growth and consistent technical practices across the group\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM-based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Python, Typescript/Node.js, Javascript, and React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with docker containers, web applications, databases (i.e. DynamoDB, SQL, Aurora)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi-account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of RAG concepts and LLMOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with both client engineers and C-suite members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (i.e. Avaya, Genesys, Connect, NICE)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: Quality management, outbound compliance, and CX KPIs (containment, AHT, CSAT, NPS, SLA)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $165,000 - $185,000 per year. If you are hired at Caylent, your base salary is determined on factors such as skills, experience, geographic location, and other market conditions. While it\u0026#39;s not typical for offers to be made at the top of the range, please keep in mind that the base salary range is only one component of your overall compensation. Additionally, you are eligible for the benefits, bonuses, and incentives as listed above in the job description!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5535505004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4891945004,"location":{"name":"MEXICO"},"metadata":null,"id":5535505004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"313","title":"Principal Cloud Architect","company_name":"Caylent","first_published":"2025-05-07T14:48:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Principal Architect to join our growing Cloud Architecture \u0026amp;amp;\u0026amp;nbsp;Engineering team. The right candidate is someone who has deep expertise in cloud architecture\u0026amp;nbsp;and is passionate about working with our customers, partners, and colleagues to drive\u0026amp;nbsp;innovation forward. Your mission will be to work alongside Caylent’s Engineers, Architects,\u0026amp;nbsp;Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking\u0026amp;nbsp;customer base. You’ll work with the latest technologies and support customers looking to bring\u0026amp;nbsp;cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignments\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● Serve as a technical advisor and thought leader across multiple workstreams and\u0026amp;nbsp;strategic customer engagements.\u0026lt;br\u0026gt;● Collaborate with clients to understand business goals and design high-impact, cloud\u0026amp;nbsp;solutions.\u0026lt;br\u0026gt;● Lead discovery sessions, create and present technical artifacts, and define long-term\u0026amp;nbsp;architectural strategy.\u0026lt;br\u0026gt;● Guide small teams or oversee larger teams through implementation and delivery.\u0026lt;br\u0026gt;● Contribute to Agile ceremonies and provide architectural direction across internal and\u0026amp;nbsp;external projects.\u0026lt;br\u0026gt;● Create and share public-facing content that showcases Caylent’s innovation and\u0026amp;nbsp;technical leadership.\u0026lt;br\u0026gt;● Support pre-sales through proposal development, scoping, and technical estimation.\u0026lt;br\u0026gt;● Mentor Architects and Engineers across projects and practices to elevate technical\u0026amp;nbsp;execution and growth.\u0026lt;br\u0026gt;● Represent Caylent with delivery excellence and deep technical leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Builds trust with senior stakeholders through transparency, strategic updates, and\u0026amp;nbsp;reliable delivery.\u0026lt;br\u0026gt;● Proactively identifies and mitigates risks that could impact customer success or project\u0026amp;nbsp;alignment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Facilitates priority alignment and conflict resolution across multi-stakeholder\u0026amp;nbsp;environments.\u0026lt;br\u0026gt;● Guides cross-functional teams through challenging scenarios with calm, strategic leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Handles escalations and scope-related disagreements with professionalism, clarity, and confidence.\u0026lt;br\u0026gt;● Remains composed in high-stakes or unexpected situations, reinforcing alignment and\u0026amp;nbsp;proposing actionable next steps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● 5+ years of experience as an Architect in enterprise environments, preferably in a\u0026amp;nbsp;consulting capacity.\u0026lt;br\u0026gt;● Ability to clearly communicate technical objectives and solutions while cultivating\u0026amp;nbsp;professional client relationships.\u0026lt;br\u0026gt;● Demonstrated critical and strategic thinking across business, product, and technical\u0026amp;nbsp;challenges.\u0026lt;br\u0026gt;● Strong expertise in serverless development using API Gateway, Lambda, S3, SNS, SQS,\u0026amp;nbsp;and CloudFront.\u0026lt;br\u0026gt;● Hands-on experience managing AWS environments and implementing\u0026amp;nbsp;Infrastructure-as-Code (IaC).\u0026lt;br\u0026gt;● Advanced experience with DevOps automation, including containerization, API\u0026amp;nbsp;management, and multi-cloud solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Preferred Qualifications:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with:\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Migrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CI/CD practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-Code (Terraform, CloudFormation, AWS CDK, Pulumi)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Containers (Kubernetes, Docker, ECS, Fargate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident, release, problem, and change management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in Agile delivery environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div id=\u0026quot;1741797178.021779\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1741797178.021779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057676004,"name":"Cloud Architecture \u0026 Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5535506004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4891945004,"location":{"name":"BRAZIL"},"metadata":null,"id":5535506004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"313","title":"Principal Cloud Architect","company_name":"Caylent","first_published":"2025-05-07T14:49:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Principal Architect to join our growing Cloud Architecture \u0026amp;amp;\u0026amp;nbsp;Engineering team. The right candidate is someone who has deep expertise in cloud architecture\u0026amp;nbsp;and is passionate about working with our customers, partners, and colleagues to drive\u0026amp;nbsp;innovation forward. Your mission will be to work alongside Caylent’s Engineers, Architects,\u0026amp;nbsp;Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking\u0026amp;nbsp;customer base. You’ll work with the latest technologies and support customers looking to bring\u0026amp;nbsp;cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignments\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● Serve as a technical advisor and thought leader across multiple workstreams and\u0026amp;nbsp;strategic customer engagements.\u0026lt;br\u0026gt;● Collaborate with clients to understand business goals and design high-impact, cloud\u0026amp;nbsp;solutions.\u0026lt;br\u0026gt;● Lead discovery sessions, create and present technical artifacts, and define long-term\u0026amp;nbsp;architectural strategy.\u0026lt;br\u0026gt;● Guide small teams or oversee larger teams through implementation and delivery.\u0026lt;br\u0026gt;● Contribute to Agile ceremonies and provide architectural direction across internal and\u0026amp;nbsp;external projects.\u0026lt;br\u0026gt;● Create and share public-facing content that showcases Caylent’s innovation and\u0026amp;nbsp;technical leadership.\u0026lt;br\u0026gt;● Support pre-sales through proposal development, scoping, and technical estimation.\u0026lt;br\u0026gt;● Mentor Architects and Engineers across projects and practices to elevate technical\u0026amp;nbsp;execution and growth.\u0026lt;br\u0026gt;● Represent Caylent with delivery excellence and deep technical leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Builds trust with senior stakeholders through transparency, strategic updates, and\u0026amp;nbsp;reliable delivery.\u0026lt;br\u0026gt;● Proactively identifies and mitigates risks that could impact customer success or project\u0026amp;nbsp;alignment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Facilitates priority alignment and conflict resolution across multi-stakeholder\u0026amp;nbsp;environments.\u0026lt;br\u0026gt;● Guides cross-functional teams through challenging scenarios with calm, strategic leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Handles escalations and scope-related disagreements with professionalism, clarity, and confidence.\u0026lt;br\u0026gt;● Remains composed in high-stakes or unexpected situations, reinforcing alignment and\u0026amp;nbsp;proposing actionable next steps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● 5+ years of experience as an Architect in enterprise environments, preferably in a\u0026amp;nbsp;consulting capacity.\u0026lt;br\u0026gt;● Ability to clearly communicate technical objectives and solutions while cultivating\u0026amp;nbsp;professional client relationships.\u0026lt;br\u0026gt;● Demonstrated critical and strategic thinking across business, product, and technical\u0026amp;nbsp;challenges.\u0026lt;br\u0026gt;● Strong expertise in serverless development using API Gateway, Lambda, S3, SNS, SQS,\u0026amp;nbsp;and CloudFront.\u0026lt;br\u0026gt;● Hands-on experience managing AWS environments and implementing\u0026amp;nbsp;Infrastructure-as-Code (IaC).\u0026lt;br\u0026gt;● Advanced experience with DevOps automation, including containerization, API\u0026amp;nbsp;management, and multi-cloud solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Preferred Qualifications:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with:\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Migrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CI/CD practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-Code (Terraform, CloudFormation, AWS CDK, Pulumi)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Containers (Kubernetes, Docker, ECS, Fargate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident, release, problem, and change management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in Agile delivery environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div id=\u0026quot;1741797178.021779\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1741797178.021779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057676004,"name":"Cloud Architecture \u0026 Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5535509004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4891945004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5535509004,"updated_at":"2026-09-16T11:56:16-04:00","requisition_id":"313","title":"Principal Cloud Architect","company_name":"Caylent","first_published":"2025-05-07T14:49:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Principal Architect to join our growing Cloud Architecture \u0026amp;amp;\u0026amp;nbsp;Engineering team. The right candidate is someone who has deep expertise in cloud architecture\u0026amp;nbsp;and is passionate about working with our customers, partners, and colleagues to drive\u0026amp;nbsp;innovation forward. Your mission will be to work alongside Caylent’s Engineers, Architects,\u0026amp;nbsp;Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking\u0026amp;nbsp;customer base. You’ll work with the latest technologies and support customers looking to bring\u0026amp;nbsp;cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignments\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● Serve as a technical advisor and thought leader across multiple workstreams and\u0026amp;nbsp;strategic customer engagements.\u0026lt;br\u0026gt;● Collaborate with clients to understand business goals and design high-impact, cloud\u0026amp;nbsp;solutions.\u0026lt;br\u0026gt;● Lead discovery sessions, create and present technical artifacts, and define long-term\u0026amp;nbsp;architectural strategy.\u0026lt;br\u0026gt;● Guide small teams or oversee larger teams through implementation and delivery.\u0026lt;br\u0026gt;● Contribute to Agile ceremonies and provide architectural direction across internal and\u0026amp;nbsp;external projects.\u0026lt;br\u0026gt;● Create and share public-facing content that showcases Caylent’s innovation and\u0026amp;nbsp;technical leadership.\u0026lt;br\u0026gt;● Support pre-sales through proposal development, scoping, and technical estimation.\u0026lt;br\u0026gt;● Mentor Architects and Engineers across projects and practices to elevate technical\u0026amp;nbsp;execution and growth.\u0026lt;br\u0026gt;● Represent Caylent with delivery excellence and deep technical leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Builds trust with senior stakeholders through transparency, strategic updates, and\u0026amp;nbsp;reliable delivery.\u0026lt;br\u0026gt;● Proactively identifies and mitigates risks that could impact customer success or project\u0026amp;nbsp;alignment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Facilitates priority alignment and conflict resolution across multi-stakeholder\u0026amp;nbsp;environments.\u0026lt;br\u0026gt;● Guides cross-functional teams through challenging scenarios with calm, strategic leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;● Handles escalations and scope-related disagreements with professionalism, clarity, and confidence.\u0026lt;br\u0026gt;● Remains composed in high-stakes or unexpected situations, reinforcing alignment and\u0026amp;nbsp;proposing actionable next steps.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● 5+ years of experience as an Architect in enterprise environments, preferably in a\u0026amp;nbsp;consulting capacity.\u0026lt;br\u0026gt;● Ability to clearly communicate technical objectives and solutions while cultivating\u0026amp;nbsp;professional client relationships.\u0026lt;br\u0026gt;● Demonstrated critical and strategic thinking across business, product, and technical\u0026amp;nbsp;challenges.\u0026lt;br\u0026gt;● Strong expertise in serverless development using API Gateway, Lambda, S3, SNS, SQS,\u0026amp;nbsp;and CloudFront.\u0026lt;br\u0026gt;● Hands-on experience managing AWS environments and implementing\u0026amp;nbsp;Infrastructure-as-Code (IaC).\u0026lt;br\u0026gt;● Advanced experience with DevOps automation, including containerization, API\u0026amp;nbsp;management, and multi-cloud solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Preferred Qualifications:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with:\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Migrations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CI/CD practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure-as-Code (Terraform, CloudFormation, AWS CDK, Pulumi)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Containers (Kubernetes, Docker, ECS, Fargate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud security best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Networking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Incident, release, problem, and change management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in Agile delivery environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pay in USD\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div id=\u0026quot;1741797178.021779\u0026quot; class=\u0026quot;c-virtual_list__item\u0026quot; data-qa=\u0026quot;virtual-list-item\u0026quot; data-item-key=\u0026quot;1741797178.021779\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__background p-message_pane_message__message c-message_kit__message\u0026quot; data-qa=\u0026quot;message_container\u0026quot; data-qa-unprocessed=\u0026quot;false\u0026quot; data-qa-placeholder=\u0026quot;false\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__hover\u0026quot; data-qa-hover=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__actions c-message_kit__actions--above\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__left\u0026quot;\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4057676004,"name":"Cloud Architecture \u0026 Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5649385004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468628004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5649385004,"updated_at":"2026-09-16T14:13:47-04:00","requisition_id":"120","title":"Principal Cloud Software Architect","company_name":"Caylent","first_published":"2025-09-12T15:11:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Enterprise Architect to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions - including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Enterprise Architects and Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements..\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5649379004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468628004,"location":{"name":"BRAZIL"},"metadata":null,"id":5649379004,"updated_at":"2026-09-16T14:11:12-04:00","requisition_id":"120","title":"Principal Cloud Software Architect","company_name":"Caylent","first_published":"2025-09-12T15:10:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Enterprise Architect to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions - including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Enterprise Architects and Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements..\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5649383004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4468628004,"location":{"name":"MEXICO"},"metadata":null,"id":5649383004,"updated_at":"2026-09-16T14:11:59-04:00","requisition_id":"120","title":"Principal Cloud Software Architect","company_name":"Caylent","first_published":"2025-09-12T15:11:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Enterprise Architect to join our growing Cloud Native Applications team and lead delivery on Caylent\u0026#39;s largest and most strategically important client engagements. The right candidate has deep expertise in designing and building applications, creating AI-first software solutions, and is energized by the scale, complexity, and stakes that come with our biggest accounts..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside and lead Caylent’s Software Engineers, Architects, Sales, and Project Managers to deliver for our largest and most complex customers. You’ll be hands-on with the latest technologies, operate confidently amid the ambiguity and competing priorities that large enterprise environments bring, and serve as a steady, senior presence — both for your team and in front of client leadership — when the stakes are highest.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead software development project teams to deliver AI-first, production-ready solutions in environments with significant scale, technical complexity, and organizational complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and own technical requirements gathering, technical decision making, backlog generation and refinement, and all architectural decisions - including where legacy systems, multiple integration points, or ambiguous requirements are in play.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead discovery sessions with client stakeholders, including senior technical and business leadership to gather customer requirements and formulate them into a workable backlog.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build architecture diagrams to document, communicate, and defend your solution design to both engineering teams and client leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your expertise in AI-first software development as a hands-on, contributing member of the technical team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor teammates, provide guidance and assistance to software engineers and share practices for leading high-stakes engagements with peer Enterprise Architects and Engineering Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the senior point of escalation on your engagement - identifying delivery risk, technical roadblocks, or relationship friction early, and stepping in to protect both the client relationship and the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own status reporting and communication with client leadership on your engagement, including presenting progress, risk, and roadmap in steering committees or business reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with project managers, peers, and leaders to navigate client, technical, and team challenges with strong conflict resolution and leadership particularly across large, multi-stakeholder client organizations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales efforts through scope development discussions, contract document review, and client presentations when needed with particular focus on large or complex deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expertise in confidently addressing complex client questions, including from senior client stakeholders, and identifying gaps in requirements with proposed next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Focus on delivering clear, actionable solutions that meet client goals\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Facilitate alignment across a wide range of stakeholders, technical priorities, and deliverables, including in organizationally complex client environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate differing, and sometimes competing, perspectives with professionalism to ensure shared understanding and progress.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Break down and communicate complex technical concepts for technical and non-technical audiences, including senior client stakeholders, in a clear, concise manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adapt communication style based on audience and context to improve clarity and decision-making.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of proven experience in software development and cloud-native systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing professional services engagements and cross-functional projects, including engagements involving multiple stakeholders, legacy systems, or significant integration complexity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in established engineering practices and scalable architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with more than one backend language such as Python, Node.js, C#, or TypeScript; and familiarity with frontend frameworks such as React, Vue, MVC, or .NET. Broad expertise is a plus, but proficiency across every technology listed is not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience and expertise building with AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of relational and NoSQL databases (DynamoDB, PostgreSQL, MySQL).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of modern application architectures including event-based systems, queues, microservices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to build credibility and trust with senior client stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to integrate innovative technologies into development workflow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead a workstream and support others while contributing individually, even under the added scale and visibility of large enterprise engagements..\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Preferred Qualifications\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in a computing-related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with large-scale system modernization or legacy migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating enterprise IT governance processes (e.g., change advisory boards, security reviews, procurement cycles)\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6143678004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4586958004,"location":{"name":"BRAZIL"},"metadata":null,"id":6143678004,"updated_at":"2026-08-14T09:08:17-04:00","requisition_id":"164","title":"Principal Data Architect — Databricks Enablement","company_name":"Caylent","first_published":"2026-08-13T20:29:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Mission\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Principal Data Architect with deep Databricks expertise to lead high-visibility data platform engagements for enterprise clients standardizing on Databricks as their unified analytics and AI platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role blends architectural depth with a forward-deployed engineering mentality. You\u0026#39;ll help define the guardrails and standards that keep a growing Databricks platform governable at scale, and you\u0026#39;ll get hands-on alongside client business and engineering teams to implement their first priority use cases — teaching as you build, so the client can increasingly self-serve. You\u0026#39;re equally comfortable designing a semantic layer and sitting next to a client engineer walking them through their first production pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role owns the use-case side of Databricks enablement — hands-on delivery with client business and engineering teams, coaching toward self-service, and feeding requirements back to the platform/foundation team — while maintaining architectural awareness of the broader platform.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define strategic roadmaps and Databricks adoption plans for clients, including platform guardrails, a self-service maturity model, and a use-case prioritization approach, in a consultative capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a forward-deployed engineer mentality: embed directly with client business and engineering teams to implement their highest-priority use cases hands-on, then progressively shift them toward self-service as platform capability matures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the loop between \u0026quot;what clients need\u0026quot; and \u0026quot;what the platform supports\u0026quot; — translate needs surfaced during hands-on use-case delivery into concrete feature requests and guardrail requirements for the platform/foundation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data engineering SME in pre-sales and scoping conversations, shaping engagement approach and staffing alongside pre-sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and upskill client architects, engineers, and business-embedded technologists on Databricks best practices, patterns, and self-service tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee development of data standards, operating procedures, and semantic/lineage layers that keep a Databricks environment governable as adoption scales across business units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical interviews for Architect and Engineer candidates; provide technical guidance and mentorship across the practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with client technical and business leadership, balancing platform governance against business teams\u0026#39; desire for speed and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Technical Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10 years of experience designing and building complex data systems, including experience in these areas:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relational database design, optimization and migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data modeling for both transactional and analytics systems, including implementation of industry-standard data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BI dashboards and visualizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data governance and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big data processing using Spark, streaming solutions, and NoSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Machine learning and MLOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GenAI foundational models, along with the approaches and frameworks used with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataOps practices (Infrastructure as Code, data testing, data versioning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on Databricks experience — workspace/persona architecture, Unity Catalog, lakehouse design patterns, job orchestration, and Databricks-native governance and AI/ML tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated forward-deployed or embedded-delivery experience: comfortable building alongside a client team early in an engagement, then handing off to self-service as maturity increases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least two of: Infrastructure as Code tools (Terraform preferred), CI/CD pipelines and tools, Python for analytics (numpy, pandas, matplotlib, etc.) and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drive toward standardizing and documenting our approach and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; high tolerance for ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Experience Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of deep, hands-on Databricks experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High business acumen — able to translate ambiguous asks from non-technical business stakeholders into scoped technical work, and to communicate trade-offs clearly to both engineers and VP-level leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a \u0026quot;platform + use-case\u0026quot; hub-and-spoke delivery model, including feeding platform feedback loops from hands-on delivery work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, systems integration, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based, time-and-materials delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__benefits--21mG1\u0026quot; data-ui=\u0026quot;job-benefits\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5384758004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4586958004,"location":{"name":"USA"},"metadata":null,"id":5384758004,"updated_at":"2026-08-26T16:05:55-04:00","requisition_id":"164","title":"Principal Data Architect — Databricks Enablement","company_name":"Caylent","first_published":"2024-11-22T11:42:17-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Mission\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Principal Data Architect with deep Databricks expertise to lead high-visibility data platform engagements for enterprise clients standardizing on Databricks as their unified analytics and AI platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role blends architectural depth with a forward-deployed engineering mentality. You\u0026#39;ll help define the guardrails and standards that keep a growing Databricks platform governable at scale, and you\u0026#39;ll get hands-on alongside client business and engineering teams to implement their first priority use cases — teaching as you build, so the client can increasingly self-serve. You\u0026#39;re equally comfortable designing a semantic layer and sitting next to a client engineer walking them through their first production pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role owns the use-case side of Databricks enablement — hands-on delivery with client business and engineering teams, coaching toward self-service, and feeding requirements back to the platform/foundation team — while maintaining architectural awareness of the broader platform.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define strategic roadmaps and Databricks adoption plans for clients, including platform guardrails, a self-service maturity model, and a use-case prioritization approach, in a consultative capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a forward-deployed engineer mentality: embed directly with client business and engineering teams to implement their highest-priority use cases hands-on, then progressively shift them toward self-service as platform capability matures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the loop between \u0026quot;what clients need\u0026quot; and \u0026quot;what the platform supports\u0026quot; — translate needs surfaced during hands-on use-case delivery into concrete feature requests and guardrail requirements for the platform/foundation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data engineering SME in pre-sales and scoping conversations, shaping engagement approach and staffing alongside pre-sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and upskill client architects, engineers, and business-embedded technologists on Databricks best practices, patterns, and self-service tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee development of data standards, operating procedures, and semantic/lineage layers that keep a Databricks environment governable as adoption scales across business units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical interviews for Architect and Engineer candidates; provide technical guidance and mentorship across the practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with client technical and business leadership, balancing platform governance against business teams\u0026#39; desire for speed and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Technical Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10 years of experience designing and building complex data systems, including experience in these areas:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relational database design, optimization and migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data modeling for both transactional and analytics systems, including implementation of industry-standard data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BI dashboards and visualizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data governance and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big data processing using Spark, streaming solutions, and NoSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Machine learning and MLOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GenAI foundational models, along with the approaches and frameworks used with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataOps practices (Infrastructure as Code, data testing, data versioning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on Databricks experience — workspace/persona architecture, Unity Catalog, lakehouse design patterns, job orchestration, and Databricks-native governance and AI/ML tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated forward-deployed or embedded-delivery experience: comfortable building alongside a client team early in an engagement, then handing off to self-service as maturity increases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least two of: Infrastructure as Code tools (Terraform preferred), CI/CD pipelines and tools, Python for analytics (numpy, pandas, matplotlib, etc.) and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drive toward standardizing and documenting our approach and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; high tolerance for ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Experience Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of deep, hands-on Databricks experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High business acumen — able to translate ambiguous asks from non-technical business stakeholders into scoped technical work, and to communicate trade-offs clearly to both engineers and VP-level leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a \u0026quot;platform + use-case\u0026quot; hub-and-spoke delivery model, including feeding platform feedback loops from hands-on delivery work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, systems integration, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based, time-and-materials delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__benefits--21mG1\u0026quot; data-ui=\u0026quot;job-benefits\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Company issued laptop\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Dental and Vision insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Term Disability Insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Term Life Insurance\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Flexible Spending Account\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unlimited Paid Time Off, following a 90-day probationary period\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;10 Paid Holidays\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:140000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$165,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:157500}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$185,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5384759004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4586958004,"location":{"name":"CANADA"},"metadata":null,"id":5384759004,"updated_at":"2026-08-26T16:06:09-04:00","requisition_id":"164","title":"Principal Data Architect — Databricks Enablement","company_name":"Caylent","first_published":"2024-11-22T11:42:18-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Mission\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Principal Data Architect with deep Databricks expertise to lead high-visibility data platform engagements for enterprise clients standardizing on Databricks as their unified analytics and AI platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role blends architectural depth with a forward-deployed engineering mentality. You\u0026#39;ll help define the guardrails and standards that keep a growing Databricks platform governable at scale, and you\u0026#39;ll get hands-on alongside client business and engineering teams to implement their first priority use cases — teaching as you build, so the client can increasingly self-serve. You\u0026#39;re equally comfortable designing a semantic layer and sitting next to a client engineer walking them through their first production pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role owns the use-case side of Databricks enablement — hands-on delivery with client business and engineering teams, coaching toward self-service, and feeding requirements back to the platform/foundation team — while maintaining architectural awareness of the broader platform.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define strategic roadmaps and Databricks adoption plans for clients, including platform guardrails, a self-service maturity model, and a use-case prioritization approach, in a consultative capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a forward-deployed engineer mentality: embed directly with client business and engineering teams to implement their highest-priority use cases hands-on, then progressively shift them toward self-service as platform capability matures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the loop between \u0026quot;what clients need\u0026quot; and \u0026quot;what the platform supports\u0026quot; — translate needs surfaced during hands-on use-case delivery into concrete feature requests and guardrail requirements for the platform/foundation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data engineering SME in pre-sales and scoping conversations, shaping engagement approach and staffing alongside pre-sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and upskill client architects, engineers, and business-embedded technologists on Databricks best practices, patterns, and self-service tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee development of data standards, operating procedures, and semantic/lineage layers that keep a Databricks environment governable as adoption scales across business units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical interviews for Architect and Engineer candidates; provide technical guidance and mentorship across the practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with client technical and business leadership, balancing platform governance against business teams\u0026#39; desire for speed and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Technical Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10 years of experience designing and building complex data systems, including experience in these areas:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relational database design, optimization and migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data modeling for both transactional and analytics systems, including implementation of industry-standard data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BI dashboards and visualizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data governance and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big data processing using Spark, streaming solutions, and NoSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Machine learning and MLOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GenAI foundational models, along with the approaches and frameworks used with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataOps practices (Infrastructure as Code, data testing, data versioning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on Databricks experience — workspace/persona architecture, Unity Catalog, lakehouse design patterns, job orchestration, and Databricks-native governance and AI/ML tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated forward-deployed or embedded-delivery experience: comfortable building alongside a client team early in an engagement, then handing off to self-service as maturity increases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least two of: Infrastructure as Code tools (Terraform preferred), CI/CD pipelines and tools, Python for analytics (numpy, pandas, matplotlib, etc.) and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drive toward standardizing and documenting our approach and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; high tolerance for ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Experience Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of deep, hands-on Databricks experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High business acumen — able to translate ambiguous asks from non-technical business stakeholders into scoped technical work, and to communicate trade-offs clearly to both engineers and VP-level leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a \u0026quot;platform + use-case\u0026quot; hub-and-spoke delivery model, including feeding platform feedback loops from hands-on delivery work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, systems integration, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based, time-and-materials delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__benefits--21mG1\u0026quot; data-ui=\u0026quot;job-benefits\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Long-Term Disability\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;4% Pension match (employer contribution)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unlimited Vacations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is CAD \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:140000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$180,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:157500}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$202,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6143683004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4586958004,"location":{"name":"MEXICO"},"metadata":null,"id":6143683004,"updated_at":"2026-08-14T09:08:57-04:00","requisition_id":"164","title":"Principal Data Architect — Databricks Enablement","company_name":"Caylent","first_published":"2026-08-13T20:29:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Mission\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Principal Data Architect with deep Databricks expertise to lead high-visibility data platform engagements for enterprise clients standardizing on Databricks as their unified analytics and AI platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role blends architectural depth with a forward-deployed engineering mentality. You\u0026#39;ll help define the guardrails and standards that keep a growing Databricks platform governable at scale, and you\u0026#39;ll get hands-on alongside client business and engineering teams to implement their first priority use cases — teaching as you build, so the client can increasingly self-serve. You\u0026#39;re equally comfortable designing a semantic layer and sitting next to a client engineer walking them through their first production pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role owns the use-case side of Databricks enablement — hands-on delivery with client business and engineering teams, coaching toward self-service, and feeding requirements back to the platform/foundation team — while maintaining architectural awareness of the broader platform.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define strategic roadmaps and Databricks adoption plans for clients, including platform guardrails, a self-service maturity model, and a use-case prioritization approach, in a consultative capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a forward-deployed engineer mentality: embed directly with client business and engineering teams to implement their highest-priority use cases hands-on, then progressively shift them toward self-service as platform capability matures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the loop between \u0026quot;what clients need\u0026quot; and \u0026quot;what the platform supports\u0026quot; — translate needs surfaced during hands-on use-case delivery into concrete feature requests and guardrail requirements for the platform/foundation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data engineering SME in pre-sales and scoping conversations, shaping engagement approach and staffing alongside pre-sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and upskill client architects, engineers, and business-embedded technologists on Databricks best practices, patterns, and self-service tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee development of data standards, operating procedures, and semantic/lineage layers that keep a Databricks environment governable as adoption scales across business units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical interviews for Architect and Engineer candidates; provide technical guidance and mentorship across the practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with client technical and business leadership, balancing platform governance against business teams\u0026#39; desire for speed and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Technical Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10 years of experience designing and building complex data systems, including experience in these areas:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relational database design, optimization and migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data modeling for both transactional and analytics systems, including implementation of industry-standard data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BI dashboards and visualizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data governance and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big data processing using Spark, streaming solutions, and NoSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Machine learning and MLOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GenAI foundational models, along with the approaches and frameworks used with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataOps practices (Infrastructure as Code, data testing, data versioning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on Databricks experience — workspace/persona architecture, Unity Catalog, lakehouse design patterns, job orchestration, and Databricks-native governance and AI/ML tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated forward-deployed or embedded-delivery experience: comfortable building alongside a client team early in an engagement, then handing off to self-service as maturity increases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least two of: Infrastructure as Code tools (Terraform preferred), CI/CD pipelines and tools, Python for analytics (numpy, pandas, matplotlib, etc.) and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drive toward standardizing and documenting our approach and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; high tolerance for ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Experience Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of deep, hands-on Databricks experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High business acumen — able to translate ambiguous asks from non-technical business stakeholders into scoped technical work, and to communicate trade-offs clearly to both engineers and VP-level leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a \u0026quot;platform + use-case\u0026quot; hub-and-spoke delivery model, including feeding platform feedback loops from hands-on delivery work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, systems integration, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based, time-and-materials delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__benefits--21mG1\u0026quot; data-ui=\u0026quot;job-benefits\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6143682004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4586958004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6143682004,"updated_at":"2026-08-14T09:08:28-04:00","requisition_id":"164","title":"Principal Data Architect — Databricks Enablement","company_name":"Caylent","first_published":"2026-08-13T20:29:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Mission\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Principal Data Architect with deep Databricks expertise to lead high-visibility data platform engagements for enterprise clients standardizing on Databricks as their unified analytics and AI platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role blends architectural depth with a forward-deployed engineering mentality. You\u0026#39;ll help define the guardrails and standards that keep a growing Databricks platform governable at scale, and you\u0026#39;ll get hands-on alongside client business and engineering teams to implement their first priority use cases — teaching as you build, so the client can increasingly self-serve. You\u0026#39;re equally comfortable designing a semantic layer and sitting next to a client engineer walking them through their first production pipeline.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role owns the use-case side of Databricks enablement — hands-on delivery with client business and engineering teams, coaching toward self-service, and feeding requirements back to the platform/foundation team — while maintaining architectural awareness of the broader platform.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;Your Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define strategic roadmaps and Databricks adoption plans for clients, including platform guardrails, a self-service maturity model, and a use-case prioritization approach, in a consultative capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a forward-deployed engineer mentality: embed directly with client business and engineering teams to implement their highest-priority use cases hands-on, then progressively shift them toward self-service as platform capability matures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the loop between \u0026quot;what clients need\u0026quot; and \u0026quot;what the platform supports\u0026quot; — translate needs surfaced during hands-on use-case delivery into concrete feature requests and guardrail requirements for the platform/foundation team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a data engineering SME in pre-sales and scoping conversations, shaping engagement approach and staffing alongside pre-sales teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and upskill client architects, engineers, and business-embedded technologists on Databricks best practices, patterns, and self-service tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee development of data standards, operating procedures, and semantic/lineage layers that keep a Databricks environment governable as adoption scales across business units\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical interviews for Architect and Engineer candidates; provide technical guidance and mentorship across the practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with client technical and business leadership, balancing platform governance against business teams\u0026#39; desire for speed and autonomy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Required Technical Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10 years of experience designing and building complex data systems, including experience in these areas:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Relational database design, optimization and migration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data modeling for both transactional and analytics systems, including implementation of industry-standard data models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BI dashboards and visualizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data governance and MDM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big data processing using Spark, streaming solutions, and NoSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Machine learning and MLOps\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;GenAI foundational models, along with the approaches and frameworks used with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;DataOps practices (Infrastructure as Code, data testing, data versioning, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep, hands-on Databricks experience — workspace/persona architecture, Unity Catalog, lakehouse design patterns, job orchestration, and Databricks-native governance and AI/ML tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated forward-deployed or embedded-delivery experience: comfortable building alongside a client team early in an engagement, then handing off to self-service as maturity increases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with at least two of: Infrastructure as Code tools (Terraform preferred), CI/CD pipelines and tools, Python for analytics (numpy, pandas, matplotlib, etc.) and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong drive toward standardizing and documenting our approach and solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; high tolerance for ambiguity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Experience Requirements\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in the AWS data landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of deep, hands-on Databricks experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High business acumen — able to translate ambiguous asks from non-technical business stakeholders into scoped technical work, and to communicate trade-offs clearly to both engineers and VP-level leadership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Preferred Qualifications\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in a \u0026quot;platform + use-case\u0026quot; hub-and-spoke delivery model, including feeding platform feedback loops from hands-on delivery work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in consulting, systems integration, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based, time-and-materials delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__benefits--21mG1\u0026quot; data-ui=\u0026quot;job-benefits\u0026quot;\u0026gt;\n\u0026lt;h4\u0026gt;Benefits\u0026lt;/h4\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pay in USD\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034284004,"name":"Cloud Data Engineering","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5499981004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4905242004,"location":{"name":"MEXICO"},"metadata":null,"id":5499981004,"updated_at":"2026-07-22T15:08:00-04:00","requisition_id":"318","title":"Project Manager","company_name":"Caylent","first_published":"2026-02-10T17:12:36-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;div data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;The Mission\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Project Manager to join our growing Cloud Project Management\u0026amp;nbsp;(CPM) team. The ideal candidate has a strong background in project management within IT and\u0026amp;nbsp;cloud technologies, combined with consulting experience that has sharpened their ability to be\u0026amp;nbsp;empathic, customer-obsessed, and organized. You will be responsible for planning, executing,\u0026amp;nbsp;and closing projects, ensuring they are completed on time, within scope, and within\u0026amp;nbsp;budget—while delivering exceptional client experiences and contributing to the growth of\u0026amp;nbsp;Caylent’s client relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage projects end-to-end using Agile methodologies with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop detailed project plans including scope, timelines, resources, and budget\u0026amp;nbsp;estimates aligned to SOW deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the scope of the SOW and negotiate discrepancies with customers,\u0026amp;nbsp;driving prioritization decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully drive the project schedule and scope while avoiding budget implications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain PM compliance responsibilities including PSA Health reporting, status reports,\u0026amp;nbsp;sprint reviews, and risk and issue management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Properly identify and differentiate risks from issues, and determine when to escalate\u0026amp;nbsp;within the project\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to observe and provide timely feedback for project teams focused on client value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead or contribute to CPM initiatives and strategic cross-functional efforts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience, including at least 3 years in a client-facing Project Manager role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Scrum Master (CSM) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to leverage multiple Project Management methodologies and/or approaches to drive the best Client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in forecasting and budget management to drive accuracy in revenue projections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills with the ability to manage multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with a focus on building strong client relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interact with clients at both a business and technical level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with infrastructure modernization, application development, and/or data engineering disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS cloud services and technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Cloud Practitioner certification or must be willing to obtain within 90 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Jira, Confluence, or similar Agile project management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a client-facing consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State-of-the-art laptops and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034288004,"name":"Cloud Project Management","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5615167004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4905242004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5615167004,"updated_at":"2026-07-22T15:07:38-04:00","requisition_id":"318","title":"Project Manager","company_name":"Caylent","first_published":"2025-08-07T15:36:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;The Mission\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Project Manager to join our growing Cloud Project Management\u0026amp;nbsp;(CPM) team. The ideal candidate has a strong background in project management within IT and\u0026amp;nbsp;cloud technologies, combined with consulting experience that has sharpened their ability to be\u0026amp;nbsp;empathic, customer-obsessed, and organized. You will be responsible for planning, executing,\u0026amp;nbsp;and closing projects, ensuring they are completed on time, within scope, and within\u0026amp;nbsp;budget—while delivering exceptional client experiences and contributing to the growth of\u0026amp;nbsp;Caylent’s client relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage projects end-to-end using Agile methodologies with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop detailed project plans including scope, timelines, resources, and budget\u0026amp;nbsp;estimates aligned to SOW deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the scope of the SOW and negotiate discrepancies with customers,\u0026amp;nbsp;driving prioritization decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully drive the project schedule and scope while avoiding budget implications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain PM compliance responsibilities including PSA Health reporting, status reports,\u0026amp;nbsp;sprint reviews, and risk and issue management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Properly identify and differentiate risks from issues, and determine when to escalate\u0026amp;nbsp;within the project\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to observe and provide timely feedback for project teams focused on client value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead or contribute to CPM initiatives and strategic cross-functional efforts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience, including at least 3 years in a client-facing Project Manager role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Scrum Master (CSM) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to leverage multiple Project Management methodologies and/or approaches to drive the best Client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in forecasting and budget management to drive accuracy in revenue projections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills with the ability to manage multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with a focus on building strong client relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interact with clients at both a business and technical level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with infrastructure modernization, application development, and/or data engineering disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS cloud services and technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Cloud Practitioner certification or must be willing to obtain within 90 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Jira, Confluence, or similar Agile project management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a client-facing consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034288004,"name":"Cloud Project Management","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5591027004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4905242004,"location":{"name":"BRAZIL"},"metadata":null,"id":5591027004,"updated_at":"2026-07-03T11:50:25-04:00","requisition_id":"318","title":"Project Manager","company_name":"Caylent","first_published":"2025-07-16T15:44:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;div data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;The Mission\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Project Manager to join our growing Cloud Project Management\u0026amp;nbsp;(CPM) team. The ideal candidate has a strong background in project management within IT and\u0026amp;nbsp;cloud technologies, combined with consulting experience that has sharpened their ability to be\u0026amp;nbsp;empathic, customer-obsessed, and organized. You will be responsible for planning, executing,\u0026amp;nbsp;and closing projects, ensuring they are completed on time, within scope, and within\u0026amp;nbsp;budget—while delivering exceptional client experiences and contributing to the growth of\u0026amp;nbsp;Caylent’s client relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage projects end-to-end using Agile methodologies with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop detailed project plans including scope, timelines, resources, and budget\u0026amp;nbsp;estimates aligned to SOW deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the scope of the SOW and negotiate discrepancies with customers,\u0026amp;nbsp;driving prioritization decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully drive the project schedule and scope while avoiding budget implications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain PM compliance responsibilities including PSA Health reporting, status reports,\u0026amp;nbsp;sprint reviews, and risk and issue management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Properly identify and differentiate risks from issues, and determine when to escalate\u0026amp;nbsp;within the project\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to observe and provide timely feedback for project teams focused on client value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead or contribute to CPM initiatives and strategic cross-functional efforts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience, including at least 3 years in a client-facing Project Manager role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Scrum Master (CSM) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to leverage multiple Project Management methodologies and/or approaches to drive the best Client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in forecasting and budget management to drive accuracy in revenue projections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills with the ability to manage multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with a focus on building strong client relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interact with clients at both a business and technical level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with infrastructure modernization, application development, and/or data engineering disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS cloud services and technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Cloud Practitioner certification or must be willing to obtain within 90 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Jira, Confluence, or similar Agile project management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a client-facing consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034288004,"name":"Cloud Project Management","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5499978004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4905242004,"location":{"name":"CANADA"},"metadata":null,"id":5499978004,"updated_at":"2026-09-04T12:02:47-04:00","requisition_id":"318","title":"Project Manager","company_name":"Caylent","first_published":"2025-11-14T12:07:12-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;job-preview-styles__description--2BkR3\u0026quot; data-ui=\u0026quot;job-description\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job-preview-styles__requirements--2kg4_\u0026quot; data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;div data-ui=\u0026quot;job-requirements\u0026quot;\u0026gt;\n\u0026lt;h3\u0026gt;The Mission\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Project Manager to join our growing Cloud Project Management\u0026amp;nbsp;(CPM) team. The ideal candidate has a strong background in project management within IT and\u0026amp;nbsp;cloud technologies, combined with consulting experience that has sharpened their ability to be\u0026amp;nbsp;empathic, customer-obsessed, and organized. You will be responsible for planning, executing,\u0026amp;nbsp;and closing projects, ensuring they are completed on time, within scope, and within\u0026amp;nbsp;budget—while delivering exceptional client experiences and contributing to the growth of\u0026amp;nbsp;Caylent’s client relationships.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage projects end-to-end using Agile methodologies with minimal supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop detailed project plans including scope, timelines, resources, and budget\u0026amp;nbsp;estimates aligned to SOW deliverables\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage the scope of the SOW and negotiate discrepancies with customers,\u0026amp;nbsp;driving prioritization decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Successfully drive the project schedule and scope while avoiding budget implications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain PM compliance responsibilities including PSA Health reporting, status reports,\u0026amp;nbsp;sprint reviews, and risk and issue management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Properly identify and differentiate risks from issues, and determine when to escalate\u0026amp;nbsp;within the project\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reports\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to observe and provide timely feedback for project teams focused on client value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead or contribute to CPM initiatives and strategic cross-functional efforts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience, including at least 3 years in a client-facing Project Manager role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in a consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Certified Scrum Master (CSM) certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to leverage multiple Project Management methodologies and/or approaches to drive the best Client experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in forecasting and budget management to drive accuracy in revenue projections\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional organizational skills with the ability to manage multiple projects simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills, with a focus on building strong client relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interact with clients at both a business and technical level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Qualifications\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with infrastructure modernization, application development, and/or data engineering disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS cloud services and technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Cloud Practitioner certification or must be willing to obtain within 90 days\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to Jira, Confluence, or similar Agile project management tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a client-facing consulting or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;4% Pension match (employer contribution)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Unlimited Vacations\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Parental Leave\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State-of-the-art laptops and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Base Salary Range: The expected base salary range for this position is $116,000 - $145,000 CAD per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Additional Compensation Components:\u0026lt;/strong\u0026gt; In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034288004,"name":"Cloud Project Management","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5463159004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4836988004,"location":{"name":"BRAZIL"},"metadata":null,"id":5463159004,"updated_at":"2026-09-04T14:57:55-04:00","requisition_id":"269","title":"Sales Development Representative","company_name":"Caylent","first_published":"2025-02-26T12:57:12-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Sales Development Representative to join our growing sales team. The right candidate is someone who is motivated, positive, excited to learn about sales motions and working with Amazon Web Services. Your mission will be to initiate outbound campaigns and generate new business for our inside and field sales teams. You will have an opportunity to learn alongside a tenured Account Executive team to establish great foundational skills for a successful sales career.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Assignment\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and prospect new potential clients leveraging lists and campaigns\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run demand generation campaigns alongside the sales team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate contact with prospects through email and LinkedIn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule high-quality meetings for the sales team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend meetings you’ve scheduled with an Inside Sales Representative or Account Executive and provide notes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow-up with potential customers who were interested in our services but did not buy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Your Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree completed/in progress\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and oral communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic and self-drive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically and tactically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with good time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great active-listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain a positive attitude in the face of rejection or criticism\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with internal and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Patient and able to practice good phone etiquette\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong computer literacy skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026345004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/5368312004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4836988004,"location":{"name":"ARGENTINA"},"metadata":null,"id":5368312004,"updated_at":"2026-09-04T14:57:26-04:00","requisition_id":"269","title":"Sales Development Representative","company_name":"Caylent","first_published":"2024-10-31T16:48:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Mission\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Sales Development Representative to join our growing sales team. The right candidate is someone who is motivated, positive, excited to learn about sales motions and working with Amazon Web Services. Your mission will be to initiate outbound campaigns and generate new business for our inside and field sales teams. You will have an opportunity to learn alongside a tenured Account Executive team to establish great foundational skills for a successful sales career.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Your Assignment\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and prospect new potential clients leveraging lists and campaigns\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run demand generation campaigns alongside the sales team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate contact with prospects through email and LinkedIn\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule high-quality meetings for the sales team\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend meetings you’ve scheduled with an Inside Sales Representative or Account Executive and provide notes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow-up with potential customers who were interested in our services but did not buy\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Your Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree completed/in progress\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written and oral communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic and self-drive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically and tactically\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Highly organized with good time management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great active-listening skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to maintain a positive attitude in the face of rejection or criticism\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with internal and cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Patient and able to practice good phone etiquette\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong computer literacy skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026345004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6136448004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5196286004,"location":{"name":"CANADA"},"metadata":null,"id":6136448004,"updated_at":"2026-08-06T12:26:53-04:00","requisition_id":"477","title":"Senior Change Strategist","company_name":"Caylent","first_published":"2026-08-06T12:26:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Change Strategist to join our strategic customer portfolio, working alongside client stakeholders, business leaders, and frontline teams to drive adoption of strategic initiatives, technology implementations, and organizational transformations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional change management role. You will serve as a trusted advisor and hands-on delivery partner who designs and executes change programs that deliver measurable business value and sustainable behavioral change across complex organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will bring strong expertise, sound judgment, and the ability to guide clients through ambiguity—translating strategic priorities into actionable plans and embedding human-centered change practices in technology-driven environments, including those shaped by Generative AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Change Strategy \u0026amp;amp; Stakeholder Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute change strategies for assigned client engagements, aligning stakeholders across business and technology teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong working relationships with client sponsors and project teams, acting as a day-to-day trusted advisor on change and adoption matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate strategic priorities into practical, actionable change plans and roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Outcomes Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and track adoption metrics in partnership with Analytics and Product teams, connecting behavior change to business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor readiness, surface risks, and adapt approaches based on data-driven findings and post-launch learnings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply change management frameworks that support smooth transitions, employee engagement, and sustained adoption of new behaviors and processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Transformation \u0026amp;amp; Innovation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support enterprise transformation efforts where work, workforce models, and human experiences are shaped by data, automation, and Generative AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clients on AI adoption, addressing readiness, skills shifts, workforce impacts, and responsible use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI and AI agents to enhance productivity, delivery quality, and program effectiveness—including accelerating content development without sacrificing quality or impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to future-ready operating model designs using human-centered design principles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Delivery Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high-quality change management work independently and support team members through knowledge-sharing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate strong client relationships that position Caylent as a partner of choice, ensuring excellent service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to proposal development and internal thought leadership as opportunities arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4 –7 years of progressive experience in organizational design, transformation, and change enablement, ideally within consulting or professional services environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to or leading workstreams within large-scale transformation initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to technology-enabled transformations, including digital, product, or engineering initiatives (GenAI experience a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client-facing skills with a track record of building trusted working relationships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Capabilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities, comfortable operating within complex, multi-faceted initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid communication skills—capable of building relationships and influencing across various levels, from frontline teams to senior client leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident facilitator of workshops and working sessions with clear storytelling and presentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working fluency in AI, automation, and Generative AI, including an understanding of workforce and organizational implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in and aptitude for business development, with willingness to support identifying and growing client opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed to meet client and project requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Business Administration, Organizational Development, Information Systems, Change Management, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management certification (e.g., Prosci, CCMP) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across regulated industries (financial services, insurance, healthcare, higher education).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to partnering with data architects and technology teams to translate change strategy into technical execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long-Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is $175,000 - $195,000 CAD per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components: \u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4058252004,"name":"Center for Customer Evolution","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6136209004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5196286004,"location":{"name":"USA"},"metadata":null,"id":6136209004,"updated_at":"2026-08-06T12:26:52-04:00","requisition_id":"477","title":"Senior Change Strategist","company_name":"Caylent","first_published":"2026-08-06T12:26:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Change Strategist to join our strategic customer portfolio, working alongside client stakeholders, business leaders, and frontline teams to drive adoption of strategic initiatives, technology implementations, and organizational transformations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional change management role. You will serve as a trusted advisor and hands-on delivery partner who designs and executes change programs that deliver measurable business value and sustainable behavioral change across complex organizations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will bring strong expertise, sound judgment, and the ability to guide clients through ambiguity—translating strategic priorities into actionable plans and embedding human-centered change practices in technology-driven environments, including those shaped by Generative AI.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Change Strategy \u0026amp;amp; Stakeholder Engagement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute change strategies for assigned client engagements, aligning stakeholders across business and technology teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong working relationships with client sponsors and project teams, acting as a day-to-day trusted advisor on change and adoption matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate strategic priorities into practical, actionable change plans and roadmaps.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Adoption \u0026amp;amp; Outcomes Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and track adoption metrics in partnership with Analytics and Product teams, connecting behavior change to business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor readiness, surface risks, and adapt approaches based on data-driven findings and post-launch learnings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply change management frameworks that support smooth transitions, employee engagement, and sustained adoption of new behaviors and processes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI-Enabled Transformation \u0026amp;amp; Innovation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support enterprise transformation efforts where work, workforce models, and human experiences are shaped by data, automation, and Generative AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with clients on AI adoption, addressing readiness, skills shifts, workforce impacts, and responsible use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply AI and AI agents to enhance productivity, delivery quality, and program effectiveness—including accelerating content development without sacrificing quality or impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to future-ready operating model designs using human-centered design principles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Delivery Excellence\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver high-quality change management work independently and support team members through knowledge-sharing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate strong client relationships that position Caylent as a partner of choice, ensuring excellent service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to proposal development and internal thought leadership as opportunities arise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4 –7 years of progressive experience in organizational design, transformation, and change enablement, ideally within consulting or professional services environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to or leading workstreams within large-scale transformation initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to technology-enabled transformations, including digital, product, or engineering initiatives (GenAI experience a plus).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client-facing skills with a track record of building trusted working relationships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Capabilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving abilities, comfortable operating within complex, multi-faceted initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid communication skills—capable of building relationships and influencing across various levels, from frontline teams to senior client leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident facilitator of workshops and working sessions with clear storytelling and presentation skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working fluency in AI, automation, and Generative AI, including an understanding of workforce and organizational implications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in and aptitude for business development, with willingness to support identifying and growing client opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Flexibility\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel as needed to meet client and project requirements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Business Administration, Organizational Development, Information Systems, Change Management, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Change management certification (e.g., Prosci, CCMP) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across regulated industries (financial services, insurance, healthcare, higher education).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to partnering with data architects and technology teams to translate change strategy into technical execution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and Vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Disability Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Paid Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is $165,000 - $180,000 per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components: \u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4058252004,"name":"Center for Customer Evolution","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6000358004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4409943004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6000358004,"updated_at":"2026-07-22T15:50:42-04:00","requisition_id":"110","title":"Senior Cloud Software Architect","company_name":"Caylent","first_published":"2026-05-19T16:35:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in application design and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;br\u0026gt;Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies, CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem, system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies, and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp;proposed next steps.\u0026lt;br\u0026gt;● Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;br\u0026gt;● Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp;and progress..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;●Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp;manner.\u0026lt;br\u0026gt;● Adapts communication style based on audience and context to improve clarity and\u0026amp;nbsp;decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● 5+ years of proven experience in software development and cloud-native systems.\u0026lt;br\u0026gt;● Strong background in established engineering practices and scalable architectures.\u0026lt;br\u0026gt;● Expertise in web technologies (HTML, CSS) and frameworks (React, Vue, Angular, MVC\u0026amp;nbsp;.Net, etc.).\u0026lt;br\u0026gt;● Proficiency in server-side scripting (Python, Node.js, PHP, Ruby, etc.).\u0026lt;br\u0026gt;● Deep knowledge of relational and NoSQL databases (PostgreSQL, MySQL, MongoDB).\u0026lt;br\u0026gt;● Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;br\u0026gt;● Understanding of modern application architectures (event-based systems, queues,\u0026amp;nbsp;microservices).\u0026lt;br\u0026gt;● Development experience on a major cloud platform (AWS, Azure, or GCP).\u0026lt;br\u0026gt;● Desire to integrate innovative technologies into development workflow\u0026lt;br\u0026gt;● Familiarity with Generative AI technologies\u0026lt;br\u0026gt;● Proven ability to lead a workstream and support others while contributing individually.\u0026lt;br\u0026gt;● Experience configuring AWS resources.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● BS in a computing-related field, or commensurate experience.\u0026lt;br\u0026gt;● Experience with testing and automation.\u0026lt;br\u0026gt;● Experience with UI/UX.\u0026lt;br\u0026gt;● Experience with Large Language Models (LLM) and Generative AI\u0026lt;br\u0026gt;● Experience with app dev acceleration tools like Amazon Q Developer, GitHub CoPilot,\u0026amp;nbsp;Cursor.AI, or similar.\u0026lt;br\u0026gt;● Experience building and maintaining CI/CD pipelines.\u0026lt;br\u0026gt;● Experience with infrastructure as code tooling (SAM, Cloudformation, Terraform, etc).\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;NOTE: We are unable to provide sponsorship for this position.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6000359004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4409943004,"location":{"name":"BRAZIL"},"metadata":null,"id":6000359004,"updated_at":"2026-07-22T15:50:48-04:00","requisition_id":"110","title":"Senior Cloud Software Architect","company_name":"Caylent","first_published":"2026-05-19T16:35:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in application design and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;br\u0026gt;Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies, CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem, system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies, and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp;proposed next steps.\u0026lt;br\u0026gt;● Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;br\u0026gt;● Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp;and progress..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;●Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp;manner.\u0026lt;br\u0026gt;● Adapts communication style based on audience and context to improve clarity and\u0026amp;nbsp;decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● 5+ years of proven experience in software development and cloud-native systems.\u0026lt;br\u0026gt;● Strong background in established engineering practices and scalable architectures.\u0026lt;br\u0026gt;● Expertise in web technologies (HTML, CSS) and frameworks (React, Vue, Angular, MVC\u0026amp;nbsp;.Net, etc.).\u0026lt;br\u0026gt;● Proficiency in server-side scripting (Python, Node.js, PHP, Ruby, etc.).\u0026lt;br\u0026gt;● Deep knowledge of relational and NoSQL databases (PostgreSQL, MySQL, MongoDB).\u0026lt;br\u0026gt;● Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;br\u0026gt;● Understanding of modern application architectures (event-based systems, queues,\u0026amp;nbsp;microservices).\u0026lt;br\u0026gt;● Development experience on a major cloud platform (AWS, Azure, or GCP).\u0026lt;br\u0026gt;● Desire to integrate innovative technologies into development workflow\u0026lt;br\u0026gt;● Familiarity with Generative AI technologies\u0026lt;br\u0026gt;● Proven ability to lead a workstream and support others while contributing individually.\u0026lt;br\u0026gt;● Experience configuring AWS resources.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● BS in a computing-related field, or commensurate experience.\u0026lt;br\u0026gt;● Experience with testing and automation.\u0026lt;br\u0026gt;● Experience with UI/UX.\u0026lt;br\u0026gt;● Experience with Large Language Models (LLM) and Generative AI\u0026lt;br\u0026gt;● Experience with app dev acceleration tools like Amazon Q Developer, GitHub CoPilot,\u0026amp;nbsp;Cursor.AI, or similar.\u0026lt;br\u0026gt;● Experience building and maintaining CI/CD pipelines.\u0026lt;br\u0026gt;● Experience with infrastructure as code tooling (SAM, Cloudformation, Terraform, etc).\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Private Health Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;NOTE: We are unable to provide sponsorship for this position.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6000360004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4409943004,"location":{"name":"MEXICO"},"metadata":null,"id":6000360004,"updated_at":"2026-07-22T15:50:55-04:00","requisition_id":"110","title":"Senior Cloud Software Architect","company_name":"Caylent","first_published":"2026-05-19T16:35:08-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Software Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in application design and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;br\u0026gt;Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will translate customer requirements and into a workable backlog of tickets for engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delegate tickets to a team of engineers in order to complete customer projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead requirements gathering, backlog grooming, and architecture discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply your understanding of DevOps pipelines, including build automation, branching strategies, CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve issues in customer dev, test, and production environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate software testing at multiple levels (component, configuration item, subsystem, system) and monitor results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production quality code, including unit and integration tests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with a team to deliver top-quality cloud native applications on AWS for customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly communicate and document your designs, processes, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies, and learn from our word-class team of engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and mentor less experienced teammates, coach and be mentored by world class engineers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Core Consulting Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Confidently addresses client questions and identifies gaps in requirements with\u0026amp;nbsp;proposed next steps.\u0026lt;br\u0026gt;● Focus on delivering clear, actionable solutions that meet client goals\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;● Facilitates alignment across stakeholders or technical priorities and deliverables.\u0026lt;br\u0026gt;● Navigates differing perspectives with professionalism to ensure shared understanding\u0026amp;nbsp;and progress..\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;em\u0026gt;Communication\u0026lt;/em\u0026gt;\u0026lt;br\u0026gt;●Breaks down complex technical concepts for non-technical audiences in a clear, concise\u0026amp;nbsp;manner.\u0026lt;br\u0026gt;● Adapts communication style based on audience and context to improve clarity and\u0026amp;nbsp;decision-making.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Technical Qualifications\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● 5+ years of proven experience in software development and cloud-native systems.\u0026lt;br\u0026gt;● Strong background in established engineering practices and scalable architectures.\u0026lt;br\u0026gt;● Expertise in web technologies (HTML, CSS) and frameworks (React, Vue, Angular, MVC\u0026amp;nbsp;.Net, etc.).\u0026lt;br\u0026gt;● Proficiency in server-side scripting (Python, Node.js, PHP, Ruby, etc.).\u0026lt;br\u0026gt;● Deep knowledge of relational and NoSQL databases (PostgreSQL, MySQL, MongoDB).\u0026lt;br\u0026gt;● Experience in API integrations across applications, vendors, and cloud environments.\u0026lt;br\u0026gt;● Understanding of modern application architectures (event-based systems, queues,\u0026amp;nbsp;microservices).\u0026lt;br\u0026gt;● Development experience on a major cloud platform (AWS, Azure, or GCP).\u0026lt;br\u0026gt;● Desire to integrate innovative technologies into development workflow\u0026lt;br\u0026gt;● Familiarity with Generative AI technologies\u0026lt;br\u0026gt;● Proven ability to lead a workstream and support others while contributing individually.\u0026lt;br\u0026gt;● Experience configuring AWS resources.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;● BS in a computing-related field, or commensurate experience.\u0026lt;br\u0026gt;● Experience with testing and automation.\u0026lt;br\u0026gt;● Experience with UI/UX.\u0026lt;br\u0026gt;● Experience with Large Language Models (LLM) and Generative AI\u0026lt;br\u0026gt;● Experience with app dev acceleration tools like Amazon Q Developer, GitHub CoPilot,\u0026amp;nbsp;Cursor.AI, or similar.\u0026lt;br\u0026gt;● Experience building and maintaining CI/CD pipelines.\u0026lt;br\u0026gt;● Experience with infrastructure as code tooling (SAM, Cloudformation, Terraform, etc).\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;NOTE: We are unable to provide sponsorship for this position.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6115847004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4170238004,"location":{"name":"MEXICO"},"metadata":null,"id":6115847004,"updated_at":"2026-09-17T12:59:30-04:00","requisition_id":"61","title":"Senior Cloud Software Engineer (.NET)","company_name":"Caylent","first_published":"2026-07-14T16:02:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Software Engineer with a strong .NET focus to join our growing Cloud Native Applications team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our immediate client needs require deep expertise in modernizing and building applications with .NET Framework, modern .NET, and C#. However, this is a broader software engineering role, not a position where you will work exclusively in .NET. Over time, you will have opportunities to work across different languages, frameworks, cloud-native architectures, and AI-enabled software solutions based on the needs of our customers and your interests.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right candidate is someone who has deep curiosity and expertise in designing and building applications with .NET Framework and .NET (formerly Core), creating AI-first software solutions, and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside Caylent’s Software teams, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate as a member of software development teams to deliver production-ready client solutions, with an initial focus on .NET modernization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Lead Architect to review technical requirements, contribute to technical decision making, and deliver working software to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in discovery sessions to gather customer requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow architecture decisions and adhere to the solution design created by the Lead Architect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with lead software architects, project managers, peers, and leaders to deliver value to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your experience across additional languages, frameworks, AWS services, and AI technologies as customer engagements evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver exceptional client experiences, respond professionally to customer inquiries, communicate project status, and provide valuable\u0026amp;nbsp; solutions aligned to client needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong collaboration with internal teams, proactively aligning on priorities,\u0026amp;nbsp; responding to clients, and addressing client feedback.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate technical information clearly and actively listen to clients and team members to confirm understanding and prevent miscommunication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in the .NET ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;C# at a senior level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Windows Services → Docker/ECS containerization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL Server proficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and interest in working with additional languages, frameworks, or application architectures on future projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Especially Valuable for Our Current Client Work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on .NET Framework (v4.6/v4.8) experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on modern .NET Core / .NET 8–10 experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ASP.NET WebForms → Blazor migration work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NuGet incompatibility remediation experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IIS → Linux porting knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Windows Services → Docker/ECS containerization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MSMQ → RabbitMQ messaging migration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS (ECS, EC2, RDS for SQL Server, Amazon MQ, S3, CloudWatch).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity and experience with AWS cloud services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with additional modern languages or frameworks such as Python, Node.js, React, TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing and delivering on client-facing customer engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6115845004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4170238004,"location":{"name":"BRAZIL"},"metadata":null,"id":6115845004,"updated_at":"2026-09-17T12:59:28-04:00","requisition_id":"61","title":"Senior Cloud Software Engineer (.NET)","company_name":"Caylent","first_published":"2026-07-14T16:01:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Software Engineer with a strong .NET focus to join our growing Cloud Native Applications team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our immediate client needs require deep expertise in modernizing and building applications with .NET Framework, modern .NET, and C#. However, this is a broader software engineering role, not a position where you will work exclusively in .NET. Over time, you will have opportunities to work across different languages, frameworks, cloud-native architectures, and AI-enabled software solutions based on the needs of our customers and your interests.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right candidate is someone who has deep curiosity and expertise in designing and building applications with .NET Framework and .NET (formerly Core), creating AI-first software solutions, and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside Caylent’s Software teams, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate as a member of software development teams to deliver production-ready client solutions, with an initial focus on .NET modernization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Lead Architect to review technical requirements, contribute to technical decision making, and deliver working software to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in discovery sessions to gather customer requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow architecture decisions and adhere to the solution design created by the Lead Architect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with lead software architects, project managers, peers, and leaders to deliver value to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your experience across additional languages, frameworks, AWS services, and AI technologies as customer engagements evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver exceptional client experiences, respond professionally to customer inquiries, communicate project status, and provide valuable\u0026amp;nbsp; solutions aligned to client needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong collaboration with internal teams, proactively aligning on priorities,\u0026amp;nbsp; responding to clients, and addressing client feedback.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate technical information clearly and actively listen to clients and team members to confirm understanding and prevent miscommunication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in the .NET ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;C# at a senior level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Windows Services → Docker/ECS containerization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL Server proficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and interest in working with additional languages, frameworks, or application architectures on future projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Especially Valuable for Our Current Client Work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on .NET Framework (v4.6/v4.8) experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on modern .NET Core / .NET 8–10 experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ASP.NET WebForms → Blazor migration work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NuGet incompatibility remediation experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IIS → Linux porting knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Windows Services → Docker/ECS containerization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MSMQ → RabbitMQ messaging migration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS (ECS, EC2, RDS for SQL Server, Amazon MQ, S3, CloudWatch).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity and experience with AWS cloud services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with additional modern languages or frameworks such as Python, Node.js, React, TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing and delivering on client-facing customer engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6115844004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4170238004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6115844004,"updated_at":"2026-09-17T12:59:26-04:00","requisition_id":"61","title":"Senior Cloud Software Engineer (.NET)","company_name":"Caylent","first_published":"2026-07-14T16:00:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an exceptional Senior Software Engineer with a strong .NET focus to join our growing Cloud Native Applications team.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our immediate client needs require deep expertise in modernizing and building applications with .NET Framework, modern .NET, and C#. However, this is a broader software engineering role, not a position where you will work exclusively in .NET. Over time, you will have opportunities to work across different languages, frameworks, cloud-native architectures, and AI-enabled software solutions based on the needs of our customers and your interests.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The right candidate is someone who has deep curiosity and expertise in designing and building applications with .NET Framework and .NET (formerly Core), creating AI-first software solutions, and is passionate about working with our customers, partners, and colleagues to drive innovation forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your mission will be to work alongside Caylent’s Software teams, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll be hands-on with the latest technologies and support customers looking to bring cutting-edge ideas to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate as a member of software development teams to deliver production-ready client solutions, with an initial focus on .NET modernization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Lead Architect to review technical requirements, contribute to technical decision making, and deliver working software to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in discovery sessions to gather customer requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow architecture decisions and adhere to the solution design created by the Lead Architect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, automate, and refine multiple levels of AI-driven testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with lead software architects, project managers, peers, and leaders to deliver value to clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand your experience across additional languages, frameworks, AWS services, and AI technologies as customer engagements evolve.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Core Consulting Qualifications\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Customer Experience\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deliver exceptional client experiences, respond professionally to customer inquiries, communicate project status, and provide valuable\u0026amp;nbsp; solutions aligned to client needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Collaboration\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate strong collaboration with internal teams, proactively aligning on priorities,\u0026amp;nbsp; responding to clients, and addressing client feedback.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Communication\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate technical information clearly and actively listen to clients and team members to confirm understanding and prevent miscommunication.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Qualifications\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in the .NET ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;C# at a senior level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Windows Services → Docker/ECS containerization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL Server proficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability and interest in working with additional languages, frameworks, or application architectures on future projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Especially Valuable for Our Current Client Work\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on .NET Framework (v4.6/v4.8) experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on modern .NET Core / .NET 8–10 experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ASP.NET WebForms → Blazor migration work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;NuGet incompatibility remediation experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IIS → Linux porting knowledge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Windows Services → Docker/ECS containerization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MSMQ → RabbitMQ messaging migration\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS (ECS, EC2, RDS for SQL Server, Amazon MQ, S3, CloudWatch).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learning and building with AI both for productivity and for enhancing client solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity and experience with AWS cloud services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with additional modern languages or frameworks such as Python, Node.js, React, TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing and delivering on client-facing customer engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with: UX/UI, LLMs, AgentCore, GenAI, automated testing, CI/CD, IaC\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6123601004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190558004,"location":{"name":"USA"},"metadata":null,"id":6123601004,"updated_at":"2026-08-31T12:47:49-04:00","requisition_id":"472","title":"Senior Engineer","company_name":"Caylent","first_published":"2026-07-23T14:49:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;As a Senior CXE Engineer, you are a hands-on builder on enterprise contact center transformations. You will spend the majority of your time in code and in the AWS console:\u0026amp;nbsp;building contact flows and AI agents, writing Lambda functions and CDK stacks,\u0026amp;nbsp;developing React-based agent and admin tooling, and debugging production issues on\u0026amp;nbsp;systems that serve tens of thousands of agents and millions of customer interactions. You\u0026amp;nbsp;work within architectures set by practice leads, and you’re expected to pressure-test them,\u0026amp;nbsp;propose better patterns, and own the implementation quality of your workstream from first\u0026amp;nbsp;commit through production cutover. This role blends deep Amazon Connect platform\u0026amp;nbsp;engineering, generative AI development on Bedrock and Claude, and full-stack serverless\u0026amp;nbsp;work, with regular direct interaction with customer engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment- rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans, and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Platform Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified Cases model)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls), and workforce management (WFM) integrations for forecasting, scheduling, and adherence (FCS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (Avaya, Genesys, Cisco, Oracle, Salesforce): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat accessibility as a first-class requirement: WCAG 2.1 AA compliant components, automated axe-core/Playwright accessibility scanning, and support for VPAT/Section 508 documentation on government and enterprise engagements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool and CloudFormation or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest unit tests, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write the runbooks that make cutovers boring\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architecture decisions within your workstream; evaluate native Connect capability before custom builds (“configuration over customization”), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM- based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong TypeScript/Node.js and Python; production React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions, Kinesis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi- account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with client engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (Avaya, Genesys, Cisco, Oracle, or Salesforce to Amazon Connect)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated verticals: government/public sector (Section 508, FedRAMP), healthcare (HIPAA), or financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: WFM concepts (forecasting, scheduling, adherence), quality management, outbound compliance (TCPA), and CX KPIs (containment, AHT, CSAT, SLA/TAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI observability (trace correlation, token/cost attribution, latency profiling) or accessibility engineering (WCAG 2.1 AA, axe-core automation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and Vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Disability Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Life Insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Paid Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6122608004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190558004,"location":{"name":"MEXICO"},"metadata":null,"id":6122608004,"updated_at":"2026-08-19T13:04:44-04:00","requisition_id":"472","title":"Senior Engineer","company_name":"Caylent","first_published":"2026-07-23T09:25:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;As a Senior CXE Engineer, you are a hands-on builder on enterprise contact center transformations. You will spend the majority of your time in code and in the AWS console:\u0026amp;nbsp;building contact flows and AI agents, writing Lambda functions and CDK stacks,\u0026amp;nbsp;developing React-based agent and admin tooling, and debugging production issues on\u0026amp;nbsp;systems that serve tens of thousands of agents and millions of customer interactions. You\u0026amp;nbsp;work within architectures set by practice leads, and you’re expected to pressure-test them,\u0026amp;nbsp;propose better patterns, and own the implementation quality of your workstream from first\u0026amp;nbsp;commit through production cutover. This role blends deep Amazon Connect platform\u0026amp;nbsp;engineering, generative AI development on Bedrock and Claude, and full-stack serverless\u0026amp;nbsp;work, with regular direct interaction with customer engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment- rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans, and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Platform Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified Cases model)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls), and workforce management (WFM) integrations for forecasting, scheduling, and adherence (FCS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (Avaya, Genesys, Cisco, Oracle, Salesforce): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat accessibility as a first-class requirement: WCAG 2.1 AA compliant components, automated axe-core/Playwright accessibility scanning, and support for VPAT/Section 508 documentation on government and enterprise engagements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool and CloudFormation or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest unit tests, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write the runbooks that make cutovers boring\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architecture decisions within your workstream; evaluate native Connect capability before custom builds (“configuration over customization”), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM- based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong TypeScript/Node.js and Python; production React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions, Kinesis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi- account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with client engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (Avaya, Genesys, Cisco, Oracle, or Salesforce to Amazon Connect)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated verticals: government/public sector (Section 508, FedRAMP), healthcare (HIPAA), or financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: WFM concepts (forecasting, scheduling, adherence), quality management, outbound compliance (TCPA), and CX KPIs (containment, AHT, CSAT, SLA/TAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI observability (trace correlation, token/cost attribution, latency profiling) or accessibility engineering (WCAG 2.1 AA, axe-core automation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6122606004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190558004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6122606004,"updated_at":"2026-08-19T13:04:50-04:00","requisition_id":"472","title":"Senior Engineer","company_name":"Caylent","first_published":"2026-07-23T09:25:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;As a Senior CXE Engineer, you are a hands-on builder on enterprise contact center transformations. You will spend the majority of your time in code and in the AWS console:\u0026amp;nbsp;building contact flows and AI agents, writing Lambda functions and CDK stacks,\u0026amp;nbsp;developing React-based agent and admin tooling, and debugging production issues on\u0026amp;nbsp;systems that serve tens of thousands of agents and millions of customer interactions. You\u0026amp;nbsp;work within architectures set by practice leads, and you’re expected to pressure-test them,\u0026amp;nbsp;propose better patterns, and own the implementation quality of your workstream from first\u0026amp;nbsp;commit through production cutover. This role blends deep Amazon Connect platform\u0026amp;nbsp;engineering, generative AI development on Bedrock and Claude, and full-stack serverless\u0026amp;nbsp;work, with regular direct interaction with customer engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment- rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans, and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Platform Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified Cases model)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls), and workforce management (WFM) integrations for forecasting, scheduling, and adherence (FCS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (Avaya, Genesys, Cisco, Oracle, Salesforce): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat accessibility as a first-class requirement: WCAG 2.1 AA compliant components, automated axe-core/Playwright accessibility scanning, and support for VPAT/Section 508 documentation on government and enterprise engagements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool and CloudFormation or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest unit tests, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write the runbooks that make cutovers boring\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architecture decisions within your workstream; evaluate native Connect capability before custom builds (“configuration over customization”), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM- based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong TypeScript/Node.js and Python; production React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions, Kinesis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi- account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with client engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (Avaya, Genesys, Cisco, Oracle, or Salesforce to Amazon Connect)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated verticals: government/public sector (Section 508, FedRAMP), healthcare (HIPAA), or financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: WFM concepts (forecasting, scheduling, adherence), quality management, outbound compliance (TCPA), and CX KPIs (containment, AHT, CSAT, SLA/TAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI observability (trace correlation, token/cost attribution, latency profiling) or accessibility engineering (WCAG 2.1 AA, axe-core automation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pay in USD\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6122583004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190558004,"location":{"name":"BRAZIL"},"metadata":null,"id":6122583004,"updated_at":"2026-08-19T13:04:38-04:00","requisition_id":"472","title":"Senior Engineer","company_name":"Caylent","first_published":"2026-07-23T09:25:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;As a Senior CXE Engineer, you are a hands-on builder on enterprise contact center transformations. You will spend the majority of your time in code and in the AWS console:\u0026amp;nbsp;building contact flows and AI agents, writing Lambda functions and CDK stacks,\u0026amp;nbsp;developing React-based agent and admin tooling, and debugging production issues on\u0026amp;nbsp;systems that serve tens of thousands of agents and millions of customer interactions. You\u0026amp;nbsp;work within architectures set by practice leads, and you’re expected to pressure-test them,\u0026amp;nbsp;propose better patterns, and own the implementation quality of your workstream from first\u0026amp;nbsp;commit through production cutover. This role blends deep Amazon Connect platform\u0026amp;nbsp;engineering, generative AI development on Bedrock and Claude, and full-stack serverless\u0026amp;nbsp;work, with regular direct interaction with customer engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment- rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans, and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Platform Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified Cases model)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls), and workforce management (WFM) integrations for forecasting, scheduling, and adherence (FCS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (Avaya, Genesys, Cisco, Oracle, Salesforce): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat accessibility as a first-class requirement: WCAG 2.1 AA compliant components, automated axe-core/Playwright accessibility scanning, and support for VPAT/Section 508 documentation on government and enterprise engagements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool and CloudFormation or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest unit tests, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write the runbooks that make cutovers boring\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architecture decisions within your workstream; evaluate native Connect capability before custom builds (“configuration over customization”), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM- based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong TypeScript/Node.js and Python; production React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions, Kinesis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi- account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with client engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (Avaya, Genesys, Cisco, Oracle, or Salesforce to Amazon Connect)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated verticals: government/public sector (Section 508, FedRAMP), healthcare (HIPAA), or financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: WFM concepts (forecasting, scheduling, adherence), quality management, outbound compliance (TCPA), and CX KPIs (containment, AHT, CSAT, SLA/TAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI observability (trace correlation, token/cost attribution, latency profiling) or accessibility engineering (WCAG 2.1 AA, axe-core automation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6123602004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5190558004,"location":{"name":"CANADA"},"metadata":null,"id":6123602004,"updated_at":"2026-08-24T13:51:40-04:00","requisition_id":"472","title":"Senior Engineer","company_name":"Caylent","first_published":"2026-07-23T14:51:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;text-align: left;\u0026quot;\u0026gt;As a Senior CXE Engineer, you are a hands-on builder on enterprise contact center transformations. You will spend the majority of your time in code and in the AWS console:\u0026amp;nbsp;building contact flows and AI agents, writing Lambda functions and CDK stacks,\u0026amp;nbsp;developing React-based agent and admin tooling, and debugging production issues on\u0026amp;nbsp;systems that serve tens of thousands of agents and millions of customer interactions. You\u0026amp;nbsp;work within architectures set by practice leads, and you’re expected to pressure-test them,\u0026amp;nbsp;propose better patterns, and own the implementation quality of your workstream from first\u0026amp;nbsp;commit through production cutover. This role blends deep Amazon Connect platform\u0026amp;nbsp;engineering, generative AI development on Bedrock and Claude, and full-stack serverless\u0026amp;nbsp;work, with regular direct interaction with customer engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AI Agent \u0026amp;amp; Conversational AI Development\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build AI-native self-service using Amazon Connect AI agents, Amazon Q in Connect, and Amazon Bedrock (Claude model family), implementing multi-agent orchestration patterns, orchestrator agents delegating to task-specific agents with escalation paths to human queues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engineer prompts and tool-calling integrations at production scale: SearchProfiles lookups, case creation, external API tools, authentication flows, and guardrails against hallucination and verification loops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement barge-in handling, fallback, and error-recovery behavior for voice AI, and validate it with turn-by-turn trace analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize inference cost and latency hands-on: model tier selection (Haiku vs. Sonnet vs. Opus), prompt caching, and token budgeting against containment- rate targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose AI agent performance using observability tooling (agent spans, and CloudWatch) that correlates contact flow logs, conversation transcripts, AI agent spans, tool executions, and token usage to isolate latency, cost, and quality issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build conversational experiences where intent-based NLU is the right fit, including multilingual support and SSML-tuned voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Platform Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build contact flows that integrate AI agents, Lambda-backed business logic, Customer Profiles, and dynamic data-driven routing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement Amazon Connect Cases and Tasks solutions: case templates, queue-based work allocation, SLA/TAT monitoring, approval workflows, and migrations from legacy case systems (e.g., consolidating hundreds of service categories and thousands of business rules into a unified Cases model)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure and operationalize Contact Lens for real-time sentiment, post-contact summaries, category rules, and quality management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement proficiency-based and attribute-driven routing, outbound campaigns (including answering machine detection and compliance controls), and workforce management (WFM) integrations for forecasting, scheduling, and adherence (FCS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build out the Amazon Connect analytics data lake (Glue, Lake Formation, Athena) and QuickSight dashboards for real-time operations and executive reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support legacy platform migrations (Avaya, Genesys, Cisco, Oracle, Salesforce): flow conversion, data migration, parallel-run validation, and production cutover on live contact centers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Full-Stack \u0026amp;amp; Portal Engineering\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build custom Agent Workspace experiences with the Amazon Connect Streams API, third-party app embedding, and CRM screen-pop integrations (Salesforce, ServiceNow, Oracle, custom systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build serverless, event-driven backends with Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, and Kinesis for real-time event processing and customer journey orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Treat accessibility as a first-class requirement: WCAG 2.1 AA compliant components, automated axe-core/Playwright accessibility scanning, and support for VPAT/Section 508 documentation on government and enterprise engagements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Infrastructure, Delivery \u0026amp;amp; Quality\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Author infrastructure as code with AWS CDK (TypeScript) as the primary tool and CloudFormation or Terraform where customer environments require them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain CI/CD pipelines (GitHub Actions) and automated test suites: Jest/Vitest unit tests, Playwright E2E and API tests, and integration tests against live Connect instances\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow phased rollout patterns for production contact centers where downtime is measured in missed calls; write the runbooks that make cutovers boring\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Instrument monitoring and alerting (CloudWatch metrics, alarms, and custom dashboards across voice, chat, tasks, queues, agents, Lambda, and AI agents) and participate in production incident triage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply security and compliance baselines in everything you ship: least-privilege IAM, DevSecOps scanning, encryption standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer engineering teams: pair on integrations, run technical working sessions, demo completed workstreams, and lead knowledge transfer so customers can operate what you build\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architecture decisions within your workstream; evaluate native Connect capability before custom builds (“configuration over customization”), surface trade-offs to practice leads, and document decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform code reviews, uphold engineering standards, and mentor junior and mid-level CX engineers through pairing and review feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable assets back to the practice, shared CDK constructs, skills/plugins, demo environments, and internal tooling, so the next engagement starts further ahead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support pre-sales when needed: build proof-of-concept demos and provide implementation-grounded input on estimates and SOW technical scope\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of hands-on software engineering experience, including 2+ years building on Amazon Connect or comparable CCaaS platforms at enterprise scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong, current Amazon Connect skills: contact flows, routing, Cases and Tasks, Contact Lens, Customer Profiles, Streams API, and the Connect data/analytics stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with conversational and generative AI, Amazon Lex plus LLM- based development (Amazon Bedrock, Q in Connect, or equivalent), including prompt engineering and tool calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong TypeScript/Node.js and Python; production React experience; solid AWS serverless engineering (Lambda, EventBridge, API Gateway, DynamoDB, Step Functions, Kinesis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure as code proficiency with AWS CDK or Terraform, including multi- account deployment patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience shipping and supporting production systems, testing discipline, observability instrumentation, and incident debugging across the full stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communication with customer-facing composure, able to demo your work, explain trade-offs, and run working sessions with client engineers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration experience (Avaya, Genesys, Cisco, Oracle, or Salesforce to Amazon Connect)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in regulated verticals: government/public sector (Section 508, FedRAMP), healthcare (HIPAA), or financial services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: WFM concepts (forecasting, scheduling, adherence), quality management, outbound compliance (TCPA), and CX KPIs (containment, AHT, CSAT, SLA/TAT)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI observability (trace correlation, token/cost attribution, latency profiling) or accessibility engineering (WCAG 2.1 AA, axe-core automation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive stock options plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6004669004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158160004,"location":{"name":"USA"},"metadata":null,"id":6004669004,"updated_at":"2026-08-27T14:11:03-04:00","requisition_id":"450","title":"Senior Forward Deployed Engineer","company_name":"Caylent","first_published":"2026-06-02T15:51:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent\u0026#39;s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic — Anthropic\u0026#39;s first pure-play delivery partner. Engagements are production-grade: agents, data products, AI-augmented operations, workforce transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Senior FDEs run their own accounts — full relationship, from discovery through close, without anyone above managing the engagement. You scope, architect, build, and close. You are the account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire into two specializations: Technology-Workforce FDEs run solo technical engagements in engineering and IT organizations, owning architecture decisions and LLM-native delivery end-to-end; Operational FDEs lead single-function AI adoption programs across business workforces — persona discovery, role-specific enablement, and workflow automations deployed and owned by you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full client relationship on your account from discovery through close\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make architecture and build decisions appropriate to the client\u0026#39;s environment and constraints; stand behind them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run discovery, architecture reviews, and stakeholder interviews independently; translate ambiguous problems into scoped, deliverable work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify scope creep and manage it — surface risks before they become problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and surface expansion opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transfer capability that lasts: documented, runnable, maintainable software or automations that work after you leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute IP back to the practice after every engagement: patterns, templates, and reusable components\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or technical delivery experience with meaningful time in embedded or client-facing contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven solo account delivery: evidence you\u0026#39;ve owned a client relationship from kickoff through close without supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on depth in one or more of: LLM application development, cloud-native architecture (AWS preferred), backend systems at scale, or enterprise business automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to make independent technical decisions and manage your own delivery quality inside client environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator: technically precise with engineers, clear and confident with VP-level leadership; adjusts depth without losing accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High tolerance for ambiguity; consistently delivers value before all requirements are defined\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building production AI systems: RAG pipelines, agents, fine-tuned models, or LLM-native applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Claude, AWS Bedrock, or equivalent — model parameters, prompt architecture, tool use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a consulting firm, systems integrator, or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications: Solutions Architect Professional, DevOps Engineer Professional, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in management consulting, enterprise SaaS implementation, or a business function you know deeply from the inside\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI enablement programs for non-technical business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Zapier, Power Automate, Airtable, or similar; familiarity with enterprise systems like Salesforce, Workday, ServiceNow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record working cross-functionally — comfortable in Finance and Legal and Operations in the same engagement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who Thrives here\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You carry an account without daily check-ins, read tension in a client org before it surfaces, and bring expansion signals forward without being asked. This role is structured around full account ownership — people who do well here are energized by that autonomy and accountability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The work is at the frontier — agents, AI product builds, enterprise adoption — and you own the outcomes, not just the hours. Autonomy with backing: minimal oversight in the field, a strong technical bench behind you when the problem warrants it. Advancement tied to delivery performance and expansion generation, not tenure.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company issued laptop\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and Vision insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Disability Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term Life Insurance\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Paid Time Off\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$136,000\u0026lt;/span\u0026gt;\u0026amp;nbsp;-\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$216,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6126581004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158160004,"location":{"name":"MEXICO"},"metadata":null,"id":6126581004,"updated_at":"2026-08-27T14:11:06-04:00","requisition_id":"450","title":"Senior Forward Deployed Engineer","company_name":"Caylent","first_published":"2026-07-24T10:52:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent\u0026#39;s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic — Anthropic\u0026#39;s first pure-play delivery partner. Engagements are production-grade: agents, data products, AI-augmented operations, workforce transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Senior FDEs run their own accounts — full relationship, from discovery through close, without anyone above managing the engagement. You scope, architect, build, and close. You are the account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire into two specializations: Technology-Workforce FDEs run solo technical engagements in engineering and IT organizations, owning architecture decisions and LLM-native delivery end-to-end; Operational FDEs lead single-function AI adoption programs across business workforces — persona discovery, role-specific enablement, and workflow automations deployed and owned by you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full client relationship on your account from discovery through close\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make architecture and build decisions appropriate to the client\u0026#39;s environment and constraints; stand behind them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run discovery, architecture reviews, and stakeholder interviews independently; translate ambiguous problems into scoped, deliverable work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify scope creep and manage it — surface risks before they become problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and surface expansion opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transfer capability that lasts: documented, runnable, maintainable software or automations that work after you leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute IP back to the practice after every engagement: patterns, templates, and reusable components\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or technical delivery experience with meaningful time in embedded or client-facing contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven solo account delivery: evidence you\u0026#39;ve owned a client relationship from kickoff through close without supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on depth in one or more of: LLM application development, cloud-native architecture (AWS preferred), backend systems at scale, or enterprise business automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to make independent technical decisions and manage your own delivery quality inside client environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator: technically precise with engineers, clear and confident with VP-level leadership; adjusts depth without losing accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High tolerance for ambiguity; consistently delivers value before all requirements are defined\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building production AI systems: RAG pipelines, agents, fine-tuned models, or LLM-native applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Claude, AWS Bedrock, or equivalent — model parameters, prompt architecture, tool use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a consulting firm, systems integrator, or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications: Solutions Architect Professional, DevOps Engineer Professional, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in management consulting, enterprise SaaS implementation, or a business function you know deeply from the inside\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI enablement programs for non-technical business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Zapier, Power Automate, Airtable, or similar; familiarity with enterprise systems like Salesforce, Workday, ServiceNow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record working cross-functionally — comfortable in Finance and Legal and Operations in the same engagement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who Thrives here\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You carry an account without daily check-ins, read tension in a client org before it surfaces, and bring expansion signals forward without being asked. This role is structured around full account ownership — people who do well here are energized by that autonomy and accountability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The work is at the frontier — agents, AI product builds, enterprise adoption — and you own the outcomes, not just the hours. Autonomy with backing: minimal oversight in the field, a strong technical bench behind you when the problem warrants it. Advancement tied to delivery performance and expansion generation, not tenure.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6004670004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158160004,"location":{"name":"CANADA"},"metadata":null,"id":6004670004,"updated_at":"2026-08-27T14:11:04-04:00","requisition_id":"450","title":"Senior Forward Deployed Engineer","company_name":"Caylent","first_published":"2026-06-02T15:51:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent\u0026#39;s Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic — Anthropic\u0026#39;s first pure-play delivery partner. Engagements are production-grade: agents, data products, AI-augmented operations, workforce transformation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Senior FDEs run their own accounts — full relationship, from discovery through close, without anyone above managing the engagement. You scope, architect, build, and close. You are the account.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We hire into two specializations: Technology-Workforce FDEs run solo technical engagements in engineering and IT organizations, owning architecture decisions and LLM-native delivery end-to-end; Operational FDEs lead single-function AI adoption programs across business workforces — persona discovery, role-specific enablement, and workflow automations deployed and owned by you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full client relationship on your account from discovery through close\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make architecture and build decisions appropriate to the client\u0026#39;s environment and constraints; stand behind them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run discovery, architecture reviews, and stakeholder interviews independently; translate ambiguous problems into scoped, deliverable work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify scope creep and manage it — surface risks before they become problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and surface expansion opportunities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Transfer capability that lasts: documented, runnable, maintainable software or automations that work after you leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute IP back to the practice after every engagement: patterns, templates, and reusable components\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of engineering or technical delivery experience with meaningful time in embedded or client-facing contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven solo account delivery: evidence you\u0026#39;ve owned a client relationship from kickoff through close without supervision\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on depth in one or more of: LLM application development, cloud-native architecture (AWS preferred), backend systems at scale, or enterprise business automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to make independent technical decisions and manage your own delivery quality inside client environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator: technically precise with engineers, clear and confident with VP-level leadership; adjusts depth without losing accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High tolerance for ambiguity; consistently delivers value before all requirements are defined\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building production AI systems: RAG pipelines, agents, fine-tuned models, or LLM-native applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Claude, AWS Bedrock, or equivalent — model parameters, prompt architecture, tool use\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in a consulting firm, systems integrator, or professional services environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SOW-based delivery and scope management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications: Solutions Architect Professional, DevOps Engineer Professional, or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operational Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in management consulting, enterprise SaaS implementation, or a business function you know deeply from the inside\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and running AI enablement programs for non-technical business audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on with Zapier, Power Automate, Airtable, or similar; familiarity with enterprise systems like Salesforce, Workday, ServiceNow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record working cross-functionally — comfortable in Finance and Legal and Operations in the same engagement\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who Thrives here\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You carry an account without daily check-ins, read tension in a client org before it surfaces, and bring expansion signals forward without being asked. This role is structured around full account ownership — people who do well here are energized by that autonomy and accountability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The work is at the frontier — agents, AI product builds, enterprise adoption — and you own the outcomes, not just the hours. Autonomy with backing: minimal oversight in the field, a strong technical bench behind you when the problem warrants it. Advancement tied to delivery performance and expansion generation, not tenure.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long-Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;NOTE: We’re unable to provide visa sponsorship now or at any time in the future.\u0026lt;/em\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is CAD \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026amp;nbsp;-\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$235,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124227004,"name":"Anthropic Consulting and Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6178804004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5209972004,"location":{"name":"Mexico "},"metadata":null,"id":6178804004,"updated_at":"2026-09-02T16:59:01-04:00","requisition_id":"494","title":"Senior HR Business Partner ","company_name":"Caylent","first_published":"2026-09-02T15:53:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Senior HR Business Partner (Sr. HRBP) is a strategic advisor to senior leaders, helping build the organizational capability Caylent needs to grow. This is a high-impact role for someone who enjoys solving real business problems through organization design, leadership, workforce, and talent decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help leaders make clearer decisions on team design, leadership capability, workforce tradeoffs, performance, and how talent is deployed as Caylent’s delivery model evolves. You will combine systems thinking with practical execution—working across the organization while staying close enough to the business to identify issues early and address them at the root.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is essential to how this role operates. Supporting roughly 80% of Caylent requires disciplined prioritization: you will focus your human judgment on the decisions, relationships, and complex situations that require it, and use Claude and other AI tools as daily partners for analysis, preparation, synthesis, workflow design, and follow-through. This is how a small, high-impact HRBP team delivers responsive, high-quality support at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strategic Organizational Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leaders across assigned departments as their strategic HRBP advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide decisions on organizational effectiveness, team design, workforce planning, leadership capability, and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose systemic issues affecting performance, engagement, delivery, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather, analyze, and synthesize people, business, and operational data to surface patterns, generate insights, and influence decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders navigate ambiguity, organizational change, and evolving business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Organizational Health, Talent \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead organizational design, workforce planning, calibration, succession, and strategic talent discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach senior leaders through leadership challenges, organizational complexity, and change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify structural patterns, leadership gaps, and organizational risks early—and help leaders act on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide leaders through complex employee relations and organizational situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with other People teams on enterprise-wide people initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Scaling the HRBP Function\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use Claude and other AI tools daily to accelerate analysis, synthesize information, prepare leaders, and improve decision quality—while applying human judgment to sensitive, complex, or high-stakes matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-enabled HRBP workflows that reduce low-value manual work and protect capacity for organizational decisions, leader partnerships, and complex situations that require human judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders understand the organizational implications of AI adoption and changing ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor HRBPs and other HR peers, and contribute practical standards, frameworks, and operating rhythms that strengthen the function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full professional proficiency in English is required. English is Caylent’s working language and is used for stakeholder communication, documentation, and cross-functional collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive HR experience, including substantial HRBP and organizational consulting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting senior leaders in high-growth or fast-changing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational consulting, coaching, change-management, and employee-relations judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen and the ability to connect people strategy to business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to turn complex people, business, and operational data into clear insights, recommendations, and decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management and ability to influence through credibility, insight, and practical recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated fluency with AI: uses it daily and responsibly to accelerate analysis, synthesize complex information, design workflows, and improve decision support. \u0026lt;br\u0026gt;This is a core requirement of the role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in consulting, cloud, technology, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting globally distributed and matrixed organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable people programs, organizational frameworks, or HRBP capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with different AI tools. Claude Certified Associate - Foundations (CCAO-F) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with a service-delivery model and its implications for workforce and organizational design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives Here\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role will suit someone who can operate strategically without losing sight of execution. \u0026lt;br\u0026gt;You will do well if you:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adapts quickly as the business changes; knows when to use an existing framework, when to build a new approach, and when to bring the right people together to solve an unfamiliar problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;See patterns across the organization and turn them into clear, practical action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust with senior leaders while offering candid, well-reasoned counsel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring structure to ambiguity and stay accountable for business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use systems, AI, and strong operating practices to extend your impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026343004,"name":"Human Resources","child_ids":[],"parent_id":4026320004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6178806004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5209972004,"location":{"name":"Brazil"},"metadata":null,"id":6178806004,"updated_at":"2026-09-02T16:59:49-04:00","requisition_id":"494","title":"Senior HR Business Partner ","company_name":"Caylent","first_published":"2026-09-02T15:53:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Senior HR Business Partner (Sr. HRBP) is a strategic advisor to senior leaders, helping build the organizational capability Caylent needs to grow. This is a high-impact role for someone who enjoys solving real business problems through organization design, leadership, workforce, and talent decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help leaders make clearer decisions on team design, leadership capability, workforce tradeoffs, performance, and how talent is deployed as Caylent’s delivery model evolves. You will combine systems thinking with practical execution—working across the organization while staying close enough to the business to identify issues early and address them at the root.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is essential to how this role operates. Supporting roughly 80% of Caylent requires disciplined prioritization: you will focus your human judgment on the decisions, relationships, and complex situations that require it, and use Claude and other AI tools as daily partners for analysis, preparation, synthesis, workflow design, and follow-through. This is how a small, high-impact HRBP team delivers responsive, high-quality support at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strategic Organizational Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leaders across assigned departments as their strategic HRBP advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide decisions on organizational effectiveness, team design, workforce planning, leadership capability, and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose systemic issues affecting performance, engagement, delivery, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather, analyze, and synthesize people, business, and operational data to surface patterns, generate insights, and influence decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders navigate ambiguity, organizational change, and evolving business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Organizational Health, Talent \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead organizational design, workforce planning, calibration, succession, and strategic talent discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach senior leaders through leadership challenges, organizational complexity, and change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify structural patterns, leadership gaps, and organizational risks early—and help leaders act on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide leaders through complex employee relations and organizational situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with other People teams on enterprise-wide people initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Scaling the HRBP Function\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use Claude and other AI tools daily to accelerate analysis, synthesize information, prepare leaders, and improve decision quality—while applying human judgment to sensitive, complex, or high-stakes matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-enabled HRBP workflows that reduce low-value manual work and protect capacity for organizational decisions, leader partnerships, and complex situations that require human judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders understand the organizational implications of AI adoption and changing ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor HRBPs and other HR peers, and contribute practical standards, frameworks, and operating rhythms that strengthen the function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full professional proficiency in English is required. English is Caylent’s working language and is used for stakeholder communication, documentation, and cross-functional collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive HR experience, including substantial HRBP and organizational consulting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting senior leaders in high-growth or fast-changing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational consulting, coaching, change-management, and employee-relations judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen and the ability to connect people strategy to business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to turn complex people, business, and operational data into clear insights, recommendations, and decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management and ability to influence through credibility, insight, and practical recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated fluency with AI: uses it daily and responsibly to accelerate analysis, synthesize complex information, design workflows, and improve decision support. \u0026lt;br\u0026gt;This is a core requirement of the role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in consulting, cloud, technology, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting globally distributed and matrixed organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable people programs, organizational frameworks, or HRBP capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with different AI tools. Claude Certified Associate - Foundations (CCAO-F) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with a service-delivery model and its implications for workforce and organizational design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives Here\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role will suit someone who can operate strategically without losing sight of execution. \u0026lt;br\u0026gt;You will do well if you:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adapts quickly as the business changes; knows when to use an existing framework, when to build a new approach, and when to bring the right people together to solve an unfamiliar problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;See patterns across the organization and turn them into clear, practical action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust with senior leaders while offering candid, well-reasoned counsel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring structure to ambiguity and stay accountable for business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use systems, AI, and strong operating practices to extend your impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Time Off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026343004,"name":"Human Resources","child_ids":[],"parent_id":4026320004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6178805004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5209972004,"location":{"name":"Argentina"},"metadata":null,"id":6178805004,"updated_at":"2026-09-02T16:59:30-04:00","requisition_id":"494","title":"Senior HR Business Partner ","company_name":"Caylent","first_published":"2026-09-02T15:53:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About This Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Senior HR Business Partner (Sr. HRBP) is a strategic advisor to senior leaders, helping build the organizational capability Caylent needs to grow. This is a high-impact role for someone who enjoys solving real business problems through organization design, leadership, workforce, and talent decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help leaders make clearer decisions on team design, leadership capability, workforce tradeoffs, performance, and how talent is deployed as Caylent’s delivery model evolves. You will combine systems thinking with practical execution—working across the organization while staying close enough to the business to identify issues early and address them at the root.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;AI is essential to how this role operates. Supporting roughly 80% of Caylent requires disciplined prioritization: you will focus your human judgment on the decisions, relationships, and complex situations that require it, and use Claude and other AI tools as daily partners for analysis, preparation, synthesis, workflow design, and follow-through. This is how a small, high-impact HRBP team delivers responsive, high-quality support at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strategic Organizational Partnership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with senior leaders across assigned departments as their strategic HRBP advisor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide decisions on organizational effectiveness, team design, workforce planning, leadership capability, and scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose systemic issues affecting performance, engagement, delivery, and business growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather, analyze, and synthesize people, business, and operational data to surface patterns, generate insights, and influence decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders navigate ambiguity, organizational change, and evolving business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Organizational Health, Talent \u0026amp;amp; Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead organizational design, workforce planning, calibration, succession, and strategic talent discussions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach senior leaders through leadership challenges, organizational complexity, and change\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify structural patterns, leadership gaps, and organizational risks early—and help leaders act on them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide leaders through complex employee relations and organizational situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with other People teams on enterprise-wide people initiatives\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Scaling the HRBP Function\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use Claude and other AI tools daily to accelerate analysis, synthesize information, prepare leaders, and improve decision quality—while applying human judgment to sensitive, complex, or high-stakes matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design AI-enabled HRBP workflows that reduce low-value manual work and protect capacity for organizational decisions, leader partnerships, and complex situations that require human judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help leaders understand the organizational implications of AI adoption and changing ways of working\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor HRBPs and other HR peers, and contribute practical standards, frameworks, and operating rhythms that strengthen the function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Full professional proficiency in English is required. English is Caylent’s working language and is used for stakeholder communication, documentation, and cross-functional collaboration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of progressive HR experience, including substantial HRBP and organizational consulting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting senior leaders in high-growth or fast-changing organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational consulting, coaching, change-management, and employee-relations judgment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Business acumen and the ability to connect people strategy to business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to turn complex people, business, and operational data into clear insights, recommendations, and decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent stakeholder management and ability to influence through credibility, insight, and practical recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated fluency with AI: uses it daily and responsibly to accelerate analysis, synthesize complex information, design workflows, and improve decision support. \u0026lt;br\u0026gt;This is a core requirement of the role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in consulting, cloud, technology, or professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting globally distributed and matrixed organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building scalable people programs, organizational frameworks, or HRBP capability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with different AI tools. Claude Certified Associate - Foundations (CCAO-F) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with a service-delivery model and its implications for workforce and organizational design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who Thrives Here\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This role will suit someone who can operate strategically without losing sight of execution. \u0026lt;br\u0026gt;You will do well if you:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Adapts quickly as the business changes; knows when to use an existing framework, when to build a new approach, and when to bring the right people together to solve an unfamiliar problem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;See patterns across the organization and turn them into clear, practical action\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trust with senior leaders while offering candid, well-reasoned counsel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring structure to ambiguity and stay accountable for business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use systems, AI, and strong operating practices to extend your impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4026343004,"name":"Human Resources","child_ids":[],"parent_id":4026320004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4963906004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135354004,"location":{"name":"BRAZIL"},"metadata":null,"id":4963906004,"updated_at":"2026-05-22T10:38:50-04:00","requisition_id":"36","title":"Senior Machine Learning Engineer - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2023-08-29T10:51:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note: \u0026lt;/strong\u0026gt;This isn’t an active role right now, but we’re building a community of great talent for future opportunities at Caylent. If your background aligns with what we’re looking for, our team may reach out to learn more about you and explore potential future fits.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Caylent, a Senior Machine Learning Engineer works as an integral part of a cross-functional delivery team to design and document machine learning solutions on the AWS cloud for our customers.\u0026amp;nbsp; We are looking for someone that has a strong understanding of the various model types and tools, and can help our customers connect their business goals with the details of feature design, model training and inference.\u0026amp;nbsp; You will develop solutions designed by an architect.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will participate in daily standup meetings with your team and bi-weekly agile ceremonies with the customer.\u0026amp;nbsp; Your manager will have a weekly 1:1 with you to help guide you in your career and make the most of your time at Caylent.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt; Your Assignments\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with a team to deliver machine learning solutions on AWS for customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in and contribute to daily standup meetings\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and implement ML models, MLOps, and analytics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Big data processing and preparation of training data for models\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in building ML models for real world applications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in at least one of these:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;AWS ML Services/SageMaker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ML libraries like Keras, Tensorflow, PyTorch, Scikit-learn\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;MLOps tools such as MLflow, Kubeflow, Airflow\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advanced analytics using time series forecasting and/or inferential statistics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in one or more of these data processing solutions:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Big data processing platforms like Spark, Hadoop, or streaming platforms\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Data processing and cleansing using Python/Pandas, PySpark, Scala, SQL\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong understanding of feature definition, model meta-data, hyperparameter tuning, stochastic gradient descent, deep learning layer types and activation functions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in visualization using SageMaker, ggplot, matplotlib, or seaborn\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with an IaC tool such as CloudFormation, Amazon CDK or Terraform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Excellent written and verbal communication skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4963907004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135354004,"location":{"name":"MEXICO"},"metadata":null,"id":4963907004,"updated_at":"2026-05-22T10:38:50-04:00","requisition_id":"36","title":"Senior Machine Learning Engineer - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2023-08-29T10:53:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note: \u0026lt;/strong\u0026gt;This isn’t an active role right now, but we’re building a community of great talent for future opportunities at Caylent. If your background aligns with what we’re looking for, our team may reach out to learn more about you and explore potential future fits.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Caylent, a Senior Machine Learning Engineer works as an integral part of a cross-functional delivery team to design and document machine learning solutions on the AWS cloud for our customers.\u0026amp;nbsp; We are looking for someone that has a strong understanding of the various model types and tools, and can help our customers connect their business goals with the details of feature design, model training and inference.\u0026amp;nbsp; You will develop solutions designed by an architect.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will participate in daily standup meetings with your team and bi-weekly agile ceremonies with the customer.\u0026amp;nbsp; Your manager will have a weekly 1:1 with you to help guide you in your career and make the most of your time at Caylent.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt; Your Assignments\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with a team to deliver machine learning solutions on AWS for customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in and contribute to daily standup meetings\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and implement ML models, MLOps, and analytics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Big data processing and preparation of training data for models\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in building ML models for real world applications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in at least one of these:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;AWS ML Services/SageMaker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ML libraries like Keras, Tensorflow, PyTorch, Scikit-learn\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;MLOps tools such as MLflow, Kubeflow, Airflow\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advanced analytics using time series forecasting and/or inferential statistics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in one or more of these data processing solutions:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Big data processing platforms like Spark, Hadoop, or streaming platforms\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Data processing and cleansing using Python/Pandas, PySpark, Scala, SQL\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong understanding of feature definition, model meta-data, hyperparameter tuning, stochastic gradient descent, deep learning layer types and activation functions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in visualization using SageMaker, ggplot, matplotlib, or seaborn\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with an IaC tool such as CloudFormation, Amazon CDK or Terraform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Excellent written and verbal communication skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/4963909004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4135354004,"location":{"name":"ARGENTINA"},"metadata":null,"id":4963909004,"updated_at":"2026-05-22T10:38:51-04:00","requisition_id":"36","title":"Senior Machine Learning Engineer - Not an Active Opening, Building Talent Pipeline","company_name":"Caylent","first_published":"2023-08-29T10:54:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Note: \u0026lt;/strong\u0026gt;This isn’t an active role right now, but we’re building a community of great talent for future opportunities at Caylent. If your background aligns with what we’re looking for, our team may reach out to learn more about you and explore potential future fits.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Caylent, a Senior Machine Learning Engineer works as an integral part of a cross-functional delivery team to design and document machine learning solutions on the AWS cloud for our customers.\u0026amp;nbsp; We are looking for someone that has a strong understanding of the various model types and tools, and can help our customers connect their business goals with the details of feature design, model training and inference.\u0026amp;nbsp; You will develop solutions designed by an architect.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You will participate in daily standup meetings with your team and bi-weekly agile ceremonies with the customer.\u0026amp;nbsp; Your manager will have a weekly 1:1 with you to help guide you in your career and make the most of your time at Caylent.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt; Your Assignments\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with a team to deliver machine learning solutions on AWS for customers\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Participate in and contribute to daily standup meetings\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Develop and implement ML models, MLOps, and analytics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Big data processing and preparation of training data for models\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in building ML models for real world applications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in at least one of these:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;AWS ML Services/SageMaker\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ML libraries like Keras, Tensorflow, PyTorch, Scikit-learn\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;MLOps tools such as MLflow, Kubeflow, Airflow\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advanced analytics using time series forecasting and/or inferential statistics\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong experience in one or more of these data processing solutions:\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Big data processing platforms like Spark, Hadoop, or streaming platforms\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Data processing and cleansing using Python/Pandas, PySpark, Scala, SQL\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Strong understanding of feature definition, model meta-data, hyperparameter tuning, stochastic gradient descent, deep learning layer types and activation functions\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience in visualization using SageMaker, ggplot, matplotlib, or seaborn\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Experience with an IaC tool such as CloudFormation, Amazon CDK or Terraform\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Excellent written and verbal communication skills\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034285004,"name":"Cloud Native Applications","child_ids":[],"parent_id":4026321004}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6188657004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213226004,"location":{"name":"MEXICO"},"metadata":null,"id":6188657004,"updated_at":"2026-09-10T16:16:26-04:00","requisition_id":"499","title":"Senior Project Manager","company_name":"Caylent","first_published":"2026-09-10T16:16:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Senior Project Manager to join our growing Customer Engineering team. The right candidate is someone who can lead the planning, implementation, and development of cloud-based contact center solutions for our clients. You will be responsible for guiding cross-functional teams through the full lifecycle of Amazon Connect deployments, ensuring successful implementation and adoption. This role requires both technical depth in AWS services and strong project management capabilities to deliver exceptional customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Project Management \u0026amp;amp; Client Engagement\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end project management for Amazon Connect implementations from initial discovery to successful client handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive project plans with clear milestones, deliverables, and resource allocations aligned with Pronetx\u0026#39;s delivery methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong client relationships as the primary technical point of contact during implementation projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate effective communication among stakeholders, Pronetx technical teams, and client stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular status meetings and provide clear, concise updates to both Pronetx leadership and client teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project scope, schedule, and budget while maintaining Pronetx\u0026#39;s high standards for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and mitigate project risks and dependencies proactively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technical Implementation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the technical implementation of Amazon Connect and integrated AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and configuration of contact flows, queues, and routing strategies based on client requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the integration of Amazon Connect with client CRM systems, knowledge bases, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead implementations of AI/ML-powered features using Amazon Lex, Amazon Polly, and other AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure implementations follow AWS best practices for security, reliability, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate technical solutions against client requirements and performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate testing efforts across functional, performance, and user acceptance testing phases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Solution Development\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Pronetx solutions architects to design custom CX solutions that leverage the full AWS ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the development of custom components, extensions, and integrations for client-specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the implementation of analytics and reporting solutions using Amazon Kinesis, Amazon S3, and Amazon QuickSight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the development of CI/CD pipelines for Amazon Connect solutions deployment and updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions are built with scalability, resilience, and future extensibility in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate knowledge transfer to client teams and Pronetx managed services teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Continuous Improvement \u0026amp;amp; Innovation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop reusable implementation assets, templates, and best practices to enhance Pronetx\u0026#39;s delivery capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document lessons learned and contribute to the organization\u0026#39;s implementation methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with Amazon Connect feature releases and AWS service enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve implementation efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Pronetx\u0026#39;s thought leadership in the Amazon Connect and CX space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in client-facing presentations and demonstrations of Pronetx solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members on Amazon Connect best practices and implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in technical project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with AWS cloud technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with contact center technologies and customer experience solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing complex technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to explain complex technical concepts to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client relationship management capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management certification (PMP, PRINCE2, Scrum Master, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile and Waterfall project management methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Solutions Architect Associate or Professional certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with Amazon Connect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, Kinesis, and CloudFormation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IVR systems, CTI integrations, and telephony technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML technologies such as natural language understanding and speech recognition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of scripting languages (Python, Node.js) and infrastructure as code tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations or customer service experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Expertise\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contact Flow design and implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Queue configuration and routing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IVR design and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent workspace customization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and analytics capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Task creation and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outbound campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact Lens implementation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AWS Services Integration Knowledge\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Amazon Lex for building conversational interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Polly for text-to-speech capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Lambda for serverless compute functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Kinesis for real-time data streaming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon S3 for data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon DynamoDB for NoSQL database requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon QuickSight for analytics and visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Identity and Access Management (IAM) for security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon CloudWatch for monitoring and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS CloudFormation for infrastructure as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon API Gateway for API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Step Functions for workflow orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon EventBridge for event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6192842004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213226004,"location":{"name":"USA"},"metadata":null,"id":6192842004,"updated_at":"2026-09-15T09:22:37-04:00","requisition_id":"499","title":"Senior Project Manager","company_name":"Caylent","first_published":"2026-09-15T09:22:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Senior Project Manager to join our growing Customer Engineering team. The right candidate is someone who can lead the planning, implementation, and development of cloud-based contact center solutions for our clients. You will be responsible for guiding cross-functional teams through the full lifecycle of Amazon Connect deployments, ensuring successful implementation and adoption. This role requires both technical depth in AWS services and strong project management capabilities to deliver exceptional customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Project Management \u0026amp;amp; Client Engagement\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end project management for Amazon Connect implementations from initial discovery to successful client handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive project plans with clear milestones, deliverables, and resource allocations aligned with Pronetx\u0026#39;s delivery methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong client relationships as the primary technical point of contact during implementation projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate effective communication among stakeholders, Pronetx technical teams, and client stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular status meetings and provide clear, concise updates to both Pronetx leadership and client teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project scope, schedule, and budget while maintaining Pronetx\u0026#39;s high standards for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and mitigate project risks and dependencies proactively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technical Implementation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the technical implementation of Amazon Connect and integrated AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and configuration of contact flows, queues, and routing strategies based on client requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the integration of Amazon Connect with client CRM systems, knowledge bases, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead implementations of AI/ML-powered features using Amazon Lex, Amazon Polly, and other AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure implementations follow AWS best practices for security, reliability, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate technical solutions against client requirements and performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate testing efforts across functional, performance, and user acceptance testing phases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Solution Development\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Pronetx solutions architects to design custom CX solutions that leverage the full AWS ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the development of custom components, extensions, and integrations for client-specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the implementation of analytics and reporting solutions using Amazon Kinesis, Amazon S3, and Amazon QuickSight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the development of CI/CD pipelines for Amazon Connect solutions deployment and updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions are built with scalability, resilience, and future extensibility in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate knowledge transfer to client teams and Pronetx managed services teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Continuous Improvement \u0026amp;amp; Innovation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop reusable implementation assets, templates, and best practices to enhance Pronetx\u0026#39;s delivery capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document lessons learned and contribute to the organization\u0026#39;s implementation methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with Amazon Connect feature releases and AWS service enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve implementation efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Pronetx\u0026#39;s thought leadership in the Amazon Connect and CX space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in client-facing presentations and demonstrations of Pronetx solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members on Amazon Connect best practices and implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in technical project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with AWS cloud technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with contact center technologies and customer experience solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing complex technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to explain complex technical concepts to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client relationship management capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management certification (PMP, PRINCE2, Scrum Master, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile and Waterfall project management methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Solutions Architect Associate or Professional certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with Amazon Connect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, Kinesis, and CloudFormation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IVR systems, CTI integrations, and telephony technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML technologies such as natural language understanding and speech recognition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of scripting languages (Python, Node.js) and infrastructure as code tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations or customer service experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Expertise\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contact Flow design and implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Queue configuration and routing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IVR design and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent workspace customization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and analytics capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Task creation and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outbound campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact Lens implementation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AWS Services Integration Knowledge\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Amazon Lex for building conversational interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Polly for text-to-speech capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Lambda for serverless compute functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Kinesis for real-time data streaming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon S3 for data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon DynamoDB for NoSQL database requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon QuickSight for analytics and visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Identity and Access Management (IAM) for security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon CloudWatch for monitoring and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS CloudFormation for infrastructure as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon API Gateway for API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Step Functions for workflow orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon EventBridge for event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment and office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for learning and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$120,000\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$144,000\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6192849004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213226004,"location":{"name":"CANADA"},"metadata":null,"id":6192849004,"updated_at":"2026-09-15T09:27:17-04:00","requisition_id":"499","title":"Senior Project Manager","company_name":"Caylent","first_published":"2026-09-15T09:27:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Senior Project Manager to join our growing Customer Engineering team. The right candidate is someone who can lead the planning, implementation, and development of cloud-based contact center solutions for our clients. You will be responsible for guiding cross-functional teams through the full lifecycle of Amazon Connect deployments, ensuring successful implementation and adoption. This role requires both technical depth in AWS services and strong project management capabilities to deliver exceptional customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Project Management \u0026amp;amp; Client Engagement\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end project management for Amazon Connect implementations from initial discovery to successful client handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive project plans with clear milestones, deliverables, and resource allocations aligned with Pronetx\u0026#39;s delivery methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong client relationships as the primary technical point of contact during implementation projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate effective communication among stakeholders, Pronetx technical teams, and client stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular status meetings and provide clear, concise updates to both Pronetx leadership and client teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project scope, schedule, and budget while maintaining Pronetx\u0026#39;s high standards for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and mitigate project risks and dependencies proactively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technical Implementation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the technical implementation of Amazon Connect and integrated AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and configuration of contact flows, queues, and routing strategies based on client requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the integration of Amazon Connect with client CRM systems, knowledge bases, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead implementations of AI/ML-powered features using Amazon Lex, Amazon Polly, and other AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure implementations follow AWS best practices for security, reliability, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate technical solutions against client requirements and performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate testing efforts across functional, performance, and user acceptance testing phases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Solution Development\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Pronetx solutions architects to design custom CX solutions that leverage the full AWS ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the development of custom components, extensions, and integrations for client-specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the implementation of analytics and reporting solutions using Amazon Kinesis, Amazon S3, and Amazon QuickSight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the development of CI/CD pipelines for Amazon Connect solutions deployment and updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions are built with scalability, resilience, and future extensibility in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate knowledge transfer to client teams and Pronetx managed services teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Continuous Improvement \u0026amp;amp; Innovation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop reusable implementation assets, templates, and best practices to enhance Pronetx\u0026#39;s delivery capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document lessons learned and contribute to the organization\u0026#39;s implementation methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with Amazon Connect feature releases and AWS service enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve implementation efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Pronetx\u0026#39;s thought leadership in the Amazon Connect and CX space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in client-facing presentations and demonstrations of Pronetx solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members on Amazon Connect best practices and implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in technical project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with AWS cloud technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with contact center technologies and customer experience solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing complex technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to explain complex technical concepts to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client relationship management capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management certification (PMP, PRINCE2, Scrum Master, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile and Waterfall project management methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Solutions Architect Associate or Professional certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with Amazon Connect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, Kinesis, and CloudFormation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IVR systems, CTI integrations, and telephony technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML technologies such as natural language understanding and speech recognition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of scripting languages (Python, Node.js) and infrastructure as code tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations or customer service experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Expertise\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contact Flow design and implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Queue configuration and routing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IVR design and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent workspace customization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and analytics capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Task creation and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outbound campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact Lens implementation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AWS Services Integration Knowledge\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Amazon Lex for building conversational interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Polly for text-to-speech capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Lambda for serverless compute functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Kinesis for real-time data streaming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon S3 for data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon DynamoDB for NoSQL database requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon QuickSight for analytics and visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Identity and Access Management (IAM) for security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon CloudWatch for monitoring and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS CloudFormation for infrastructure as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon API Gateway for API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Step Functions for workflow orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon EventBridge for event-driven architecture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equitable Life - Hybrid Plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% Premium Coverage for the employee and dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Long-Term Disability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;4% Pension match (employer contribution)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited Vacations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sick Leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid Holidays\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Parental Leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em data-stringify-type=\u0026quot;italic\u0026quot;\u0026gt;This role may require up to 50% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range\u0026lt;/strong\u0026gt;: The expected base salary range for this position is CAD $\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$131,520\u0026lt;/span\u0026gt; - \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$157,824\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components\u0026lt;/strong\u0026gt;: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6188645004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213226004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6188645004,"updated_at":"2026-09-10T16:16:22-04:00","requisition_id":"499","title":"Senior Project Manager","company_name":"Caylent","first_published":"2026-09-10T16:16:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Senior Project Manager to join our growing Customer Engineering team. The right candidate is someone who can lead the planning, implementation, and development of cloud-based contact center solutions for our clients. You will be responsible for guiding cross-functional teams through the full lifecycle of Amazon Connect deployments, ensuring successful implementation and adoption. This role requires both technical depth in AWS services and strong project management capabilities to deliver exceptional customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Project Management \u0026amp;amp; Client Engagement\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end project management for Amazon Connect implementations from initial discovery to successful client handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive project plans with clear milestones, deliverables, and resource allocations aligned with Pronetx\u0026#39;s delivery methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong client relationships as the primary technical point of contact during implementation projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate effective communication among stakeholders, Pronetx technical teams, and client stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular status meetings and provide clear, concise updates to both Pronetx leadership and client teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project scope, schedule, and budget while maintaining Pronetx\u0026#39;s high standards for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and mitigate project risks and dependencies proactively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technical Implementation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the technical implementation of Amazon Connect and integrated AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and configuration of contact flows, queues, and routing strategies based on client requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the integration of Amazon Connect with client CRM systems, knowledge bases, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead implementations of AI/ML-powered features using Amazon Lex, Amazon Polly, and other AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure implementations follow AWS best practices for security, reliability, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate technical solutions against client requirements and performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate testing efforts across functional, performance, and user acceptance testing phases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Solution Development\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Pronetx solutions architects to design custom CX solutions that leverage the full AWS ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the development of custom components, extensions, and integrations for client-specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the implementation of analytics and reporting solutions using Amazon Kinesis, Amazon S3, and Amazon QuickSight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the development of CI/CD pipelines for Amazon Connect solutions deployment and updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions are built with scalability, resilience, and future extensibility in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate knowledge transfer to client teams and Pronetx managed services teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Continuous Improvement \u0026amp;amp; Innovation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop reusable implementation assets, templates, and best practices to enhance Pronetx\u0026#39;s delivery capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document lessons learned and contribute to the organization\u0026#39;s implementation methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with Amazon Connect feature releases and AWS service enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve implementation efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Pronetx\u0026#39;s thought leadership in the Amazon Connect and CX space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in client-facing presentations and demonstrations of Pronetx solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members on Amazon Connect best practices and implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in technical project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with AWS cloud technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with contact center technologies and customer experience solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing complex technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to explain complex technical concepts to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client relationship management capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management certification (PMP, PRINCE2, Scrum Master, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile and Waterfall project management methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Solutions Architect Associate or Professional certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with Amazon Connect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, Kinesis, and CloudFormation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IVR systems, CTI integrations, and telephony technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML technologies such as natural language understanding and speech recognition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of scripting languages (Python, Node.js) and infrastructure as code tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations or customer service experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Expertise\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contact Flow design and implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Queue configuration and routing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IVR design and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent workspace customization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and analytics capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Task creation and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outbound campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact Lens implementation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AWS Services Integration Knowledge\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Amazon Lex for building conversational interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Polly for text-to-speech capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Lambda for serverless compute functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Kinesis for real-time data streaming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon S3 for data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon DynamoDB for NoSQL database requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon QuickSight for analytics and visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Identity and Access Management (IAM) for security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon CloudWatch for monitoring and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS CloudFormation for infrastructure as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon API Gateway for API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Step Functions for workflow orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon EventBridge for event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay in USD\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6188654004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5213226004,"location":{"name":"BRAZIL"},"metadata":null,"id":6188654004,"updated_at":"2026-09-10T16:16:24-04:00","requisition_id":"499","title":"Senior Project Manager","company_name":"Caylent","first_published":"2026-09-10T16:16:24-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a talented Senior Project Manager to join our growing Customer Engineering team. The right candidate is someone who can lead the planning, implementation, and development of cloud-based contact center solutions for our clients. You will be responsible for guiding cross-functional teams through the full lifecycle of Amazon Connect deployments, ensuring successful implementation and adoption. This role requires both technical depth in AWS services and strong project management capabilities to deliver exceptional customer experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Project Management \u0026amp;amp; Client Engagement\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead end-to-end project management for Amazon Connect implementations from initial discovery to successful client handoff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop comprehensive project plans with clear milestones, deliverables, and resource allocations aligned with Pronetx\u0026#39;s delivery methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong client relationships as the primary technical point of contact during implementation projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate effective communication among stakeholders, Pronetx technical teams, and client stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct regular status meetings and provide clear, concise updates to both Pronetx leadership and client teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage project scope, schedule, and budget while maintaining Pronetx\u0026#39;s high standards for quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, assess, and mitigate project risks and dependencies proactively\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Technical Implementation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the technical implementation of Amazon Connect and integrated AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the design and configuration of contact flows, queues, and routing strategies based on client requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate the integration of Amazon Connect with client CRM systems, knowledge bases, and other enterprise applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead implementations of AI/ML-powered features using Amazon Lex, Amazon Polly, and other AWS services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure implementations follow AWS best practices for security, reliability, and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate technical solutions against client requirements and performance expectations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate testing efforts across functional, performance, and user acceptance testing phases\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Solution Development\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Pronetx solutions architects to design custom CX solutions that leverage the full AWS ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage the development of custom components, extensions, and integrations for client-specific needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the implementation of analytics and reporting solutions using Amazon Kinesis, Amazon S3, and Amazon QuickSight\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide the development of CI/CD pipelines for Amazon Connect solutions deployment and updates\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure solutions are built with scalability, resilience, and future extensibility in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate knowledge transfer to client teams and Pronetx managed services teams\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;Continuous Improvement \u0026amp;amp; Innovation\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop reusable implementation assets, templates, and best practices to enhance Pronetx\u0026#39;s delivery capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document lessons learned and contribute to the organization\u0026#39;s implementation methodology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with Amazon Connect feature releases and AWS service enhancements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve implementation efficiency and quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to Pronetx\u0026#39;s thought leadership in the Amazon Connect and CX space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in client-facing presentations and demonstrations of Pronetx solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior team members on Amazon Connect best practices and implementation approaches\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in technical project management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience with AWS cloud technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with contact center technologies and customer experience solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience managing complex technical implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to explain complex technical concepts to diverse audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong client relationship management capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management certification (PMP, PRINCE2, Scrum Master, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Agile and Waterfall project management methodologies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AWS Certified Solutions Architect Associate or Professional certification\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing or working with Amazon Connect\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep knowledge of AWS services including Lambda, API Gateway, DynamoDB, S3, Kinesis, and CloudFormation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with IVR systems, CTI integrations, and telephony technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI/ML technologies such as natural language understanding and speech recognition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of scripting languages (Python, Node.js) and infrastructure as code tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations or customer service experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Knowledge Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Amazon Connect Expertise\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contact Flow design and implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Queue configuration and routing strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;IVR design and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent workspace customization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting and analytics capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Task creation and management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outbound campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact Lens implementation and analysis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;AWS Services Integration Knowledge\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Amazon Lex for building conversational interfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Polly for text-to-speech capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Lambda for serverless compute functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon Kinesis for real-time data streaming\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon S3 for data storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon DynamoDB for NoSQL database requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon QuickSight for analytics and visualization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Identity and Access Management (IAM) for security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon CloudWatch for monitoring and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS CloudFormation for infrastructure as code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon API Gateway for API management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS Step Functions for workflow orchestration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Amazon EventBridge for event-driven architectures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Benefits\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This role may require up to 25% travel, depending on business needs.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6138112004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5197254004,"location":{"name":"USA"},"metadata":null,"id":6138112004,"updated_at":"2026-08-10T10:19:23-04:00","requisition_id":"481","title":"Senior QA Engineer","company_name":"Caylent","first_published":"2026-08-10T10:19:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a Senior QA/Test Engineer specializing in Amazon Connect and contact center technology, responsible for designing and executing comprehensive test strategies across contact flows, routing, IVR/self-service, and AI-driven conversational agents. They validate legacy-to-Connect migrations, build and maintain manual and automated test suites (Playwright, Cypress, Selenium) spanning UI, API, and serverless backend components, and ensure production readiness through cutover validation, monitoring verification, and incident triage. Beyond hands-on testing, they partner with engineers to shift quality left, run UAT sessions with customer stakeholders, and contribute reusable test assets and mentorship to strengthen Caylent\u0026#39;s contact center QA practice.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Test Strategy \u0026amp;amp; Contact Center Quality\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and execute test strategies for Amazon Connect implementations covering contact flows, routing logic, IVR/self-service, Cases/Tasks workflows, and Contact Lens configurations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build test plans that validate AI agent behavior: intent recognition accuracy, escalation paths, barge-in/fallback handling, hallucination guardrails, and multilingual/SSML voice interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate legacy-to-Connect migrations (i.e. Avaya, Genesys, Connect, NICE) through parallel-run testing, flow conversion verification, and data migration validation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track quality metrics (defect density, test coverage, escape rate) and report on release readiness to delivery leads and customer stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Manual, Automated \u0026amp;amp; Full-Stack Testing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain manual and automated test suites: Playwright E2E and API tests, Cypress, Selenium, integration tests against live Amazon Connect instances, and end-to-end tests of Amazon connect call flows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Test custom Agent Workspace experiences (Amazon Connect, Agent Assist)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate serverless, event-driven backends (Lambda, EventBridge, Step Functions, SQS/SNS, DynamoDB, Kinesis) with integration and contract tests\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Production Readiness \u0026amp;amp; Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Execute phased rollout and cutover validation for live contact centers, where testing gaps translate directly into missed calls and customer impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify monitoring and alerting coverage (CloudWatch metrics, alarms, dashboards) across voice, chat, tasks, queues, agents, Lambda, and AI agents prior to go-live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in production incident triage, reproducing defects and validating fixes across the contact center stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform security and compliance validation: least-privilege IAM checks, DevSecOps scan review, and encryption standard verification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Collaboration \u0026amp;amp; Practice Contribution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers during development to shift testing left: pairing on test design, reviewing acceptance criteria, and flagging risk areas early\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run UAT sessions with customer stakeholders, triage findings, and drive defects to resolution ahead of production cutovers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute reusable test assets (automated suites, test data sets, QA checklists) back to the CXE practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor junior QA engineers on contact center testing patterns and Caylent\u0026#39;s quality standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of QA/test engineering experience, including 1+ years testing contact center, CCaaS, or IVR/voice platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Amazon Connect or a comparable CCaaS platform: contact flows, routing, Cases/Tasks, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with automated testing frameworks (Playwright E2E and API tests, Cypress, Selenium) for unit, integration, and E2E testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience testing serverless/event-driven AWS architectures (Lambda, API Gateway, DynamoDB, Step Functions)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of conversational AI / voice testing considerations: intent accuracy, latency, fallback behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong defect documentation and triage skills; comfortable running UAT sessions with business and technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CI/CD pipelines (GitHub Actions) and integrating automated tests into deployment workflow\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contact center migration testing experience (i.e. Avaya, Genesys, Connect, NICE)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI observability/trace validation (agent spans, token/cost attribution) or accessibility engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS certifications (Solutions Architect, Developer, or ML/Connect-relevant Specialty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contact center operations fluency: Quality management, outbound compliance, and CX KPIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consulting or client-delivery background\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Medical insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k plan with company match up to 4% and immediate vesting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Company-issued laptop\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Dental and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Term disability and life insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible Spending Account\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment and office stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for learning and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited paid time off\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10 paid holidays\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Base Salary Range:\u0026lt;/strong\u0026gt; The expected base salary range for this position is USD \u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026amp;nbsp;-\u0026amp;nbsp;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:170000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;$119\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot;\u0026gt;,000\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;span data-sheets-root=\u0026quot;1\u0026quot; data-sheets-value=\u0026quot;{\u0026amp;quot;1\u0026amp;quot;:3,\u0026amp;quot;3\u0026amp;quot;:185000}\u0026quot; data-sheets-userformat=\u0026quot;{\u0026amp;quot;2\u0026amp;quot;:64,\u0026amp;quot;9\u0026amp;quot;:1}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;per year, commensurate with experience and qualifications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Additional Compensation Components:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6127591004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5192260004,"location":{"name":"ARGENTINA"},"metadata":null,"id":6127591004,"updated_at":"2026-08-13T09:34:59-04:00","requisition_id":"474","title":"Web Automation Test Engineer","company_name":"Caylent","first_published":"2026-07-27T11:00:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a skilled Web Automation Test Engineer to join our growing Quality Assurance and Testing\u0026amp;nbsp;practice. The right candidate is someone who has hands-on expertise building scalable test automation\u0026amp;nbsp;frameworks, with a strong emphasis on reliability, maintainability, and rapid feedback for CI/CD pipelines. Your\u0026amp;nbsp;mission will be to design, develop, and maintain robust web automation frameworks for API and functional testing,\u0026amp;nbsp;enabling our teams to deliver high-quality cloud-native solutions. You\u0026#39;ll work with modern tools like Playwright\u0026amp;nbsp;and collaborate closely with developers and QA teams to drive automation best practices across our projects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and maintain a scalable web automation framework for API and UI/functional testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop test strategies, test plans, and automation suites using Playwright (Python/TypeScript) for web\u0026amp;nbsp;applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reusable, modular page objects and components to maximize test reuse and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement API testing strategies (REST/GraphQL) integrated with UI tests where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, maintainable automated tests with robust assertions and meaningful reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate tests with CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure test data management, environment handling, and test environment provisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement parallel test execution, flaky test handling, retry strategies, and test isolation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor test results, analyze failures, and provide timely root-cause analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with developers, QA, and product teams to ensure quality goals are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document framework usage, coding standards, and create comprehensive onboarding guides\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with automation tooling trends and propose improvements to testing infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on experience in web automation testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency with Playwright (Python/TypeScript) for end-to-end web testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building automation frameworks from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Python/TypeScript with good knowledge of software design patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API testing (REST/GraphQL) and integrating API tests with UI tests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test frameworks (pytest, unittest)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of CI/CD integration and test reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with version control (Git) and collaborative workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging, troubleshooting, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Xray Test Management for Jira for integrating test plans/results with Jira\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Behavior-Driven Development (BDD) experience and tooling (e.g., Gherkin, Cucumber, Behave)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of performance testing fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Docker and containerized test environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud-based test environments and device/browser farms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with test data management and data-driven testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to Agile/Scrum development processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Pay in USD\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% remote work\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generous holidays and flexible PTO\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Competitive phantom equity\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Paid for exams and certifications\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Peer bonus awards\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;State of the art laptop and tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Individual professional development plan\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Annual stipend for Learning and Development\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Important:\u0026lt;/strong\u0026gt; This role requires full-time availability during UK business hours. Please apply only if you can consistently work this schedule.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6127590004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5192260004,"location":{"name":"BRAZIL"},"metadata":null,"id":6127590004,"updated_at":"2026-08-13T09:34:31-04:00","requisition_id":"474","title":"Web Automation Test Engineer","company_name":"Caylent","first_published":"2026-07-27T11:00:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a skilled Web Automation Test Engineer to join our growing Quality Assurance and Testing\u0026amp;nbsp;practice. The right candidate is someone who has hands-on expertise building scalable test automation\u0026amp;nbsp;frameworks, with a strong emphasis on reliability, maintainability, and rapid feedback for CI/CD pipelines. Your\u0026amp;nbsp;mission will be to design, develop, and maintain robust web automation frameworks for API and functional testing,\u0026amp;nbsp;enabling our teams to deliver high-quality cloud-native solutions. You\u0026#39;ll work with modern tools like Playwright\u0026amp;nbsp;and collaborate closely with developers and QA teams to drive automation best practices across our projects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and maintain a scalable web automation framework for API and UI/functional testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop test strategies, test plans, and automation suites using Playwright (Python/TypeScript) for web\u0026amp;nbsp;applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reusable, modular page objects and components to maximize test reuse and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement API testing strategies (REST/GraphQL) integrated with UI tests where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, maintainable automated tests with robust assertions and meaningful reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate tests with CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure test data management, environment handling, and test environment provisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement parallel test execution, flaky test handling, retry strategies, and test isolation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor test results, analyze failures, and provide timely root-cause analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with developers, QA, and product teams to ensure quality goals are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document framework usage, coding standards, and create comprehensive onboarding guides\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with automation tooling trends and propose improvements to testing infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on experience in web automation testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency with Playwright (Python/TypeScript) for end-to-end web testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building automation frameworks from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Python/TypeScript with good knowledge of software design patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API testing (REST/GraphQL) and integrating API tests with UI tests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test frameworks (pytest, unittest)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of CI/CD integration and test reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with version control (Git) and collaborative workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging, troubleshooting, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Xray Test Management for Jira for integrating test plans/results with Jira\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Behavior-Driven Development (BDD) experience and tooling (e.g., Gherkin, Cucumber, Behave)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of performance testing fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Docker and containerized test environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud-based test environments and device/browser farms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with test data management and data-driven testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to Agile/Scrum development processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Important:\u0026lt;/strong\u0026gt; This role requires full-time availability during UK business hours. Please apply only if you can consistently work this schedule.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/caylent/jobs/6127592004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5192260004,"location":{"name":"MEXICO"},"metadata":null,"id":6127592004,"updated_at":"2026-08-13T09:35:21-04:00","requisition_id":"474","title":"Web Automation Test Engineer","company_name":"Caylent","first_published":"2026-07-27T11:00:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mission\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a skilled Web Automation Test Engineer to join our growing Quality Assurance and Testing\u0026amp;nbsp;practice. The right candidate is someone who has hands-on expertise building scalable test automation\u0026amp;nbsp;frameworks, with a strong emphasis on reliability, maintainability, and rapid feedback for CI/CD pipelines. Your\u0026amp;nbsp;mission will be to design, develop, and maintain robust web automation frameworks for API and functional testing,\u0026amp;nbsp;enabling our teams to deliver high-quality cloud-native solutions. You\u0026#39;ll work with modern tools like Playwright\u0026amp;nbsp;and collaborate closely with developers and QA teams to drive automation best practices across our projects.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Assignment\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and maintain a scalable web automation framework for API and UI/functional testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop test strategies, test plans, and automation suites using Playwright (Python/TypeScript) for web\u0026amp;nbsp;applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reusable, modular page objects and components to maximize test reuse and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement API testing strategies (REST/GraphQL) integrated with UI tests where appropriate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clear, maintainable automated tests with robust assertions and meaningful reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate tests with CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Configure test data management, environment handling, and test environment provisioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement parallel test execution, flaky test handling, retry strategies, and test isolation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor test results, analyze failures, and provide timely root-cause analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with developers, QA, and product teams to ensure quality goals are met\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document framework usage, coding standards, and create comprehensive onboarding guides\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with automation tooling trends and propose improvements to testing infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Your Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of hands-on experience in web automation testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency with Playwright (Python/TypeScript) for end-to-end web testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience building automation frameworks from the ground up\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Python/TypeScript with good knowledge of software design patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with API testing (REST/GraphQL) and integrating API tests with UI tests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with test frameworks (pytest, unittest)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of CI/CD integration and test reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with version control (Git) and collaborative workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong debugging, troubleshooting, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Xray Test Management for Jira for integrating test plans/results with Jira\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Behavior-Driven Development (BDD) experience and tooling (e.g., Gherkin, Cucumber, Behave)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of performance testing fundamentals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Docker and containerized test environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud-based test environments and device/browser farms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with test data management and data-driven testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to Agile/Scrum development processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% remote work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical Insurance for you and eligible dependents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generous holidays and flexible PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive phantom equity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid for exams and certifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Peer bonus awards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;State of the art laptop and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equipment \u0026amp;amp; Office Stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Individual professional development plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual stipend for Learning and Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with an amazing worldwide team and in an incredible corporate culture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Important:\u0026lt;/strong\u0026gt; This role requires full-time availability during UK business hours. Please apply only if you can consistently work this schedule.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;layout-styles__content--2Kv6p\u0026quot; data-ui=\u0026quot;careers-page-content\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.\u0026lt;br\u0026gt;These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.\u0026lt;br\u0026gt;If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.\u0026lt;br\u0026gt;If you have any questions, please contact talent@caylent.com\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\nWe are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4146188004,"name":"Customer Experience Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":4012727004,"name":"Remote","location":null,"child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":80}}