{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4236899009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4138430009,"location":{"name":"Remote"},"metadata":null,"id":4236899009,"updated_at":"2026-05-20T11:07:39-04:00","requisition_id":"100","title":"Clinical Trainer (EEG)","company_name":"Cadwell","first_published":"2026-05-15T14:45:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The EEG Clinical Educator serves as one of Cadwell’s clinical experts for the EEG product portfolio, leading customer education, training, and clinical configuration throughout implementation and beyond. This role designs and delivers high-quality learning experiences, supports product adoption, and provides consultative insight to customers and internal teams. Leveraging extensive EEG and EMU expertise, the EEG Trainer ensures successful go-lives, fosters long-term customer relationships, and contributes clinical perspective to product development and process improvements. Customer Satisfaction scores, ‘Front-Line’ call volumes, and sustainable fiscal metrics are key success indicators in this role.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as one of Cadwell\u0026#39;s clinical resources for the EEG product portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to work with and train on those releases.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Cadwell’s Manager of Education and Training\u0026amp;nbsp; and EMU Clinical Education Specialist to develop strategies that constantly improve customer ‘go-live’ experiences, and the Education and Training Team\u0026#39;s efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with the design and delivery of a comprehensive educational portfolio for the EEG product portfolio, ensuring consistent, high-quality training, learning experiences, and ongoing engagement for all customers. (To include, but not limited to, webinars, workshops, certifications, and self-paced learning modules.) May be asked to assist with content development for other modalities as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Work within the Education and Training Team to deliver all clinical configuration and training elements in each assigned customer’s ‘go-live’ or re-training plan. Typical requirements are:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Implementation Team colleagues to ensure appropriate clinical configuration and training expectations are established during the sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verify that all clinical configuration, training deliverables, and timelines are documented in a detailed Scope of Work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Customer Implementation Team colleagues to create an Implementation Plan fulfilling all clinical configuration and training requirements for each ‘go-live’ or re-training course.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fulfill all clinical configuration and training deliverables in each ‘go-live’ plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and escalate any clinical configuration or training issues to the Manager of Education and Training, as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preclude subsequent escalations by recommending appropriate updates to Implementation Team Procedures, Product Installation instructions, or training materials.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Serves as a point of contact for internal Cadwell teams seeking clinical expertise and user insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to software enhancements and product design by leveraging clinical expertise and translating customer feedback into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support product evaluations at prospective enterprise customer sites by providing on-site clinical expertise, workflow guidance, and end-user support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide post-implementation support and troubleshooting to assigned customers as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with the development and delivery of educational content, providing training and support for internal Cadwell team members as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use the Education and Training Team’s Key Performance Indicators (KPI’s) to reappraise personal performance constantly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate any issues of concern to the Manager of Education and Training in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other duties as assigned to support team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of clinical EEG experience with at least 2 of those years in a Level III or Level IV EMU required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;R. EEG. T certification is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate’s degree in neurodiagnostics, training, or a related technical field is preferred; equivalent experience will be considered.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Advanced-level knowledge in EEG, LTM, and EMU clinical workflows required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced-level knowledge in at least one EEG product line (either Cadwell or competitor) required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills, including formal presentation skills, before small groups, to clearly communicate technical information required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Computer proficiency is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Windows operating system in a networked environment is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to accurately assess customer needs and provide consultative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to cultivate and sustain long-term customer relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplary listening, communication, and collaboration skills, with an established ability to work cross-functionally.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and efficiency.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in educational program design and delivery, clinical configuration requirements, troubleshooting, root-cause identification, and corrective and preventive process improvement.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to “roll up sleeves” and assist in areas outside of core responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements / Working Conditions:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 80% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Residence near a major metropolitan area with an international airport.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and transport equipment up to 50 pounds. Frequent standing, walking, bending, and use of hand tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and ability to obtain required travel documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position requires on-site visitation at medical facilities. As such, the candidate must be able to meet credentialing company and medical facility requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work outside of regular business hours may be required to meet business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every\u0026amp;nbsp;person to participate in all aspects of employment without regard to race, religion, color, national\u0026amp;nbsp;origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment\u0026amp;nbsp;and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$90,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035712009,"name":"Implementation","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4210141009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4123258009,"location":{"name":"Remote, USA"},"metadata":null,"id":4210141009,"updated_at":"2026-04-15T15:20:20-04:00","requisition_id":"92","title":"Content Marketing Specialist","company_name":"Cadwell","first_published":"2026-04-15T11:32:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Cadwell is seeking a Content Marketing Specialist to serve as the lead marketer and strategic voice\u0026amp;nbsp;of our neurodiagnostic, neuromonitoring, and sleep diagnostic product lines. This role is designed\u0026amp;nbsp;for a marketing strategist passionate about working collaboratively with cross-functional teams to\u0026amp;nbsp;identify and execute opportunities that connect our community with high-value content. As our\u0026amp;nbsp;lead product storyteller, you will bridge the gap between complex technical specifications and\u0026amp;nbsp;clinical benefits, ensuring every asset reinforces Cadwell’s brand promises while driving\u0026amp;nbsp;measurable engagement across our direct sales and international distributor channels.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute a comprehensive editorial calendar that aligns content outputs with\u0026amp;nbsp;product launch cycles and quarterly business objectives, measured by the consistency and\u0026amp;nbsp;completeness of planned content outputs relative to agreed-upon timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create, edit, and manage high-impact content, including digital ad campaigns, white\u0026amp;nbsp;papers, case studies, brochures, and catalogs for web, social media, and email, measured\u0026amp;nbsp;by stakeholder satisfaction, adherence to brand voice, and minimal revision cycles through\u0026amp;nbsp;internal review.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead content strategy for the company website (WordPress), ensuring site is optimized for both search engines and AI-driven answer engines (SEO/AEO), measured by directional improvement in audience engagement and content discoverability over defined review periods.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with product management to develop tools that empower our global sales\u0026amp;nbsp;force to address clinical objections and community value across product and services lines,\u0026amp;nbsp;measured by utilization rates and qualitative feedback from the direct sales team and\u0026amp;nbsp;international distributors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and enforce the content and editorial style guide to ensure messaging\u0026amp;nbsp;consistency across all public-facing touchpoints, from social media posts to large-scale\u0026amp;nbsp;trade show graphics, measured by cross-functional stakeholder feedback and periodic\u0026amp;nbsp;brand consistency audits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize project management and other marketing tech tools to manage publication schedules, agency relationships, and cross-departmental collaborations, measured by stakeholder feedback and the ability to manage competing priorities without disruption to output quality or deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use GA4 and Salesforce data to measure campaign effectiveness, reporting on content utilization and ROI to inform future iterations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with AI-assisted content tools (such as ChatGPT, Claude, or Jasper) to accelerate content production, with a demonstrated understanding of how to apply human editorial judgment and regulatory review protocols to AI-generated output.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as requested, directed, or assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in marketing, communications, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in content or product marketing, preferably within the B2B medical\u0026amp;nbsp;device or healthcare technology sector\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong digital portfolio showcasing examples of marketing content and campaign\u0026amp;nbsp;development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to distill complex concepts in neurodiagnostics, neuromonitoring, and sleep diagnostics into evidence-based, persuasive copy for digital and print.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage Salesforce Account Engagement/Pardot to execute high-conversion, segmented email campaigns and automations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Google Analytics (GA4) and website tracking protocols, including the implementation of UTM parameters to monitor asset performance and provide actionable insights across platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency in creating and managing visual/writer content for LinkedIn, Meta, and X, spanning organic community engagement and paid social ad campaigns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of the regulatory environment surrounding medical device promotion (FDA, HIPAA, GDPR), to ensure all content is evidence-based and compliant.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator), and WordPress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in segmenting lead and customer databases to deliver personalized, high-conversion emails tailored to clinical personas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated passion for learning and mastering new marketing tools as the landscape evolves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10-20% travel to tradeshows, commercial events, and customer sites.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements / Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive use of computer\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work outside normal business hours may be required to meet business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$92,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$108,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005035009,"name":"Sales and Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4187117009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4108513009,"location":{"name":"United States"},"metadata":null,"id":4187117009,"updated_at":"2026-05-18T12:31:49-04:00","requisition_id":"80","title":"Electrodiagnostic (EDX) and Ultrasound Clinical Sales Manager","company_name":"Cadwell","first_published":"2026-03-19T17:07:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Electrodiagnostic (EDX) and Ultrasound Clinical Sales Manager is responsible for supporting the sales, education, and transition of customers onto Cadwell’s EDX and Ultrasound solutions. The EDX/US CSM also plays a key role in the hiring, training, and ongoing learning support of the Diagnostics field sales team. Working with the National Sales Director, the EDX/US CSM will help define and drive business planning and sales strategy focusing on EDX products, indications, competitive landscape, and product changes. Works with cross functional teams to create support materials and resources for sales team efforts. This customer-facing role is an integral part of a national sales team, supporting and traveling throughout the USA, and requires residence in a major metropolitan area with a major airport.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities: \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Become Cadwell\u0026#39;s clinical user expert for the EDX/Ultrasound product portfolio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meet or exceed quarterly and annual sales goals for EDX/Ultrasound products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate as an EDX/Ultrasound clinical expert in a coordinated, team-selling approach along with other members of the Cadwell sales team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver high-level presentations on Cadwell’s current and future EDX/Ultrasound portfolio to Key Opinion Leaders (KOL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize administrative tools (CRM) for opportunity management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop relationships with KOLs, convert competitive accounts to Cadwell EDX/Ultrasound, and gain the support of KOL-level users to help promote Cadwell products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in EDX/Ultrasound product related trade shows, exhibitions, conventions, and courses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct field visits (e.g., ride-alongs) with Diagnostic sales team members to provide hands-on coaching, feedback, and performance assessments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systematically analyze market trends, competitor strategies, and customer feedback to refine sales tactics and provide actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing support and education on industry changes, competition, and billing \u0026amp;amp; coding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Function as a liaison between customers and support staff in resolving problems and concerns and in maintaining continuing customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works with the National Sales Director to fill open Diagnostics sales positions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Works with the National Sales Director to create and facilitate onboarding plans and training curriculum\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually build internal and external training material database for EDX/Ultrasound products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with customer in-service trainings\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide EDX/Ultrasound product training for internal teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide upstream marketing intelligence to the Director of Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the marketing team to develop relevant downstream marketing initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as requested, directed, or assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or equivalent in business, marketing, or a medical/scientific discipline required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years clinical experience in EDX/Ultrasound required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;R. NCS. T. and/or CNCT certification required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level knowledge in Cadwell EDX/Ultrasound products required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong written and oral communication skills required, including understanding, explaining, presenting and documenting complex technical processes and issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Computer proficiency is essential, with working knowledge of Windows operating systems in a networked environment, and a keen grasp of IT-related networking needs, challenges, and requisite solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Computer skills: MS Office and Google applications, query tools, and database systems and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately assess customer needs and provide consultative solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands how and can build long-term relationships with the customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with customers and co-workers with a professional and solutions-oriented approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in problem analysis and resolution to accurately assess customer needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to perform at all levels and assist in areas outside of core responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements / Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Positions working with Cadwell equipment may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of computer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 80% travel required; must be able to obtain necessary travel documents; Valid driver’s license and active vehicle insurance policy required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work hours outside normal business hours may be required to meet business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;row\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;container\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;gnewtonCareerBody\u0026quot; class=\u0026quot;gnewtonCareerBodyClass\u0026quot;\u0026gt;\n\u0026lt;div id=\u0026quot;highlight\u0026quot;\u0026gt;\n\u0026lt;table id=\u0026quot;gnewtonJobDescription\u0026quot;\u0026gt;\n\u0026lt;tbody\u0026gt;\n\u0026lt;tr\u0026gt;\n\u0026lt;td id=\u0026quot;gnewtonJobDescriptionText\u0026quot;\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/td\u0026gt;\n\u0026lt;/tr\u0026gt;\n\u0026lt;/tbody\u0026gt;\n\u0026lt;/table\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Total Earning Potential: Base Salary + Bonus at Plan = $115,000 - $130,000 OTE\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$95,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$110,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005035009,"name":"Sales and Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4192438009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4113279009,"location":{"name":"Boston, MA"},"metadata":null,"id":4192438009,"updated_at":"2026-04-13T16:40:34-04:00","requisition_id":"82","title":"Field Implementation Specialist","company_name":"Cadwell","first_published":"2026-03-30T10:14:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their assigned customer product deployments, primarily within the assigned geographical territory. This role works within Cadwell’s Technical Installation team to ensure that all Cadwell-supplied products (both software and hardware) are unpacked, assembled, interconnected, deployed, preconfigured, tested, and ready for use. Additionally, this role is responsible for training customers on the use of installed hardware and software. Customer satisfaction scores, post–go-live call volumes, and sustainable fiscal metrics are key success indicators for this role.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to\u0026lt;br\u0026gt;work with those releases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Cadwell’s Manager, Technical Implementation to develop strategies that constantly\u0026amp;nbsp;improve customer ‘go-live’ experiences, and Installation Team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Technical Installation Team’s Key Performance Indicators (KPI’s) to constantly reappraise\u0026amp;nbsp;personal performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work within the Technical Installation Team to deliver all Technical Installation elements in each\u0026amp;nbsp;assigned product deployment. Typical requirements being to:\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Work with Customer Implementation Team colleagues to ensure appropriate Technical\u0026amp;nbsp;Installation expectations established during the sales process.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Verify that all appropriate Technical Installation deliverables, and timelines, are\u0026amp;nbsp;documented in a detailed Scope of Work to be signed by both parties prior to the point-of-sale and upon successful fulfillment.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Coordinate with Customer Implementation Team colleagues to create an Implementation\u0026amp;nbsp;Plan fulfilling all Technical Installation requirements for each ‘go-live’.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Fulfill all Technical Installation deliverables in each ‘go-live’ plan including onsite\u0026amp;nbsp;installation.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Currently, provides customer training when an Implementation does not include a\u0026amp;nbsp;dedicated training resource.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Document and escalate any technical installation issues to the Manager, Implementation\u0026amp;nbsp;Planning, as necessary.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Preclude subsequent escalations by recommending appropriate updates to Implementation\u0026amp;nbsp;Team Procedures and Product Installation instructions.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist with the specification of Technical Installation requirements for product enhancements and\u0026amp;nbsp;new product designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate any issues of concern to Manager, Technical Installation in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in all Technical Implementation Team Meetings, collaborating with colleagues to\u0026amp;nbsp;maximize team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide assistance with clinical configuration and training when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as assigned.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary listening, communication and collaboration skills, with an established ability to work\u0026amp;nbsp;cross-functionally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and\u0026amp;nbsp;efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in technical installations, troubleshooting, root-cause identification, corrective and\u0026amp;nbsp;preventive process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Combination of 4+ years of related experience and education in IT or biomedical engineering\u0026amp;nbsp;and/or clinical neurodiagnostic disciplines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approximately 3+ years of experience working with teams in a regulated environment (ISO, FDA,\u0026amp;nbsp;MDR, etc.) is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with medical devices, healthcare technology, or complex equipment installations is\u0026amp;nbsp;preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clinical registrations and certifications commensurate with assigned modalities are preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with installation management applications, CRM systems, and analytics tools is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 80% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Residence near an airport that serves the assigned territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and transport equipment up to 50 pounds and to accommodate frequent standing,\u0026amp;nbsp;walking, bending and use of hand tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and ability to obtain required travel documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position requires on-site visitation at medical facilities. As such, the candidate must be able to\u0026amp;nbsp;meet credentialing company and medical facility requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work outside of regular business hours may be required to meet business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035712009,"name":"Implementation","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4247222009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4144414009,"location":{"name":"Remote, USA"},"metadata":null,"id":4247222009,"updated_at":"2026-05-29T12:15:35-04:00","requisition_id":"106","title":"Field Implementation Technician","company_name":"Cadwell","first_published":"2026-05-29T12:15:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Field Implementation Specialist is responsible for consistently delivering regulatory compliant, high-quality product installation, setup, technical configuration and customer training for their assigned customer product deployments, primarily within the assigned geographical territory. This role works within Cadwell’s Technical Installation team to ensure that all Cadwell-supplied products (both software and hardware) are unpacked, assembled, interconnected, deployed, preconfigured, tested, and ready for use. Additionally, this role is responsible for training customers on the use of installed hardware and software. Customer satisfaction scores, post–go-live call volumes, and sustainable fiscal metrics are key success indicators for this role.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to\u0026lt;br\u0026gt;work with those releases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Cadwell’s Manager, Technical Implementation to develop strategies that constantly\u0026amp;nbsp;improve customer ‘go-live’ experiences, and Installation Team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use Technical Installation Team’s Key Performance Indicators (KPI’s) to constantly reappraise\u0026amp;nbsp;personal performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work within the Technical Installation Team to deliver all Technical Installation elements in each\u0026amp;nbsp;assigned product deployment. Typical requirements being to:\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Work with Customer Implementation Team colleagues to ensure appropriate Technical\u0026amp;nbsp;Installation expectations established during the sales process.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Verify that all appropriate Technical Installation deliverables, and timelines, are\u0026amp;nbsp;documented in a detailed Scope of Work to be signed by both parties prior to the point-of-sale and upon successful fulfillment.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;br\u0026gt;Coordinate with Customer Implementation Team colleagues to create an Implementation Plan fulfilling all Technical Installation requirements for each ‘go-live’.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Execute technical installation activities for assigned product deployments, including equipment assembly, software configuration, networking and validation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Maintain compliance with regulatory standards (ISO, FDA, MDR, etc.) during all installation activities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Fulfill all Technical Installation deliverables in each ‘go-live’ plan.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Document and escalate any technical installation issues to the Manager, Implementation Planning, as necessary.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Preclude subsequent escalations by recommending appropriate updates to Implementation Team Procedures and Product Installation instructions.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist with the specification of Technical Installation requirements for product enhancements and new product designs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate any issues of concern to Manager, Technical Installation in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in all Technical Implementation Team Meetings, collaborating with colleagues to maximize team efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide assistance with clinical configuration and training when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Other duties as assigned.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exemplary listening, communication and collaboration skills, with an established ability to work\u0026amp;nbsp;cross-functionally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and\u0026amp;nbsp;efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in technical installations, troubleshooting, root-cause identification, corrective and\u0026amp;nbsp;preventive process improvement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Engineering, IT, or a related technical field; equivalent experience will be considered.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Approximately 3+ years of experience performing technical installation, field service or complex equipment deployment in a regulated environment (ISO, FDA, MDR, etc.) is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in medical devices, healthcare technology, or complex equipment installations is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience with installation management applications, CRM systems, and analytics tools is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 80% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Residence near an airport that serves the assigned territory.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and transport equipment up to 50 pounds. Frequent standing, walking, bending and use of hand tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and ability to obtain required travel documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position requires on-site visitation at medical facilities. As such, the candidate must be able to\u0026amp;nbsp;meet credentialing company and medical facility requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work outside of regular business hours may be required to meet business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$70,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$90,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035712009,"name":"Implementation","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4203399009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4118752009,"location":{"name":"Remote"},"metadata":null,"id":4203399009,"updated_at":"2026-06-01T09:59:50-04:00","requisition_id":"86","title":"IONM Clinical Education Specialist","company_name":"Cadwell","first_published":"2026-05-29T18:23:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Intraoperative Neurophysiological Monitoring (IONM) Clinical Education Specialist serves as Cadwell’s clinical expert for the Cascade IONM product portfolio, leading customer education, training, and clinical configuration throughout implementation and beyond. This role designs and delivers high-quality learning experiences, supports product adoption, and provides consultative insight to customers and internal teams. Leveraging extensive IONM expertise, the Clinical Educator ensures successful go-lives, fosters long-term customer relationships, and contributes clinical perspective to product development and process improvements. Customer Satisfaction scores, ‘Front-Line’ call volumes, and sustainable fiscal metrics are key success indicators in this role.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Job Duties and Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as Cadwell\u0026#39;s clinical expert for the Cascade IONM product portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary vision for Cadwell’s EDX/US education strategy and assist with its execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand the changes in upcoming releases of Cadwell software and ensure you are prepared to work with and train on those releases.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with Cadwell’s Manager of Education and Training to develop strategies that constantly improve customer ‘go-live’ experiences, and the Education and Training Team\u0026#39;s efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the design and delivery of a comprehensive educational portfolio for the IONM product portfolio, ensuring consistent, high-quality training, learning experiences, and ongoing engagement for all customers. (To include, but not limited to, webinars, workshops, certifications, and self-paced learning modules.) May be asked to assist with content development for other modalities as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Work within the Education and Training Team to deliver all clinical configuration and training elements in each assigned customer’s ‘go-live’ or re-training plan. Typical requirements are:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Customer Implementation Team colleagues to ensure appropriate clinical configuration and training expectations are established during the sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with documenting clinical configuration, training deliverables, and timelines in a detailed Scope of Work as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Customer Implementation Team colleagues to create an Implementation Plan fulfilling all clinical configuration and training requirements for each ‘go-live’ or re-training course.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fulfill all clinical configuration and training deliverables in each ‘go-live’ plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document and escalate any clinical configuration or training issues to the Manager of Education and Training, as necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preclude subsequent escalations by recommending appropriate updates to Implementation Team Procedures, Product Installation instructions, or training materials.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary point for internal Cadwell teams seeking clinical expertise and user insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to software enhancements and product design by leveraging clinical expertise and translating customer feedback into actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the Sales Team with product presentations and demonstrations, as well as assist with providing appropriate quotations for configurations to meet site-specific workflow needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the Sales Team by providing on-site clinical expertise, workflow guidance, and end-user support during product evaluations at prospective enterprise customer sites.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide post-implementation support and troubleshooting to assigned customers as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the development and delivery of educational content, providing training and support for internal Cadwell team members as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist the Manager of Education and Training to define, measure, and monitor Key Performance Indicators (KPIs) for the educational team that drive continuous improvement and support team success, and use these KPIs to reappraise personal performance constantly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate any issues of concern to the Manager of Education and Training in a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Performs other duties as assigned to support team and organizational needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert-level knowledge in IONM clinical workflows, required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level knowledge in at least one IONM product line (either Cadwell or competitor) required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent oral and written communication skills, including formal presentation skills, before small groups, to clearly communicate technical information required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Computer proficiency is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Windows operating system in a networked environment is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to accurately assess customer needs and provide consultative solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to cultivate and sustain long-term customer relationships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exemplary listening, communication, and collaboration skills, with an established ability to work cross-functionally.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving and decision-making skills, with a focus on customer satisfaction and efficiency.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in educational program design and delivery, clinical configuration requirements, troubleshooting, root-cause identification, and corrective and preventive process improvement.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to “roll up sleeves” and assist in areas outside of core responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 10 years of clinical IONM experience required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CNIM certification required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business, Training, or a related technical field; equivalent experience will be considered.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability and willingness to travel up to 80% of the time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Residence near a major metropolitan area with an international airport.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift and transport equipment up to 50 pounds. Frequent standing, walking, bending and use of hand tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license and ability to obtain required travel documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This position requires on-site visitation at medical facilities. As such, the candidate must be able to meet credentialing company and medical facility requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work outside of regular business hours may be required to meet business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$125,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4035712009,"name":"Implementation","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4173745009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4100512009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4173745009,"updated_at":"2026-04-30T13:04:22-04:00","requisition_id":"73","title":"Manufacturing Engineering Manager","company_name":"Cadwell","first_published":"2026-03-12T12:00:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Manufacturing Engineering Manager leads the Manufacturing Engineering team in the development, management, and continuous improvement of the manufacturing lines, equipment, processes, and training on the production floor. As the owner of \u0026lt;em\u0026gt;how\u0026lt;/em\u0026gt; manufacturing at Cadwell is done this key role oversees a team of skilled Manufacturing engineers that ensure production is able to meet Cadwell’s growing business demands. This leader supports both their technical development, as well as identifies, plans, and guides their work to optimize production efficiency, quality, and consistency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversees and leads the creation, maintenance, and continuous improvement of the manufacturing systems (processes, equipment, training, etc.) used to manufacture Cadwell’s medical devices, both for existing and new designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversees and leads the specification, development, and maintenance of production line test methods, processes, and fixtures; ensures that the approach to testing scales to meet Cadwell’s growing business needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain and track capital equipment budget for needed manufacturing investments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively monitors the manufacturing industry for state of the art in these areas to ensure Cadwell’s production environment is robust, efficient, and scalable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the team, process, and systems align with applicable regulations (FDA 21 CFR Part 820, ISO 13485, 2017/745/EU Medical Device Regulation); supports internal and external audits from FDA and Notified Bodies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversees and leads the development and continuous improvement of Cadwell\u0026#39;s equipment calibration program, defining the appropriate strategy for in-house versus outsourced calibration; ensures program efficiency, compliance, and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with other departments such as R\u0026amp;amp;D, Supplier Quality, IT, Production, Regulatory Affairs, and Quality Assurance to ensure smooth design transfers and efficient day-to-day operation of the production environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversees and leads the Manufacturing Engineering team through the NPI and design transfer processes; ensures that designs and their manufacturing processes are robust and repeatable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides mentorship and guidance to the Manufacturing Engineering team, assisting in their development and strategically growing and diversifying their skillset to best support Cadwell’s success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive knowledge of Process Engineering and Optimization to improve efficiency, utilization, throughput and yield\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive knowledge of the device manufacturing environment and problem solving within its unique technical, regulatory, and operational challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge and experience with change control processes and activities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of design-for-manufacture concepts and practical application thereof during the engineering development process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of the Manufacturing Engineering discipline as it applies to NPI, including production line setup, test procedure development, and measurement of manufacturing system performance against defined acceptance criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of New Product Introduction (NPI) and the design lifecycle, with hands on experience in leading programs through each phase - from engineering development through manufacturing validation, production release, and the ongoing manufacturing support of active designs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of Continuous Improvement processes (i.e. Lean Manufacturing - Six Sigma, Kaizen, 5S, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of Automation and Technology Integration; experience with practical applications of technologies and smart manufacturing integration to increase quality and reduce rework.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to create/manage a vision and think strategically, plan and organize, innovate, analyze complex data and situations, and exercise sound judgment; able to communicate that vision, motivate and lead employees, and collaborate with other teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to assess and clearly communicate risk with appropriate urgency, ensuring manufacturing programs stay on schedule; brings a strategic perspective that enables effective contingency planning, cross functional alignment, and consistent follow-through on execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in engineering or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Typically has greater than seven (7) years of relevant professional or technical engineering management experience of increasing responsibility and difficulty of assignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience manufacturing regulated equipment. Ideally this experience is in a medical or similar safety-conscious, highly regulated industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$125,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005033009,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4243133009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4141721009,"location":{"name":"Kennewick, Washington"},"metadata":null,"id":4243133009,"updated_at":"2026-06-03T14:22:04-04:00","requisition_id":"104","title":"Manufacturing Technician 1","company_name":"Cadwell","first_published":"2026-06-03T14:22:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;table\u0026gt;\n\u0026lt;tbody\u0026gt;\n\u0026lt;tr\u0026gt;\n\u0026lt;td\u0026gt;\n\u0026lt;p\u0026gt;The Manufacturing Technician 1 is responsible for the assembly and test of assigned Cadwell products to documented specifications. Products are Class I and II medical devices, therefore meeting quality and productivity standards is an essential requirement of the position. This position is located at company headquarters in Kennewick, WA.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Perform assembly and functional testing following documented specifications to complete assigned Cadwell sub-assemblies and final assemblies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Construct and test cables to documented specifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Program and test circuit boards to documented specifications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain paper and electronic quality and materials records as required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Report defective materials, and any actions or conditions not aligned to department standard processes to department manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain work area and equipment in a clean and orderly condition, and follow prescribed safety procedures and regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform preventive maintenance on equipment as required per P.M. charts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as requested, directed, or assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate degree in related field, or 2 years of related education/experience is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with assembly of complex electronic assemblies preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Basic skills for electronic assemblies, such as hand soldering, wire crimping, basic hand tool usage, use of appropriate electronic instrumentation inspection, and part number interpretation; read and interpret assembly drawings; basic skills with oscilloscope, power supply, and voltmeter; basic knowledge of circuits and PCB schematics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic competency in computer skills: MS Office and Google applications, and database systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good oral and written communication skills, including receiving, understanding and following oral and written instructions, information, procedures and schematics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete tasks as directed with minimal supervision, with precision and within defined schedule\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work both independently and as an effective member of the team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critical success factors include attention to detail, receive and follow instructions and assignments, and meet given priorities and deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must develop knowledge of Cadwell products, and their parts and assemblies\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements / Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;General manufacturing positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of computer and various hand and electronic tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work assigned shifts to cover department hours of 6:30am-5:00pm; overtime may be required to meet business needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/td\u0026gt;\n\u0026lt;/tr\u0026gt;\n\u0026lt;/tbody\u0026gt;\n\u0026lt;/table\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$20\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$27 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005033009,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4273218009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4159357009,"location":{"name":"Remote"},"metadata":null,"id":4273218009,"updated_at":"2026-06-04T11:41:45-04:00","requisition_id":"114","title":"Product Manager - Intraoperative Neuromonitoring (IONM)","company_name":"Cadwell","first_published":"2026-06-03T20:42:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;For more than 40 years, Cadwell has built neurodiagnostic and neuromonitoring solutions with a single purpose: helping clinicians help patients. The surgical teams, neurophysiologists, and technologists who depend on Cadwell make consequential decisions, and the quality of those decisions is shaped in part by the tools we put in their hands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Product Manager - IONM, you will own the strategy, positioning, and lifecycle for Cadwell’s flagship product line and serve as the technical bridge between clinical vision and engineering execution. You will research market needs, define the product roadmap, present the business case to executive leadership, and work with R\u0026amp;amp;D to translate that strategy into technically sound, executable development plans.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Cadwell holds dominant US market share, is actively expanding global access, and is launching a next-generation platform that will define the trajectory of IONM for the next decade. We are looking for someone with the clinical and technical fluency to effectively engage with the customers we serve, the business rigor to make difficult trade-off decisions, and the hands-on engagement with engineering to drive development from strategy through delivery.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Global Product Strategy \u0026amp;amp; Roadmap Ownership: Define the global product strategy and maintain a multi-year product roadmap for the IONM product line that reflects market opportunities, competitive dynamics, customer needs, and Cadwell’s business goals. Align roadmap priorities across stakeholders including Domestic and International Sales, Clinical, Engineering, Operations, Regulatory, and Executive leadership.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Backlog Ownership \u0026amp;amp; Execution: Manage and refine the IONM product development backlog to align with roadmap and business priorities, ensuring the engineering team is always working on the most impactful features and maintenance tasks. Translate clinical workflows and user needs into clear features, testable acceptance criteria, and “Definition of Done” requirements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Product Lifecycle Management: Manage the full product lifecycle for the IONM product line, including new product introduction (NPI), version management, end-of-life planning, and phase-out decisions across the hardware, software, and consumables ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Voice of Customer (VOC) \u0026amp;amp; Market Research: Conduct ongoing global market research, key opinion leader (KOL) engagement, clinical site visits, win/loss analysis, and competitive assessments to identify unmet needs and validate product direction. Translate findings into business objectives and actionable product requirements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Business Case Development: Build and maintain business cases for major product investments, including market sizing, revenue projections, cost analysis, and risk assessments. Present recommendations to leadership for investment and prioritization decisions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;User Acceptance Testing (UAT): Lead functional validation and user acceptance testing to ensure products meet market needs and satisfy defined acceptance criteria prior to release.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Go-to-Market \u0026amp;amp; Launch Execution: Partner with Marketing, Sales, Clinical Education, Operations, and Regulatory to develop and execute go-to-market strategies for new product releases. Define positioning, messaging, pricing strategy, and launch readiness criteria.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Regulatory \u0026amp;amp; Compliance Oversight: Partner with the Quality and Regulatory Affairs (QARA) team to ensure product strategy aligns with applicable regulatory requirements and standards (FDA, CE, HIPAA, IEC 62304, etc.). Perform post-market surveillance activities per quality management system requirements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Clinical \u0026amp;amp; Competitive Intelligence: Maintain current knowledge of clinical literature, competitive products, reimbursement trends, and emerging technologies relevant to IONM. Leverage insights to differentiate Cadwell’s offerings and inform roadmap decisions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Documentation: Create and maintain user-facing documentation, release notes, and functional requirements to support product training and regulatory compliance.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Escalated Support Partnership: Provide expert clinical and functional guidance to service and support teams to help diagnose complex escalated customer issues. Distinguish between software bugs, hardware failures, and clinical misconfigurations, and identify potential product enhancements in the process.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Other Duties: Perform other duties as requested, directed, or assigned.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strategic Vision: Ability to synthesize market data, clinical needs, competitive intelligence, and business objectives into a clear, differentiated product strategy and roadmap.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Technical Translation: Ability to decompose complex clinical workflows into logical, granular requirements and unambiguous specifications for engineering teams; sufficient technical fluency to participate meaningfully in architectural and feasibility discussions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Market \u0026amp;amp; Customer Acuity: Ability to extract actionable insights from qualitative and quantitative customer research, clinical field visits, and competitive analysis to validate product direction and quantify market opportunity.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Business Acumen: Proficiency in building business cases including market sizing, financial modeling, pricing strategy, and ROI analysis to support product investment decisions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Cross-Functional Leadership: Ability to lead without direct authority across Engineering, Clinical, Sales, Marketing, Regulatory, Operations, and Service teams to drive alignment and deliver results in a matrixed organization.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Detail-Oriented Communication: Exceptional English written and oral communication skills; the ability to document product requirements, roadmap presentations, go-to-market plans, and technical specifications that are clear, actionable, and audience-appropriate.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Systems Thinking: Ability to understand the full Cadwell portfolio and IONM product line ecosystems of hardware, software, consumables, and connectivity, including how strategic decisions in one area affect the broader solution and customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Strong Prioritization Skills: Ability to make difficult trade-off decisions, manage a product backlog to maximize sprint value, and align stakeholders around priorities that maximize clinical value and business return.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Regulatory Fluency: Working knowledge of medical device regulatory frameworks (FDA 510(k)/PMA, CE marking, ISO 13485, IEC 62304) sufficient to incorporate regulatory strategy into product planning and lifecycle decisions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaboration: Ability to complete work both independently and as an effective member of a team; adapt to changing market conditions, requirements, and business priorities while maintaining strategic alignment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Education Requirements: Bachelor’s degree (BS) in Biomedical Engineering, Electrical Engineering, Computer Science, Life Sciences, or a related technical or clinical field is strongly preferred; an MBA or advanced clinical certification (e.g., CNIM, DABNM or equivalent) in combination with relevant professional experience will be considered.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Experience Requirements: 5+ years of experience in product management, product marketing, or a related strategic role within a medical device, healthcare technology, or similarly regulated industry, including demonstrated experience working directly with engineering teams on product development and backlog execution. Candidates must demonstrate a clear ability to drive product strategy from market insight through commercial launch.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Clinical Exposure: Experience with clinical IONM workflows and neurodiagnostic equipment; alternatively, a demonstrated aptitude for learning complex clinical workflows to bridge customer needs with product strategy.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Industry Knowledge: Experience with medical device products that integrate hardware, software, and consumables.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Global Commercial Experience: Exposure to international product launches, distributor management, and regional regulatory submissions (CE, Health Canada, TGA, or equivalent).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Agile \u0026amp;amp; Development Proficiency: Experience in a Product Manager or Product Owner capacity using Agile/Scrum methodologies and tools such as Azure DevOps or Jira; demonstrated ability to manage backlogs, lead requirement pruning sessions, and partner directly with engineering in an iterative development model.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements / Working Conditions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Physical Demands: Positions working with Cadwell equipment may require reaching, bending, stooping, and lifting/carrying up to 50 pounds; finger dexterity for repetitive motions; auditory acuity; and visual acuity including color vision.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Location: Remote with a strong preference to be located near a major domestic airport.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Travel: Frequent travel to Cadwell headquarters in Kennewick, WA, clinical customer sites, trade shows, key opinion leader meetings, and commercial events is required (approximately 40–50%).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Compliance: Role supported by a dedicated Quality and Regulatory (QARA) team; however, the PM must ensure product strategy and development execution adhere to clinical data integrity and medical device standards (FDA, HIPAA, etc.).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Credentialing: May be required to register with a vendor credentialing service and complete a US federal background check for access to government facilities.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4034404009,"name":"Product Management","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4264507009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4154597009,"location":{"name":"Kennewick, WA "},"metadata":null,"id":4264507009,"updated_at":"2026-05-29T19:24:33-04:00","requisition_id":"110","title":"Product Support Specialist","company_name":"Cadwell","first_published":"2026-05-29T19:24:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Product Support Specialist at Cadwell, you\u0026#39;ll be the expert our customers turn to when they need help getting the most out of their medical devices. You\u0026#39;ll provide technical support via phone and remote assistance tools. You’ll be part of weekend support coverage and an on-call rotation for after-hours escalations. If you love solving complex problems, thrive in a fast-paced environment, and want to make a real difference in healthcare - this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be the go-to resource for customers, guiding them through product operation, configuration, and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot hardware, software, and networking issues with confidence and efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver timely, clear solutions and follow up proactively to ensure customer satisfaction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build deep expertise across the full Cadwell product line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in weekend support rotation and an on-call rotation for after-hours escalations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take on additional responsibilities as the team and business evolve\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Associate degree in a related field, or 2+ years of relevant experience in clinical neurophysiology, IT, or biomedical technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Associate\u0026#39;s or Bachelor\u0026#39;s degree in Polysomnographic Technology or Electroencephalograph Technology from a CAAHEP-accredited program (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active credentials as a Registered Polysomnographic Technologist (RPSGT), EEG Technologist (REEGT), and/or Certified in Neurophysiologic Intraoperative Monitoring (CNIM) (a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 1 year of clinical experience as a sleep/EEG technician, or 2+ years in help desk or network support (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Strengths / Physical Requirements \u0026amp;amp; Working Conditions\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Solid computer proficiency, including familiarity with software platforms, networking, and hardware\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of servers, virtual environments, WAN/LAN topologies, Citrix, and storage systems (a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator - comfortable explaining technical concepts clearly in writing and over the phone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer-first mindset: empathetic, professional, and skilled at building lasting relationships\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sharp analytical thinker who can assess problems quickly and deliver practical solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Physically able to perform the duties of the role, including lifting and carrying up to 20 lbs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Cadwell:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work on products that directly impact patient care in clinical neurophysiology and sleep medicine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible location - headquarters in Kennewick, WA or fully remote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join a collaborative, mission-driven team that invests in your growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$80,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$100,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005037009,"name":"Service","child_ids":[],"parent_id":null}],"offices":[{"id":4005251009,"name":"Remote ","location":"United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4248017009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4144904009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4248017009,"updated_at":"2026-05-19T16:33:05-04:00","requisition_id":"108","title":"Senior Laboratory Engineer","company_name":"Cadwell","first_published":"2026-05-19T16:33:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The\u0026amp;nbsp;Senior Laboratory Engineer performs a diverse number of engineering tasks in support of Cadwell’s industry-leading neuro-diagnostics equipment. They drive the continuous maintenance and improvement of active and released products, support design engineering with research and development activities in the pursuit of new products, and oversee \u0026amp;nbsp;aspects of the transfer of new designs to manufacturing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Duties and Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyzes field returns and conducts root-cause analysis to understand possible design opportunities. Oversees and drives design changes to continuously improve the reliability and safety of products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Addresses part obsolescence by identifying alternate replacements and developing a suitable test methodology. Performs engineering verifications tests to ensure that components meet quality and performance standards. Releases component updates as needed under appropriate engineering change processes while partnering with affected departments and suppliers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborates with Service and Operations departments to continuously improve test and manufacturing fixtures for robustness and throughput.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participates in and collaborates on design reviews for new product designs as well as enhancements to existing products. Provides feedback to design engineers to facilitate and encourage reliable, manufacturable product design practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plans, performs, and documents verification testing of new product designs to ensure design quality of Cadwell products.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plans, performs, and documents first article inspections on initial production runs of materials from Cadwell’s many sub-contractors and vendors. Provides feedback to and collaborates with the vendor on technical aspects of needed improvements; applies knowledge of manufacturing processes and workmanship standards to l issues identified.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plans and oversees\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;the development of test requirements\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;and deployment of necessary tools, fixtures, test software, and equipment to production environments. Collaborates with\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Operations and Service teams, as well as external vendors to ensure effective training and transfer.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitates technical aspects of design transfer to external vendors for newly developed products; ensures smooth transfer to external production environments by clarifying design requirements and ensuring design intent is met.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborates as needed with other Cadwell engineers, production staff, and service personnel to share engineering insight into troubleshooting, analysis, and engineering best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Knowledge, Skills, and Abilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of schematics, datasheets, and troubleshooting down to the component level within printed circuit assemblies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of troubleshooting in multi-component electro-mechanical assemblies; problem-solving in larger systems.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of common engineering design best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough knowledge of engineering change control processes fundamentals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge using Altium Designer or similar PCB design software including areas of both schematic capture \u0026lt;em\u0026gt;and\u0026lt;/em\u0026gt; PCB layout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of mechanical CAD tools, such as Solidworks, AutoCAD and Autodesk Inventor.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of the processes, standards, and equipment used in the manufacture of electronic products; understands basic limitations and best practices for both printed circuit assemblies and bare fabrications.\u0026amp;nbsp;Working knowledge of analog and digital electronics design fundamentals.\u0026amp;nbsp;Working knowledge of relevant medical device safety standards; able to perform electrical and mechanical safety tests as needed.\u0026amp;nbsp;Working knowledge of applicable EMC standards; able to participate in EMC tests with limited training and guidance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Electrical Engineering or equivalent worked experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Typically has greater than five (5) years of relevant professional or technical engineering experience with three (3) years or more experience in the electronics design or manufacturing fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferred experience working in a regulated environment, ideally in a medical or similar safety and/or reliability focused industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer and affirms the right of every individual to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at\u0026amp;nbsp;\u0026lt;a class=\u0026quot;decorated-link cursor-pointer\u0026quot; data-start=\u0026quot;4875\u0026quot; data-end=\u0026quot;4894\u0026quot;\u0026gt;careers@cadwell.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$127,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005028009,"name":"Hardware","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4205859009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4120288009,"location":{"name":"Kennewick, Washington"},"metadata":null,"id":4205859009,"updated_at":"2026-05-18T16:01:54-04:00","requisition_id":"89","title":"Senior Supplier Quality Engineer","company_name":"Cadwell","first_published":"2026-04-06T10:19:03-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;flex flex-col text-sm pb-25\u0026quot;\u0026gt;\n\u0026lt;section class=\u0026quot;text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\u0026quot; data-turn-id=\u0026quot;request-69d45121-e22c-832f-a19c-4fcbd9c23bbe-4\u0026quot; data-testid=\u0026quot;conversation-turn-12\u0026quot; data-scroll-anchor=\u0026quot;true\u0026quot; data-turn=\u0026quot;assistant\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex max-w-full flex-col gap-4 grow\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;amp;]:mt-1\u0026quot; data-message-author-role=\u0026quot;assistant\u0026quot; data-message-id=\u0026quot;b56f1136-9ab1-4f30-82a4-a55d7c528a7d\u0026quot; data-message-model-slug=\u0026quot;gpt-5-3\u0026quot; data-turn-start-message=\u0026quot;true\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;flex w-full flex-col gap-1 empty:hidden\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\u0026quot;\u0026gt;\n\u0026lt;p data-start=\u0026quot;84\u0026quot; data-end=\u0026quot;777\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;84\u0026quot; data-end=\u0026quot;104\u0026quot;\u0026gt;Position Summary:\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Sr. Supplier Quality Engineer monitors, documents, communicates, and improves the quality of incoming parts used in Cadwell’s industry-leading neurodiagnostic equipment, as well as the business and supplier processes used to produce those parts. This role includes quality oversight of circuit board assemblies, cables, metals, plastics, and more. The Sr. Supplier Quality Engineer leads the technical aspects of initial supplier qualification and ongoing re-qualification efforts and oversees both internal and external CAPAs related to supplier and contract manufacturer controls. This role collaborates closely with Operations, Quality, and R\u0026amp;amp;D Engineering teams.\u0026lt;/p\u0026gt;\n\u0026lt;p data-start=\u0026quot;779\u0026quot; data-end=\u0026quot;814\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;779\u0026quot; data-end=\u0026quot;812\u0026quot;\u0026gt;Key Duties / Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;815\u0026quot; data-end=\u0026quot;2782\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;yg1jh3\u0026quot; data-start=\u0026quot;815\u0026quot; data-end=\u0026quot;1039\u0026quot;\u0026gt;Collaborate with Operations and Design Engineering to develop and implement product acceptance sampling strategies, coordinate the Approved Supplier List (ASL), and establish supplier-owned control plans for new products\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;nu15ip\u0026quot; data-start=\u0026quot;1040\u0026quot; data-end=\u0026quot;1306\u0026quot;\u0026gt;Develop part qualification plans for new and revised components; determine incoming inspection requirements and create inspection plans (e.g., frequency, dimensional, visual, and functional criteria), including implementation and monitoring within the ERP system\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;187appe\u0026quot; data-start=\u0026quot;1307\u0026quot; data-end=\u0026quot;1562\u0026quot;\u0026gt;Lead response efforts for sourced-part quality issues identified during inspection, assembly, or in the field; manage supplier communication, containment, and replacement activities in collaboration with Procurement, Incoming Inspection, and suppliers\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;d59ibk\u0026quot; data-start=\u0026quot;1563\u0026quot; data-end=\u0026quot;1723\u0026quot;\u0026gt;Conduct failure analysis to determine root cause and define corrective and preventive actions (CAPA); validate and verify supplier actions for effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;j8a6xq\u0026quot; data-start=\u0026quot;1724\u0026quot; data-end=\u0026quot;1983\u0026quot;\u0026gt;Partner with Design Engineering on first article inspections, fit/form/function testing, drawing updates, and the design and implementation of measurement tools and fixtures; recommend design and specification improvements to enhance yield and reduce cost\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1atpyx4\u0026quot; data-start=\u0026quot;1984\u0026quot; data-end=\u0026quot;2180\u0026quot;\u0026gt;Support manufacturability and yield optimization by contributing to design and operations engineering activities from concept through release, including design reviews and prototype evaluation\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1vubhj\u0026quot; data-start=\u0026quot;2181\u0026quot; data-end=\u0026quot;2354\u0026quot;\u0026gt;Participate in supplier and contract manufacturer selection, qualification, and re-qualification through planning and conducting on-site and remote quality system audits\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;10ehgfm\u0026quot; data-start=\u0026quot;2355\u0026quot; data-end=\u0026quot;2532\u0026quot;\u0026gt;Assess supplier manufacturing environments and processes to evaluate capability and suitability; drive process improvements to ensure incoming part quality standards are met\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;18onrnx\u0026quot; data-start=\u0026quot;2533\u0026quot; data-end=\u0026quot;2659\u0026quot;\u0026gt;Identify and support supply chain cost-saving opportunities through part, material, and supplier qualification initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1as36t6\u0026quot; data-start=\u0026quot;2660\u0026quot; data-end=\u0026quot;2782\u0026quot;\u0026gt;Proactively identify and mitigate supplier quality risks using experience, inspection data, and supplier control plans\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;2784\u0026quot; data-end=\u0026quot;2818\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;2784\u0026quot; data-end=\u0026quot;2816\u0026quot;\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;2819\u0026quot; data-end=\u0026quot;3756\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;aqmxjk\u0026quot; data-start=\u0026quot;2819\u0026quot; data-end=\u0026quot;2965\u0026quot;\u0026gt;Comprehensive knowledge of printed circuit board (PCB) manufacturing processes, including both bare board fabrication and populated assemblies\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1iu3vic\u0026quot; data-start=\u0026quot;2966\u0026quot; data-end=\u0026quot;3132\u0026quot;\u0026gt;Demonstrated experience coordinating supplier quality activities, including issue identification, communication, containment, and corrective action implementation\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;19lcxi\u0026quot; data-start=\u0026quot;3133\u0026quot; data-end=\u0026quot;3256\u0026quot;\u0026gt;Strong understanding of statistical analysis tools and methodologies (e.g., Cpk, Gage R\u0026amp;amp;R, statistical process control)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;97m3j8\u0026quot; data-start=\u0026quot;3257\u0026quot; data-end=\u0026quot;3338\u0026quot;\u0026gt;Knowledge of electronics design processes, tools, and design transfer formats\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1gpn5n6\u0026quot; data-start=\u0026quot;3339\u0026quot; data-end=\u0026quot;3388\u0026quot;\u0026gt;Working experience with electronics debugging\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1cvo4hq\u0026quot; data-start=\u0026quot;3389\u0026quot; data-end=\u0026quot;3499\u0026quot;\u0026gt;Proficiency in root cause analysis methodologies (e.g., Design of Experiments, Ishikawa/fishbone diagrams)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;uebt2g\u0026quot; data-start=\u0026quot;3500\u0026quot; data-end=\u0026quot;3578\u0026quot;\u0026gt;Familiarity with relevant industry standards (e.g., IPC, AS9100, ISO 9001)\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;o1r9qb\u0026quot; data-start=\u0026quot;3579\u0026quot; data-end=\u0026quot;3756\u0026quot;\u0026gt;Ability to contribute effectively in cross-functional teams; strong communication skills, including presentations and reporting, with the ability to drive corrective actions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;3758\u0026quot; data-end=\u0026quot;3788\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;3758\u0026quot; data-end=\u0026quot;3786\u0026quot;\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;3789\u0026quot; data-end=\u0026quot;3962\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1dmbtwp\u0026quot; data-start=\u0026quot;3789\u0026quot; data-end=\u0026quot;3900\u0026quot;\u0026gt;Knowledge of injection-molded plastics used in electronics packaging and associated manufacturing processes\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;1pr93rp\u0026quot; data-start=\u0026quot;3901\u0026quot; data-end=\u0026quot;3962\u0026quot;\u0026gt;Working knowledge of sheet metal design and manufacturing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;3964\u0026quot; data-end=\u0026quot;3992\u0026quot;\u0026gt;\u0026lt;strong data-start=\u0026quot;3964\u0026quot; data-end=\u0026quot;3990\u0026quot;\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul data-start=\u0026quot;3993\u0026quot; data-end=\u0026quot;4345\u0026quot;\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;ntzkvu\u0026quot; data-start=\u0026quot;3993\u0026quot; data-end=\u0026quot;4059\u0026quot;\u0026gt;Bachelor’s degree in engineering or equivalent work experience\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;11um3g4\u0026quot; data-start=\u0026quot;4060\u0026quot; data-end=\u0026quot;4215\u0026quot;\u0026gt;Typically more than seven (7) years of relevant professional or technical engineering experience, including five (5) or more years in quality assurance\u0026lt;/li\u0026gt;\n\u0026lt;li data-section-id=\u0026quot;sxnuh\u0026quot; data-start=\u0026quot;4216\u0026quot; data-end=\u0026quot;4345\u0026quot;\u0026gt;Experience working with regulated equipment, preferably in a medical or similarly safety-conscious, highly regulated industry\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-start=\u0026quot;4347\u0026quot; data-end=\u0026quot;4895\u0026quot; data-is-last-node=\u0026quot;\u0026quot; data-is-only-node=\u0026quot;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer and affirms the right of every individual to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at \u0026lt;a class=\u0026quot;decorated-link cursor-pointer\u0026quot; data-start=\u0026quot;4875\u0026quot; data-end=\u0026quot;4894\u0026quot;\u0026gt;careers@cadwell.com\u0026lt;/a\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/section\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$127,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005028009,"name":"Hardware","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4264541009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4154639009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4264541009,"updated_at":"2026-06-02T17:08:28-04:00","requisition_id":"111","title":"Service Engineering Technician Intern","company_name":"Cadwell","first_published":"2026-06-02T17:08:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Cadwell Industries began with the design of the world’s first microprocessor-controlled EMG instrument, and now offers neurodiagnostic and electrodiagnostic (EDX) medical equipment, and supplies and accessories for EMG, EEG, IONM, and PSG. Cadwell is proud to design, source, manufacture and support our American-made neurodiagnostic solutions. Today, we employ more than 110 people at our Kennewick headquarters, who contribute to research, hardware and software design, assembly, marketing, distribution, sales support, and customer support. We also have a network of sales and support representatives in the USA, and a growing international team based in China, Singapore, and the Netherlands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Service Engineering Technician Intern supports the Technical Service Department through equipment repair, administrative support, and basic troubleshooting. Will work closely with technical and non-technical team members on a variety of tasks that facilitate development as an Electronics Engineer or related field.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Intern position is a hands-on role. Regular tasks, assistance, projects, and special assignments may be part of your work experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Test, troubleshoot, and repair various non-conforming electronic assemblies, devices, and components, completing work in a timely manner, with direction and support from the Service Department Lead\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide general support to the Service team with administrative and other tasks as assigned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain work area, tools, and equipment in a clean and orderly condition, and follow prescribed safety procedures and regulations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete required documentation and paperwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as requested, directed, or assigned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Current pursuit of Associate or Bachelor’s degree in electronics or related field required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant previous experience either in class lab environment, home hobby, or work environment required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Basic electronics skills including: disassemble/reassemble basic hardware components; solder basic PCB components; and use of oscilloscope, power supply, and volt meter\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of PC hardware/software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliably complete assigned tasks with limited supervision, and demonstrate learning and building on previous instruction and experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competency in computer skills: MS Office and Google applications, query tools, and database systems and applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong English written and oral communication skills required; including reading, explaining, documenting, and following instructions, forms, and processes, and participating in team/project discussions and presentations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critical success criteria include attention to detail, organized approach to work, effective time management, problem solving, follow-through, and meeting quality and productivity standards\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements / Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Positions working with Cadwell equipment generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use of computer and various hand and electronic tools\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$20\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$21 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005028009,"name":"Hardware","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4187670009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4108827009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4187670009,"updated_at":"2026-04-23T16:55:12-04:00","requisition_id":"81","title":"Service Operations Manager","company_name":"Cadwell","first_published":"2026-03-27T11:40:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt; font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;The Manager of Service Operations runs Cadwell\u0026#39;s hardware repair and preventative maintenance operation as a service business, with full accountability for throughput, turnaround time, SLA performance, cost efficiency, and customer satisfaction. This is an operations leadership role first. The team\u0026#39;s technical depth is provided by an experienced Lead Service Engineer; this manager\u0026#39;s value is in building the systems, processes, and accountability structures that allow that technical expertise to scale reliably.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a member of Cadwell\u0026#39;s Service Leadership Team, this manager collaborates across Product Management, Engineering, and peer Service Delivery functions to align operational capabilities with company goals and customer expectations.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt; font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Oversee and lead end-to-end service operations, ensuring KPIs such as repair turn times, throughput, SLA, first-time-fix rates, and costs per repair are met or exceeded.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Manage resource utilization day-to-day while leading longer-term capacity planning and staffing decisions.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Manage the escalation of operational customer issues.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Manage the team\u0026#39;s annual expense budget with ownership of service unit economics: labor utilization, parts spend, cost per repair, and service margins.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Oversee service parts inventory to minimize repair delays.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Oversee service invoicing, ensuring accuracy, timeliness, and alignment with contract terms and repair records.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Oversee continuous improvement through documentation, SOPs, work instructions, and operational protocols. Extend standards to field-based team members and international distributors as needed.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Oversee process improvement initiatives using lean or equivalent methodologies to reduce cycle times, eliminate waste, and improve throughput.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Partner with Product Management and Hardware Engineering to ensure operational readiness ahead of new product releases; serve as the operational representative in engineering change orders (ECOs) throughout the product lifecycle.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Partner with the Technical Lead to identify skill gaps; own the resulting development and training plans.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Ensure all service activities meet applicable regulatory and quality standards (ISO 13485, FDA, EU MDR).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;Other activities as directed, assigned, or requested.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Job Knowledge / Requirements\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Comprehensive knowledge of service operations management, including workflow design, capacity planning, and performance management systems.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Thorough knowledge of service unit economics, including cost per repair, labor utilization, parts spend, and margin management.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Thorough knowledge of service management platforms, CRM systems, and reporting tools.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Thorough knowledge of lean, continuous improvement, or operational excellence methodologies (e.g., Lean, Six Sigma).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Working knowledge of regulatory and quality standards applicable to service operations in a regulated industry (e.g., ISO 13485, FDA, MDR).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Ability to lead a technically deep team without being the technical expert; earns credibility through sound operational leadership and decision-making.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Ability to manage workforce planning and staffing decisions, including scheduling, utilization management, and headcount modeling.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Able to communicate clearly and concisely across technical, operational, and leadership audiences, both in written and verbal formats.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Education/Experience\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Bachelor\u0026#39;s degree in Business, Operations Management, Industrial Engineering, Supply Chain, or a related field (equivalent experience considered).\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;5+ years in service operations, field service management, or operations leadership, preferably in a technical, regulated, or capital equipment environment.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;2+ years in a supervisory or managerial role with direct reports.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Background in medical devices, healthcare technology, or a regulated industry preferred but not required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements/Working Conditions\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Positions working with Cadwell equipment generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, and occasional lifting and carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Extensive use of a computer will be required.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Domestic and international travel may be required; must be able to obtain necessary travel documents.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;Work hours outside normal business hours may be required at times to meet business needs.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: helvetica, arial, sans-serif; font-size: 12pt;\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005037009,"name":"Service","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4247517009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4144584009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4247517009,"updated_at":"2026-06-05T17:26:53-04:00","requisition_id":"107","title":"Shipping and Receiving Associate","company_name":"Cadwell","first_published":"2026-05-14T19:20:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Position Summary\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Shipping and Receiving Associate manages all inbound and outbound logistics supporting Cadwell\u0026#39;s Service organization, including repaired hardware, service parts, accessories, and customer equipment arriving for warranty service or repair. This role processes transactions through ERP and shipping systems to support efficient service operations and on-time equipment turnaround.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a member of the Hardware Service Delivery team, this role works closely with service technicians, customer support, and distribution partners to ensure the timely movement of equipment and parts that directly impact customer uptime and satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Job Duties and Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own\u0026lt;/strong\u0026gt; receiving and inspection of inbound deliveries, verifying contents against order documentation, and recording any damage or discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage\u0026lt;/strong\u0026gt; carrier and freight forwarder coordination for domestic and international shipments, including required export documentation (AES filings as applicable).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execute\u0026lt;/strong\u0026gt; outbound shipments of repaired hardware, parts, accessories, and customer equipment per documented specifications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execute\u0026lt;/strong\u0026gt; transactions in ERP and shipping systems to generate documentation and maintain accurate inbound/outbound records.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execute\u0026lt;/strong\u0026gt; safe operation of equipment, including hand trucks and pallet jacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support\u0026lt;/strong\u0026gt; Service Delivery teams with ad hoc shipments for on-site service events, field repairs, and parts replenishment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute \u0026lt;/strong\u0026gt;to warehouse organization for service parts and customer equipment, including accurate placement, labeling, and sorting to support efficient service workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to \u0026lt;/strong\u0026gt;inventory accuracy through cycle counts and other activities to ensure physical stock aligns with system records.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Adhere to\u0026lt;/strong\u0026gt; applicable safety, quality, and regulatory standards for a regulated medical device environment (ISO 13485, FDA, EU MDR).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform other duties as assigned.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Qualifications: \u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Knowledge, Skills, and Abilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficient \u0026lt;/strong\u0026gt;in domestic and international shipping practices across parcel and freight modes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficient \u0026lt;/strong\u0026gt;with carrier shipping platforms (e.g., FedEx Ship Manager®, UPS WorldShip®, or equivalent).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Working \u0026lt;/strong\u0026gt;knowledge of ERP systems for shipping, receiving, and inventory transactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficient \u0026lt;/strong\u0026gt;in Microsoft Office and Google Workspace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with the safe operation of stockroom equipment, including hand trucks and pallet jacks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work independently and collaboratively, adapting to shifting priorities and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Quality mindset with extreme attention to detail, with the ability to spot and fix minor discrepancies, and fix them while operating in a fast-paced environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective written and verbal communicator across internal teams, vendors, and customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Education and Experience\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High school diploma required; Associate\u0026#39;s degree or technical training preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in shipping, receiving, or warehouse operations required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience preparing international shipping documentation and AES export filings preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with carrier shipping platforms (e.g., FedEx Ship Manager®, UPS WorldShip®) preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements and Working Conditions\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This role requires regular reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, and lifting and carrying up to 50 pounds, along with finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regular use of a computer, hand and electronic tools, and stockroom equipment (including hand trucks and pallet jacks) is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This is an on-site position based at Cadwell’s headquarters in Kennewick, WA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work assigned shifts to cover department hours of 6:30 a.m. – 5:00 p.m.; overtime may be required to meet business needs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$20\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$27 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4005037009,"name":"Service","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4252360009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4144318009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4252360009,"updated_at":"2026-05-19T14:54:55-04:00","requisition_id":"105","title":"Sustaining Software Engineering Manager","company_name":"Cadwell","first_published":"2026-05-19T13:21:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Cadwell is seeking a \u0026lt;strong\u0026gt;Sustaining Software Engineering Manager\u0026lt;/strong\u0026gt; who will be solely focused on ensuring the highest quality and maintaining the performance and stability of our general release and Long-Term Service Release (LTSR) products. This critical role leads a dedicated team of engineers focused on production stability, maintenance, bug fixes, and patch management. This role does not include new feature development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Duties And Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Team Leadership \u0026amp;amp; Growth: Recruit, mentor, and lead a dedicated sustaining engineering software team; establish performance metrics and operational workflows to scale the team’s capacity.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Escalation Leadership: Define and manage escalation paths for urgent customer-facing issues in coordination with the Support Platform teams and Product Management.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Reactive Work Management: Act as a collaborative filter for incoming maintenance requests, ensuring they meet defined intake criteria before team assignment.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Production Stability and Maintenance: Own the implementation and release (including documentation and paperwork) of critical production software bug fixes and security patches across the entire product portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Codebase Stewardship: Maintain a high level of technical familiarity and code quality across all product codebases (EEG, EMG, Sleep, IONM, and CadLink).\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Regulatory Compliance: Ensure all software maintenance releases adhere to Cadwell’s Quality Management System (QMS) and contribute to its necessary refinements/changes.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Inter-team Collaboration:\u0026amp;nbsp;Partner with the Platform and Product teams to ensure fixes are integrated into the main development branch without introducing regressions.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications: \u0026lt;/strong\u0026gt;Knowledge, Skills, and Abilities:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Knowledge: Software Team Leadership, Staff Development, and Operational Workflow Design for Sustaining Software Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comprehensive Knowledge: Stakeholder Communication and Management of Technical Escalation Paths (Internal and Customer-Facing)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough Knowledge: Regulatory Compliance and Quality Management Systems (QMS) required for Medical Device Software\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough Knowledge: Advanced Troubleshooting, Debugging, and Production Bug Fix Implementation for complex software systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough Knowledge: Technical Proficiency in C#, SQL, and desktop software development\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education and Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required:\u0026lt;/strong\u0026gt; Bachelor’s degree in Computer Science or related field.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required:\u0026lt;/strong\u0026gt; 3+ years of experience in software engineering management or a high-level technical leadership role.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required:\u0026lt;/strong\u0026gt; Strong background in troubleshooting complex, multi-component software systems.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred: \u0026lt;/strong\u0026gt;Experience working in a regulated environment, ideally in a medical or similar safety and/or reliability focused industry.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Physical Requirements And Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Positions working with Cadwell equipment generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 50 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication. More specific details may be provided as needed or requested.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Use of computer\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Occasional travel required (approximately 5-10%); must be able to obtain necessary travel documents, and possess a valid driver’s license and active vehicle insurance. Travel may include visits to company headquarters or customer sites, typically no more than once per quarter.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;May be required to register with a vendor credentialing service.\u0026amp;nbsp; As part of this process, may be required to submit personal information to a credentialing service company, to provide proof of vaccinations or related medical information, and to comply with other requirements needed to be able to work at customer site.\u0026amp;nbsp; May be required to complete US federal background check and requirements for access to US government facilities and/or government IT networks; terms of federal contracts may require US citizenship only.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work hours outside normal business hours may be required to meet business needs. This includes an on-call schedule with respect to support escalation to engineering.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at \u0026lt;a href=\u0026quot;mailto:careers@cadwell.com\u0026quot;\u0026gt;careers@cadwell.com\u0026lt;/a\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;$110,000-145,000 USD\u0026lt;/p\u0026gt;","departments":[{"id":4005038009,"name":"Software","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/cadwell/jobs/4224630009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4131069009,"location":{"name":"Kennewick, WA"},"metadata":null,"id":4224630009,"updated_at":"2026-04-27T14:53:23-04:00","requisition_id":"94","title":"SyteLine System Administrator","company_name":"Cadwell","first_published":"2026-04-21T16:28:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Summary:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a skilled SyteLine System Administrator to manage, maintain, and optimize our Infor SyteLine (CSI) ERP system. This role is responsible for ensuring system performance, supporting users, implementing enhancements, and maintaining data integrity across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Duties / Responsibilities:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer, configure, and maintain the Infor SyteLine (CloudSuite Industrial) ERP system\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor system performance and troubleshoot issues to ensure high availability and reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage user accounts, roles, and security permissions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the internal IT team and Managed Service Provider (MSP) to support day-to-day IT operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support integrations with third-party systems and internal applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain reports, forms, and workflows within SyteLine\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in data management, including imports, exports, and data integrity checks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide end-user support, training, and documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with stakeholders to gather requirements and implement system improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in backup and disaster recovery planning, testing, and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in maintaining system validation documentation and audit trails as required by regulatory standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in internal audits and support quality assurance initiatives as they relate to IT and ERP systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support IT and ERP practices in alignment with FDA regulations and quality system requirements applicable to a medical device manufacturing environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education / Experience:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience administering ERP systems, preferably Infor SyteLine / CloudSuite Industrial\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of ERP business processes (manufacturing, finance, supply chain)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;General knowledge of IT infrastructure including networking, servers, and end-user systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work both independently and collaboratively within a small IT team\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with or willingness to learn Infor CPQ (Configure, Price, Quote)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SQL Server, database management, and query writing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with system integrations (APIs, middleware, or EDI)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a regulated manufacturing environment, preferably medical devices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Infor OS, Mongoose framework, or related tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of .NET, scripting, or automation tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a manufacturing environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with reporting tools (SSRS, Power BI, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;System administration and performance tuning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical thinking and attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication and cross-functional collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Project management and prioritization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation and process improvement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn new technologies and take on diverse responsibilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Work Environment:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hybrid schedule with a preference for on-site presence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;May require occasional after-hours support for system upgrades or issue resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative role working alongside a small internal IT team and an MSP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fast-paced medical device manufacturing environment with a focus on quality and compliance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Competitive salary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health, dental, and vision insurance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401(k) with company match\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Paid time off and holidays\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional development opportunities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources Department at careers@cadwell.com.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;job__pay-ranges\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\n\u0026lt;p class=\u0026quot;body body--medium\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Salary Range\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;$115,000-134,000 USD\u0026lt;/p\u0026gt;","departments":[{"id":4005030009,"name":"Information Technology ","child_ids":[],"parent_id":null}],"offices":[{"id":4005250009,"name":"Company Headquarters","location":"Kennewick, Washington, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":17}}