{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/bswift/jobs/4682654006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":4548338006,"location":{"name":"Remote- US"},"metadata":null,"id":4682654006,"updated_at":"2026-05-26T11:32:25-04:00","requisition_id":"2388","title":"Business Development VP","company_name":"bswift ","first_published":"2026-05-21T11:04:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Want to be a bswifter?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/header\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-olk-copy-source=\u0026quot;MessageBody\u0026quot;\u0026gt;ABOUT US\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;bswift is a leading benefits administration company that partners with carriers, brokers, payroll providers, and technology firms to deliver seamless benefits experiences. Our mission is to simplify the complex world of employee benefits while enabling our partners to grow their core businesses and deliver greater value to their clients. We are seeking an experienced executive to join our leadership team as\u0026amp;nbsp;\u0026lt;strong\u0026gt;Business Development VP\u0026lt;/strong\u0026gt;, responsible for driving partner‑led growth and long‑term revenue expansion.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;hr width=\u0026quot;100%\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHAT YOU’LL DO\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;The Business Development VP is an executive‑level sales and growth role accountable for expanding and growing revenue through existing carrier integration and channel partners. This role owns partner strategy, revenue performance, and relationship health across the partner ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;This position works closely with Sales, Product, Finance, EDI, Operations, and Executive Leadership to ensure alignment between partner strategies, product capabilities, and bswift’s overall business objectives. The primary goal of this role is to help partners grow their core businesses while increasing adoption and revenue of bswift’s products and services in a profitable and scalable manner.\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;hr width=\u0026quot;100%\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Business Development \u0026amp;amp; Revenue Growth\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Own overall business development strategy and revenue outcomes for carrier integration partners and channel partners.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Drive new revenue, expansion, cross‑sell, and retention of bswift products and services in support of profitable growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Develop and execute multi‑year partner growth strategies aligned with company revenue, margin, and market expansion goals.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Evaluate partner performance and investment decisions to ensure strong return and strategic alignment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Executive Partner Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Serve as a senior strategic business partner and executive sponsor to key partners, including insurers, producers, payroll firms, and technology partners.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Optimize the positioning of bswift’s products and services within partner portfolios to maximize profitability, market penetration, and business volume.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Lead executive‑level partner stewardship meetings, QBRs, and long‑term strategic planning discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Act as the primary escalation point for complex partner issues and as a leadership liaison between partners and bswift executives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Renewals, Pricing \u0026amp;amp; Financial Strategy\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Oversee renewal strategy across assigned partner portfolios, ensuring appropriate margins and customer or membership retention targets are achieved.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Prepare partners for renewal discussions by clearly articulating pricing, value, and cost drivers of bswift products and services.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Develop complex financial analyses, business cases, and strategic recommendations, and present them to executive leadership and partners.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Market, Competitive \u0026amp;amp; Strategic Insights\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Monitor market trends, regulatory developments, and competitive dynamics impacting partners and the broader benefits ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Translate market insights into actionable sales and business development strategies that strengthen bswift’s competitive advantage.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Partner with Product and Strategy teams to influence roadmap priorities based on partner needs and market opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Cross‑Functional \u0026amp;amp; Organizational Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Establish and maintain strong executive‑level relationships across internal teams including Sales, Product Management, Finance, EDI, Operations, and Legal.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Ensure partner strategies are aligned with internal capabilities, regulatory requirements, and long‑term business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Support partner‑driven sales opportunities related to new business, growth, and cross‑sell initiatives, including executive‑level involvement in sales pursuits and system demonstrations when appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;hr width=\u0026quot;100%\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHAT YOU NEED TO SUCCEED (Required Education and Experience)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Bachelor’s degree or an equivalent combination of education and related experience.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Extensive experience in business development, partner sales, or strategic alliances in a B2B environment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Proven track record of driving partner‑led revenue growth and managing executive‑level relationships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Abilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Executive‑level sales, negotiation, and relationship‑building skills.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Strong financial and business acumen, including experience with pricing, margins, and revenue models.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Ability to define and execute long‑term growth strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Exceptional communication, presentation, and executive presence.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Strong cross‑functional leadership and influence capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;hr width=\u0026quot;100%\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;NICE TO HAVE (Preferred Education and Experience)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul type=\u0026quot;disc\u0026quot;\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Experience in benefits administration, HR technology, insurance, or payroll ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Background working with carrier integrations, indirect sales models, or channel‑driven growth strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Experience partnering closely with Product and Technology teams to scale platform‑based offerings.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;hr width=\u0026quot;100%\u0026quot;\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OTHER DUTIES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p class=\u0026quot;x_MsoNormal\u0026quot;\u0026gt;Travel may be required.\u0026lt;br\u0026gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join bswift?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits of Working at bswift:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Health Benefits\u0026lt;/strong\u0026gt;: Access to health, dental, and vision plans to support your wellness and that of your family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation\u0026lt;/strong\u0026gt;: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote first, Office friendly environment!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;No time to commute?\u0026amp;nbsp; No problem!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retirement Savings Plans\u0026lt;/strong\u0026gt;: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Development\u0026lt;/strong\u0026gt;: Opportunities for career growth, including training and access to resources to support your career progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Culture\u0026lt;/strong\u0026gt;: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Wellbeing Initiatives\u0026lt;/strong\u0026gt;: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make an Impact\u0026lt;/strong\u0026gt;: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Specific benefit offerings vary by position and may be subject to change.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;In the spirit of pay transparency, we are excited to share the base salary range for this position is $140,000-$150,000, exclusive of fringe benefits or potential bonuses.\u0026amp;nbsp; If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future \u0026amp;amp; continued salary growth. We also offer a generous compensation and benefits package!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\u0026lt;/header\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__wrapper \u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__column\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Pursue Excellence, Embrace Accountability, Deliver Superior Service, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;and strive to\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Be A Great Place To Work\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have what it takes to join our award-winning culture, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007656006,"name":"Sales-CP","child_ids":[],"parent_id":null}],"offices":[{"id":4003587006,"name":"Remote - US","location":"Remote- US","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bswift/jobs/4686258006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":4550129006,"location":{"name":"Remote- US"},"metadata":null,"id":4686258006,"updated_at":"2026-06-10T09:52:23-04:00","requisition_id":"2405","title":"Client Analyst II","company_name":"bswift ","first_published":"2026-06-10T09:52:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Want to be a bswifter?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/header\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;ABOUT US\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:246,\u0026amp;quot;335559739\u0026amp;quot;:246,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional\u0026amp;nbsp;service\u0026amp;nbsp;to our clients. We are looking for a talented and experienced individual to join our team as a\u0026lt;/span\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;\u0026amp;nbsp;Client Analyst II\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;WHAT YOU’LL DO\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:246,\u0026amp;quot;335559739\u0026amp;quot;:246,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;The Client Analyst II plays a critical role in delivering exceptional service to bswift clients and their employees, with a strong focus on creating raving fans. This role\u0026amp;nbsp;is responsible for\u0026amp;nbsp;maintaining\u0026amp;nbsp;client benefits websites,\u0026amp;nbsp;executing\u0026amp;nbsp;and documenting benefits-related processes, and providing day-to-day operational support to clients, their participants, and the bswift service center.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:246,\u0026amp;quot;335559739\u0026amp;quot;:246,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Provide ongoing service delivery to support client requirements and business needs\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Serve as first-level system support for assigned clients\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Maintain and update client benefits websites\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Perform ongoing audits and file reviews to ensure data integrity and accuracy\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Manage daily, weekly, and annual inbound and outbound file processing\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Research, analyze, and resolve participant cases and inquiries\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;7\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Execute client-specific reporting and support ACA processing activities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;8\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Perform system testing to support bswift platform releases and annual enrollment activities\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;9\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Review release documentation to understand system changes and client impacts\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;10\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Execute operational processes as outlined in client Admin Guides\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;11\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Configure and test system functionality to meet client requirements for projects and enrollments\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;12\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Provide timely and accurate responses to client inquiries through research and analysis\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;33\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;13\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Perform billing-related tasks, including invoice generation, payment posting, and receivables reconciliation\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;WHAT YOU NEED TO SUCCEED (Required Education and Experience)\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:246,\u0026amp;quot;335559739\u0026amp;quot;:246,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;34\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;34\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office products\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;34\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Extensive experience working with databases, including data interpretation and manipulation\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;34\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;4\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Strong analytical and problem-solving skills with the ability to think creatively and independently\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;34\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;5\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Effective verbal and written communication skills to collaborate with clients and internal teams\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;34\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;6\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience with benefits administration systems, payroll systems, HRIS, or related software platforms\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;NICE TO HAVE (Preferred Education and Experience)\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:246,\u0026amp;quot;335559739\u0026amp;quot;:246,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;35\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;1\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Prior experience supporting ACA processing\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;35\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;2\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Experience working in a client-facing, service-oriented environment\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-leveltext=\u0026quot;\u0026quot; data-font=\u0026quot;Symbol\u0026quot; data-listid=\u0026quot;35\u0026quot; data-list-defn-props=\u0026quot;{\u0026amp;quot;335552541\u0026amp;quot;:1,\u0026amp;quot;335559685\u0026amp;quot;:720,\u0026amp;quot;335559991\u0026amp;quot;:360,\u0026amp;quot;469769226\u0026amp;quot;:\u0026amp;quot;Symbol\u0026amp;quot;,\u0026amp;quot;469769242\u0026amp;quot;:[8226],\u0026amp;quot;469777803\u0026amp;quot;:\u0026amp;quot;left\u0026amp;quot;,\u0026amp;quot;469777804\u0026amp;quot;:\u0026amp;quot;\u0026amp;quot;,\u0026amp;quot;469777815\u0026amp;quot;:\u0026amp;quot;hybridMultilevel\u0026amp;quot;}\u0026quot; data-aria-posinset=\u0026quot;3\u0026quot; data-aria-level=\u0026quot;1\u0026quot;\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Familiarity with benefits enrollment cycles and annual open enrollment support\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;none\u0026quot;\u0026gt;\u0026lt;span data-ccp-parastyle=\u0026quot;heading 3\u0026quot;\u0026gt;OTHER DUTIES\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;134245418\u0026amp;quot;:true,\u0026amp;quot;134245529\u0026amp;quot;:true,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:246,\u0026amp;quot;335559739\u0026amp;quot;:246,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time with or without notice.\u0026lt;/span\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;134233117\u0026amp;quot;:false,\u0026amp;quot;134233118\u0026amp;quot;:false,\u0026amp;quot;201341983\u0026amp;quot;:0,\u0026amp;quot;335559738\u0026amp;quot;:0,\u0026amp;quot;335559739\u0026amp;quot;:0,\u0026amp;quot;335559740\u0026amp;quot;:300}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join bswift?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits of Working at bswift:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Health Benefits\u0026lt;/strong\u0026gt;: Access to health, dental, and vision plans to support your wellness and that of your family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation\u0026lt;/strong\u0026gt;: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote first, Office friendly environment!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;No time to commute?\u0026amp;nbsp; No problem!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retirement Savings Plans\u0026lt;/strong\u0026gt;: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Development\u0026lt;/strong\u0026gt;: Opportunities for career growth, including training and access to resources to support your career progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Culture\u0026lt;/strong\u0026gt;: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Wellbeing Initiatives\u0026lt;/strong\u0026gt;: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make an Impact\u0026lt;/strong\u0026gt;: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Specific benefit offerings vary by position and may be subject to change.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;In the spirit of pay transparency, we are excited to share the base salary range for this position is $22-29/hr, exclusive of fringe benefits or potential bonuses.\u0026amp;nbsp; If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future \u0026amp;amp; continued salary growth. We also offer a generous compensation and benefits package!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\u0026lt;/header\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__wrapper \u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__column\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Pursue Excellence, Embrace Accountability, Deliver Superior Service, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;and strive to\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Be A Great Place To Work\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have what it takes to join our award-winning culture, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007653006,"name":"Client Service - Direct","child_ids":[],"parent_id":null}],"offices":[{"id":4003587006,"name":"Remote - US","location":"Remote- US","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bswift/jobs/4686866006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":4550472006,"location":{"name":"Remote- US"},"metadata":null,"id":4686866006,"updated_at":"2026-06-12T13:32:27-04:00","requisition_id":"2407","title":"Service Center Client Manager","company_name":"bswift ","first_published":"2026-06-12T13:32:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Want to be a bswifter?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/header\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;ABOUT US\u0026lt;br\u0026gt;bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a dynamic and customer-focused professional to join our team as a Service Center Client Manager (SCCM).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;WHAT YOU’LL DO\u0026lt;br\u0026gt;The Service Center Client Manager (SCCM) serves as a strategic leader and trusted advisor responsible for delivering exceptional client experiences and building strong, lasting partnerships. Acting as the primary point of contact for a portfolio of clients, this role champions client needs, drives process improvements, and ensures Service Center performance meets and exceeds expectations.\u0026lt;br\u0026gt;The SCCM collaborates cross-functionally with Operations, Quality, Training, Sales, Client Services, and Implementation teams to translate client feedback into actionable solutions. This role plays a critical part in resolving challenges, supporting successful client launches, and maintaining service excellence during high-impact periods such as Annual Enrollment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)\u0026lt;br\u0026gt;Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\u0026lt;br\u0026gt;Client Relationship Management \u0026amp;amp; Strategy\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Serve as the primary point of contact and strategic partner for assigned clients.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Build and maintain strong relationships, ensuring client goals and service expectations are consistently exceeded.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Lead proactive client meetings to review performance, identify opportunities, and align on strategic initiatives.\u0026lt;br\u0026gt;Process Improvement \u0026amp;amp; Performance Optimization\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Analyze service trends and root causes to identify areas for improvement.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Develop and implement high-impact process improvements that enhance operational efficiency and client satisfaction.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Use data insights to drive continuous improvement and inform decision-making.\u0026lt;br\u0026gt;Cross-Functional Collaboration\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Partner with internal teams including Operations, Quality, Training, Sales, Client Services, and Implementation to enhance service delivery.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Support the development of training materials, tools, and resources to empower Service Center teams.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Ensure alignment between client expectations and internal execution.\u0026lt;br\u0026gt;Client Implementation \u0026amp;amp; Sales Support\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Support sales and implementation efforts by articulating Service Center value and capabilities.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Contribute to successful client onboarding and go-live activities, ensuring a seamless transition to operations.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Provide subject matter expertise during client presentations and solution discussions.\u0026lt;br\u0026gt;Escalation Management \u0026amp;amp; Issue Resolution\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Manage and resolve client escalations with urgency and professionalism.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Turn challenges into opportunities to strengthen client relationships and trust.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Ensure timely communication and resolution of issues impacting service delivery.\u0026lt;br\u0026gt;Reporting \u0026amp;amp; Communication\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Leverage data and storytelling to communicate performance, highlight successes, and identify improvement opportunities.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Prepare and deliver client-facing reports and presentations.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Maintain clear, consistent communication with both clients and internal stakeholders.\u0026lt;br\u0026gt;WHAT YOU NEED TO SUCCEED (Required Education and Experience)\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Bachelor’s degree or an equivalent combination of education and relevant experience.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;2–5 years of client management experience with demonstrated success managing projects and/or teams.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;2–5 years of experience in customer care, service center, or call center environments.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Experience in process improvement and benefits administration.\u0026lt;br\u0026gt;Skills \u0026amp;amp; Abilities\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Strong interpersonal and relationship-building skills with a client-first mindset.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Excellent verbal and written communication skills, including presentation abilities.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Analytical mindset with the ability to interpret data and identify actionable insights.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Ability to manage multiple priorities in a fast-paced, deadline-driven environment.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Strong problem-solving skills with a proactive and solution-oriented approach.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;High level of adaptability, initiative, and ownership.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Proficiency in Microsoft Office (Word, Excel, PowerPoint).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;NICE TO HAVE (Preferred Education and Experience)\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Experience supporting benefits administration or HR technology solutions.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Prior experience working in a client-facing role within a Service Center environment.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Experience supporting large-scale implementations or Annual Enrollment periods.\u0026lt;br\u0026gt;• \u0026amp;nbsp; \u0026amp;nbsp;Familiarity with continuous improvement methodologies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;OTHER DUTIES\u0026lt;br\u0026gt;Minimal travel may be required.\u0026lt;br\u0026gt;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join bswift?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits of Working at bswift:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Health Benefits\u0026lt;/strong\u0026gt;: Access to health, dental, and vision plans to support your wellness and that of your family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation\u0026lt;/strong\u0026gt;: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote first, Office friendly environment!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;No time to commute?\u0026amp;nbsp; No problem!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retirement Savings Plans\u0026lt;/strong\u0026gt;: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Development\u0026lt;/strong\u0026gt;: Opportunities for career growth, including training and access to resources to support your career progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Culture\u0026lt;/strong\u0026gt;: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Wellbeing Initiatives\u0026lt;/strong\u0026gt;: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make an Impact\u0026lt;/strong\u0026gt;: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Specific benefit offerings vary by position and may be subject to change.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;In the spirit of pay transparency, we are excited to share the base salary range for this position is $75,000-$95,000, exclusive of fringe benefits or potential bonuses.\u0026amp;nbsp; If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future \u0026amp;amp; continued salary growth. We also offer a generous compensation and benefits package!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\u0026lt;/header\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__wrapper \u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__column\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Pursue Excellence, Embrace Accountability, Deliver Superior Service, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;and strive to\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Be A Great Place To Work\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have what it takes to join our award-winning culture, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007671006,"name":"Service Center","child_ids":[],"parent_id":null}],"offices":[{"id":4003587006,"name":"Remote - US","location":"Remote- US","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bswift/jobs/4685886006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":4549950006,"location":{"name":"Remote- US"},"metadata":null,"id":4685886006,"updated_at":"2026-06-02T10:25:38-04:00","requisition_id":"2401","title":"Service Delivery Manager","company_name":"bswift ","first_published":"2026-06-02T10:15:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Want to be a bswifter?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/header\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;ABOUT US\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;bswift is a leading benefits administration company that specializes in delivering innovative, personalized solutions to help employers and their employees navigate the complexities of health and benefits decisions. Through Evive, our personalization and engagement platform, we provide tailored, data-driven member experiences that improve engagement, understanding, and outcomes across the benefits lifecycle. We are seeking a \u0026lt;strong\u0026gt;Service Delivery Manager – Evive\u0026lt;/strong\u0026gt; to support our clients and ensure exceptional delivery of this platform.\u0026lt;/div\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHAT YOU’LL DO\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;The \u0026lt;strong\u0026gt;Service Delivery Manager – Evive\u0026lt;/strong\u0026gt; is responsible for delivering an exceptional client experience by supporting employers and their members on Evive’s personalization-focused SaaS platform. This role blends client relationship management, platform configuration, data analysis, and cross-functional collaboration to ensure each client’s Evive environment is accurate, optimized, and effective.\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;Evive is a post-election engagement platform, and this role requires a strong understanding of client benefit structures, demographic and eligibility data, and health engagement strategies to deliver curated, member-level experiences that drive engagement and value.\u0026lt;/div\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;\u0026lt;em\u0026gt;Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Platform Implementation \u0026amp;amp; Ongoing Delivery\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Lead and guide clients through the implementation of new Evive solutions, including requirements discovery, data intake, and platform setup.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Configure Evive settings to align with client-specific benefit programs, demographics, eligibility rules, communication logic, and personalized journey triggers.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Maintain and update client configurations as plan designs, data inputs, eligibility rules, or engagement strategies change.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Ensure consistent delivery of Evive personalization features, including journey pathways, nudges, recommendations, and outreach communications.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Client Support \u0026amp;amp; Issue Resolution\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Serve as the primary day-to-day point of contact for clients using the Evive platform.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Respond to client questions and incidents in a timely and accurate manner.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Research and resolve inquiries related to eligibility data, personalization logic, health journey outputs, and data file discrepancies.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Own issues and tickets from intake through resolution, coordinating with product, engineering, or data teams as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Testing \u0026amp;amp; Quality Assurance\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Test client-specific Evive configurations, including data mapping, demographic ingestion, benefit-based logic, personalization triggers, and communication workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Validate new or updated functionality to ensure accuracy prior to client launch or new plan year cycles.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Partner with product management, engineering, data operations, and call center teams to support successful deployments and smooth onboarding.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Ensure accurate eligibility and event data processing.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Provide actionable client feedback to product teams to influence future platform enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Training \u0026amp;amp; Client Enablement\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Prepare and deliver product demonstrations, platform walkthroughs, new feature training, and open enrollment updates.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Educate client administrators on best practices for using the Evive portal, dashboards, reporting, and engagement tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Data \u0026amp;amp; File Management\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Manage workflows associated with carrier feeds, eligibility files, demographic updates, and other inbound data sources.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Partner with integrated support teams to validate data and track issue resolution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Identify opportunities to improve service efficiency, reduce manual effort, and enhance the client and member experience.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Recommend process improvements based on recurring issues or observed platform behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Maintain deep knowledge of Evive’s platform capabilities, rules engine, reporting, and engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Team Contribution\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Mentor junior team members or analysts supporting Evive client operations.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Lead or contribute to client meetings, status calls, and strategic planning discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Support pre-sales solutioning discussions or product demonstrations as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;WHAT YOU NEED TO SUCCEED (Required Education and Experience)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Bachelor’s degree or equivalent professional experience.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;5+ years of direct client-facing experience in benefits administration, digital health engagement, or HR technology.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;2+ years of experience managing projects or implementations in a SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Abilities\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Strong technical aptitude with comfort navigating personalization engines, eligibility files, and data-driven systems.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Advanced proficiency in Microsoft Excel, including VLOOKUPs, PivotTables, and data validation.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Excellent written and verbal communication skills, with the ability to translate technical concepts for both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Strong analytical and problem-solving skills with a data-driven mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Highly organized, detail-oriented, and reliable, with strong follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Ability to work effectively in a fast-paced, evolving, and sometimes ambiguous environment.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Collaborative team player with a passion for customer success and operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;NICE TO HAVE (Preferred Education and Experience)\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Experience with personalization platforms, rules engines, or member engagement technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Prior experience supporting health benefits, wellness, or digital health solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li class=\u0026quot;___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\u0026quot;\u0026gt;Experience mentoring or guiding junior team members.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;OTHER DUTIES\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;div class=\u0026quot;paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\u0026quot;\u0026gt;Minimal travel may be required.\u0026lt;br\u0026gt;This job description is not intended to be an exhaustive list of duties, responsibilities, or activities. Responsibilities may change at any time with or without notice.\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join bswift?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits of Working at bswift:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Health Benefits\u0026lt;/strong\u0026gt;: Access to health, dental, and vision plans to support your wellness and that of your family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation\u0026lt;/strong\u0026gt;: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote first, Office friendly environment!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;No time to commute?\u0026amp;nbsp; No problem!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retirement Savings Plans\u0026lt;/strong\u0026gt;: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Development\u0026lt;/strong\u0026gt;: Opportunities for career growth, including training and access to resources to support your career progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Culture\u0026lt;/strong\u0026gt;: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Wellbeing Initiatives\u0026lt;/strong\u0026gt;: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make an Impact\u0026lt;/strong\u0026gt;: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Specific benefit offerings vary by position and may be subject to change.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;In the spirit of pay transparency, we are excited to share the base salary range for this position is $XX.00-$XX.00, exclusive of fringe benefits or potential bonuses.\u0026amp;nbsp; If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future \u0026amp;amp; continued salary growth. We also offer a generous compensation and benefits package!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\u0026lt;/header\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__wrapper \u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__column\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Pursue Excellence, Embrace Accountability, Deliver Superior Service, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;and strive to\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Be A Great Place To Work\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have what it takes to join our award-winning culture, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4007653006,"name":"Client Service - Direct","child_ids":[],"parent_id":null}],"offices":[{"id":4003587006,"name":"Remote - US","location":"Remote- US","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bswift/jobs/4661258006","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"education":"education_required","internal_job_id":4537612006,"location":{"name":"Remote- US"},"metadata":null,"id":4661258006,"updated_at":"2026-05-07T10:17:16-04:00","requisition_id":"2291","title":"Sr. Project Manager  ","company_name":"bswift ","first_published":"2026-03-09T14:38:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Want to be a bswifter?\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/header\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU’LL DO (Job Summary)\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Support the Enterprise Project Management Organization (EPMO) by driving \u0026lt;strong\u0026gt;client‑facing benefits administration initiatives\u0026lt;/strong\u0026gt; as well as \u0026lt;strong\u0026gt;enterprise‑level internal programs\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires a \u0026lt;strong\u0026gt;strong understanding of benefits administration products\u0026lt;/strong\u0026gt;, hands‑on experience \u0026lt;strong\u0026gt;servicing clients\u0026lt;/strong\u0026gt;, and leading projects tied to \u0026lt;strong\u0026gt;service delivery, operational readiness, and annual enrollment (AE)\u0026lt;/strong\u0026gt;. You will partner closely with client service, implementation, product, and technology teams to ensure high‑quality execution and client satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Senior Project Manager will advance organizational strategy, improve operational efficiency, and ensure consistent, high‑quality project delivery across a diverse portfolio of client and internal initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Client‑Facing Benefits Administration Project Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage \u0026lt;strong\u0026gt;client‑facing projects within a benefits administration environment\u0026lt;/strong\u0026gt;, ensuring alignment between client expectations, service delivery teams, and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive projects related to \u0026lt;strong\u0026gt;client service delivery, benefits platform enhancements, operational readiness, and annual enrollment planning and execution\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted partner to client service teams by proactively identifying risks, managing dependencies, and resolving issues that may impact client experience or delivery timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure client initiatives align with goals related to \u0026lt;strong\u0026gt;client health, satisfaction, retention, and long‑term partnership success\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Annual Enrollment (AE) \u0026amp;amp; Service Delivery Initiatives\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead or support \u0026lt;strong\u0026gt;annual enrollment–related projects\u0026lt;/strong\u0026gt;, including planning, cross‑team coordination, readiness tracking, and post‑AE analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate efforts across service delivery, technology, product, and operations teams to ensure smooth execution during high‑volume, time‑sensitive benefit cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply strong organizational and communication skills to manage competing priorities and mitigate risk during peak enrollment periods.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Internal Strategic \u0026amp;amp; Enterprise Program Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage internal initiatives that directly support \u0026lt;strong\u0026gt;client success, service model improvements, and benefits administration operational efficiency\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee enterprise programs such as technology implementations, process optimization, and enhancements to benefits administration tools and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion continuous improvement and innovation to streamline delivery, reduce manual effort, and improve scalability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Integrated Project Management \u0026amp;amp; Governance\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop, maintain, and execute detailed project plans using \u0026lt;strong\u0026gt;Smartsheet\u0026lt;/strong\u0026gt; as a primary tool, along with Jira and other project management platforms as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply Agile, Scrum, or Waterfall methodologies appropriately based on project scope and client needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate collaboration across cross‑functional internal teams, external vendors, and executive stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and manage timelines, budgets, risks, issues, and dependencies to ensure successful delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate project status, milestones, risks, and outcomes clearly and consistently to stakeholders at all levels.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;WHAT YOU NEED TO SUCCEED (Required Education \u0026amp;amp; Experience)\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree required; advanced degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5–10 years of experience in benefits administration products and platforms\u0026lt;/strong\u0026gt;, preferably in a client‑facing or service delivery environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience \u0026lt;strong\u0026gt;servicing clients and leading client‑driven initiatives\u0026lt;/strong\u0026gt; in a benefits administration or benefits technology setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2–5 years of direct project or program management experience\u0026lt;/strong\u0026gt;, managing complex, cross‑functional initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of \u0026lt;strong\u0026gt;service delivery models, operational workflows, and annual enrollment cycles\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with \u0026lt;strong\u0026gt;Smartsheet\u0026lt;/strong\u0026gt; (strongly required), Jira, and related project management tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Agile, Scrum, and Waterfall methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional communication, organization, and stakeholder‑management skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently in a remote environment while managing multiple priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;hr\u0026gt;\n\u0026lt;h2\u0026gt;NICE TO HAVE (Preferred Education \u0026amp;amp; Experience)\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;PMP certification preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading or supporting \u0026lt;strong\u0026gt;annual enrollment projects\u0026lt;/strong\u0026gt; at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in benefits technology, consulting, or SaaS environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience driving enterprise‑level change or large‑scale operational improvement initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Join bswift?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Benefits of Working at bswift:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comprehensive Health Benefits\u0026lt;/strong\u0026gt;: Access to health, dental, and vision plans to support your wellness and that of your family.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation\u0026lt;/strong\u0026gt;: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Remote first, Office friendly environment!\u0026amp;nbsp;\u0026lt;/strong\u0026gt;No time to commute?\u0026amp;nbsp; No problem!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Retirement Savings Plans\u0026lt;/strong\u0026gt;: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Professional Development\u0026lt;/strong\u0026gt;: Opportunities for career growth, including training and access to resources to support your career progression.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Supportive Culture\u0026lt;/strong\u0026gt;: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Wellbeing Initiatives\u0026lt;/strong\u0026gt;: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Make an Impact\u0026lt;/strong\u0026gt;: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Specific benefit offerings vary by position and may be subject to change.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;margin: 0in; font-family: Calibri; font-size: 11.0pt;\u0026quot;\u0026gt;In the spirit of pay transparency, we are excited to share the base salary range for this position is $110,000-$135,000, exclusive of fringe benefits or potential bonuses.\u0026amp;nbsp; If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future \u0026amp;amp; continued salary growth. We also offer a generous compensation and benefits package!\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;header\u0026gt;\u0026lt;/header\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__wrapper \u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-section__column\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;Pursue Excellence, Embrace Accountability, Deliver Superior Service, \u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;and strive to\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt; Be A Great Place To Work\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span data-contrast=\u0026quot;auto\u0026quot;\u0026gt;If you have what it takes to join our award-winning culture, we’d love to hear from you!\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;span data-ccp-props=\u0026quot;{\u0026amp;quot;335559739\u0026amp;quot;:0}\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4014538006,"name":"Operational Excellence","child_ids":[],"parent_id":null}],"offices":[{"id":4003587006,"name":"Remote - US","location":"Remote- US","child_ids":[],"parent_id":null}]}],"meta":{"total":5}}