{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5078573008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4407452008,"location":{"name":"Germany - Remote"},"metadata":null,"id":5078573008,"updated_at":"2026-03-10T16:55:37-04:00","requisition_id":"276","title":"Clinical Operations Consultant - Germany (M/F/D)","company_name":"BetterHelp","first_published":"2026-02-01T10:41:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Who are we and why should you join us?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Clinical Operations Manager - Germany at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What are we looking for?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a hard-working, passionate, fast-paced individual with experience providing direct clinical care to join our Clinical Operations Team. Our Clinical Operations teammates are the liaison between BetterHelp members, the counselors, and the technology platform; and they consistently help our company to improve efficacy and quality between the three.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are a self-starter with a growth mindset that spans clinical quality, business development, and the rapid pace of change characteristic of a tech startup. With your experience and opinions from direct clinical care, you are confident in your abilities to apply the best of “what’s working today” in the mental wellbeing sector, while being a vocal proponent of what “red tape” should be eliminated or redesigned to better serve clients and their counseling progress.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a role that is primed for extreme individual career growth and development, combined with the opportunity to change how psychological counseling services are accessed both domestically and internationally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What will you do?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will provide support via email, phone, and chat on a daily basis to our rapidly growing counselor network, in order to ensure they are always well-equipped to provide high-quality clinical care to our members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will act as a point of escalation for complex customer and counselor questions to ensure quality Improvement, and you will organize cross-functional teams as needed to resolve any escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be accountable for auditing qualitative, quantitative, and/or episodic data and provide fair, actionable, and constructive clinical feedback to counselors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will monitor the clinical capabilities and relevant work experience of counselors applying to be part of the BetterHelp platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will proactively conduct outreach and maintain productive communications with counselors to get feedback, improve satisfaction, and prevent churn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will learn how to articulate new product ideas and/or enhancements to existing product features for our Clinical Product Liaison team, and you will work with them to get those ideas implemented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will stay up to date with the regulatory environment, with support from our Legal Team and our Provider Network Team, and you will clearly communicate changes to the organization to support compliance with mental health ethical and legal standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will work closely with Marketing Department and participate in public speaking events, media interviews, and appear on BetterHelp\u0026#39;s social media channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will support QA efforts as needed as BetterHelp launches into the insurance marketplac\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What will you NOT do?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Can I work remotely?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is based in California but we\u0026#39;re a fully remote team. For those in the EU, you\u0026#39;ll work your local hours but ask that a portion of your working hours overlap with our US team to ensure effective collaboration. Employees may also be asked to visit our Mountain View, CA office (up to three times per year) to build strong team connections and experience our culture. Travel expenses will be covered, and reasonable accommodations will be made for those with unique travel challenges.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Requirements\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;M.Sc. in Psychology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preferably licensed psychotherapist in Germany (Psychologische:r Psychotherapeut:in) or in advanced license training (exam within the next 3-6 months)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have at least 3 months of good-standing experience as a BetterHelp counselor in the last 2 years\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professionally fluent in both German and English languages (verbal and written)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work independently, but willing to connect and ask questions if needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thorough and reliable in their work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexible and motivated to assist in any task\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical and metrics driven, with a proven track record of making decisions based on data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand and respect different therapeutic approaches, even if it is not your own preferred approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have great communication skills including public speaking\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable and competent to participate in media interview and appear on BetterHelp\u0026#39;s social media channels and\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a growth mindset, and you thrive in a data-driven, customer-centric environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;This is a remote contract position.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Wer sind wir – und warum solltest du Teil unseres Teams werden?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp hat es sich zur Aufgabe gemacht, die traditionellen Hürden zur psychologischen Beratung abzubauen und psychische Gesundheitsförderung für alle zugänglicher zu machen. Gegründet im Jahr 2013, sind wir heute der weltweit größte Online-Beratungsservice und bieten bezahlbare, flexible psychologische Beratung in 210 Ländern und über 60 Sprachen an. Unser Netzwerk aus über 30.000 Berater:innen hat bereits Millionen von Menschen dabei unterstützt, Verantwortung für ihr psychisches Wohlbefinden zu übernehmen und ihr Leben nachhaltig zu verändern. Und wir sind noch lange nicht am Ziel: Da der ungedeckte Bedarf an psychologischen Beratungsangeboten weiter wächst, versteht sich BetterHelp als aktiver Teil der Lösung.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Als Clinical Operations Manager:in – Germany bei BetterHelp wirst du Teil eines vielfältigen Teams aus approbierten Psychotherapeut:innen, Ingenieur:innen, Produkt-Expert:innen, Kreativen, Marketing Expert:innen und Führungskräften, die eine gemeinsame Vision teilen: den Zugang zu psychologischer Beratung zu erweitern.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Als Unternehmen im Bereich des mentalen Wohlbefindens nehmen wir auch das psychische Befinden unserer Mitarbeiter:innen sehr ernst. Wir investieren gezielt in Wohlbefinden und berufliche Weiterentwicklung, weil wir wissen, dass unternehmerisches und individuelles Wachstum zusammengehören. Bei BetterHelp kannst du deinen eigenen Weg gestalten, direkt etwas bewirken und wirst täglich gefordert – mit einer unterstützenden Community an deiner Seite.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Wen suchen wir?\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Wir suchen eine engagierte, belastbare und leidenschaftliche Persönlichkeit mit Erfahrung in der direkten klinischen Arbeit, die unser Clinical Operations Team verstärkt.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unsere Clinical Operations Kolleg:innen fungieren als Schnittstelle zwischen BetterHelp-Mitgliedern, Berater:innen und der Technologieplattform und tragen kontinuierlich dazu bei, Wirksamkeit und Qualität in diesem Zusammenspiel zu verbessern.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Du bist eine proaktive Persönlichkeit in mit einer Wachstumsmentalität, die klinische Qualität, Geschäftsentwicklung und die Dynamik eines Tech-Startups miteinander verbindet. Mit deiner Erfahrung aus der direkten klinischen Arbeit bringst du fundierte Einschätzungen dazu ein, was im Bereich des mentalen Wohlbefindens heute gut funktioniert – und setzt dich gleichzeitig aktiv dafür ein, bürokratische Hürden abzubauen oder neu zu gestalten, um Klient:innen und deren Beratungsprozess besser zu unterstützen.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Diese Rolle bietet außergewöhnliche Möglichkeiten für individuelles Karrierewachstum und persönliche Entwicklung – verbunden mit der Chance, den Zugang zu psychologischer Beratung national wie international nachhaltig mitzugestalten.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Was wirst du tun?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Du unterstützt unser schnell wachsendes Netzwerk von Berater:innen täglich per E-Mail, Telefon und Chat, damit sie jederzeit bestmöglich befähigt sind, qualitativ hochwertige psychologische Beratung für unsere Mitglieder zu erbringen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du fungierst als Eskalationsstelle für komplexe Anliegen von Klient:innen und Berater:innen, förderst Qualitätsverbesserung und koordinierst bei Bedarf funktionsübergreifende Teams zur Lösung von Eskalationen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du bist verantwortlich für die Auswertung qualitativer, quantitativer und/oder episodischer Daten und gibst faire, umsetzbare und konstruktive fachliche Rückmeldungen an Berater:innen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du überprüfst die fachlichen Kompetenzen und die relevante Berufserfahrung von Berater:innen, die sich für die BetterHelp-Plattform bewerben.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du meldest dich proaktiv bei unseren Berater:innen und pflegst eine konstruktive Kommunikation, um Feedback einzuholen, Zufriedenheit zu steigern und Abwanderung zu vermeiden.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du lernst, neue Produktideen oder Verbesserungen bestehender Funktionen klar zu formulieren und arbeitest mit unserem Clinical Product Liaison Team zusammen, um diese umzusetzen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du bleibst – unterstützt durch unser Legal Team und unser Provider Network Team – über regulatorische Entwicklungen informiert und kommunizierst relevante Änderungen klar innerhalb der Organisation, um die Einhaltung ethischer und rechtlicher Standards im Bereich des mentalen Wohlbefindens sicherzustellen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du arbeitest eng mit dem Marketing-Team zusammen, nimmst an öffentlichen Auftritten sowie Medieninterviews teil und trittst auf den Social-Media-Kanälen von BetterHelp auf.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du unterstützt bei Bedarf Qualitätssicherungsprozesse, insbesondere im Rahmen eines möglichen Einstiegs von BetterHelp in den Versicherungsmarkt.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Was wirst du nicht tun?\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Du wirst dir keine Sorgen über „Liquidität\u0026quot;, „verbleibendes Kapital“ oder „Zeit bis zur nächsten Finanzierungsrunde“ machen müssen. Wir haben die DNA eines Startups, sind aber vollständig finanziert – für jeden Schritt bis zum Erfolg.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du wirst nicht auf deine „Tätigkeitsbeschreibung“ beschränkt sein. Du wirkst an Produktentwicklung, Marketing, Geschäftsstrategie und vielem mehr mit.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du wirst nicht durch Büropolitik, Ego oder schlechte Stimmung ausgebremst. Bei uns arbeiten ausschließlich positive, angenehme Menschen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Du wirst nicht ausbrennen. Wir arbeiten engagiert, aber wir glauben fest an eine nachhaltige Work-Life-Balance. Wirklich.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Kann ich remote arbeiten?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp hat seinen Sitz in Kalifornien, arbeitet jedoch vollständig remote. Wenn du in der EU tätig bist, arbeitest du zu deinen lokalen Zeiten, wobei ein Teil deiner Arbeitszeit mit dem US-Team überlappen sollte, um eine effektive Zusammenarbeit zu ermöglichen.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Mitarbeiter:innen können außerdem gebeten werden, bis zu dreimal pro Jahr unser Büro in Mountain View, Kalifornien zu besuchen, um die Bindung an das Team zu stärken und unsere Unternehmenskultur kennenzulernen. Reise- und Unterbringungskosten werden übernommen, und für besondere Reisebedürfnisse werden angemessene Lösungen gefunden.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Anforderungen\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Masterabschluss (M.Sc.) in Psychologie\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Idealerweise Approbation als Psychologische:r Psychotherapeut:in in Deutschland oder fortgeschrittene Ausbildung (Prüfung innerhalb der nächsten 3–6 Monate)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mindestens 3 Monate erfolgreiche Tätigkeit als BetterHelp-Berater:in in den letzten 2 Jahren\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Verhandlungssichere Deutsch- und Englischkenntnisse (schriftlich und mündlich)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Selbstständige Arbeitsweise sowie Bereitschaft, bei Bedarf Fragen zu stellen und den Austausch zu suchen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gründliche, zuverlässige Arbeitsweise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Flexibilität und Motivation, bei unterschiedlichen Aufgaben zu unterstützen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytische Denkweise und datenbasierte Entscheidungsfindung mit nachweislicher Erfolgsbilanz\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fähigkeit, unterschiedliche therapeutische Ansätze zu verstehen und zu respektieren – auch wenn sie nicht dem eigenen bevorzugten Ansatz entsprechen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sehr gute Kommunikationsfähigkeiten, einschließlich öffentlicher Auftritte\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sicherheit und Kompetenz im Umgang mit Medieninterviews und Auftritten auf Social-Media-Kanälen\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Wachstumsorientierte Haltung und Freude an einem datengetriebenen, kund:innenzentrierten Umfeld\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Benefits\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote-Vertragsposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Die Möglichkeit, etwas aufzubauen, das Leben verändert – und von Menschen geschätzt wird\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eine großartige Community engagierter Kolleg:innen\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Bei BetterHelp schätzen wir Vielfalt und Individualität. Als Teil der Teladoc-Health-Familie sind wir stolz darauf, ein Equal Opportunity Employer zu sein. Wir diskriminieren weder heute noch in Zukunft Bewerber:innen oder Mitarbeiter:innen aufgrund von Alter, Herkunft, ethnischer Zugehörigkeit, Religion, Geschlecht, Hautfarbe, nationaler Herkunft, Geschlechtsidentität, sexueller Orientierung, Gesundheitsstatus, Familienstand, Elternschaft, Behinderung oder Veteran:innenstatus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024816008,"name":"Clinical Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4019563008,"name":"Europe - Remote","location":null,"child_ids":[],"parent_id":4019562008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5198710008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4464373008,"location":{"name":"US - Remote"},"metadata":null,"id":5198710008,"updated_at":"2026-04-27T18:26:27-04:00","requisition_id":"340","title":"Clinical Quality Assurance Specialist","company_name":"BetterHelp","first_published":"2026-04-27T18:26:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the Clinical Quality Assurance Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a meticulous Clinical Quality Assurance Specialist to join our clinical operations team and ensure the highest standards of clinical documentation and care delivery across our insurance-covered services. This role is critical to maintaining BetterHelp\u0026#39;s clinical excellence and regulatory compliance as we expand our insurance partnerships and serve clients through value-based care arrangements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a key member of our quality assurance team, you will conduct comprehensive clinical chart audits, evaluate adherence to evidence-based treatment standards, and support the operational excellence of our quality review processes. This position requires exceptional attention to detail, strong clinical judgment, and the ability to identify opportunities for clinical improvement while ensuring compliance with insurance requirements and regulatory standards.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the practice management team lead, this role offers the opportunity to directly impact the quality of care delivered to thousands of clients while supporting BetterHelp\u0026#39;s mission to make mental health care accessible and effective for everyone.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Clinical Chart Review \u0026amp;amp; Auditing\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Conduct thorough clinical chart audits to ensure compliance with BetterHelp\u0026#39;s clinical standards of practice and evidence-based treatment protocols\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review patient documentation for accuracy, completeness, and adherence to regulatory requirements and insurance coverage criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate treatment planning, progress notes, and clinical decision-making against established clinical guidelines and best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify patterns of clinical excellence and areas for improvement in documentation and care delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain detailed audit findings and recommendations in compliance with quality assurance protocols\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Quality Assurance Operations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the day-to-day operations of the quality assurance team, including audit scheduling, tracking, and reporting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in preparing necessary documentation for insurance audits.\u0026amp;nbsp; Download the requested patient records and policies \u0026amp;amp; procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with clinical teams to address audit findings and implement corrective action plans\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in developing and refining clinical audit tools, checklists, and evaluation criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to quality assurance training materials and educational resources for clinical staff\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in quality improvement initiatives based on audit findings and clinical trends\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compliance \u0026amp;amp; Standards Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure all clinical chart reviews meet insurance payer requirements and regulatory standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor compliance with state licensing requirements, professional practice standards, and accreditation criteria\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support preparation for external audits and regulatory reviews by maintaining comprehensive documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with evolving insurance requirements and clinical practice standards that impact quality assurance processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with compliance teams to address any regulatory or contractual requirements identified through audit processes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master\u0026#39;s or Doctoral degree in psychology, clinical social work, counseling, psychiatry, or closely related mental health field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Current, active clinical license in good standing (LCSW, LPC, LMFT, PsyD, PhD, MD, or equivalent)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2+ years of clinical practice experience with direct patient care and clinical documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of evidence-based mental health treatment practices and clinical documentation standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail with ability to identify discrepancies and areas for improvement in clinical records\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with electronic health records (EHR) systems and clinical documentation platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills with ability to provide constructive feedback to clinical colleagues\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with clinical auditing, quality assurance, or utilization review in healthcare settings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of insurance requirements, medical necessity criteria, and value-based care standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in virtual care delivery or digital health platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with regulatory requirements for mental health services and clinical documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with diverse clinical teams and providing clinical supervision or consultation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $75,000 - $98,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A6db78ba9-c17a-3bf8-ac66-740fdc66936f\u0026amp;amp;viewer%21megaVerb=group-discover\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2025\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024816008,"name":"Clinical Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5226771008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4476802008,"location":{"name":"US - Remote"},"metadata":null,"id":5226771008,"updated_at":"2026-05-21T20:24:08-04:00","requisition_id":"354","title":"Credentialing and Enrollment Supervisor","company_name":"BetterHelp","first_published":"2026-05-20T13:31:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the Credentialing and Enrollment Supervisor at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Supervisor to lead and evolve key initiatives within our Credentialing team, with a strong focus on developing our internal Credentialing and Delegated Credentialing processes and teams. This role plays an integral part in improving how BetterHelp creates a more efficient, scalable, and partner-focused credentialing function by improving our interactions with both providers and delegated payers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Systems \u0026amp;amp; Workflow Optimization\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Leadership \u0026amp;amp; Coordination\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong cross-functional relationships and improve coordination across teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear ownership and collaboration models to ensure seamless execution across touch points\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Data, Reporting \u0026amp;amp; Insights\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate data into clear, actionable insights that drive continuous improvement and influence business decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of experience, with at least 1 years in direct management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supervisor level experience with a track record of leading and developing teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong people management skills, with the ability to coach and support team members at different experience levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in healthcare operations or a related environment, with a general understanding of provider workflows and dynamics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational mindset with experience building or improving processes and systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to work cross-functionally and influence stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable navigating ambiguity and building within evolving or undefined areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical thinker with experience using data and reporting to inform decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $78,000 - $90,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements):\u0026amp;nbsp;\u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4058638008,"name":"Insurance","child_ids":[4024811008,4050364008],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5219734008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4474586008,"location":{"name":"US - Remote"},"metadata":null,"id":5219734008,"updated_at":"2026-05-14T13:18:37-04:00","requisition_id":"351","title":"Credentialing Specialist","company_name":"BetterHelp","first_published":"2026-05-14T13:18:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the Credentialing Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This person will be responsible for first line management of the credentialing associate team. They will train the team on the tasks that the associates are responsible for completing day to day. As new processes and systems are adopted by the organization (soon: Salesforce enrollment manager, Help Scout, NCQA, etc.) they will be responsible for researching how the team will interact with them, and then supporting implementation. They will also document all knowledge of the BetterHelp Insurance Credentialing workflows, to then train the team and improve processes. They will work with the Credentialing Team Lead to monitor the performance of the associate team and provide feedback to the team and our contracting partner, TekSystems. They will also help with answering questions from other BH teams and internal credentialing team members. The Credentialing Team Lead will also assign additional projects to this person as the need arises.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Supervision of the credentialing associate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training of the credentialing associate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation of all BetterHelp Insurance Credentialing processes\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze and update processes to improve as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and problem solve inefficiencies in credentialing and recredentialing processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain the credentialing team’s relationship with other BetterHelp Teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion.\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyze and update processes to improve timelines\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate and up-to-date provider information in internal databases and Verifiable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with CVO to resolve any issues or delays in the credentialing process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regular updates to leadership on key metrics and process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of NCQA credentialing requirements and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in behavioral health or mental health provider credentialing.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $30/hr - $37/hr. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4058638008,"name":"Insurance","child_ids":[4024811008,4050364008],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5068593008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4402962008,"location":{"name":"US - Remote"},"metadata":null,"id":5068593008,"updated_at":"2026-04-02T16:56:16-04:00","requisition_id":"270","title":"Director, Corporate Counsel","company_name":"BetterHelp","first_published":"2026-01-14T19:41:03-05:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As \u0026lt;strong\u0026gt;Director, Corporate Counsel\u0026lt;/strong\u0026gt; at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re seeking a business-oriented, proactive, and collaborative attorney to join BetterHelp’s Legal team to support both our BetterHelp Business (B2B) and Direct-to-Consumer (D2C) operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate will have experience in the B2B partnership landscape, including employee assistance programs (EAPs), health plans, and enterprise partnerships. You’ll play a key role in structuring, negotiating, and implementing partnership and marketing agreements, ensuring that our B2B offerings and D2C platform work seamlessly together.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires someone who can think strategically about how to operationalize partnerships, \u0026amp;nbsp;translating legal agreements into effective business processes, and who thrives in a cross-functional environment working with sales, product, marketing, and engineering. A background in healthcare or digital health contracting, particularly in models that blend enterprise and consumer delivery, is a plus.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support our B2B team by drafting, reviewing, and negotiating a wide range of B2B and enterprise agreements, including Master Services Agreements, Business Associate Agreements, reseller, referral, and vendor agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and advise on EAP, employer, and health plan partnership arrangements, helping structure offerings that extend BetterHelp’s D2C care model to new populations through enterprise partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with marketing, partnerships, product, and business development teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate marketing, sponsorship, and affiliate agreements, including campaigns with influencers, content creators, and third-party wellness platforms, ensuring compliance with healthcare and advertising regulations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales and operations to design and operationalize new partnership frameworks, ensuring that legal, business, and technical requirements are fully aligned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with product, engineering, and compliance teams to ensure contractual commitments are supported by product functionality and service delivery standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide legal guidance on data privacy, information security, and healthcare regulatory compliance, including HIPAA, FTC, and state-specific health and marketing laws.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and interpret evolving laws, regulations, and industry standards impacting digital health, mental health parity, telehealth, and enterprise wellness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7- 10 years of relevant legal experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of healthcare related legal work experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Juris Doctor (JD) from an ABA-accredited U.S. law school and active member in good standing of a U.S. state bar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You must be egoless, value collaboration, and be ready to put in the hard work to accomplish whatever the job demands.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills is a must.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to provide practical, risk-balanced legal advice in an ambiguous, fast-moving environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and adaptable mindset with a focus on enabling business growth while maintaining compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a hybrid organization offering both D2C and B2B services and/or digital health platform is preferred, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Digital and privacy experience is a plus.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $175,000 - $215,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024807008,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5148474008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4440897008,"location":{"name":"East Coast - Remote"},"metadata":null,"id":5148474008,"updated_at":"2026-06-01T13:20:46-04:00","requisition_id":"313","title":"Director, International Marketing","company_name":"BetterHelp","first_published":"2026-03-18T18:56:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the \u0026lt;strong\u0026gt;Director of International Marketing\u0026lt;/strong\u0026gt; at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We seriously invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead a cross-functional team and develop and execute marketing strategies to drive customer acquisition, engagement, and revenue growth in international markets. The ideal candidate has a deep understanding of data-driven marketing and media buying across markets.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Oversee the paid media strategy and planning across BetterHelp’s Tier 1, Tier 2, and Rest of World International markets to achieve optimal ROI and Brand KPIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and implement new initiatives to deliver growth in new clients and revenue across all stages of the acquisition funnel and member journey\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with cross-functional teams including growth marketing, brand, creative, product, service success, international operations and country teams prioritize and implement the highest impact international growth strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the international testing roadmap including incrementality, new channel, landing page and creative testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the resourcing plan to most effectively deliver on BetterHelp’s growth and brand KPIs across agencies, in-house teams, local partners, and contractors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Partner with country and operations teams to develop go to market strategies and help to oversee them for successful new market launches\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with internal and external insights teams to analyze global market trends, media consumption, customer behavior, and competitive landscapes to identify opportunities for growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure optimal localization of marketing assets, ensuring that branding, messaging, and campaigns resonate with diverse audiences across different regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and measure campaign effectiveness, leveraging data and insights to drive performance improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure compliance with regional regulations, data privacy laws, and cultural sensitivities in marketing initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s degree in Marketing, Business, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in international marketing, growth marketing, or related fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing large performance marketing budgets across countries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to interpret data, optimize campaigns, and drive data-driven decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, leadership, and people management skills, with the ability to influence stakeholders across cultures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in multiple languages is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel internationally as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $210,000 - $275,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024813008,"name":"International ","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5217845008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4473732008,"location":{"name":"US - Remote"},"metadata":null,"id":5217845008,"updated_at":"2026-05-29T11:44:32-04:00","requisition_id":"349","title":"Head of Security Engineering","company_name":"BetterHelp","first_published":"2026-05-29T11:40:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the Head of Security at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is seeking a highly technical Head of Security Engineering to lead our security strategy with a strong emphasis on offensive security and attacker mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will anchor our security organization in a red team–first approach, proactively identifying vulnerabilities and strengthening our defenses before they can be exploited. In addition to leading offensive security, you will provide oversight and strategic direction across Security Operations (blue team) and Application Security, ensuring a cohesive and effective security posture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hands-on leadership role for someone who thrives in fast-moving environments and can balance deep technical work with broader organizational impact.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead BetterHelp’s security engineering strategy, with offensive security as the foundation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a red team / attacker mindset, identifying vulnerabilities across applications, infrastructure, and internal systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct and evolve the company’s red team capabilities, including penetration testing, code review, and vulnerability discovery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide oversight and guidance across:\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering to embed security into the software development lifecycle (SDLC)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strengthen processes around vulnerability management, detection, and response\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve offensive security tooling and capabilities, complementing external programs like Bugcrowd\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help reduce technical debt and improve system resilience through proactive security practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and address emerging threats, including AI security risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide a strong team, setting a high bar for technical rigor and impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of security leadership experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in security engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in offensive security (red team, penetration testing, or bug bounty)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of how modern systems are attacked, and how to defend against them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across or leading Red team, Blue team / SecOps, or Application Security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience setting strategy, managing roadmaps, and delivering measurable security outcomes across multiple teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate both strategically and hands-on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-paced environments with frequent releases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with both technical and non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus (Great to have, but not required)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with AI/ML security or emerging attack vectors\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with PHI/PII\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in environments with high regulatory, privacy, or customer trust requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and operating security programs for large-scale cloud, distributed systems, or consumer platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with GRC teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $250,000 - $300,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2025\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4026225008,"name":"Cybersecurity","child_ids":[],"parent_id":4024804008}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5240331008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4482449008,"location":{"name":"US - Remote"},"metadata":null,"id":5240331008,"updated_at":"2026-06-03T11:36:28-04:00","requisition_id":"356","title":"International SEO/AEO Manager","company_name":"BetterHelp","first_published":"2026-06-03T11:36:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the International SEO/AEO Manager at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for an experienced International SEO/AEO Manager to own organic growth across our priority international markets. You\u0026#39;ll sit at the intersection of technical strategy, content, and editorial — driving qualified user acquisition for a global brand operating in a highly regulated industry. As AI reshapes how people discover and consume information, this role requires equal fluency in traditional search and the emerging answer engine landscape: AI Overviews, blue links, LLMs, and beyond. You\u0026#39;ll bring that lens to our Spanish, French, Dutch, and German markets and build the playbook for what comes next.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own international organic growth strategy across all priority markets, with success defined by increasing organic user acquisition through both traditional search and AI-driven discovery surfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute AEO strategy: optimizing content for all search platforms with a clear-eyed approach to what\u0026#39;s measurable in a rapidly evolving landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and analyze how our brand and content appear across AI-powered search surfaces and build strategies to improve visibility and accuracy of representation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the operational model for multilingual SEO/AEO content production, leading a distributed ecosystem of international freelancers and agency partners\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and manage AI-assisted, human-reviewed content workflows, establish editorial quality frameworks and performance standards, and ensure high-quality execution and continuous optimization across markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive technical SEO strategy with an international lens: site architecture, crawlability, indexation, hreflang implementation, Core Web Vitals, and structured data\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consult on site structure decisions for international expansion, including subdomain vs. subdirectory strategy and URL architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and manage a content refresh program to maintain and improve rankings and answer engine presence across existing pages in all active languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with content creators and translators, and leverage AI tools responsibly — maintaining accuracy, brand voice, and regulatory compliance while increasing output capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and report on KPIs tied to organic traffic, rankings, AI citation share, and user growth by market\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of SEO experience, with at least 2 years focused on international/multilingual SEO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated understanding of AEO principles and hands-on experience optimizing content for AI-driven search surfaces\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating AI tools (Claude, ChatGPT, Gemini, or similar) into content creation and editorial workflows, including quality control processes for regulated content\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of driving organic growth in non-English markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical SEO fluency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing editorial or content teams, ideally across time zones and languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with content strategy and governance in regulated industries (healthcare, finance, legal, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills; comfortable in GSC, Ahrefs, LLM visibility tools, and Looker\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience building AI content workflows with human-in-the-loop review at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with how LLMs are trained and how that influences content discoverability and citation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in CMS internationalization (hreflang, locale routing, translation management systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of E-E-A-T in regulated verticals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in one or more of our active languages (Spanish, French, Dutch, German) is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $110,000 - $130,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements):\u0026amp;nbsp;\u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024815008,"name":"Marketing ","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5145883008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4439696008,"location":{"name":"US - Remote"},"metadata":null,"id":5145883008,"updated_at":"2026-03-10T12:34:26-04:00","requisition_id":"312","title":"Manager, Lifecycle Marketing - Provider Network","company_name":"BetterHelp","first_published":"2026-03-10T12:18:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Manager, Lifecycle Marketing for the Provider Network at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly motivated and results-driven lifecycle marketer to lead engagement and retention efforts for our provider network. You will play a critical role in shaping the end-to-end provider journey — from onboarding through activation, engagement, retention, and long-term advocacy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will develop and implement data-driven lifecycle marketing strategies that enhance the provider experience, increase engagement and satisfaction, reduce churn, and strengthen alignment with BetterHelp’s mission and values.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will collaborate closely with Product, Provider Operations, Analytics, Clinical, and Brand teams to design personalized and scalable journeys across email, SMS, push notifications, in-app messaging, and other owned channels. The ideal candidate has deep CRM and lifecycle expertise, strong analytical skills, and experience optimizing multi-stage journeys in complex, two-sided or subscription-based marketplaces.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute lifecycle marketing programs that support provider acquisition, onboarding, activation, engagement, retention, and reactivation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design segmented and personalized messaging strategies tailored to different provider cohorts (e.g., tenure, specialty, activity level, performance indicators).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Clinical, Provider Operations, and Brand teams to align lifecycle campaigns with product updates, policy changes, educational initiatives, and business priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build automated workflows and behavioral triggers that guide providers through key lifecycle stages and encourage healthy platform engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run A/B tests and multivariate experiments to optimize messaging, timing, channel mix, and engagement strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze campaign performance and provider behavior data to identify friction points, churn signals, and engagement opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development and maintenance of a provider lifecycle roadmap that drives measurable improvements in retention, satisfaction, and long-term value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Analytics to develop dashboards and reporting that surface actionable insights related to provider activation, engagement, and churn.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure communications reflect BetterHelp’s mission, clinical integrity, and commitment to provider well-being.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on lifecycle best practices, CRM tools, and marketplace engagement strategies to continuously improve the provider experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–7 years of experience in CRM, lifecycle marketing, or related fields.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in two-sided marketplaces, subscription businesses, or high-growth consumer or platform environments preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of customer/provider journey mapping, segmentation, and lifecycle optimization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience driving engagement and retention strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with modern ESPs and marketing automation platforms (e.g., Iterable, Salesforce Marketing Cloud, Braze, Klaviyo, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working with behavioral and operational data to inform decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical mindset with experience interpreting dashboards and translating insights into execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running A/B tests and performance optimization across one or more channels (email, SMS, push, in-app).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration skills; experience partnering with Product, Operations, Analytics, and Brand teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with privacy regulations and communication compliance best practices (e.g., GDPR, CAN-SPAM, TCPA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience engaging professional audiences (e.g., clinicians, contractors, service providers) is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $120,000 - $160,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4061366008,"name":"Member Lifecycle \u0026 Engagement","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5168402008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4450607008,"location":{"name":"US - Remote"},"metadata":null,"id":5168402008,"updated_at":"2026-05-28T17:40:55-04:00","requisition_id":"330","title":"Product Designer, Core Platform","company_name":"BetterHelp","first_published":"2026-04-08T13:45:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As a Product Designer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Product Designer at BetterHelp, you will own and drive end-to-end design for critical features across the Core Platform domain. You will work autonomously on complex problems, lead research and usability efforts, and partner deeply with PMs, engineers, data scientists, and researchers to shape high-impact product experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for a designer ready to lead feature-level design work, drive UX improvements proactively, and operate with a high degree of ownership.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design end-to-end experiences, from discovery to user flows, wireframes, and production-quality UI in Figma.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify UI/UX inconsistencies and experience gaps and propose scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write detailed design specifications and partner closely with engineering throughout implementation and QA.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with Product, Engineering, Data, and Research to define problems, explore solutions, and align on outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use quantitative metrics (experiments, analytics) and qualitative insight to evaluate shipped designs and drive continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to design quality across the org, participating in critiques, design reviews, and pattern evolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence strategy by synthesizing insights and highlighting opportunities for UX improvements and product innovation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of professional product design experience in consumer-facing digital products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong portfolio demonstrating \u0026lt;strong\u0026gt;r\u0026lt;/strong\u0026gt;esearch-driven design, UI/UX craft, and measurable product impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in creating advanced user flows, prototypes, and high-fidelity UI in Figma.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically while executing with detail, clarity, and speed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with PMs and engineers on complex feature delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and storytelling skills, able to articulate rationale and influence stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort navigating ambiguity and structuring problems with limited\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience designing for multi-sided marketplaces (e.g., client + provider experiences).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with mental health, healthcare, regulated workflows, or HIPAA considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of experimentation, CRO flows, or growth design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to or using design systems in production.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $135,000 - $150,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024806008,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5231107008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4302911008,"location":{"name":"US - Remote"},"metadata":null,"id":5231107008,"updated_at":"2026-05-26T13:03:38-04:00","requisition_id":"174","title":"Provider Acquisition Specialist","company_name":"BetterHelp","first_published":"2026-05-26T13:03:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Provider Acquisition Specialist at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As one of our Provider Acquisition Specialists, you’ll be critical in developing and executing our growth playbook in effort to rapidly grow our network of providers. You will be a growth operator in a highly entrepreneurial environment, helping to develop and execute the full sales funnel - from lead generation to first contact to therapist contracting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will help build the supply side of our company’s mental health marketplace and will often be the first impression with a prospective therapist partner. This will include selling our vision and articulating the value we provide to each therapist. Through these interactions, you’ll gather critical insights for other stakeholders across the business and will need to work cross-functionally with product, engineering, design, and operations to translate those insights into meaningful improvements to our product.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Help develop and execute the provider growth playbook\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Generate leads, contact therapists and drive therapist contracting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify, experiment, prioritize, and protocolize new growth tactics, messaging, and channels, leading to long term scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run omnichannel growth tactics and evaluate results through standard reporting mechanism; communicate results cross-functionally within the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with onboarding teams and other operations teams to translate sales insights into business improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 2+ years experience in recruiting or quota carrying growth roles in an early-stage technology, healthcare or similar environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to providers (doctors, nurses, therapists, specialists) preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication \u0026amp;amp; presentation skills with the ability to convert datasets into digestible insights and actionable decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deeply analytical; SQL or comparable capabilities preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to find new and creative tactics on how to generate leads to drive conversion, constantly iterating based on outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is \u0026lt;strong\u0026gt;$50,000-$65,000\u0026lt;/strong\u0026gt;. In addition to the base salary, this position has a commission component for a total OTE of \u0026lt;strong\u0026gt;$105,000 - $115,000\u0026lt;/strong\u0026gt; and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024818008,"name":"Provider Growth","child_ids":[4033456008,4033457008],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/4959413008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4355357008,"location":{"name":"US - Remote"},"metadata":null,"id":4959413008,"updated_at":"2026-04-23T15:31:51-04:00","requisition_id":"218","title":"Senior Business Intelligence and Analytics Engineer","company_name":"BetterHelp","first_published":"2025-10-22T11:40:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior BI and Analytics Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Senior Business Intelligence and Analytics Engineer to help us in developing best in class data tools to deliver high quality tools and services and maintain our accelerated growth. These tools must be developed and maintained using best practices to ensure scalability and stakeholder trust as we grow in both size and scope.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work cross functionally closely with both technical and business stakeholders across the company, as well as optimize our data stack for delivering trustworthy, discoverable, impactful data to fit their needs.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as a subject matter expert (SME) and deliver training to the cross functional teams to enable business users to make data-driven decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver direct analytical insights like dashboards and ad-hoc analyses to business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the teams across the company to understand their use cases and deliver high value data tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Live and breathe SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure data quality and freshness at every step of the pipeline for data trust and consistency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reverse ETL flows to make modeled data directly to stakeholders in the tools they use to foster fast and informed decision making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and build robust DataOps pipelines and data expectations to ensure the effective delivery of data to all internal data services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Explore, propose, and integrate new data sources and software solutions into the reporting environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to data-driven culture at BetterHelp by directly training stakeholders as well as creating resources such as documentation for empowering others to perform their own analyses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people\u0026#39;s lives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with data and machine learning engineers and work with a modern data stack: Airflow, FiveTran, Snowflake, dbt, and Looker\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;BSc/MA in a quantitative discipline such as Computer Science, Statistics, Math, or Engineering\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 4 years of experience in an analytics engineering, data engineering, data analytics, or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced experience working with data pipeline tools, particularly in-warehouse transformation tools (preferably dbt)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced experience with SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience querying and designing performant tables within OLAP data warehouses (e.g. Snowflake, BigQuery)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least 1 year experience working \u0026amp;amp; developing with BI Tools (preferably Looker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with frameworks and tradeoffs in building complex data models, preferably working work dimensional modeling frameworks (e.g. Kimball, Data Vault)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication (oral and written), attention to detail, time management and organizational skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and comfort using the command line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using git for version control\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus (Great to have, but not required)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with patterns for handling large-scale data transformations (e.g. dbt incremental models, horizontal/vertical scaling big data patterns)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Python-based workflow orchestration tools (e.g. Airflow)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with Docker and container orchestration (e.g. Kubernetes, ECS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with web-based B2C, marketplace products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with web event tracking tools like Snowplow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining and building DataOps practices and deployment strategies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience defining data governance procedures \u0026amp;amp; working with data catalogs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $100,000 - $155,000 In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A6db78ba9-c17a-3bf8-ac66-740fdc66936f\u0026amp;amp;viewer%21megaVerb=group-discover\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2025\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024808008,"name":"Data Science \u0026 Analytics ","child_ids":[4026228008],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/4926509008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4342054008,"location":{"name":"San Jose, CA"},"metadata":null,"id":4926509008,"updated_at":"2026-04-17T12:36:49-04:00","requisition_id":"202","title":"Senior Database Engineer","company_name":"BetterHelp","first_published":"2025-10-15T13:20:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As a Senior Database Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior DBE to join our team, our first hire focused solely on database architecture and performance. This person will own the health, performance, and scalability of our databases, and play a critical role in shaping how we manage data across all environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll be working alongside DevOps engineers, developers, and leadership to ensure our Aurora MySQL environments are highly available, performant, and ready to scale. If you live and breathe query tuning, love designing resilient schema for massive scale, and want to help teams ship fast without causing chaos, you’ll love it here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for someone who cares and wants to be involved in our product, mission, and success, way beyond just running queries. And of course, at BetterHelp you will enjoy true teamwork and lots of fun!\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the architecture, availability, and performance of our Aurora MySQL clusters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and maintain strategies for obfuscating and replicating production databases to pre-production environments at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot slow queries, hot tables, lock contention, and other complex performance issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with engineers to review, improve, or rewrite inefficient queries generated by Eloquent/Laravel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design schema and data modeling strategies that can evolve without risking downtime.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weigh in on foreign key usage and implement sane policies that balance safety with maintainability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and tune backup, restore, and disaster recovery processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance on Redis usage and data patterns where applicable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help influence the engineering roadmap, even when it means others need to adapt workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotation for major database incidents.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;What technologies will you work with?\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Aurora MySQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS (RDS, EC2, S3, DMS, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Redis (Elasticache)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Laravel / Eloquent (PHP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Percona / CloudWatch / Coralogix for monitoring\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Terraform (infrastructure as code)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bash + automation tooling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of DBA/DBE experience managing production-grade relational databases at large scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep MySQL/Aurora internals knowledge, from slow queries to replication lag and everything in between.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with AWS-native database solutions and data tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Laravel or PHP-based ORM query behavior.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing and monitoring databases with tens or hundreds of billions of rows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pragmatic and persuasive communicator who can align teams on technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Bash scripting and automation mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Experience with Redis at scale.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $130,000 - $180,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements):\u0026amp;nbsp;\u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A6db78ba9-c17a-3bf8-ac66-740fdc66936f\u0026amp;amp;viewer%21megaVerb=group-discover\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2025\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4026223008,"name":"DevOps","child_ids":[],"parent_id":4024804008}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/4995112008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4348938008,"location":{"name":"US - Remote"},"metadata":null,"id":4995112008,"updated_at":"2026-05-12T17:02:44-04:00","requisition_id":"208","title":"Senior Full Stack Software Engineer, Member Experience","company_name":"BetterHelp","first_published":"2025-11-21T11:41:00-05:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As a Full Stack Software Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a talented, motivated, smart individual with a passion for software engineering, a strong desire to learn and an interest in providing mentorship to junior level developers. This position is ideal for a seasoned software engineer who has worked on multiple challenging projects, someone who is not afraid to write code to scratch an itch. We love technology and so should you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What technologies will you work with?\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;We use a combination of well established and more recent technologies, always innovating, always experimenting. We’re open to new ideas and novel approaches! Our current tech stack is:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Backend: Linux, nginx, MySQL, PHP and Redis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend: Twig (php templates), Bootstrap 3, Tailwind, jQuery, HTML5, CSS3/SASS and React\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will develop end to end. You own your features and see them through to production and beyond.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will develop best practices and write clean, secure, readable, scalable code. OOP where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will collaborate with other team members, including engineers and cross-functional colleagues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will integrate and build for external and internal API\u0026#39;s.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will develop new products in PHP and alter existing PHP code to accommodate scale and integration with new technologies and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will write and optimize SQL queries and design schemas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will create and code complex backend algorithms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will profile and optimize new and legacy code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will use CSS and Javascript to complete functionality of new products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will be leveraging Bootstrap 3, jQuery HTML5, CSS3 and other open source technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will always be thinking cross-device and cross-platform, mobile, tablet and desktop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will ship often and fast. We keep an agile environment with continuous deployment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will care and be involved in our product, mission, and success - way beyond checking off development tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will enjoy great teamwork and lots of fun.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be able to legally work in the US.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of web development concepts and principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Example of full-stack projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least one major demonstrable project with front-end code, back-end code and database\u0026lt;em\u0026gt;.\u0026lt;/em\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to design, develop and launch a web application from start to finish.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to learn quickly and pick up new skills independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Get-things-done attitude with eagerness to build something great.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in web development (any stack), solving challenging problems and implementing new features from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in SQL. Designing relational DB schemas, complex queries, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with web \u0026amp;amp; SQL security best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working outside the context of a framework. Frameworks can help you get some things done more quickly, but we find it helpful if candidates are comfortable working outside of a framework so they have a good understanding of what is going on behind the scenes first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using git in a team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus (Helpful, but not required)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work or internship experience in startups\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with the LAMP/LEMP stack\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that people love\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $130,000 - $185,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A6db78ba9-c17a-3bf8-ac66-740fdc66936f\u0026amp;amp;viewer%21megaVerb=group-discover\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2025\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024804008,"name":"Engineering","child_ids":[4075009008,4026221008,4026223008,4026224008,4026225008,4026226008,4026227008],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5236303008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4480151008,"location":{"name":"US - Remote"},"metadata":null,"id":5236303008,"updated_at":"2026-05-29T17:34:21-04:00","requisition_id":"355","title":"Senior Manager of Care Transformation","company_name":"BetterHelp","first_published":"2026-05-29T17:34:21-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Manager, Care Transformation at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Care Transformation team sits within the Clinical Department as a cross-cutting function responsible for evolving BetterHelp’s clinical model over time. The team integrates clinical strategy, quality improvement and product partnership to continuously improve how care is delivered at BetterHelp.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our work spans three core areas:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clinical Integrity\u0026lt;/strong\u0026gt;: Ensuring clinical soundness in our product and features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Quality and outcomes\u0026lt;/strong\u0026gt;: Defining, measuring and improving quality and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Future Care Models\u0026lt;/strong\u0026gt;: Designing next-generation care models, including AI-enabled care\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a flexible, analytically strong, and clinically grounded leader who can operate across these core areas. In this role, you will contribute to care model design, generate data-driven insights to inform strategy, and support the evaluation and implementation of clinical partnerships and initiatives.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly cross-functional role at the intersection of Clinical, Product, Data, and Strategy. You will work across teams to translate clinical needs into actionable plans, use data to guide decision-making, and help bring new care models and partnerships from concept through execution and iteration.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is comfortable navigating ambiguity, able to move between strategic thinking and hands-on execution, and motivated by improving access, quality, and outcomes in mental healthcare. This role offers the opportunity to have a direct impact on how care is delivered at scale, while helping shape the future direction of BetterHelp’s clinical model.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design and evolution of BetterHelp’s care models, including workflows and AI-supported experiences.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic decision-making by identifying gaps, opportunities, and tradeoffs in the current care model.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze clinical, product and operational data and synthesize findings into clear recommendations for stakeholders, practice management, influencing product, clinical, and business strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Data teams to design analyses and dashboards that support ongoing decision-making.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Strategic Partnerships team to evaluate, pilot, and implement clinical care partnerships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate partnership opportunities into clear clinical requirements, success metrics and operational plans.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support end-to-end execution, including pilot design, rollout, performance tracking and iteration.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure partnerships align with BetterHelp’s clinical standards, safety expectations, and long-term care model strategy\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clinical input to guide model design, product development and user experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with cross-functional teams to translate clinical requirements into scalable product features and experiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to research studies or internal evaluations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support Clinical Department initiatives, including office hours, newsletters, and other team programs as needed.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent BetterHelp externally at public events, webinars, presentations and/or conferences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Graduate degree (Masters or Doctorate) in counseling, psychology, or social work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clinical background in mental health (e.g., psychotherapy, telemedicine, digital mental health, or related care settings)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in digital mental health with a strong understanding of the mental health technology landscape and available solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI capabilities and their applications across the mental health care journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data science applications in healthcare settings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work with data (e.g., analyzing datasets, identifying patterns, and drawing conclusions) to support strategy and decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to translate clinical expertise and strategy using data-driven methods into clear operational and product guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills; comfort operating in fast-paced, data-driven environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with cross-functional teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth mindset, curiosity, and a passion for advancing mental health care through safe and innovative technologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Specialized degrees, certifications, or training in AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of international clinical models and measures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in data analytics or research.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to rapidly learn new technologies and processes with minimal direction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $130,000- $170,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024816008,"name":"Clinical Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5222761008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4475215008,"location":{"name":"US - Remote"},"metadata":null,"id":5222761008,"updated_at":"2026-05-15T17:14:27-04:00","requisition_id":"352","title":"Senior Manager of Provider Brand and Integrated Marketing","company_name":"BetterHelp","first_published":"2026-05-15T17:14:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Manager, Provider Brand and Integrated Marketing at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a highly strategic role with end-to-end ownership of how BetterHelp shows up to providers. You will serve as the single-threaded marketing owner for the provider audience, responsible for defining and scaling the provider marketing strategy to drive acquisition, engagement, and long-term provider value. This role will play a critical part in advancing key company priorities, including insurance adoption, and will operate as the primary marketing partner to cross-functional teams shaping the provider experience.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a strategic, highly autonomous marketing leader to own Provider Brand and Integrated Marketing at BetterHelp.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This individual will define and drive the end-to-end provider marketing strategy, translating business priorities into integrated programs that influence provider acquisition, activation, engagement, and retention. As the team’s subject matter expert on the provider audience, you will shape how BetterHelp positions itself to therapists and clinicians, and partner cross-functionally to influence product, operations, and growth strategies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate brings deep experience in healthcare or provider-focused marketing, with a strong understanding of how to engage professional audiences such as therapists, clinicians, or other licensed providers. They are equally comfortable setting strategy, driving execution, and influencing stakeholders across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Own Provider Marketing Strategy \u0026amp;amp; Vision\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve the end-to-end provider marketing strategy across brand, growth, and lifecycle efforts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish provider segmentation, positioning, and messaging frameworks, ensuring they scale across channels and markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the central driver of how BetterHelp shows up to providers, with full ownership of the provider marketing roadmap\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Drive Business Impact \u0026amp;amp; Strategic Initiatives\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own key provider growth outcomes, including acquisition, activation, engagement, and retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead marketing strategy for high-priority initiatives, including \u0026lt;strong\u0026gt;insurance adoption on the provider side\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate company and product priorities into integrated marketing plans that drive measurable business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Data Science to define success metrics, measurement frameworks, and performance targets\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Lead Cross-Functional Alignment \u0026amp;amp; Influence\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary marketing partner to Product, Clinical Operations, Growth, Lifecycle, and Data teams on all provider-related initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence product direction and roadmap decisions by bringing forward provider insights, market trends, and performance data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive alignment across teams to ensure a cohesive and effective provider experience across all touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Build \u0026amp;amp; Scale Integrated Marketing Programs\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and lead integrated marketing campaigns and programs that drive provider acquisition, engagement, and advocacy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee key initiatives such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ambassador and advocacy programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Events and conferences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partnerships and community engagement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Owned content platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Ensure consistent, compelling storytelling across all channels and touchpoints\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Global \u0026amp;amp; Market Expansion\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define the global provider marketing strategy and guide localization for international markets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scalable playbooks for entering and growing provider supply in new regions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with regional stakeholders to ensure relevance and effectiveness of messaging and programs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Operationalize Insights, Measurement \u0026amp;amp; Optimization\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Establish and own frameworks for tracking provider brand health and marketing performance (e.g., provider sentiment, engagement metrics)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate insights into actionable recommendations that inform strategy and improve outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build feedback loops across brand, lifecycle, and growth efforts to continuously optimize performance\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in brand or integrated marketing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in healthcare, mental health, or provider-focused marketing (e.g., therapists, clinicians, or other licensed professionals strongly preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of executing multi-channel marketing campaigns and programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of audience segmentation, messaging, and positioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with or translating insights and strategy into execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with the ability to measure performance and optimize campaigns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional collaboration and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to operate in a fast-paced environment and manage multiple priorities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus (Great to have, but not required)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in two-sided marketplaces or platform businesses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with community-building, partnerships, or field marketing (events/conferences)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to international or multi-market marketing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $170,000 - $200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements):\u0026amp;nbsp;\u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Notice to Candidates: \u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (\u0026lt;a href=\u0026quot;http://betterhelp.com/careers\u0026quot;\u0026gt;betterhelp.com/careers\u0026lt;/a\u0026gt;) or reputable job boards like our official\u0026lt;a href=\u0026quot;https://www.linkedin.com/company/betterhelp/jobs/\u0026quot;\u0026gt; LinkedIn\u0026lt;/a\u0026gt; or\u0026lt;a href=\u0026quot;https://www.indeed.com/jobs?q=BetterHelp\u0026amp;amp;l=remote\u0026amp;amp;from=searchOnHP%2Cwhatautocomplete%2CwhatautocompleteSourceStandard\u0026amp;amp;vjk=b0bfe5fb85c831a5\u0026quot;\u0026gt; Indeed\u0026lt;/a\u0026gt; pages, and all official BetterHelp recruitment emails will come from the domain @\u0026lt;a href=\u0026quot;http://betterhelp.com/\u0026quot;\u0026gt;betterhelp.com\u0026lt;/a\u0026gt;. Our commitment is to ensure a safe and transparent hiring experience for all candidates.\u0026amp;nbsp; \u0026lt;strong\u0026gt;We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024815008,"name":"Marketing ","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5202313008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4466005008,"location":{"name":"US - Remote"},"metadata":null,"id":5202313008,"updated_at":"2026-05-14T13:33:52-04:00","requisition_id":"343","title":"Senior Manager, US Spanish Growth","company_name":"BetterHelp","first_published":"2026-05-07T17:20:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As the Senior Manager, US Spanish Growth at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is looking for an experienced growth marketer who has excelled in highly cross-functional environments. This role requires someone with strong go-to-market expertise, the ability to plan multi-channel marketing for client acquisition, and experience influencing the end-to-end product. This person needs to be a fluent Spanish speaker and ideally has experience working with the US Hispanic population.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Localize and tailor the BetterHelp product to serve Spanish speakers in the US.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage BetterHelp’s marketing budget aimed at Spanish speakers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Optimize the media mix and marketing budget across all channels- including Paid Search, Facebook, TikTok, TV, Podcast, and Radio.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the cultural nuance, needs and preferences of the US Hispanic audience to help BH better understand the segment. .\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage supply and demand balance for Spanish speaking therapists and clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data and business cases to champion Spanish speaking segment growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work \u0026amp;amp; influence cross-functionally and asynchronously with BetterHelp teams (including product, compliance, legal, engineering, clinical operations and more)\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop the medium and long term growth plan, product, and marketing localization for Spanish speakers in the US.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years working in fast-paced technology, marketing and/or consulting companies\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in Spanish- both written and spoken\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with US Hispanic consumer attitudes and preferences\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $160,000 - $200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024815008,"name":"Marketing ","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5216808008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4453270008,"location":{"name":"US - Remote"},"metadata":null,"id":5216808008,"updated_at":"2026-05-11T18:42:31-04:00","requisition_id":"334","title":"Senior Product Manager, Prescriber Experience","company_name":"BetterHelp","first_published":"2026-05-11T18:42:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As a Senior Product Manager at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is looking for an IC that is excellent at execution and has a passion for building and growing successful consumer (B2C) products. This individual will take start-to-finish responsibility on some of our highest impact projects which can include bringing to market new products and features, as well as optimizing our existing products to improve quality of the platform and accelerate growth. It is an exciting opportunity for someone who wants to work on interesting projects, is highly data fluent, excited about seeing the results/and the impact it can have all while making a difference in the lives of many people globally.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own problem discovery, solution design, and delivery for prescriber onboarding \u0026amp;amp; core experience within BetterHelp’s portfolio of companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure a high standard of care by optimizing the therapist and client experience, focusing on quality \u0026amp;amp; client outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally with other PMs to support marketplace engagement\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead highly visible and critical initiatives that materially impact the trajectory of the company. This includes end to end ownership of new products, features and experiments with a focus on driving product quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Initiate, evaluate and prioritize ideas, gather requirements and create specifications for all product changes that will achieve maximum impact and benefit.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze and quantify the impact and success of each and every product change we\u0026#39;ve made, and then draw conclusions and plan next steps based on actual data.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the development and design teams before, during, and after each \u0026quot;sprint\u0026quot; to maximize resources\u0026#39; efficiency, utilization, and happiness.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the design team, create a user experience that is both delightful and effective.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform UAT and functional QA to make sure we\u0026#39;re launching only good stuff!\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Internally: Work cross-functional with all parts of the company (development, support, marketing, clinical, operations) in order to (a) convert their insights into product improvements; and (b) to convey the performed changes to them and to make sure they are being integrated and used effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Externally: Connect with all external stakeholders (members, providers, marketing channels, business partners, regulators) both inbound and outbound to make sure our product is meeting their needs and requirements.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in setting the strategy and long-term direction for the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continually seek ways to improve everything we do and optimize the value we bring to our stakeholders.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own KPI\u0026#39;s and be obsessed about them.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In a nutshell: Ideate, execute, test, measure, analyze, learn, iterate\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 5 years of experience in a product role at a B2C company and proven success through measurable impact and increasing responsibilities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Growth and experiments driven mindset with a proven ability to execute and deliver results.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic SQL knowledge to navigate and utilize BI tools effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of unit/business economics and proven ability to balance business and technical considerations for product decisions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Super analytical: proven experience in using data and relevant tools for driving critical business outcomes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in quickly launching products on a regular basis in an agile environment with a track record of delivering products on time and with high quality.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Great eye for UX and understanding of its related metrics.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organizational and leadership skills, strong attention to detail, able to work independently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Bonus:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fundamental coding skills, with experience in building an app.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketplace-based business models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of proficiency with data analysis with SQL, BI tools and product analytics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with APIs \u0026amp;amp; vendor integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in both desktop and mobile environments.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $170,000-$200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024806008,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5216809008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4445904008,"location":{"name":"US - Remote"},"metadata":null,"id":5216809008,"updated_at":"2026-05-11T18:43:47-04:00","requisition_id":"324","title":"Senior Security Engineer, Applications","company_name":"BetterHelp","first_published":"2026-05-11T18:43:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;As a Senior Security Engineer, (Applications Team) at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a motivated Application Security Engineer who is looking to help build the maturity of our Application Security Team while growing their own security skill set. Our team prioritizes the full lifecycle of security triage: identifying vulnerabilities, reproducing exploits, meticulous code analysis, and crafting production-ready fixes. We are looking for an engineer with good attention to detail, the ability to learn quickly and pick up new skills independently, and a get-things-done attitude with eagerness to build something awesome!\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with a nimble passionate security team, collaborating with development and product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct vulnerability triage: handle internal and external vulnerability reports, and more importantly: go beyond investigating and write fixes yourself.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review code and help make decisions about secure coding decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review new product features to ensure they are designed with security in mind\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other developers and teams for long term security success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Code solutions for preventative measures and generating alerts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use your detective work to get to the AH-HA! moment when you find and replicate the root cause of an issue and figure out how to fix it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will care and be involved in our product, mission, and success - way beyond checking off tasks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What technologies will you work with?\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Our application uses a combination of well established and more recent technologies, always innovating, always experimenting. Our current tech stack is:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Backend: PHP/Laravel, MySQL, Docker, AWS (SQS, ElastiCache, RDS)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Frontend: React, Nextjs, Twig (php templates), Tailwind, jQuery, SCSS, HTML \u0026amp;amp; CSS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Tools: Static analysis tools (Semgrep, phpstan), DASTs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in web application security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience with code review, security reviews, security architecture, pentesting, and bug bounty programs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in full-stack projects\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with discovering and fixing common web security vulnerabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using web application pentesting tools (e.g. Burp Suite)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of networking concepts (DNS, TCP/IP, VPNs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to explain complex ideas either verbally or in writing to a mixture of audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge and understanding of the OWASP Top 10\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating security automations with GitHub Actions or other methods\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus (Great to have, but not required)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience coding in PHP and working with React/Next.js\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using scripting, using regex, and writing bash scripts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with applications deployed in AWS \u0026amp;amp; Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Awareness of AI and LLMs, and how they are used in consumer products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI and LLMs in security research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with threat modeling\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $130,000 - $185,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://s3.amazonaws.com/images.teladoc.com/aem_assets/documents/Teladoc-Health-2026-BAAG-Recruiting.pdf\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2026\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4026225008,"name":"Cybersecurity","child_ids":[],"parent_id":4024804008}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]},{"absolute_url":"https://job-boards.greenhouse.io/betterhelpcom/jobs/5017993008","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4379472008,"location":{"name":"US - Remote"},"metadata":null,"id":5017993008,"updated_at":"2026-05-06T16:20:46-04:00","requisition_id":"236","title":"Staff ML/AI Platform Engineer","company_name":"BetterHelp","first_published":"2025-12-03T14:09:02-05:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who are we and why should you join us?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff ML/AI Platform Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What are we looking for?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;BetterHelp is looking for a Staff ML/AI Platform Engineer to join its data team. BetterHelp intends to work on a series of interesting AI driven projects. The ideal candidate should have a combination of experience in platform engineering, machine learning, and software engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Staff ML/AI Platform Engineer on the team, you will be responsible for doing platform work to help productionizing and scale AI/ML products. You will also assist ML Engineers and Data Scientists in deploying their code into production. You will have a pivotal role in our organization and you will work closely with DevOps Engineering, Software Engineers, and Data Engineers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an exceptional opportunity for those who want to lead machine learning efforts and make an impact while working in one of the fastest growing businesses in the bay area. This role will work closely with the Sr. Director of ML/Data Engineering and will have an important role in setting up the direction of the machine learning efforts, hiring successful talent, and mentoring junior data scientists and engineers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, prototype and productionize scalable AI/machine learning models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play a critical in setting up the best practices in machine learning, setting direction of the machine learning platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop frameworks, pipelines, libraries, utilities and tools that process massive data for ML tasks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with ML engineers and data scientists to troubleshoot and optimize complex ML pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with product managers and business partners to gather requirements for machine learning models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build model deployment platform that can simplify implementing new models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build end-to-end reusable pipelines from data acquisition to model output delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and guide junior data scientists to deploy their models into production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design \u0026amp;amp; Build ML (engineering) solutions that unlock new ML modeling capabilities for BetterHelp\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What will you NOT do?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You will NOT worry about \u0026quot;runway\u0026quot;, \u0026quot;cash left\u0026quot;, or \u0026quot;how much time we have until the next round\u0026quot;. We have the startup DNA but we\u0026#39;re fully backed and funded, all the way to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be confined to your \u0026quot;job\u0026quot;. You will get involved in product, marketing, business strategy, and almost everything we do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Can I work remotely?\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in machine learning platform systems\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with autoscaling, and autoscaling such as load balancing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of distributed computing and proven experience with them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superb written and oral communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating ai/machine learning models in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong background in shell or bash scripting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building CICD pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with infrastructure as service tools such as terrafrom, cloud formation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with AWS Lambda, ECS, ECR, Sagemaker or other cloud based platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in production deployments on AWS Lambda, Fargate, EMR, or Airflow\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with development environment and deployments using Docker\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of computer science fundamentals, including object oriented programming, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in writing data pipeline and machine learning libraries and utilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to learn new technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to mentor junior ml engineers and data scientists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable in a high-growth, fast-paced and agile environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus (Great to have, but not required)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with building and training machine learning models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience hosting open source AI models and LLMs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working and productioning feature stores\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Data stores such as S3, Snowflake, and DynamoDB\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Remote work with regular in-person bonding experiences sponsored by the company\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Competitive compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Holistic perks program (including free therapy, employee wellness, and more)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent health, dental, and vision coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k benefits with employer matching contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The chance to build something that changes lives – and that \u0026lt;a href=\u0026quot;https://www.betterhelp.com/reviews/\u0026quot;\u0026gt;people love\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Any piece of hardware or software that will make you happy and productive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An awesome community of co-workers\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;The base salary range for this position is $200,000 - $245,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): \u0026lt;a class=\u0026quot;button--2de5X button--14TuV tertiary--1JsWJ external\u0026quot; href=\u0026quot;https://acrobat.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A6db78ba9-c17a-3bf8-ac66-740fdc66936f\u0026amp;amp;viewer%21megaVerb=group-discover\u0026quot; target=\u0026quot;_blank\u0026quot; data-role=\u0026quot;button-link\u0026quot;\u0026gt;Teladoc Health Benefits 2025\u0026lt;/a\u0026gt;. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4024808008,"name":"Data Science \u0026 Analytics ","child_ids":[4026228008],"parent_id":null}],"offices":[{"id":4019565008,"name":"US - Remote","location":null,"child_ids":[],"parent_id":4019564008}]}],"meta":{"total":20}}