{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7951507","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3206101,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7951507,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-101893","title":"AI Engineer (Research \u0026 Development)","company_name":"Bandwidth","first_published":"2026-05-21T16:41:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bandwidth\u0026#39;s Research \u0026amp;amp; Development (R\u0026amp;amp;D) team is at the forefront of exploring and harnessing transformative technologies to define the next generation of communication experiences. We operate as a small, agile, and T-shaped group, diving deep into emerging areas like Artificial Intelligence and Machine Learning. We\u0026#39;re seeking a highly motivated AI/ML Engineer to join this dynamic team in our Raleigh, NC headquarters.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You thrive in a collaborative, fast-paced environment where you can rapidly iterate on ideas and prototypes. You have a startup mentality, comfortable with ambiguity and driven by a relentless curiosity to explore, build, and learn. If you\u0026#39;re passionate about applying cutting-edge AI/ML, especially Large Language Models (LLMs), to solve real-world problems and shape future products, this is the role for you. This position requires working full-time from our Raleigh office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Dive deep into the latest AI/ML research, particularly in the LLM space, identifying opportunities relevant to Bandwidth\u0026#39;s domain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and test proof-of-concepts and prototypes for novel AI-powered features and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and integrate AI/ML models, including those based on LLMs, into potential future Bandwidth offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate intensely within a small, cross-functional R\u0026amp;amp;D team, sharing knowledge and contributing to a T-shaped skill set.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experiment with various AI techniques, including advanced prompting strategies, Retrieval-Augmented Generation (RAG), and potentially agentic systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay constantly updated on the rapidly evolving AI landscape, evaluating new tools, models, and methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage LLM-powered IDEs and development tools (like GitHub Copilot, Cursor, etc.) to accelerate the innovation cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate and present research findings, experiment results, and prototype demonstrations to technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Computer Science, AI, ML, or a related technical field, or equivalent practical experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrable expertise and hands-on experience in Artificial Intelligence and Machine Learning, with deep knowledge in at least one specific AI domain (e.g., NLP, LLMs, Speech Recognition).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience (typically 3+ years) designing, building, and evaluating AI/ML models and systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming skills, particularly in Python and familiarity with common ML libraries/frameworks (e.g., PyTorch, TensorFlow, scikit-learn, Hugging Face).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding and practical experience with Large Language Models (LLMs) and associated concepts, including Retrieval-Augmented Generation (RAG) and various prompting techniques (e.g., Zero-shot, Few-shot, Chain of Thought).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing services or applications built on top of foundational LLMs (via APIs or open-source models).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to thrive in a small, highly collaborative team environment with an urgent, results-oriented culture. Significant experience in startups or similar fast-moving, resource-constrained organizations is highly desirable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A relentless curiosity and passion for exploring new technologies and techniques in the AI/ML space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using LLM-powered IDEs or coding assistants.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent problem-solving skills and the ability to navigate ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to work full-time from the Bandwidth headquarters in Raleigh, NC.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master’s degree or PhD in Computer Science, AI, ML, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with LLM training, fine-tuning (e.g., LoRa), and/or developing custom evaluation benchmarks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with advanced AI architectures and concepts such as agentic systems (e.g., ReAct), multi-modal models, Mixture of Experts (MoE), or LLM tooling/external capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with MLOps practices and cloud-based ML platforms (e.g., AWS SageMaker, Azure ML, Google AI Platform).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AI Developer and Agentic Frameworks (e.g., OpenAI, LangChain, CrewAI, Autogen)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to AI/ML research, publications, or open-source projects.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;bandwidth.com/applicant-privacy-https:/www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":54630,"name":"Research and Development","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7991191","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3466686,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7991191,"updated_at":"2026-06-10T13:48:51-04:00","requisition_id":"R-102143","title":"AI Knowledge Manager","company_name":"Bandwidth","first_published":"2026-06-10T08:05:51-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;AI Knowledge Manage\u0026lt;/strong\u0026gt;r ensures content in Bandwidth’s Support Center and internal knowledge base stays accurate, current, and useful. This role owns the full knowledge supply chain for support knowledge — from identifying gaps in the existing content ecosystem to writing, maintaining, and governing the troubleshooting guides and Help Center articles used by support agents and customers alike.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sitting within the Support Intelligence Group (SIG), this role operates at the intersection of content strategy and AI performance. The Knowledge Manager ensures that knowledge assets are not only accurate and current, but structured for AI-readiness — enabling Bandwidth\u0026#39;s AI support agent to resolve more issues without human intervention. Every piece of content this role produces and manages directly influences deflection rates, agent confidence, and customer experience at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an independent contributor role reporting directly to the Sr. Manager, Support Intelligence, and operating as a peer to the AI Support Manager. The two roles are tightly coupled: when the AI support agent underperforms due to a content gap, this role closes it. Success here means the first time Bandwidth answers a question is the last time it has to.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the full lifecycle of internal troubleshooting guides and SOPs — from creation and publication to versioning, review, testing, and retirement — while managing a structured contribution workflow that enables support teams to submit content, with the KM as editorial owner, driving a trustworthy and efficient Copilot experience for agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the external Help Center, writing articles that serve both the customer experience and AI consumption standards, maintaining coverage across Bandwidth\u0026#39;s product verticals and ensuring content stays current as products evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mine Intercom ticket data and AI failure logs to proactively identify knowledge gaps, outdated content, and coverage blind spots — prioritizing remediation based on ticket volume, customer friction, and AI deflection impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce the AI-readiness standard for all knowledge assets, co-owning content-driven performance metrics with the AI Support Manager — including knowledge coverage, content freshness, and quality signals that directly drive AI resolution and deflection rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and maintain the knowledge taxonomy across internal and external content — including category structure, tagging conventions, and metadata standards — ensuring content is consistently organized and retrievable by human agents, AI systems, and self-serving customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with support execution teams to understand agent pain points, surface missing internal knowledge in Copilot\u0026#39;s knowledge base, and translate frontline needs into structured content that reduces escalation friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Govern content quality and consistency across the knowledge ecosystem — setting and maintaining the bar for accuracy, depth, formatting and testing standards, and review cadences in partnership with support teams, Product teams, and other stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead NPI (New Product Introduction) knowledge readiness, ensuring 100% of new product launches include structured, versioned, and AI-ready troubleshooting content on Day 1 in coordination with Product and the SIG team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate within SIG\u0026#39;s monthly optimization loop — contributing knowledge gap analysis and content performance data to the Analyze, Score, Deliver, Track cycle to inform prioritization decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver regular reporting on knowledge health metrics — coverage rates, freshness compliance, AI-readiness scores, and TTR impact — to SIG leadership and cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pilot new content formats, structures, or tooling that improve AI-readiness or agent usability, bringing evaluated recommendations to the SIG roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in escalation review when knowledge gaps are identified as a root cause contributor to complex, cross-departmental support friction.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in technical writing, communications, information science, computer science, or equivalent practical experience.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years in technical writing, knowledge management, or content strategy in a B2B SaaS or technology support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience writing troubleshooting or support content for technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of AI-powered support tooling and how knowledge base structure impacts AI performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of support operations workflows, escalation paths, and ticket lifecycle management.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exceptional technical writing and content editing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with knowledge management platforms (e.g., Intercom, Confluence, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills to interpret ticket data and AI performance metrics and prioritize content work accordingly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed with the ability to manage multiple concurrent projects without close supervision.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certification in technical writing, information architecture, or content strategy (e.g., CPTC, STC, or equivalent).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a knowledge base in an AI-first support environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior work with Intercom, Fin AI, or comparable LLM-powered support agents.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering with Product on NPI documentation readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with structured authoring frameworks (DITA or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding of SIP, porting, or voice/messaging support domains.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with reporting or BI tools for trend analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to write light SQL or use data tools to surface content performance signals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34001,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/8001620","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3419724,"location":{"name":"Raleigh, NC"},"metadata":null,"id":8001620,"updated_at":"2026-06-11T16:18:27-04:00","requisition_id":"R-102111","title":"Applied AI Engineer","company_name":"Bandwidth","first_published":"2026-06-11T16:18:26-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Applied AI Engineer \u0026lt;/strong\u0026gt;on the Corporate IT Engineering team, you’ll identify where AI can create real leverage across our internal systems and operations, and build it. You’ll work inside a team that owns a broad and complex infrastructure footprint, embedding AI into the platforms and workflows that keep Bandwidth running. This is an infrastructure and systems role with a deep AI focus.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and extend existing AI platforms and tooling, improving reliability, expanding capabilities, and integrating them more deeply with internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect and build internal API layers and shared services that allow AI workflows and internal applications to publish, version, and retrieve outputs across the engineering ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and build AI-powered tooling that creates leverage across the Corporate IT Engineering stack, including infrastructure, identity, monitoring, and automation platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and iterate on proof-of-concepts that demonstrate how AI can augment or automate internal workflows; from anomaly detection in infrastructure logs to AI-assisted documentation and IT troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Containerize and orchestrate AI workloads using Docker and Kubernetes, ensuring reliable and reproducible deployments across environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate infrastructure provisioning and configuration using Terraform and Ansible, following\u0026amp;nbsp;\u0026lt;span class=\u0026quot; WOL0 \u0026quot;\u0026gt;infrastructure-as-code\u0026lt;/span\u0026gt; best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish AI development patterns and best practices across the Corporate IT Engineering organization, helping teams adopt AI capabilities effectively and responsibly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with the evolving AI and MLOps landscape and bring relevant advancements back to the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AI \u0026amp;amp; Application Development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience owning or extending LLM-powered platforms, including RAG pipeline development, prompt engineering, and integrating LLM APIs into production internal systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level knowledge of AI infrastructure, including model serving, inference optimization, GPU/CPU resource management, and MLOps pipelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and building internal API layers or shared platform services that multiple teams and systems publish to and consume from.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Python and/or TypeScript for building integrations, scripts, and lightweight internal services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with REST APIs and building integrations across a diverse internal tooling ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cloud \u0026amp;amp; Infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong AWS experience: required proficiency in core services (EC2, ECS/EKS, S3, RDS, Lambda, IAM, VPC) and experience architecting and operating production workloads on AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Docker and Kubernetes expertise: required hands-on experience containerizing applications, writing Dockerfiles, managing multi-container deployments, and orchestrating workloads with Kubernetes (EKS or self-managed).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Terraform and Ansible expertise: required experience writing and maintaining Terraform modules for cloud infrastructure, and using Ansible for configuration management and automation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with GitHub for version control, pull request workflows, branching strategies, and CI/CD integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Artifactory for artifact management, including publishing and consuming build artifacts, Docker images, and package registries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mindset \u0026amp;amp; Collaboration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An experimental mindset: comfortable inheriting imperfect systems, iterating quickly, and improving as you go.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to evaluate AI capabilities through a business lens, understanding not just what’s possible but what creates real value for internal teams and the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and the ability to explain AI concepts and tradeoffs to non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, team-first approach with a genuine curiosity about where AI is headed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A Bachelor’s degree in Computer Science, Engineering, or equivalent hands-on experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with agentic frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or similar.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with corporate IT or infrastructure engineering environments, understanding how enterprise platforms around identity, monitoring, and automation operate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background building MCP (Model Context Protocol) servers or tools that extend AI agent capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with vector databases (e.g., Pinecone, Weaviate, pgvector) and semantic search.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining internal developer platforms, artifact registries, or shared API services.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34012,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7979318","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":2380372,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7979318,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"774","title":"Business Development Representative","company_name":"Bandwidth","first_published":"2026-06-03T10:39:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt; (NASDAQ: BAND), a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Bandwidth is seeking a \u0026lt;strong\u0026gt;Business Development Representative\u0026lt;/strong\u0026gt; to join our team.\u0026amp;nbsp; This BANDmate will be the first point of contact with potential customers. We are looking for an enthusiastic ambassador of our complex product who is ready to grab the mic, find their own voice, and cold call prospects. \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This position is on the front lines, helping to identify, and build relationships with the next exciting company we’ll target as customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This role works 100% in office out of our Raleigh, NC HQ.\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Generate new, high-quality sales leads to set up demos for our Account Executives to close.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Meet all key performance metrics (dai\u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;ly, weekly, monthly)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100 touches a day (50-60 phone calls)\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;6 qualified demos per month\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Understand Bandwidth’s products and how other companies can benefit from them.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Launch a successful career in software sales through world class training from sales leaders who deeply care about your success.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Advance a sales career through SDR Leveling program \u0026amp;amp; beyond.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Be a part of an inclusive, and collaborative work environment that focuses on leveraging your unique skills and personality.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Bachelor\u0026#39;s degree\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;Demonstrated \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;success \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;in \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;a \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;sales \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;or \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;business \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;development \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;environment, \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;including \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;prospecting, \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;relationship \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;building, \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;and \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;achieving \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;measurable \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;performance \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;targets.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;Proven \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;ability \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;to \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;communicate \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;value, \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;build \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;relationships, \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;and \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;achieve \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;performance \u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;BZ_Pyq_fadeIn\u0026quot;\u0026gt;goals\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;You show aptitude and drive to learn complex technologies (SaaS product , APIs, telecom) and apply them to business situations.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Awesome interpersonal skills: written and verbal\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Self motivation with a constant sense of urgency\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Attention to details; organized and focused.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Proficiency with SalesForce or other CRM software\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Prior experience as a sales development rep with a track record of achieving sales quotas\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7844155","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3419728,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7844155,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102114","title":"Business Intelligence \u0026 Pricing Analyst ","company_name":"Bandwidth","first_published":"2026-04-29T08:51:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bandwidth is seeking a self-starting, detail-oriented Pricing Analyst to elevate our global pricing strategy through rigorous analysis and clear, executive-ready reporting. You’ll build and automate pricing visibility tools and applications using Snowflake/SQL, Python, and Excel/Google Sheets, monitor market and traffic trends, and translate data into actionable recommendations for leadership, the Global Pricing team, and Deal Desk on large deals and RFPs. The ideal candidate has 2–3 years in pricing or data analytics, strong Excel, SQL/Snowflake, and Python skills (reporting tools like Sigma; Streamlit a plus), and a track record of extracting insights from large financial datasets. Exceptional communication, collaboration, and attention to detail are essential; telecom experience is preferred but not required.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and enhance pricing analytics using Snowflake/SQL, Python, Excel, and Google Sheets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, automate, and maintain applications for pricing visibility for leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present findings and recommendations to the Global Pricing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform ad hoc analysis, including pricing and traffic analysis, for strategic initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze market trends and performance to recommend pricing adjustments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collect, organize, and maintain pricing intelligence through scalable databases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Global Pricing Team and Deal Desk on large deals and RFPs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor daily, weekly, and monthly trends, tracking changes and communicating actionable insights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage Snowflake databases and SQL queries to ensure data integrity and accessibility.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: \u0026amp;nbsp;\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in business, economics, analytics, statistics, or a related field.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years of experience in pricing or data analytics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge: \u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;High proficiency in Microsoft Excel; experience with Python, SQL/Snowflake, and reporting tools (e.g., Sigma). Streamlit knowledge is a huge plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong aptitude for analytics with a track record of extracting value-added insights from large financial datasets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional attention to detail and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; quick to absorb and synthesize information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking, problem-solving, and organizational skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to collaborate effectively with other teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior telecom experience preferred, but not required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":49401,"name":"Network Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7743930","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3396460,"location":{"name":"United Kingdom - London"},"metadata":null,"id":7743930,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102071","title":"Carrier Account Executive","company_name":"Bandwidth","first_published":"2026-03-27T11:08:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Carrier Account Executive\u0026lt;/strong\u0026gt; will fuel revenue growth by discovering, cultivating, and securing new opportunities across Bandwidth’s suite of services within the Carrier Customer Segment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Navigate effectively within customer organizations to sell Bandwidth’s voice and messaging offerings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships across multiple levels of customer contacts, align Bandwidth resources with key customer decision makers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a strong understanding of each customer’s business, market, and technical requirements to position Bandwidth’s solutions effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve assigned quota for incremental revenue growth across the Bandwidth account base.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze customer and market needs, pricing models and network operations input. Provide feedback through internal channels so course correction can be made quickly and efficiently.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor Degree, Business. Marketing/Sales, Engineering or similar\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Strategic, technical, and communications application sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Existing relationships in major European Carrier / Service provider segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in client relationship management, account growth, and navigating complex customer organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to identify opportunities, influence decisions, and support customer needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of Salesforce or similar CRM systems; proficiency with Excel and PowerPoint Customer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Voice and Messaging Services and working with the large Carrier segment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to build strong, trust based relationships across multiple levels of a customer organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills with the ability to communicate, triage customer needs and coordinate with internal experts when necessary\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of managing multiple tasks across a large account base while maintaining focus on revenue impacting activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer centric mindset paired with a proactive, sales driven approach to growing accounts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work laptop and an internet allowance to support the costs of the Internet at home.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We contribute 8% of your monthly gross salary into your private pension.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance providing financial support to your loved ones in the event of your unexpected passing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited, free and anonymous consultations with our dedicated therapist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Childcare support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cycle to work scheme\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days annual leave per year and 1 additional day every 3 years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79919,"name":"United Kingdom - London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7776429","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3404803,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7776429,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102082","title":"Director, Strategic AI Partnerships","company_name":"Bandwidth","first_published":"2026-04-17T07:36:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bandwidth is seeking a \u0026lt;strong\u0026gt;Director of AI Strategic Partnerships \u0026amp;amp; Data Licensing\u0026lt;/strong\u0026gt; to lead our entry into the Generative AI and Large Language Model (LLM) ecosystem. Reporting directly to the Chief Strategy Officer (CSO), this is a high-impact, \u0026quot;frontier\u0026quot; role responsible for establishing Bandwidth as the essential voice layer for the world’s most sophisticated AI companies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Unlike a traditional sales role, your success will be measured by the breadth and depth of formalized partnerships you secure with major AI players. You will be the bridge between Bandwidth’s global network and the next generation of AI-driven voice applications, while simultaneously architecting our first-ever voice data licensing program.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Evangelism:\u0026lt;/strong\u0026gt; Identify and penetrate \u0026quot;Big AI\u0026quot; accounts (OpenAI, Anthropic, Google, Meta, etc.) and emerging innovators in the Real-time Voice/LLM space to position Bandwidth as the premier platform for high-scale, low-latency voice integration.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data Strategy \u0026amp;amp; Licensing:\u0026lt;/strong\u0026gt; Design and execute the framework for licensing Bandwidth’s unique voice data assets for AI training, ensuring compliance, ethical standards, and high commercial value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Relationship Management:\u0026lt;/strong\u0026gt; Navigate complex organizational structures to build \u0026quot;at-level\u0026quot; partnerships with C-suite executives, Product Leads, and Head of Research counterparts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product-Market Feedback Loop:\u0026lt;/strong\u0026gt; Act as the \u0026quot;voice of the AI customer\u0026quot; internally. Gather technical requirements and friction points to collaborate with Product and Engineering teams on rapid iterations of our AI feature set.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ecosystem Mapping:\u0026lt;/strong\u0026gt; Stay at the bleeding edge of AI trends (Text-to-Speech, Speech-to-Text, and Real-time Voice) to identify new areas where Bandwidth can create \u0026quot;moats.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Market Making:\u0026lt;/strong\u0026gt; Define the \u0026quot;Voice for AI\u0026quot; category for Bandwidth. This includes creating partnership structures that prioritize technical integration and long-term ecosystem alignment over short-term transaction volume.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;KPIs in this role include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Primary:\u0026lt;/strong\u0026gt; Number of formalized partnerships and technical integrations secured with Tier-1 and Tier-2 AI players.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Secondary:\u0026lt;/strong\u0026gt; Revenue generated through data licensing and platform usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic:\u0026lt;/strong\u0026gt; Quality of product feedback loops and successful internal iteration on AI-specific features.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Works in a normal office environment with occasional travel required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Location Agnostic:\u0026lt;/strong\u0026gt; Open to remote candidates, however relatively frequent travel to Bandwidth HQ in Raleigh will be required as well as the ability to work effectively in a distributed environment, maintaining high visibility with the CSO and internal product teams regardless of time zone.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor degree\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years in Business Development, Strategic Partnerships, or Product Management within the SaaS, Cloud Infrastructure, or AI sectors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience at a \u0026quot;frontier\u0026quot; tech company or within a high-growth AI/SaaS environment is critical.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A deep, intuitive understanding of the AI stack, including how LLMs use data and the requirements for real-time voice synthesis/recognition.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;The \u0026quot;Founding\u0026quot; Mindset:\u0026lt;/strong\u0026gt; Proven track record of taking a \u0026quot;zero-to-one\u0026quot; product or vertical to market. You must be comfortable with ambiguity and building your own playbook.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relationship Excellence:\u0026lt;/strong\u0026gt; Demonstrated ability to open doors at Tier-1 tech companies and negotiate complex, multi-million dollar contracts that involve both technical and legal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI Technical Fluency:\u0026lt;/strong\u0026gt; A deep understanding of how AI engines are built, how they consume data, and the specific infrastructure requirements (latency, throughput, reliability) for voice-driven AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partnership Savvy:\u0026lt;/strong\u0026gt; A track record of closing complex, multi-faceted partnerships where \u0026quot;success\u0026quot; was defined by strategic alignment and technical integration rather than just raw revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Exceptional ability to translate between deeply technical engineering requirements and high-level business strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Autonomy:\u0026lt;/strong\u0026gt; As a remote-capable role reporting to the CSO, you must be a self-starter who can maintain high visibility and drive results without a local team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;MBA, technical degree or both (Computer Science, Data Science, or Electrical Engineering) is highly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Knowledge:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Data Privacy Expertise: Familiarity with the legalities of data scraping, consent, and licensing (GDPR, CCPA) specifically regarding audio/voice data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An existing network of contacts within the Silicon Valley AI ecosystem or the hyperscaler (AWS/Azure/GCP) AI divisions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":73861,"name":"Revenue Operations \u0026 Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7846929","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420189,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7846929,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102115","title":"Enterprise Account Executive","company_name":"Bandwidth","first_published":"2026-05-01T04:54:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an \u0026lt;strong\u0026gt;Enterprise Account Executive\u0026lt;/strong\u0026gt;\u0026amp;nbsp;who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the Sales Development team to generate strategic pipeline opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage your pipeline; input and update opportunities thoroughly and consistently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a strong understanding of Bandwidth’s solutions and how they support the operational, regulatory, and customer needs of organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed on emerging trends in technology and communications that influence Bandwidth’s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of sales experience selling a technical product into Enterprise organizations or selling CPaaS, UCaaS, CCaaS, or telecom technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of meeting or exceeding new logo sales quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with director‑level and above decision makers within IT, operations, procurement, and digital transformation teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong prospecting skills with a history of generating new opportunities and exposure to the full closing sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid understanding of technical concepts and the operational complexities of integrating new communications technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross‑functional collaboration skills, working with legal, product, solutions, marketing, and other internal teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with Channel Partners to drive new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of telecom technologies such as SIP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or higher\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7913661","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3420189,"location":{"name":"San Francisco, CA"},"metadata":null,"id":7913661,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102115","title":"Enterprise Account Executive","company_name":"Bandwidth","first_published":"2026-05-11T14:51:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for an \u0026lt;strong\u0026gt;Enterprise Account Executive\u0026amp;nbsp;\u0026lt;/strong\u0026gt;who will focus on driving new client acquisition for Enterprise accounts using the full suite of Bandwidth’s products. This role is ideal for someone with 5+ years of sales experience who’s ready to join a high-growth area of the business in a critical and rapidly evolving market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with Bandwidth sales leadership to develop and grow the Enterprise sales segment of our business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the full sales cycle for assigned prospect accounts from discovery to commercial and contractual negotiations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with prospective accounts to support their migration of voice, 911, and messaging solutions to the cloud\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with the Sales Development team to generate strategic pipeline opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and develop new account relationships through inbound leads, outbound prospecting, account mapping with partners, and other internal sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alongside leadership and other members of the team, provide feedback to internal teams to support better market positioning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate multiple levels within a target account by building cross‑functional relationships and effectively leveraging internal Bandwidth resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage your pipeline; input and update opportunities thoroughly and consistently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a strong understanding of Bandwidth’s solutions and how they support the operational, regulatory, and customer needs of organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay informed on emerging trends in technology and communications that influence Bandwidth’s value proposition\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of sales experience selling a technical product into Enterprise organizations or selling CPaaS, UCaaS, CCaaS, or telecom technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of meeting or exceeding new logo sales quota\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build relationships with director‑level and above decision makers within IT, operations, procurement, and digital transformation teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong prospecting skills with a history of generating new opportunities and exposure to the full closing sales cycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A solid understanding of technical concepts and the operational complexities of integrating new communications technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross‑functional collaboration skills, working with legal, product, solutions, marketing, and other internal teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with Channel Partners to drive new opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of telecom technologies such as SIP\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree or higher\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;California Pay Transparency\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;California Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$100,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$150,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7909600","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3437900,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7909600,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102127","title":"Enterprise Account Executive (Financial Services)","company_name":"Bandwidth","first_published":"2026-05-08T17:35:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This \u0026lt;strong\u0026gt;Enterprise Account Executive\u0026lt;/strong\u0026gt; role is critical for driving new logo revenue growth within the financial services sector by identifying, sourcing, and closing complex, high-value deals. The position requires a proven outbound hunter with deep domain expertise and strong business acumen to position high-resiliency telecom solutions that address critical industry demands like anti-fraud, network redundancy, and compliance. The AE will act as a trusted strategic advisor and manage the full new business sales cycle from prospecting through contract negotiation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute strategic territory plans focused exclusively on new logo acquisition within the North American financial services sector.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently self-source and build a robust pipeline of new opportunities through targeted outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex, full-cycle sales engagements, resulting in the close of six- and seven-figure Annual Recurring Revenue (ARR) deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply deep domain expertise to position and sell high-resiliency voice solutions (e.g., anti-fraud, network redundancy) that address the financial services industry\u0026#39;s stringent requirements for governance, compliance, and risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a strategic advisor to C-level executives and technical buyers to guide them on cloud migration and optimizing their voice communication infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cultivate and maintain executive-level relationships, leading complex contract negotiations across legal, security, and procurement stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the internal orchestrator, collaborating across Product, Legal, and Operations teams to structure complex new customer deals and align resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a robust and accurate sales forecast and pipeline for new business opportunities, ensuring high data integrity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt; BS/BA Degree or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of experience in enterprise software or telecom new logo sales, with a track record of consistently exceeding quota attainment in complex six- and seven-figure deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knowledge:\u0026lt;/strong\u0026gt; Deep, applied domain expertise in the Financial Services and Telecom sectors, specifically concerning complex cloud migration, high-resiliency voice solutions, global regulatory compliance (UCaaS/CCaaS), and leveraging API-first platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Skills:\u0026lt;/strong\u0026gt; Exceptional ability to cultivate C-level relationships; proven expertise in strategic outbound prospecting, full-cycle sales management, and complex contract negotiation; strong business acumen and cross-functional communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7989298","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3348282,"location":{"name":"United Kingdom - London"},"metadata":null,"id":7989298,"updated_at":"2026-06-08T11:40:45-04:00","requisition_id":"R-102028","title":"Global Business Development Representative","company_name":"Bandwidth","first_published":"2026-06-08T11:40:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Global Business Development Representative with a focus on channel, you will play a crucial role in driving growth through our partner ecosystem. You will be responsible for identifying and developing new business opportunities, nurturing relationships with channel partners, and collaborating closely with sales and marketing teams to enhance our channel practice. Your primary goal will be to support our partners in identifying new business opportunities and co-selling our products and services effectively, ultimately leading to increased revenue and market penetration\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and nurture strong, collaborative relationships with our channel partners, driving the initial contact and acting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;as their main point of contact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute strategies to increase partner engagement and sales performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct research to identify trends, opportunities, and competitive landscape within the channel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ongoing training and support to channel partners to optimise their sales efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and report on partner performance metrics to ensure alignment with company goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our channel partners to drive the sourcing of leads within a set of assigned customer targets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide support and assistance to the Account Director to navigate the internal processes for negotiating contracts, leveraging legal resources, and working with the pricing team to achieve revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a solid understanding of the pricing and channel playbook. Provide standard pricing to partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong relationships with multiple contacts within each prospect as we navigate the sales cycle with value based selling in the approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep and impactful understanding of each customer’s business and identify opportunities to sell additional Bandwidth offerings beyond the initial interest area to a broader strategic level of relationship with the customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with the Account Director to understand and add to the Channel Strategy for targeted accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Corroborate close dates, forecasted revenue, and revenue timing are accurate and reliable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the appropriate pipeline for stable and consistent execution against future revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor degree in business, marketing, or related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of sales and business development experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good working knowledge of the Telecom industry Go-to-Market direct to Wholesale resellers\u0026amp;nbsp;and Enterprise\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A good understanding of technology-driven customer experience outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional languages would be a distinct advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in the use of internal resources (lead generation, marketing events, industry practices)\u0026amp;nbsp;to identify target accounts and build the required relationship to WIN.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional team building skills as you will work closely with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent presentation skills with the capability of interacting with senior management levels of\u0026amp;nbsp;customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must possess effective written and verbal communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in solution selling, CPaaS, CCaaS, UCaaS, or SaaS services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce.com preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with selling voice and SMS related services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in the use of Microsoft Excel.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work laptop \u0026amp;amp; mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We contribute 8% of your monthly gross salary into your private pension.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance providing financial support to your loved ones in the event of your unexpected passing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited, free and anonymous consultations with our dedicated therapist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Childcare support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cycle to work scheme\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days annual leave per year and 1 additional day every 3 years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79919,"name":"United Kingdom - London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7991186","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3466685,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7991186,"updated_at":"2026-06-10T08:05:10-04:00","requisition_id":"R-102142","title":"Global Customer Success Manager ","company_name":"Bandwidth","first_published":"2026-06-10T08:05:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Global Customer Success Manager\u0026amp;nbsp;\u0026lt;/strong\u0026gt;plays a key role in delivering a consistent, high-quality customer experience across the post-onboarding lifecycle. Operating within a pooled support model, this role is responsible for supporting a large portfolio of customers by responding to customer needs and ensuring reliable, timely engagement across support channels, including phone and ticketing. Supporting a global customer base, the CSM acts as a dependable point of contact—driving clear communication, consistent follow-through, and effective resolution of customer issues. This role focuses on executing established processes, coordinating across internal teams, and ensuring customers receive timely and accurate support. This role requires strong organization, attention to detail, and the ability to manage a high volume of customer interactions while maintaining quality and consistency in execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Respond to customer inquiries within defined SLAs, delivering high-quality, timely resolution across ticket and phone channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver clear, professional communication to customers—including inbound support, status updates, resolution summaries, and next steps—ensuring customers are consistently informed and never unclear on progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a point of contact within a pooled support model, responding to customer needs in a timely and consistent manner via phone, email, and ticketing channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the coordination of customer needs end-to-end—maintaining visibility into open items, proactively driving follow-ups across internal teams (Operations, Sales, Porting, Compliance, Tech Support), and ensuring timely resolution with no gaps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize customer interactions and open work based on urgency, impact, and defined processes to effectively manage a high-volume workload.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in resolving operational issues by working with internal teams to identify root causes and drive resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues based on defined thresholds or when standard processes are insufficient, including cases driven by customer urgency or internal stakeholder needs. Follow established escalation paths and ensure customers remain informed throughout.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advocate for customer needs by clearly communicating impact, surfacing recurring issues, and aligning internal teams on resolution priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capture and communicate customer feedback, recurring issues, and friction points to support continuous improvement across teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Guide customers on how to effectively use Bandwidth’s products and services, including troubleshooting, best practices, and navigation of tools or portals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Schedule and facilitate Ask an Expert sessions by coordinating internal subject matter experts, managing logistics, and ensuring a productive customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate and complete documentation of customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently execute established processes and workflows to ensure accurate, repeatable, and high-quality handling of customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize Salesforce, Intercom, Zendesk, Slack, and Google Suite to manage customer interactions and track work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute against customer health and get-well plans—driving assigned actions to completion, tracking progress, and ensuring alignment across internal teams while providing clear updates on status and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to overall customer satisfaction (CSAT) through consistent, high-quality execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work effectively with global customers and internal teams, maintaining awareness of regional and cultural differences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;May be required, at times, to join after-hours conference bridges in the event of a major service outage or event.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-year college degree strongly preferred (or equivalent experience)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience in customer support, customer success, or customer-facing roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a SaaS or technology-driven environment preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating within structured processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting customers via phone and ticketing channels\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Foundational understanding of customer support and customer success principles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of how customers use SaaS products to achieve business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;General awareness of technical environments (e.g., APIs, integrations, or telecommunications concepts) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage customer interactions and handle challenging situations professionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills across written, phone, and meeting-based channels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong organizational skills and follow-through across multiple teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to prioritize and manage a high volume of work effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Aptitude for learning new technologies and explaining concepts to non-technical users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Salesforce, Intercom, Slack, and Google Suite\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in a SaaS or API-driven environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with telecommunications or technical product environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34001,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7844122","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3419721,"location":{"name":"Romania - Iași, Iași"},"metadata":null,"id":7844122,"updated_at":"2026-06-09T08:16:08-04:00","requisition_id":"R-102113","title":"Implementation Specialist ","company_name":"Bandwidth","first_published":"2026-05-01T05:45:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an\u0026lt;strong\u0026gt; Implementation Specialist\u0026lt;/strong\u0026gt;, you will be responsible for setting customers up for long-term success on Bandwidth products by managing the implementation process for standard accounts. As a technical and operational contact post-sale and pre-account management, you will drive adoption and customer value by assisting with overall project delivery, including customer education and training, system configuration, QA, and setup.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;To be successful as an Implementation Specialist, you should have foundational project management knowledge, be highly organized, be eager to learn, be able to easily communicate technical concepts to non-technical people, and work collaboratively across organizations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own customer relationships through implementation (post-sale), collaborating with customers and internal stakeholders to understand business goals and execute an implementation plan.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support operational and product success by onboarding, training, and educating customers on Bandwidth products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and set up customer configurations within Bandwidth systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a solid understanding of Bandwidth products and services.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify basic implementation challenges and work with senior team members to develop practical recommendations to maximize customer value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document specific product setup and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a technical liaison externally and internally, collaborating with Bandwidth Sales, Operation teams, and Product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with our Customer Success and Account Management teams, and directly with our clients to understand how our products and services power their businesses.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;0-2 years of implementation, project coordination, or relevant technical customer-facing experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple standard projects cross-functionally at any given time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong verbal and written communication skills both internally and externally.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive, thorough, and transparent in communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate effectively with technical and non-technical folks, from on-the-ground ops teams to leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong critical thinking and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable learning to work in a consultative manner with customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process-oriented with a desire to learn, follow established processes, and provide feedback to create a positive experience for every customer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Action-oriented with a willingness and desire to learn and adopt new skills—both technical and non-technical—in order to deliver the best solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to travel at least a few times a year, if needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work Laptop and Internet allowance to support the costs of the Internet at home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health \u0026amp;amp; Travel insurance, with extensive coverage and a simple claim process\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We pay 300 RON into your pension\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive employee assistance resources, offering advice, and support on a range of issues including childcare \u0026amp;amp; eldercare research, debt \u0026amp;amp; budgeting, and work-related issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meal vouchers and gift vouchers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days annual leave per year and 1 additional day every 3 years + Deferred bank holidays (public holidays that fall in weekends can be taken on any other day)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;With our Hacker Hours program, you get protected time to learn, experiment, and build with the technology you want to! You can even submit projects to our yearly Hack-of-the-Year competition complete with awards and prizes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Free access to a learning platform to further enhance your learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, contribution to your monthly fitness subscription, and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/employee-applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;EU Pay Transparency\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;EU Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;112.896 Lei\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;150.528 Lei RON\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":34001,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":81040,"name":"Romania - Iași","location":"Iași, Iași, Romania","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7684777","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3137463,"location":{"name":"Raleigh"},"metadata":null,"id":7684777,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-101841","title":"Infant Guide ","company_name":"Bandwidth","first_published":"2026-03-05T16:23:21-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ohana Child Development Center provides the highest quality Montessori/RIE based programming for children 4 months to 5 years of age. Ohana Child Development Center serves the families of Bandwidth employees, and is located in the Bandwidth Raleigh NC Headquarters. Ohana is looking for qualified, passionate guides and caregivers who are dedicated to providing respectful, encouraging and cognitively stimulating programming for the children in their care. We are recruiting teachers who are open to learning and continuing education, and who want to work in a collaborative environment (sharing their knowledge and learning from others). Ohana guides will partner with Bandwidth families to provide encouragement and support that best serves the children, and give continuous feedback to families regarding their children’s development and individual needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Ohana \u0026lt;strong\u0026gt;Infant Guide \u0026lt;/strong\u0026gt;will foster a supportive and collaborative educational atmosphere where Montessori and RIE support an environment where the children are the curriculum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;LEARN MORE ABOUT OHANA: \u0026lt;a href=\u0026quot;https://www.bandwidth.com/ohana/\u0026quot;\u0026gt;https://www.bandwidth.com/ohana/\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contributes to a teaching culture of collaboration among the classroom teachers that nurtures mutual respect and builds a strong and cohesive classroom team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides primary care-giving to 1-3 infants while working with two other guides.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicates with all levels of school and corporate leadership, parents, and teachers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly observes and records developmental milestones and progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates leadership amongst the teaching team in acquiring and maintaining accreditations and ensuring Ohana represent the best in class standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fosters a positive, collaborative, and supportive work environment where staff feel valued, heard, and motivated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follows and teaches others Montessori and/or RIE Pedagogy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the importance of a prepared environment and ends the day by readying the room for the next morning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensures Ohana\u0026#39;s Principles are delivered to the highest standard. Mentors and coaches other teachers to deliver Ohana principles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complies with Bandwidth\u0026#39;s Code of Conduct, protects the company\u0026#39;s reputation, and prevents legal and regulatory violations. Ensures direct reports understand and comply with these responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Works in a Child Development Center infant environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift, move, or hold children with weight up to 60 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to observe children from various distances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift children from various heights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to stoop, kneel, crouch or crawl, reach with hands and arms and use hands to finger, handle or feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have the ability to navigate uneven outdoor terrain for limited periods of time in various mild to moderate weather conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree and MACTE accredited Montessori certification or RIE training preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years working in an infant environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Primary caregiving techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in observation techniques and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication skills (oral and written).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Masters in related fields\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Positive Discipline at the infant/toddler level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RIE foundations course trained\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Skills:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in languages other than English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24/7 gym and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":87960,"name":"Ohana Child Development Center","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7684752","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3137463,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7684752,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-101841","title":"Lead Infant Guide ","company_name":"Bandwidth","first_published":"2026-03-05T16:20:41-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ohana Child Development Center provides the highest quality Montessori/RIE based programming for children 4 months to 5 years of age. Ohana Child Development Center serves the families of Bandwidth employees, and is located in the Bandwidth Raleigh NC Headquarters. Ohana is looking for qualified, passionate guides and caregivers who are dedicated to providing respectful, encouraging and cognitively stimulating programming for the children in their care. We are recruiting teachers who are open to learning and continuing education, and who want to work in a collaborative environment (sharing their knowledge and learning from others). Ohana guides will partner with Bandwidth families to provide encouragement and support that best serves the children, and give continuous feedback to families regarding their children’s development and individual needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Ohana \u0026lt;strong\u0026gt;Lead\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Infant Guide \u0026lt;/strong\u0026gt;will foster a supportive and collaborative educational atmosphere where Montessori and RIE support an environment where the children are the curriculum.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;LEARN MORE ABOUT OHANA: \u0026lt;a href=\u0026quot;https://www.bandwidth.com/ohana/\u0026quot;\u0026gt;https://www.bandwidth.com/ohana/\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contributes to a teaching culture of collaboration among the classroom teachers that nurtures mutual respect and builds a strong and cohesive classroom team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides primary care-giving to 1-3 infants while working with two other guides.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicates with all levels of school and corporate leadership, parents, and teachers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Regularly observes and records developmental milestones and progress.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrates leadership amongst the teaching team in acquiring and maintaining accreditations and ensuring Ohana represent the best in class standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fosters a positive, collaborative, and supportive work environment where staff feel valued, heard, and motivated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follows and teaches others Montessori and/or RIE Pedagogy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands the importance of a prepared environment and ends the day by readying the room for the next morning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensures Ohana\u0026#39;s Principles are delivered to the highest standard. Mentors and coaches other teachers to deliver Ohana principles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complies with Bandwidth\u0026#39;s Code of Conduct, protects the company\u0026#39;s reputation, and prevents legal and regulatory violations. Ensures direct reports understand and comply with these responsibilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Works in a Child Development Center infant environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift, move, or hold children with weight up to 60 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to observe children from various distances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift children from various heights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to stoop, kneel, crouch or crawl, reach with hands and arms and use hands to finger, handle or feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have the ability to navigate uneven outdoor terrain for limited periods of time in various mild to moderate weather conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree and MACTE accredited Montessori certification or RIE training preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years working in an infant environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Primary caregiving techniques.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in observation techniques and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication skills (oral and written).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Masters in related fields\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Positive Discipline at the infant/toddler level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;RIE foundations course trained\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Skills:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in languages other than English\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24/7 gym and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":87960,"name":"Ohana Child Development Center","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7638675","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3367379,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7638675,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102045","title":"Lead Toddler Guide","company_name":"Bandwidth","first_published":"2026-02-24T12:07:32-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Ohana Lead Toddler Guide (Classroom Manager) will provide people management for classroom teachers while fostering a supportive and collaborative educational environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;LEARN MORE ABOUT OHANA: \u0026lt;a href=\u0026quot;https://www.bandwidth.com/ohana/\u0026quot;\u0026gt;https://www.bandwidth.com/ohana/\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build a teaching culture of collaboration among the classroom teachers, nurtures mutual respect and builds a strong and cohesive classroom team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively communicates with all levels of school and corporate leadership, parents, and teachers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Supports teachers in acquiring and maintaining accreditations and ensuring Ohana represent best in class standards\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly supports and evaluates classroom teachers and substitutes to ensure high-quality instruction, purposeful individual child support and strong parent communications.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for the performance management of classroom team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a positive, collaborative, and supportive work environment wher staff feel valued, heard, and motivated.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follows and teaches others Montessori and/or RIE Pedagogy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build consistency in curriculum among other classroom managers, especially with other grade level classrooms .\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure Ohana\u0026#39;s Principles are delivered to the highest standard. Mentors and coaches other teachers to deliver Ohana principles.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands school operations and follows policies and procedures. Provides input to the Director on ways the school can operate more effectively, shares feedback and suggestions from the team. Ensures team members understand and follow policies and procedures. Assists in on-boarding new team members to the classroom.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Ensures every Bandmate in their role in the school feels empowered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Support operating as a unified team with the Corporate Bandwidth team. Understands Bandwidth culture, leadership principles, employee programs to help their team members plug into the broader company and mission.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintains relationships with\u0026amp;nbsp; key People Services support including payroll, assigned business partner, office services manager, security personnel. Makes introductions and encourages team members to develop these relationships and utilize these resources.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understands budget constraints and opportunities and uses resources wisely. Provides input to the budgeting process based on the classroom\u0026#39;s future needs.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Complies with Bandwidth\u0026#39;s Code of Conduct, protects the company\u0026#39;s reputation, and prevents legal and regulatory violations. Ensures direct reports understand and comply with these responsitbiltiies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Works in a normal Child Development Center environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift, move, or hold children with weight up to 60 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to observe children from various distances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift children from various heights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to stoop, kneel, crouch or crawl, reach with hands and arms and use hands to finger, handle or feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have the ability to navigate uneven outdoor terrain for limited periods of time in various mild to moderate weather conditions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred, MACTE accredited Montessori certification required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years working in Montessori environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Montessori/RIE caregiving techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in observation techniques and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication skills (oral and written)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24/7 Fitness Facility and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":87960,"name":"Ohana Child Development Center","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7973931","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3461039,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7973931,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102134","title":"Manager, Marketing Analytics","company_name":"Bandwidth","first_published":"2026-06-03T14:28:30-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a strategic, analytically driven \u0026lt;strong\u0026gt;Manager, Marketing Analytics\u0026lt;/strong\u0026gt; to join our Marketing Operations team and play a pivotal role in how we measure, understand, and accelerate marketing performance. This is a high-impact position for someone who thrives at the intersection of data and strategy, and who is energized by turning complex information into clear decisions that move the business forward.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;In this role, you will lead both the people and the analytical engine behind our marketing organization, transforming multi-source data into insights that sharpen strategy, optimize investment, and drive pipeline growth. You and your team will partner closely with Marketing, Revenue Operations, and Sales leadership to build the measurement frameworks, attribution models, and reporting infrastructure that connect marketing activity to revenue outcomes. As a people leader, you will coach and grow your team members, foster a culture of curiosity and rigor, and ensure your team has the clarity, tools, and support to do their best work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;The ideal candidate brings both technical depth and sharp business acumen, and knows how to bring those strengths out in others. You are as comfortable building a sophisticated attribution model as you are presenting findings to a senior leadership team or developing the next generation of analytical talent on your team. You do not just report on what happened; you diagnose why it happened and recommend what to do next. If you are motivated by solving hard analytical problems, leading and growing a team, influencing how a growth-stage organization invests in marketing, and building the data foundation that scales with the business, we would love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead marketing performance analysis: \u0026lt;/strong\u0026gt;Own end-to-end analysis of campaign, digital, and demand generation performance, going beyond reporting to diagnose root causes, surface emerging trends, and deliver recommendations that directly accelerate pipeline growth and revenue contribution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Define and measure success: \u0026lt;/strong\u0026gt;Architect and continuously evolve marketing KPI frameworks and measurement methodologies that create a clear line of sight between marketing activities and business outcomes, including pipeline generation, revenue influence, customer acquisition cost, and lifetime value.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deliver strategic insights: \u0026lt;/strong\u0026gt;Transform complex, multi-source datasets into concise, decision-ready narratives that drive marketing strategy, sharpen budget allocation, and unlock program performance while communicating findings with clarity to both technical and executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner cross-functionally: \u0026lt;/strong\u0026gt;Serve as a trusted analytics partner across Marketing, Revenue Operations, Sales Operations, and Finance, driving alignment on data definitions, attribution models, and reporting standards to ensure a single source of truth for performance metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build scalable reporting and dashboards: \u0026lt;/strong\u0026gt;Design, build, and maintain executive-ready dashboards and a robust reporting infrastructure that deliver real-time visibility into marketing performance across campaigns, channels, and funnel stages, enabling faster and more confident decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Conduct advanced analysis:\u0026lt;/strong\u0026gt; Lead sophisticated analytical initiatives including funnel conversion analysis, cohort studies, multi-touch attribution modeling, and forward-looking performance trend forecasting to guide strategic marketing investments and resource prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leverage AI and automation to drive insights:\u0026lt;/strong\u0026gt; Integrate AI-powered tools and automated analytics workflows to accelerate data processing, uncover deeper patterns in marketing performance, and deliver predictive insights that keep the marketing organization ahead of trends and competitive shifts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ensure data quality and governance: \u0026lt;/strong\u0026gt;Champion data integrity by establishing and enforcing consistent data definitions, reporting standards, and documentation practices, building the reliable analytical foundation that the business depends on for accurate performance measurement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Support strategic planning: \u0026lt;/strong\u0026gt;Act as a key analytical contributor to marketing planning cycles, delivering rigorous, data-driven forecasts, scenario models, and goal-setting frameworks that ground ambition in evidence and drive organizational accountability.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s Degree, with 6+ years of experience in marketing analytics, marketing operations, revenue operations, or a related analytical role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working within a B2B marketing organization, preferably in a technology or SaaS environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical skills with the ability to translate data into strategic recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with marketing and CRM platforms such as Salesforce, marketing automation platforms, and BI tools (e.g., Sigma, Tableau, Looker, Power BI, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in data analysis using tools such as Excel, SQL, or similar data analysis tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills with the ability to present insights clearly to both technical and non-technical audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with a strong commitment to data accuracy and quality\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34481,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7905500","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3436572,"location":{"name":"Raleigh"},"metadata":null,"id":7905500,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102124","title":"Ohana Substitute Guide","company_name":"Bandwidth","first_published":"2026-06-01T15:27:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":87960,"name":"Ohana Child Development Center","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7960941","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3456535,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7960941,"updated_at":"2026-06-09T22:39:52-04:00","requisition_id":"R-102132","title":"Preschool Guide","company_name":"Bandwidth","first_published":"2026-06-09T22:39:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Ohana Child Development Center provides the highest quality Montessori/RIE based programming for children 4 months to 5 years of age.\u0026amp;nbsp; Ohana Child Development Center serves the families of Bandwidth employees, and is located in the Bandwidth Raleigh NC Headquarters.\u0026amp;nbsp; Ohana is looking for qualified, passionate guides for ages 3 to 6 years old who are dedicated to providing respectful, encouraging and cognitively stimulating programming based in Montessori practices (with flexibility in implementation of other constructivist theorists).\u0026amp;nbsp; We are recruiting teachers who are open to learning and continuing education, and who want to work in a collaborative environment (sharing their knowledge and learning from others).\u0026amp;nbsp; Ohana guides will partner with Bandwidth families to provide encouragement and support that best serves the children, and give continuous feedback to families regarding their children’s development and individual needs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinates with a lead guide to plan, implement,\u0026amp;nbsp; and manage the classroom using Montessori principles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Managing physical care of children\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the daily care of every child by following all school/ classroom procedures and standards as well as all licensing guidelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure visual supervision and child safety at all times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observing and documenting observations regularly for each child.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Preparing and maintaining the environment based on observations of the needs of the children.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintaining a safe, clean and organized classroom environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Models appropriate pro social behavior and redirects children when appropriate using positive discipline strategies.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Form relationships with families, children, and co-teachers that are respectful of individual differences and culture, family styles and cultural/socioeconomic diversity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meets regularly with co teachers to discuss observations, environmental design, curriculum planning, and challenges to ensure all guides are coordinating and collaborating.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provides developmental reports to parents and conducts parent conferences three times per year\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicates important information to co teachers\u0026amp;nbsp; regarding aspects of the children and classroom. (Management)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a professional self-image and project the values of Ohana and Bandwidth at all times.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep up with required training hours \u0026amp;amp; certifications according to licensing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be open to applying new teaching, learning strategies as directed by the Director and the Ohana Board\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead level meetings regularly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend faculty meetings regularly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Working Conditions:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Works in a normal Child Development Center environment\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift, move, or hold children with weight up to 60 pounds.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to observe children from various distances.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to lift children from various heights.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be able to stoop, kneel, crouch or crawl, reach with hands and arms and use hands to finger, handle or feel.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must have the ability navigate uneven outdoor terrain for limited periods of time in various mild to moderate weather conditions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 years working in early childhood education\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Montessori/RIE caregiving techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive Discipline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skilled in observation techniques and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communication skills (oral and written)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;B.A. or B.S. early childhood education or child development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Masters in related fields\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;MACTE Accredited Montessori certification\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;5+ years working in Montessori programming\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Montessori pedagogy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Positive Discipline\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluency in languages other than English.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with neurodivergent children in a group setting.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":87960,"name":"Ohana Child Development Center","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7846565","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3409567,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7846565,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102099","title":"Product Manager (Programmable Voice APIs)","company_name":"Bandwidth","first_published":"2026-04-23T08:40:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Product Manager\u0026lt;/strong\u0026gt; to lead the evolution of Bandwidth’s \u0026lt;strong\u0026gt;Programmable Voice APIs\u0026lt;/strong\u0026gt;. This role sits at the intersection of \u0026lt;strong\u0026gt;developer experience, telecom infrastructure, and business strategy\u0026lt;/strong\u0026gt;, and is responsible for defining and delivering capabilities that power next-generation voice applications.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will drive product vision, roadmap, and execution for APIs that enable call control, conferencing, recordings, and real-time communications—while ensuring reliability, scalability, and ease of use for developers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Product Strategy \u0026amp;amp; Ownership\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the roadmap for Programmable Voice APIs, aligned with company strategy and market opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build compelling business cases for new features and investments (ROI, cost modeling, pricing strategy)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities in emerging areas such as AI-driven voice, automation, and real-time communications\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Customer \u0026amp;amp; Market Focus\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop deep empathy for developers, product teams, and enterprise customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather insights through customer interviews, usage data, and support trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer pain points into clear product requirements and improvements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Product Leadership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work closely with engineering to design scalable, reliable API architectures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive improvements in API usability, documentation, and developer onboarding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high-quality integrations across webhooks, REST APIs, and event-driven systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Execution \u0026amp;amp; Delivery\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineering, design, and operations teams to deliver features end-to-end\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define success metrics (adoption, latency, reliability, revenue impact)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead backlog prioritization, sprint planning, and release execution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales, Marketing, and Customer Success to position and launch features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enable internal teams with clear messaging, documentation, and training\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support strategic customers and partners during integrations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success in This Role Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Increased adoption and usage of Voice APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improved developer satisfaction and reduced time-to-first-call\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Delivery of scalable, reliable features that drive revenue growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear differentiation against competitors in developer experience and capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Core Skills\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong \u0026lt;strong\u0026gt;business case development\u0026lt;/strong\u0026gt; skills (financial modeling, pricing, ROI analysis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep \u0026lt;strong\u0026gt;customer empathy\u0026lt;/strong\u0026gt;, especially for developers and technical users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate complex technical concepts into clear product direction\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with \u0026lt;strong\u0026gt;web service APIs\u0026lt;/strong\u0026gt; (REST, webhooks, event-driven architectures)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with \u0026lt;strong\u0026gt;real-time communications systems\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of telecom technologies such as:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Session Initiation Protocol (SIP)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;VoIP networking concepts (latency, jitter, call flows)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Session Border Controllers (SBCs) and call routing architectures (nice to have)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of product management experience (preferably in APIs, communications, or SaaS platforms)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with engineering teams on highly technical products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in telecom, CPaaS, or developer platforms is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with contact center platforms, AI voice agents, or conversational AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with competitors such as Twilio or other CPaaS providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability tools, logging, and debugging platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Bandwidth:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Opportunity to shape the future of programmable voice and real-time communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work on mission-critical infrastructure used by global enterprises\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative, developer-focused culture with strong technical depth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33994,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7914235","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3440579,"location":{"name":"London"},"metadata":null,"id":7914235,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102130","title":"Regulatory Counsel","company_name":"Bandwidth","first_published":"2026-05-14T11:49:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a \u0026lt;strong\u0026gt;Regulatory Counsel\u0026lt;/strong\u0026gt; to come and join our Global Regulatory Team, based in London, as we continue with exciting projects, facilitating communications worldwide.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Regulatory Counsel, you are responsible for ensuring legal and regulatory compliance in the countries of the coverage under your responsibility and the topics assigned to you. You will provide daily legal and regulatory advice with regard to Bandwidth products and operational processes, advising different business units and actively following up on any legal and regulatory changes that may impact the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will propose actions to be taken in order to ensure compliance of Bandwidth products with the applicable laws in countries of coverage. You will negotiate different types of service agreements with suppliers and follow up on key regulatory topics globally. You will provide support with regard to any legal or regulatory research, analysis, or project to the business units and maintain all processes and regulatory information up to date.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to the Director, Global Regulatory.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Regulatory and Compliance Work\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Be responsible and accountable for the maintenance of the regulatory conditions of the countries and topics assigned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyse regulatory frameworks, monitor and advise on changes in the law that affect Bandwidth’s products and operational processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise on regulatory conditions, compliance strategies, and risks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Research and draft regulatory documentation in a clear, comprehensive, and accurate manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal parties, including Product, Carrier Relations, Engineering, Operations, etc. on cross-coverage and cross-functional regulatory topics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Answer to internal and external questions related to the countries and topics assigned\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Liaise with appropriate external parties, including regulatory agencies, industry groups, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review and negotiate supplier agreements supporting services in the countries of assigned coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review public consultations relevant to Bandwidth services, draft position papers, and liaise with the Global Policy team on strategies, submissions, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Source of truth and support to the Regulatory Operations, Compliance Operations, and other operational teams within Bandwidth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Projects and Go To Market Work\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide timely, comprehensive, and adequate support to business units on projects with regulatory impact, and go-to-market initiatives across the globe\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Documentation and Administrative Support\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain up-to-date regulatory documentation on a wide variety of electronic communications topics and ensure upkeep of regulatory archives in the countries of assigned coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure timely and accurate regulatory filings in the countries of assigned coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage external counsel, including ensuring the right level of expertise and support is available when needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Other\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Travel Expectation: Some travel may be required for this role to collaborate and liaise with internal and external parties in different regions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Education / Professional Experience:\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s or Master’s Degree in Law\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimum of 3 - 5 years of work experience within the electronic communications market, preferably on regulatory topics in-house or in a law office practice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of and experience in voice, messaging, and numbering regulatory frameworks and issues is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keen to work in an international tech company with colleagues all around the globe\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Technical Knowledge:\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge and understanding of voice over IP technologies and cloud communications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in and passion for communications and new technologies is a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding level of IT literacy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keen interest in leveraging AI tools and practices in the day-to-day\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;u\u0026gt;Necessary Skills:\u0026lt;/u\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Fluent in legal and business English, another European language is a strong plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fast learner and able to grasp and explain complex regulatory and technology-related issues rapidly and accurately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Critically and analytically minded with a strong eye for details, a problem-solver, and a can-do attitude\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter with self-driven initiative to continue learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and interpersonal skills: writes and communicates clearly, accurately, and succinctly with different stakeholders in a variety of communication settings and styles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent contract drafting and negotiation skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work in an organised, timely, and structured manner on a variety of topics simultaneously\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to thrive in a multi-disciplinary role and adapt to changing priorities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive, open-minded, dynamic, and hands-on approach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong work ethic: committed, collaborative, dependable, and reliable\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment that enriches your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work laptop and an internet allowance to support the costs of the Internet at home.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We contribute 8% of your monthly gross salary into your private pension.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance provides financial support to your loved ones in the event of your unexpected passing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health insurance, with extensive coverage, a simple claim process, and the possibility to cover your life partner and children.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited, free, and anonymous consultations with our dedicated therapist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Childcare support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cycle to work scheme\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days of annual leave per year and 1 additional day every 3 years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time off - not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time off can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, a contribution to your monthly fitness subscription, and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34009,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":79919,"name":"United Kingdom - London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7842781","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3419264,"location":{"name":"Belgium - Brussels"},"metadata":null,"id":7842781,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102106","title":"Senior Manager People Services","company_name":"Bandwidth","first_published":"2026-05-20T06:24:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Partner is a strategic advisor to our International and Leadership teams, driving alignment between business priorities and people strategy. This role partners closely with the People Services team to design and deliver impactful people initiatives and engagement programs that enable employees and teams to perform at their best.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Business Partner plays a key role in workforce planning and talent strategy, with hands-on involvement in recruitment and in guiding managers through the full employee lifecycle, from hiring to onboarding and development. A core part of the role is to coach and support leaders, strengthening their capability to lead high-performing teams through both strategic insight and practical, day-to-day guidance across a broad range of people topics.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A strong understanding of compensation, career development frameworks, and salary administration is essential to ensure consistent and competitive practices. The role requires a high-energy, hands-on individual who brings creativity, sound judgment, and the ability to influence and inspire stakeholders at all levels of the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In addition, the Business Partner (International) supports global employment programs and ensures compliance with regional legislation and company standards, including Health \u0026amp;amp; Safety and Compliance. This includes monitoring evolving regulatory requirements and partnering with the Payroll team to ensure alignment and effective implementation across regions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong, trusted relationships with leaders and teams, with a focus on Bandwidth International locations, acting as a strategic advisor to enhance organizational effectiveness and business outcomes. Serve as a key liaison between the business and People Services to ensure alignment and impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and support strategic people initiatives including workforce planning, talent management, performance management, and organizational design. Partner with leadership on long-term people development, department planning, and staffing strategies to ensure sustainable team performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and influence managers to strengthen leadership capability, supporting them in employee development, performance management, and decision-making. Partner with other Business Partners to design and deliver leadership development initiatives across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively assess business needs and ensure effective delivery of People programs by aligning with business priorities and coordinating with People Services functional teams across regions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance on employee relations matters, including conflict resolution and the consistent application of People policies, procedures, and practices. Support fair, compliant, and timely resolution of employee issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure full compliance with local and EU employment legislation and company policies, including Health \u0026amp;amp; Safety requirements. Act as co-Prevention Advisor for the Brussels office and serve as Secretary for the Brussels Committee for Prevention and Protection at Work (CPPT), ensuring proper documentation and governance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a positive, inclusive, and engaging work environment across the region by promoting and organizing company engagement initiatives and cultural programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: \u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Human Resources or similar\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proven experience as an HR Business Partner or in a similar strategic HR role, preferably in an international or multi-country environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Broad and deep HR expertise across core disciplines including employee relations, change management, organizational development, coaching, and compensation/career frameworks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating in a cross-functional, international environment, partnering with HR Centers of Excellence (e.g. Compensation, Benefits, Talent Acquisition) and navigating diverse employment laws and cultural contexts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of EU and regional employment laws; experience engaging with employee representative bodies (e.g. works councils, CPPT) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Functional understanding of business unit operations, structures, and workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal, verbal, and written communication skills, with the ability to build trust, influence stakeholders, and handle sensitive matters with a high level of discretion and credibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced analytical capabilities, with fluency and curiosity in HR systems (e.g. HRIS) and emerging AI tools, leveraging data and AI-driven insights to inform decision-making and identify trends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills, with the ability to assess complex situations, identify risks, and implement pragmatic solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High level of organization and ability to manage multiple priorities in a fast-paced, ambiguous environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in English and French required; additional languages are a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work laptop and an internet allowance to support the costs of the Internet at home\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We contribute 5-10% of monthly gross salary into your risk insurance , depending on your seniority at the company. This includes retirement, life and disability cover.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hospitalization, dental, vision and medicine insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited, free and anonymous consultations with our dedicated therapist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Childcare support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;100% transportation reimbursed for journeys done by public transport\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meal vouchers, eco-vouchers, and gift vouchers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cycle to work scheme\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days annual leave per year and 1 additional day every 3 years. (Please note that the Belgian system grants legal holidays proportionally to the time you have served as an employee in Belgium the prior year)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;EU Pay Transparency\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;EU Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;€57.000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;€74.000 EUR\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":34011,"name":"People Services","child_ids":[],"parent_id":null}],"offices":[{"id":81039,"name":"Belgium - Brussels","location":"Brussels, Brussels-Capital, Belgium","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7989302","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3383461,"location":{"name":"United Kingdon - London"},"metadata":null,"id":7989302,"updated_at":"2026-06-08T11:43:37-04:00","requisition_id":"R-102061","title":"Sr. Account Director","company_name":"Bandwidth","first_published":"2026-06-08T11:43:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a seasoned commercial professional with deep experience across the contact centre and communications technology ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The successful candidate will bring established credibility with MSPs, platform providers and enterprise stakeholders, along with a strong understanding of how enterprise opportunities are developed both directly and through partner-led routes to market.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Crucially, the ideal candidate will arrive with a demonstrable network across the relevant partner ecosystem, enabling immediate engagement with key MSPs, platform partners and enterprise stakeholders. This individual will be comfortable operating in complex partner environments, opening strategic conversations and building momentum from the outset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who enjoys working across ecosystems, building trusted relationships and shaping opportunities alongside partners, while maintaining the enterprise credibility required to influence large customer engagements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Acquire and develop strategic relationships across the MSP and CCaaS partner ecosystem, strengthening Bandwidth’s position within the contact centre technology landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with platform providers, MSPs and system integrators to ensure Bandwidth’s voice and messaging capabilities are embedded within the technologies powering modern customer engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and develop enterprise opportunities shaped through partner ecosystems, working collaboratively with MSPs and platform partners to support customer adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help expand Bandwidth’s presence and brand recognition within the European contact centre ecosystem, particularly across CCaaS and AI-driven customer engagement platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape and progress complex opportunities involving multiple stakeholders across partner organisations and enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain a strong pipeline of ecosystem-influenced opportunities, ensuring clear visibility into deal progression and forecast health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate closely with internal teams across product, marketing and sales to support partner engagement and market expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ecosystem insight and market feedback to help refine Bandwidth’s partner strategy and routes to market across Europe.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Business or a related discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10–15+ years of experience in enterprise technology sales, with a strong track record of driving commercial outcomes and building sustainable enterprise revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing enterprise opportunities both through direct engagement and partner-led routes to market.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience working with partner ecosystems, including MSPs, strategic alliances and system integrators.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of partner engagement models, including Sell-To, Sell-Through and Sell-With motions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Established credibility within the contact centre, CCaaS, UCaaS or communications platform landscape.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to shape and progress complex opportunities across multi-partner ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A demonstrable network of relationships across relevant MSPs, platform providers and ecosystem partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A hands-on approach to building pipeline and progressing opportunities in collaboration with partners and internal teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong pipeline management and forecasting discipline, with experience operating within a forecast-driven sales environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical, problem-solving and collaboration skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience operating within structured sales methodologies such as MEDDPICC, Value Selling or similar frameworks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working within customer experience, CRM or contact centre ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with enterprise CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot or similar technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understanding how AI, CCaaS and communications infrastructure intersect to support modern customer engagement journeys.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working closely with MSPs or system integrators supporting CCaaS platforms such as Genesys, Cisco, Five9, Zoom, RingCentral or similar ecosystems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work laptop \u0026amp;amp; mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We contribute 8% of your monthly gross salary into your private pension.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance providing financial support to your loved ones in the event of your unexpected passing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited, free and anonymous consultations with our dedicated therapist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Childcare support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cycle to work scheme\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days annual leave per year and 1 additional day every 3 years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33996,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":79919,"name":"United Kingdom - London","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7583357","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3352577,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7583357,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102030","title":"Sr. Analytics Engineer","company_name":"Bandwidth","first_published":"2026-02-17T12:30:52-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a \u0026lt;strong\u0026gt;Senior\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;Analytics Engineer\u0026amp;nbsp;\u0026lt;/strong\u0026gt;to serve as a senior technical authority for the analytics data layer, driving scalable modeling patterns, governance, and performance across multiple domains. In this role, you will architect core datasets and semantic foundations, lead complex cross-functional initiatives, mentor engineers and analysts, and establish engineering and governance patterns for AI agent building and lifecycle management. You will also provide analytics-facing leadership for Sigma Administration and Snowflake Administration consistent with senior expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect the analytics layer: Design enterprise-grade dimensional models, conformed dimensions, and shared marts enabling consistent reporting across domains.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish standards and governance: Define/enforce modeling conventions, metric definitions, documentation requirements, and data contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex initiatives: Drive cross-team builds/rebuilds and migrations end-to-end with clear impact analysis, sequencing, risk management, and stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead semantic modeling: Define semantic modeling strategy and patterns (entities, relationships, governed metrics) for BI and agent consumers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead agent enablement patterns: Establish data structures and governance to support AI agents (grounding/citations-ready provenance, versioned prompts/config where applicable, evaluation datasets, exception queues).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement observability patterns: Establish monitoring/alerting strategy (freshness/volume/quality) and basic anomaly detection guardrails; mature incident response playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure platform excellence: Create performance and cost guardrails for Snowflake; standardize efficient patterns in dbt and SQL; prevent regressions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Snowflake Administration (analytics-facing): Own analytics-oriented administration patterns including RBAC conventions for consumption, access workflows, operational guardrails, and cost governance (production administration expectation).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operationalize AI/analytics workflows: Define and standardize n8n automation patterns for approvals, escalations, exception queues, and system-to-system integrations supporting analytics and agent workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent analytics engineering in architecture reviews and governance councils.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in tool/vendor evaluations and implementation planning within approved stack and capability categories.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree required; Master’s preferred (or equivalent senior-level experience).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5–8+ years relevant experience in analytics engineering, analytics-focused data engineering, or BI platform engineering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert SQL and deep experience with dimensional modeling and enterprise metric consistency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Significant dbt experience including project architecture, macros, test strategy, templates, and deployments; deep understanding of analytics-engineering workflows (dbt, governance, testing).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated leadership in driving technical initiatives and mentoring other engineers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In-depth knowledge of generative AI / LLM concepts and enterprise application patterns (agent enablement, governance).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working leadership knowledge of production Snowflake administration (analytics-facing).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Education:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or a related field, or equivalent experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong Python proficiency for automation, validation frameworks, and data tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience implementing semantic/metric layer tooling (category) at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data cataloging/lineage tooling (category).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating orchestration patterns with tools such as Prefect.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success implementing integration frameworks using tools such as n8n (and similar platforms).\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical vision with ability to balance innovation and practical implementation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Technical Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert SQL \u0026amp;amp; architecture: Set modeling direction across domains; design for scalability, maintainability, and cross-domain consistency; define performance standards and anti-patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;dbt architecture leadership: Own dbt project structure, macro strategy, testing strategy, documentation standards, and deployment patterns; prevent regressions via CI/CD guardrails.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enterprise semantic modeling strategy: Define semantic modeling patterns (entities, relationships, governed metrics) used consistently across BI and agent consumers; reduce duplicated logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Snowflake Administration (analytics-facing, production): Lead analytics-oriented admin patterns: RBAC conventions for consumption, access governance workflows, cost/performance guardrails, operational runbooks, and environment promotion hygiene.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sigma Administration (lead): Own workspace governance: organization/folder strategy, access governance, content standards, usage-quality controls, and enablement patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agent building enablement (org patterns): Establish standardized structures and governance to support AI agents: provenance/citation-ready data, versioned configurations where applicable, evaluation datasets, exception handling/review workflows, and lifecycle maintenance patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Observability engineering: Define monitoring/alerting standards for freshness/volume/quality; implement basic anomaly detection guardrails and incident response playbooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AWS ecosystem awareness: Understand how AWS constraints (security posture, networking, cost governance) affect data access, operations, and analytics/agent enablement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Orchestration standards: Define integration patterns with Prefect (dependency design, SLA management, failure handling) and expectations for pipeline reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;n8n platform patterns: Standardize n8n usage for operational workflows (approvals/escalations/exception queues/integrations) supporting analytics and agent operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Soft Skills:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker with ability to align technical solutions with business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving and analytical skills; able to address complex technical challenges effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear communicator; engages effectively with both technical teams and business stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effective mentor; promotes technical excellence among engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-directed, with ability to manage multiple technical initiatives and priorities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with commitment to quality in architecture, code, documentation, and solution design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passionate about leveraging emerging AI technologies and automation platforms to improve business operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to the development of technical talent and engineering capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34012,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7736485","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3394296,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7736485,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102068","title":"Sr. Network Operations VoIP Engineer (Platform \u0026 SRE)","company_name":"Bandwidth","first_published":"2026-03-23T09:15:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior VoIP Engineer with a modern engineering mindset to join Bandwidth\u0026#39;s Network Operations team. While you possess deep expertise in SIP and carrier-grade environments, you view infrastructure through the lens of Software Reliability Engineering (SRE). This role is critical for ensuring reliable, secure, and automated SIP connectivity across multiple carrier platforms and enterprise environments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Platform Automation:\u0026lt;/strong\u0026gt; Design and implement automation to reduce operational burden, replacing manual workflows with \u0026lt;strong\u0026gt;scripting and Infrastructure as Code (IaC)\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice Orchestration:\u0026lt;/strong\u0026gt; Use tools like \u0026lt;strong\u0026gt;Ansible/AWX and Terraform\u0026lt;/strong\u0026gt; to automate the provisioning and scaling of voice services and carrier interconnects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Open Source \u0026amp;amp; Interoperability:\u0026lt;/strong\u0026gt; Conduct detailed interoperability testing between carrier platforms and \u0026lt;strong\u0026gt;open-source SIP implementations\u0026lt;/strong\u0026gt; (e.g., Kamailio, OpenSIPS), resolving signaling mismatches and codec issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Carrier Interconnect Strategy:\u0026lt;/strong\u0026gt; Design and maintain SIP trunking solutions with multiple carriers to ensure reliability, compliance, and optimal routing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advanced Observability:\u0026lt;/strong\u0026gt; Act as the highest-level escalation point for complex SIP/RTP problems. Use advanced tools like \u0026lt;strong\u0026gt;Wireshark, SIPp, and HEPIC/Homer\u0026lt;/strong\u0026gt; to analyze call flows and media streams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;System Integration:\u0026lt;/strong\u0026gt; Collaborate with network and security teams to integrate SIP services through proxy servers and modern routing policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Documentation \u0026amp;amp; Mentorship:\u0026lt;/strong\u0026gt; Maintain \u0026quot;Documentation as Code,\u0026quot; including SIP call flow diagrams and interconnect standards, while providing guidance to junior staff on modern troubleshooting methodologies.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5+ years of hands-on VoIP engineering experience, with a heavy emphasis on carrier-grade SIP environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SIP Mastery:\u0026lt;/strong\u0026gt; Expert-level knowledge of \u0026lt;strong\u0026gt;SIP signaling\u0026lt;/strong\u0026gt; (INVITE, BYE, etc.), \u0026lt;strong\u0026gt;SDP negotiation\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;RTP/RTCP\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Automation Toolkit:\u0026lt;/strong\u0026gt; 3+ years of proficiency in \u0026lt;strong\u0026gt;Python, Bash, or Ansible\u0026lt;/strong\u0026gt; for automating provisioning and troubleshooting workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Infrastructure as Code:\u0026lt;/strong\u0026gt; Experience using \u0026lt;strong\u0026gt;IaC\u0026lt;/strong\u0026gt; tools to manage infrastructure at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;SIP Proxies:\u0026lt;/strong\u0026gt; Hands-on experience with \u0026lt;strong\u0026gt;open-source SIP proxies\u0026lt;/strong\u0026gt; (e.g., \u0026lt;strong\u0026gt;Kamailio, OpenSIPS\u0026lt;/strong\u0026gt;) alongside traditional SBCs (e.g., Ribbon, Oracle/Acme Packet).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Linux/OS:\u0026lt;/strong\u0026gt; Strong \u0026lt;strong\u0026gt;Linux administration\u0026lt;/strong\u0026gt; skills for VoIP application performance and system troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Diagnostics:\u0026lt;/strong\u0026gt; Proficiency with diagnostic tools such as \u0026lt;strong\u0026gt;Wireshark, sngrep, and Homer/HEP\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Carrier Expertise:\u0026lt;/strong\u0026gt; Direct experience with carrier-to-carrier SIP interconnects and \u0026lt;strong\u0026gt;SS7-to-SIP interworking\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Routing \u0026amp;amp; Databases:\u0026lt;/strong\u0026gt; Experience with \u0026lt;strong\u0026gt;ENUM, LNP\u0026lt;/strong\u0026gt;, and complex routing logic.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Voice Security:\u0026lt;/strong\u0026gt; Familiarity with \u0026lt;strong\u0026gt;TLS, SRTP\u0026lt;/strong\u0026gt;, and regulatory compliance including \u0026lt;strong\u0026gt;STIR/SHAKEN\u0026lt;/strong\u0026gt; and E911.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cloud Infrastructure:\u0026lt;/strong\u0026gt; Experience deploying voice services in containerized or cloud-native environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Networking:\u0026lt;/strong\u0026gt; Solid knowledge of IP, DNS, and routing protocols.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33998,"name":"Network Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/8001619","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3425671,"location":{"name":"Raleigh, NC"},"metadata":null,"id":8001619,"updated_at":"2026-06-11T16:18:27-04:00","requisition_id":"R-102120","title":"Sr. Software Developer  (Infrastructure)","company_name":"Bandwidth","first_published":"2026-06-11T16:18:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A\u0026lt;strong\u0026gt; Sr. Software Developer (Infrastructure)\u0026lt;/strong\u0026gt; that will help us build the platform and tools that help Bandwidth engineers ship better software, faster.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Bandwidth powers brands like Google, Microsoft, Zoom, and GoDaddy with intelligent voice, messaging, 911 access, and phone number services, all on our own nationwide, all-IP network. We\u0026#39;re the infrastructure layer that global enterprises trust to connect their customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Software Infrastructure team owns the \u0026quot;paved road.\u0026quot; The platform, tools, and systems that let every Bandwidth engineer build and ship with confidence. We\u0026#39;re looking for someone who wants to help take that further: an engineer who sees AI not as a tool to adopt, but as a platform to build.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll play a key role in helping make Bandwidth an AI-first engineering organization.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What you\u0026#39;ll do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and operate Bandwidth\u0026#39;s AI infrastructure layer, including our LLM gateway, model routing, and cost controls, so every engineering team can experiment with AI tools safely and cheaply.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain the \u0026quot;paved road\u0026quot; of developer tooling and platform services that help engineers ship faster with less friction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive adoption of AI coding tools (Claude Code, Copilot, and others) by building enablement systems, prompt libraries, MCP server integrations, and internal tooling that make AI feel obvious, not optional.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect AI to the systems engineers already use (Jira, Confluence, Slack, GitHub) so context flows to wherever work happens.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure what actually matters: engineer velocity, build times, reversion rates, and real shipping outcomes. Not vanity metrics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of the curve on agentic workflows, helping teams evolve from writing every line of code to orchestrating AI systems that handle the toil.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What you need\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience building and operating web services in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with cloud infrastructure, especially AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong coding skills in Python, Go, TypeScript, or similar\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with platform services: CI/CD, secrets management, developer portals, internal tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with LLM APIs and the tradeoffs involved in model routing, token cost management, and AI observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building tools or services that other engineers depend on day-to-day\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A results-driven mindset. You close the loop, you ship, you measure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree or equivalent experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus points\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or operated an LLM proxy, AI gateway, or model routing layer\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked on a Developer Experience or Software Platform team before\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve written infrastructure as code (Terraform, CDK, CloudFormation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built MCP servers or integrated AI tools with internal systems like Jira, Slack, or GitHub\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built tools or services other developers actually use (open source counts)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked in a startup or high-ambiguity environment where you had to define the requirements yourself\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Why this role is different\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The AI landscape is moving fast. We\u0026#39;re not looking for someone to standardize a single tool. This team is helping build the infrastructure layer that makes \u0026lt;em\u0026gt;every\u0026lt;/em\u0026gt; tool possible. The LLM gateway, the MCP server integrations, the internal tooling that lets engineers experiment without bottlenecks: that\u0026#39;s this team\u0026#39;s contribution to where Bandwidth is headed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The principle is simple: standardize infrastructure, not tools. The aspiration is an engineering organization where every engineer has superpowers, AI is woven into how work gets done by default, and the people building software still deeply understand the systems they\u0026#39;re building.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34000,"name":"Software Delivery","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7662570","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3373127,"location":{"name":"Raleigh"},"metadata":null,"id":7662570,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102057","title":"Sr. Software Engineer (AI Voice \u0026 Messaging Agents)","company_name":"Bandwidth","first_published":"2026-03-20T15:18:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a Senior Software Engineer to take an AI voice agent platform from working concept to shipping, revenue-generating product.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t an R\u0026amp;amp;D role. The research phase proved the concept works. The engine runs — now we need to build the car around it. We\u0026#39;re looking for someone who builds products — someone who ships code to real customers, watches how they use it, and ships again next week. You\u0026#39;ll be joining a small, high-caliber team with deep voice and telephony expertise, and your job is to help us turn that foundation into a SaaS platform that resellers can white-label and deploy for thousands of SMBs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Innovation Studio operates like a startup — backed by the infrastructure of a public company. We optimize for learning speed, not perfection. If you\u0026#39;ve spent your career inside enterprise release processes and that\u0026#39;s where you\u0026#39;re comfortable, this isn\u0026#39;t the right fit. If you\u0026#39;ve been waiting for a team that ships at the pace of a startup but sits on top of a global communications network — keep reading.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;How You Work Matters As Much As What You Know:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This is a senior IC role. You lead by example, not management authority.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engineering Fundamentals Are Non-Negotiable: You understand software design, system architecture, and why things break at scale — not because you read about it, but because you\u0026#39;ve built through it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product Shipping Experience: You\u0026#39;ve built and launched products that real customers use — ideally in a startup or high-growth environment. Prototypes and POCs don\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI as a Force Multiplier, Not a Crutch: You\u0026#39;ve embraced AI development tools as a core part of how you work. You use AI to move faster while your experience and judgment ensure the output is sound.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep Instincts Over Blind Trust: When AI generates code, you know whether it\u0026#39;s good — and more importantly, you know when it\u0026#39;s subtly wrong.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full-Stack Fearlessness: When you hit an unfamiliar domain, your instinct is to pick it up and move fast — using AI to operate across the full stack without sacrificing quality.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;This combination — strong fundamentals amplified by AI fluency — is a first-class requirement, not a nice-to-have.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ship the Product: Build the SaaS platform layer that turns our AI voice agent into a multi-tenant, revenue-generating product — tenant management, partner APIs, configuration workflows, onboarding UX, operational dashboards, and the glue that holds it all together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work Everywhere in the Stack: Backend services, frontend, infrastructure, AI pipeline — you go where the highest-priority work is. Role boundaries slow teams down; you ignore them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Close the Loop: Get features in front of real partners and real SMBs fast. You measure your work by what users do with it, not by what got merged.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Through Craft: You earn influence through code quality, smart trade-offs, and velocity — not title or tenure. You raise the bar through code review, design discussions, and pairing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Automate the Bottlenecks: When something in the dev cycle is slow or repetitive, your instinct is to script it, agent it, or eliminate it. You don\u0026#39;t just build the product — you accelerate the system that builds it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Mindset:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Comfortable in Ambiguity: Requirements are evolving, priorities shift weekly, and the roadmap is measured in weeks, not quarters. That energizes you.Entrepreneurial Instinct: You think about the product, not just the code. You care whether what you built actually moves the business forward.Pragmatic over Clever: You prefer boring technology that scales over shiny technology that breaks. You build guardrails and observability — then move fast inside them.Low Ego, High Ownership: You\u0026#39;re here to ship a product, not to be the smartest person in the room. You\u0026#39;ll pick up whatever task moves the team forward, whether it\u0026#39;s glamorous or not.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-Haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with real-time systems, voice/telephony, or conversational AI\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with LLMs, agentic AI, prompt engineering, or model fine-tuning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building multi-tenant SaaS platforms or B2B2B products\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A real product, not a demo: A deployable, sellable platform with paying customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Weekly improvement loops: Shipping and learning from real partner and customer feedback every week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operational confidence: Clear dashboards, measurable quality, fast incident response, and releases you can trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Scale trajectory: A system designed to grow into tens of thousands of agents without collapsing under its own complexity.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why This Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Startup pace and ownership — without building distribution from scratch.A serious communications backbone (global network + deep telephony expertise) already underneath you.A team that\u0026#39;s ready to shift from \u0026quot;the concept works\u0026quot; to \u0026quot;customers pay.\u0026quot;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":54630,"name":"Research and Development","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7844132","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3419723,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7844132,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102112","title":"Sr. VoIP Solutions Engineer","company_name":"Bandwidth","first_published":"2026-05-19T02:57:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a \u0026lt;strong\u0026gt;Sr. VoIP Solution Engineer\u0026lt;/strong\u0026gt;. We’re seeking somebody who is diligent, has an amazing eye for detail and is always looking for patterns in their work for opportunities to optimize or automate If your idea of fun is losing track of time while geeking out over simplifying the complex and a love for using creativity to build elegant and well documented solutions, we’d like to talk to you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re going to scale and simplify our world.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll be a member of our VoIP team, and a contributing voice in your team’s design deployment, troubleshooting and maintenance of various tools and services that support Bandwidth’s worldwide voice network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll collaborate with peers to build and refactor VoIP networks in a scalable, reliable and repeatable way.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll lead the charge on the next evolution of Bandwidth\u0026#39;s global voice network.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ll also look critically at what we’re building and how we’re building it, and you’ll originate ideas and activities that advance our craft.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;While years of experience is an imperfect measure, you’ve spent 2+ years as a VoIP Specialist in a carrier network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a keen understanding of SIP, RTP and other protocols related to inter-carrier VoIP calling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have identified and solved scaling/capacity problems between complex VoIP networks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You should be well-versed in DevOps standards and enthusiastic about staying at the forefront of the industry by implementing AI-powered solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are very comfortable working in and troubleshooting Linux\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience with instrumentation, metrics, and observability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are used to working closely with developers, site reliability engineers and operational teams to communicate the nuances of a complex network\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are comfortable solving problems with code, automating tasks is second nature.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve worked down the stack and are familiar with the IP networks that underpin VoIP networks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re familiar with the general use of RDBMs like MySQL or Postgres\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a track record of identifying, distilling requirements and resolving problems/creating solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re passionate about overall product quality and leading your team to increase it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have experience working with vendor solutions like Ribbon and AudioCodes and/or open-source VoIP applications like Asterisk, Freeswitch, Kamailio, or Opensips.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You rely heavily on Python and Ansible to enable your success\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re familiar with the general use of RDBMs like MySQL or Postgres\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have leveraged AWS or another cloud platform to deploy VoIP applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a resourceful person with a creative mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are highly proficient in an additional language to English.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":33998,"name":"Network Engineering","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7979511","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3463183,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7979511,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102136","title":"Strategic Global Customer Success Manager","company_name":"Bandwidth","first_published":"2026-06-04T12:04:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across our products and services. As a \u0026lt;strong\u0026gt;Strategic Global Customer Success Manager\u0026lt;/strong\u0026gt;, you will serve as the primary liaison and advocate for strategic accounts, managing them autonomously to ensure operational excellence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a key advisor to senior leadership, the \u0026lt;strong\u0026gt;Strategic Global Customer Success Manager \u0026lt;/strong\u0026gt;collaborates with sales on account strategy and revenue growth, conducts regular service reviews, and works to boost customer satisfaction and service adoption.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and sustain strong relationships with your portfolio of strategic and high-value customers, acting as a trusted advisor and advocate throughout their journey with Bandwidth. As the primary contact for these key accounts, you will manage all aspects of the customer relationship, including tailored service solutions and customized support. Proactively identify and address potential issues before they affect the customer, mitigating churn risk, safeguarding revenue, and ensuring a seamless experience. Additionally, you will be responsible for preparing meeting materials, including slide decks and agendas, to facilitate productive discussions and align on goals and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal teams, such as Product and Operations, to address customer challenges, highlighting areas for improvement and assisting in the identification of potential innovations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage in-depth technical knowledge to share best practices with customers to help them effectively utilize our services while identifying and alerting on potential risks, minimizing downtime and potential revenue loss.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate root cause analysis and problem-solving initiatives by partnering with Product, Operations, and Development teams to tackle complex customer issues and put preventive measures in place.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relay customer feedback to leadership, providing insight about potential product and service enhancements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as key contact within the Operations department to facilitate smooth interaction among teams, ensuring timely response and solution delivery for customer requests.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and suggest improvements to existing processes to enhance customer experience and operational efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with internal teams and leadership to implement new processes and tools that enhance service delivery and boost customer satisfaction, to support operational excellence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage with a diverse range of clients and internal teams, valuing different perspectives and fostering cooperation to achieve positive outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At times, they may be required to join and lead after-hours conference bridges in the event of a major service outage or event.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some travel is required to client site(s), both domestic and (potentially) international.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4 Year college degree required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years experience in customer-facing account management or program management role, with strategic customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with customers generating significant annual revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in engaging with leadership and contributing to C-Level discussions.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The ideal candidate will be familiar with Program Management, VoIP, VoIP routing, Local Number Portability (LNP), and account management experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex and challenging relationships with large ($10 Million USD annual revenue) customers, Management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk), Google Suite.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The candidate would demonstrate a strong history of customer management and support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications, VoIP, 9-1-1 VoIP, PSAP experience, or 9-1-1 dispatch experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\u0026amp;nbsp;\u0026lt;br\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of VoIP and VoIP 9-1-1 familiarity is strongly preferred. The ideal candidate will demonstrate an understanding of SIP routing and terminology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of LNP (Local Number Portability), and familiarity in working with wholesale scaled businesses\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34001,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7802820","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3409566,"location":{"name":"Iasi"},"metadata":null,"id":7802820,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102098","title":"Technical Support Analyst","company_name":"Bandwidth","first_published":"2026-04-14T12:25:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Bandwidth Technical Support Analyst will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging. You\u0026#39;ll work first shift 7am to 4pm local time.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze call flows, packet captures, and system logs for faults.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Test and duplicate customer issues to validate the issue and resolution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues to the relevant teams when required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interact with various teams to provide feedback and recommend improvements to current products or procedures.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep up-to-date with technical knowledge and learn new technologies and products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide guidance, technical knowledge, and best practices to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use data analytics techniques and methods to gain accurate and actionable insights into customer traffic patterns.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: \u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Technology, or related technical field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-2 years of experience in technical support or related field\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skills: \u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and interpersonal skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of multitasking in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work individually and in teams with a focus on detail.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\u0026amp;nbsp;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Certifications\u0026amp;nbsp; - Network+, CCNA or similar\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 13px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work laptop \u0026amp;amp; mobile phone with a competitive subscription plan, and an internet allowance to support the costs of the Internet at home.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;We contribute 8% of your monthly gross salary into your private pension.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Income protection plan to ensure you’ll receive a regular income if you are unable to work due to illness or injury.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Life insurance providing financial support to your loved ones in the event of your unexpected passing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Health insurance, with extensive coverage, a simple claim process and the possibility to cover your life partner and children.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Extensive Employee Assistance Programme, offering 24/7 counseling and support on all areas of life (personal and professional).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Unlimited, free and anonymous consultations with our dedicated therapist.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Childcare support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cycle to work scheme\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;24 days annual leave per year and 1 additional day every 3 years.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Time-Off Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your time-off - not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional time-off can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches, contribution to your monthly fitness subscription and unlimited virtual meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp; #LI-Onsite\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;EU Pay Transparency\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;EU Compensation Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;112.896 Lei\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;150.528 Lei RON\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":34002,"name":"Technical Assistance Center","child_ids":[],"parent_id":null}],"offices":[{"id":81040,"name":"Romania - Iași","location":"Iași, Iași, Romania","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7657734","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3372022,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7657734,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102054","title":"Traffic Performance Analyst","company_name":"Bandwidth","first_published":"2026-03-03T09:57:44-05:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Traffic Performance Analyst \u0026lt;/strong\u0026gt;works under the supervision of the Risk Manager, and serves as a subject matter expert on all things related to the existing customer traffic health. This role will require background in both telecom/CPaaS fields as well as the regulatory landscape of both global voice and messaging services. This role will include coordinating internal efforts to align the business on key health metrics for both voice and messaging, and manage communication related to the performance of a customer’s traffic on the Bandwidth network.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead ongoing traffic management processes and work cross functionally with Product, Sales, Legal and Operations to coordinate consistent feedback loops for customers and internal team regarding traffic trends and coordinate remediation and optimization strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide confident explanations to Sales, Product and Legal with regard to traffic management efforts on a customer by customer basis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as an expert and trusted resource to team members Risk Management and the Bandwidth Sales Team on industry and customer use case trends and patterns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the Customer Traffic Health weekly cadence, suggesting plans and actions based on traffic data and communicating said plans out to the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Bandwidth and the Risk Team in cross-functional meetings and external calls and documentation, and speak confidently on Bandwidth’s position in the industry as it relates to traffic integrity and industry standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Join customer calls to present traffic health data and provide actionable guidance on industry best practices for messaging and voice delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster relationships with key cross-functional teams, and stay highly in touch with TCPA/CTIA guidelines and other industry or internal standards that are used to inform the Risk Assessment process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise the Risk Manager on emerging risks or data trends and suggest appropriate traffic health and sustainability strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex projects from start to finish that transform traffic performance processes, procedures, and reporting capabilities under the supervision of the Risk Manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the needs and overall goals of the Business Operations team by rolling Risk Mitigation data into monthly key reports that illustrate the balance of network health and revenue growth to the executive team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to an effective team environment with a willingness to work with others to achieve a shared goal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in other projects and day-to-day Business Operations tasks as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum 2-4 years of business risk analysis and/or legal role preferred, specifically related to the CPaaS space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in MS Excel and proficiency in other MS-Office applications (Word, Access, PowerPoint) required.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Well versed in understanding risk analysis as it relates to the overall revenue and legal implications of a public company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of regulations and industry best practices within the telecommunications industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven record of making high-value decisions under pressure and working collaboratively with teams to achieve a common goal by navigating various internal organizations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to focus and complete tasks using strong verbal and written communications skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of data analysis and business reporting tools and practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be extremely comfortable conducting research online and learning new software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus Points:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Knowledge:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Salesforce, data visualization tools (Domo, Tableau, etc.), or other cloud-based business management tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced data analytics skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":34001,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/bandwidth/jobs/7776433","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":3404804,"location":{"name":"Raleigh, NC"},"metadata":null,"id":7776433,"updated_at":"2026-06-08T09:05:38-04:00","requisition_id":"R-102081","title":"Vice President, Revenue Operations","company_name":"Bandwidth","first_published":"2026-04-17T07:35:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Who We Are:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bandwidth\u0026lt;/strong\u0026gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we\u0026#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.\u0026amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, your music matters when you are part of the BAND. \u0026amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. \u0026amp;nbsp;#jointheband\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Are Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;VP of Revenue Operations\u0026lt;/strong\u0026gt; is responsible for architecting and optimizing the unified revenue infrastructure that powers the entire customer lifecycle—from first touch to renewal and expansion. They will lead our Revenue Strategy \u0026amp;amp; Planning and Revenue Enablement teams and be responsible for overseeing revenue systems, forecasting, quota and commission planning, process design, enablement alignment, AI‑driven insights, and cross‑functional execution. Their work ensures all go‑to‑market teams operate from a single source of truth, follow consistent, scalable workflows, and have the intelligence needed to make fast, confident decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The VP of Revenue Operations sits within the Strategy team at Bandwidth and serves as a key strategic advisor to the Chief Strategy Officer, the Chief Revenue Officer, and the Revenue Executive Leadership Team. The role’s primary mandate is to align people, processes, data, and technology across all GTM teams to drive predictable, efficient, and scalable revenue growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a VP of Revenue Operations who will lead an AI‑first transformation of the revenue engine, using advanced automation, predictive modeling, and intelligent workflows to elevate performance across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and own the company’s end‑to‑end Revenue Operations strategy, ensuring all GTM teams operate in alignment toward shared growth objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, develop, and inspire a high‑performing Revenue Operations organization, cultivating deep expertise across AI, systems architecture, analytics, process optimization, revenue compensation, and enablement strategy. Establish a culture of accountability, innovation, and continuous improvement that elevates the performance of every customer‑facing team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Planning and forecasting:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead forecasting, pipeline health analysis, revenue modeling, quarterly business reviews, and executive reporting, leveraging AI and machine learning to improve accuracy and insight.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Jointly with the Analytics team, inform and ensure the creation of a unified, AI‑ready revenue data model that fuels clean, trusted analytics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Process design and Enablement\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and execute an AI‑first roadmap that introduces automation, predictive analytics, and intelligent decision support across the entire revenue lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee the full revenue technology ecosystem—including CRM, marketing automation, sales engagement, support platforms, analytics tools, and AI technologies—ensuring seamless integration and maximum usability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embed AI‑powered workflows into onboarding, training, content delivery, and performance coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, document, and refine standardized GTM processes that drive efficiency, consistency, and an excellent rep and customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Quota and compensation:\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales leadership on territory design, capacity modeling, headcount planning, quota methodology, and compensation structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, document and administer global compensation plans and models that facilitate the scaling of the business\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead cross‑functional strategic initiatives—including systems migrations and operational transformation efforts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Need:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Education: \u0026amp;nbsp; Bachelor or Equivalent University qualification, MBA preferred but not essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;15+ years’ experience in global sales/revenue operations in a software company, with 10+ years in a senior leading capacity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Direct experience leading sales teams with individual and/or group quota preferred but not essential\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience implementing AI‑driven solutions or leading digital transformation within GTM or operations organizations preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Skills and expertise:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in CRM systems, revenue analytics, GTM process design, and modern tech stack architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of AI‑powered tools and their application across forecasting, lead scoring, customer health modeling, automation, and productivity enhancement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate AI capabilities into scalable, practical workflows that enhance performance and efficiency.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to partner cross‑functionally and influence executive stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of marketing, sales, and customer success motions in SaaS, recurring‑revenue models and usage models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading strategic planning, forecasting, data governance, and operational excellence at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical, operational, and communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of building and developing high‑performing operations teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Whole Person Promise:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;100% company-paid Medical, Vision, \u0026amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;All new hires receive four weeks of PTO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.bandwidth.com/applicant-privacy-notice\u0026quot;\u0026gt;Applicant Privacy Notice\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;","departments":[{"id":73861,"name":"Revenue Operations \u0026 Strategy","child_ids":[],"parent_id":null}],"offices":[{"id":22724,"name":"Raleigh, NC","location":"Raleigh, North Carolina, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":32}}