{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4188022009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4108984009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4188022009,"updated_at":"2026-08-27T13:53:52-04:00","requisition_id":"JOB00871","title":"Account Executive I, Mid-Market","company_name":"Attentive","first_published":"2026-03-19T18:00:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Attentive is seeking a Mid Market Account Executive to join our high performing sales organization! As an Account Executive, you will help identify, engage, and close new business, as part of our core Mid Market team. In this role, you will have the opportunity to sell multiple products and to make a big impact on top company-wide business initiatives. We are growing and looking for highly motivated individuals with experience growing out a book of business to join our team. We are looking for someone that will Be One Unstoppable Team, Champion the Customer, Default to Action, and Act Like an Owner.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build Attentive’s Mid Market client base and be responsible for selling multiple products (SMS, Email, AI)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Target prospective customers at the C-suite and VP/Director level Marketing contacts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build champions with Business Cases, Mutual Action Plans, etc\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare, present, and close new business through virtual and in person meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively work cross-functionally with other teams, including SDRs, Sales Engineers, Solutions Associates, and Customer Success\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;At least 2-3 years experience as an Account Executive sales person\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a SaaS, MarTech, AdTech or startup preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role requires a strong outbound motion and the ability to self-source roughly 1/3 of your pipeline through proactive prospecting and networking efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience consistently meeting and exceeding quota, with references\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing the sales cycle across \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;http://salesforce.com/\u0026quot;\u0026gt;Salesforce.com\u0026lt;/a\u0026gt; or other CRM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable, hard-working and persistent, high performance mindset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited about the opportunity to join a multi-product sales organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $80,000-$90,000 annually + commission\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4349839009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4203927009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Legal","value_type":"single_select"}],"id":4349839009,"updated_at":"2026-09-04T15:54:50-04:00","requisition_id":"JOB01083","title":"Commercial Counsel","company_name":"Attentive","first_published":"2026-08-03T17:17:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Attentive is seeking a Commercial Counsel to join Attentive’s legal team. A successful candidate should have superb legal experience and strong business judgment. They will help structure, draft, and review Attentive’s software agreements with customers and contracts with vendors, suppliers, and service providers. They will work closely with our revenue, marketing, finance, people, and product teams.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Structure, draft, and review SaaS agreements and Data Protection Agreements with clients and contracts with strategic partners, vendors and service providers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with internal business teams to identify, investigate, and manage legal risk across a wide range of product, marketing, and business initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage in customer-facing communication regarding our contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help formulate legal policy and process across the organization as it matures and grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remain knowledgeable on relevant industry and privacy laws and regulations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Juris Doctor degree and qualified to practice law in-house in New York or the state where you live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least four (4) years of commercial legal experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in drafting and negotiating SaaS and other technology agreements – either in-house or on behalf of a client\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to provide legally sound, pragmatic and practical recommendations under tight deadlines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong “business-friendly” style that comes with an understanding that the Legal team’s primary purpose is to support the growth and success of the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Empathetic, enthusiastic, and energetic with a solutions-oriented mindset\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adtech/Martech experience is a plus but not required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $160,000 - $175,000 annually +\u0026amp;nbsp;equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AL1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021649009,"name":"Legal","child_ids":[4022870009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4376219009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4217303009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Customer Success","value_type":"single_select"}],"id":4376219009,"updated_at":"2026-09-15T17:02:55-04:00","requisition_id":"JOB01111","title":"Director, Customer Support ","company_name":"Attentive","first_published":"2026-09-15T17:02:55-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Attentive\u0026#39;s customers use our platform to run digital and in-store marketing programs that are critical to the revenue of their brands, and they notice immediately when something is wrong. Support is where the product meets the customer under pressure. We are hiring a Director of Support to own how that experience is delivered: the leadership team, the operating model, the budget, and the service commitments we make to customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll inherit a functioning support organization with a strong foundation: three support tiers, clearly defined standards, and established SLOs. We’re looking for a Support Operations leader with deep expertise in tooling and automation. AI is already deployed across deflection, agent assist, and quality management, while offshore partners support a growing share of operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The next chapter requires a leader who can define Support’s commitments, integrate its people and technology, and set the direction for the organization’s continued evolution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Concretely, you’ll lead the Support management team across the US, UK, and Australia; define the operating model and quality bar; own the budget and capacity plan; design a premium support offering from the ground up; and serve as the decision-maker for the company and our customers when Support needs to make a call.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a strategic operator role. You won’t be building automations or working the queue, you’ll determine what Support is accountable for, what it should cost, and how it can scale without headcount growing in proportion to volume.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead the management team.\u0026lt;/strong\u0026gt; Manage Support Managers and the Team Lead structure across US, UK, and Australia. Hire, develop, and hold a high standard for the people who lead the team day to day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own the operating model.\u0026lt;/strong\u0026gt; Set the target state for tier design (L1/L2/L3), what stays stateside versus offshore, regional coverage, and peak-period operations. Sequence the transition and hold the team to it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage offshore and partner capacity.\u0026lt;/strong\u0026gt; Decide what work is delivered by partner teams versus stateside, how the teams work together, and how quality and SLO parity are maintained across both. Run the partner performance cadence, with Revenue Strategy \u0026amp;amp; Operations supporting contracting and vendor management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Manage budget and capacity.\u0026lt;/strong\u0026gt; Own the headcount model, BPO spend, and tooling spend. Build a cost and capacity model that ties staffing to volume and SLO attainment and is used for annual planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Set the quality bar.\u0026lt;/strong\u0026gt; Own the KPI and SLO framework, the QA program, and performance standards by tier. Accountable for CSAT, SLO attainment, and resolution trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own customer-facing commitments.\u0026lt;/strong\u0026gt; Design and launch a premium/enterprise support offering with tier-based SLAs Support can consistently meet. Set scope boundaries with CS, Services, and Sales, and provide the paid or self-serve alternative when work falls outside scope.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Establish Support Engineering as a discipline.\u0026lt;/strong\u0026gt; Define the leadership model, technical bar, career path, and relationship with Engineering for our Level 3 team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the senior escalation point.\u0026lt;/strong\u0026gt; For customers, CS leadership, and the executive team. Own the CS incident-management program at the program level.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner across the company.\u0026lt;/strong\u0026gt; Product and Engineering on supportability and customer-driven roadmap input; CS and Services on scope and handoffs; Enablement and Product Marketing on self-serve and launch readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience leading a B2B SaaS support or CX organization through a meaningful change in how work is delivered—such as a tier redesign or transition to partner or offshore teams. You have been accountable for both the outcome and execution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Several years of experience managing managers and developing strong leaders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing a support budget and building capacity models that inform staffing decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of holding clear scope boundaries with internal stakeholders while offering workable alternatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running support for a data- or integration-heavy product, where data discrepancies and integration failures are common issues. You don’t need to debug them, but you should be credible with the people who do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience deploying AI in a support context, with a clear understanding of deflection quality, failure modes, and where humans need to remain in the loop. You will be accountable for the results; someone else will build the tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working alongside a strong, technical operations leader and giving them the space to do their best work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Martech, ecommerce, or analytics background.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Zendesk, Assembled, and Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designed or launched a premium or tiered support offering.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow-the-sun coverage experience across US, UK, and Australia.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $155,000 - $175,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022894009,"name":"Customer Success","child_ids":[4022896009,4022911009,4022910009,4022904009,4022899009,4022900009,4022906009,4022908009,4022901009,4022912009,4022907009,4022895009,4022905009,4022897009,4024855009,4024856009,4024852009,4024853009,4022903009,4022909009,4022898009,4022902009,4024854009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4309873009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4181584009,"location":{"name":"Sydney"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4309873009,"updated_at":"2026-07-27T14:25:09-04:00","requisition_id":"JOB01050","title":"Director, Sales, AUS (Hybrid)","company_name":"Attentive","first_published":"2026-07-14T22:42:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a strategic, commercially driven Director of Sales to lead our Enterprise and Mid-Market sales team and serve as the senior Attentive leader on the ground in Australia. This role goes well beyond traditional sales management. While your direct reports will be the sales team, you will be expected to operate as the de facto regional leader for Attentive in Australia, taking ownership of the region’s performance, reputation and growth trajectory as the General Manager.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Australia is home to several cross-functional teams including Customer Success, Customer Support, Implementation and Sales Development, each with line management based in the UK or US. You will work closely with these teams in a matrix capacity,\u0026amp;nbsp; influencing priorities, driving alignment and ensuring the Australian market receives a cohesive, joined-up experience across all functions. You will be the connective tissue between these teams locally and their respective leaders globally whilst reporting directly to the VP \u0026amp;amp; GM for International who is based in the UK.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate combines a strong sales leadership track record with the commercial maturity and cross-functional instincts of a regional leader. You will play a key role in transitioning the region to a multi-product platform strategy while building a high-performing, accountable culture across the Australian operation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the senior Attentive leader in Australia, taking full ownership of the region’s commercial performance, market presence and strategic direction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a regional leader mindset,\u0026amp;nbsp; proactively identifying risks, opportunities, and operational improvements across the entire APAC operation, not just sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly lead and manage the sales team to consistently meet or exceed revenue targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute sales strategies tailored to the Australian and APAC market that align with Attentive’s global objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the transition from a single-product SMS motion to a multi-product platform strategy encompassing SMS, Email and AI products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a deep understanding of Attentive’s product suite, competitive landscape and market trends to effectively position solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain rigorous forecasting, pipeline management and deal review processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set clear, measurable expectations and build a culture of accountability, coaching and continuous improvement within the sales team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strong working relationships with the Australia-based Customer Success, Customer Support, Implementation and Sales Development teams, influencing priorities and ensuring alignment even without direct line management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the local coordination point across all functions, ensuring the customer experience in Australia is seamless from prospect through to long-term retention\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with functional leaders in the UK and US to ensure Australian team priorities are understood, resourced and integrated into global planning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and strengthen executive-level relationships with strategic clients and key accounts across the Australian \u0026amp;amp; APAC market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Attentive at industry events, client engagements and in the broader Australian market to build brand credibility and pipeline\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary escalation point and decision-maker on the ground for day-to-day regional matters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide regional context and market intelligence to global leadership to inform company-wide strategy and investment decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of B2B enterprise SaaS sales experience, with at least 3+ years in a senior sales leadership role managing teams of quota-carrying sellers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to operate beyond a pure sales remit, comfortable influencing cross-functional teams, navigating matrix structures and taking ownership of broad regional outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of developing and executing sales strategies that consistently deliver against ambitious targets in a high-growth environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading a multi-product sales motion or transitioning a team from single-product to platform selling is highly desirable\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong executive presence with the ability to build and maintain relationships with C-suite decision-makers and senior stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to build, coach and scale high-performing sales teams with a strong emphasis on accountability and development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent operational and analytical capabilities, rigorous on pipeline, forecasting and data-driven decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong commercial acumen and business judgement, with the ability to think strategically about market positioning, competitive dynamics and growth levers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent structured communication skills, both written and verbal, with the ability to influence across all levels of the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the Australian market landscape and buyer behavior within the enterprise and mid-market space is a strong advantage\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-JH1 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per Attentive\u0026#39;s\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1__z9AAvHVELtDzAXEQ1T7eT4rMmtFwef/view\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021054009,"name":"Australia","location":null,"child_ids":[4021058009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4391709009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4226950009,"location":{"name":"New York, NY"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4391709009,"updated_at":"2026-09-16T18:51:09-04:00","requisition_id":"JOB01115","title":"Engineering Manager, Journeys ","company_name":"Attentive","first_published":"2026-09-02T11:09:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Attentive is looking for an Engineering Manager to lead the Journeys team, which builds the product and systems that enable brands to create, publish, and run automated, event-driven customer communications across SMS, email, and push.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll lead engineers working across a visual journey-building experience and the distributed workflow platform behind it. You’ll balance product delivery with the operational rigor required for a customer-facing messaging system—improving reliability, observability, performance, and the ease with which customers and implementation teams can understand and troubleshoot their journeys.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll develop a high-performing team, guide technical and architectural decisions, and partner closely with Product, Messaging Platform, Content Tools, and other engineering teams. You’ll create clarity across complex initiatives and dependencies while keeping the team focused on scalable platform capabilities that improve customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the Journeys team’s roadmap, delivery, and technical direction across the journey-building experience and workflow platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product, Design, implementation teams, and engineering peers to refine requirements, prioritize investment, negotiate tradeoffs, and resolve dependencies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the reliability, observability, performance, and scale of customer-facing journey execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a high-performing team through hiring, coaching, actionable feedback, and clear growth opportunities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish clear operating rhythms, delivery plans, and stakeholder communication; surface risks early and remove blockers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Balance immediate customer needs with durable, reusable product and platform capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience managing software engineers and 7+ years of professional software engineering experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical foundation in distributed, event-driven systems, including workflow orchestration, APIs, data modeling, and scalable customer-facing applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience guiding architecture and delivery across user-facing product experiences and high-volume backend systems, balancing customer impact, reliability, performance, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to partner with Product, Design, implementation teams, and engineering peers to refine requirements, prioritize work, negotiate tradeoffs, and deliver complex cross-functional initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading reliable, operationally mature services, including incident response, on-call health, observability, and technical-debt reduction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A thoughtful people leader who hires, coaches, gives actionable feedback, manages performance, and builds an inclusive, high-accountability team culture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, proactive communicator who manages delivery plans and stakeholder expectations, surfaces risks early, removes blockers, and uses modern—including AI-powered—engineering practices to improve team effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What We Use\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Java and Spring Boot microservices, built with Gradle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React, TypeScript, and GraphQL for the visual journey-building experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;PostgreSQL, DynamoDB, and S3 for data and workflow storage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apache Pulsar and gRPC for distributed, event-driven communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Kubernetes on AWS EKS, with Istio, Terraform, Helm, and Datadog\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Temporal, feature flags, and workflow-orchestration tooling for reliable automation at scale\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is \u0026lt;strong\u0026gt;$227,000 - $270,000\u0026lt;/strong\u0026gt; annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-EF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021055009,"name":"New York, NY","location":null,"child_ids":[],"parent_id":4021052009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4303740009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":null,"location":{"name":"London"},"metadata":[{"id":4731867009,"name":"Employment Type","value":null,"value_type":"single_select"},{"id":4886886009,"name":"Team","value":null,"value_type":"single_select"}],"id":4303740009,"updated_at":"2026-07-13T15:23:05-04:00","requisition_id":null,"title":"Enterprise Account Executive, UK (Hybrid)","company_name":"Attentive","first_published":"2026-07-01T13:15:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;**While we don\u0026#39;t have an immediate opening on our team today, we are growing quickly and always looking for exceptional talent. By applying to this Future Openings post, you are joining our proactive talent community. When a position opens up, our recruiting team will look here first.**\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Enterprise Account Executive, you will identify, engage, and close new business with the world’s leading brands. We are looking for highly motivated individuals with experience selling multi-product solutions to retail and e-commerce brands. This role can be based remotely or in one of our offices, and involves participation in industry events and customer-related travel as needed.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute comprehensive sales strategies targeting enterprise-level new logos\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work as a team with inside sales representatives to schedule and prepare for new business meetings\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Attend and drive new business through industry events and conferences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify business challenges through discovery sessions and build relationships with stakeholders at the C-suite, VP, and Director level\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage consultative sales skills to create compelling narratives and explain complex processes, ideas or events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the sales cycle from beginning to end, and leverage CRM to ensure delivery against key metrics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with cross-functional partners to guide market positioning and provide feedback on product requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and execute innovative strategies to meet and exceed revenue goals\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience selling into enterprise brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a B2B MarTech SaaS company required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling to retail/ ecommerce brands\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success selling complex, multi-product solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with MEDDPICC\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and customer-facing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistency in exceeding sales targets and key performance indicators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven and persistent, ensuring delivery of great results\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per Attentive\u0026#39;s\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GYhzQpK1KAi42V1u-Tn3VfsdYFdnZJlo/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022847009,4022831009,4022832009,4022833009,4022834009,4022835009,4022836009,4022837009,4022840009,4022838009,4022839009,4022841009,4022842009,4022843009,4022844009,4022845009,4022846009],"parent_id":null}],"offices":[],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4339819009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4198808009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Finance","value_type":"single_select"}],"id":4339819009,"updated_at":"2026-08-26T13:25:49-04:00","requisition_id":"JOB01081","title":"Finance Manager, Revenue","company_name":"Attentive","first_published":"2026-07-31T16:21:18-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Attentive is looking for a Finance Manager to join our Revenue FP\u0026amp;amp;A team. Revenue FP\u0026amp;amp;A is a high impact finance team responsible for translating Attentive\u0026#39;s topline performance into forecasts, insights, and decisions that drive impact. We partner with our GTM, Customer Success, RevOps, and broader Finance teams to help identify and drive growth strategies for the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will build analytical frameworks, financial analyses, and AI-powered tools that help leaders put context around performance, identify risks and opportunities, and, ultimately, make better decisions. This is a great role for someone who is naturally curious with data, likes building clean and flexible analyses, and is eager for exposure to company-wide performance and decision making.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to the Senior Director of GTM FP\u0026amp;amp;A, who reports to the CFO, and oversees global topline performance and partners closely with Attentive\u0026#39;s GTM organization and executive team. This is a lean and agile team, one that requires strong business partnerships and analytical horsepower to help drive business growth and investment decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM, Customer Success, Revenue Operations, and BI/data teams to identify the core levers of revenue performance and translate analysis into actionable recommendations for Attentive leadership.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build, maintain, and improve revenue forecast models for usage-based and recurring revenue streams that drive target setting during annual budgeting and quarterly re-forecast cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uplevel recurring revenue reporting and presentations to highlight needle-movers in key business trends while identifying risks and opportunities for executive audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage GPT engines to develop new ways to analyze customer, segment, and cohort data that lead to actionable recommendations for the business across pricing and packaging, opportunity prioritization, pipeline creation, renewal strategy, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create analyses that stress-test assumptions for new product initiatives, GTM motions, customer segments, product/pricing changes, and other strategic decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Distill complex financial and operational data into concise, executive-ready narratives and polished presentations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve repeatable reporting, modeling, and planning workflows using tools such as Excel/Google Sheets, Snowflake, Looker, Salesforce, Anaplan, and AI-assisted workflows.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of progressive experience in FP\u0026amp;amp;A, strategic finance, investment banking, strategy consulting, private equity, business operations, or corporate finance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;This role requires a high level of agility, ownership, and creative thinking – you will need to understand the details of our business but also see the forest for the trees to present complex financial information in an easy-to-understand format for executive decision-making.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong business judgment and curiosity, with an interest in understanding how customer behavior, GTM motions, product mix, and market trends flow through revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and low-ego operating style; able to build trust with Finance, GTM, Data/BI, Accounting, and senior business partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong PowerPoint and/or Google Slides skills, with the ability to turn analysis into a clear storyline and senior-leader-ready materials, separating signal from noise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Excel and/or Google Sheets skills, with the ability to build auditable, flexible, easy-to-follow models with clear assumptions, QA checks, and well-organized outputs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS, eCommerce, usage-based revenue, or subscription business experience is helpful but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience with Snowflake, Looker/data visualization tools, Claude, Codex, Anaplan, and SFDC is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in business, engineering, or the sciences preferred.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $120,000 - $140,000 annually + equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AL1\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt; \u0026amp;nbsp; \u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-DNI\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021648009,"name":"Finance","child_ids":[4022872009,4022871009,4022873009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4308475009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4180802009,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4308475009,"updated_at":"2026-09-16T18:54:23-04:00","requisition_id":"JOB01048","title":"Head of Applied Science / Data Science ","company_name":"Attentive","first_published":"2026-07-08T17:40:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Applied Science / Data Science team is a world-class organization focused on using data, experimentation, machine learning, and AI to shape product strategy and accelerate business growth. We partner closely with Product, Engineering, Marketing, Sales, and Customer Success to build intelligent products, optimize customer experiences, and drive measurable business impact.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This will be a leadership role overseeing our applied science / data science team and you will lead a team of high-performing data scientists responsible for solving some of the company’s most strategic product and business challenges. You will define the vision for applied data science across multiple product areas, develop innovative analytical and machine learning solutions, and partner with senior leaders to influence company strategy. This is a highly visible leadership role that blends people management, technical excellence, and cross-functional influence.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, mentor, and grow a team of Applied Scientists / Data Scientists, fostering technical excellence and career development\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and execute the applied data science roadmap in partnership with Product, Engineering, and executive stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive the development of statistical models, machine learning solutions, experimentation frameworks, and causal inference methodologies to improve product performance and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish best practices for experimentation, measurement, forecasting, and decision-making across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate ambiguous business problems into scalable analytical and machine learning solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence product strategy by identifying opportunities through deep analysis of customer behavior, experimentation, and business performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering teams to operationalize models and deploy production-ready solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Present insights and recommendations to senior leadership and executive stakeholders to influence strategic decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a culture of scientific rigor, operational excellence, and continuous innovation across the data science organization\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master’s or Ph.D. in Statistics, Computer Science, Economics, Operations Research, Mathematics, Machine Learning, or a related quantitative field; Bachelor’s degree with equivalent industry experience also considered\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in Data Science, Machine Learning, Analytics, or related disciplines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience managing and developing high-performing data science teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep expertise in experimentation, causal inference, statistical modeling, predictive modeling, and machine learning\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience partnering closely with Product and Engineering organizations to deliver data-driven product improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python and SQL with experience working on large-scale datasets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with the ability to influence executive stakeholders through data-driven storytelling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success leading cross-functional initiatives from ideation through production\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $320,000 - $380,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(236, 240, 241);\u0026quot;\u0026gt;#LI-EF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4410440009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4236392009,"location":{"name":"New York, NY"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4410440009,"updated_at":"2026-09-17T17:55:13-04:00","requisition_id":"JOB01130","title":"Principal Software Engineer, Machine Learning","company_name":"Attentive","first_published":"2026-09-17T17:55:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of building systems that maintain a high bar of quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a collaborator, technical leader, and a great communicator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are constantly improving the quality of the project you are working on, both via direct contributions as well as long-term advocacy for larger-scale changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are enthusiastic about the high impact, fast-paced work environment of an late-stage startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years experience is ideal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b3546ed4 bdf2b465\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;You have worked professionally building systems for 10+ years with experience on a single system long enough to see the consequences of your decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with TensorFlow/Pytorch, xgboost, pandas, matplotlib, SQL, Spark or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proficiency or experience with Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience using machine learning and data analysis, or similar, to build scalable systems and data-driven products, working with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of building scalable, efficient, automated processes for large-scale data analyses, model development, model validation, and model implementation from modern research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led cross-functional machine learning projects across teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b3546ed4 bdf2b465\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $350,000 - $430,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(236, 240, 241);\u0026quot;\u0026gt;#LI-EZ-1\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4408455009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4236392009,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4408455009,"updated_at":"2026-09-17T17:55:10-04:00","requisition_id":"JOB01130","title":"Principal Software Engineer, Machine Learning","company_name":"Attentive","first_published":"2026-09-17T17:55:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of building systems that maintain a high bar of quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a collaborator, technical leader, and a great communicator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are constantly improving the quality of the project you are working on, both via direct contributions as well as long-term advocacy for larger-scale changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are enthusiastic about the high impact, fast-paced work environment of an late-stage startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years experience is ideal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b3546ed4 bdf2b465\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;You have worked professionally building systems for 10+ years with experience on a single system long enough to see the consequences of your decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with TensorFlow/Pytorch, xgboost, pandas, matplotlib, SQL, Spark or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proficiency or experience with Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience using machine learning and data analysis, or similar, to build scalable systems and data-driven products, working with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of building scalable, efficient, automated processes for large-scale data analyses, model development, model validation, and model implementation from modern research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led cross-functional machine learning projects across teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b3546ed4 bdf2b465\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $350,000 - $430,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(236, 240, 241);\u0026quot;\u0026gt;#LI-EZ-1\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4406084009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4234920009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4406084009,"updated_at":"2026-09-15T18:39:57-04:00","requisition_id":"JOB01122","title":"Principal Solutions Consultant","company_name":"Attentive","first_published":"2026-09-15T18:39:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;We are a team of problem-solvers, innovators, and collaborators focused on driving excellence in expanding our email and AI solutions. Passionate about delivering value to our clients, we prioritize creativity, technical expertise, and customer-first thinking to stay ahead in a competitive landscape.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;Join a team where your technical skills and strategic mindset will make a direct impact on client success and company growth. You’ll be empowered to take ownership, collaborate with talented peers, and shape the future of our email and AI offerings.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the technical backbone of our sales process, guiding prospects through solution evaluations and overcoming technical challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and deliver customized product demos that address customer-specific use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to optimize client solutions and ensure a seamless experience from onboarding to implementation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the go-to expert for technical inquiries, including security and compliance assessments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Share insights with product teams to help shape the roadmap and improve our competitive edge\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead product enablement initiatives to empower internal teams and enhance overall effectiveness\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in a technical sales role, including 3+ years as a Sales Engineer or Solution Architect with direct expertise in ESPs and/or another retention marketing solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical acumen, with proficiency in APIs, SFTP, and familiarity with programming languages such as JavaScript or Python.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adept at building relationships and communicating technical concepts to a diverse range of stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced with tools like Looker, Salesforce, Jira, and RFP software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Driven by curiosity, innovation, and a desire to make a significant impact in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $155,000 - $190,000 annually + commission\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AR1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4121033009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4082137009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4121033009,"updated_at":"2026-09-17T16:10:04-04:00","requisition_id":"JOB00791","title":"Sales Development Representative","company_name":"Attentive","first_published":"2026-02-11T21:21:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;**While we don\u0026#39;t have an immediate opening on our team today, we are growing quickly and always looking for exceptional talent. By applying to this Future Openings post, you are joining our proactive talent community. When a position opens up, our recruiting team will look here first.**\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Sales Development Representative to book meetings with brands we want to do business with. As the first line of communication with prospects, SDRs have a strong understanding of our sales process, excel at researching leads, facilitating new relationships, and setting our Account Executives up for success. You will coordinate cross-functionally with sales and marketing to bridge the gap between product and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;This is a remote-friendly role with offices in New York and San Francisco. Candidates who live outside of the SF or NY areas can have the option to work out of any coworking space of their choice.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Research and identify potential customers for our multi-product ai powered solution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Send outreach via email and LinkedIn as well as make outbound calls to drive customer meetings for your Account Executive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with C-Level and VP-level executives at leading companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and develop critical sales skills in the sales process like meeting preparation, follow-up and closing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to progress to an Account Executive role or other roles at the company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Intelligent, curious and driven to succeed in a career in tech startups and sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hard-working and persistent, putting in the time before and after meetings to deliver great results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated by metrics and uncapped commission\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Openness to coaching and training\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;The US base salary range for this full-time position is $50,000 base/$75,000 total compensation + equity + benefits\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4169513009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4098967009,"location":{"name":"Sydney"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4169513009,"updated_at":"2026-09-09T12:04:05-04:00","requisition_id":"JOB00831","title":"Sales Development Representative, AUS (Hybrid)","company_name":"Attentive","first_published":"2026-03-04T17:01:10-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Sales Development Representative to book meetings with brands we want to do business with. As the first line of communication with prospects, SDRs have a strong understanding of our sales process, excel at researching leads, facilitating new relationships, and setting our Account Executives up for success. You will coordinate cross-functionally with sales and marketing to bridge the gap between product and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hybrid role and you will be required to work in the Sydney office 2x a week (Tuesdays and Thursdays).\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Research and identify potential customers for our multi-product ai powered solution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Send outreach via email and LinkedIn as well as make outbound calls to drive customer meetings for your Account Executive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with C-Level and VP-level executives at leading companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and develop critical sales skills in the sales process like meeting preparation, follow-up and closing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to progress to an Account Executive role or other roles at the company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Intelligent, curious and driven to succeed in a career in tech startups and sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hard-working and persistent, putting in the time before and after meetings to deliver great results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated by metrics and uncapped commission\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Openness to coaching and training\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per Attentive\u0026#39;s\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1__z9AAvHVELtDzAXEQ1T7eT4rMmtFwef/view\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021054009,"name":"Australia","location":null,"child_ids":[4021058009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4302373009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4177262009,"location":{"name":"London"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4302373009,"updated_at":"2026-08-26T09:45:28-04:00","requisition_id":"JOB01045","title":"Sales Development Representative, UK (Hybrid)","company_name":"Attentive","first_published":"2026-07-09T13:45:37-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a Sales Development Representative to book meetings with brands we want to do business with. As the first line of communication with prospects, SDRs have a strong understanding of our sales process, excel at researching leads, facilitating new relationships, and setting our Account Executives up for success. You will coordinate cross-functionally with sales and marketing to bridge the gap between product and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a hybrid role and you will be required to work in the London office 2x a week (Tuesdays and Thursdays).\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Research and identify potential customers for our multi-product ai powered solution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Send outreach via email and LinkedIn as well as make outbound calls to drive customer meetings for your Account Executive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with C-Level and VP-level executives at leading companies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learn and develop critical sales skills in the sales process like meeting preparation, follow-up and closing\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to progress to an Account Executive role or other roles at the company\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Intelligent, curious and driven to succeed in a career in tech startups and sales\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hard-working and persistent, putting in the time before and after meetings to deliver great results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Motivated by metrics and uncapped commission\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Openness to coaching and training\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per Attentive\u0026#39;s\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GYhzQpK1KAi42V1u-Tn3VfsdYFdnZJlo/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021053009,"name":"United Kingdom","location":null,"child_ids":[4021057009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4404472009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4233984009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4404472009,"updated_at":"2026-09-14T12:25:20-04:00","requisition_id":"JOB01123","title":"Senior Corporate Security Operations Engineer ","company_name":"Attentive","first_published":"2026-09-14T12:25:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Corporate Security Operations Engineer you will help protect our workforce, corporate systems, identities, endpoints, SaaS applications, and business operations. This is a hands-on role spanning both Security Operations and Corporate Security, with a primary focus on incident response and security investigations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will investigate security incidents and suspicious activity, operate and improve security controls across our corporate environment, support third-party and customer security workflows, and partner closely with Security Engineering, IT, Legal, GRC, Procurement, and Engineering.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role combines operational security with engineering. You should be comfortable moving between investigating a suspected account compromise, reviewing endpoint or SaaS activity, assessing a third-party vendor, responding to a customer security questionnaire, and improving the tooling or automation that makes those activities more scalable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead and support security investigations and incident response involving account compromise, phishing and smishing, endpoint threats, suspicious SaaS activity, credential exposure, third-party applications, and other corporate security events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor and investigate alerts across identity, endpoint, SaaS, email, SIEM, and other security platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical triage, determine severity and escalation paths, identify noisy detections or telemetry gaps, and partner with Security Engineering to improve detection and response quality.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and manage complex Corporate Security projects to improve controls across identity, endpoint, browser, SaaS, and Zero Trust, while proactively assessing and mitigating risk to maintain an acceptable security posture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Perform technical security assessments of software vendors and third party integrations, review security evidence and controls, work with vendors and internal stakeholders to resolve gaps, and support risk-based approval, exception, or escalation decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support customer security questionnaires, RFPs, and trust requests by providing accurate security responses, gathering supporting evidence, and partnering with the appropriate subject-matter experts for complex product, cloud, data, privacy, AI, or architecture questions, ensuring established response SLAs are consistently met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve Security Operations through automation, scripting, integrations, dashboards, workflow improvements, alert enrichment, and evidence collection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotation, maintain and improve incident response runbooks and playbooks, contribute to tabletop exercises, and help strengthen overall incident readiness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly with technical and non-technical stakeholders, document investigations and risk decisions, and collaborate across Security, IT, Engineering, Legal, GRC, Procurement, Sales, and Customer Success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Security Operations, Incident Response, Corporate Security, Detection \u0026amp;amp; Response, Security Engineering, or a related security discipline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience investigating security incidents and suspicious activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with identity, endpoint, SaaS, email, and security-monitoring telemetry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of common attacker tactics, techniques, and procedures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SIEM, EDR, identity, and enterprise SaaS security technologies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently scope investigations, gather evidence, assess risk, and determine next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with vendor security reviews, third-party risk, customer security questionnaires, or similar security-assurance work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using scripting, APIs, automation, or integrations to improve security operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills and the ability to work effectively across technical and business teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Python, Go, Bash, or similar scripting languages.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $140,000 - $207,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AB\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4407809009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4235970009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Customer Success","value_type":"single_select"}],"id":4407809009,"updated_at":"2026-09-18T18:53:35-04:00","requisition_id":"JOB01128","title":"Senior Customer Success Manager, Strategic - East","company_name":"Attentive","first_published":"2026-09-18T18:53:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an experienced customer success professional to join Attentive as a Senior Customer Success Manager. You will lead the overall customer strategy for a portfolio of Strategic accounts, shaping program direction, improving performance, and mobilizing the right resources to drive measurable business outcomes and long-term growth across Attentive’s platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will consult and lead on strategy across the customer lifecycle, bringing together Account Management, Services, and technical and product partners to align priorities, clarify ownership, and drive program and account growth. You will translate performance insights into recommendations that strengthen customer value, adoption, and retention while building and growing key client relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role offers the autonomy and latitude to lead complex accounts, exercise sound judgment, and build trusted relationships with executive sponsors and day-to-day teams. You will represent Attentive in business reviews, onsite and in-person meetings, functions, and strategic customer conversations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strategic success plans with clear business goals, success measures, priorities, owners, and milestones. Keep customers and internal partners aligned on key initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise customers on lifecycle marketing strategy across acquisition, engagement, conversion, and retention, connecting SMS, email, and AI-powered capabilities into a cohesive program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate Account Management, Services, and technical and product partners around the customer strategy.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop relationships across executive sponsors, marketing leaders, and technical stakeholders. Lead business reviews and working sessions that connect performance to business priorities and secure decisions and next steps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate program performance into clear recommendations, testing priorities, and business cases. Assess measurement limitations and evaluate opportunities in the context of customer goals, budgets, and expected returns.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate revenue and renewal forecasts in partnership with Account Management, using customer usage, performance, and stakeholder signals. Identify risks early, communicate them clearly, and lead coordinated mitigation plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities through customer goals and unmet needs. Partner with Account Management and specialists to build value-based recommendations, define success criteria, and support meaningful adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer feedback and integration needs into clear business requirements for product and technical partners. Help customers build the knowledge and practices to sustain success, and share effective approaches with the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Customer Success or Account Management, ideally in marketing technology or SaaS, with demonstrated success managing complex enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of lifecycle marketing and growth and retention strategies, with depth in SMS or email and the ability to advise across channels.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with commercial, Services, product, and technical teams to translate customer needs into coordinated solutions and measurable outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and commercial judgment: you can interpret performance data, ask thoughtful questions about measurement, and turn insights into actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to influence stakeholders, navigate ambiguity and competing priorities, and independently drive complex account plans forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, confident communication with executive and operational audiences, strong organization, and consistent follow-through on decisions and commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Salesforce or a comparable CRM, customer success platforms, and reporting tools to maintain reliable account plans, forecasts, and risk visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity about emerging marketing technology and AI-powered customer experiences, with the ability to learn new capabilities and assess their relevance to customer goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $100,000 - $150,000 annually + commission\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AL1\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022894009,"name":"Customer Success","child_ids":[4022896009,4022911009,4022910009,4022904009,4022899009,4022900009,4022906009,4022908009,4022901009,4022912009,4022907009,4022895009,4022905009,4022897009,4024855009,4024856009,4024852009,4024853009,4022903009,4022909009,4022898009,4022902009,4024854009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4120595009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4081810009,"location":{"name":"New York, NY"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4120595009,"updated_at":"2026-09-16T18:52:33-04:00","requisition_id":"JOB00751","title":"Senior Machine Learning Engineer","company_name":"Attentive","first_published":"2026-02-11T22:49:57-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate scalable machine learning systems used in real-time targeting, decisioning, personalization systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own ML projects end-to-end, from data exploration and modeling to deployment, monitoring, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively safeguard model and system quality through testing, monitoring, validation, and alerting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with product, data, and other engineering partners to translate business problems into ML solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve system reliability, performance, and engineering efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to technical direction and best practices across the ML engineering team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support other engineers through code reviews, design discussions, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a high-impact, fast-paced, late-stage startup environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience building production machine-learning software systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience owning ML systems long enough to see the downstream impact of design decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python and experience with ML frameworks such as PyTorch, TensorFlow, or xgboost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data processing and analytics tools such as pandas, Spark, SQL, and matplotlib\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building automated pipelines for data processing, model training, validation, and deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with cross-functional teams to deliver ML-powered features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and a high sense of ownership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;The US base salary range for this full-time position is $244,000 - 320,000 annually + equity + benefits\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-EF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021055009,"name":"New York, NY","location":null,"child_ids":[],"parent_id":4021052009},{"id":4021056009,"name":"San Francisco, CA","location":null,"child_ids":[],"parent_id":4021052009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4129704009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4081810009,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4129704009,"updated_at":"2026-09-16T18:52:45-04:00","requisition_id":"JOB00751","title":"Senior Machine Learning Engineer","company_name":"Attentive","first_published":"2026-02-11T22:49:58-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and operate scalable machine learning systems used in real-time targeting, decisioning, personalization systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own ML projects end-to-end, from data exploration and modeling to deployment, monitoring, and iteration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively safeguard model and system quality through testing, monitoring, validation, and alerting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with product, data, and other engineering partners to translate business problems into ML solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve system reliability, performance, and engineering efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to technical direction and best practices across the ML engineering team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and support other engineers through code reviews, design discussions, and knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a high-impact, fast-paced, late-stage startup environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional experience building production machine-learning software systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience owning ML systems long enough to see the downstream impact of design decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Python and experience with ML frameworks such as PyTorch, TensorFlow, or xgboost\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data processing and analytics tools such as pandas, Spark, SQL, and matplotlib\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building automated pipelines for data processing, model training, validation, and deployment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience collaborating with cross-functional teams to deliver ML-powered features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and a high sense of ownership\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;The US base salary range for this full-time position is $244,000 - 320,000 annually + equity + benefits\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-EF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021055009,"name":"New York, NY","location":null,"child_ids":[],"parent_id":4021052009},{"id":4021056009,"name":"San Francisco, CA","location":null,"child_ids":[],"parent_id":4021052009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4394693009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4228439009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Marketing","value_type":"single_select"}],"id":4394693009,"updated_at":"2026-09-18T17:30:10-04:00","requisition_id":"JOB01116","title":"Senior Manager, Strategic Communications ","company_name":"Attentive","first_published":"2026-09-08T16:01:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re seeking a Sr. Manager, Strategic Communications to drive our communications strategy spanning thought leadership, public relations, media relations, executive platforms and cross-channel content activation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is best suited to an editorial and newsroom-minded leader: you think about the activation and impact of our storytelling across earned, owned, and social channels, and partner closely with customer-facing teams, product, PMM, and data and analytics to bring that content to life holistically, in support of our brand and deeper engagement with customers and prospects.You will manage a direct report focused on organic channels and brand reputation, and work closely with our content team, who support research on market and consumer insights and deliverables.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact function that influences our reputation, reach, and relevance across key audiences. This role reports directly to the Senior Director of Brand and Content Marketing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead PR strategy, securing consistent media coverage across tech, marketing/advertising, and business trades.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as editorial lead for orchestrating and activating content and storytelling across our owned and social channels, bringing our narrative to life and drive measurable engagement (earned coverage, citations, share of voice, reputation indicators, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and execute GTM communications plans for product launches, strategic partnerships, and major company milestones for maximum impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner to build executive visibility programs for our CEO and other key executives and customer-facing leaders across media, speaking opportunities, and social platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support thought leadership content, panel submissions, keynote messaging, and manage executive briefings around events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally to evolve the company’s brand narrative, boilerplate, and corporate positioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage PR agencies and oversee PR measurement and reporting, including share of voice, reputation tracking, and announcement impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own crisis communications, crafting reactive statements and coordinating with key stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steward reputation internally as well, through partnering on employee advocacy efforts, internal comms where needed and general upleveling of the employer brand.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7-10+ years of experience in communications, PR, or brand strategy roles, preferably in B2B tech or high-growth companies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience as an editorial or newsroom leader, with a strong point of view on activating storytelling across earned, owned, and social channels to drive brand and business impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid storytelling and writing skills, with the ability to craft compelling narratives for different audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of securing impactful media coverage and managing executive visibility programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationships across media, events, and analyst communities as a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker who can thrive in a fast-paced, collaborative environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing agency relationships and cross-functional projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable navigating crisis and issues communications with discretion and clarity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in employer branding and internal cascading comms a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with measurement tools for comms (e.g., Meltwater) and AI tooling such as Claude and ChatGPT for reporting, analysis and cross-functional resourcing.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Global PR experience, particularly in EMEA and APAC markets.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;relationships with journalists, trade pubs, podcast hosts, and influencers for executive and customer platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in SMS, ecommerce, marketing technology, or advertising tech industries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $155,000 - $175,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022862009,"name":"Marketing","child_ids":[4022869009,4022868009,4022867009,4022864009,4022865009,4022863009,4022866009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4315071009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4185107009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4315071009,"updated_at":"2026-07-20T16:23:58-04:00","requisition_id":"JOB01058","title":"Senior NetSuite Engineer","company_name":"Attentive","first_published":"2026-07-14T15:50:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;Senior NetSuite Engineer to own the architecture, scalability, and long-term evolution of our Financial Technology platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-impact, high-ownership role for someone who operates as both a systems thinker and hands-on builder. You will define how our ERP ecosystem—and its surrounding systems—scale with the business, while directly contributing to implementation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will not just advise on architecture—you will set direction, challenge constraints, and drive execution. This role requires someone who is equally comfortable defining multi-quarter architectural strategy (40% of the time)\u0026amp;nbsp; and developing solutions (60% of the time) in complex, high-stakes systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and drive the end-to-end architecture of our NetSuite and financial system ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish a multi-quarter architectural vision that balances flexibility, scalability, and operational simplicity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify systemic risks and proactively evolve the platform to prevent future constraints—not just react to current needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with business stakeholders to design solutions and deliver technical implementations that align with business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set the standard for clean architecture, maintainable automation, and scalable system design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and aggressively reduce tech debt, redundant logic, and fragile implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and develop end-to-end NetSuite solutions using declarative configuration (SuiteBuilder, SuiteFlow, Custom Records, and Saved Searches) and programmatic development (SuiteScript, SuiteTalk APIs, and SuiteCloud Development Framework).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and execute complex system redesigns (e.g., Zone Advanced Billing, advanced pricing/product modeling, OneWorld subsidiary structures, intercompany transactions, and replacing customizations with native functionality)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design, implement, and support integrations between NetSuite (including OneWorld multi-subsidiary environments) and other enterprise applications, ensuring data consistency across entities, currencies, and geographies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Formalize the NetSuite release management and deployment processes, including Sandbox strategy, SuiteBundler/SDF deployments, and CI/CD pipelines to be executed by team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and resolve NetSuite issues, ensuring system stability, performance, and scalability across configurations and customizations\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–7+ years of experience implementing, configuring, and scaling NetSuite environments in complex or high-growth SaaS organizations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on expertise with SuiteScript (1.0/2.x), SuiteFlow, SuiteBuilder, integrations/APIs, and NetSuite data model\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Zone Advanced Billing (ZAB), including usage-based billing, rating, invoicing workflows, and integration with revenue and financial processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: NetSuite certifications (SuiteFoundation, Administrator, SuiteCloud Developer, ERP Consultant)\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Nice to have: Experience building and maintaining integrations using Boomi\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of designing and delivering scalable, multi-system architectures within the NetSuite ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading end-to-end system ownership, from architecture and implementation through optimization and support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the order-to-cash / quote-to-cash process within NetSuite and connected systems, including pricing, billing, revenue recognition, and the contract lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to translate ambiguous business requirements into pragmatic, scalable NetSuite solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of quote-to-cash and order-to-cash processes within NetSuite, including Zone Advanced Billing, complex pricing models, subscription billing, invoicing, and revenue workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience working in NetSuite OneWorld environments, including multi-subsidiary design, intercompany transactions, and global financial operations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and collaboration skills, with the ability to work across finance, operations, and technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the intentional integration of AI and automation capabilities (e.g., workflow automation, intelligent integrations) to drive operational efficiency and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated strong adherence to SDLC best practices, ensuring disciplined design, development, testing, and deployment of solutions with a focus on quality, scalability, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $150,000 - $210,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MN1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4402183009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4232671009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Product","value_type":"single_select"}],"id":4402183009,"updated_at":"2026-09-14T12:23:43-04:00","requisition_id":"JOB01054","title":"Senior Product Manager, Data Platform Extensibility","company_name":"Attentive","first_published":"2026-09-14T12:23:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Attentive’s Data Platform collects and stores data on behalf of our brands across many verticals, from our roots in e-commerce to physical retail, sports, entertainment, travel, and hospitality. Retail brands with physical stores want product inventory modeled down to the store location. Multinational brands want product catalogs and their customers segregated by market. A sports franchise wants live events and ticketing data modeled so that marketing agents know the right time and context to personalize messaging for any customer.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All the data clients want to ingest into the Attentive platform is activated across our product surface areas, from our core SMS \u0026amp;amp; email products to our next-generation suite of marketing agents.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Senior Product Manager, Data Platform Extensibility, you will own the evolution of the Attentive data model to support these use cases. Your mandate is to build the generic primitives that let Attentive model any customer\u0026#39;s business in our platform. You will decide which data entities become first-class concepts in the platform and which stay flexible to meet other customer needs. This role requires deep technical fluency in data modeling to recognize patterns across seemingly disconnected use cases to identify solutions that can scale across a broad set of verticals that Attentive will expand rapidly into.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Introduce new first-class and generic data objects to the data platform, starting with the gaps slowing down enterprise deals today, and establish the paradigm that makes each subsequent object dramatically cheaper to add.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define how objects relate to one another — users to offers, events to catalogs, catalogs to stores and regions — unlocking use cases like bring-your-own product and offer recommendations that customers cannot express in the platform today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the semantic layer that tells marketers and agents what their data means, and decide what data gets promoted to native object entities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner across product and engineering to ensure every new object and field is consistently exposed to segmentation, personalization, reporting, and our APIs and MCP surfaces — so both marketers and agents can reason over and act on it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years of product management experience building complex B2B or SaaS platforms, with a track record of owning ambiguous, high-scope problem spaces end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical fluency with data models and schemas — you can go deep with engineers on storage, relationships, extensibility, and migration tradeoffs, and you understand how an API contract shapes what customers can and cannot do.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate abstract infrastructure investment into concrete customer outcomes and business impact that executives and sellers can act on.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort learning an unfamiliar industry quickly and modeling it accurately — you enjoy the work of understanding how a business actually operates before deciding how the platform should represent it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional written communication and structured thinking. Much of this role is defining strategy from a blank page and aligning teams around it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $150,000 - $210,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-HB1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021642009,"name":"Product","child_ids":[4022853009,4022852009,4022854009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4120606009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4081821009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4120606009,"updated_at":"2026-08-17T14:34:09-04:00","requisition_id":"JOB00744","title":"Senior Software Engineer, Identity","company_name":"Attentive","first_published":"2026-03-31T14:45:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Identity team owns Attentive\u0026#39;s first-party data collection platform: the systems that capture ecommerce and user behavior events from customer storefronts, which form the core data that Attentive\u0026#39;s marketing tools are built on. The surface area spans a JavaScript tag embedded on thousands of sites serving millions of consumers daily, Cloudflare Workers handling server-side tracking and edge compute, and backend ingestion services. The team is also heavily leaning into AI to improve the quality and volume of data collected on customer sites, with the goal of evergreen first-party data collection that can automatically measure its own performance, identify improvements, and ship them.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a small team (3-4 engineers) with high autonomy and broad ownership. You\u0026#39;ll work across the full stack as an AI-first generalist who moves between browser-side code, edge runtimes, and backend services depending on what the problem demands.\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is remote, based in the United States.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own data collection across the full stack. Work across the JS tag, Cloudflare Workers, and Java backend services to deliver reliable first-party data collection at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand what we do at the edge with Cloudflare Workers. Extend our Workers infrastructure beyond server-side tracking and proxy endpoints into tag serving, A/B configuration, and compute for agentic systems and data analysis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build agentic AI systems for data collection quality. Use heuristics and models from the ML team to identify poor data collection for specific customers. Build workflows that automatically diagnose and fix gaps, reducing the manual work that eats up engineering time today.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the event ingestion pipeline. Strengthen the backend services that receive, validate, and route events from the tag. Make the pipeline more reliable and observable so engineers can trace data from collection through ingestion without guesswork.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help lead technical direction on a small, autonomous team. Write proposals, run design reviews, and mentor teammates. With a team this size, your judgment directly shapes what gets built and how.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of professional software engineering experience, with a track record of working across multiple layers of a system, not just frontend or backend alone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backend experience building and operating services in Java, Kotlin, or a similar typed language, including API design, data modeling, and testing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable with JavaScript/TypeScript beyond casual use. You can reason about browser runtime behavior, async patterns, and performance in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with edge compute or serverless runtimes (Cloudflare Workers, Lambda@Edge, Fastly), or the ability to ramp quickly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve led projects from scoping through shipping, not just contributed to them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Good debugging instincts across service boundaries. You design systems so issues surface clearly rather than hiding.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Active use of AI-assisted development tools (Claude Code, Cursor, Codex, or similar) in your day-to-day workflow. You\u0026#39;ve used them to build and ship production features, not just experiment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to work across unfamiliar parts of the stack.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $170,000 - $205,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MN1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4355309009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4206706009,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4355309009,"updated_at":"2026-09-17T16:29:51-04:00","requisition_id":"JOB01085","title":"Senior Software Engineer, Intelligent Messaging, AI Journeys","company_name":"Attentive","first_published":"2026-08-05T18:34:53-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer in our Intelligent Messaging, you will pioneer the future of personalized 1:1 marketing by architecting robust, scalable backend systems powered by advanced AI and LLMs, including cutting-edge Generative AI and GPT technologies. Collaborating with top-tier engineers, data scientists, product managers, and designers, you’ll craft the foundation and reshape the platform of multi-channel messaging experimentation to support innovative, AI-driven applications that empower marketers to forge deep, meaningful connections with consumers at scale. Your impactful work will drive the delivery of billions of tailored messages, transforming consumer shopping experiences and fueling success for the world’s leading brands.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain scalable backend systems for our customer-facing products, ensuring high performance and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to build applications that support multi-channel communications for marketers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize systems that process and deliver billions of messages daily.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve code quality through code reviews, testing, and advocating for best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and address technical debt to ensure the long-term health of our codebase.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive architectural design and technical decisions, and stay current with emerging technologies to enhance our products.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional experience in software development focusing on backend systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in Java, Python, or Go, with a strong understanding of object-oriented programming.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining scalable, high-performance applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to collaborate effectively with cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with service-oriented architecture and distributed systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with AWS services and cloud infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of databases such as DynamoDB, Postgres, or Redis.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with messaging systems or streaming platforms (e.g., Kafka, Pulsar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with frontend development with React and TypeScript.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with DevOps practices and tools such as Docker and Kubernetes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure tooling includes Istio, Datadog,Terraform, CloudFlare, and Helm.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and PlaywrightOur automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $190,000 - $230,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(236, 240, 241);\u0026quot;\u0026gt;#LI-EZ-1\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4227854009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4133338009,"location":{"name":"New York, NY"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4227854009,"updated_at":"2026-09-14T14:19:52-04:00","requisition_id":"JOB00924","title":"Senior Software Engineer, Onsite Customer Growth","company_name":"Attentive","first_published":"2026-04-23T14:17:32-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Onsite Customer Growth team develops features that help Attentive’s customers grow through personalized experiences built directly on their websites. We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization. Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Senior Software Engineer to help lead the design and development of the products and platform capabilities behind Attentive’s onsite growth experiences. This role can be oriented toward backend or full-stack engineering, depending on your strengths, but in either case you’ll be expected to own meaningful technical decisions, build scalable systems, and collaborate closely with product, design, data, and AI partners to deliver high-impact customer outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design, build, and evolve scalable backend services, APIs, and user-facing product capabilities that power Attentive’s onsite growth products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead technical design for new features and platform improvements, making thoughtful tradeoffs around reliability, performance, maintainability, and speed of execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with product, design, AI, and data teams to develop intelligent, data-driven capabilities that improve performance and user experience for customers and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate future product and platform needs, and proactively design solutions that support team growth, product expansion, and increasing scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve system observability, resiliency, and performance to ensure our onsite experiences remain fast, reliable, and effective at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical leader on the team by driving design discussions, raising the engineering bar in code reviews, and mentoring other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a strong engineering culture through high-quality implementation, pragmatic architecture, and a focus on measurable customer impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software engineering experience, ideally with strong experience building backend systems, product platforms, or customer-facing applications at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in at least one modern programming language such as Java, or TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and operating distributed systems, APIs, and microservices, with a solid understanding of reliability, scalability, and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For backend candidates: deep experience building service-oriented systems and data-intensive applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For full-stack candidates: strong backend fundamentals plus experience building high-quality frontend applications and collaborating closely on end-user experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure and modern developer tooling, such as AWS, Docker, Kubernetes, relational databases, caching systems, queues, or streaming platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate business goals and product ideas into clear technical plans and execute effectively across functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of writing clean, maintainable, well-tested code and holding a high bar for production quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity, strong collaboration skills, and a passion for building products that drive meaningful customer growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Kotlin / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Aurora, AirFlow, Postgres, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS, using tooling like Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $170,000 - $230,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AB2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021055009,"name":"New York, NY","location":null,"child_ids":[],"parent_id":4021052009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4120599009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4081814009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4120599009,"updated_at":"2026-07-20T15:36:26-04:00","requisition_id":"JOB00705","title":"Senior Software Engineer, Streaming","company_name":"Attentive","first_published":"2026-02-11T22:44:01-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;font-size: 12pt;\u0026quot;\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a highly driven Senior Software Engineer to join our Streaming team, which powers the backbone of Attentive’s messaging and personalization platform. Our event streaming systems handle over 2 million messages per second and sit at the heart of how product and data engineering teams build real-time, customer-facing experiences.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;In this role, you’ll help shape the future of our streaming architecture, moving us to modern platforms, and unlocking new capabilities for debugging, load testing, and observability. Your work won’t just keep the pipes flowing\u0026amp;nbsp; it will directly influence how quickly we can experiment, personalize, and scale across millions of devices and billions of events.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and evolve Attentive’s next-generation event streaming platform: Design high-throughput, low-latency solutions that power mission-critical messaging, personalization, and data integration use cases across Attentive’s ecosystem\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enhance self-service for product engineering and data teams: Build and refine self-serve tools for event observability, debugging, load testing, and system configuration, empowering teams to experiment and ship quickly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Simplify and modernize streaming architecture: Remove unnecessary abstraction layers, enable direct access for power users, and ensure the platform is flexible for both “paved path” and advanced use cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solve complex distributed systems challenges: Improve event delivery reliability, cost efficiency, and system integration for real-time and batch workloads\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion best practices and technology selection: Stay ahead of industry advancements in event streaming, advocating for tools and approaches that balance innovation with long-term reliability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across engineering: Partner with product, data, and infrastructure teams to launch new customer-facing features, integrations, and scalable solutions built on streaming infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience architecting and supporting high-throughput, distributed systems at scale—especially those involving event streaming or messaging platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of the internals of distributed streaming frameworks such as Kafka, Flink, Pulsar, and/or Spark\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in Java (Spring Boot) and familiar with modern development practices, including object-oriented design, data structures, and algorithms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to debug issues across the stack—from message serialization and event schemas to network and JVM tuning—and communicate tradeoffs clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with resource scheduling, data locality, and how infrastructure choices impact cost and system behavior\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability and developer tooling for streaming (e.g., tracing, metrics, replay).Infrastructure-as-code expertise (Terraform, Helm), comfortable with Kubernetes (EKS) and cloud-native environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of modernizing platforms: sunsetting legacy systems, moving to managed services, or implementing self-service capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited by new technologies, but pragmatic about introducing them—focused on solving real business problems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;div\u0026gt;The US base salary range for this full-time position is $150,000 - $205,000 annually + equity + benefits\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-AB2\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4363395009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4210879009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4363395009,"updated_at":"2026-08-11T14:21:16-04:00","requisition_id":"JOB01069","title":"Software Engineer II, Integrations","company_name":"Attentive","first_published":"2026-08-11T14:21:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Integrations Experiences team develops features that help Attentive\u0026#39;s customers work with the data they send into and out of Attentive. We deliver customer-facing observability tooling, our Integrations Marketplace, onboarding experiences, and capabilities that help marketers grow their audiences through continuous investment in creative tooling and AI-powered optimization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Software Engineer, you\u0026#39;ll build full-stack experiences that make complex data workflows intuitive and actionable for customers. You\u0026#39;ll design modern React applications and develop backend services that power Attentive\u0026#39;s customer-facing products. Working closely with product managers, designers, and engineers, you\u0026#39;ll shape features from concept to production, balancing user experience, performance, and scalability.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain intuitive, reusable, and user-friendly web interfaces backed by scalable backend systems and APIs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and optimize systems to enable customer observability into Attentive’s event-based platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams, product, and design to build applications that support communication channels for marketers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve code quality through code reviews, testing, and advocating for best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and address technical debt to ensure the long-term health of our codebase\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to technical decisions and stay current with emerging technologies to enhance our product\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of professional experience in software development focusing on frontend systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency with React and TypeScript, including modern frontend development patterns, performance optimization, and responsive UI development. Exposure to backend technologies such as Java, Kotlin and Spring Boot is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and maintaining scalable, customer-facing, high-performance applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have development experience with databases such as MySQL or PostgreSQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leveraging agentic AI coding tools to accelerate software development while exercising strong engineering judgment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to collaborate effectively with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with testing frameworks such as React Testing Library and Playwright.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are excited by new technologies but are conscious of choosing them for the right reasons\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity, ownership, and a passion for delivering high-quality, user-friendly software.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, paired with technologies like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $135,000 - $170,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MN1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4182514009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4105676009,"location":{"name":"London"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales - Partnership","value_type":"single_select"}],"id":4182514009,"updated_at":"2026-08-30T21:59:11-04:00","requisition_id":"JOB00857","title":"Sr. Manager, International Partnerships, UK (Hybrid)","company_name":"Attentive","first_published":"2026-03-25T07:20:27-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Sr. Manager of International Partnerships, you will lead the strategic expansion of Attentive’s partner ecosystem across EMEA and APAC. You will be responsible for building and growing complex, high-impact partnerships with both Technology (ISV) and Agency/SI partners to enhance customer value and accelerate revenue growth globally. This role requires a proven ability to navigate executive-level relationships, drive cross-functional alignment, and deliver high-value go-to-market (GTM) motions that create measurable impact for both Attentive and our partners.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Develop an International Strategy:\u0026lt;/strong\u0026gt; Lead the development and execution of an international partnership strategy, conducting market sizing and prioritization of partner segments to drive revenue in new geos outside of the Americas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build an Ecosystem:\u0026lt;/strong\u0026gt; Identify, proactively engage, and onboard high-caliber Technology and Agency partners that align with our target market and business objectives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive Revenue Generation:\u0026lt;/strong\u0026gt; Implement tactics to drive partner-sourced pipeline and revenue, ensuring partnerships are a scalable extension of our internal Sales and GTM teams. Specific experience scaling partnerships in the Enterprise market segment is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Partner closely with the Americas Partner team, Marketing, Product, and Sales leadership to align partner feedback with our GTM and product initiatives and develop partner-specific enablement materials\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead with Impact:\u0026lt;/strong\u0026gt; Act as an executive point of contact for strategic partners, modeling best practices for partner management and operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale the Function:\u0026lt;/strong\u0026gt; Build and mentor a high-performing international partnerships team, defining OKRs and fostering a culture of accountability and innovation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Industry Experience:\u0026lt;/strong\u0026gt; 15+ years of experience in strategic partnerships, business development, or SaaS sales within the Martech or e-commerce landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;International Expertise:\u0026lt;/strong\u0026gt; Proven track record of navigating complex global markets (EMEA/APAC) and scaling partner ecosystems in diverse business environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Thinking:\u0026lt;/strong\u0026gt; Ability to analyze market data, make data-driven decisions, and manage ambiguous initiatives where the strategy may not yet be defined\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive Presence:\u0026lt;/strong\u0026gt; Exceptional communication and negotiation skills, with the ability to build trust and influence across all levels of an organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership Qualities:\u0026lt;/strong\u0026gt; Experience building and leading teams, with a focus on mentorship, coaching, and driving repeatable operational results\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Acumen:\u0026lt;/strong\u0026gt; Comfortable learning new software and understanding complex integrations between SMS, email, and the broader marketing tech stack\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hybrid\u0026lt;/strong\u0026gt;: Comfortable working from our Shoreditch office 2 days a week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-JH1 #LI-Hybrid\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per Attentive\u0026#39;s \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1GYhzQpK1KAi42V1u-Tn3VfsdYFdnZJlo/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021053009,"name":"United Kingdom","location":null,"child_ids":[4021057009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4363350009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4210855009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4363350009,"updated_at":"2026-08-13T13:44:19-04:00","requisition_id":"JOB01096","title":"Staff Site Reliability Engineer","company_name":"Attentive","first_published":"2026-08-13T13:44:19-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;Our Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As part of the Infrastructure and Platform organization, the Production Engineering Team is focused on delivering a fast and reliable platform that empowers Attentive engineers to deliver solutions quickly and safely. We build scalable systems that automate routine tasks so we can focus on other impactful efforts. Reliability, scalability, and security are our areas of expertise. We focus on release, observability, and cost optimization. Our mission is to create robust platforms and tools that allow stakeholders to concentrate on delivering exceptional products.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;As a Staff Engineer, you will take a strategic role in designing and implementing solutions that enhance the reliability and scalability of our systems, while mentoring others and influencing technical roadmaps across the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and Deliver High-Impact Solutions: Design and implement systems that enhance reliability, observability, traceability, and incident management, ensuring the platform scales effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead Strategic Initiatives: Take ownership of cross-team collaborations and drive impactful projects by providing technical leadership and guidance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner Across Teams: Collaborate with engineers from AI/ML, Data, Platform, and Product teams to develop best-in-class services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with engineers from AI/ML, Data, Platform, Product, and other groups to deliver best-in-class services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish Standards and Best Practices: Define and enforce production standards, processes, and tools to ensure operational excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion Reliability Goals: Advocate for and implement SLIs, SLOs, and other reliability-focused metrics across the engineering organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentorship and Knowledge Sharing: Guide and mentor team members, fostering technical growth and helping to develop the next generation of engineering leaders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Innovate and Inspire: Drive continuous improvement by bringing creative ideas and challenging the status quo\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in Production Engineering, Backend Engineering, SRE, DevOps or similar role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic visionary: Your strong technical background enables you to look beyond solving the immediate problem, planning for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient Problem-Solver: Strong coding ability in at least one language (e.g., Golang, Python, Java, Typescript) with the capability to solve complex issues through code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track Record of Success: Demonstrated experience delivering medium to large-scale projects that drive meaningful improvements in platform reliability and scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliability Expertise: Deep understanding of production reliability concepts, including SLIs, SLOs, and incident management\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Communicator: Excellent verbal and written communication skills with the ability to influence and collaborate across technical and non-technical teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fast-Paced Experience: Familiarity with working in dynamic, reliability-focused production environments (preferred)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $180,000 - $240,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-HB1\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4244729009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4142622009,"location":{"name":"San Francisco, CA"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4244729009,"updated_at":"2026-09-17T11:15:33-04:00","requisition_id":"JOB00967","title":"Staff Software Engineer, Machine Learning ","company_name":"Attentive","first_published":"2026-05-12T11:46:41-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.\u0026lt;/p\u0026gt;\n\u0026lt;div\u0026gt;You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of building systems that maintain a high bar of quality\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a collaborator, technical leader, and a great communicator\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are constantly improving the quality of the project you are working on, both via direct contributions as well as long-term advocacy for larger-scale changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are enthusiastic about the high impact, fast-paced work environment of an late-stage startup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;10+ years experience is ideal\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b3546ed4 bdf2b465\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;You have worked professionally building systems for 6+ years with experience on a single system long enough to see the consequences of your decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with TensorFlow/Pytorch, xgboost, pandas, matplotlib, SQL, Spark or similar tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have proficiency or experience with Python\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have extensive experience using machine learning and data analysis, or similar, to build scalable systems and data-driven products, working with cross-functional teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have a proven track record of building scalable, efficient, automated processes for large-scale data analyses, model development, model validation, and model implementation from modern research\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have led cross-functional machine learning projects across teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We Use \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul class=\u0026quot;b3546ed4 bdf2b465\u0026quot;\u0026gt;\n\u0026lt;li\u0026gt;Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $320,000 - $360,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-EF1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021055009,"name":"New York, NY","location":null,"child_ids":[],"parent_id":4021052009},{"id":4021056009,"name":"San Francisco, CA","location":null,"child_ids":[],"parent_id":4021052009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4301174009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4176609009,"location":{"name":"New York, NY"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4301174009,"updated_at":"2026-09-14T14:20:23-04:00","requisition_id":"JOB01038","title":"Staff Software Engineer, Onsite Customer Growth","company_name":"Attentive","first_published":"2026-07-01T15:27:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Onsite Customer Growth team develops features that help Attentive\u0026#39;s customers grow through personalized experiences built directly on their websites. We focus on increasing list growth through investments in creative capabilities, experimentation, and AI-driven optimization. Our team builds the systems and product experiences that power onsite engagement for millions of users and help brands convert more visitors into subscribers and customers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Staff Software Engineer to serve as a technical anchor for the team, shaping not just what we build, but how we build it. This is a role for someone who thinks in systems across multiple teams, drives durable architectural decisions, and accelerates the people around them as much as the product itself. You\u0026#39;ll own the most complex, cross-cutting technical challenges in our onsite growth platform and define the technical strategy as the team scales.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and own the technical architecture for Attentive\u0026#39;s Onsite Growth platform, setting direction for services, APIs, and shared infrastructure that multiple teams depend on\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead cross-functional technical strategy in partnership with product, design, ML, and data science teams, driving the most complex, ambiguous problems from alignment to production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and address systemic engineering risks (reliability gaps, scalability ceilings, and architectural debt) before they become blockers to the business\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build scalable backend services, APIs, and user-facing product capabilities that power onsite growth at Attentive\u0026#39;s scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve system observability, resiliency, and performance to ensure onsite experiences remain fast, reliable, and effective at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor and develop other engineers, giving technical feedback, sponsoring growth, and helping the team level up as a whole\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to a strong engineering culture through principled technical leadership and a consistent focus on customer impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software engineering experience, with a track record of leading complex systems at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated staff-level impact: you\u0026#39;ve driven architectural decisions that shaped an entire product area or platform, not just a single feature\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep proficiency in at least one modern programming language such as Java or TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing distributed systems, APIs, and microservices, and a solid understanding of reliability, scalability, and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong technical communication: you’ve written crisp RFCs, led productive design reviews, and made complex tradeoffs legible to non-engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud infrastructure and modern developer tooling (AWS, Docker, Kubernetes, relational databases, caching, queues, streaming)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A history of developing other engineers through mentorship, code review, and raising the standard of work around you\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curiosity, strong collaboration skills, and a genuine passion for building products that drive meaningful customer growth\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $205,000 - $275,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-CW1\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021055009,"name":"New York, NY","location":null,"child_ids":[],"parent_id":4021052009}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4369486009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4213525009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Engineering","value_type":"single_select"}],"id":4369486009,"updated_at":"2026-08-20T18:12:23-04:00","requisition_id":"JOB01103","title":"Staff Software Engineer, Shopper Data Platform","company_name":"Attentive","first_published":"2026-08-14T14:14:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Engineering team creates innovative product experiences that power personalized marketing at massive scale. We develop cutting-edge applications and systems that process hundreds of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The User Profile team is the backbone of our data-driven personalization efforts, responsible for ingesting, processing, and serving millions of user data points daily. As a Staff Software Engineer on this team, you will provide technical leadership for the high-scale systems that serve as the single source of truth for user profiles and power core products, advanced segmentation, personalization, and machine learning capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will combine deep hands-on engineering with broad technical leadership, owning architecture across critical data systems and partnering across engineering, product, data, and ML teams. You will tackle ambiguous and complex technical problems, establish architectural direction, and drive initiatives spanning multiple systems and teams from strategy through execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an opportunity to shape foundational infrastructure at the center of our company’s mission to make user data more actionable and valuable while multiplying your impact through the systems, technical direction, and engineers around you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set technical direction and architecture for high-scale systems and API’s responsible for the ingestion, processing, storage, and serving of user profiles and attributes.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead complex, cross-team engineering initiatives across APIs, streaming infrastructure, data processing, and integrations, translating ambiguous product and business needs into scalable technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and evolve foundational platform capabilities that enable teams across the company to safely and efficiently build on user-profile data, including subscription lifecycle management and new data-source integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive architectural investments that improve the scalability, reliability, data quality, observability, performance, and maintainability of systems processing data at massive scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with product, data, and ML teams to shape how user attributes and large-scale data processing capabilities support segmentation, personalization, revenue attribution, behavioral analytics, and machine learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multiply the effectiveness of other engineers through technical mentorship, design reviews, architectural guidance, and engineering standards while remaining hands-on with foundational and technically challenging work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of professional software engineering experience, with significant experience designing and operating backend or distributed systems at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of technical leadership on complex, multi-team initiatives, taking ambiguous problems from definition through architecture, execution, and successful operation in production.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience with high-scale data ingestion, processing, and streaming architectures, including systems handling large volumes of user, event, or similarly high-cardinality data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong programming and software-design skills in Java or similar backend languages, combined with strong distributed-systems fundamentals across scalability, reliability, performance, and observability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to make and communicate high-impact architectural decisions, identify systemic technical risks and opportunities, and balance immediate product needs with long-term platform health.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, influence, and mentorship skills, with a track record of aligning teams around technical strategy and raising the engineering bar without relying on formal authority.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $180,000 - $230,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-MN1\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022874009,"name":"Engineering","child_ids":[4022879009,4022887009,4022880009,4022883009,4022886009,4022882009,4022878009,4022885009,4022875009,4022881009,4022888009,4022877009,4022876009,4022884009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4338293009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4197900009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Sales","value_type":"single_select"}],"id":4338293009,"updated_at":"2026-09-14T17:01:17-04:00","requisition_id":"JOB01077","title":"Strategic Account Director","company_name":"Attentive","first_published":"2026-07-30T18:33:59-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;About the Role\u0026lt;br\u0026gt;As a Strategic Account Director at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s Strategic customer base.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer\u0026#39;s entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;What You\u0026#39;ll Accomplish\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide timely and accurate weekly forecasts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage customer inquiries related to commercial aspects of their Attentive agreement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;Your Expertise\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling Email is strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in a SaaS, MarTech, AdTech or startup preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated strong competency around objection handling and creating alignment around product price / value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical account development strategy, using data to find opportunities and prove value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to think strategically about a customer’s goals and drive renewal \u0026amp;amp; expansion opportunities through to close independently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Entrepreneurial mindset and desire to define processes and build strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience consistently meeting and exceeding quota, with references\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to travel (up to 25%)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;For US based applicants:\u0026lt;br\u0026gt;- The US base salary range for this full-time position is $150,000 - $180,000 annually + commission + equity + benefits\u0026lt;br\u0026gt;- Our salary ranges are determined by role, level and location\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4021645009,"name":"Sales","child_ids":[4022831009,4022832009,4022834009,4022836009,4022838009,4022842009,4022844009,4022839009,4022840009,4022841009,4022843009,4022847009,4022845009,4022846009,4022835009,4022833009,4022837009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null},{"absolute_url":"https://job-boards.greenhouse.io/attentive/jobs/4324314009","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4189822009,"location":{"name":"United States"},"metadata":[{"id":4731867009,"name":"Employment Type","value":"Full Time","value_type":"single_select"},{"id":4886886009,"name":"Team","value":"Customer Success","value_type":"single_select"}],"id":4324314009,"updated_at":"2026-08-11T16:54:14-04:00","requisition_id":"JOB01063","title":"Support Engineer","company_name":"Attentive","first_published":"2026-07-23T16:50:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;div\u0026gt;Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Recognized as the\u0026amp;nbsp;#1\u0026amp;nbsp;provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2024-technology-fast-500-rankings.pdf\u0026quot;\u0026gt;Deloitte’s Fast 500\u0026lt;/a\u0026gt;\u0026amp;nbsp;(four years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.attentive.com/blog/attentive-ranked-8-on-linkedins-2020-top-startups-list-in-the-united-states\u0026quot;\u0026gt;LinkedIn’s Top Startups\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/cloud100/\u0026quot;\u0026gt;Forbes’ Cloud 100\u0026lt;/a\u0026gt; (five years running!),\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/best-workplaces/2025\u0026quot;\u0026gt;Inc.’s Best Workplaces\u0026lt;/a\u0026gt;, and the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.hrc.org/resources/corporate-equality-index\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Human Rights Campaign Foundation\u0026#39;s Corporate Equality Index\u0026lt;/a\u0026gt;!\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;We’re looking for naturally curious, creative people that can think on their feet and enthusiastically tackle problems head on. As a Support Engineer you will work both directly with our customers, as well as the Customer Success team, to ensure customers’ technical needs are met as our product offerings rapidly grow. You will serve as a key link between Customer Success (CS) and Engineering, enabling CS to help our customers employ Attentive technology to achieve their marketing goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Accomplish\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Communicate with customers via Zendesk, JIRA, or scheduled calls\u0026amp;nbsp; to best understand and identify customer issues and your role in addressing them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical point of contact support resource for Customer Success to drive the resolution of technical requests, involving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate customer feedback to engineering action, leveraging proper escalation routes to manage internal and external stakeholders’ expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross functionally across Customer Success, Product and Engineering to triage and mitigate issues - including site event incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creatively problem solve to develop strategic, reusable solutions. Identify bugs and effectively escalate to the appropriate internal parties\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Affinity for problem solving and crafting innovative, reusable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess high level of emotional intelligence, handling difficult situations with empathy and professionalism\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional direct customer communication, organization, prioritization, and time-management skills in a fast-paced and demanding environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experienced in handling incidents and internal communications both within and outside of (on-call) business hours\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to adapt when needed and step out of your comfort zone to try/learn new things\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced ability to communicate and collaborate with cross-departmental partners and stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail oriented and accuracy obsessed in a dynamic and fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in MarTech/AdTech or a technical service environment preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills; ability to explain technical concepts to non-technical people and communicate urgency in tickets and live conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A critical thinker with the ability to logically and methodically investigate and problem-solve\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Code Aptitude: A strong understanding of HTML/CSS and SQL required; familiarity with at least one programming or scripting language, such as JavaScript,, Liquid, or TypeScript is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Webhooks, REST APIs, and API documentation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BS/BA Degree or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll get competitive\u0026lt;a href=\u0026quot;https://www.attentive.com/benefits\u0026quot;\u0026gt;\u0026amp;nbsp;perks and benefits\u0026lt;/a\u0026gt;, from health \u0026amp;amp; wellness to equity, to help you bring your best self to work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;For US based applicants:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The US base salary range for this full-time position is $75,000 - $85,000 annually\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;+ equity + benefits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Our salary ranges are determined by role, level and location\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(255, 255, 255);\u0026quot;\u0026gt;#LI-SJ1\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span style=\u0026quot;color: rgb(0, 0, 0);\u0026quot;\u0026gt;By applying for this position, your data will be processed as per \u0026lt;a href=\u0026quot;https://drive.google.com/file/d/1RViE_YUnu0ipiJQ9xDpC-iSJ9sYJBbX8/view?usp=sharing\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Attentive\u0026#39;s Privacy Policy\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Attentive Company Values\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Default to Action\u0026lt;/strong\u0026gt; - Move swiftly and with purpose\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Be One Unstoppable Team\u0026lt;/strong\u0026gt; - Rally as each other’s champions\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Champion the Customer \u0026lt;/strong\u0026gt;- Our success is defined by our customers\u0026#39; success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Act Like an Owner\u0026lt;/strong\u0026gt;\u0026amp;nbsp;- Take responsibility for Attentive’s success\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Learn more about \u0026lt;a class=\u0026quot;postings-link\u0026quot; href=\u0026quot;https://www.attentive.com/awake\u0026quot;\u0026gt;AWAKE\u0026lt;/a\u0026gt;, Attentive’s collective of employee resource groups.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;At Attentive, we know that our Company\u0026#39;s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.\u0026amp;nbsp;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4022894009,"name":"Customer Success","child_ids":[4022896009,4022911009,4022910009,4022904009,4022899009,4022900009,4022906009,4022908009,4022901009,4022912009,4022907009,4022895009,4022905009,4022897009,4024855009,4024856009,4024852009,4024853009,4022903009,4022909009,4022898009,4022902009,4024854009],"parent_id":null}],"offices":[{"id":4021052009,"name":"United States","location":null,"child_ids":[4021055009,4021056009],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":null}],"meta":{"total":33}}