{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6003612004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157848004,"location":{"name":"Hybrid, Manila"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":6003612004,"updated_at":"2026-05-22T10:20:44-04:00","requisition_id":"ZL3913","title":"Account Advocate","company_name":"Apollo.io","first_published":"2026-05-22T10:20:44-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;The Role\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt; is seeking an Account Advocate located in/around the \u0026lt;strong\u0026gt;Metro Manila Area in the Philippines\u0026lt;/strong\u0026gt; to play a critical role in shaping our billing and retention experience at scale. This role represents the highest level of domain expertise and operational ownership within the Account Advocate function, responsible for solving the most complex customer, billing, and revenue-impacting challenges.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Advocate, you will operate with a high degree of autonomy and influence, owning high-risk scenarios and driving systemic improvements across retention, billing accuracy, and customer trust. You will partner closely with Team Leads, Finance, Support, Product, Sales, and Customer Success to reduce churn, improve operational consistency, and elevate the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who thrives in ambiguity, owns outcomes end-to-end, and elevates the performance of others through expertise, mentorship, and operational leadership.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;Responsibilities\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Customer Retention \u0026amp;amp; Revenue Impact\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the most complex, high-risk cancellation, downgrade, and billing escalation cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic retention efforts for at-risk accounts, balancing customer empathy with policy and revenue considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify churn drivers and recurring billing friction, translating insights into actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver measurable retention impact through targeted save strategies, credits, or remediation plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Operational \u0026amp;amp; Domain Leadership\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert for billing, renewals, refunds, and subscription lifecycle workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and improve operational standards, playbooks, and escalation paths across Account Advocates and Billing Advocates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own high-visibility cross-functional initiatives that improve billing accuracy, reduce escalations, or lower cost-to-serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure audit readiness, data quality, and consistency across billing decisions and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Cross-Functional Influence\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, Sales, Product, and Engineering to resolve systemic issues affecting renewals and customer trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of the customer in pricing, packaging, and policy discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence product and process roadmaps using quantified churn, refund, and escalation insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Mentorship \u0026amp;amp; Organizational Impact\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach Account Advocates and Billing Advocates through case reviews, knowledge shares, and shadowing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to Team Leads on complex scenarios and judgment calls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar for quality, empathy, and ownership across the function without formal people management authority.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Required\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in customer-facing SaaS roles (Support, Renewals, Billing Operations, Customer Success).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning complex billing, retention, or churn-prevention scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of driving cross-functional improvements without people management responsibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience working with billing systems, CRMs, and subscription tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience influencing pricing, packaging, or policy decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to churn analytics, VOC programs, or revenue operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;History of mentoring senior ICs or serving as a domain owner within a support organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null},{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6003155004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157848004,"location":{"name":"Hybrid, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":6003155004,"updated_at":"2026-05-22T10:19:15-04:00","requisition_id":"ZL3913","title":"Account Advocate","company_name":"Apollo.io","first_published":"2026-05-22T10:19:15-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;The Role\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt; is seeking an Account Advocate located in\u0026lt;strong\u0026gt; Mexico City\u0026lt;/strong\u0026gt; to play a critical role in shaping our billing and retention experience at scale. This role represents the highest level of domain expertise and operational ownership within the Account Advocate function, responsible for solving the most complex customer, billing, and revenue-impacting challenges.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Account Advocate, you will operate with a high degree of autonomy and influence, owning high-risk scenarios and driving systemic improvements across retention, billing accuracy, and customer trust. You will partner closely with Team Leads, Finance, Support, Product, Sales, and Customer Success to reduce churn, improve operational consistency, and elevate the customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is ideal for someone who thrives in ambiguity, owns outcomes end-to-end, and elevates the performance of others through expertise, mentorship, and operational leadership.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;Responsibilities\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Customer Retention \u0026amp;amp; Revenue Impact\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the most complex, high-risk cancellation, downgrade, and billing escalation cases.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead strategic retention efforts for at-risk accounts, balancing customer empathy with policy and revenue considerations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify churn drivers and recurring billing friction, translating insights into actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver measurable retention impact through targeted save strategies, credits, or remediation plans.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Operational \u0026amp;amp; Domain Leadership\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the subject-matter expert for billing, renewals, refunds, and subscription lifecycle workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and improve operational standards, playbooks, and escalation paths across Account Advocates and Billing Advocates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own high-visibility cross-functional initiatives that improve billing accuracy, reduce escalations, or lower cost-to-serve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure audit readiness, data quality, and consistency across billing decisions and documentation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Cross-Functional Influence\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, Sales, Product, and Engineering to resolve systemic issues affecting renewals and customer trust.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent the voice of the customer in pricing, packaging, and policy discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence product and process roadmaps using quantified churn, refund, and escalation insights.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Mentorship \u0026amp;amp; Organizational Impact\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mentor and coach Account Advocates and Billing Advocates through case reviews, knowledge shares, and shadowing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a trusted advisor to Team Leads on complex scenarios and judgment calls.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar for quality, empathy, and ownership across the function without formal people management authority.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;Skills \u0026amp;amp; Qualifications\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;Required\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in customer-facing SaaS roles (Support, Renewals, Billing Operations, Customer Success).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated success owning complex billing, retention, or churn-prevention scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of driving cross-functional improvements without people management responsibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience working with billing systems, CRMs, and subscription tooling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience influencing pricing, packaging, or policy decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to churn analytics, VOC programs, or revenue operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;History of mentoring senior ICs or serving as a domain owner within a support organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null},{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6015562004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4852135004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6015562004,"updated_at":"2026-06-05T15:18:39-04:00","requisition_id":"518","title":"Account Executive, New Business (Mid-Market)","company_name":"Apollo.io","first_published":"2026-06-05T15:18:39-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;iframe style=\u0026quot;display: table; margin-left: auto; margin-right: auto; width: 794px; height: 446px;\u0026quot; src=\u0026quot;https://www.youtube.com/embed/5AVA-wtDwPE\u0026quot; width=\u0026quot;794\u0026quot; height=\u0026quot;446\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is seeking a\u0026amp;nbsp;\u0026lt;strong\u0026gt;high-energy, results-driven Mid-Market Outbound Account Executive\u0026lt;/strong\u0026gt; to \u0026lt;strong\u0026gt;own net new revenue generation\u0026lt;/strong\u0026gt; in the \u0026lt;strong\u0026gt;250-1000 employee segment\u0026lt;/strong\u0026gt;. In this role, you\u0026#39;ll be responsible for \u0026lt;strong\u0026gt;proactively hunting new business\u0026lt;/strong\u0026gt;, partnering with Sales Development Managers to drive outreach, and leading prospects through the \u0026lt;strong\u0026gt;entire sales cycle\u0026lt;/strong\u0026gt;—from first touch to close.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is built for \u0026lt;strong\u0026gt;hunters\u0026lt;/strong\u0026gt;—sales professionals who thrive in outbound motions, love \u0026lt;strong\u0026gt;prospecting into senior leaders\u0026lt;/strong\u0026gt;, and are relentless in \u0026lt;strong\u0026gt;building pipeline and closing new business.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Generate \u0026amp;amp; Close Net New Business\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own \u0026lt;strong\u0026gt;600+ target accounts\u0026lt;/strong\u0026gt;, proactively engaging with \u0026lt;strong\u0026gt;Director+ level buyers\u0026lt;/strong\u0026gt; in Sales, Marketing, and RevOps.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive \u0026lt;strong\u0026gt;90% outbound new business\u0026lt;/strong\u0026gt;, creating \u0026lt;strong\u0026gt;3x pipeline coverage\u0026lt;/strong\u0026gt; to exceed quota.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run \u0026lt;strong\u0026gt;4+ strategic meetings per day (20+ per week)\u0026lt;/strong\u0026gt; across \u0026lt;strong\u0026gt;discovery, demos, and closing conversations\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead full-cycle sales \u0026lt;strong\u0026gt;(discovery, demo, pricing, negotiation, and procurement)\u0026lt;/strong\u0026gt; in a \u0026lt;strong\u0026gt;60-day deal cycle\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with \u0026lt;strong\u0026gt;Sales Development Managers\u0026lt;/strong\u0026gt; to refine outreach and accelerate pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use a \u0026lt;strong\u0026gt;data-driven approach\u0026lt;/strong\u0026gt; to identify and prioritize \u0026lt;strong\u0026gt;high-value target accounts\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute \u0026lt;strong\u0026gt;multi-threaded prospecting\u0026lt;/strong\u0026gt; across multiple departments to drive stakeholder consensus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Position Apollo.io as a \u0026lt;strong\u0026gt;mission-critical tool\u0026lt;/strong\u0026gt; for revenue teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain \u0026lt;strong\u0026gt;pipeline hygiene\u0026lt;/strong\u0026gt; and forecast revenue within \u0026lt;strong\u0026gt;10% margin accuracy\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Hunter Mentality \u0026amp;amp; Resilience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relentless prospecting mindset\u0026lt;/strong\u0026gt;—self-generating 80%+ of pipeline through outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive \u0026amp;amp; resilient\u0026lt;/strong\u0026gt;—thrives in high-performance sales environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Coachable \u0026amp;amp; data-driven\u0026lt;/strong\u0026gt;—always learning, iterating, and refining sales approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Self-starter\u0026lt;/strong\u0026gt;—proactively identifies and pursues high-value opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years as a quota-carrying AE\u0026lt;/strong\u0026gt;, focused on outbound new business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven top performer\u0026lt;/strong\u0026gt;—hitting/exceeding quota for at least 3 consecutive quarters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong hunter mentality\u0026lt;/strong\u0026gt;—comfortable generating 80%+ of pipeline through outbound efforts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Expert in consultative selling\u0026lt;/strong\u0026gt;—versed in Sandler, MEDDPIC, or Command of the Message.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience selling to C-level executives and revenue teams.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fully Covered Healthcare\u0026lt;/strong\u0026gt; .\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Dental \u0026amp;amp; Vision\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Maternity Benefits\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Employee Assistance Program (EAP)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ergonomic Chair Allowance\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;100% Remote\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Why Join Apollo.io?\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;True Outbound Ownership\u0026lt;/strong\u0026gt; – Own a \u0026lt;strong\u0026gt;high-impact new business pipeline\u0026lt;/strong\u0026gt; and drive net-new revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Best-in-Class Training\u0026lt;/strong\u0026gt; – Learn elite outbound and consultative sales strategies.\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Competitive Compensation\u0026lt;/strong\u0026gt; – Strong earning potential with commissions \u0026amp;amp; incentive\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Fast-Growth Environment\u0026lt;/strong\u0026gt; – Be part of a high-performance team in a \u0026lt;strong\u0026gt;top-tier sales culture\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Ready to build your outbound sales career at Apollo.io? Apply now and let\u0026#39;s win together!\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Transparency Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$180,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$180,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5870527004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4941143004,"location":{"name":"Hybrid, Austin"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5870527004,"updated_at":"2026-04-08T13:38:09-04:00","requisition_id":"773","title":"Account Executive, SMB","company_name":"Apollo.io","first_published":"2026-04-08T13:38:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;iframe style=\u0026quot;width: 797px; height: 447px; display: table; margin-left: auto; margin-right: auto;\u0026quot; src=\u0026quot;https://www.youtube.com/embed/5AVA-wtDwPE\u0026quot; width=\u0026quot;797\u0026quot; height=\u0026quot;447\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Join Apollo as an Account Executive in our dynamic Small and Medium Business (SMB) segment, serving businesses with 1 to 200 employees. In this role, you’ll play a critical part in driving growth and guiding entrepreneurs, sales leaders, and operations professionals through their evaluation of Apollo’s powerful, all-in-one sales platform.\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Pipeline \u0026amp;amp; Sales Process Execution:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the entire sales cycle—from initial discovery and product demonstrations to negotiation and closing—typically within 30 days.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage predominantly inbound leads, identifying and nurturing relationships with potential clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct 5-8 initial discovery calls daily, facilitating 25-40 weekly meetings, and generating approximately 14 qualified (Stage 2) opportunities per week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a consistent pipeline growth of at least 3x month-over-month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently close around 15 deals monthly, ranging from $5,000 to $20,000 each.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet or exceed a quarterly sales quota of $165,000 ($55,000/month).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillfully manage your schedule to balance buyer research, demos, Salesforce administration, follow-ups, pricing discussions, and internal meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively handle objections and confidently drive conversations to closure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Sales Strategy \u0026amp;amp; Deal Management:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master the Discovery phase—asking strategic, consultative questions to uncover customer challenges and align Apollo’s solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strategic relationships within client companies, primarily engaging with Directors and above in Sales, Marketing, and Revenue Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear, accurate pipeline forecasting, confidently predicting outcomes within a 10% margin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;More About You:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute proactively with innovative ideas that align with Apollo’s culture, values, and growth vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage authentically within a diverse, inclusive, and high-performing team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clarity and drive toward daily, weekly, and monthly objectives with a consistently positive, growth-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace accountability, learning equally from successes and setbacks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-4 years experience handling high-volume inbound sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years closing experience, preferably in SaaS or technology sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional consultative selling skills, able to clearly link Apollo’s capabilities to customer pain points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable thriving in a fast-paced, target-driven environment with a history of exceeding revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Goal-oriented, collaborative individuals passionate about problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator able to influence stakeholders across technical and non-technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agile learner who quickly adapts to new technologies and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable with an eagerness to learn, grow, and elevate their skillset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to work in the Austin WeWork space 3x per week.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Annual Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4064323004,"name":"Office - Austin","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5870438004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4907135004,"location":{"name":"Hybrid, Salt Lake City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5870438004,"updated_at":"2026-04-08T13:32:12-04:00","requisition_id":"690","title":"Account Executive, SMB","company_name":"Apollo.io","first_published":"2026-04-08T13:32:12-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div style=\u0026quot;text-align: center;\u0026quot;\u0026gt;\u0026lt;iframe style=\u0026quot;width: 972px; height: 545px;\u0026quot; src=\u0026quot;https://www.youtube.com/embed/5AVA-wtDwPE\u0026quot; width=\u0026quot;972\u0026quot; height=\u0026quot;545\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Join Apollo as an Account Executive in our dynamic Small and Medium Business (SMB) segment, serving businesses with 1 to 200 employees. In this role, you’ll play a critical part in driving growth and guiding entrepreneurs, sales leaders, and operations professionals through their evaluation of Apollo’s powerful, all-in-one sales platform.\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do:\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;Pipeline \u0026amp;amp; Sales Process Execution:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the entire sales cycle—from initial discovery and product demonstrations to negotiation and closing—typically within 30 days.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage predominantly inbound leads, identifying and nurturing relationships with potential clients.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct 5-8 initial discovery calls daily, facilitating 25-40 weekly meetings, and generating approximately 14 qualified (Stage 2) opportunities per week.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a consistent pipeline growth of at least 3x month-over-month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confidently close around 15 deals monthly, ranging from $5,000 to $20,000 each.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently meet or exceed a quarterly sales quota of $165,000 ($55,000/month).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skillfully manage your schedule to balance buyer research, demos, Salesforce administration, follow-ups, pricing discussions, and internal meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Effectively handle objections and confidently drive conversations to closure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;Sales Strategy \u0026amp;amp; Deal Management:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Master the Discovery phase—asking strategic, consultative questions to uncover customer challenges and align Apollo’s solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build strategic relationships within client companies, primarily engaging with Directors and above in Sales, Marketing, and Revenue Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear, accurate pipeline forecasting, confidently predicting outcomes within a 10% margin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;More About You:\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute proactively with innovative ideas that align with Apollo’s culture, values, and growth vision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage authentically within a diverse, inclusive, and high-performing team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain clarity and drive toward daily, weekly, and monthly objectives with a consistently positive, growth-oriented mindset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace accountability, learning equally from successes and setbacks.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1-3 years experience handling high-volume inbound sales opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;1+ years closing experience, preferably in SaaS or technology sales.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record as a top performer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional consultative selling skills, able to clearly link Apollo’s capabilities to customer pain points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable thriving in a fast-paced, target-driven environment with a history of exceeding revenue goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Goal-oriented, collaborative individuals passionate about problem-solving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator able to influence stakeholders across technical and non-technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Agile learner who quickly adapts to new technologies and strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable with an eagerness to learn, grow, and elevate their skillset\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to be in office 3 days per week\n\u0026lt;div class=\u0026quot;job__pay-ranges\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;body\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Annual Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$120,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4064322004,"name":"Office - Salt Lake City","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5991770004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5144220004,"location":{"name":"Hybrid, London"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5991770004,"updated_at":"2026-05-08T11:30:16-04:00","requisition_id":"986","title":"Account Manager, SMB ","company_name":"Apollo.io","first_published":"2026-05-08T11:30:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;iframe style=\u0026quot;width: 797px; height: 447px; display: table; margin-left: auto; margin-right: auto;\u0026quot; src=\u0026quot;https://www.youtube.com/embed/gSOa0bFWx5M\u0026quot; width=\u0026quot;797\u0026quot; height=\u0026quot;447\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Account Manager within our SMB segment \u0026lt;/strong\u0026gt;(1 to 200 employees), you will drive expansion revenue and retention across a book of business \u0026lt;strong\u0026gt;(\u0026lt;/strong\u0026gt;~300 accounts) with Apollo’s largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a \u0026lt;strong\u0026gt;hybrid\u0026lt;/strong\u0026gt; role, three days in office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Day in the life… \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Sales Process Execution\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate a high volume of renewals (~10) each month within your book of business.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for taking 5+ meetings per day between upsells and renewals, running 25+ meetings per week.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently create 3x pipeline month over month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed monthly and quarterly quotas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of time management and accountable to own your schedule to structure your day and accomplish - running initial meetings, showing a demo of our platform, Salesforce hygiene and admin work, customer escalations, follow up meetings, pricing calls and various company calls and meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident handling objections with a prospect on a call.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Strategy \u0026amp;amp; Deal Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to tier your account list to identify top expansion opportunities as well as top ‘at risk’ accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in the sales process, and specifically the Discovery step. Asking questions in a consultative way and actively listening to tie back to value and business driven outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with businesses that have a maximum of 200 employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate directly with Director and above level contacts primarily within the sales, marketing, and RevOps departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively articulate how our platform can solve customer challenges to drive expansion opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate an overview of your pipeline and deals in your funnel at each stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately predicting your most likely outcome within a 10% margin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset and Behaviors\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage as your unique self in a diverse, inclusive and high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no’s.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody a team selling approach. Proactively engaging with leadership to support selling.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (\u0026amp;lt;200 employees), working majority expansion opportunities and owning retention. (SaaS experience is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top performer in your current role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of consistently meeting targets, min of 3 trailing quarters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using strong consultative selling skills \u0026amp;amp; sales process in their day to day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable— loves to learn, receive feedback, and improve their skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to be in office 3 days per week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4064739004,"name":"United Kingdom","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5870423004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4907132004,"location":{"name":"Hybrid, Austin"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5870423004,"updated_at":"2026-04-08T13:31:02-04:00","requisition_id":"689","title":"Account Manager, SMB ","company_name":"Apollo.io","first_published":"2026-04-08T13:31:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;iframe style=\u0026quot;width: 797px; height: 447px; display: table; margin-left: auto; margin-right: auto;\u0026quot; src=\u0026quot;https://www.youtube.com/embed/gSOa0bFWx5M\u0026quot; width=\u0026quot;797\u0026quot; height=\u0026quot;447\u0026quot;\u0026gt;\u0026lt;/iframe\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;As an \u0026lt;strong\u0026gt;Account Manager within our SMB segment \u0026lt;/strong\u0026gt;(1 to 200 employees), you will drive expansion revenue and retention across a book of business \u0026lt;strong\u0026gt;(\u0026lt;/strong\u0026gt;~300 accounts) with Apollo’s largest customer segment: small businesses. You will be responsible for managing and growing relationships with our existing customers. Your primary focus will be ensuring customers achieve their desired outcomes with our platform, maximizing account value, and identifying expansion opportunities. You will work closely with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience. This is a \u0026lt;strong\u0026gt;hybrid\u0026lt;/strong\u0026gt; role, three days in office.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Day in the life… \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;Pipeline \u0026amp;amp; Sales Process Execution\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Negotiate a high volume of renewals (~10) each month within your book of business.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a pipeline of primarily inbound inquiries from your book of business to identify, engage, and develop relationships with potential buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Responsible for taking 5+ meetings per day between upsells and renewals, running 25+ meetings per week.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently create 3x pipeline month over month.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve and exceed monthly and quarterly quotas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Capable of time management and accountable to own your schedule to structure your day and accomplish - running initial meetings, showing a demo of our platform, Salesforce hygiene and admin work, customer escalations, follow up meetings, pricing calls and various company calls and meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident handling objections with a prospect on a call.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Strategy \u0026amp;amp; Deal Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to tier your account list to identify top expansion opportunities as well as top ‘at risk’ accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in the sales process, and specifically the Discovery step. Asking questions in a consultative way and actively listening to tie back to value and business driven outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with businesses that have a maximum of 200 employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate directly with Director and above level contacts primarily within the sales, marketing, and RevOps departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to effectively articulate how our platform can solve customer challenges to drive expansion opportunities.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clearly articulate an overview of your pipeline and deals in your funnel at each stage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately predicting your most likely outcome within a 10% margin.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Mindset and Behaviors\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage as your unique self in a diverse, inclusive and high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no’s.”\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embody a team selling approach. Proactively engaging with leadership to support selling.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (\u0026amp;lt;200 employees), working majority expansion opportunities and owning retention. (SaaS experience is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top performer in your current role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of consistently meeting targets, min of 3 trailing quarters\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using strong consultative selling skills \u0026amp;amp; sales process in their day to day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable— loves to learn, receive feedback, and improve their skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to be in office 3 days per week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Annual Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$110,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$130,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4064323004,"name":"Office - Austin","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6003592004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157248004,"location":{"name":"Hybrid, Manila"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":6003592004,"updated_at":"2026-05-22T10:06:27-04:00","requisition_id":"1000","title":" Billing Advocate","company_name":"Apollo.io","first_published":"2026-05-22T10:00:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Billing Advocate position is open to residents of the Metro Manila Area, The Philippines, and requires full English fluency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt; is seeking a Billing Advocate to join our Customer Support team. In this role, you will be the primary point of contact for billing-related inquiries — handling refunds, cancellations, subscription renewals, invoice discrepancies, and payment questions, while adhering to established workflows and company policies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your attention to detail, billing system proficiency, and commitment to customer satisfaction will be critical to maintaining trust and accuracy in Apollo\u0026#39;s financial operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an IC role reporting to the \u0026lt;strong\u0026gt;Account Advocate Team Lead\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle billing inquiries, refund requests, cancellation requests, invoice discrepancies, and payment-related questions via email, chat, and phone — ensuring timely, accurate, and policy-compliant responses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process subscription renewals, cancellations, and refunds in compliance with Apollo\u0026#39;s billing policies and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provision customer accounts based on signed contracts, ensuring correct feature access and configuration from day one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve billing discrepancies, working with Finance and Sales teams when cross-functional input is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain detailed, audit-ready records of billing interactions, decisions, and resolutions in Apollo\u0026#39;s CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate complex or ambiguous cases with complete context — reproduction steps, evidence, and attempted mitigations — following defined escalation paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and flag recurring billing issues, customer friction points, and process gaps to the Team Lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate customers on invoicing, payment methods, and subscription plans to minimize confusion and disputes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt and use approved AI tools, macros, and templates to improve the speed and consistency of case handling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience in billing support, accounts receivable, customer support, or financial operations, preferably in SaaS or B2B software.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with subscription billing models, invoicing, payment processing, and refund handling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in CRM and billing tools such as Salesforce, Stripe, Intercom, or comparable systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret basic contract terms and apply billing logic consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel or Google Sheets skills for data validation and basic reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full English fluency required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Stripe, Spotdraft, Salesforce, or Intercom.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of SaaS provisioning, user access management, or subscription lifecycle workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to cross-functional billing coordination with Finance, Sales, or Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tax compliance basics (VAT, sales tax) or global billing operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null},{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6001759004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157248004,"location":{"name":"Hybrid, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":6001759004,"updated_at":"2026-05-22T10:07:11-04:00","requisition_id":"1000","title":"Billing Advocate","company_name":"Apollo.io","first_published":"2026-05-22T10:00:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;The Role\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Billing Advocate position is open to residents of Mexico City and requires full English fluency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt; is seeking a Billing Advocate to join our Customer Support team. In this role, you will be the primary point of contact for billing-related inquiries — handling refunds, cancellations, subscription renewals, invoice discrepancies, and payment questions, while adhering to established workflows and company policies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your attention to detail, billing system proficiency, and commitment to customer satisfaction will be critical to maintaining trust and accuracy in Apollo\u0026#39;s financial operations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an IC role reporting to the \u0026lt;strong\u0026gt;Account Advocate Team Lead\u0026lt;/strong\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Responsibilities\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle billing inquiries, refund requests, cancellation requests, invoice discrepancies, and payment-related questions via email, chat, and phone — ensuring timely, accurate, and policy-compliant responses.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process subscription renewals, cancellations, and refunds in compliance with Apollo\u0026#39;s billing policies and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provision customer accounts based on signed contracts, ensuring correct feature access and configuration from day one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve billing discrepancies, working with Finance and Sales teams when cross-functional input is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain detailed, audit-ready records of billing interactions, decisions, and resolutions in Apollo\u0026#39;s CRM.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate complex or ambiguous cases with complete context — reproduction steps, evidence, and attempted mitigations — following defined escalation paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and flag recurring billing issues, customer friction points, and process gaps to the Team Lead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educate customers on invoicing, payment methods, and subscription plans to minimize confusion and disputes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adopt and use approved AI tools, macros, and templates to improve the speed and consistency of case handling.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Required Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience in billing support, accounts receivable, customer support, or financial operations, preferably in SaaS or B2B software.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with subscription billing models, invoicing, payment processing, and refund handling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in CRM and billing tools such as Salesforce, Stripe, Intercom, or comparable systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to interpret basic contract terms and apply billing logic consistently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel or Google Sheets skills for data validation and basic reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full English fluency required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Preferred Qualifications\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Stripe, Spotdraft, Salesforce, or Intercom.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of SaaS provisioning, user access management, or subscription lifecycle workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to cross-functional billing coordination with Finance, Sales, or Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tax compliance basics (VAT, sales tax) or global billing operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null},{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5870413004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4909667004,"location":{"name":"Hybrid, Austin"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5870413004,"updated_at":"2026-04-08T13:30:06-04:00","requisition_id":"695","title":"Business Development Representative","company_name":"Apollo.io","first_published":"2026-04-08T13:30:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Business Development Representative at Apollo, you’ll be a front-line outbound specialist, generating top-of-funnel meetings through high-volume, phone-first outreach. \u0026lt;strong\u0026gt;Based in Austin, TX\u0026lt;/strong\u0026gt; this early-career track role is trained in Apollo proprietary outreach methodologies and is on a pathway to become a future AE or AM. You’ll work from our Apollo offices at least 3 days/week, collaborating with fellow BDRs, Managers, and GTM teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A day in the life…\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’ll be responsible for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Owning phone-first outbound outreach using Apollo’s Parallel Dialer\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Booking qualified meetings for Account Executives\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Driving Campaign outreach supported by Marketing\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Mastering call architecture, talk tracks, and objection handling strategies\u0026lt;/li\u0026gt;\n\u0026lt;li data-stringify-indent=\u0026quot;0\u0026quot; data-stringify-border=\u0026quot;0\u0026quot;\u0026gt;Logging performance, taking coaching feedback, and improving week over week\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’ll learn the fundamentals of:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Cold outbound strategy and campaign messaging\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Qualification, discovery, and objection handling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Team-based collaboration and RevOps tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sales performance psychology and compensation-based motivation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Mindset and Behaviors\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring your grit and determination to advance our company’s values, unique culture, and future results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Engage as your unique self in a diverse, inclusive and high-performing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and “no’s.”\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Minimum Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Have at least 1 year of experience working with high volume calling environments or similar fast-paced, semi-repetitive work environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Top performer in your current role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of consistently meeting activity targets\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using strong selling techniques \u0026amp;amp; objection handling processes, day to day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable— loves to learn, receive feedback, and improve their skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be willing to be in office 3 days a week in our Austin, TX location.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Annual Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$85,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$85,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4064323004,"name":"Office - Austin","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6001983004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157367004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6001983004,"updated_at":"2026-05-21T14:24:35-04:00","requisition_id":"1004","title":"Commercial Counsel","company_name":"Apollo.io","first_published":"2026-05-21T14:24:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Apollo\u0026#39;s Legal team moves at the speed of a fast-growing SaaS company -\u0026amp;nbsp; and we wouldn\u0026#39;t have it any other way. We\u0026#39;re a small but mighty team of self-described quirky, funny nerds who take our work seriously but never ourselves. If you think in spreadsheets, quote obscure sci-fi, and get unreasonably excited about a well-structured contract, you might be our person.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Commercial Counsel will own the full lifecycle of commercial agreements at Apollo - from vendor contracts to customer-facing MDSAs to the order forms our sales team closes every day. You\u0026#39;ll be a trusted partner to our Sales organization - not in a tolerate-the-sales-team way, but in a know-them-by-name, actually-enjoy-it way - as well as a key player in shaping how legal supports Apollo\u0026#39;s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-visibility role with real autonomy. You\u0026#39;ll handle first-line review of order forms and commercial agreements, own vendor and marketing contracting, collaborate closely with product and partnerships, and build the kind of scalable legal processes that make a fast-moving business run smoothly. The best part? You\u0026#39;ll work alongside people who will absolutely judge you if you don\u0026#39;t have an opinion about the Oxford comma.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;You Will\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and negotiate master data services agreements and DPAs with customers and work closely with Sales, Customer Success, and Support teams to close both new and renewal revenue deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own first-line review of customer order forms, resolving issues with speed and commercial judgment so deals keep moving. You\u0026#39;re the safety net that doesn\u0026#39;t slow things down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Draft, review, and negotiate a wide range of other commercial agreements, including vendor agreements, marketing agreements, partnership agreements, and reseller agreements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Product and Privacy Counsel and proactively engage with the Product team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps and provide resources and training to go-to-market teams as it relates to contracting process and contracting terms - building playbooks and scalable tools, not just answering one-off questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional initiatives that improve how legal works with Sales, Product, Partnerships, and other teams, creating enthusiasm for what legal can enable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with other legal support tasks that arise. We\u0026#39;re a small team and everyone wears more than one hat.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;J.D. from an accredited law school and active license to practice law in at least one U.S. state.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of law firm or in-house experience with a focus on commercial transactions or contracts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Meaningful in-house SaaS experience drafting and negotiating MDSAs and DPAs. You know how these deals are structured and where they typically break down.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building scalable legal infrastructure: playbooks, templates, training, and process improvements that outlast any single deal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to operate with significant autonomy on complex, ambiguous problems. You identify the issue, develop the approach, and drive to resolution without needing the problem fully defined first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong written and verbal communication skills with the ability to tailor your message to any audience - from a rep on a deal call to a C-suite conversation about enterprise risk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Genuine enthusiasm for partnering with Sales. This is a real requirement, not a buzzword.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;A bias toward impact: you create systems that eliminate toil, respond with urgency, and own outcomes rather than effort.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with fast-paced environments and competing priorities. You prioritize ruthlessly and communicate proactively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A sense of humor. Non-negotiable. Positive attitude also non-negotiable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;AI Fluency (Required — Not Optional)\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We use AI every day to move faster, think more clearly, and do more with less. We\u0026#39;re looking for someone who has genuinely integrated AI into how they practice - not someone who\u0026#39;s planning to explore it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Specifically, we look for:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;AI embedded into your core legal workflows: contract review, research, drafting, summarization, process design as repeatable systems, not one-off experiments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, demonstrable impact: quality improvements, time savings, or better stakeholder experiences you can describe concretely.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An AI mindset: the instinct to ask \u0026quot;how could AI help here?\u0026quot; before defaulting to the manual approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Forward momentum: we care more about your rate of learning and experimentation than your current toolkit. Someone actively building is a stronger signal than someone who plateaued on three tools a year ago.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accountability: you can delegate work to AI but not responsibility. You review outputs critically, catch errors before they ship, and own what goes out under your name.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Expect us to ask how you actually use AI in your legal practice — not just whether you do.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Preferred, But Not Required\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partnership, reseller, or channel agreement experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interest in privacy and emerging areas of technology law, such as ML and AI.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in in-house roles, particularly in fast-paced, high-growth environments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product-adjacent legal experience: API agreements, feature-specific terms, platform policies, or direct collaboration with product or engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Ironclad contract management software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of intellectual property-related legal issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Love of metrics. Or at least a healthy respect for them. Math optional.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;Who We Are\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is the leading go-to-market platform used by over 500,000 companies. Our Legal team is small, trusted, and genuinely embedded in the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We believe legal should enable business, not block it. We move with focus and urgency, communicate with courage, and take ownership of outcomes — not just effort. We\u0026#39;re also kind of nerdy, and we think that\u0026#39;s a feature. If you made it this far and recognized yourself in more than a few of these bullet points, that\u0026#39;s a good sign.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$199,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$249,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$173,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$216,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4069439004,"name":"Legal","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6001880004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157310004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6001880004,"updated_at":"2026-06-02T19:44:15-04:00","requisition_id":"1010","title":"Customer Marketer","company_name":"Apollo.io","first_published":"2026-05-22T09:57:10-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a \u0026lt;strong\u0026gt;Customer Marketing Manager\u0026lt;/strong\u0026gt; who is equal parts relationship builder and system architect. You love talking to customers, hearing their stories, and turning those stories into content and experiences that move deals and build brand. You\u0026#39;re also the kind of person who builds the engine, not just runs it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you\u0026#39;ll own Apollo\u0026#39;s customer advocacy program end to end. That means case studies, testimonials, a growing community of engaged advocates, and the infrastructure to make all of it work at scale. You\u0026#39;ll partner closely with Sales to make sure reps have exactly the right customer proof at exactly the right moment. And you\u0026#39;ll go beyond the basics to help Apollo build something rare in B2B: a real, engaged customer community, especially upmarket.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior IC role. You\u0026#39;ll inherit some early-stage work and turn it into a real program.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why this role?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Real business impact.\u0026lt;/strong\u0026gt; The right customer story at the right moment can close a deal. You\u0026#39;ll see it happen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build something from scratch.\u0026lt;/strong\u0026gt; There\u0026#39;s no playbook to follow here. You\u0026#39;ll write it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Work with customers who love the product.\u0026lt;/strong\u0026gt; Apollo users are passionate. This is a good problem to have.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own case study production\u0026lt;/strong\u0026gt; from interview to publish, and make sure reps actually use the content. If it lives in a folder nobody opens, it doesn\u0026#39;t count.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and manage a testimonial library\u0026lt;/strong\u0026gt; that\u0026#39;s always fresh, always accessible, and growing. You\u0026#39;ll know what\u0026#39;s in it better than anyone.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run a customer advocate community\u0026lt;/strong\u0026gt; — a curated group of customers who are tapped for testimonials, co-marketing, content, speaking opportunities at ApolloNEXT, and more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own public advocacy at scale.\u0026lt;/strong\u0026gt; You\u0026#39;ll build and run a program that gets advocates singing Apollo\u0026#39;s praises where it matters — LinkedIn, G2, community forums, and beyond. Whether organic or incentivized, you\u0026#39;ll know how to activate customers to speak up and make it worth their while.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Help Sales close.\u0026lt;/strong\u0026gt; When a rep needs a reference, you\u0026#39;re the person who finds the right match fast. You know the advocates, the use cases, and the industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build AI-powered systems\u0026lt;/strong\u0026gt; for each of these programs. Tracking, matching, outreach, production — if it can be automated or accelerated with AI, you\u0026#39;ll figure out how.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the strategy to scale this program.\u0026lt;/strong\u0026gt; You\u0026#39;ll assess what exists, build on top of it, and bring customer stories to the forefront of Apollo\u0026#39;s brand. We want customers shouting from the rooftops. You\u0026#39;ll make that happen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experiment with community programming.\u0026lt;/strong\u0026gt; Dinners for VP+ buyers, a podcast series with power users, online communities for GTM leaders, AMAs with Apollo\u0026#39;s best customers. You\u0026#39;ll have room to test what works and double down on what does.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you bring:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years\u0026lt;/strong\u0026gt; in customer marketing, community, or advocacy at a B2B SaaS company. You\u0026#39;ve run a reference program, built case studies, and managed a community — not just contributed to one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Relationship builder.\u0026lt;/strong\u0026gt; Customers trust you. You know how to nurture advocates without burning them out.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales instincts.\u0026lt;/strong\u0026gt; You understand how reference selling works and you know what reps need, not just what\u0026#39;s nice to have.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Content sense.\u0026lt;/strong\u0026gt; You can spot a great story, guide an interview, and know when a case study is actually good.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operator mindset.\u0026lt;/strong\u0026gt; You build systems, not one-off projects. You think in workflows and you document what you build.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI fluency.\u0026lt;/strong\u0026gt; You\u0026#39;re actively using AI to move faster and build smarter. Claude, Notion AI, and similar tools are already part of how you work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Upmarket instincts.\u0026lt;/strong\u0026gt; You understand what enterprise and mid-market buyers respond to and you know that a happy SMB reference doesn\u0026#39;t close a $200K deal.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Bonus points if:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or scaled an executive customer community (dinners, councils, roundtables)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve produced a podcast or video series featuring customers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked at a company where customer advocacy was genuinely a revenue lever, not a PR function\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Why Apollo\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Apollo is the go-to-market platform for modern sales teams. Our customers are some of the sharpest operators in the industry and they have strong opinions about what works. In this role, you\u0026#39;ll build real relationships with them, tell their stories, and help Apollo earn the kind of trust that turns customers into champions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$188,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$235,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Transparency Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$142,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045549004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5990617004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5151762004,"location":{"name":"Hybrid, Manila"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5990617004,"updated_at":"2026-05-22T12:10:47-04:00","requisition_id":"992","title":"Customer Support ","company_name":"Apollo.io","first_published":"2026-05-11T09:27:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;strong data-stringify-type=\u0026quot;bold\u0026quot;\u0026gt;The Product Advocate position is open to residents of The Philippines, specifically in the Metro Manila area. and requires full English fluency.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;a class=\u0026quot;c-link c-link--underline\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;http://Apollo.io\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt;\u0026amp;nbsp;is\u0026amp;nbsp;seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement.\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay up-to-date on product changes, new features, and integrations, proactively expanding knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Validate workflows with peers and identify patterns in customer feedback to inform internal discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take ownership of ensuring customers understand key features and benefits aligned with their goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Minimum proven experience of\u0026amp;nbsp;\u0026lt;strong\u0026gt;2 years in at least one entry-level tech Customer Support or Technical Support role\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong problem-solving skills with the ability to troubleshoot and resolve complex customer issues.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ability to adapt to change and remain flexible in a dynamic work environment\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Excellent english communication skills, both written and verbal, with an empathetic approach.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to manage time effectively and adhere to SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in tailoring technical explanations for non-technical audiences.\u0026lt;br\u0026gt;*\u0026lt;strong\u0026gt;Note\u0026lt;/strong\u0026gt;: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don\u0026#39;t meet the minimum proven experience requirement previously mentioned\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Background in SaaS or technology-focused roles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience analyzing customer feedback to inform product or process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tools like Jira, Salesforce, and REST API integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong foundational knowledge of integration and filtering systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic programming knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5991892004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5152266004,"location":{"name":"Office, Philippines"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5991892004,"updated_at":"2026-05-14T19:21:39-04:00","requisition_id":"995","title":"Customer Support Manager","company_name":"Apollo.io","first_published":"2026-05-14T19:17:29-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Customer Support\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Manager\u0026lt;/strong\u0026gt;, you will play a critical role in driving the success of our customer support team. You will be responsible for monitoring team performance, implementing coaching plans, and maintaining a deep understanding of our processes and products.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026lt;strong\u0026gt;\u0026amp;nbsp;4+ years in a customer-facing SaaS role (Customer Support, Customer Success, or Customer Experience)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;• 2+ years in a people management role with direct responsibility for Team Leads or senior ICs • Demonstrated experience owning team performance against KPIs including CSAT, SLA adherence, handle time, and response times\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Proven ability to execute OKR initiatives and drive departmental improvement programs\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Deep customer experience expertise with a proven ability to diagnose CX gaps, own escalation resolution end-to-end, and drive measurable improvements in customer satisfaction\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Executive escalation handling with comfort owning high-stakes customer situations, communicating clearly to senior stakeholders, and closing escalations with minimal oversight\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Data literacy with the ability to track, interpret, and act on performance metrics independently\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Experience with support tooling and CRM platforms (e.g., Intercom, Salesforce, Zendesk)\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;Preferred:\u0026lt;/span\u0026gt;\u0026amp;nbsp;• Experience in a high-growth SaaS or PLG environment\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Familiarity with AI-assisted support tooling or automation platforms\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Exposure to workforce management, support operations, or knowledge base programs\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;Customer Experience \u0026amp;amp; Escalation Ownership\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;• Own resolution of complex customer escalations, acting as the senior judgment layer between Team Leads and the Director of Support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Drive measurable improvements in CSAT, response times, handle time, and product engagement through targeted coaching and process interventions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Identify recurring customer experience gaps and partner with CX, Knowledge Base, and Support Ops teams to close them through scalable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Leverage AI-assisted support tooling and interaction data to surface trends, inform coaching decisions, and improve customer outcomes at scale.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;People Leadership \u0026amp;amp; Team Development\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;• \u0026lt;/strong\u0026gt;Lead, coach, and develop a team of Team Leads responsible for frontline support execution, quality, and cultural health.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Conduct structured 1:1s with all direct reports with clear agendas, actionable feedback, and documented follow-up commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Build individual development plans for Team Leads with defined milestones, career pathways, and accountability checkpoints.\u0026amp;nbsp;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;Operational Excellence \u0026amp;amp; OKR Execution\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;• \u0026lt;/strong\u0026gt;Own the day-to-day operational health of assigned support pods, ensuring consistent adherence to SLAs, CE standards, and departmental expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Lead and execute assigned OKR initiatives end-to-end, with clear tracking, reporting cadences, and cross-functional coordination.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Partner with Workforce Management, Support Operations, and Data partners to monitor performance signals and respond proactively to capacity or quality risks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Define and enforce team-level processes, escalation paths, and documentation standards that drive consistency and reduce variability across pods.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;6\u0026quot;\u0026gt;Cross-Functional Partnership\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;• Partner closely with Operations, Workforce Management, Support Operations, Data, Customer Experience, and Knowledge Base teams to align on priorities and drive shared outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Represent the frontline support perspective in cross-functional planning, surfacing team health signals and customer friction points to relevant stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Communicate team performance, OKR progress, and escalation trends to the Director of Support with clarity and consistency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Competencies\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• \u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;1\u0026quot;\u0026gt;People Leadership:\u0026lt;/span\u0026gt; Develops Team Leads through structured coaching, clear expectations, and consistent accountability tied to measurable team outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;3\u0026quot;\u0026gt;Customer Experience Expertise:\u0026lt;/span\u0026gt; Diagnoses CX gaps using qualitative and quantitative signals and drives systemic improvements that measurably raise customer satisfaction.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• \u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;5\u0026quot;\u0026gt;Escalation Judgment:\u0026lt;/span\u0026gt; Owns high-stakes customer and personnel situations end-to-end, applying sound judgment with minimal escalation to senior leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;7\u0026quot;\u0026gt;Operational Excellence:\u0026lt;/span\u0026gt; Builds and enforces repeatable processes, SLA adherence frameworks, and quality standards across multiple pods simultaneously.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;9\u0026quot;\u0026gt;Analytical Thinking:\u0026lt;/span\u0026gt; Tracks and interprets performance data across CSAT, SLA, handle time, response time, attrition, and product engagement to inform coaching and operational decisions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;11\u0026quot;\u0026gt;Cross-Functional Influence:\u0026lt;/span\u0026gt; Builds alignment with Ops, WFM, Support Ops, Data, CX, and KB partners without formal authority to drive shared outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;13\u0026quot;\u0026gt;AI Fluency:\u0026lt;/span\u0026gt; Applies AI-assisted tooling and interaction analytics to scale coaching insights, improve audit coverage, and surface actionable customer trends.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;15\u0026quot;\u0026gt;Change Leadership:\u0026lt;/span\u0026gt; Guides teams through evolving processes, tooling, and organizational priorities with clarity, consistency, and minimal disruption to performance.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5991875004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5152261004,"location":{"name":"Office, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5991875004,"updated_at":"2026-05-11T10:49:12-04:00","requisition_id":"ZL3845","title":"Customer Support Manager","company_name":"Apollo.io","first_published":"2026-05-11T09:24:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;As a\u0026amp;nbsp;\u0026lt;strong\u0026gt;Customer Support\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; Manager\u0026lt;/strong\u0026gt;, you will play a critical role in driving the success of our customer support team. You will be responsible for monitoring team performance, implementing coaching plans, and maintaining a deep understanding of our processes and products.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Required\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;:\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;•\u0026lt;strong\u0026gt; 4+ years in a customer-facing SaaS role (Customer Support, Customer Success, or Customer Experience) \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;• 2+ years in a people management role with direct responsibility for Team Leads or senior ICs • Demonstrated experience owning team performance against KPIs including CSAT, SLA adherence, handle time, and response times\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Proven ability to execute OKR initiatives and drive departmental improvement programs\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Deep customer experience expertise with a proven ability to diagnose CX gaps, own escalation resolution end-to-end, and drive measurable improvements in customer satisfaction\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Executive escalation handling with comfort owning high-stakes customer situations, communicating clearly to senior stakeholders, and closing escalations with minimal oversight\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Data literacy with the ability to track, interpret, and act on performance metrics independently\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Experience with support tooling and CRM platforms (e.g., Intercom, Salesforce, Zendesk) \u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;Preferred:\u0026lt;/span\u0026gt; • Experience in a high-growth SaaS or PLG environment\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Familiarity with AI-assisted support tooling or automation platforms\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Exposure to workforce management, support operations, or knowledge base programs\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;Customer Experience \u0026amp;amp; Escalation Ownership\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;• Own resolution of complex customer escalations, acting as the senior judgment layer between Team Leads and the Director of Support.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Drive measurable improvements in CSAT, response times, handle time, and product engagement through targeted coaching and process interventions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Identify recurring customer experience gaps and partner with CX, Knowledge Base, and Support Ops teams to close them through scalable solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Leverage AI-assisted support tooling and interaction data to surface trends, inform coaching decisions, and improve customer outcomes at scale.\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;People Leadership \u0026amp;amp; Team Development\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;• \u0026lt;/strong\u0026gt;Lead, coach, and develop a team of Team Leads responsible for frontline support execution, quality, and cultural health.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Conduct structured 1:1s with all direct reports with clear agendas, actionable feedback, and documented follow-up commitments.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Build individual development plans for Team Leads with defined milestones, career pathways, and accountability checkpoints.\u0026amp;nbsp;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;Operational Excellence \u0026amp;amp; OKR Execution\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;• \u0026lt;/strong\u0026gt;Own the day-to-day operational health of assigned support pods, ensuring consistent adherence to SLAs, CE standards, and departmental expectations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Lead and execute assigned OKR initiatives end-to-end, with clear tracking, reporting cadences, and cross-functional coordination.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Partner with Workforce Management, Support Operations, and Data partners to monitor performance signals and respond proactively to capacity or quality risks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Define and enforce team-level processes, escalation paths, and documentation standards that drive consistency and reduce variability across pods.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;6\u0026quot;\u0026gt;Cross-Functional Partnership\u0026lt;/span\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;• Partner closely with Operations, Workforce Management, Support Operations, Data, Customer Experience, and Knowledge Base teams to align on priorities and drive shared outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Represent the frontline support perspective in cross-functional planning, surfacing team health signals and customer friction points to relevant stakeholders.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Communicate team performance, OKR progress, and escalation trends to the Director of Support with clarity and consistency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5972124004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5143399004,"location":{"name":"Office, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5972124004,"updated_at":"2026-04-21T09:33:22-04:00","requisition_id":"ZL3835","title":"Customer Support Team Lead","company_name":"Apollo.io","first_published":"2026-04-21T09:33:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a \u0026lt;strong\u0026gt;Customer Support\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Team Lead\u0026lt;/strong\u0026gt;, you will play a critical role in driving the success of our customer support team by coaching and developing representatives, ensuring operational excellence, and fostering a culture of feedback and recognition. You will be responsible for monitoring team performance, implementing coaching plans, and maintaining a deep understanding of our processes and products. This role requires a proactive leader who thrives in a data-driven environment, excels in cross-functional collaboration, and is committed to driving both employee and customer success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;2+ years in a leadership role within customer support or a related field.\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Prior experience with SaaS, CRM, and telephony tools is a bonus\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: bold;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;English (Advanced Level Required)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to in-office leadership presence, supporting employees in a hybrid/in-office environment while maintaining a strong connection with remote teams.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide consistent coaching and developmental feedback through weekly 1:1 meetings, ensuring discussions focus on behavioral improvements and performance trends.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Utilize key performance indicators (KPIs) to identify areas for growth and focus discussions on the behaviors driving results.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document insights from performance inspections and develop action plans to address areas of opportunity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Plan and lead weekly team meetings in alignment with our company values focusing on team skill development, team-building, and important business updates. - Foster a culture of continuous learning through training sessions, mentoring, and career progression planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain open lines of communication across teams, providing clear and timely updates on processes, changes, and performance expectations. - Embody customer obsession by serving as the primary escalation point for unresolved customer issues, ensuring timely and satisfactory resolution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Actively contribute to cross-functional projects aimed at enhancing customer experience and driving retention.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by example in ethical decision-making, fostering inclusivity, fairness, and integrity in all interactions.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Competencies\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;Coaching \u0026amp;amp; Development.\u0026lt;/span\u0026gt; Ability to mentor, guide, and upskill employees through structured coaching plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;Team Engagement \u0026amp;amp; Motivation.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026amp;nbsp;Builds a positive work environment that drives team performance and morale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;Conflict Resolution.\u0026lt;/span\u0026gt;\u0026amp;nbsp;Effectively manages disputes, escalations, and difficult conversations with professionalism.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;6\u0026quot;\u0026gt;Recognition \u0026amp;amp; Employee Support\u0026lt;/span\u0026gt; – Ensures employees feel valued and supported through structured recognition programs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;8\u0026quot;\u0026gt;KPI Analysis \u0026amp;amp; Reporting\u0026lt;/span\u0026gt; – Proficient in tracking, analyzing, and leveraging performance data (CSAT, AHT, FCR, SLA).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;10\u0026quot;\u0026gt;Accountability \u0026amp;amp; Goal Setting\u0026lt;/span\u0026gt; -\u0026amp;nbsp;Holds employees accountable through coaching, action plans, and performance reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;12\u0026quot;\u0026gt;Operational Inspection \u0026amp;amp; Risk Management\u0026lt;/span\u0026gt; – Maintains oversight of business health through proactive inspection processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;14\u0026quot;\u0026gt;Customer Advocacy\u0026lt;/span\u0026gt; – Understands customer needs and ensures support processes align with customer expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;16\u0026quot;\u0026gt;Escalation \u0026amp;amp; Issue Resolution\u0026lt;/span\u0026gt; – Quickly identifies customer concerns, escalating when necessary to ensure high-quality resolutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;18\u0026quot;\u0026gt;Quality Assurance (QA) \u0026amp;amp; Continuous Improvement\u0026lt;/span\u0026gt; – Uses QA insights to refine support processes and improve service delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;20\u0026quot;\u0026gt;Cross-Functional Collaboration\u0026lt;/span\u0026gt; – Works effectively with leadership, HR, product, and other departments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;22\u0026quot;\u0026gt;\u0026amp;nbsp;Stakeholder Management\u0026lt;/span\u0026gt; – Ensures clear communication with both local and global teams to align strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;24\u0026quot;\u0026gt;Change Management\u0026lt;/span\u0026gt; – Clearly communicates new policies, tools, and strategies while securing buy-in from employees.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;26\u0026quot;\u0026gt;Workflow \u0026amp;amp; Process Optimization\u0026lt;/span\u0026gt; – Identifies inefficiencies in support operations and recommends process improvements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;28\u0026quot;\u0026gt;\u0026amp;nbsp;Knowledge Management\u0026lt;/span\u0026gt; – Ensures accurate and updated documentation of processes, FAQs, and customer resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;32\u0026quot;\u0026gt;CRM \u0026amp;amp; Ticketing Systems (Salesforce, Zendesk, Freshdesk, etc.)\u0026lt;/span\u0026gt; – Utilizes customer support tools effectively. - \u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;34\u0026quot;\u0026gt;Data Analytics \u0026amp;amp; Reporting Tools\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficient in dashboards and performance tracking platforms.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;36\u0026quot;\u0026gt;Crisis Management\u0026lt;/span\u0026gt; – Able to quickly assess and resolve operational or customer-impacting issues.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6008747004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5159992004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":6008747004,"updated_at":"2026-05-29T16:30:17-04:00","requisition_id":"1008","title":"Deal Desk Analyst","company_name":"Apollo.io","first_published":"2026-05-29T16:30:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Outcomes: Success in this role will be measured by your ability to:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own day-to-day deal support and use it to raise the floor.\u0026lt;/strong\u0026gt; Review in-flight order forms for non-standard terms and route exceptions before they hit Legal or provisioning. Beyond the throughput, you’ll help guide quality standards, exception taxonomy, and intake criteria to build from patterns and create cleaner systems and processes over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Turn post-close opportunity review into a systemic feedback loop.\u0026lt;/strong\u0026gt; Audit closed-won deals for accuracy between Salesforce and contract data, and surface reconciliation gaps before they hit billing or provisioning. Use those findings to diagnose root causes — whether that\u0026#39;s a SFDC field mapping issue, an Ironclad template gap, or a rep behavior — and drive the fixes upstream so the same error doesn\u0026#39;t recur.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build and own the Deal Desk operating system.\u0026lt;/strong\u0026gt; Design and maintain the runbooks, approval matrices, intake workflows, and deal-type documentation that let the team scale. The goal is a Deal Desk that\u0026#39;s self-serve by default and escalation-by-exception.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Contribute to the infrastructure that replaces the workarounds.\u0026lt;/strong\u0026gt; Translate operational pain points into structured, credible input for engineering and RevOps. The best analysts in this role won\u0026#39;t just document problems; they\u0026#39;ll help design the systems that make them disappear.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we\u0026#39;re looking for:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4-6 years in Deal Desk, Revenue Operations, Sales Operations, or a related commercial function\u0026lt;/strong\u0026gt;, with direct experience in contract review, deal structuring, or order management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Salesforce proficiency\u0026lt;/strong\u0026gt; — comfortable navigating Opportunity and related child objects, pulling reports, and spotting data quality issues. You understand how SFDC connects to the broader quote-to-cash toolset.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems thinker with a builder\u0026#39;s bias.\u0026lt;/strong\u0026gt; When you encounter a recurring problem, your instinct is to figure out why it keeps happening and fix the process, not just close the ticket. You document what you learn, build the thing that prevents the next ten instances, and measure whether it worked.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable operating in ambiguity.\u0026lt;/strong\u0026gt; Both in systems and in process execution, this role requires someone who can hold the current state together while contributing to what replaces it, without needing perfect clarity to move forward.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Clear cross-functional communicator\u0026lt;/strong\u0026gt; — equally comfortable fielding a question from an AE, looping in Sales leadership and Legal into a redline, or writing a clean summary for Finance. Knows how to effectively close the loop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical and structured\u0026lt;/strong\u0026gt; — Able to build a post-close audit tracker, an exception log, or a reconciliation report without significant support, and turn the output into a recommendation, not just a table.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience with CLM or order form tooling\u0026lt;/strong\u0026gt; (Ironclad, DocuSign CLM, Conga, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045550004,"name":"Revenue","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6015725004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5163096004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6015725004,"updated_at":"2026-06-05T18:18:07-04:00","requisition_id":"1011","title":"Director of Pricing and Packaging","company_name":"Apollo.io","first_published":"2026-06-05T18:18:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your Role \u0026amp;amp; Mission\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;As the Director of Pricing and Packaging, you will lead the development of Apollo.io’s global pricing frameworks. You will work cross-functionally with Product, Sales, and Finance to optimize pricing strategies for new and existing product lines. Your strategic insights will be critical in aligning our pricing approach with the Product-Led Growth (PLG) model and usage-based pricing.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the development and implementation of global pricing strategies that support our business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with Product, Sales, and Finance teams to create effective pricing models for both new and existing products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and refine monetization strategies to drive revenue growth, aligned with our PLG vision and usage-based pricing approaches.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with external pricing consultants to evaluate and improve our pricing structure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead business case creation for new initiatives across multiple product categories, ensuring profitability and growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Skills \u0026amp;amp; Expertise\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of experience in pricing strategy, monetization, and commercial excellence within SaaS, fintech, or payments industries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in building and leading high-performance teams delivering EBITDA growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of structuring and implementing pricing models that drive revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in cloud-based product monetization and transformation to usage-based pricing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent collaboration and negotiation skills, with a history of managing high-value partnerships.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$251,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$314,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$218,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$273,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067924004,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5748740004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5018033004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5748740004,"updated_at":"2026-03-19T12:49:24-04:00","requisition_id":"ZL3388","title":"Enablement Manager, Technical and Support","company_name":"Apollo.io","first_published":"2026-01-05T14:44:44-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;Role Overview\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The Enablement Manager, Technical and Support person leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership instincts, coaching skills, operational savvy, and a willingness to learn the enablement discipline quickly.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Travel is a meaningful part of the work, including Mexico, the Philippines, and other locations as needed. Being present in-person with frontline trainers, leaders, and new hires is essential to elevating performance and consistency across sites.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You Will Lead and Build\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;Training Program Leadership\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Own the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths. Ensure learning experiences are structured, effective, and tied to clear performance outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Enablement Team Development\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques. Build structured development plans and elevate the team into high-performing training professionals who can support global scale.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Global Training Delivery and Field Coaching\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Lead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site. Use field observations to identify gaps and convert them into actionable improvements.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Cross-Functional Partnership\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders. Align training programs with operational needs, product updates, and business priorities.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Operational Excellence\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Build the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions. Establish readiness metrics, certification structures, and consistent reporting on enablement effectiveness.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What Success Looks Like\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reduced ramp time and improved readiness scores across global service teams\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A high-performing enablement team with clear competency growth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A standardized, repeatable onboarding program used across all sites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional alignment on training needs and impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reliable execution of in-person enablement cycles and global events\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Visible improvements in service quality attributable to training and coaching\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4–7 years in leadership, training, enablement, service operations, or people development roles\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience developing individuals and teams through coaching and structured feedback\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong facilitation and communication skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building processes and systems in fast-moving environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Global Travel 25%\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Preferred Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Exposure to customer service, customer experience, or support environments\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with adult learning principles or instructional design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working across multiple countries and cultures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$188,400\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$235,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$163,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$204,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045550004,"name":"Revenue","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5870559004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5012809004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5870559004,"updated_at":"2026-05-20T20:04:59-04:00","requisition_id":"896","title":"Enterprise Account Executive (Founding Team)","company_name":"Apollo.io","first_published":"2026-04-08T13:40:17-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;Join Apollo as an Enterprise Account Executive (Founding Team). In this role, you’ll play a critical part in driving growth and guiding sales leaders and operations professionals through their evaluation of Apollo’s powerful, all-in-one sales platform.\u0026lt;/div\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Summary:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is building its foundational team of sellers responsible for taking the company into the enterprise segment. In this full-cycle land, expand, and renew role, you will drive our growth into organizations with 1,000+ employees by acquiring new logos, retaining and renewing existing customers, and expanding accounts across your book of business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a founding member of this new segment, you’ll shape our motion, influence strategy, and set the standard for how Apollo wins in larger, more complex environments. This role is ideal for a high-performing seller who wants meaningful ownership, greenfield opportunity, and the ability to directly impact Apollo’s next phase of growth.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;New Logo Acquisition\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own a defined set of enterprise accounts (1,000+ employees) as part of Apollo’s first team dedicated to this segment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively engage Director, VP, and C-suite leaders across Sales, Marketing and RevOps to build qualified pipeline and close new logos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Outbound BDR team to drive incremental pipeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a repeatable motion for engaging enterprise prospects as Apollo scales upmarket.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Achieve 3X pipeline coverage and exceed new business acquisition targets.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Account Expansion\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Mature your understanding of your customers’ business goals to identify cross-sell and upsell opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build account plans that maximize adoption and generate multi-year growth across your accounts.Partner with Customer Success, Product, and RevOps to ensure customers receive high-impact value that drives expansion revenue.Influence Apollo’s upmarket playbook by identifying expansion patterns and informing product and GTM strategy.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Revenue Retention \u0026amp;amp; Renewals\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own renewals across your book of business with strong preparation, forecasting, and value-focused executive conversations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify churn risks early and collaborate cross-functionally to drive adoption and prevent attrition.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build multi-threaded relationships to ensure account stability and long-term success.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Sales Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Use a data-driven approach to identify high-potential logo, expansion, and renewal opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain precise pipeline hygiene and forecast revenue within a 10% accuracy margin.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the development of Apollo’s enterprise GTM strategy through real-time insights from customer conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage Apollo’s platform and your outbound expertise to build meaningful relationships and position Apollo as a mission-critical revenue engine.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Mindset \u0026amp;amp; Culture\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bring a “hunter + farmer” mentality - you’re equally strong in outbound acquisition and long-term account growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Thrive in a fast-paced, high-ownership environment where processes, playbooks, and systems are still being built.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Embrace a collaborative, ambitious, and customer-first culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with a builder’s mindset: resourceful, solutions-oriented, and motivated by being part of a founding go-to-market team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of quota-carrying AE experience, ideally with both new business and expansion ownership in GTM enterprise SaaS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent track record of exceeding quota across new business, expansions, and renewals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience selling into enterprises (1,000+ employees) and navigating multi-threaded executive-level deals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluency in sales methodologies such as Command of the Message and qualification frameworks like MEDDPICC.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong ability to manage the full customer lifecycle from prospecting to renewals, while maintaining a strategic and consultative approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High degree of ownership, grit, and adaptability suited for a founding team environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication, executive presence, negotiation skills, and cross-functional partnership abilities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$250,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$280,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$260,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$280,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Transparency Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$250,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$280,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6007688004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5159405004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6007688004,"updated_at":"2026-05-29T11:12:04-04:00","requisition_id":"1007","title":"Executive Assistant, CFO \u0026 CEO","company_name":"Apollo.io","first_published":"2026-05-29T11:12:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an exceptional Executive Assistant to partner directly with our CFO and CEO and help maximize the effectiveness, focus, and impact of both executive offices. This role is primarily CFO-facing: the majority of day-to-day work will be driven by the CFO and the teams around them, while also providing essential calendar and communication support to the CEO.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is far more than calendar management. The Executive Assistant will be a reliable, proactive operator who brings structure and precision to a fast-moving executive environment. You will help the CFO stay organized and effective across investor relationships, financial reporting cycles, M\u0026amp;amp;A coordination, and ad hoc needs spanning the Finance \u0026amp;amp; Strategy, Accounting, BizOps and Analytics teams. In partnership with the Chief of Staff, CEO, you will also serve as a vigilant partner to the CEO, ensuring his calendar and inbox are managed with care and that nothing important falls through the cracks.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The ideal candidate is proactive, highly organized, low-ego, deeply trustworthy, and energized by operating at the center of a fast-moving executive environment. You are equally comfortable managing complex logistics, coordinating external meetings with investors and partners, and supporting detailed financial and operational workflows.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;CFO Support \u0026amp;amp; Operations (Primary)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Serve as the primary support partner to the CFO, enabling effective execution across scheduling, financial operations, and cross-functional collaboration.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and proactively manage the CFO’s calendar across daily, weekly, monthly, and quarterly horizons, ensuring time is allocated to the highest-priority activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex domestic and international travel for the CFO, including itineraries, accommodations, briefs, and contingency planning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle CFO expense reporting, approvals, and administrative workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle select personal and confidential requests for the CFO with discretion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities for the CFO to delegate work across Finance Leadership, BizOps, Analytics, and the Executive Team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide ad hoc operational assistance to the Finance \u0026amp;amp; Strategy, Accounting, Analytics, and BizOps teams as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;CEO Support (Secondary)\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Provide focused calendar and communication support to the CEO, in close partnership with the Chief of Staff, CEO. The CEO manages much of his own workflow independently, so the emphasis here is on vigilance, triage, and proactive flagging rather than heavy administrative management.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor and maintain the CEO’s calendar, identifying scheduling conflicts, protecting focus time, and ensuring each day is set up for maximum effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Watch the CEO’s inbox so emails from important stakeholders are surfaced promptly and not lost in volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage, prioritize, and flag time-sensitive or high-importance communications, providing draft responses or summaries as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with the Chief of Staff, CEO on priorities, communications, and meeting cadence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the CEO is consistently aware of upcoming commitments and arrives prepared.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle select administrative requests and confidential matters with discretion.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Board \u0026amp;amp; External Meeting Coordination\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Coordinate logistics for the CFO’s board, investor, and strategic external meetings. Most board operations are owned by General Counsel and the Chief of Staff, Legal; this role partners with them on CFO-specific needs.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own scheduling and logistics for CFO board prep meetings, board-adjacent calls, and CFO-led external meetings with investors, acquisition counterparties, and strategic partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support preparation of CFO board materials, draft deck coordination, pre-read circulation, and day-of execution, in partnership with General Counsel and the Chief of Staff, Legal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage CFO-related distribution lists, calendar holds, and communication processes tied to board and external engagements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track follow-ups and action items from CFO board, investor, and strategic meetings, and maintain contact records for key external stakeholders engaging with the CFO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure CFO board commitments and prep cycles are planned well in advance with clear ownership and deadlines.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Finance Team \u0026amp;amp; Project Coordination\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Help the CFO’s organization run with rigor by supporting financial reporting cycles and the operating cadence of the Finance \u0026amp;amp; Strategy, Accounting, and BizOps teams.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Gather, organize, and coordinate monthly and quarterly financial reporting materials, working with Finance \u0026amp;amp; Strategy, Accounting, and BizOps to ensure deadlines are met and materials are complete.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organize and support recurring Finance leadership meetings, monthly and quarterly business reviews, and key committee meetings.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track action items, deliverables, and deadlines across the Finance organization, proactively following up to ensure commitments are met.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with creating, editing, and formatting executive presentations, spreadsheets, and financial memos.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with BizOps, FP\u0026amp;amp;A, and Accounting to ensure the CFO has clear visibility into priorities, OKRs, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Core Team Support \u0026amp;amp; Accountability\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Help maintain the systems that keep the Core Team aligned, accountable, and focused, particularly where the CFO’s commitments intersect with the executive team.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support Core Team and Executive Staff operating cadences, including meetings, prep, follow-ups, and action tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with BizOps and executive stakeholders to create visibility into Core Team OKRs and commitments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help identify gaps in communication, ownership, and execution across the leadership team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support executive accountability by ensuring decisions, actions, and next steps are documented and followed through.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;CFO Offsites \u0026amp;amp; Team Events\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Plan, organize, and execute CFO-led offsites and Finance team events. CEO-led offsites and company-wide events are owned separately.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Plan, organize, and execute CFO offsites, Finance leadership meetings, and team connection events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate logistics, agendas, content, communications, surveys, and post-event follow-ups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Finance, People, Workplace, and Internal Comms on event quality and team connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help build a year-long view of CFO-org and Finance team events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support contractor and vendor management for CFO offsites and events as needed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;In this role, success means:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The CFO’s calendar is organized, protected, and optimized, with investor and external meetings coordinated seamlessly and well in advance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monthly and quarterly financial reporting cycles run smoothly because materials are gathered, consolidated, and distributed on time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The CFO, Finance \u0026amp;amp; Strategy, Accounting, and BizOps teams feel well-supported with responsive, reliable operational assistance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;External partners, including investors, acquisition counterparties, and strategic contacts, experience Apollo as organized, professional, and easy to work with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The CEO’s inbox and calendar are monitored consistently, with high-priority items flagged and nothing important missed, in tight partnership with the Chief of Staff, CEO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CFO board commitments and prep cycles are scheduled and managed well in advance, in tight partnership with General Counsel and the Chief of Staff, Legal.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CFO-led offsites and Finance team events are polished, connected, and impactful.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Both executives trust this person implicitly with sensitive information, confidential communications, and high-stakes logistics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Bring\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of executive support experience, ideally supporting a CFO, CEO, or C-level executive in a high-growth technology company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing complex external relationship calendars, including scheduling meetings with investors, board members, or M\u0026amp;amp;A counterparties.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication: \u0026lt;/strong\u0026gt;Outstanding written and verbal communication skills; ability to draft polished, professional correspondence on behalf of the CFO and CEO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Discretion: \u0026lt;/strong\u0026gt;Proven ability to manage highly confidential and sensitive financial, strategic, and personnel information with absolute discretion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional calendar, inbox, travel, and logistics management skills across multiple executives simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to anticipate needs, identify risks, and solve problems before they escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in ambiguity and creating structure from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong cross-functional stakeholder management skills, comfortable working across Finance, Accounting, BizOps, and Executive teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High ownership mindset with the ability to manage multiple workstreams and shifting priorities simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep attention to detail and a strong bias toward follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Low ego, high EQ, and strong service orientation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with tools such as Google Workspace, Slack, Navan, expense systems, and project management tools preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with financial reporting cycles, investor materials, or experience in a finance, accounting, or investment environment is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Ideal Candidate Profile\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You may be a strong fit if you are:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;A true partner to executives, not just a task manager.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Known for being five steps ahead.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable owning the details so busy leaders don’t have to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Trusted with confidential, financial, and strategically sensitive information.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent at making busy leaders more effective through precision and care.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Energized by building systems and creating consistency, not just executing individual tasks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to move seamlessly between supporting a detail-oriented finance leader and a high-velocity CEO.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally calm, organized, and reliable in a fast-paced, high-stakes environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$159,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$198,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$172,700 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045555004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5918855004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5122555004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5918855004,"updated_at":"2026-05-22T16:00:56-04:00","requisition_id":"982","title":"Go-To-Market Engineer II, Mid-Market","company_name":"Apollo.io","first_published":"2026-04-16T19:53:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for an experienced GTM Engineer to \u0026lt;strong\u0026gt;own Apollo\u0026#39;s most strategic customer relationships. This is a rare blend of enterprise account strategist, AI-native systems builder, and trusted executive advisor — someone who can operate at the C-suite level as naturally as they can architect a signal-based outbound campaign.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The GTM Engineer is Apollo\u0026#39;s answer to the CSM: a success architect who designs and deploys customer interventions that drive adoption, credit consumption, and revenue growth. \u0026lt;strong\u0026gt;On the Mid-Market team, you\u0026#39;re not just managing accounts — you\u0026#39;re navigating complex organizations, building relationships across multiple stakeholder layers, and ensuring that every buying persona from RevOps to the CRO is aligned on value.\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own customer outcomes post-sale:\u0026lt;/strong\u0026gt; GRR (\u0026amp;gt;95%), NRR, product adoption, and credit consumption growth across a portfolio of Apollo\u0026#39;s highest-value accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Multithread across complex organizations:\u0026lt;/strong\u0026gt; Build and maintain active relationships with \u0026lt;strong\u0026gt;3+ stakeholders per account\u0026lt;/strong\u0026gt; — spanning RevOps, Sales Leadership, Marketing, and the C-suite — to drive alignment on GTM strategy and expansion outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Configure Apollo to power AI-driven workflows:\u0026lt;/strong\u0026gt; ICP definition, signal-based sequencing, messaging architecture, and campaign design tailored to each account\u0026#39;s unique GTM motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Turn usage data into expansion:\u0026lt;/strong\u0026gt; Use product telemetry and behavioral signals to identify and execute upsell, seat expansion, and credit consumption opportunities before customers ask for them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advise executives on GTM strategy:\u0026lt;/strong\u0026gt; Present credibly to VP- and C-level stakeholders, proving ROI with measurable lift and \u0026lt;strong\u0026gt;influencing how your accounts think about their entire go-to-market motion and tech stack.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Protect and grow your book:\u0026lt;/strong\u0026gt; Identify and mitigate churn risk early by ensuring your accounts are never single-threaded and value is visible across the organization.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years\u0026lt;/strong\u0026gt; in Solution Engineering\u0026lt;strong\u0026gt;,\u0026lt;/strong\u0026gt; GTM consulting, Customer Success,\u0026amp;nbsp;RevOps, Growth, or Sales Development\u0026amp;nbsp;— with a clear track record of \u0026lt;strong\u0026gt;influencing complex, multi-stakeholder accounts.\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A natural multi-threader:\u0026lt;/strong\u0026gt; You\u0026#39;ve successfully expanded relationships beyond a single champion inside enterprise accounts. You know how to get a VP of Sales and a Head of RevOps aligned without being in the same room.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native:\u0026lt;/strong\u0026gt; You\u0026#39;re currently designing GTM campaigns, workflows, and systems agentically. MCP isn\u0026#39;t a buzzword to you — it\u0026#39;s how you work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytically fluent:\u0026lt;/strong\u0026gt; You speak in signals, segments, and pipeline impact. ICP, TAM, SAM, and attribution models are core to how you think.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive-ready:\u0026lt;/strong\u0026gt; You present confidently to C-suite stakeholders, adapt your message to the audience, and can hold a strategic business conversation as easily as a technical one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-obsessed:\u0026lt;/strong\u0026gt; You build lasting relationships and raving fans. Your accounts don\u0026#39;t churn because they don\u0026#39;t want to leave.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Success Looks Like\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Retention \u0026amp;gt;95% across your Mid-Market book\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistent credit consumption uplift (10%+ NRR)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seat expansion and CSQL generation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive-level relationships maintained across every Mid-Market account\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$175,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$150,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$175,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059024004,"name":"Success","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5778017004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5039754004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5778017004,"updated_at":"2026-05-22T16:01:13-04:00","requisition_id":"931","title":"Go-To-Market Engineer I, SMB","company_name":"Apollo.io","first_published":"2026-01-21T19:33:00-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We\u0026#39;re looking for a GTM Engineer to join Apollo\u0026#39;s SMB team — a rare blend of outbound campaign strategist, AI-native systems builder, and trusted customer advisor. This role is for someone who thrives at the intersection of modern go-to-market execution and intelligent automation: designing and deploying scalable intervention playbooks that drive adoption, credit consumption, and revenue growth across a high-volume book of accounts.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The GTM Engineer is Apollo\u0026#39;s improvement on the CSM: a success architect who doesn\u0026#39;t just manage relationships — they build the systems that make those relationships scale.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Own customer outcomes post-sale:\u0026lt;/strong\u0026gt; GRR (95%+), NRR, product adoption, and credit consumption growth across your Managed book of accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Design and execute GTM campaigns at scale:\u0026lt;/strong\u0026gt; Build layered, signal-based outbound workflows — from ICP definition and enrichment logic through to messaging, sequencing, and feedback loops — that drive measurable pipeline and expansion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Turn usage data into interventions:\u0026lt;/strong\u0026gt; Use product telemetry (Apollo, Vitally, Hex) and behavioral signals to identify adoption gaps, expansion triggers, and churn risk across your book — and act on them before customers ask you to.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Configure Apollo to power AI-driven workflows:\u0026lt;/strong\u0026gt; Build agentic systems — with appropriate QA and guardrails — that automate and optimize outreach, credit consumption, and seat expansion plays for your accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Advise customers on GTM strategy:\u0026lt;/strong\u0026gt; Partner with RevOps, Sales, and Marketing contacts to align Apollo to their pipeline and revenue objectives — and prove ROI with measurable lift.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build for the team, not just your book:\u0026lt;/strong\u0026gt; Create playbooks, campaign templates, and reusable assets that make the entire Managed team more effective.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Who You Are\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; in RevOps, Growth, Sales Development, or GTM consulting — with a track record of owning campaign performance and customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native:\u0026lt;/strong\u0026gt; You\u0026#39;re currently designing GTM campaigns, workflows, and systems agentically. You\u0026#39;ve built with tools beyond foundational models — MCP, n8n, Clay, Bolt, or Lovable — and you understand how to apply QA and guardrails to ensure your systems perform reliably.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;A systems thinker:\u0026lt;/strong\u0026gt; You spot inefficiencies, rebuild broken workflows, and design for repeatability. You don\u0026#39;t just execute playbooks — you improve them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Data-fluent:\u0026lt;/strong\u0026gt; You make decisions from signals, not gut feel. ICP, TAM, SAM, conversion rates, and attribution models are core to how you think about GTM performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution-obsessed:\u0026lt;/strong\u0026gt; You manage a high-volume book with discipline — structured weekly rhythms, clear prioritization, and a bias toward impact over activity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer-facing and outcome-oriented:\u0026lt;/strong\u0026gt; You build relationships that stick and measure your success by your customers\u0026#39; results, not just your own activity metrics.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Transparency Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$130,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$165,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059024004,"name":"Success","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5823316004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5061673004,"location":{"name":"Hybrid, London"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5823316004,"updated_at":"2026-05-04T14:40:22-04:00","requisition_id":"970","title":"High-Touch Onboarding Manager","company_name":"Apollo.io","first_published":"2026-03-13T13:03:23-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location:\u0026lt;/strong\u0026gt; United Kingdom (Hybrid – London preferred)\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 2–4+ years in SaaS Onboarding, Implementation, or Sales Engineering, Solutions Architecture, Technical Project Management\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Drive Value Realisation for Apollo’s UK Customers\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is scaling rapidly across EMEA, and our sales-led SMB and Mid-Market customers require structured, high-touch onboarding to activate quickly and realise value from our platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a High-Touch Onboarding Manager (Individual Contributor) to own the onboarding journey for a portfolio of UK customers acquired through Sales. In this role, you will guide customers through structured onboarding programmes, align activation to their specific commercial objectives, and ensure meaningful, long-term adoption.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a high-ownership, customer-facing role suited to someone who thrives in fast-paced SaaS environments, enjoys solving complex customer challenges, and takes pride in delivering measurable outcomes.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Own High-Touch Customer Onboarding\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead 3–6 structured onboarding sessions per customer.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage a portfolio of 15–25 active onboarding accounts simultaneously.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct 15–20 customer meetings per week.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver structured, solution-oriented follow-ups with clear next steps and ownership.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain onboarding momentum and accountability across multiple stakeholders.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Sales and Account Managers to ensure seamless handovers.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Your ability to manage concurrent onboarding journeys efficiently and professionally will directly impact customer satisfaction and retention.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Drive Goal-Led Activation\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Activation is not feature-led — it is outcome-led.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Analyse sales handover documentation to understand customer objectives.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct pre-session research to understand each customer’s go-to-market motion.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align onboarding sessions to their specific jobs-to-be-done.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritise workflows that drive measurable commercial impact (prospecting, account expansion, recruiting, etc.).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Realign expectations where necessary while preserving trust and forward momentum.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Success in this role is measured by meaningful adoption and value realisation — not feature walkthroughs.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Navigate Cross-Functional Environments\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Sales, Product, Engineering, GTM Engineering, and Support to remove blockers.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Handle escalations calmly and professionally.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document progress, milestones, and activation outcomes clearly.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously refine onboarding quality and delivery.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You’ll operate in a dynamic environment where priorities shift — maintaining structure, clarity, and professionalism is essential.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What Success Looks Like:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Customers activate core workflows quickly and confidently.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;CSAT consistently ≥ 90%.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong portfolio management with no dropped accounts or missed follow-ups.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduced onboarding friction through proactive cross-functional coordination.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear alignment between onboarding outcomes and customer commercial goals.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For:\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience: 2–4+ years in SaaS OnboardingImplementation, or Sales Engineering, Solutions Architecture, Technical Project Management\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with GTM tech stacks is required — including CRM platforms, sales engagement/sequencing tools, and email deliverability infrastructure (SPF/DKIM/DMARC, sending domains).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running structured onboarding programmes (multi-session journeys).\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong consultative communication skills with executive-level confidence.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to manage multiple customers simultaneously without sacrificing quality.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent organisational skills and follow-through.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable handling difficult customer conversations and expectation resets.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Native or fluent English.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Based in the UK and comfortable operating in a hybrid working environment (London preferred).\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059024004,"name":"Success","child_ids":[],"parent_id":null}],"offices":[{"id":4064739004,"name":"United Kingdom","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5832496004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5066232004,"location":{"name":"Office, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5832496004,"updated_at":"2026-03-23T13:09:27-04:00","requisition_id":"974","title":"IT Support Analyst","company_name":"Apollo.io","first_published":"2026-03-20T13:23:35-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;About the Role\u0026lt;/h3\u0026gt;\n\u0026lt;p class=\u0026quot;p1\u0026quot;\u0026gt;We’re looking for a hands-on, solutions-oriented IT Support Analyst to join our team in Mexico City. You’ll be the first point of contact for technical support across Slack, email, and Jira, resolving hardware, software, and access issues while keeping teams productive and connected. You’ll manage device onboarding, user access (Okta), and ticket workflows, while maintaining documentation and improving processes. This role also supports day-to-day office operations—partnering with People Ops and vendors to ensure a smooth, well-run workplace experience.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Daily Adventures \u0026amp;amp; Responsibilities\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide onsite support for hardware, software, and connectivity issues\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage device onboarding and offboarding using MDM tools (e.g., Kandji) and Apple Business Manager\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer Okta for user lifecycle management and group configurations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support and troubleshoot core SaaS tools including Google Workspace, Slack, Zoom, Notion, and Jira ITSM\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain IT documentation and manage hardware inventory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Triage incoming IT tickets, escalate network issues with WeWork, and contribute to internal tooling improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate IT onboarding for new hires, including laptops and access setup\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support internal events, team activities, and onsite visits as needed. Monitor and troubleshoot office network connectivity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Required Skills \u0026amp;amp; Relevant Experience\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li class=\u0026quot;p1\u0026quot;\u0026gt;2+ years of hands-on experience managing employee onboarding and offboarding across hardware and systems, while independently supporting onsite IT operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with tools such as Okta, Google Workspace, Slack, Zoom, Notion, and ticketing systems (or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong track record of ticket resolution and appropriate escalation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Detail-oriented with experience maintaining documentation and tracking inventory\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Willingness to support broader office operations, including packages, seating, and People team needs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fluent in English and Spanish (written and verbal)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3 style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;Preferred Qualifications\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with Kandji, Apple Business Manager, and/or Okta administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing IT hardware inventory and asset logistics\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in hybrid IT and facilities or office operations roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience coordinating with external vendors such as WeWork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactive mindset with a track record of improving processes, creating documentation, or automating tasks\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071429004,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6001895004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157319004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6001895004,"updated_at":"2026-05-28T18:14:09-04:00","requisition_id":"1003","title":"Lead PMM, Narrative \u0026 Content","company_name":"Apollo.io","first_published":"2026-05-22T09:57:34-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;Lead PMM, Narrative \u0026amp;amp; Content\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;Apollo is on a mission to make world class GTM accessible for everyone. Apollo is best known for it’s world class data business, but what we’ve built goes beyond just data. The company\u0026#39;s biggest unlock right now is closing the gap between what most people know us for today and the AI-first business we’re building.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a \u0026lt;strong\u0026gt;Lead PMM, Narrative \u0026amp;amp; Content\u0026lt;/strong\u0026gt; to own that gap. This is a true PMM + content hybrid: you\u0026#39;ll work with Apollo’s exec team to build narratives that break through the noise to position Apollo as the default AI native system for GTM teams. You’ll also own operationalizing that narrative by owning the content strategy that gets this narrative into market - long form research based content, exec thought leadership, and proof points that shift how the market sees us. You\u0026#39;ll work shoulder-to-shoulder with our CEO, CRO, CMO, and product PMMs.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a senior IC role for an experienced product marketer who\u0026#39;s just as comfortable writing the LinkedIn post as building the messaging house behind it. If you\u0026#39;ve ever been the person quietly translating an exec\u0026#39;s half-formed idea into the narrative everyone ends up repeating — this role is built for you.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You\u0026#39;ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive the perception shift.\u0026lt;/strong\u0026gt; Build and execute the strategy that moves Apollo to \u0026quot;AI-first GTM platform\u0026quot; in the minds of upmarket buyers, analysts, and the broader GTM community.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Run the company content engine.\u0026lt;/strong\u0026gt; Set the editorial POV, prioritize the bets, and ship the work — original research, defining frameworks, exec thought leadership, blog flagships, video, podcast moments. You\u0026#39;re as much an editor as a writer.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operationalize narrative into launches.\u0026lt;/strong\u0026gt; Partner with product PMMs to map product to narrative, so every Tier 1/2 launch lands in the larger story instead of as a one-off feature drop.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Be the ghost behind exec voice.\u0026lt;/strong\u0026gt; Own the strategy and (sometimes) the words for CEO, CRO, and CMO social, keynotes, and high-stakes external moments. You’ll work with external writers but you own the strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Translate technical into magnetic.\u0026lt;/strong\u0026gt; Take dense product capability (MCP, agents, the platform architecture) and turn it into stories upmarket buyers, operators, and analysts can\u0026#39;t stop quoting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build the proof point machine.\u0026lt;/strong\u0026gt; Partner with customer marketing to turn customer wins, usage data, and category benchmarks into the evidence layer behind every narrative claim.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Scale yourself with AI.\u0026lt;/strong\u0026gt; Fluency with Claude (and the workflows we\u0026#39;ve built around it) is required. You should be the kind of PMM who treats AI as core infrastructure, not a side tool.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measure the vibe shift.\u0026lt;/strong\u0026gt; Brand pulse, Gong call language, analyst conversations, inbound demand signal — track the perception KPIs alongside content performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;What We\u0026#39;re Looking For\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;7–10 years\u0026lt;/strong\u0026gt; of product marketing experience at B2B SaaS, with a clear spike in narrative, positioning, and content. Strong content marketers with deep PMM chops also welcome — but this role lives in the PMM seat.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;You write.\u0026lt;/strong\u0026gt; Not \u0026quot;can write when needed\u0026quot; — you write. You have a portfolio of long-form, exec social, narrative docs, or launch copy you\u0026#39;d put on a billboard. You can make a CEO sound like the smartest version of themselves.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional translator.\u0026lt;/strong\u0026gt; You\u0026#39;re the connective tissue between product, sales, brand, comms, and exec — you\u0026#39;ve worked directly with CEOs and CROs and you know how to turn their instincts into shipped artifacts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong POV on AI go-to-market.\u0026lt;/strong\u0026gt; You don\u0026#39;t need to be an AI doomer or zealot, but you have a real take on how AI is reshaping B2B GTM, and you\u0026#39;ve started showing it through your own work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native operator.\u0026lt;/strong\u0026gt; Comfortable with Claude as a daily tool; you\u0026#39;ve built or used custom skills, prompts, or workflows that meaningfully scale your output. Bonus for AirOps, Tofu, Opus Clip, or anything beyond ChatGPT.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Builder mentality.\u0026lt;/strong\u0026gt; Comfortable shipping V1 docs, running point on cross-functional asks, and saying no to kitchen-sink PMM requests. You\u0026#39;ve worked in environments where you set the system, not inherit it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Distribution sensibility.\u0026lt;/strong\u0026gt; You think about how a narrative spreads — through exec voice, influencer networks, analyst conversations, owned channels — not just what you\u0026#39;re publishing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High agency, high bar.\u0026lt;/strong\u0026gt; You can move from C-suite narrative work to writing a LinkedIn post for a launch in the same day, and you hold yourself and your partners to a tight quality bar.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Bonus Points\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve led a pricing \u0026amp;amp; packaging or platform-level repositioning before.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve worked at a company that successfully shifted upmarket — and you can tell the story of what marketing actually did to make that happen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve built or ghostwritten an exec social presence that drove real business outcomes (deals, partnerships, inbound).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve gone viral in the B2B space — but you also know that virality without narrative is noise.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Why This Role\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-leverage moment.\u0026lt;/strong\u0026gt; Apollo is at the rare inflection point where the product, the market, and the AI shift have all aligned — and narrative is the missing piece. The right person here directly influences how the next phase of the company is perceived.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong scaffolding, room to lead.\u0026lt;/strong\u0026gt; Brand, copywriting, social, web, customer marketing, and product PMM are all in place. You won\u0026#39;t be a one-person band — you\u0026#39;ll be the strategist who pulls it together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Direct access to execs.\u0026lt;/strong\u0026gt; You\u0026#39;ll work directly with our CEO, CRO, and CMO on the questions that matter most to the business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-forward team.\u0026lt;/strong\u0026gt; PMM at Apollo is one of the most AI-native marketing teams you\u0026#39;ll find — we treat Claude as core infra, not a novelty.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$211,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$264,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$184,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$230,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045549004,"name":"Marketing","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6000326004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5156586004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6000326004,"updated_at":"2026-05-26T13:18:11-04:00","requisition_id":"998","title":"Lifecycle Specialist, Digital Success \u0026 Expansion","company_name":"Apollo.io","first_published":"2026-05-26T13:18:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;As a Lifecycle Specialist on the Digital Success \u0026amp;amp; Expansion team, you will help build and run the programs that keep Apollo’s unmanaged customers healthy and growing. You will turn strategy into execution by setting up journeys, launching campaigns, and making sure the right messages reach the right customers at the right time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to the Senior Manager, Digital Success \u0026amp;amp; Expansion, and work primarily within the scope of that team. With high level guidance from your manager, you will own the details of execution and look for ways to improve how we work over time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is a good fit for someone who enjoys building, shipping, and iterating customer success/lifecycle programs, and who wants to grow their craft toward owning larger customer journeys and projects in the future.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Build and launch lifecycle campaigns\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Implement Customer Journey campaigns in our engagement tools across email, in-app, SMS, and push.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Configure segments, triggers, and workflows based on definitions from your manager and cross-functional partners.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Own QA for your campaigns, including audience checks, testing, link and tracking validation, and monitoring for issues after launch.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Operationalize the unmanaged customer journey\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Translate customer/lifecycle journey maps into concrete programs and assets, such as welcome flows, activation nudges, reactivation series, and expansion prompts.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Maintain and update the catalog of live journeys, including documentation, naming conventions, and change logs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Monitor health signals and triggers\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Work with Data and Ops to make sure the right events and properties are flowing into lifecycle tools for targeting and reporting.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Regularly review signal and trigger performance, such as log-in activity, credit usage, feature adoption, and seat changes, and flag issues or opportunities to your manager.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Partner on content and playbooks\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Collaborate with Lifecycle Marketing, Support, GTME, and Sales to translate playbooks into lifecycle messages, templates, and sequences.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Gather feedback from customer-facing teams on what is working and help roll those learnings back into programs.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Support experimentation and reporting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help set up and run experiments across subject lines, offers, flows, and channels.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Pull and organize basic performance data from lifecycle tools and analytics platforms and contribute to campaign and program readouts.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Track and share standard metrics for your programs, such as open and click rates, conversion to key actions, and impact on usage or seats.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Keep the system running smoothly\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Proactively identify issues, such as overlapping campaigns, conflicting rules, or stale content, and suggest improvements.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;Help maintain consistent processes, documentation, and quality standards across the Digital Success \u0026amp;amp; Expansion pod.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;\u0026lt;span class=\u0026quot;notion-enable-hover\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;Competencies \u0026amp;amp; Experience:\u0026lt;/span\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must‑Have Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2 to 5 years of experience in B2B SaaS in roles such as Customer Success, Digital Customer Success, Account Management, Sales, Lifecycle marketing, Marketing operations, growth operations, scaled customer success, Customer Support, or a similar execution-focused role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building and launching campaigns in lifecycle or engagement tools, for example \u0026lt;a href=\u0026quot;http://Customer.io\u0026quot;\u0026gt;Customer.io\u0026lt;/a\u0026gt;, Braze, Iterable, HubSpot, Salesforce, Totango, Churnzero, Gainsight or similar platforms. Experience with Claude Co-work a plus!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with segments, triggers, and event data, and able to spot issues in targeting or logic\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail and quality. You care about accurate audiences, clean execution, and clear documentation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset. You can read dashboards, compare performance across variants, and summarize what you are seeing in simple, clear language.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly in writing and are able to draft or refine short lifecycle messages, and you are open to feedback that helps improve copy and outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative and inclusive teammate who engages well in a remote-first environment, listens to diverse perspectives, and focuses on solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Seek feedback from your manager and peers, while looking for opportunities to grow your skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious about AI-native workflows and interested in using AI tools to speed up production and make customer experiences more relevant.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice‑to‑Have Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience specifically driving seat expansion, multi‑team rollouts, or cross‑department adoption within existing accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, internal dashboards) and/or basic SQL or BI tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience contributing to modular design systems for email or in‑product messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior involvement in building churn‑prevention or save programs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$105,300\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$131,600 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$91,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$114,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Transparency Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$91,500\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$131,300 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067924004,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5762650004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5032937004,"location":{"name":"Office, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5762650004,"updated_at":"2026-05-22T15:24:00-04:00","requisition_id":"924","title":"Manager, Customer Advocate","company_name":"Apollo.io","first_published":"2026-01-12T19:01:38-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Customer Advocate team drives revenue for Apollo’s Sales Assist motion to complement the Self-Serve and Sales-Led revenue motions. This chat-based motion facilitates high velocity purchasing coming from in-product or website chats. Our mission is to provide a world-class customer experience by removing friction from the buying process and enabling our customers with products and insights that will help their businesses succeed.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;We strive to achieve this by:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Generating ARR through directly closing transactional new business and upsell deals for small businesses evaluating Apollo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Educating small businesses on Apollo’s pricing and plans through the self-service evaluation and purchasing process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Asking questions to uncover additional opportunities to increase usage of Apollo’s product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Providing fast and accurate answers to the customer\u0026#39;s inquiries.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Providing clean handoffs to Support and Account Executives when situations require.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage the Global Customer Advocate Team: Build, enable, and lead a global chat team to consistently meet revenue and online sales excellence targets while creating a world-class customer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive Business Impact: Consistently meet (and strive to exceed) targets for revenue and online sales SLAs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the Team: Hire, develop, and promote reps within the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;World-Class Team: Build a high bar of excellence and lead the team in reaching this bar consistently through upholding company values and providing best-in-class customer experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop, Coach, and Enable Reps: Develop a team of representatives early in their Sales careers through mentorship and coaching to enable them to thrive in the Customer Advocate role as well as build strong promotion paths to future roles at Apollo.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coaching: Provide feedback, enablement, and coaching to direct reports on an ongoing basis around process execution and skill development.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apollo Expertise: Provide expertise to the team on Apollo’s product, pricing, and processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve Apollo’s Sales Assist Motion: Leverage data, systems, and processes to identify and implement improvements to accelerate Apollo’s Sales Assist motion by increasing rep productivity and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage strong daily execution for chat completion: Oversee and ensure daily conversations are responded to and resolved within a timely manner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Process Optimization: Collaborate with the team and cross-functional partners to optimize chat processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Data-Driven Improvement: Use data to identify areas for improvement within the Sales Assist motion to increase the team’s efficiency and effectiveness.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Learnings: Share learnings with management and cross-functional partners to inform GTM strategy and company-wide priorities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we are looking for:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High-Velocity Sales Experience:\u0026lt;/strong\u0026gt; 1-3 years of experience in successfully managing a team in a high-volume sales motion. At least 1 year of experience in a manager role.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Leadership \u0026amp;amp; Sales Performance:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Proven experience in a team lead or manager role, with demonstrated expertise in coaching high-performance teams that consistently achieve 100%+ quota attainment and enable clear career-development paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Process Expertise:\u0026lt;/strong\u0026gt; Expert in enabling and managing a team to use strong selling skills \u0026amp;amp; sales processes in their day-to-day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Exceptional Time \u0026amp;amp; Task Management:\u0026lt;/strong\u0026gt; Has strong and effective organizational skills to focus on the areas that drive the most impact: deal management, data analysis, 1:1s, coaching, customer concerns and escalations, and cross-functional partnerships.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong Communication \u0026amp;amp; Data Driven Approach:\u0026lt;/strong\u0026gt; Excellent written and verbal communication skills, with a demonstrated ability to understand trends and implement strategies to drive revenue impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Curiosity, Grit \u0026amp;amp; Resilience:\u0026lt;/strong\u0026gt; Naturally inquisitive, eager to learn, and persistent in overcoming challenges. Demonstrates resilience in a high-pressure environment and a growth mindset in continuously improving skills and performance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitiveness: \u0026lt;/strong\u0026gt;A strong desire to win, resilience, strategic thinking, adaptability, confidence, and a relentless work ethic.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in the GTM tech space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Skilled in managing multiple sales technologies, including Salesforce, Apollo (or similar), Gong (or similar), Zoom, Google Suite, and Spotdraft (or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Past user of Apollo or a similar GTM tool\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience selling into the US Market\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067807004,"name":"Sales","child_ids":[],"parent_id":null}],"offices":[{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6002001004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5157376004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6002001004,"updated_at":"2026-05-21T17:30:02-04:00","requisition_id":"1005","title":"Principal Product Builder, Deliverability \u0026 Connectivity","company_name":"Apollo.io","first_published":"2026-05-21T17:30:02-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;The cost of going from idea to working prototype has collapsed. One person with taste, strong judgment, and AI tools can now do what used to take a team and a sprint cycle. Apollo is hiring for what comes next: Product Builders who combine product judgment, domain depth, and AI-native execution.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role owns \u0026lt;strong\u0026gt;Deliverability \u0026amp;amp; Connectivity\u0026lt;/strong\u0026gt;, the trust layer that determines whether Apollo can reliably send, sync, route, suppress, enrich, and activate across a customer’s GTM stack.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Apollo is expanding from “help me find and message prospects” to “help me run my GTM motion.” That only works if Apollo can connect to the customer’s systems, send through trusted channels, respect their rules, diagnose what breaks, and help sales and marketing teams scale without creating risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a narrow deliverability role. It spans mailbox connectivity, domain setup, ESPs, marketing systems, CRMs, suppression sources, routing systems, workflow automation, diagnostics, and the infrastructure that makes Apollo a trusted GTM execution platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is the opportunity: build the connected messaging and execution foundation that lets Apollo become the operating system for modern GTM.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you will own\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;The vision, strategy, and roadmap for Deliverability \u0026amp;amp; Connectivity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apollo’s messaging infrastructure layer across deliverability, mailbox connectivity, ESPs, marketing systems, diagnostics, and safe execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Product experiences that help customers connect systems, understand health, diagnose issues, and confidently launch GTM motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Safe-to-send and safe-to-scale experiences across domains, mailboxes, ESPs, suppression rules, and sending paths\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build vs. partner vs. integrate decisions across ESPs, MAPs, CRMs, data platforms, routing systems, and workflow tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Metrics across connection health, healthy setup, send reliability, deliverability health, sync reliability, self-serve resolution, activation, retention, and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross-functional alignment across Product, Engineering, Design, GTM, Support, Data, and Enablement\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The long-term evolution of Apollo into the trusted execution layer for sales and marketing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you will do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Get close to customers, GTM teams, Support, and internal users to understand where trust breaks down across setup, connectivity, sending, syncing, suppression, and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set product strategy for how Apollo should connect to the systems customers already use and help them execute GTM motions safely and reliably\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype quickly using tools like Claude Code, Cursor, Lovable, Figma AI, and other AI-native workflows to validate ideas before scaling investment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn complex infrastructure into simple customer experiences across SPF, DKIM, DMARC, DNS, OAuth, mailbox limits, ESP connectivity, suppression, bounce handling, and send safety\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead build vs. partner vs. integrate decisions across ESPs, MAPs, CRMs, data platforms, and workflow systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with Engineering on architecture, reliability, observability, APIs, data models, and edge cases while staying anchored in customer and business outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Design to make trust visible: what is connected, healthy, risky, blocked, and what action to take next\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with GTM, Support, and Customer Success to reduce preventable customer pain and turn reliability into a product advantage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define the KPI tree and learning loop for the product area, then use it to prioritize, measure, and iterate\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the bar for product clarity by writing crisp strategy docs, PRDs, launch plans, and tradeoff memos that make the next best action obvious\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What we are looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;7+ years of product management experience, including ownership of complex product areas from strategy through launch\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native builder. You use tools like Claude Code, Cursor, Lovable, Figma AI, or similar to prototype, validate, and accelerate execution. You can point to things you built or shipped, not just specs you wrote\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Principal-level ownership across a meaningful product area with company-level visibility\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong product judgment. You know how to find the highest-leverage problems, make hard tradeoffs, and protect focus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Systems thinker. You can reason across mailboxes, domains, ESPs, MAPs, CRMs, suppression, consent, routing, workflows, and downstream execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High agency. You create clarity in ambiguous environments and move work forward without waiting for perfect structure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency across architecture, reliability, observability, APIs, data models, instrumentation, and edge cases\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Customer empathy for where trust breaks down for sales, marketing, RevOps, admins, and end users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execution excellence. You define, ship, measure, and iterate without thrash\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong influence and communication. You align teams, build trust quickly, and make complex systems feel simple\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in email deliverability, ESPs, marketing automation, messaging infrastructure, notifications, integrations, or GTM systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SPF, DKIM, DMARC, DNS, OAuth, suppression, consent, bounce handling, mailbox limits, reputation systems, or sending infrastructure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building integrations with CRMs, MAPs, ESPs, data platforms, routing tools, or workflow automation systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building for sales, marketing, RevOps, customer success, or GTM operators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using analytics, experimentation, observability, or support data to improve platform reliability and customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$236,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$295,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$205,200\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$256,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045548004,"name":"Product","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5793490004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5032809004,"location":{"name":"Remote, Canada"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5793490004,"updated_at":"2026-03-16T13:32:09-04:00","requisition_id":"922","title":"Security Operations Manager","company_name":"Apollo.io","first_published":"2026-02-05T11:48:28-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Security Operations Manager \u0026lt;/strong\u0026gt;is a hands-on leader responsible for ensuring Apollo’s ability to detect, investigate, respond to, and recover from security incidents effectively and at scale. This role blends strong people leadership, cross-functional collaboration, and deep technical expertise in modern security operations. The Manager is expected to lead by example, remain technically engaged, and actively contribute to investigations and high-severity incidents.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role operates in a \u0026lt;strong\u0026gt;fully remote environment\u0026lt;/strong\u0026gt; and requires excellent asynchronous communication and collaboration skills.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Key Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Operational Leadership \u0026amp;amp; Incident Response\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and continuously improve end-to-end Security Operations processes, including detection, investigation, escalation, response, and post-incident activities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as senior incident leader for high-severity incidents, ensuring timely containment, calm and structured decision-making, and clear stakeholder communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead and participate in complex security investigations spanning cloud infrastructure, SaaS platforms, corporate systems, user behavior, and abuse scenarios.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure high-quality post-incident reviews with clear root cause analysis, actionable remediation, and accountability for follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Detection, SIEM \u0026amp;amp; Automation Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and evolve SIEM strategy, including log source onboarding, detection use cases, alert tuning, data quality standards, and coverage validation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Oversee creation and maintenance of detection logic, correlation rules, investigation playbooks, and response workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive automation and orchestration initiatives to reduce manual effort and accelerate triage and response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion the use of \u0026lt;strong\u0026gt;AI-assisted tools and techniques\u0026lt;/strong\u0026gt; to expedite investigation, enrichment, decision-making, and response.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;People Leadership, Culture \u0026amp;amp; Growth\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build, lead, and retain a high-performing Security Operations team in a fully remote, distributed environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Foster a culture of trust, psychological safety, operational excellence, and continuous learning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide clear expectations, regular feedback, and coaching aligned with individual strengths and career aspirations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain clear career growth paths, helping engineers develop technical depth, operational ownership, and leadership capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support onboarding, mentorship, documentation, and knowledge-sharing practices to strengthen team resilience and reduce single points of failure.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Engineering, IT, Fraud, Legal, People, Support, and Product teams during investigations, incidents, and improvement initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate deeply with Fraud teams on abuse, account compromise, automation misuse, and anomalous behavior investigations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate security risk, incident impact, and remediation plans clearly to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Metrics, Reporting \u0026amp;amp; Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define, track, and improve operational security metrics such as detection quality, investigation effectiveness, response outcomes, and incident trends.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business risk and platform changes into actionable operational priorities and roadmap initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the long-term Security Operations strategy for a \u0026lt;strong\u0026gt;cloud-native, SaaS-first platform\u0026lt;/strong\u0026gt;, with GCP as the primary cloud environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Required Skills \u0026amp;amp; Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;(We expect strong candidates to meet most of these requirements; seniority may be calibrated based on demonstrated scope and impact.)\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;5+ years\u0026lt;/strong\u0026gt; of experience in Security Operations or Incident Response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Last 2+ years\u0026lt;/strong\u0026gt; of people management experience, including hiring, coaching, and performance management, ideally in a remote-first environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience with SIEM platforms (experience with \u0026lt;strong\u0026gt;Panther\u0026lt;/strong\u0026gt; is highly valued), detection engineering, log analysis, and security investigations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience designing and automating security workflows and response processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with cloud-native platforms (\u0026lt;strong\u0026gt;GCP\u0026lt;/strong\u0026gt; preferred; AWS and Azure also relevant) and SaaS applications.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in \u0026lt;strong\u0026gt;Python\u0026lt;/strong\u0026gt; for automation, analysis, and tooling; familiarity with \u0026lt;strong\u0026gt;Ruby\u0026lt;/strong\u0026gt; is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication, leadership, and stakeholder management skills.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience using AI or ML-assisted security tooling for detection, investigation, or response.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with vulnerability management programs, SLAs, and remediation workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Relevant certifications such as \u0026lt;strong\u0026gt;CISSP, GCIA, GCIH, GCED, or Google Professional Cloud Security Engineer / AWS Security Specialty\u0026lt;/strong\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071430004,"name":"Security","child_ids":[],"parent_id":null}],"offices":[{"id":4040228004,"name":"Remote - Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5968857004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5141614004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5968857004,"updated_at":"2026-04-27T12:09:47-04:00","requisition_id":"983","title":"Senior Accountant","company_name":"Apollo.io","first_published":"2026-04-20T18:37:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a detail-oriented and motivated Senior Accountant to join our growing accounting team. In this role, you will play a key role in ensuring accuracy and efficiency across multiple areas, including expenses, cash, and international entities bookkeeping.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Your responsibilities will include month-end close activities, account reconciliations, international entities accounting, financial analysis. You will also support process improvements, collaborate with external auditors (Big 4), and help drive operational efficiencies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role reporting directly to the Senior Manager of Accounting while working closely with the broader finance and accounting team. Our team is collaborative, fast-moving, and committed to your professional development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you\u0026#39;re looking for an opportunity to grow your career in a dynamic, remote-first environment\u0026lt;strong\u0026gt;,\u0026lt;/strong\u0026gt; this role is for you!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Month-End Close\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare and post journal entries, maintain account reconciliations, and prepare and contribute to the month-end close package\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct variance analysis and clearly communicate trends and discrepancies to senior team members\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;International Entities\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own end-to-end bookkeeping and month-end close for international subsidiaries, ensuring all accounts are fully reconciled\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage intercompany eliminations, foreign currency translation, and related balance sheet reconciliations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support statutory compliance requirements across jurisdictions in coordination with external advisors\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Accruals\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare and maintain accrual journal entries for US entity at month\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with FP\u0026amp;amp;A and business owners to validate estimates, explain variances, and resolve discrepancies on a timely basis\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Cash\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reconcile cash accounts, including third-party payment processors, on a monthly basis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate and resolve reconciling items, escalating systemic issues to process owners\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Audit \u0026amp;amp; Process Improvement\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support the annual audit by preparing and organizing PBC documentation for external auditors (Big 4)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and drive accounting process improvements with a focus on scalability and efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with ad hoc projects and initiatives in a rapidly evolving environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Required\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Accounting or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2–4 years of relevant accounting experience, preferably in a SaaS or startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to accuracy, detail, and problem-solving skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel skills including pivot tables, VLOOKUPs, and data analysis\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills — comfortable working cross-functionally at all levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and collaboratively in a remote-first environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Preferred\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CPA certification or active candidacy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big 4 or public accounting experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with multi-currency accounting and foreign subsidiary bookkeeping\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in NetSuite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spanish language proficiency\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$129,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$161,900 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045555004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/6006160004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5158830004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":6006160004,"updated_at":"2026-05-28T13:01:59-04:00","requisition_id":"1006","title":"Senior Accountant (Revenue)","company_name":"Apollo.io","first_published":"2026-05-28T12:31:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Senior Accountant, Revenue\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly analytical and technically strong Senior Accountant to join our growing accounting team in a revenue-focused role. This is a critical position at a fast-growing SaaS company with a high-volume, complex transaction environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will own revenue accounting and recognition under ASC 606, work directly with large, complex, and sometimes ambiguous datasets, and partner closely with our Finance systems,\u0026amp;nbsp; Revenue Operations, Legal, and Billings teams. You will bring both technical accounting depth and the data skills to operate effectively at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an individual contributor role reporting to the Director of Accounting, working closely with the Revenue Accounting Manager on day-to-day revenue operations. Our team is collaborative, fast-moving, and deeply committed to your professional development.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you thrive in environments where the data is messy, the standards are nuanced, and the stakes are high — this role is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Revenue Recognition (ASC 606)\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support month-end revenue close, including preparation of revenue related journal entries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with reconciliations of invoices, deposits, and other revenue-related accounts, ensuring accuracy and timely resolution of reconciling items\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review customer contracts to identify performance obligations, determine transaction price, and assess allocation and recognition timing under ASC 606\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and continuously improve revenue recognition documentation and memos for audit and technical accounting purposes\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Analysis \u0026amp;amp; Reconciliations\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Reconcile revenue sub-ledger to the general ledger across Salesforce and Stripe, and contract management system in a high-volume transaction environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run SQL queries to extract and analyze revenue data from our data warehouse (Snowflake), supporting reconciliations, variance analysis, and ad hoc investigations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and investigate data anomalies, escalate systemic issues, and partner with Billings, Finance System and Rev Ops to resolve root causes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and own scalable reconciliation frameworks that can handle volume and complexity\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Audit \u0026amp;amp; Technical Accounting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prepare PBC schedules, technical accounting memos, and supporting documentation for external auditors (Big 4)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support ongoing revenue recognition remediation efforts and process improvement initiatives\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist with ad hoc technical accounting research and policy documentation as the business evolves\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Partnership\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Finance System, Revenue Operations, Legal, and Billing teams on contract review and order-to-cash process design\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Required:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s degree in Accounting or a related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3–5 years of relevant accounting experience, with meaningful focus on revenue accounting\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong working knowledge of ASC 606, including contract review\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with high transaction volumes and the ability to navigate messy, ambiguous data\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical and problem-solving skills — you dig into the details and communicate findings clearly\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills; comfortable working cross-functionally with Billings, Legal and Rev Ops\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and manage competing priorities in a fast-moving environment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;CPA certification or active candidacy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Big 4 or public accounting experience with revenue-focused clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in NetSuite\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL proficiency — ability to run queries against large datasets for revenue analysis and reconciliation support\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with Snowflake or other cloud data warehouses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS or high-growth startup experience\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Pay Transparency Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$112,600\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$140,800 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045555004,"name":"Finance","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5813870004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5057114004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5813870004,"updated_at":"2026-03-16T13:32:09-04:00","requisition_id":"961","title":"Senior Data Scientist - Product","company_name":"Apollo.io","first_published":"2026-02-26T17:52:57-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Position Overview:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are seeking a highly analytical and impact-driven Senior Data Scientist to help shape our product strategy and decision-making through data. In this role, you will focus on optimizing existing products while also supporting early-stage product initiatives where relevant. You will work closely with cross-functional teams to drive product innovation and optimization through data-driven insights. This position requires a passion for transforming data into actionable insights and the ability to thrive in a fast-paced environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate business needs into data analysis and actionable insights to optimize product performance and user experience for both existing and new products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with product managers, engineers, and other cross-functional stakeholders to identify critical product questions and provide data-driven solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain a scalable, reliable, and accurate analytics infrastructure to support product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and maintain best practices for data collection, analysis, and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver actionable insights and recommendations focused on landing tangible product impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help foster a culture of data-driven decision-making and continuous improvement within the product teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure the integrity and accuracy of the data used for analysis and reporting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;While the primary focus is on existing products, support 0 to 1 product launches by identifying key metrics and analyzing early-stage product data when applicable.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You Bring:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Strong experience in product analytics or a similar data-focused role, with a proven ability to impact product strategy and decision-making through data.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in translating complex data into insights that are actionable for cross-functional teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with data analytics tools and platforms (e.g., Looker, Amplitude) is a plus but not required. A focus on solving product challenges is more important than specific tool experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in building and maintaining reliable analytics infrastructures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills, with the ability to clearly present data insights to both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with 0 to 1 product initiatives is a plus, though not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A high level of accountability, a passion for continuous learning, and the ability to thrive in a fast-paced, dynamic environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Degree in Analytics, Applied Mathematics, Economics, Statistics, or related analytical field of study, or an equivalent combination of training and experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep experience in working with exploratory analysis projects related to cohorting, time series analysis, and funnel analysis/optimization is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level proficiency in influencing product strategy with SQL, A/B testing, machine learning, statistical analysis, and related tools like R, Python, SAS, etc., is required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous or current experience supporting SaaS (Product-Led Growth) companies with uncovering gaps and recalibrating activation metrics (e.g., aha/habit moments) is a huge plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Product Analytics tools to track end-to-end journeys/funnels (e.g., Amplitude, Heap, Mixpanel) and analyzing events within those products is essential.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to thrive in a fast-paced, dynamic startup environment with a high level of adaptability and a strong product sense, ensuring insights align with customer needs and product goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$160,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$200,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$176,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4077059004,"name":"Analytics","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5741433004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":4992075004,"location":{"name":"Office, Philippines"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5741433004,"updated_at":"2026-05-22T16:20:47-04:00","requisition_id":"ZL3269","title":"Senior GTM Enablement, Support ","company_name":"Apollo.io","first_published":"2025-12-19T11:47:16-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a tenured and strategic Senior GTM Enablement, Support to join our team in Manila, Philippines . This role will own and evolve the end-to-end enablement experience for our support organization, with a primary focus on delivering and improving our 6-week new hire onboarding program. You’ll lead in-person facilitation, partner closely with our US-based Everboarding Manager, and co-design ongoing training programs that are scalable, data-informed, and aligned with our business goals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You are not only a skilled facilitator, but also a builder—someone who thrives in fast-paced environments, understands the nuances of SaaS support, and knows how to translate performance metrics into targeted enablement strategies.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Lead New Hire Onboarding (Manila, Philippines ):\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the strategy, execution, and measurement of our 6-week onboarding program for new support hires\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Facilitate in-person onboarding experiences, ensuring sessions are engaging, relevant, and role-specific\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and continuously iterate onboarding documentation, checklists, and training resources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design onboarding certification processes and track ramp milestones to measure readiness and success\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ongoing Enablement facilitation designed:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the GTM Support Enablement Manager to identify enablement needs based on CSAT, QA, ticket/chat metrics, and product changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Co-develop ongoing training initiatives across key areas like tools, workflows, tone/quality, product updates, and customer experience best practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create feedback loops and reporting mechanisms to ensure program effectiveness\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Build Scalable Programs:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design scalable learning paths for new hires and tenured agents, including live training, async/self-paced content, microlearning, and certification tracks\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use enablement tools (e.g., LMS, content hubs, feedback surveys, Maestro) to deliver, track, and refine training at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work cross-functionally with QA, Product, Support Ops, and L\u0026amp;amp;D to align training with business goals\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measure and Iterate:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and manage success metrics for enablement programs (e.g., time to productivity, QA scores, CSAT, and knowledge assessments)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze qualitative and quantitative feedback to improve program structure, delivery, and outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Champion a culture of learning and continuous improvement within the support organization\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of experience in customer support, enablement, or training roles, with direct ownership of onboarding and learning programs\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SaaS industry experience required\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to lead live in-person facilitation and instructional delivery, ideally with experience onboarding support agents or specialists\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strategic thinker with a track record of building programs that are data-informed and results-oriented\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience using enablement or learning tools (e.g., LMS, Google Suite, Notion, survey tools, feedback dashboards)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent cross-functional collaboration and stakeholder management skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bonus: Familiarity with \u0026lt;a href=\u0026quot;http://salesforce.com\u0026quot;\u0026gt;salesforce.com\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;http://apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt;, Maestro, Intercom systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045550004,"name":"Revenue","child_ids":[],"parent_id":null}],"offices":[{"id":4074049004,"name":"Office - Manila, Philippines","location":"Manila, Manila, Philippines","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5991110004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5152024004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5991110004,"updated_at":"2026-06-03T19:28:48-04:00","requisition_id":"993","title":"Senior Product Manager, Expansion","company_name":"Apollo.io","first_published":"2026-05-08T11:04:01-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h4\u0026gt;The Role\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re hiring a Senior Product Manager to own customer expansion at Apollo. One of our biggest growth levers is the customers we already have. When paid teams add seats, buy more credits, attach add-ons, or step up to a higher-value plan, that drives compounding revenue. You\u0026#39;ll own the in-product surfaces that turn habitual usage into expansion, and you\u0026#39;ll make those moments feel obvious, easy, and trusted.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Product, Design, Engineering teams are structured as Squads. You\u0026#39;ll be assigned to a Squad alongside a Product Designer, Data Science partner, an Engineering Manager, and multiple Engineers, and you\u0026#39;ll partner closely with the Activation, Free-to-Paid, and Pricing \u0026amp;amp; Packaging teams to keep the monetization experience cohesive end to end.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;What you will own\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Team invite and joiner experience that turns every new seat into an active, paying user.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Admin upgrade request flow that captures the moment a teammate asks an admin for more.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credit and plan upsells that surface at the right time, driven by deeper and more habitual usage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hand-offs that confidently guide qualified teams to Apollo\u0026#39;s sales team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reporting that shows where expansion is healthy and where it is leaking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What you will do\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Go deep with paying customers, admins, and end users\u0026lt;/strong\u0026gt; to deeply understand their needs, workflows, and friction points. Translate that understanding into the product changes that actually move the needle, and use it to set strategy and own your roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Prototype fast.\u0026lt;/strong\u0026gt; Use Claude Code and other AI tools to validate ideas before committing engineering resources. Ship to learn, then ship to scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Use AI as a daily multiplier.\u0026lt;/strong\u0026gt; Refine your thinking, automate the busywork, keep the team aligned, and free yourself to focus on the highest-leverage work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Write clear specs and make hard tradeoffs.\u0026lt;/strong\u0026gt; Define the quality bar. Partner with design on experience and with engineering on delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Measure whether it worked.\u0026lt;/strong\u0026gt; Instrument funnels, track conversion and expansion metrics, and feed what you learn back into the next cycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Drive alignment\u0026lt;/strong\u0026gt; across Free-to-Paid, Pricing \u0026amp;amp; Packaging, Sales, Support, and other partners so what ships actually lands.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;What we are looking for\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4+ years of proven experience in SaaS product management.\u0026lt;/strong\u0026gt; You\u0026#39;ve owned products end to end in a SaaS environment and can speak to the outcomes you drove.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;High agency and strong ownership.\u0026lt;/strong\u0026gt; You create clarity in ambiguous environments and push work forward without waiting for direction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Track record of unlocking revenue.\u0026lt;/strong\u0026gt; You\u0026#39;ve worked with a team to solve impactful problems that opened up new revenue, and you can point to the result.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product judgment.\u0026lt;/strong\u0026gt; You focus on the highest-leverage problems, make hard tradeoffs, and say no to good ideas to protect great ones.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Creative problem solver.\u0026lt;/strong\u0026gt; You see the second and third option when most people stop at the first.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer empathy.\u0026lt;/strong\u0026gt; You optimize for your users\u0026#39; speed and confidence, not your own elegance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Influence without authority.\u0026lt;/strong\u0026gt; You move fast and bring others with you. You communicate clearly, build trust quickly, and make the people around you better.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Execution excellence.\u0026lt;/strong\u0026gt; You define, ship, measure, and iterate without thrash. Shipping is the beginning of the work, not the end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical fluency.\u0026lt;/strong\u0026gt; You engage with engineering on performance, reliability, and integrations as a credible partner.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-native builder.\u0026lt;/strong\u0026gt;\u0026amp;nbsp;You prototype with tools like Claude Code and Cursor and can show something you shipped, not just a spec you wrote.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Domain experience in PLG, monetization, billing, or expansion surfaces is a plus, not a requirement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$161,900\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$202,400 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$140,800\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$176,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4067924004,"name":"Growth","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5980680004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5146657004,"location":{"name":"Remote, Canada"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5980680004,"updated_at":"2026-04-28T17:40:38-04:00","requisition_id":"987","title":"Senior Software Engineer ","company_name":"Apollo.io","first_published":"2026-04-28T17:40:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;YOUR ROLE \u0026amp;amp; MISSION\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Software Engineer, you will be a critical part of our growing company, working on a cross-functional team to implement best practices in technology, architecture, and process. You’ll have the chance to work in an open and collaborative environment, receive and give hands-on mentorship, and have opportunities to grow and accelerate your career. You love both learning and teaching.\u0026lt;/p\u0026gt;\nIn this role, you will work across two high-impact domains: data platform architecture and integrations with distributed systems building the infrastructure that powers Apollo’s AI-driven internal products. On the data side, you’ll organize and make sense of data at scale, working closely with our data engineering team to structure pipelines and enable intelligent product experiences. On the integrations side, you’ll own the connections layer and the distributed architecture that keeps Apollo reliably linked to the broader ecosystem at high throughput.\u0026lt;br\u0026gt;\n\u0026lt;p\u0026gt;You enjoy working cross-functionally to solve hard problems and make an impact. At Apollo, you strive for quality and are obsessed with improving automation, squashing bugs, and investigating performance improvements and innovative ideas. You bring an AI-first mindset to everything you do, reaching for AI tools as naturally as any other part of your workflow and helping the team do the same.\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Our tech stack:\u0026lt;/strong\u0026gt; \u0026lt;em\u0026gt;React.js / TypeScript\u0026amp;nbsp; ·\u0026amp;nbsp; Python ·\u0026amp;nbsp; GoLang\u0026amp;nbsp; ·\u0026amp;nbsp; MongoDB\u0026amp;nbsp; ·\u0026amp;nbsp; Elasticsearch\u0026amp;nbsp; ·\u0026amp;nbsp; Redis\u0026amp;nbsp; ·\u0026amp;nbsp; Kafka\u0026amp;nbsp; ·\u0026amp;nbsp; Kubernetes / Docker\u0026amp;nbsp; ·\u0026amp;nbsp; GCP\u0026amp;nbsp; ·\u0026amp;nbsp; Terraform / Ansible\u0026amp;nbsp; ·\u0026amp;nbsp; Grafana / Kibana\u0026amp;nbsp; ·\u0026amp;nbsp; GitHub Actions\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;DAILY ADVENTURES \u0026amp;amp; RESPONSIBILITIES\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and implement highly scalable backend services, data pipelines, and integration endpoints that perform reliably at high volume\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather product and engineering requirements; write design documents and drive technical discussions to align cross-functional stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive and lead the full software development lifecycle: product requirements, architecture, solution design, development, quality assurance, and maintenance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build systems with observability as a first-class concern proper monitoring, alerting, and dashboards so issues are caught before customers notice\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Mentor others on best practices and effectively share knowledge across the engineering team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate development progress clearly to product leads, engineering managers, and other stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be comfortable introducing new technologies and new ideas as required, including AI tools that accelerate your workflow and the team’s\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate ambiguity and roadblocks proactively when a project hits a wall, you find a path forward and maintain cadence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work effectively as part of a large global team, attending scrum ceremonies, team events, and manager 1:1s\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide and respond to technical and behavioral feedback from managers and peers in written and verbal form\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;COMPETENCIES\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively acts without being told what to do; identifies areas for improvement and drives best practices to deliver high-quality, performant, and scalable solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develops services that are highly available and scalable with proper monitoring and alerting in place\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to up-level the team by sharing knowledge and best practices across the engineering organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to deal with ambiguity and maintain momentum on projects even when hitting obstacles months in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Full ownership of projects from start to finish because deployment is not the finish line\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized and able to effectively plan and break down large projects into smaller tasks that are easier to estimate and deliver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Listens actively and seeks to understand others’ viewpoints before responding\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A creative and innovative problem solver with previous experience working in an agile, startup environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Confident in owning your role and bringing creative ideas to the hands of users\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;AI-native working style: habitually leverages AI tools across coding, debugging, review, and documentation, and stays current with emerging capabilities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;QUALIFICATIONS\u0026lt;/strong\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;u\u0026gt;\u0026lt;strong\u0026gt;Minimum 5 years \u0026lt;/strong\u0026gt;\u0026lt;/u\u0026gt;of industry experience in backend development, at least 1-2 years in senior positions, developing large-scale applications\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing distributed web applications at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Code that is comprehensible, well-structured, and highly performant\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with database modeling (SQL or NoSQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using and designing RESTful services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong knowledge of computer science fundamentals, including data structures, algorithms, and object-oriented design\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven experience leveraging AI tools to enhance software development processes, including code generation, debugging, and productivity optimization, with a willingness to stay current with emerging AI technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in fast-scaling startup or high-velocity environments where going beyond your job title was the norm\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Must have:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;Communication Skills, Problem Solving, Proactivity, Team Player, Listening Skills, Creativity and Innovation, Organization and Planning, Dealing with Ambiguity, Ownership of projects from start to finish, Distributed Web Development\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt; BS or MS degree in Computer Science, Computer Engineering or similar, GCP, Kubernetes, Docker, Mongo, Redis, Ruby on Rails, Microservices, Machine Learning\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4071429004,"name":"IT","child_ids":[],"parent_id":null}],"offices":[{"id":4040228004,"name":"Remote - Canada","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5995870004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5154822004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5995870004,"updated_at":"2026-05-22T15:20:27-04:00","requisition_id":"996","title":"Senior Solutions Consultant (Presales)","company_name":"Apollo.io","first_published":"2026-05-14T17:49:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;At Apollo, \u0026lt;strong\u0026gt;Senior Solutions Consultants\u0026lt;/strong\u0026gt; don\u0026#39;t just support deals, they shape them. This role sits at the intersection of revenue, product, and the customer, directly influencing how Apollo wins, retains, and expands its most strategic accounts. As a trusted technical and strategic advisor across the full customer lifecycle, this person drives complex, high-stakes deals forward, accelerates time-to-value, and influences long-term business outcomes for our customers. This person is not only an expert in solution architecture, but they also serve as player-coach who scales the impact of the SC function through mentorship, strategic influence, and repeatable playbooks and tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner with AEs and AMs, Sales Leadership, Customer Success, Marketing, Product, and Engineering to architect end-to-end solutions, from discovery through customer onboarding and expansion. You will also help scale the Solution Consulting team by building repeatable playbooks and tools, documenting best practices, and mentoring peers.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;What You’ll Do\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Discovery \u0026amp;amp; Value Selling \u0026lt;/strong\u0026gt;– Lead technical and business discovery to uncover pain, success metrics, and buying criteria. Align Apollo’s platform to ROI, operational efficiency, and revenue impact through tailored narratives and demos, presenting confidently to technical and non-technical executive audiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Partnership\u0026lt;/strong\u0026gt; – Co-own complex deals with AEs by collaborating on deal strategy with a strong, informed point of view to influence stakeholders, navigate buying committees, and mitigate evaluation risk through deep cross-functional engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;POC \u0026amp;amp; Trial Execution –\u0026lt;/strong\u0026gt; Design and run POC-based trials that validate business impact early, identify leading indicator success metrics, and accelerate decision-making. Facilitate the pre-sale to post-sale handoff to ensure smooth onboarding and expansion readiness for our customers.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Solution Design – \u0026lt;/strong\u0026gt;Engage technical stakeholders to design scalable, secure integrations. Produce system diagrams, data flows, and architecture recommendations that align with buyer objectives. Leverage REST APIs, CRM/marketing automation, and tools like Zapier or Workato to integrate Apollo into the GTM stack, decreasing customer time-to-value and long-term scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Strategy \u0026lt;/strong\u0026gt;– Serve as the voice of the customer, advising on go-to-market solution optimization and surfacing actionable feedback from the field to influence product roadmap priorities, GTM strategy, and how Apollo wins and retains customers.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Full-funnel Solution Management \u0026amp;amp; Tooling\u0026lt;/strong\u0026gt; – Co-create solutions that drive adoption, manage process change, and work closely with Onboarding and Success teams to mitigate post-sale risk and ensure customers achieve measurable value.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt; – Coach peers on discovery, demos, and technical and solution strategy – while contributing to internal enablement sessions, building playbooks, demo environments, and competitive resources that elevate team performance and accelerate deals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;strong\u0026gt;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;8+ years\u0026lt;/strong\u0026gt; in presales (Solution Consulting, Sales Engineering, or Technical Success) with a track record of owning and influencing complex, high-stakes SaaS deals in a GTM technology environment. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;At least \u0026lt;strong\u0026gt;4+ years\u0026lt;/strong\u0026gt; of demonstrated experience selling to Enterprise-level accounts.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to lead technical solution validation with a consultative, customer-obsessed approach: \u0026lt;/strong\u0026gt;Live our \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;be customer obsessed\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;em\u0026gt; \u0026lt;/em\u0026gt;value by deeply understanding each strategic account\u0026#39;s goals to reduce evaluation risk, accelerate sales velocity, and put customer success at the center of every engagement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience with integration-heavy customer lifecycles \u0026lt;/strong\u0026gt;within the sales tech stack ecosystem.\u0026lt;strong\u0026gt; Fluency with REST APIs, CRMs, data pipelines, and sales/marketing automation tools\u0026lt;/strong\u0026gt;, with the ability to design scalable, integration-rich solutions.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive-level communication skills\u0026lt;/strong\u0026gt;: able to present credibly to VP- and C-level stakeholders by leveraging storytelling skills while adapting technical depth to the audience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional Operator\u0026lt;/strong\u0026gt;: proven ability to partner effectively with Sales, Customer-Onboarding, Success, Marketing, Product and Engineering to deliver measurable customer outcomes and live our \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;be “all for one”\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;value.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;AI-Native Mentality:\u0026lt;/strong\u0026gt; You have a demonstrated track record of \u0026lt;strong\u0026gt;\u0026lt;em\u0026gt;taking extreme ownership\u0026lt;/em\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;strong\u0026gt;,\u0026lt;/strong\u0026gt; by embracing AI technology not as a nice-to-have but as a core part of how you work, backed by a builder’s mindset for applying AI in innovative ways to work smarter and solve problems faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;Nice to Have\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Past experience at a \u0026lt;strong\u0026gt;fast-growing PLG or hybrid go-to-market\u0026lt;/strong\u0026gt; SaaS company.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven success as a player-coach\u0026lt;/strong\u0026gt;: mentoring peers across both presales and cross-functional teams, contributing scalable assets, and elevating team performance.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognized as a \u0026lt;strong\u0026gt;thought leader \u0026lt;/strong\u0026gt;in sales technology, marketing automation, leveraging AI, or with RevOps best practices.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$185,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$205,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$185,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$205,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059024004,"name":"Success","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5920775004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5122325004,"location":{"name":"Remote, Poland"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5920775004,"updated_at":"2026-04-13T13:01:00-04:00","requisition_id":"981","title":"Senior Technical Recruiter \u0026 People Ops Lead","company_name":"Apollo.io","first_published":"2026-04-10T16:22:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Apollo’s Poland office is one of our most technically talented and tightly-knit engineering hubs, and the person who recruits for it needs to be exceptional. We are hiring a Senior Technical Recruiter to own end-to-end hiring for our Poland team: a permanent, solo role with real autonomy, real ownership, and real impact on how we build one of Apollo’s most important technical sites.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not only a req-execution role. You will be a system-level operator: designing and improving how hiring works in Poland, acting as a trusted advisor to Engineering leaders, building Apollo’s employer brand in the local market, and bringing AI-native workflows to everything you do. You come with your own playbook, you adapt it to our context, and you make it better.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Beyond recruiting, you will work alongside Apollo\u0026#39;s Poland People Operations team members to support the broader employee experience in Poland. Together, you will ensure Poland-based employees are well-supported and that people processes run smoothly. Your recruiting-first background makes you a natural complement to a more HR-specialist colleague, you bring talent market knowledge, candidate experience instincts, and a builder\u0026#39;s mindset to a team.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to our Technical Recruitment Manager and work closely with the broader People and Talent team globally. You will be the single point of contact for all things TA in Poland, which means the best candidates in the market know Apollo because of you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Own Full-Cycle Technical Recruiting\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Run end-to-end hiring for Software Engineers (Backend, Frontend, Fullstack, Staff and above) and other technical roles across the Poland office, from sourcing strategy through offer close\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner deeply with Engineering and Product leaders to understand role requirements, craft accurate scorecards, and act as a trusted advisor on hiring decisions and market realities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain strong pipelines of passive technical talent through creative sourcing strategies, going well beyond LinkedIn Recruiter into niche Polish tech communities, referral networks, and direct outreach\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence hiring decisions using data-driven pipeline analytics, market benchmarks, and funnel insights\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Drive System-Level Impact\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify systemic problems in the Poland hiring process and design solutions that change how we operate, not just patches but durable improvements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement AI-powered recruiting workflows that improve sourcing speed, outreach personalisation, pipeline analytics, and candidate screening, bringing tools beyond basic prompt usage including structured automations, integrations, and agentic workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build recruiting frameworks and playbooks that can scale with the Poland team as it grows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Orchestrate cross-functional coordination across Talent Acquisition, People Ops, Compensation, and business teams to ensure a seamless hiring-to-onboard-to growth experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Poland People Ops team member to support employees on HR queries, policies, and benefits, and help localise and communicate those policies for the Polish context\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Champion Candidate Experience and Employer Brand\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and continuously improve the candidate experience across every stage of the hiring funnel, from first touch to offer, ensuring Apollo is known as a standout employer in the Polish tech market\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Apollo’s employer brand presence in Poland through community engagement, social content, partnerships with local universities and tech networks, and event presence that builds Apollo’s reputation as a destination for top Polish engineering talent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a culture carrier for the Poland office, representing Apollo’s values, energy, and mission in every candidate interaction and contributing to employee engagement initiatives and team events that make Poland a great place to work\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Elevate the Team\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Share workflows, processes, and frameworks with the broader TA team globally, raising the standard for how technical recruiting is done at Apollo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and surface insights from the Poland talent market that inform global TA strategy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to cross-functional People and Talent initiatives beyond pure recruiting, including People Ops workflows, onboarding process improvements, and talent branding projects\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What You’ll Bring\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5 or more years of full-cycle technical recruiting experience with strong experience in high-growth startup or scaleup environments and have previously built an employer brand presence for a tech company in Poland.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep technical credibility: you understand engineering roles, levels, and technical requirements well enough to source, assess, and advise effectively without needing to be told what to look for\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A proven track record of operating as a trusted strategic partner to Engineering and Product leaders: you shape hiring strategy, influence decisions, and push back with data when needed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong data and analytics capability: you build pipeline reports, diagnose funnel bottlenecks, identify systemic patterns, and use structured analysis to drive stakeholder decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;An AI-native mindset with the receipts to prove it: you have built AI-powered recruiting workflows, can describe the specific tools and automations you use, and are already thinking about what you would build at Apollo\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Some exposure to HR generalist or People Operations work, whether in a formal capacity or as part of a broad TA role, and a genuine curiosity to learn the Polish employment landscape\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative by nature, with strong EQ and discretion, experience working closely with an HR partner to build trust with employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional candidate experience instincts: you think of recruiting as sales, not administration, and you design processes that reflect that\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-sufficiency and extreme ownership: you do not need to be managed to produce results. You observe, diagnose, build, and execute. You bring your own workflows and improve them for Apollo’s context\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;[\u0026lt;strong\u0026gt;Preferred\u0026lt;/strong\u0026gt;] Based in one of the major cities (Krakow, Poznan or Warsaw)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045554004,"name":"People","child_ids":[],"parent_id":null}],"offices":[{"id":4040294004,"name":"Remote - Poland","location":"Poland","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5737781004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5020036004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5737781004,"updated_at":"2026-05-22T16:18:08-04:00","requisition_id":"907","title":"Solutions Consultant II (Presales)","company_name":"Apollo.io","first_published":"2025-12-15T17:58:48-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Apollo.io is hiring\u0026amp;nbsp;a\u0026lt;strong\u0026gt; Solutions Consultant II \u0026lt;/strong\u0026gt;to be a trusted technical and strategic advisor across the full customer lifecycle—driving complex, high-stakes deals forward, accelerating time-to-value, and influencing long-term business outcomes. They are not only experts in solution architecture, but also serve as player-coaches who scale the impact of the SC function through mentorship, strategic influence, and reusable assets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner with AEs and AMs, Sales Leadership, Customer Success, Product, and Engineering to architect end-to-end solutions—from discovery through onboarding and expansion. You will also help scale the Solution Consulting team by building reusable assets, documenting best practices, and mentoring peers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Discovery \u0026amp;amp; Value Selling \u0026lt;/strong\u0026gt;– Lead technical and business discovery to uncover pain, success metrics, and buying criteria. Align Apollo to ROI, operational efficiency, and revenue impact through tailored narratives and demos, presenting confidently to technical and non-technical audiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Partnership –\u0026lt;/strong\u0026gt; Co-own complex deals with AEs, influencing stakeholders, navigating buying committees, and mitigating evaluation risk through multi-threading.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;POC \u0026amp;amp; Trial Execution –\u0026lt;/strong\u0026gt; Design and run POC-based trials that validate impact early, define success metrics, and accelerate decision-making. Bridge pre-sale and post-sale to ensure smooth onboarding and expansion readiness.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Solution Design – \u0026lt;/strong\u0026gt;Engage technical stakeholders to design scalable, secure integrations. Produce system diagrams, data flows, and architecture that align with buyer objectives. Leverage REST APIs, CRM/marketing automation, and tools like Zapier to integrate Apollo into the GTM stack, decreasing customers’ time-to-value and long-term scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling \u0026amp;amp; Product Strategy\u0026lt;/strong\u0026gt; – Service as the voice of the customer advising on GTM stack optimization and bring actionable feedback from the field to influence product roadmap priorities, GTM strategy, and customer experience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Full-funnel Solution Management\u0026lt;/strong\u0026gt; – Co-create solutions that drive adoption, manage process change, and work closely with Onboarding and CS teams to mitigate post-sale risk to value realization.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt; – Coach peers on discovery, demos, and technical strategy; contribute to internal enablement sessions. Build playbooks, demo environments, templates, and competitive resources that accelerate the entire team.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Required\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4–8+ years\u0026lt;/strong\u0026gt; in Solution Consulting, Sales Engineering, or Technical Success, with at least \u0026lt;strong\u0026gt;1 year\u0026lt;/strong\u0026gt; in GTM tech experience and a track record of influencing complex, high-stakes SaaS deals.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to lead technical validation\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;with a consultative approach\u0026lt;/strong\u0026gt; that reduces evaluation risk and accelerates sales velocity for strategic accounts.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Background in integration-heavy customer lifecycles, \u0026lt;/strong\u0026gt;especially in RevOps and sales tech stack.\u0026lt;strong\u0026gt; Understanding of REST APIs, CRMs, data pipelines, and sales/marketing automation tools\u0026lt;/strong\u0026gt;, with the ability to design scalable, integration-rich solutions.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive-level communication skills\u0026lt;/strong\u0026gt; — able to present credibly to VP- and C-level stakeholders while adapting technical depth to the audience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional operator\u0026lt;/strong\u0026gt; — partners effectively with Sales, Onboarding, CS, Product, and Engineering to deliver measurable customer outcomes.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable leveraging AI-native GTM tools\u0026lt;/strong\u0026gt; in daily workflows to enhance discovery, solution design, and customer enablement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience maximizing post-sale GTM tech impact\u0026lt;/strong\u0026gt; — architecting adoption, enablement, and expansion strategies that help revenue teams realize the full value of their technology investments and drive measurable pipeline or retention gains.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Past experience at a \u0026lt;strong\u0026gt;fast-growing PLG or dual-motion SaaS company\u0026lt;/strong\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven success as a player-coach\u0026lt;/strong\u0026gt; — mentoring peers, contributing scalable assets, and elevating team performance.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognized as a \u0026lt;strong\u0026gt;thought leader\u0026lt;/strong\u0026gt; in sales technology, marketing automation, efficiency leveraging AI or RevOps best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job__pay-ranges\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;body\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Annual Pay Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$175,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$185,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059024004,"name":"Success","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5983042004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"education":"education_optional","internal_job_id":5147724004,"location":{"name":"Hybrid, London"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5983042004,"updated_at":"2026-05-22T15:20:09-04:00","requisition_id":"988","title":"Solutions Consultant II (Presales, EMEA)","company_name":"Apollo.io","first_published":"2026-05-05T15:17:07-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;Apollo.io is hiring\u0026amp;nbsp;a\u0026lt;strong\u0026gt; Solutions Consultant II \u0026lt;/strong\u0026gt;to be a trusted technical and strategic advisor across the full customer lifecycle—driving complex, high-stakes deals forward, accelerating time-to-value, and influencing long-term business outcomes. They are not only experts in solution architecture, but also serve as player-coaches who scale the impact of the SC function through mentorship, strategic influence, and reusable assets.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will partner with AEs and AMs, Sales Leadership, Customer Success, Product, and Engineering to architect end-to-end solutions—from discovery through onboarding and expansion. You will also help scale the Solution Consulting team by building reusable assets, documenting best practices, and mentoring peers.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;span style=\u0026quot;font-size: 14pt;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Discovery \u0026amp;amp; Value Selling \u0026lt;/strong\u0026gt;– Lead technical and business discovery to uncover pain, success metrics, and buying criteria. Align Apollo to ROI, operational efficiency, and revenue impact through tailored narratives and demos, presenting confidently to technical and non-technical audiences.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Partnership –\u0026lt;/strong\u0026gt; Co-own complex deals with AEs, influencing stakeholders, navigating buying committees, and mitigating evaluation risk through multi-threading.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;POC \u0026amp;amp; Trial Execution –\u0026lt;/strong\u0026gt; Design and run POC-based trials that validate impact early, define success metrics, and accelerate decision-making. Bridge pre-sale and post-sale to ensure smooth onboarding and expansion readiness.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Discovery \u0026amp;amp; Solution Design – \u0026lt;/strong\u0026gt;Engage technical stakeholders to design scalable, secure integrations. Produce system diagrams, data flows, and architecture that align with buyer objectives. Leverage REST APIs, CRM/marketing automation, and tools like Zapier to integrate Apollo into the GTM stack, decreasing customers’ time-to-value and long-term scalability.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Tooling \u0026amp;amp; Product Strategy\u0026lt;/strong\u0026gt; – Service as the voice of the customer advising on GTM stack optimization and bring actionable feedback from the field to influence product roadmap priorities, GTM strategy, and customer experience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Full-funnel Solution Management\u0026lt;/strong\u0026gt; – Co-create solutions that drive adoption, manage process change, and work closely with Onboarding and CS teams to mitigate post-sale risk to value realization.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Enablement\u0026lt;/strong\u0026gt; – Coach peers on discovery, demos, and technical strategy; contribute to internal enablement sessions. Build playbooks, demo environments, templates, and competitive resources that accelerate the entire team.\u0026lt;/p\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;line-height: 1;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;What We’re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Required\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;6+ years\u0026lt;/strong\u0026gt; in Solution Consulting, Sales Engineering, or Technical Success, with at least \u0026lt;strong\u0026gt;1 year\u0026lt;/strong\u0026gt; in GTM tech experience and a track record of influencing complex, high-stakes SaaS deals.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven ability to lead technical validation\u0026lt;/strong\u0026gt; \u0026lt;strong\u0026gt;with a consultative approach\u0026lt;/strong\u0026gt; that reduces evaluation risk and accelerates sales velocity for strategic accounts.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Background in integration-heavy customer lifecycles, \u0026lt;/strong\u0026gt;especially in RevOps and sales tech stack.\u0026lt;strong\u0026gt; Understanding of REST APIs, CRMs, data pipelines, and sales/marketing automation tools\u0026lt;/strong\u0026gt;, with the ability to design scalable, integration-rich solutions.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Executive-level communication skills\u0026lt;/strong\u0026gt; — able to present credibly to VP- and C-level stakeholders while adapting technical depth to the audience.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-functional operator\u0026lt;/strong\u0026gt; — partners effectively with Sales, Onboarding, CS, Product, and Engineering to deliver measurable customer outcomes.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Comfortable leveraging AI-native GTM tools\u0026lt;/strong\u0026gt; in daily workflows to enhance discovery, solution design, and customer enablement.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience maximizing post-sale GTM tech impact\u0026lt;/strong\u0026gt; — architecting adoption, enablement, and expansion strategies that help revenue teams realize the full value of their technology investments and drive measurable pipeline or retention gains.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;\u0026amp;nbsp;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Past experience at a \u0026lt;strong\u0026gt;fast-growing PLG or dual-motion SaaS company\u0026lt;/strong\u0026gt;.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Proven success as a player-coach\u0026lt;/strong\u0026gt; — mentoring peers, contributing scalable assets, and elevating team performance.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recognized as a \u0026lt;strong\u0026gt;thought leader\u0026lt;/strong\u0026gt; in sales technology, marketing automation, efficiency leveraging AI or RevOps best practices\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;div class=\u0026quot;job__pay-ranges\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;body\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059024004,"name":"Success","child_ids":[],"parent_id":null}],"offices":[{"id":4064739004,"name":"United Kingdom","location":"London, England, United Kingdom","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5813879004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5057121004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":null,"value_type":"single_select"}],"id":5813879004,"updated_at":"2026-03-16T13:32:09-04:00","requisition_id":"962","title":"Staff Product Designer ","company_name":"Apollo.io","first_published":"2026-03-04T14:35:49-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are hiring a Staff Product Designer to help craft the future of our product. We are looking for a strong systems thinker who can navigate the intricacies of SaaS products and deliver user-centric solutions. Product Designers at \u0026lt;a href=\u0026quot;http://apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt; serve a vital role in helping us learn, test, and iterate to build the best experiences possible for our users. We appreciate designers who think deeply, speak clearly, love collaboration and feedback, and are always learning.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our Product Managers, Design, and Engineering teams are structured as Squads. You will be assigned to a Squad alongside one Product Manager and multiple Engineers, and you will regularly collaborate with designers from other pods to ensure a cohesive user experience across the platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work with the Product Manager on your squad to brainstorm, build, and validate solutions for complex user problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineers on your squad to understand technical constraints, hand off designs, and run design QA for enterprise-level features.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Map complex user workflows and system interactions to create clear, scalable solutions within our CRM product.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your squad during Weekly Sprint Planning \u0026amp;amp; Daily Standups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with other Designers to provide feedback, share learnings, and maintain a cohesive end-to-end experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Interview enterprise users to validate designs and learn about their specific problems and goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use and contribute to our design system to ensure consistency and scalability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Consistently integrate quantitative and qualitative data into essential product decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with your squad to identify the highest impact areas to work on, develop hypotheses, test, and iterate.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience designing and shipping complex, enterprise-level SaaS products. Experience in CRM, sales-tech, or related B2B domains is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are an expert systems thinker. You can deconstruct complex problems, understand how different parts of a system connect, and design solutions that are scalable, maintainable, and coherent.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have expert design instincts and best practice knowledge to translate user problems, business objectives, and technical constraints into excellent product experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re a self-starter that thrives while working in a fast-paced environment on multiple projects simultaneously.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience creating and maintaining components across multiple product surfaces in Figma.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You are a voracious learner, constantly trying to learn how to improve customer experience and drive core metrics. You stay up to date with modern design tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re experimentation-oriented. You can conduct user interviews, analyze results, form hypotheses, test them with prototypes or product experiments, and iterate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;No big ego. You have respect for your cross-functional partners and a shared understanding of the team\u0026#39;s goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$236,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$295,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$205,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$256,500 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4059012004,"name":"Design","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5986877004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149654004,"location":{"name":"Remote, United States"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5986877004,"updated_at":"2026-05-04T16:56:11-04:00","requisition_id":"991","title":"Support Operations Manager","company_name":"Apollo.io","first_published":"2026-05-04T16:56:11-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;The Role\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will set the direction for how Apollo uses AI and automation within our support platform, own the execution of that strategy, and drive adoption across the org. This is a high-ownership role that requires someone comfortable operating with autonomy and building from a blank page.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will have full ownership over our Intercom platform, AI agent configuration, and the workflow automation layer that sits beneath it. You will define the roadmap for your domain and partner with your manager when decisions require broader cross-functional alignment or executive sponsorship. The expectation is that you bring a clear point of view and can back it up with data.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You influence adjacent team roadmaps, set direction for your area, and operate without day-to-day guidance. If you thrive in ambiguous, high-impact environments and want to own a critical piece of how we serve our customers, we would love to hear from you.\u0026lt;/p\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Own\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;AI Agent and Automation Strategy\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the end-to-end performance of Intercom Fin AI, from configuration and content training to continuous optimization, with AI deflection rate as your primary success metric.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Independently identify automation opportunities across the customer journey: define what should be automated, build it, and lead org-wide rollout and adoption.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Design and iterate on intelligent routing logic and workflow automation that drives high contact deflection while preserving quality and customer satisfaction.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Analyze deflection trends, escalation patterns, and AI performance data to continuously close gaps between automated and human-handled contacts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Support Tech Stack Ownership\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary internal expert for Intercom, owning platform architecture, enhancements, troubleshooting, and strategic roadmap input.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Apply a structured product development methodology to intake, scope, and deliver requests with clear documentation, communication plans, and stakeholder alignment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the integration architecture between Intercom and adjacent tools such as Salesforce, Zapier, Zendesk KB, and Assembled. You\u0026#39;re not just an expert in tooling but also in analyzing the underlying data to drive better operational outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the go-to internal consultant for all things support technology, proactively bringing insights and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Customer Experience and Proactive Support\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify high-friction, low-satisfaction customer interaction paths and lead initiatives to remove or redesign them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze user behavior and engagement data to surface opportunities for proactive outreach, delivering the right support touchpoint at the right moment in the customer journey, segmented by role and persona.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product and Engineering teams to synchronize proactive support efforts with product launches and feature changes, and to surface important product feedback from support interactions back into the roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Operational Efficiency and Insight\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Continuously analyze support performance metrics and processes, translating data into concrete process improvements and automation investments.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce response and resolution times through intelligent automation and smarter ticket handling, while maintaining a strong agent experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define and track success metrics for automation initiatives, and communicate impact clearly to Support leadership and cross-functional stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h1\u0026gt;\u0026lt;strong\u0026gt;About You\u0026lt;/strong\u0026gt;\u0026lt;/h1\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;5+ years in Support Operations, GTM Ops, Revenue Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;3+ years of hands-on experience with a support tech stack; direct Intercom experience a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Proven track record of building and optimizing AI chatbots or automated customer interaction flows, with measurable impact on resolution or deflection rates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Experience integrating support tools with adjacent platforms including CRMs, quality assurance tools, knowledge base systems, and workforce management systems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026amp;nbsp;Experience with automation tools (Zapier, N8N) a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Skills and Mindset\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You don\u0026#39;t wait to be told what to do. You identify the opportunity, build the case, and execute.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re highly analytical: comfortable moving from raw data to a clear narrative and recommendation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re an experienced project manager who has led mid-to-large-scale system rollouts with well-defined project and communication plans.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re highly collaborative with strong communication skills: you work comfortably across support agents, engineers, and senior leadership, can set expectations clearly, and are willing to push back constructively when priorities need to be realigned.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;re energized by the intersection of customer experience and technology and hold a high bar for both.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\u0026quot;OTE\u0026quot;) range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD\u0026amp;amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 1 Pay Range (San Francisco, New York City, Seattle)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$159,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$199,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;Tier 2 Pay Range (All other US Locations)\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$138,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$173,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045550004,"name":"Revenue","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5986878004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5149654004,"location":{"name":"Remote, Canada"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5986878004,"updated_at":"2026-05-04T16:56:14-04:00","requisition_id":"991","title":"Support Operations Manager","company_name":"Apollo.io","first_published":"2026-05-04T16:56:14-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apollo is seeking a \u0026lt;strong\u0026gt;GTM Strategy \u0026amp;amp; Operations Manager \u0026lt;/strong\u0026gt;to join our Revenue Operations Strategy \u0026amp;amp; Operations team. This role sits at the center of our Go-To-Market organization and is responsible for ensuring our data, forecasting, and GTM performance metrics are accurate, trusted, and accessible across the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work closely with BI/Analytics, Sales Ops, CS Ops, Finance, and GTM leadership to build a reliable source of truth across our ARR waterfall, define core revenue and customer metrics, and deliver insights that inform GTM strategy and execution. This is a highly cross-functional, high-impact role for someone who enjoys combining deep analytics with operational problem solving.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain source-of-truth reporting across the ARR waterfall, including key dimensionality, and GTM Scorecard metrics. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with BI/Analytics to develop scalable data models and dashboards that ensure data confidence and consistency for GTM stakeholders and analytics communities. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define, document, and operationalize core GTM metrics, including logo definitions, ARR growth and accounting logic, funnel metrics, retention, and expansion.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop and maintain advanced SQL-based analyses to support forecasting, pipeline health, performance tracking, and strategic decision-making.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver clear, actionable insights to GTM and RevOps leadership to support planning, prioritization, and execution.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support operational analytics initiatives such as source attribution, channel and partner performance, and funnel optimization across Sales and Customer Success.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure Salesforce data is well understood, modeled correctly, and effectively leveraged in reporting and analysis.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Qualifications and Experience\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Expert-level SQL skills, with the ability to build complex, performant queries and data models.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong experience working with Salesforce data and architecture.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in data visualization and storytelling using tools such as Tableau, Looker, or similar.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in Revenue Operations, GTM analytics, or Strategy \u0026amp;amp; Operations, preferably across Sales and Customer Success.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of B2B SaaS GTM motions, including acquisition funnels, retention, and expansion.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to translate ambiguous business questions into structured analyses and insights.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills and comfort working cross-functionally with technical and non-technical stakeholders.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in Sales Operations, Revenue Operations, or a related role. \u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in fast-paced, product-led, high-growth SaaS companies.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional skills in cross-functional collaboration, data analysis, and operational problem solving.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045550004,"name":"Revenue","child_ids":[],"parent_id":null}],"offices":[{"id":4026954004,"name":"United States","location":null,"child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/apolloio/jobs/5960316004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5138307004,"location":{"name":"Office, Mexico City"},"metadata":[{"id":25176897004,"name":"Hiring Health","value":"On Track","value_type":"single_select"}],"id":5960316004,"updated_at":"2026-04-21T09:31:01-04:00","requisition_id":"ZL2876","title":"Workforce Manager","company_name":"Apollo.io","first_published":"2026-04-21T09:30:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;0\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world\u0026#39;s largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;2\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, \u0026lt;a class=\u0026quot;notion-link-token notion-focusable-token notion-enable-hover\u0026quot; href=\u0026quot;http://apollo.io/\u0026quot; data-token-index=\u0026quot;4\u0026quot;\u0026gt;\u0026lt;span class=\u0026quot;link-annotation-7a57a4e3-9668-4c92-9fb1-a9318bf3a91b--723603012\u0026quot;\u0026gt;Apollo.io\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt; turns prospects into customers.\u0026amp;nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;We are seeking an experienced \u0026lt;strong\u0026gt;Workforce Manager\u0026lt;/strong\u0026gt; to lead and optimize our support team\u0026#39;s operational efficiency. This role will oversee real-time management, forecasting, scheduling, and capacity planning to ensure the right staffing levels are maintained across all customer support channels.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;The Workforce Manager will play a critical role in aligning staffing strategies with business goals, ensuring that service level agreements (SLAs) are met while optimizing costs and agent productivity. This individual will lead a team of Real-Time Analysts (RTA) and Scheduling Analysts, collaborating closely with Customer Support Leadership, HR, and Finance to develop best-in-class workforce management practices. The ideal candidate is data-driven, proactive, and experienced in WFM methodologies. They should be able to analyze trends, recommend adjustments, and drive process improvements that enhance efficiency and customer experience.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Develop and implement long-term workforce strategies to support business objectives and expected volume growth.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Lead forecasting and capacity planning efforts, ensuring accurate staffing models across multiple channels (phone, chat, email, etc.)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Build and refine staffing models that balance service levels, labor costs, and agent utilization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Manage headcount planning and hiring recommendations, working closely with Recruiting to ensure staffing needs are met on time. Real-Time \u0026amp;amp; Scheduling Operations\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Oversee real-time monitoring and intraday adjustments to ensure SLAs are met.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Manage a team of Real-Time Analysts and Scheduling Analysts, coaching them to enhance workforce efficiency.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Ensure adherence tracking and schedule compliance, minimizing shrinkage and idle time.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Drive continuous improvement initiatives to optimize agent occupancy, reduce handle time, and improve overall efficiency. Reporting \u0026amp;amp; Data Analysis\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Monitor and report on key WFM metrics, including forecast accuracy, occupancy, adherence, and SLA performance.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Provide regular workforce analytics and recommendations to leadership for operational improvements.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Develop and maintain dashboards and reports to track agent performance and staffing trends. Collaboration \u0026amp;amp; Stakeholder Management\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Partner with Customer Support Leadership to align workforce management with business priorities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;• Work closely with Finance \u0026amp;amp; HR to manage labor costs, headcount planning, and budgeting.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Collaborate with Technology \u0026amp;amp; Ops teams to optimize workforce management tools and automation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;• Drive engagement with front-line managers to ensure effective communication of schedules, adherence expectations, and workforce updates.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;h3\u0026gt;We are AI Native\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you\u0026#39;re energized by finding smarter, faster ways to get things done using AI and automation, you\u0026#39;ll thrive here.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Why You’ll Love Working at Apollo\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u0026lt;strong\u0026gt;take extreme ownership\u0026lt;/strong\u0026gt; of our work, \u0026lt;strong\u0026gt;move with focus and urgency\u0026lt;/strong\u0026gt;, and \u0026lt;strong\u0026gt;learn voraciously\u0026lt;/strong\u0026gt; to stay ahead.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We invest deeply in your growth, ensuring you have the resources, support, and autonomy to\u0026amp;nbsp;\u0026lt;strong\u0026gt;own your role and make a real impact\u0026lt;/strong\u0026gt;. Collaboration is at our core—we’re \u0026lt;strong\u0026gt;all for one\u0026lt;/strong\u0026gt;, meaning you’ll have a team across departments ready to help you succeed. We encourage \u0026lt;strong\u0026gt;bold ideas and courageous action\u0026lt;/strong\u0026gt;, giving you the freedom to experiment, take smart risks, and drive big wins.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Learn more\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.apollo.io/we-are-apollo\u0026quot;\u0026gt;here!\u0026lt;/a\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4045553004,"name":"Support","child_ids":[],"parent_id":null}],"offices":[{"id":4059562004,"name":"Office - Mexico City","location":"Mexico City, Mexico City, Mexico","child_ids":[],"parent_id":null}]}],"meta":{"total":44}}