{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/amount/jobs/5127499007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4627391007,"location":{"name":"Chicago, IL"},"metadata":null,"id":5127499007,"updated_at":"2026-05-05T17:05:38-04:00","requisition_id":"JR0306102","title":"Account Specialist, Affiliate Growth","company_name":"FIS® Amount™","first_published":"2026-05-04T10:29:16-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;FIS® Amount™\u0026lt;/a\u0026gt; provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at \u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;www.fisglobal.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Overview:\u0026lt;br\u0026gt;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As the Account Specialist for Growth Initiatives, you will be the tactical engine behind our most critical affiliate partnerships. Reporting directly to the Head of Customer Success, you will sit at the intersection of sales enablement, client onboarding, and performance analytics. Your mission is to ensure that partners on platforms like \u0026lt;strong\u0026gt;Credit Karma, Bankrate, and CD Valet\u0026lt;/strong\u0026gt; aren’t just \u0026quot;active,\u0026quot; but are optimized for maximum growth and revenue.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;Key Responsibilities:\u0026lt;/h3\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Partner Activation \u0026amp;amp; Onboarding\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the \u0026quot;hands-on\u0026quot; onboarding process for new clients, ensuring a seamless transition from sales to active status.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the primary point of contact for daily operations across our core affiliate channels (Credit Karma, Bankrate, CD Valet).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with internal implementation teams to ensure technical setups and changes are accurate and timely.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Sales Enablement \u0026amp;amp; Deal Support\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide real-time support to the sales team to help close complex deals within the affiliate ecosystem.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop a deep understanding of each affiliate platform’s unique requirements to guide clients through the nuances of each channel and strategies to run a successful program.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Spearheading cross-functional initiatives to educate the broader FIS sales organization on Amount’s affiliate value proposition\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Performance Optimization\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Monitor partner performance daily to identify trends, bottlenecks, or opportunities for increased volume.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analyze client data to identify \u0026quot;success stories\u0026quot; that can be turned into case studies or sales collateral.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work closely with the Customer Success Managers to deliver data-backed optimization recommendations to clients that improve their ROI.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt; Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide feedback to the Chief Strategy Officer and Head of Client Services regarding \u0026quot;production cohesion\u0026quot;—identifying which product features are needed to drive further affiliate growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support revenue forecasting efforts by providing granular updates on partner health and pipeline movement.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Qualifications:\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 5–7 years in Account Management, Customer Success, or Sales Operations (Affiliate Marketing, Analytics or Business Development experience is preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Aptitude:\u0026lt;/strong\u0026gt; Comfortable navigating data models and working with implementation teams to troubleshoot technical integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Mindset:\u0026lt;/strong\u0026gt; Ability to look at a spreadsheet of performance data and extract a clear, actionable narrative for a client.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Communication:\u0026lt;/strong\u0026gt; Exceptional presentation skills to prospective clients and existing customer senior stakeholders; you can take complex program data and \u0026quot;package\u0026quot; it into a compelling story.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Agility:\u0026lt;/strong\u0026gt; You thrive in a \u0026quot;growth\u0026quot; environment where processes are being built in real-time.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;Why This Role?\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;This isn\u0026#39;t a traditional \u0026quot;maintenance\u0026quot; account management role. You are joining a high-visibility initiative backed by the CSO and Head of CS. You will have a direct hand in shaping the company\u0026#39;s growth trajectory via digital marketing affiliate channels and will gain deep exposure to both the strategic and operational sides of the business.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range: \u0026lt;/strong\u0026gt;$97,500 - $130,000\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NOTE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Current and future sponsorship not available for this position\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://www.fisglobal.com/privacy\u0026quot;\u0026gt;Online Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt; supplement document \u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sourcing Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4019195007,"name":"Customer Success","child_ids":[],"parent_id":4019175007}],"offices":[{"id":4016993007,"name":"Chicago HQ","location":"Chicago, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/amount/jobs/5139729007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4633397007,"location":{"name":"Chicago, IL"},"metadata":null,"id":5139729007,"updated_at":"2026-05-17T17:11:46-04:00","requisition_id":"JR0304843","title":"Automation Engineer","company_name":"FIS® Amount™","first_published":"2026-05-17T17:11:46-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;FIS® Amount™\u0026lt;/a\u0026gt; provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at \u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;www.fisglobal.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A DAY IN THE LIFE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Automation Engineer, your days will be focused on developing and enhancing our automation framework. You will play a crucial role in developing robust automation frameworks using Java/Python and other technologies to support our QA processes. You will collaborate closely with QA engineers, developers, and stakeholders to ensure high-quality delivery of software products. You’ll also experiment with AI-powered testing tools to accelerate coverage, generate test data, and identify defects faster.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Team:\u0026lt;/strong\u0026gt; You’ll work with a team of \u0026lt;em\u0026gt;~5\u0026lt;/em\u0026gt; quality engineers.\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Similar job titles:\u0026lt;/strong\u0026gt; Test Automation Engineer, Software Automation Engineer, Quality Automation Engineer, Automation Test Engineer, Automation Developer, Software Development Engineer in Test\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Base Salary:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;$80,000 - $100,000 annually\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’LL TRUST YOU TO DELIVER:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and develop scalable automation frameworks from scratch using Java/Python and other open-source tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Playwright, Cyprus, Selenium or equivalent\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement automated test scripts for functional and regression testing\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Integrate automated tests with continuous integration/continuous deployment (CI/CD) pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI-assisted testing frameworks and tools to enhance automation efficiency and coverage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with cross-functional teams to understand project requirements and ensure test coverage\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Troubleshoot and debug automation failures in a timely manner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain and enhance existing automation frameworks and test suites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on industry best practices and new technologies to improve testing efficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be proactive in identifying areas for improvement and optimizing existing systems for performance and reliability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU LIKELY BRING TO THE TABLE:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2+ years of proven experience as a Java Developer, preferably with exposure to QA automation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Openness to adopting AI in QA workflows (e.g., AI-based test case generation, data validation)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong proficiency in Java programming language and object-oriented concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with web technologies such as HTML, CSS, JavaScript, and web services (RESTful APIs)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in writing and optimizing SQL queries, with hands-on experience in relational databases (e.g., PostgreSQL or MySQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with version control systems (e.g., Git) and CI/CD tools (e.g., Jenkins, Bamboo, Argo)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues and communicate findings effectively\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of Agile/Scrum methodologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with cloud platforms (e.g., AWS) and containerization (e.g., Docker)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of database technologies (PostgreSQL)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor’s/master’s degree in computer science, Engineering, or related field preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of financial concepts and processes is preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic understanding of Selenium webdriver is preferred\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NOTE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Current and future sponsorship not available for this position\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://www.fisglobal.com/privacy\u0026quot;\u0026gt;Online Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt; supplement document \u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sourcing Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4019210007,"name":"Quality Engineering","child_ids":[],"parent_id":4019203007}],"offices":[{"id":4016993007,"name":"Chicago HQ","location":"Chicago, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/amount/jobs/5139732007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":true}],"internal_job_id":4633398007,"location":{"name":"Chicago, IL"},"metadata":null,"id":5139732007,"updated_at":"2026-05-27T09:55:05-04:00","requisition_id":"TBD","title":"Production Support Engineer","company_name":"FIS® Amount™","first_published":"2026-05-17T17:19:05-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;FIS® Amount™\u0026lt;/a\u0026gt; provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at \u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;www.fisglobal.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A DAY IN THE LIFE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Production Support Engineering team plays a key role at FIS® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution following industry best practices. You’ll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms. \u0026amp;nbsp;Each day, you’ll interact with every aspect of our organization to find the best solution for our partner. \u0026amp;nbsp;Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partners’ SLA requirements. \u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Team:\u0026lt;/strong\u0026gt; This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others.\u0026amp;nbsp;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Salary:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;$73,000-$80,000 base salary\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Similar job titles: \u0026lt;/strong\u0026gt;Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer\u0026lt;/p\u0026gt;\n\u0026lt;p style=\u0026quot;padding-left: 40px;\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’LL TRUST YOU TO DELIVER:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical ability to deep dive into issues by querying tables, analyzing data and problem-solving\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritization and triage of incoming requests/issues\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive incident resolution and lead conversations with cross-functional groups. \u0026amp;nbsp; Ask the right questions to help determine impact/priority and the correct route for resolution.\u0026amp;nbsp; Oversee a technical bridge, if required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Management of all incidents through the incident management lifecycle\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Documentation of all relevant events, getting status reports while driving decision-making and resolution\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure stakeholders are updated according to predefined service level agreements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Completion and ownership of the postmortem with appropriate root cause analysis performed \u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improvement suggestions to capture preventative measures that will avoid recurrences of incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Investigate patterns that indicate larger overall issues, even if we don’t have the solution.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Compilation of metrics on a weekly and monthly basis. \u0026amp;nbsp;Maintain dashboards for service incidents and ad hoc reporting as requested\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Play an active role during critical incidents which may occur outside of normal business hours. \u0026amp;nbsp;Nights, weekends, and holidays on an on-call rotation basis is a must\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creation of runbooks or standard operating procedures (SOP) so we can all learn from each other and add to our knowledge base\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU LIKELY BRING TO THE TABLE:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Technical and/or engineering background, ideally with experience writing SQL queries\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with development teams in a fast-paced environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic knowledge or interest of any programming language such as Java, Python or Ruby\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previously collaborated with a wide spectrum of internal and external stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Worked in an organization with a complex business environment\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leadership skills with the ability to make quick decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with ITSM/ITIL concepts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You thrive being a self-starter, who can lead others during stressful situations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NOTE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Current and future sponsorship not available for this position\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://www.fisglobal.com/privacy\u0026quot;\u0026gt;Online Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt; supplement document \u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sourcing Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4019204007,"name":"Production Support","child_ids":[],"parent_id":4019176007}],"offices":[{"id":4016993007,"name":"Chicago HQ","location":"Chicago, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/amount/jobs/5057897007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4595294007,"location":{"name":"Chicago, IL"},"metadata":null,"id":5057897007,"updated_at":"2026-05-13T09:53:35-04:00","requisition_id":"JR0304833","title":"Sales Engineer","company_name":"FIS® Amount™","first_published":"2026-02-20T13:01:53-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;FIS® Amount™\u0026lt;/a\u0026gt; provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at \u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;www.fisglobal.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A DAY IN THE LIFE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a Sales Engineer at Amount, your day will be dynamic and multifaceted. You\u0026#39;ll start by collaborating with the Sales team and Customer Success team to understand client needs and tailor technical solutions accordingly. You\u0026#39;ll engage with potential and existing clients to articulate the technical aspects of our products, demonstrating their value and functionality through presentations and product demonstrations. Furthermore, you\u0026#39;ll work closely with the product development team to relay client feedback and contribute to the continuous improvement of our offerings. Additionally, you\u0026#39;ll provide post-sales support, ensuring seamless integration and addressing any technical concerns that may arise.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team:\u0026lt;/strong\u0026gt;\u0026amp;nbsp; Will join a team of \u0026lt;em\u0026gt;~40\u0026lt;/em\u0026gt; across Sales, Sales Engineering, Implementations, Customer Success, and Operations.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Reporting: \u0026lt;/strong\u0026gt;Reporting to Brent Moulder, Head of Sales Engineering (get to know Brent\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.linkedin.com/in/brent-moulder/\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Similar job titles:\u0026lt;/strong\u0026gt; Solutions Engineering \u0026lt;br\u0026gt;\u0026lt;strong\u0026gt;Base Salary: \u0026lt;/strong\u0026gt;$130,000 – 170,000 + Incentives\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’LL TRUST YOU TO DELIVER:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with the sales and customer success teams to understand client requirements and customize technical solutions, including integration strategies and platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct comprehensive client discovery assessments of client needs and provide tailored recommendations for product solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct product demonstrations and presentations to showcase the functionality and value of our fintech products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a technical liaison between clients and internal teams, conveying feedback and contributing to product enhancement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support post-sales activities, including product integration and troubleshooting technical issues as needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Assist in the preparation of proposals and RFP responses, providing technical insights and recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay updated on industry trends and competitor offerings to effectively position our products in the market.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU LIKELY BRING TO THE TABLE:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Engineering, Finance, or related field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in a technical sales or sales engineering role within the fintech industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of financial services and fintech solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to work independently and collaboratively in a fast-paced environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Problem-solving mindset with a customer-centric approach.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience using walnut.io as demo environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with CRM and sales enablement tools is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What is Sales Engineering?\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales Engineering, also referred to as Pre-Sales or Solution Engineering, is an integral function within an organization that serves as a liaison between Sales, Product, Marketing, Delivery, Engineering, and Customer Success teams. Sales Engineering collaborates with Sales by offering subject-matter business and technical expertise, understanding Customer needs and proposing solutions that align with the organization’s products and services.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;The DNA of Sales Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Highly effective members of Sales Engineering possess a Customer-centric mindset, deep product knowledge, and strong communication abilities. They conduct effective discovery sessions, collaborate with cross-functional teams, and have a relentless commitment to continuous improvement. The main objective of Sales Engineering is to obtain the TECHNICAL WIN!\u0026amp;nbsp; In order to achieve the technical win, the team must possess the below key habits:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ol\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Mindset of Service:\u0026lt;/strong\u0026gt; prioritize Customer needs above all else. They adopt a service-oriented mindset, actively listening to Customers, understanding their pain points, and offering tailored solutions to address their specific requirements.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deep Product Knowledge:\u0026lt;/strong\u0026gt; understand the organization’s products inside-out. They continuously update their market intelligence and technical expertise, ensuring they can effectively demonstrate and communicate the value of the products to Customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Storytelling\u0026lt;/strong\u0026gt;: possess excellent communication skills and can articulate complex technical concepts in a clear and compelling manner. They use storytelling techniques to engage Customers, making the technical information relatable and understandable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Effective Discovery:\u0026lt;/strong\u0026gt; excel at asking insightful questions to uncover Customer needs and challenges. They conduct thorough discovery sessions to gather essential information, which helps them propose the most suitable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Collaborative Approach:\u0026lt;/strong\u0026gt; collaborate closely with other teams, such as Sales, Product, Marketing, Delivery, Engineering, \u0026amp;amp; Customer Success. They understand the importance of teamwork in delivering a seamless Customer experience and achieving overall business success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Continuous Improvement:\u0026lt;/strong\u0026gt; committed to ongoing learning and development. They seek feedback, actively learn from both successes and failures, and continuously improve their skills and knowledge.\u0026lt;/li\u0026gt;\n\u0026lt;/ol\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Roles of Sales Engineering\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales Engineering is typically found within technology software organizations, but also applicable across other industries that demand complex solutions that require technical know-how and experience. Depending on the size, complexity, need, opportunity volume, and structure of the organization; roles within the Sales Engineering team typically include:\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Engineer or Solutions/Pre-Sales Consultant:\u0026lt;/strong\u0026gt; experts in the product or technology offered by the organization. They collaborate with the Sales team in discovery sessions, story-telling, presenting the product\u0026#39;s features and capabilities, preparing product demonstrations, and conducting proof-of-concept (PoC) activities to showcase the product\u0026#39;s value to Customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solutions Architect:\u0026lt;/strong\u0026gt; highly skilled technical professionals responsible for designing and presenting tailored solutions that align with the Customer’s technology needs. They are the organization\u0026#39;s SMEs (Subject Matter Experts) on core software, ecosystem solutions, integration, infrastructure, compliance, security, and scalability. They work closely with Sales Engineers and Customers to gather detailed technical specifications, create architectural designs, and present tailored solutions that align with the Customer’s business objectives.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sales Engineering Team Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales Engineering is an integral function and designed to be the voice of the customer across the organization. Sales Engineering owns disseminating and interpreting industry trends and Customer requirements and feedback across Sales, Product, Marketing, Delivery, Engineering, and Customer Success. Sales Engineering responsibilities include, but are not limited to:\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Collaboration: \u0026lt;/strong\u0026gt;Sales Engineering works closely with the Sales team. They participate in Customer meetings, presentations and demonstrations in order to understand business and technical requirements, challenges and objectives - this allows Sales Engineering to craft stories and tailor product pitches to address a Customer’s specific pain points/opportunities effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business/Technical Knowledge:\u0026lt;/strong\u0026gt; Sales Engineering boasts extensive industry experience and technical knowledge about their organization\u0026#39;s products or services. This allows them to accurately explain how these solutions operate, their capabilities, limitations and integration potential - and answer any technical inquiries from Customers or address any concerns that might arise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Solution Design:\u0026lt;/strong\u0026gt; after collecting Customer requirements, Sales Engineering creates technical solutions tailored to meeting those requirements. They may create proof-of-concept (PoC) models or minimal viable products (MVP) as examples that demonstrate how the product can help overcome Customer challenges and meet objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Product Feedback Loop:\u0026lt;/strong\u0026gt; Sales Engineering plays an invaluable role in providing field feedback to both the Product and Engineering teams, including pinpointing areas for improvement, suggesting new features or enhancements, or relaying any technical challenges encountered during the sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Business/Technical Documentation:\u0026lt;/strong\u0026gt; Sales Engineering often assumes the task of providing content in support of the creation of business/technical documentation such as whitepapers, case studies and presentations to support Sales team interactions with Customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;RFP and Bidding Support:\u0026lt;/strong\u0026gt; when responding to Requests for Proposals (RFPs) or participating in bidding processes, Sales Engineering will provide professionally polished responses to the functional/technical aspects of all proposals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Post-Sale Support:\u0026lt;/strong\u0026gt; even after the sale has closed, Sales Engineering may still assist Customers with onboarding processes and technical training courses, while providing seamless transition to the Delivery and Customer Success teams.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Sales Engineering plays a vital role in cultivating trust with Customers, driving successful sales efforts, and positioning products or services appropriately to meet requirements and drive revenue for the organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key Metrics for Measuring Effectiveness\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Win Rates:\u0026lt;/strong\u0026gt; Percentage of sales opportunities successfully converted into closed deals, reflecting the sales engineer’s ability to effectively support the sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Sales Cycle Length:\u0026lt;/strong\u0026gt; The average time it takes to move a prospect through the sales process, with shorter cycles indicating efficient sales engineering support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Customer Satisfaction:\u0026lt;/strong\u0026gt; Feedback from customers regarding the sales engineer’s performance and the value they provided during the sales process.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Size or Revenue Generated:\u0026lt;/strong\u0026gt; The financial impact of deals influenced or closed with the assistance of sales engineering support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Number of Engagements: \u0026lt;/strong\u0026gt;Quantifies how often the sales engineer is involved in customer interactions, presentations, and technical discussions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Conversion Rates at Different Sales Stages:\u0026lt;/strong\u0026gt; Breakdown of conversion rates at various stages of the sales funnel, highlighting where sales engineering has the most impact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Post-Sales Support:\u0026lt;/strong\u0026gt; Measure of customer satisfaction and success after the sale, indicating the effectiveness of the sales engineer’s guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Validation Success: \u0026lt;/strong\u0026gt;Percentage of proofs of concept (POCs) or technical validations that lead to successful sales outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Feedback from Sales Team\u0026lt;/strong\u0026gt;: Input from the sales team on the quality and effectiveness of the support provided by the sales engineering team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Knowledge Transfer and Training:\u0026lt;/strong\u0026gt; Assess the success of knowledge transfer from sales engineering to the sales team, ensuring a shared understanding of technical aspects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Competitive Analysis:\u0026lt;/strong\u0026gt; Evaluate the sales engineer’s ability to effectively position the product against competitors and address technical objections.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration:\u0026lt;/strong\u0026gt; Measure the degree of collaboration between sales engineers and other teams, such as product development and customer support.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Regularly tracking these metrics can help assess the impact of sales engineering efforts, identify areas for improvement, and align strategies to optimize the overall sales process.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NOTE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Current and future sponsorship not available for this position\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://www.fisglobal.com/privacy\u0026quot;\u0026gt;Online Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt; supplement document \u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sourcing Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4046387007,"name":"Sales Engineering","child_ids":[],"parent_id":4019175007}],"offices":[{"id":4016993007,"name":"Chicago HQ","location":"Chicago, Illinois, United States","child_ids":[],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/amount/jobs/5062098007","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":4597299007,"location":{"name":"Chicago, Illinois"},"metadata":null,"id":5062098007,"updated_at":"2026-05-28T09:24:52-04:00","requisition_id":"JR0304829","title":"Senior AI Software Engineer","company_name":"FIS® Amount™","first_published":"2026-02-25T13:59:32-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;FIS® Amount™\u0026lt;/a\u0026gt; provides a unified digital origination and decisioning platform that helps financial institutions meet the moment. Designed to scale with banks and credit unions at any stage of their digital journey, FIS® Amount™ delivers a seamless, digital-first experience—streamlining everything from loan origination to deposit account opening. With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security. Our flexible, modular platform is backed by enterprise-grade infrastructure and compliance, allowing institutions to launch new offerings in months, not years. Learn more at \u0026lt;a href=\u0026quot;https://www.fisglobal.com/products/fis-amount?loc=specs\u0026quot;\u0026gt;www.fisglobal.com\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;A DAY IN THE LIFE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an AI Software Engineer, you’ll spend your days architecting and building AI-powered systems that leverage foundational models like OpenAI, Claude, and Llama to solve real business problems. You’ll balance hands-on development of backend services and APIs with designing scalable AI integration patterns, building experimentation frameworks, and ensuring seamless deployment across our technology stack.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You’ll work closely with product managers to translate business needs into technical implementations, collaborate with data scientists on model integration, and guide teams on adopting the latest AI capabilities. You’ll drive rapid test-and-learn cycles, prototyping solutions that unlock significant business opportunities. You’ll also champion best practices for responsible AI implementation, ensuring our solutions are scalable, reliable, and maintainable.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role is perfect for an expert generalist who thrives in fast-paced environments and wants to be at the forefront of AI innovation, turning cutting-edge technology into practical business solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Team\u0026lt;/strong\u0026gt;: Embedded within the AI Pathfinder team, collaborating across a cross-functional group of ~8–10 engineers, data scientists, and product managers within the Technology zone\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Similar job titles\u0026lt;/strong\u0026gt;: AI Platform Engineer, AI Engineer\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT WE’LL TRUST YOU TO DELIVER:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;AI Solution Development\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build backend services and APIs that deploy AI-powered features using foundational models\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement scalable architectures supporting AI workflows, automation, and data processing pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create end-to-end solutions that translate high-level business problems into functional AI implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build experimentation frameworks enabling rapid iteration and deployment of AI functionalities\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;System Integration \u0026amp;amp; Architecture\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Integrate AI services into complex technology stacks, ensuring seamless interoperability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Connect AI capabilities with microservices, AWS platform components, and Redshift data systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage complex dependencies across multi-stack environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure system reliability, scalability, and maintainability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Innovation \u0026amp;amp; Experimentation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive test-and-learn cycles with rapid prototyping of AI-driven solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate and adopt new AI frameworks, tools, and capabilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build proof-of-concept solutions for the company’s most exciting problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with the evolving AI ecosystem to guide technical decisions\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Team Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with product managers to understand and translate business requirements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work with data scientists on model integration and optimization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with frontend engineers on API design and feature delivery\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document system designs, APIs, and workflows for knowledge sharing\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;WHAT YOU LIKELY BRING TO THE TABLE:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of backend software engineering with strong Python skills; experience with Java is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record designing and developing scalable APIs and distributed services (FastAPI, PostgreSQL, Redis)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep understanding of cloud infrastructure (AWS Services, Bedrock), container orchestration (Kubernetes, Docker), and CI/CD pipelines\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience integrating AI/ML services and managing AI API dependencies (OpenAI, Claude, LangChain, vector databases)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical knowledge of AI orchestration frameworks and data pipeline tooling (Redshift, Temporal)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Test-and-learn mindset with strong rapid prototyping abilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills for both technical and business stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with responsible AI principles, data privacy, and system reliability\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;div\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;NOTE:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Most positions are hybrid (3 days onsite) in our FIS Office locations in Chicago (Illinois), Milwaukee (Wisconsin), Atlanta (Georgia) and Jacksonville (Florida).\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Current and future sponsorship not available for this position\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Privacy Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://www.fisglobal.com/privacy\u0026quot;\u0026gt;Online Privacy Notice\u0026lt;/a\u0026gt;.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;EEOC Statement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt; supplement document \u0026lt;a href=\u0026quot;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf\u0026quot;\u0026gt;available here\u0026lt;/a\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Sourcing Model\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4019203007,"name":"Engineering","child_ids":[4019211007,4019209007,4019210007],"parent_id":4019176007}],"offices":[{"id":4016993007,"name":"Chicago HQ","location":"Chicago, Illinois, United States","child_ids":[],"parent_id":null}]}],"meta":{"total":5}}