{"jobs":[{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8726449002\u0026gh_jid=8726449002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6488685002,"location":{"name":"Remote"},"metadata":null,"id":8726449002,"updated_at":"2026-09-08T13:46:46-04:00","requisition_id":"614","title":"Account Executive, Banking \u0026 Credit Unions","company_name":"Alloy","first_published":"2026-08-18T13:54:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Check out our investors and read more about us \u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.alloy.com/about\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy’s Mid-Market Banking \u0026amp;amp; Credit Union segment addresses the high demands of fraud prevention, identity risk, and customer expectations, which are core to modern banking experiences. We sell directly and through channel partners (account opening, loan origination, and digital banking platforms), making our sales motion highly sophisticated. Account Executives collaborate with Partner Account Managers on co-selling strategy, execution, and contracting, requiring orchestrated teamwork rather than a traditional direct sales cycle.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The sales team manages full-lifecycle sales for prospects and existing customers while leveraging the partner ecosystem. The mission is to build a strong brand, establish executive connections, demonstrate deep fraud and identity risk expertise, and deliver high-impact solutions.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Account Executive reports to the Sales Manager, Mid-Market Banking \u0026amp;amp; Credit Unions, owning full-cycle business from prospecting to close, while collaborating with Partner Account Managers on channel opportunities. This role requires managing multi-threaded, multi-stakeholder deals and co-selling through partners instead of managing everything end-to-end.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What you\u0026#39;ll be doing\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own full-cycle sales for a defined territory of prospects and existing customers, including prospecting, discovery, qualification, deal strategy, and close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain a healthy pipeline through a mix of self-sourced outbound and channel-influenced opportunities sourced with Partner Account Managers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Credibly position Alloy\u0026#39;s Actionable AI Suite to prospects and existing customers, tailoring the pitch to each partner and buyer\u0026#39;s context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Multithread and map stakeholders across complex buying committees, including risk, fraud, technology, product, and executive sponsors.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work deals across Alloy\u0026#39;s strategic partner ecosystem, Q2, Clutch, Alkami, nCino, Candescent, and others, understanding each partner\u0026#39;s motion and how to work the relationship effectively.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with Partner Account Managers on co-selling strategy, deal execution, and contracting for channel-influenced deals, keeping pipeline attribution clean.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate cross-functionally with Marketing, Solutions Engineering, Product, and Client Success to move deals forward and ensure a strong handoff at close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate partner, client, and deal risk early and thoughtfully, before issues require manager or director involvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bring a coachable, growth-oriented mindset to weekly 1:1s including territory planning, deal strategy, and pipeline hygiene, and apply coaching in real time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain rigorous Salesforce hygiene and provide timely, defensible forecasts in weekly pipeline reviews with your manager.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who we\u0026#39;re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-6 years of B2B SaaS sales experience, with a track record of full-cycle ownership in complex sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Digital banking, fintech, or fraud/credit/identity domain experience strongly preferred, or demonstrated ability to ramp quickly in a technical, regulated space.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience navigating multi-threaded, multi-stakeholder buying committees; channel or partner-influenced sales experience is a significant plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of consistent quota attainment in roles with $1M+ annual quotas and 6-12 month sales cycles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Salesforce discipline and comfort being held accountable to pipeline hygiene and forecast accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills, with the ability to build credibility with senior buyers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coachable and collaborative, comfortable working in lockstep with Partner Account Managers rather than owning every relationship solo.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $130,000 - $160,000 on a 50/50 base + commission structure.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4139924002,"name":"Banking Sales","child_ids":[],"parent_id":4070344002}],"offices":[{"id":4025436002,"name":"Alloy San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8726449002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=7656028002\u0026gh_jid=7656028002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6012077002,"location":{"name":"Remote"},"metadata":null,"id":7656028002,"updated_at":"2026-09-08T13:44:41-04:00","requisition_id":"430","title":"Account Executive, Enterprise","company_name":"Alloy","first_published":"2024-09-25T10:29:45-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What you’ll be doing\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Account Executive for our Enterprise team, you will be tasked with evangelizing the Alloy value proposition, building qualified pipeline, developing sales strategies, and closing deals within top tier US banks.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build relationships with Business, Digital, Technology, Risk, and Compliance executives across several of the largest banks in the US, while building awareness of Alloy’s brand and value proposition\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct detailed discovery sessions to gain total understanding of bank challenges, initiatives, existing tech stack, strategic priorities, etc.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish credibility, trust, and respect as a thought leader in Digital Transformation, Digital Identity, Compliance, Fraud, and Credit Risk\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Become an expert on Alloy’s product offering, the composable nature of it, and be able to creatively offer product solutions that match client’s business and technology challenges\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the sales processes from end-to-end: collaborate with Growth team and BDRs to develop a targeted outbound strategy, qualify legitimate sales opportunities by finding pain, urgency, and/or a compelling event, collaborate with Solutions Engineering team to tailor your presentations and demos, lead the commercial negotiations and contracting processes, and close the deal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate across the Alloy team to support and deliver market feedback from prospects and clients\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What we\u0026#39;re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in a quota-carrying Enterprise sales role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong history of relevant experience selling to US banks and/or knowledge of identity, fraud \u0026amp;amp; compliance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated consultative sales experience and strong discovery skills\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to translate risk, compliance, technical, and customer experience challenges into meaningful business value\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional research and planning skills / detail-oriented\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong networker and people connector\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage complex and multi-threaded sales cycles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem solving, analytical and critical thinking skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication, public speaking, and writing skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-starter who is motivated by solving customer problems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel will be required\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;We are a fast growing team, and your impact will be felt immediately and opportunities for growth are abundant at our scaling company. If this all sounds like a good fit for you, why not join us?\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has an OTE of $300,000 to $350,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: our employees local to NYC are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to Apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here. You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4070344002,"name":"Sales","child_ids":[4062295002,4139923002,4139924002,4139925002,4139926002,4139927002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/7656028002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8691237002\u0026gh_jid=8691237002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6472548002,"location":{"name":"New York City"},"metadata":null,"id":8691237002,"updated_at":"2026-09-08T14:37:05-04:00","requisition_id":"612","title":"Channel Operations Manager","company_name":"Alloy","first_published":"2026-08-07T11:51:50-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Alloy is where you belong!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Check out our investors and read more about us\u0026amp;nbsp;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.alloy.com/about\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Alloy is seeking \u0026lt;/span\u0026gt;a detail-oriented, systems-minded Channel Operations Manager to help scale the operational processes and partner-facing infrastructure that power Alloy\u0026#39;s partner ecosystem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role will address the unique complexity of channel operations: multi-party workflows, reseller and pass-through structures, partner-attributed revenue tracking, and the process discipline required to grow through indirect channels without proportional growth in manual effort. The successful candidate will own the rules, programs, and workflows that make the partner motion function, and will define what gets measured, why, and what the source of truth for that data is, while partnering closely with RevOps, who own the underlying systems and enterprise reporting infrastructure those definitions get built into.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Program Operations \u0026amp;amp; Project Management:\u0026lt;/strong\u0026gt; Operationalize the project management of partner-facing initiatives, including new partner onboarding plans, partner tier changes, PRM rollouts, and cross-functional partner launches, from kickoff through go-live, with clear timelines and accountable owners at each step.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Administration \u0026amp;amp; Coordination:\u0026lt;/strong\u0026gt; A significant, ongoing part of this role is the direct administrative and coordination work that keeps the partner engine running day to day: processing order and amendment requests (e.g., data-source additions) with RevOps and Legal, maintaining accurate partner records in Introw and Salesforce, routing and tracking partner requests, and coordinating logistics for partner meetings, QBRs, and events.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Deal Registration \u0026amp;amp; Partner Deal Governance:\u0026lt;/strong\u0026gt; Own and continuously improve the deal registration process across the partner network, including the rules for what qualifies, how conflicts between partners (or partner vs. direct) get resolved, and how registered pipeline gets attributed and tracked through to closed revenue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner-Facing Change Management:\u0026lt;/strong\u0026gt; Design and maintain the operational infrastructure for coordinating third-party data changes that affect channel partners and their end clients. This means building the process, communication sequencing, and audience controls that ensure the right information reaches the right party at the right time, and that changes don\u0026#39;t create downstream failures across a multi-layer distribution chain.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;PRM \u0026amp;amp; Partner-Facing Tooling:\u0026lt;/strong\u0026gt; Own Introw (PRM) as the partner-facing system of record, including partner onboarding into the portal, partner data hygiene, and the partner experience layer. You are the source of truth for what clean, accurate partner data looks like. Partner with RevOps on the Salesforce/Introw/Gong integration so partner data flows cleanly into shared systems without manual re-entry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Channel Reporting Definitions:\u0026lt;/strong\u0026gt; Define the channel-specific metrics that matter, including deal registration accuracy, partner-tier performance, partner pipeline health, and operational velocity, and own the source of truth for that underlying data. You own what gets measured and why; RevOps owns the systems and builds the dashboards that surface it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Alignment:\u0026lt;/strong\u0026gt; Work closely with RevOps, Finance, Technical Solutions, and Legal to ensure contract execution, order processing, implementation readiness, resource mobilization, and revenue recognition are effective and don\u0026#39;t generate operational escalations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Operational Efficiency:\u0026lt;/strong\u0026gt; Identify bottlenecks specific to the channel sales and delivery cycle, including where partner-attributed deals stall or where partner managers lose time to manual coordination, and deploy process-driven solutions to increase throughput without adding headcount.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Role Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience:\u0026lt;/strong\u0026gt; 3-6 years in Partner Operations, Channel Operations, or Revenue Operations in Fintech, SaaS, or enterprise financial software. Fintech, banking, or credit union experience is a strong plus but not required. Experience with reseller or pass-through billing models is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Channel Domain Knowledge:\u0026lt;/strong\u0026gt; Real, hands-on understanding of multi-party deal flow, partner tiering, and deal registration, not just general sales pipeline management.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Systems Fluency:\u0026lt;/strong\u0026gt; Comfortable working in Salesforce and a PRM tool (Introw or similar) day-to-day; doesn\u0026#39;t need to own Salesforce architecture, but needs to configure and troubleshoot partner-specific objects and workflows.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Analytical Skills:\u0026lt;/strong\u0026gt; Advanced data capabilities (Excel, SQL, or BI tools) and a track record of turning complex, messy partner data into clear reporting definitions that RevOps can build against.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a base salary range of $130,000 to $160,000, with additional variable compensation and equity.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits and Perks\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How to Apply\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;","departments":[{"id":4139925002,"name":"Channel Partnerships","child_ids":[],"parent_id":4070344002}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8691237002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8533594002\u0026gh_jid=8533594002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6408052002,"location":{"name":"New York City"},"metadata":null,"id":8533594002,"updated_at":"2026-09-08T14:37:50-04:00","requisition_id":"583","title":"Client Enablement Lead","company_name":"Alloy","first_published":"2026-05-01T17:10:09-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy\u0026#39;s platform is only as powerful as a client\u0026#39;s ability to use it. As our Client Enablement Lead, you\u0026#39;ll report into our VP of Product and own the end-to-end experience of how clients and partners (and the internal teams who support them) learn, understand, and get the most out of Alloy\u0026#39;s platform. This isn\u0026#39;t a pure documentation or technical writing role. You\u0026#39;ll be the connective tissue between product, technical solutions, sales, and our clients and partners– building a documentation and training ecosystem that proactively answers questions before they\u0026#39;re asked, reduces friction in onboarding, and enables clients to self-serve confidently. You\u0026#39;ll have strong opinions about what good looks like and the drive to make it happen across the organization.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Client-Facing Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own Alloy\u0026#39;s external knowledge base strategy: ensuring docs, tutorials, videos, and trainings are accurate, logical, and surfaced in the right places (website, developer portal, in-product) for the right personas (policy builders, engineers integrating via API, compliance leads, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with our Technical Solutions team to design and deliver client training programs and onboarding materials that reduce time-to-value and drive client self-sufficiency\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the process by which Alloy can continuously audit and improve materials based on support tickets, client feedback, and product changes; ensure we proactively find and fix the gaps before clients do\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Internal Enablement\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain onboarding and training resources for internal teams: Technical Solutions (TS), Sales, and Product\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with TS to ensure internal knowledge bases and runbooks are up-to-date, enabling faster client support resolution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the connective tissue across teams: identifying when a recurring client question signals a documentation gap, a product issue, or a training need, and routing to the right owners to resolve it\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Strategy \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Define and enforce documentation standards, information architecture, and content lifecycle processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Leverage AI writing and documentation tools to scale high-quality content creation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive cross-functional alignment on documentation priorities, ensuring the whole org is moving toward a better onboarding and self-serve experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Measure the impact of enablement efforts through metrics like self-serve resolution rates, onboarding completion, and CSAT\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;4–7 years\u0026lt;/strong\u0026gt; of experience in client enablement, documentation, technical content strategy, customer education, or a closely related field\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record of \u0026lt;em\u0026gt;owning\u0026lt;/em\u0026gt; documentation end-to-end — not just writing content, but shaping structure, strategy, and how content is surfaced and maintained\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience spanning client-facing and internal enablement; comfortable designing for multiple personas with different levels of technical depth\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communicator and collaborator — you\u0026#39;re just as comfortable in a stakeholder meeting or a client training session as you are writing alone\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized, proactive problem-solver who connects the dots across teams and doesn\u0026#39;t wait to be handed a spec\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with AI writing tools and modern documentation platforms (e.g., Notion, Readme, Confluence, Guru, or similar)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to make complex technical concepts accessible to non-technical audiences without losing accuracy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working alongside product, design, and engineering teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, identity verification, compliance, or API-driven B2B SaaS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with developer-facing documentation (API references, integration guides, SDKs)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $141,000 to $162,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029812002,"name":"Operations","child_ids":[4070348002,4140123002,4139929002,4139930002,4139931002,4139932002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8533594002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8626476002\u0026gh_jid=8626476002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6445252002,"location":{"name":"New York City"},"metadata":null,"id":8626476002,"updated_at":"2026-09-08T14:39:44-04:00","requisition_id":"604","title":"Engineering Manager, Developer Experience","company_name":"Alloy","first_published":"2026-07-09T11:46:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup \u0026lt;/a\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are seeking an experienced Engineering Manager to lead our Developer Experience team within the Connection organization. This team owns Alloy\u0026#39;s external-facing integration surface - the APIs, webhooks, and tooling that developers and partners use to connect with Alloy and build on top of our platform.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;In this role, you will lead a team responsible for the systems and experiences that make Alloy easy to integrate with: our Events API, Outgoing Webhooks Service, partnership data feeds, external developer documentation, and the integrations that power Alloy\u0026#39;s channel partner ecosystem. You will own the technical and strategic vision for how data flows in and out of Alloy at scale, and how external developers experience the platform - from first API call to production.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Engineering Manager\u0026#39;s primary responsibility is their team. You will balance three key areas: recruiting and growing great engineers, supporting each person\u0026#39;s development, and partnering with product and stakeholders to ship high-quality, high-impact work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;As the Engineering Manager, you will:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead, develop, and mentor a team of engineers through weekly 1:1s, career conversations, and hands-on technical guidance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the roadmap and delivery for Alloy\u0026#39;s developer-facing infrastructure — APIs, webhooks, data ingestion, and outbound data flows - ensuring reliability, scalability, and a great developer experience.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with product, design, partnerships, and customer-facing teams to shape what gets built and why.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive technical strategy for the team\u0026#39;s systems, including API design standards, event delivery guarantees, and integration patterns used by external developers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track and improve engineering health using DORA metrics and team-level KPIs; establish release and monitoring standards that keep quality high.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Recruit and hire strong engineers; own onboarding and ramp for new team members.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly across the organization — surface risks, resolve blockers, and keep stakeholders aligned on progress and trade-offs.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an Engineering Manager who has built and led teams working on developer-facing products, APIs, or platform infrastructure. An ideal candidate has::\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years in engineering with at least 3 years in an engineering leadership role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong background in developer experience, API platform engineering, or developer tooling - you have shipped products that external developers integrate with and build on top of.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with API design and HTTP/event-based integration patterns (REST, webhooks, async messaging); you can credibly lead technical discussions on API contract design, delivery guarantees, and integration reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of building and shipping high-quality systems at scale, with clear accountability for outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical fluency in modern backend stacks - strong with TypeScript/Node.js; comfortable reviewing code, debugging production issues, and contributing to architectural decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with external partners or customers on integration work; you understand what makes a platform easy (or hard) to integrate with.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience leading sprint planning, goal-based project tracking, and cross-functional delivery.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; able to translate technical complexity for non-technical stakeholders and advocate for the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience recruiting, hiring, and onboarding engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A servant-leader mindset - you lead by removing obstacles, pointing people in the right direction, and investing in the people around you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be local to New York City and attend the office 3-4 days per week.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in high-growth product companies or startups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, financial services, or other regulated industries.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $222,000 - $285,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8626476002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8610085002\u0026gh_jid=8610085002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6438790002,"location":{"name":"New York City, Remote"},"metadata":null,"id":8610085002,"updated_at":"2026-09-08T20:31:22-04:00","requisition_id":"600","title":"Founding Forward Deployed Engineer","company_name":"Alloy","first_published":"2026-06-26T15:04:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re standing up a new function at Alloy: Forward Deployed Engineering. Our largest enterprise customers need a trusted technical partner with a strong point of view on how Alloy fits into their tech stack and fraud strategy. As a Forward Deployed Engineer, you\u0026#39;ll be that partner - embedded with our most strategic accounts and owning the technical outcome end-to-end, with each deployment becoming the foundation for the next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be one of the first two engineers on this founding team. This is a software engineering role through and through - based within our Engineering org, with a scope that spans software, product, and solutions engineering. You won\u0026#39;t just join this function - you\u0026#39;ll define how it works.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Architect and tune customer and channel-partner deployments end-to-end — API integrations, third-party data integrations, SDKs, and latency constraints.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write production code across our stack: TypeScript, JavaScript (ES6/React), Python (Django), Node.js, PostgreSQL, OpenSearch, and AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as Alloy\u0026#39;s credible technical voice with customer engineering leadership, making architectural calls in real time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the engineering track of QBRs for your accounts and serve in their on-call escalation path.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn your work into reusable platform primitives and docs, so each deployment makes the next one faster.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of hands-on experience developing production-ready software, with a proven track record of delivering robust, scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a customer-facing technical role, Forward Deployed Engineering, solutions engineering with deep technical ownership, or similar - where you were accountable to an external stakeholder, not just an internal roadmap.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong backend and API fluency, with the ability to read and write production code across services you don\u0026#39;t own.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sound architectural judgment under ambiguity: you can make and defend technical decisions in the room, with a customer watching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A genuine pull toward customer-facing work - you find energy in solving a real customer\u0026#39;s real problem, alongside their engineers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A clear technical communicator who can explain a complex integration tradeoff to a bank\u0026#39;s VP of Engineering and to an Alloy PM in the same afternoon.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel on occasion to our NYC office, as well as client offices in the US.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience at a company with a strong Forward Deployed Engineering culture (Palantir, Scale AI, Ramp, Plaid, Stripe, etc.).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with identity, fraud, KYC/KYB, or financial services infrastructure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with SDK development or embedded front-end integrations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $141,000 to $250,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8610085002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8729944002\u0026gh_jid=8729944002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6490314002,"location":{"name":"New York City, Remote"},"metadata":null,"id":8729944002,"updated_at":"2026-09-08T20:31:15-04:00","requisition_id":"615","title":"GTM Engineer","company_name":"Alloy","first_published":"2026-08-19T12:13:57-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The GTM Engineer is the technical builder behind Alloy\u0026#39;s Go-to-Market ecosystem — designing and shipping the integrations, automations, and data architecture that power the full GTM lifecycle, from marketing to sales to customer success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll bridge business strategy and system execution, translating GTM needs into scalable technical solutions. You\u0026#39;ll partner closely with RevOps and cross-functional GTM teams to make sure what you build is both strategically aligned and technically sound.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a GTM Engineer, you will design, build, and optimize the integrations and automations that power Alloy\u0026#39;s revenue organization. Within 3–6 months, you\u0026#39;ll own critical pieces of our GTM technology architecture and be a key technical partner for RevOps and GTM leadership.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;System Architecture \u0026amp;amp; Integration\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build end-to-end GTM technology architecture for scalability and interoperability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain integrations using APIs and iPaaS tools such as n8n, Tray.io, or Zapier.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure seamless data synchronization between CRM, marketing automation platforms, and customer success tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Continuously improve the architecture across CRM, Sales Engagement, and related GTM systems.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Automation \u0026amp;amp; Workflow Efficiency\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify and build automations that improve GTM team productivity and data hygiene.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop scripts in SQL, Python, and JavaScript to support automation and data manipulation at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Translate business requirements from Sales, Marketing, and Customer Success into technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose and resolve complex integration and data-flow issues as they arise, and document root causes to prevent recurrence.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Data Quality \u0026amp;amp; Pipeline Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain data pipelines across GTM systems for consistency, timeliness, and accuracy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with RevOps and Data Engineering to support unified reporting and BI dashboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively monitor GTM system performance, addressing data sync or uptime issues before they impact the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration \u0026amp;amp; Vendor Management\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with RevOps, GTM leadership, and IT to ensure all technical initiatives support strategic business goals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate new GTM technologies and recommend additions to the tech stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay close to platform vendor roadmaps to inform build/buy decisions and flag opportunities to the team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years of experience in GTM Engineering, Revenue Operations, or a similar technical role within a SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience building and maintaining CRM integrations (Salesforce preferred).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with iPaaS platforms such as n8n, Tray.io, Workato, or Zapier.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Working knowledge of SQL and at least one scripting language (Python or JavaScript) for automation and data manipulation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong understanding of data pipeline management, data hygiene practices, and GTM data architecture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with data warehousing concepts and BI tools (e.g., Looker, Tableau, dbt).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with sales engagement tools (e.g., Outreach, Salesloft, Gong) and customer success platforms (e.g., Gainsight, ChurnZero, Hook).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to translate business requirements into scalable technical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills with a track record of partnering effectively with non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, financial services, or a highly regulated industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior exposure to vendor evaluation and tool procurement processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background working in a high-growth startup environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $170,000 - $190,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029812002,"name":"Operations","child_ids":[4070348002,4140123002,4139929002,4139930002,4139931002,4139932002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8729944002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8783164002\u0026gh_jid=8783164002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6513739002,"location":{"name":"New York City"},"metadata":null,"id":8783164002,"updated_at":"2026-09-04T10:51:58-04:00","requisition_id":"618","title":"GTM Systems Administrator","company_name":"Alloy","first_published":"2026-09-04T09:16:58-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Revenue Operations keeps Alloy\u0026#39;s go-to-market engine running. Inside RevOps, the GTM Systems team owns Salesforce and the surrounding stack that Sales, Marketing, Customer Success, Finance, and Product depend on every day. As Alloy grows past 900 financial institutions and fintechs, the systems layer is what turns that growth into clean pipeline, accurate forecasts, and fast decisions. This role sits at the center of that work and reports to the Senior Manager, GTM Systems.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own the day-to-day configuration, reliability, and user experience of Alloy\u0026#39;s Salesforce instance, the system of record for our entire go-to-market org. Within 3 to 6 months you\u0026#39;ll be the go-to owner of user support, data quality, and the declarative build work that keeps the GTM stack running.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own day-to-day Salesforce administration across Sales, Marketing, and Customer Success clouds: objects, fields, page layouts, record types, permission sets, and user provisioning.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain declarative automation (Flows, validation rules, approval processes) as GTM processes evolve.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own data quality in Salesforce end to end, including deduplication, validation rules, and routine hygiene audits.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as the first line of support for Sales, Marketing, and Customer Success users. Triage tickets, fix configuration issues, and escalate what needs deeper platform work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Administer adjacent GTM tools such as Gong and \u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt;, covering configuration, user access, and troubleshooting so the whole stack stays reliable, not just Salesforce.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the Senior Manager, GTM Systems and the wider RevOps team on the Salesforce roadmap and on territory, quota, and forecasting configuration changes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run release management: test changes in sandbox, coordinate deployments, document field-level and process changes, and tell end users what changed.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years as a hands-on Salesforce Administrator, ideally in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep declarative Salesforce skills across Flows, validation rules, permission sets, and page layouts, with a track record of building automation without code.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning data quality end to end, including dedupe, validation, and hygiene processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer-service instincts and clear communication with users who are not technical.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High attention to detail and a habit of documenting configuration changes so they stay maintainable.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to run multiple support requests and project work in parallel, and open to picking up admin work on other GTM tools as the stack requires.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator or Advanced Administrator certification.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with change management and release processes, including sandboxes and deployment tools like Gearset or Copado.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on admin experience with Gong, \u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt;, or similar GTM tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, financial services, or another highly regulated industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $145,000 to $171,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029812002,"name":"Operations","child_ids":[4070348002,4140123002,4139929002,4139930002,4139931002,4139932002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8783164002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8617057002\u0026gh_jid=8617057002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6214688002,"location":{"name":"New York City"},"metadata":null,"id":8617057002,"updated_at":"2026-09-08T14:42:35-04:00","requisition_id":"526","title":"Lead Full Stack Engineer, Partner Ecosystem","company_name":"Alloy","first_published":"2026-07-01T17:25:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is actively hiring experienced full stack engineers to join the Partner Ecosystem Platform Engineering team to design and build a future data provider integration platform. Alloy partners with hundreds of data vendors that perform work across identity verification, fraud mitigation and many others. To scale this out Alloy is building the next generation integration platform, which will make it easy to build, operate and maintain data integrations. Alloy is hiring experienced engineers who can lead this effort, creating a new platform that enables the new stage of Alloy’s growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Head of Engineering, you will:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build a scalable platform that simplifies the creation/operation of hundreds of data partner integrations.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineers, designers, and product managers to translate our product and technical vision into a concrete roadmap, guiding the team towards success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with third-party vendors \u0026amp;amp; our clients to gather requirements and co-create solutions, ensuring seamless integration of their data within the core product and the evolving marketplace experience.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Architect, develop, test, and deploy significant customer-facing features and projects using cutting-edge tools and technologies. Our tech stack includes TypeScript, JavaScript (ES6/React), Python (Django), Node.js, PostgreSQL, Elasticsearch, and AWS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Craft high-quality, thoroughly-tested code that meets the unique requirements of our clients, ensuring robustness and reliability.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide technical mentorship and guidance to fellow engineers, fostering a culture of learning and growth within our rapidly expanding team.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;In summary, you will play a pivotal role in building out the next generation of partner ecosystem platform at Alloy, driving the development of integrations with our data partner APIs and SDKs, leveraging your technical expertise to build solutions that have a significant market impact while fostering a collaborative and high-performance team environment.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we\u0026#39;re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of hands-on experience in developing production-ready software, demonstrating a proven track record of delivering robust and scalable solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience maintaining and working with data integrations / external API sources\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in steering technical projects (\u0026lt;strong\u0026gt;fullstack or backend\u0026lt;/strong\u0026gt;), adept at prioritizing tasks, defining requirements, and facilitating productive discussions within the team to drive informed technical decisions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative mindset, experience leading engineering teams in collective pursuits, fostering an environment of cooperation and shared success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Remarkable ability to adapt swiftly to the evolving needs of our growing organization and dynamic product landscape, ensuring alignment with strategic objectives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in client-side technologies such as TypeScript, JavaScript (ES6/React), HTML/CSS, as well as server-side proficiency in Python (Django), enabling seamless development across the entire stack.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Practical experience in managing relational databases, with a strong command over PostgreSQL and its intricacies, ensuring efficient data management and retrieval.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience working in developer productivity domain and/or SDKs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working in Fintech or the financial services industry.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $198,000 to $250,000. Offers are determined by experience, skills, and interview performance as indicators of expected contribution, with movement through the range tied to demonstrated impact in the role.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8617057002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8494881002\u0026gh_jid=8494881002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6393177002,"location":{"name":"New York City"},"metadata":null,"id":8494881002,"updated_at":"2026-09-08T20:10:51-04:00","requisition_id":"577","title":"Lead Site Reliability Engineer","company_name":"Alloy","first_published":"2026-04-06T16:48:56-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Check out our investors and read more about us \u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.alloy.com/about\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy’s Infrastructure Team is\u0026amp;nbsp;a small team (6 engineers) responsible for a large and growing infrastructure footprint: 15+ Kubernetes clusters, 100+ databases, dozens of services, and complex data organization.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Our challenge isn’t just scale—it’s making that scale reliable, secure, and operable with less manual work.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for engineers who enjoy turning complex, fragile systems into automated, self-service platforms with strong safety guarantees.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Reporting to the Engineering Manager of Infrastructure, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build systems to automate infrastructure management at scale (provisioning, upgrades, migrations)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Reduce operational toil by turning manual processes into reliable, repeatable workflows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build internal tooling and platforms that enable safe self-service changes for other engineers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Improve the reliability and resilience of our infrastructure (Kubernetes, databases, services)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Implement and evolve systems for deploying and running applications in Kubernetes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to architecture decisions across infrastructure, reliability, and security\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and review production-quality code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in on-call rotations—but focus on building systems that prevent incidents, not just respond to them\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;10+ years of experience in infrastructure, SRE, or software engineering roles\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong software engineering skills—you build systems, not just scripts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing production infrastructure at scale (cloud + containerized systems)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with Infrastructure as Code (e.g., Terraform)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running and troubleshooting distributed systems (Docker/Kubernetes)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with observability and debugging tools (Datadog, CloudWatch, ELK/EFK, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency in at least one programming language (Python, Go, JavaScript, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience participating in on-call rotations and improving systems based on incidents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication and collaboration skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You might be a great fit if you\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Default to automation over manual processes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;See repetitive work and immediately want to eliminate it\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Think in terms of systems, failure modes, and long-term scalability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Care about building infrastructure that other engineers can use safely and confidently\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Enjoy working in a small team with high ownership and impact\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience running Kubernetes in production at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep familiarity with AWS\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building internal platforms or developer tooling\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in distributed systems or large-scale data systems\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a base salary range of $179,000 to $250,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8494881002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8687338002\u0026gh_jid=8687338002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470795002,"location":{"name":"New York City"},"metadata":null,"id":8687338002,"updated_at":"2026-09-08T14:42:01-04:00","requisition_id":"610","title":"Mid-Market Account Manager","company_name":"Alloy","first_published":"2026-08-24T13:10:36-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of\u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot;\u0026gt; Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;,\u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot;\u0026gt; Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;,\u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot;\u0026gt; Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Check out our investors and read more about us\u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Mid-Market Account Manager, you\u0026#39;ll join Alloy\u0026#39;s Client Success organization, helping a broad portfolio of mid-market customers maximize the value they receive from the Alloy platform. Working cross-functionally with Sales, Product, Support, and our technical teams, you\u0026#39;ll play a key role in driving customer retention, growth, and long-term success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As an Account Manager, you\u0026#39;ll own a high-volume portfolio of mid-market customers to help them maximize value from the Alloy platform. You\u0026#39;ll serve as the primary commercial point of contact, driving adoption, retention, renewals, and long-term growth through scalable customer engagement and repeatable success programs. Success in this role requires a customer-first, commercially minded approach, sound judgment in prioritizing competing customer needs, deep product expertise, and the ability to execute repeatable customer success motions that drive consistent outcomes across a large portfolio.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Key responsibilities include:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own and manage a large portfolio of mid-market customer accounts, maintaining a strong understanding of customer goals, account health, product adoption, and renewal timelines.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prioritize customer engagement based on account health, lifecycle stage, product usage, commercial opportunity, and business impact to maximize customer outcomes across your portfolio.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute repeatable account management plays and scalable customer engagement programs rather than bespoke account plans, ensuring customers receive the right guidance at the right stage of their journey.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive product adoption by delivering customer education, sharing best practices, promoting new features, and connecting customers with Alloy\u0026#39;s self-service resources.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with customers to help them realize ongoing value from the Alloy platform throughout their lifecycle.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the commercial renewal process, proactively managing renewal readiness and mitigating retention risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor customer health and usage trends to identify risks, proactively re-engage customers, and improve retention outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to expand customer value through additional products and platform capabilities, partnering with Sales on commercial opportunities where appropriate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Technical and Product teams to ensure customers receive the resources and support they need for success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with customer stakeholders while serving as their primary commercial advocate within Alloy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface customer feedback and market insights that help improve the customer experience and influence future product development.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who we\u0026#39;re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in SaaS Account Management, Customer Success, or a related customer-facing commercial role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing customer renewals, retention, and account growth within a portfolio environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong relationship management, communication, and organizational skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to manage multiple priorities across a high-volume book of business.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical mindset with the ability to interpret customer usage data and identify opportunities or risks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, financial services, fraud prevention, identity, compliance, or another regulated industry is preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A collaborative, customer-first approach with a passion for helping customers achieve measurable business outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, adaptable, and comfortable working in a fast-paced, high-growth environment.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This position has a salary range of $130,000-150,000 with additional variable compensation.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual learning \u0026amp;amp; development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: our employees local to NYC are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How to Apply\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029813002,"name":"Client Success","child_ids":[4140039002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8687338002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8612698002\u0026gh_jid=8612698002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6439832002,"location":{"name":"New York City"},"metadata":null,"id":8612698002,"updated_at":"2026-09-08T14:43:28-04:00","requisition_id":"601","title":"Senior Analytics Engineer","company_name":"Alloy","first_published":"2026-07-07T14:50:22-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Data Platform team sits within Alloy\u0026#39;s Intelligence vertical and owns the infrastructure that powers how data is modeled, governed, and delivered — both internally and to customers. We work at the intersection of data engineering and analytical depth, with a stack built around dbt, Snowflake, and Artie, and a growing investment in our semantic layer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is an early but high-leverage moment for Analytics Engineering at Alloy. We have the tooling, the data, and the leadership experience to build this function the right way — and this role is central to that effort. The person who joins will help establish the patterns, standards, and culture of Analytics Engineering here.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The strategic stakes are real: native warehouse data delivery is becoming a core part of how we serve customers, agentic workflows depend on a well-maintained semantic layer, and OLAP infrastructure is increasingly woven into our product stack. Analytics Engineering sits at the center of all three.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Analytics Engineer, you will be a technical anchor for how Alloy models, governs, and exposes data. You\u0026#39;ll work closely with Data Science, Product, Engineering, and client-facing teams to ensure our data assets are trustworthy, well-documented, and built for scale.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and build robust dbt models that serve as the authoritative foundation for analytics, machine learning features, and customer-facing data products.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own and evolve our semantic layer defining metrics, dimensions, and business logic in a way that supports both internal consumers and emerging agentic tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Engineering and Data Science to ensure our Snowflake data warehouse is well-structured, performant, and aligned with product needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish and champion best practices for data modeling, testing, documentation, and code review across the team.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with client-facing and product teams to scope and deliver native warehouse data delivery to customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify and address data quality issues proactively, building the observability and governance frameworks that keep data trustworthy at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence how Analytics Engineering is practiced at Alloy—this is a greenfield opportunity to set the standard.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re looking for a Senior Analytics Engineer who combines deep technical craft with the instincts of a cross-functional partner. You don\u0026#39;t just model data—you think about how it will be used, by whom, and what it needs to look like to be genuinely useful. An ideal candidate has:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience in analytics engineering, data engineering, or a closely related role, with a strong command of dbt and SQL.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Snowflake or a comparable cloud data warehouse, including performance tuning and warehouse design.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building or maintaining a semantic layer or metrics layer (e.g., dbt Semantic Layer, MetricFlow, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A strong sense of data modeling fundamentals. You have opinions about when to denormalize, how to handle slowly changing dimensions, and what makes a model trustworthy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with data ingestion and CDC tooling; experience with Artie or similar streaming/replication tools is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to partner effectively with Data Science, Engineering, and Product. You translate between technical and non-technical stakeholders without losing precision.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience establishing standards: testing frameworks, documentation practices, naming conventions, and review processes that teams actually follow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in an environment where the function is still being shaped—you see that as opportunity, not ambiguity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who embodies our shared Alloy values: be bold, get scrappy, collaborate, and celebrate our differences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be local to New York City; hybrid work with Tuesday-Thursday in-office at our Union Square HQ.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026#39;s\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with native warehouse data delivery or data sharing patterns (e.g., Snowflake Data Sharing, Marketplace).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in fintech, financial services, or a similarly data-intensive regulated industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to agentic or LLM-based workflows and the data infrastructure that supports them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tooling (e.g., Looker, Tableau) and how semantic layer investments connect to the presentation layer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $198,000 - $250,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8612698002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8647502002\u0026gh_jid=8647502002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6453515002,"location":{"name":"New York City"},"metadata":null,"id":8647502002,"updated_at":"2026-09-08T14:43:53-04:00","requisition_id":"608","title":"Senior Client Success Manager, Enterprise","company_name":"Alloy","first_published":"2026-07-23T16:25:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of\u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot;\u0026gt; Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;,\u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot;\u0026gt; Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;,\u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot;\u0026gt; Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Check out our investors and read more about us\u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot;\u0026gt; here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Client Success Manager, you’ll be part of a high-impact team responsible for driving value and trust with some of the most sophisticated financial institutions and fintechs in the world.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The CSM team owns the client relationship end-to-end, balancing account strategy, commercial goals, and hands-on product guidance while collaborating across Sales, Product, Engineering, and Technical Success.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Client Success Manager on the Enterprise team, you will be a strategic partner to Alloy’s largest and highest priority accounts. You will own and deepen relationships with our clients to ensure they are realizing tangible value from using Alloy, driving adoption and optimization while finding opportunities to expand our commercial footprint.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own, manage, and grow a portfolio of strategic accounts through a structured client maturity plan\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary strategic advisor to executives, risk leaders, and technical stakeholders across your accounts\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proactively manage account health through regular meetings, stakeholder mapping, and data-driven insights\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify expansion opportunities and partner with Sales to advance and close revenue\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead impactful, executive-level QBRs with tailored insights and product guidance to drive tangible outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive retention (GDR, NDR) and ensure clients achieve measurable fraud and risk reduction\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface gaps in client usage and work with Technical Success teams to drive consumption and product adoption\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build in-person relationships at industry events and on-site client visits\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Product \u0026amp;amp; Engineering by surfacing client needs that help shape Alloy’s future roadmap\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a deep understanding of Alloy’s platform, APIs, and fraud/risk capabilities to guide clients at an expert level\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who we\u0026#39;re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years experience in Enterprise SaaS Account Management, Sales or Client Success and working with strategic or enterprise level customers owning retention and growth metrics and running executive business reviews\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with fintech, banking, API infrastructure, B2B technology, or general financial services products\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track record of working with technical, API-based products and translating their capabilities for client-facing conversations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous working knowledge in KYC/CIP, AML, fraud prevention and other identity programs preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong interpersonal, organizational, time-management and prioritization skills\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Self-motivated, analytical, and empathetic with an entrepreneurial spirit and are endlessly curious about our product and industry\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Analytical acumen and the ability to tell stories from data that tie to clients goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to work with a quickly expanding and growing team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Located in NYC Metropolitan area or willing to relocate to the area\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;This position has a salary range of $150,000 - $180,000 with additional variable compensation.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual learning \u0026amp;amp; development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: our employees local to NYC are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How to Apply\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an\u0026amp;nbsp;\u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029813002,"name":"Client Success","child_ids":[4140039002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8647502002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8495229002\u0026gh_jid=8495229002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6393316002,"location":{"name":"New York City"},"metadata":null,"id":8495229002,"updated_at":"2026-09-08T14:45:12-04:00","requisition_id":"578","title":"Senior Data Scientist","company_name":"Alloy","first_published":"2026-04-07T17:49:04-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Signals team builds Alloy’s real-time machine learning systems\u0026amp;nbsp; at scale. Our immediate focus is on fraud detection, where we believe machine learning can simplify and accelerate decision-making in ways traditional rule-based systems can’t. Managing rules and policies to detect fraud is complex and constantly evolving; we use ML to make it smarter, faster, and more adaptive. Our approach is identity-centric, combining signals from a wide range of data sources to build a comprehensive understanding of risk.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will work on advancing our core models while also partnering directly with customers to drive strong outcomes from fraud studies.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Contribute to the design, training, and evaluation of machine learning models that power Alloy’s fraud detection capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Develop testing plans, metrics, performance reports, and translate findings into actionable recommendations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support production ML workflows, including feature generation, model training, and monitoring, to ensure models remain accurate and reliable at scale.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document findings and communicate insights to internal teams, contributing to shared learning and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain up-to-date model documentation and support Alloy’s model governance processes to ensure transparency and compliance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current with industry trends in applied ML and fraud detection, and contribute to Alloy’s mission of making financial services safer and more accessible.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Always building with end-solution in mind.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate complicated concepts to a non-technical audience without diluting the complexity of the work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to build strong cross-functional relationships within Alloy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Naturally curious with a knack for asking tough questions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid understanding of core ML concepts such as supervised learning, feature engineering, and model evaluation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A team player. You believe that big things happen when the right people are working together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A fast learner\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Humble. Mistakes happen and owning them helps us learn and move on quickly\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You have:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;8+ years as an individual contributor in Applied Fraud Research, Data Science, or Machine Learning with a proven track record in a “Solutions” or client-facing capacity.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expertise in working with highly imbalanced datasets and building production-grade Machine Learning models with specific interest in tree-based models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced proficiency in scripting languages like Python and querying languages like SQL\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to wrangle and think thoughtfully about data at scale (processing billions of records).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience developing metrics and dashboards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to communicate their findings effectively to technical and nontechnical members\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Someone who embodies our shared Alloy values: be bold, get scrappy, collaborate, and celebrate our differences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have experience in a highly analytical role in fast-paced environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be local to Greater New York City.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to Haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Previous experience in financial fraud detection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advanced Degree (Masters or PhD) in a quantitative field.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing the end-to-end lifecycle of a technical pilot or Proof of Concept.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with BI tools like Looker.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with modeling on graph structures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $212,000, to $251,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8495229002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8783182002\u0026gh_jid=8783182002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6513744002,"location":{"name":"New York City"},"metadata":null,"id":8783182002,"updated_at":"2026-09-04T12:53:56-04:00","requisition_id":"619","title":"Senior Manager, GTM Systems","company_name":"Alloy","first_published":"2026-09-04T09:18:20-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Revenue Operations runs the systems and data that Sales, Marketing, and Customer Success depend on to find, win, and keep customers. GTM Systems is the technical core of that team. Every quote, every routing rule, and every pipeline number traces back to architecture this function builds. The stack is growing alongside the business, and the person who owns it decides what it becomes.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own the architecture, build, and administration of Alloy\u0026#39;s revenue tech stack. This role is built for someone who stays technical: you set the direction for GTM systems and you write the automations and architect the integrations yourself. You\u0026#39;ll report to the VP of Revenue Operations and partner closely with Sales, Marketing, Customer Success, Product, and Finance.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the architecture, roadmap, and day to day administration of Alloy\u0026#39;s core GTM systems, including Salesforce, Gong, \u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt;, and adjacent tooling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain integrations and automations across the GTM stack using APIs and iPaaS platforms.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design the data model and integration architecture connecting GTM systems to downstream tooling such as Netsuite and Snowflake.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own system reliability and data integrity across the stack. Troubleshoot issues directly and drive them to resolution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently drive automation that improves GTM team productivity and data hygiene, from identifying the opportunity through to shipping it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Sales Ops and Deal Desk on quote to cash, approvals, and territory and quota automation so the stack scales with headcount growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate, select, and manage GTM tooling vendors, including renewals and platform consolidation decisions, alongside the VP of Revenue Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Set technical standards for systems work and align with the GTM Engineer on architecture ownership so build effort is not duplicated.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years in systems administration, GTM engineering, revenue operations, or a similar technical role in SaaS, with deep hands-on Salesforce architecture and administration experience. Admin or Architect certification is a strong plus.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of personally designing and building integrations and automations rather than directing others to build them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proficiency with iPaaS platforms such as n8n, \u0026lt;a href=\u0026quot;http://Tray.io\u0026quot;\u0026gt;Tray.io\u0026lt;/a\u0026gt;, Workato, or Zapier, plus working knowledge of SQL and at least one scripting language (Python or JavaScript).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience owning a GTM tech stack end to end at a scaling B2B SaaS company, including data warehousing concepts and BI tools such as Looker, Tableau, or dbt.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The range to act as a strategic partner to RevOps leadership and as the engineer who ships the solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear cross-functional communication. You can turn a business requirement into systems logic and explain the tradeoffs back to the business.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in fintech, financial services, or another highly regulated industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity administering sales engagement tools, customer success platforms, and CPQ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience mentoring a systems analyst as a function has grown.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $166,000 to $195,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029812002,"name":"Operations","child_ids":[4070348002,4140123002,4139929002,4139930002,4139931002,4139932002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8783182002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8592920002\u0026gh_jid=8592920002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6432132002,"location":{"name":"New York City"},"metadata":null,"id":8592920002,"updated_at":"2026-09-08T14:47:28-04:00","requisition_id":"594","title":"Senior People Partner, Product \u0026 Engineering","company_name":"Alloy","first_published":"2026-06-15T16:29:52-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About Alloy\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Team\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for a People Partner - Product \u0026amp;amp; Engineering to join our People team and serve as the dedicated people partner for our Product and Engineering organization. This is an individual contributor role reporting directly to the Chief People Officer.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a backfill of an established seat on a small, high-caliber people team. The people who do well here are not generalists looking for a steady rhythm. They are strategic thinkers who bring data to every conversation, operate as a true business partner to leaders, and hold the bar on people quality without being asked to.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You Will Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary people partner for Product and Engineering leaders, translating business context into people decisions and surfacing people signals back into business strategy.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coach and develop managers across your client group, helping them build the habits that create high-performing teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive performance management cycles end-to-end: calibrations, feedback, growth conversations, and the occasional difficult one.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own org health in your client group. Track attrition signals, engagement trends, and team dynamics proactively, not after the fact.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the broader People team on compensation cycles, workforce planning, and headcount modeling.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify patterns across your client group and bring them back to the People team as input to how we build programs and policies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Use AI as a core part of how you work, not as an add-on to work smarter, build repeatable workflows, and help leaders think about where it fits in.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with technical recruiters to support hiring plans, align on team needs, and ensure a smooth process from headcount decision to offer.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What We\u0026#39;re Looking For\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of HRBP or People Partner experience, including at least one year supporting a technical organization (Engineering, Product, or similar).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience managing at least one direct report, with a track record of developing people.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort operating in both directions: strategic enough to partner at the VP and Director level, and hands-on enough to own execution without needing a coordinator below you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong analytical instincts. You use data to inform your point of view, not just to report what happened.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent judgment on when to push, when to hold, and when to escalate. You know the difference between a people issue and a performance issue, and you handle both well.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, direct communicator. You say what you mean and write the way you speak.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in a high-growth company where the playbook was not yet written. You know how to build process without over-building it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Nice to Have\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Prior experience at a fintech, infrastructure, or B2B SaaS company.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to People Analytics tools or comfort pulling your own data from an HRIS.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scaling through a period of rapid headcount growth.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $175,000 to $195,000. Offers are determined by experience, skills, and interview performance as indicators of expected contribution, with movement through the range tied to demonstrated impact in the role. In addition to competitive base pay, this role is eligible for equity in the form of stock options (ISOs). Your recruiter will walk you through the full picture.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Benefits and Perks\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, and vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual compensation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;16 weeks of paid parental leave for eligible new parents\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning and Development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits including ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work: Tuesdays through Thursdays in our Union Square, Manhattan HQ, with catered lunches and frequent team events\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Equal Opportunity\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We provide reasonable accommodations to applicants with visible and invisible disabilities and encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;","departments":[{"id":4030082002,"name":"People","child_ids":[4139920002,4139928002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8592920002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8783122002\u0026gh_jid=8783122002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6513727002,"location":{"name":"New York City"},"metadata":null,"id":8783122002,"updated_at":"2026-09-04T13:37:36-04:00","requisition_id":"617","title":"Senior Revenue Operations Analyst","company_name":"Alloy","first_published":"2026-09-04T09:16:43-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Revenue Operations is a small team with outsized reach. We set how territories get drawn, how quotas get built, and how the forecast gets defended, and we own the Salesforce foundation that makes all of it real. This role sits alongside one other RevOps teammate and reports directly to the VP of Revenue Operations, which means access to the decisions themselves rather than a seat two rows back.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll be the RevOps partner our field sales leaders come to first on forecasting, territory, and quota, and you\u0026#39;ll keep the Salesforce data underneath those conversations airtight. Within six months, you should be the person leadership calls about pipeline health, not just the person who fixes the CRM.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with field sales leaders through the weekly and monthly forecast cadence, helping them prep, pressure-test, and defend their numbers ahead of leadership reviews.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drive territory design and quota-setting with field leadership, then own the Salesforce configuration that puts those decisions into production, including territory hierarchies, account assignment, and quota loading.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Advise AEs, AMs, and frontline managers on what the pipeline data actually says, and push back when the numbers do not hold up.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own Salesforce hygiene and administration for the sales org, covering data quality, field and object configuration, user enablement, and troubleshooting.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build the reports and dashboards field and RevOps leadership rely on for real-time pipeline, forecast, and rep performance visibility.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run the mechanics of sales process execution alongside the broader RevOps team, from deal desk hand-offs to approval workflows and quote-to-close.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Produce ad hoc analysis on pipeline trends, conversion rates, and rep productivity, and document the process and systems changes that come out of it.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Must-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3 to 5+ years in Revenue Operations, Sales Operations, or a comparable analytical GTM role, including direct work with field sales leaders on forecasting and territory planning. SaaS experience strongly preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on Salesforce experience across reports, dashboards, and basic configuration. Admin certification is a plus, not a requirement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of operating as an advisor to sales leaders rather than an order-taker, including the judgment to challenge a number the data does not support.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong Excel and Sheets skills, and real comfort digging into data to find and explain a trend.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Sharp attention to detail, with a habit of catching data problems before anyone downstream does.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Clear, direct communication that lands with field reps and non-technical stakeholders alike.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting a financial services, fintech, or B2B SaaS sales motion.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership of a territory or quota planning cycle end to end.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exposure to \u0026lt;a href=\u0026quot;http://Apollo.io\u0026quot;\u0026gt;Apollo.io\u0026lt;/a\u0026gt;, Gong, or Salesforce CPQ.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Basic SQL or experience in a BI tool such as Looker or Tableau.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $145,000 to $171,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029812002,"name":"Operations","child_ids":[4070348002,4140123002,4139929002,4139930002,4139931002,4139932002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8783122002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8636096002\u0026gh_jid=8636096002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6449052002,"location":{"name":"New York City"},"metadata":null,"id":8636096002,"updated_at":"2026-09-08T14:48:53-04:00","requisition_id":"606","title":"Senior Software Engineer II, Frontend Platform","company_name":"Alloy","first_published":"2026-07-16T15:43:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Frontend Platform team creates the foundations that make it easier for engineers to build high-quality product experiences quickly, consistently, and with confidence. We work across shared UI systems, frontend architecture, developer experience, performance, reliability, and the tools that help teams ship well.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is a team for engineers who enjoy working at a leverage point. Instead of owning a single feature area, we shape the patterns, primitives, and workflows that many teams build on top of. Our work sits at the intersection of product engineering, design systems, and platform thinking, with a strong focus on creating durable solutions that improve the experience for both developers and end users.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re still an evolving team with room to define our scope and raise our ambition over time. That makes this an especially strong opportunity for someone who wants to help shape not just what gets built, but how frontend engineering is practiced. We’re excited about modern tooling, including AI-assisted and agentic workflows, and we believe the best engineers use them to extend strong judgment, not replace it.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead the design and delivery of large, ambiguous frontend and platform investments that span multiple teams or product areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Shape technical direction across the frontend stack through architecture, standards, and durable shared patterns\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and improve both shared frontend foundations and customer-facing product surfaces\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner closely with engineering, design, and product to turn broad needs into simple, scalable solutions with meaningful user and business impact\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Raise the quality bar across teams through strong technical judgment, clear documentation, and improvements to developer experience, reliability, and engineering practices\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help shape effective use of AI and agentic engineering workflows in frontend development to improve leverage, quality, and delivery speed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;You’re a senior frontend engineer with 8+ years of experience, deep fundamentals in JavaScript or TypeScript, modern HTML and CSS, and experience building complex web applications with a modern framework such as React\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’ve led large, complex frontend or platform initiatives and influenced technical direction beyond your immediate team\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You have strong engineering judgment and know how to balance user experience, product needs, maintainability, operational excellence, and delivery speed\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You’re comfortable operating in ambiguity and can turn loosely defined problem spaces into clear technical direction and execution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You bring strong product and business context, and use it to influence prioritization and improve customer outcomes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You use AI-enabled tools thoughtfully and responsibly, with a high quality bar and without outsourcing core engineering thinking\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $198,000 to $250,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8636096002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8687389002\u0026gh_jid=8687389002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6470818002,"location":{"name":"New York City"},"metadata":null,"id":8687389002,"updated_at":"2026-09-08T14:48:15-04:00","requisition_id":"611","title":"Senior Software Engineer, Product","company_name":"Alloy","first_published":"2026-08-07T13:45:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Decisioning vertical of our engineering department builds the engine that powers how financial institutions evaluate, approve, and act on risk. We own the core rules, workflows, and data pipelines that financial organizations rely on to make real-time decisions at scale.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The Build - Oak team owns a central part of Decisioning: the core services institutions use to evaluate, approve, and act on risk in real time, at scale. We build tools that power the rules, workflows, and data pipelines behind those decisions: a flexible engine that teams extend across any kind of customer data, the lists clients use to flag, block, or approve accounts at scale, and the AI that explains why a case was flagged and what to do next.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ll own core pieces of the systems Alloy uses to catch fraud and risk at onboarding and throughout a customer\u0026#39;s lifecycle, and help shape where our newest AI feature goes next, with real room to define the work yourself.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design and ship performant Postgres queries and Node.js APIs for our decision engine, which lets financial institutions build custom fraud and risk checks across any type of customer data, built to hold up under real-time SLA constraints\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own, end to end, the systems that let clients maintain their own lists of people, accounts, or countries to automatically flag, block, or approve, keeping them fast and reliable on OpenSearch as they scale to millions of records\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and extend the AI feature that explains why a case was flagged for manual review and recommends a decision, working with AWS Bedrock and async tools like SQS and webhooks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Talk directly with internal stakeholders and, at times, customers and channel partners, to turn ambiguous requests into scoped, generalizable features\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with the rest of the team on system design decisions as Decisioning\u0026#39;s services expand to support new enterprise-scale rollouts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Must-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of professional software engineering experience, with real ownership of backend services in production\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience writing and optimizing SQL. You\u0026#39;re comfortable reasoning about query plans, indexing, and performance under load, not just writing queries that work\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Production experience with Node.js and TypeScript\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to gather requirements from an ambiguous ask, decide what to build, and iterate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A track record of talking directly with internal stakeholders or customers to clarify scope, not just executing tickets handed down\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Nice-to-haves:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with OpenSearch, Elasticsearch, or a similar search and indexing system at scale\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience integrating LLMs into a production feature, using Bedrock or a similar platform\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Fintech, banking, or other regulated industry experience\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;React or similar frontend experience. This team leans backend, but we still ship full-stack when needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a base salary range of $166,000 - $209,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4029811002,"name":"Engineering","child_ids":[4140120002,4073601002,4139954002,4139955002,4139956002,4139957002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8687389002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8483702002\u0026gh_jid=8483702002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6388577002,"location":{"name":"New York City"},"metadata":null,"id":8483702002,"updated_at":"2026-09-08T14:49:23-04:00","requisition_id":"572","title":"Senior Solutions Architect","company_name":"Alloy","first_published":"2026-03-27T16:41:31-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Solutions Architect, you\u0026#39;ll:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client’s business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as an expert advisor on the data vendors Alloy integrates with\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help to integrate Alloy\u0026#39;s API into an app in code\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Independently run end to end testing to ensure a successful client go live\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as a client advocate by advocating for the evolution of Alloy’s products and services and driving client adoption of new capabilities\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development of technical documentation and FAQs to serve client needs\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy’s best practices to a bank’s compliance team to mapping an API flow on a whiteboard with a Fintech product and Engineering team. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, passionate and creative problem solver\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator and presenter able to gain diverse audience confidence and buy-in\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to build a deep understanding of a client\u0026#39;s needs and guide them to a technical solution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with REST APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous software development experience in one or more of the following areas is preferred:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;backend (Node.js, Python)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;web development (Javascript, HTML/CSS, frontend frameworks - React)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Able to travel occasionally (approximately once per quarter) for client on-sites.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous experience at a Fintech Startup or in the KYC/Compliance space is a huge plus!\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $150,000 to $190,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4139576002,"name":"Technical Solutions","child_ids":[4139951002,4139949002,4139948002,4139950002,4139952002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8483702002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8733608002\u0026gh_jid=8733608002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6491939002,"location":{"name":"Remote, United States"},"metadata":null,"id":8733608002,"updated_at":"2026-09-08T14:50:12-04:00","requisition_id":"616","title":"Senior Solutions Engineer","company_name":"Alloy","first_published":"2026-08-20T12:42:38-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Alloy is where you belong!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you’ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;This Senior Solutions Engineering role, similar to a Sales Engineering or Solutions Consultant role, sits within Alloy\u0026#39;s pre-sales organization. You will be a partner who works closely with your account executive to close deals. While an account executive is managing the relationship and taking care of the business requirements, you will work closely with technical stakeholders to clear any technical hurdles. This includes custom demos, building and walking through UAT environments, designing and managing proof of concept exercises, architecture and security reviews, and ultimately scoping out your proposed solution to hand over to the implementation team.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who you are\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4+ years experience in a technical presales role, e.g. Sales Engineer/Solutions engineer/Solution consultant or similar, supporting complex enterprise level pre sales motions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with identity and fraud in the Fintech/Banking space\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Superior presentation skills and a proven ability to convey intricate technical requirements and ideas to both tech savvy and business-minded audiences\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience listening first and asking targeted followup questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience and comfort being the bridge between sales, product, engineering, and professional services\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience reading and understanding object-oriented code. Scripting/coding ability not required but a huge plus!\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with APIs, including but not limited to making API calls using cURL, Postman, or related technologies\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort working in ambiguity while maintaining integrity\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with single/multi tenant, SSO, resiliency and encryption in AWS is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating and running POCs with large datasets is a plus\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks!\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p data-positional-element-id=\u0026quot;54\u0026quot;\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately and opportunities for growth are abundant at our scaling company. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $160,000 to $185,000 base, plus a 70/30 split between base + variable compensation structure.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;How to Apply\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Apply right here. You\u0026#39;ve found the application!\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4139950002,"name":"Solutions Engineering","child_ids":[],"parent_id":4139576002}],"offices":[{"id":4025436002,"name":"Alloy San Francisco","location":"San Francisco, California, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8733608002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8723194002\u0026gh_jid=8723194002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6487135002,"location":{"name":"New York City"},"metadata":null,"id":8723194002,"updated_at":"2026-09-08T14:54:56-04:00","requisition_id":"613","title":"Senior Sourcer","company_name":"Alloy","first_published":"2026-08-18T13:41:13-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us\u0026amp;nbsp;\u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Talent Acquisition team shapes who Alloy becomes. We sit close to leadership, we treat sourcing as a craft, and we care about precision over volume. This is not a fill-the-req function: what we build here determines how Engineering, Product, and GTM get built. Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What you\u0026#39;ll be doing\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The best hires rarely come from a job post. They come from someone who found them first. You\u0026#39;ll own outbound sourcing at Alloy, leading on Engineering searches while supporting Product and GTM, and you\u0026#39;ll own how AI-powered sourcing gets done here.\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own sourcing strategy for Engineering roles and support Product and GTM searches, building talent maps of the strongest candidates in our key hiring areas.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write outreach that people with options actually answer: specific, credible, personalized, and worth their time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Run parallel pipelines across competing roles, independently and in close partnership with TA partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Source beyond LinkedIn: technical communities, open source contributions, research papers, referral networks, and events.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Turn market research into intelligence the team acts on, from competitive landscapes to emerging talent pools to what candidates are asking about.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Track outreach conversion and pipeline metrics, report pipeline health clearly to recruiters and leadership, and iterate on what the data tells you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own our AI-augmented sourcing workflow, putting tools like \u0026lt;a href=\u0026quot;http://Noon.ai\u0026quot;\u0026gt;Noon.ai\u0026lt;/a\u0026gt; and Gem to work, using automation to extend your reach rather than replace your judgment, and codifying playbooks and talent maps the team adopts.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;Who we\u0026#39;re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;6+ years of sourcing or research-focused recruiting experience, ideally at a high-growth tech company or fintech.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven track record sourcing top talent (Data Science, Software Engineering, Security, Product, G\u0026amp;amp;A, and GTM) with a strong emphasis on passive candidate engagement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Real AI fluency: you\u0026#39;ve put agentic sourcing tools to work in live searches, and you know where AI extends your reach and where your judgment wins.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert-level command of LinkedIn Recruiter, including advanced Boolean, InMail strategy, and pipeline tracking.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on experience with Gem and a clear understanding of how sourcing integrates with an ATS like Greenhouse or Ashby.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You track your numbers and iterate on them, and your outreach to technical audiences reads like it came from a person, not a sequence.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience running market research to inform sourcing strategy and talent mapping.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice-to-haves:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience sourcing GTM roles (Sales, Marketing, Customer Success).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background building sourcing programs or channel strategies from scratch.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;You\u0026#39;ve configured agentic AI sourcing workflows that actually run, beyond off-the-shelf defaults.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience nurturing talent through programs like meetups and grassroots networking.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $155,000 to $175,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual learning \u0026amp;amp; development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: our employees local to NYC are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday, most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to Apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We\u0026#39;re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you\u0026#39;re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-pay-transparency\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;pay-input\u0026quot;\u0026gt;\u0026lt;div class=\u0026quot;description\u0026quot;\u0026gt;\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated base compensation range for this role; however, pay may vary depending on relevant job-related knowledge, high-demand skills, and/or experience. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be able to discuss further compensation details and what you can expect for your particular candidacy. \u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;title\u0026quot;\u0026gt;New York City Salary Range\u0026lt;/div\u0026gt;\u0026lt;div class=\u0026quot;pay-range\u0026quot;\u0026gt;\u0026lt;span\u0026gt;$155,000\u0026lt;/span\u0026gt;\u0026lt;span class=\u0026quot;divider\u0026quot;\u0026gt;\u0026amp;mdash;\u0026lt;/span\u0026gt;\u0026lt;span\u0026gt;$175,000 USD\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4030082002,"name":"People","child_ids":[4139920002,4139928002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8723194002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8603583002\u0026gh_jid=8603583002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6436342002,"location":{"name":"New York City"},"metadata":null,"id":8603583002,"updated_at":"2026-09-08T14:52:39-04:00","requisition_id":"598","title":"Senior Technical Partner Manager","company_name":"Alloy","first_published":"2026-06-23T14:44:49-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is a leading provider of digital identity management, helping innovative FinTech companies and banks manage KYC, AML, and other components of client onboarding. Our single API enables clients to access 50+ third-party data sources in real time to improve decision-making and streamline client experiences.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Alloy grows, we’re scaling our Channel Technical Solutions team to deliver strategic technical partnership at every stage of the client lifecycle. This role is for a Senior Technical Success Manager focused on Partnerships – someone who can own the technical relationship with Alloy’s key integration partners, scope and solution technical use cases, and act as a proactive partner ensuring joint clients adopt and optimize Alloy through those partnerships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Senior Technical Success Manager for partners, you will be a proactive, strategic technical partner for clients, bridging the gap between Alloy’s technical depth and client outcomes. You’ll collaborate closely with Partnership Account Managers (PAMs), Product, and Engineering to ensure clients maximize the long-term value of Alloy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Key responsibilities include:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Enablement \u0026amp;amp; Technical Advisory\u0026lt;/strong\u0026gt; – Serve as the primary technical resource for Alloy partners, enabling them to independently implement, support, and optimize Alloy solutions through training, guidance, documentation, and ongoing technical consultation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Implementation Strategy\u0026lt;/strong\u0026gt; – Partner with Implementation Managers and partner teams to design and execute complex partner-led implementations, providing architectural guidance, identifying reusable patterns, and reducing implementation complexity over time.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Program Scalability \u0026amp;amp; Standardization\u0026lt;/strong\u0026gt; – Identify opportunities to standardize recurring implementation and support motions, transforming bespoke partner requirements into repeatable frameworks, best practices, and scalable operating models.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Technical Partnership Management\u0026lt;/strong\u0026gt; – Maintain strong relationships with strategic partners, proactively identifying technical risks, adoption opportunities, and areas for deeper alignment with Alloy\u0026#39;s product roadmap and implementation best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Implementation Optimization\u0026lt;/strong\u0026gt; – Analyze implementation trends across the partner ecosystem and drive recommendations that improve efficiency, consistency, and time-to-value for partner-delivered implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Partner Readiness \u0026amp;amp; Adoption\u0026lt;/strong\u0026gt; – Develop and deliver technical enablement programs, implementation playbooks, and other resources that increase partner self-sufficiency and expand the ecosystem\u0026#39;s ability to successfully deliver Alloy solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt; – Work closely with Channel Partnerships, Product, Engineering, Professional Services, and Support to advocate for partner needs, improve implementation experiences, and influence the development of scalable platform capabilities.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Thought Leadership\u0026lt;/strong\u0026gt; – Stay current on Alloy\u0026#39;s platform capabilities, implementation patterns, and industry best practices, translating those insights into actionable guidance for partners and internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for someone who combines technical depth with strong client-facing skills and thrives in a collaborative, cross-functional environment.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;4-6 years experience supporting, implementing, and growing strategic partner relationships for complex technical products in a partner-facing role (Technical Partnerships Manager, TAM, Solutions Engineer, Implementation Manager, or similar).\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Served as the primary technical point of contact for strategic partners, building trusted advisor relationships across technical, operational, and executive stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Drove partner success by aligning technical capabilities to business goals, identifying optimization opportunities, and guiding adoption of new features, workflows, and integrations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong problem-solving skills with the ability to think strategically and deliver tactical solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communicator, able to translate technical concepts for both technical and non-technical stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience scoping and solutioning API integrations and system architectures.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on technical skills in at least one of the following:\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;REST APIs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;SQL (PostgreSQL preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Backend languages (Node.js preferred)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Web development (JavaScript, HTML/CSS, React)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior experience in fraud, compliance, or financial services preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Passion for learning and applying new tools, data strategies, and best practices.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong sense of ownership, accountability, and follow-through.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $130,000 - $190,000.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4139576002,"name":"Technical Solutions","child_ids":[4139951002,4139949002,4139948002,4139950002,4139952002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8603583002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8597386002\u0026gh_jid=8597386002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6433755002,"location":{"name":"New York, NY"},"metadata":null,"id":8597386002,"updated_at":"2026-09-08T14:53:38-04:00","requisition_id":"597","title":"Senior Technical Support Engineer","company_name":"Alloy","first_published":"2026-07-14T11:44:40-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.inc.com/profile/alloy\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.inc.com/profile/alloy\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;,\u0026amp;nbsp;\u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Check out our investors and read more about us \u0026lt;a class=\u0026quot;c-link\u0026quot; href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot; data-stringify-link=\u0026quot;https://www.alloy.com/about\u0026quot; data-sk=\u0026quot;tooltip_parent\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Support team at Alloy is a group of curious, collaborative, and technically skilled problem-solvers dedicated to helping our clients succeed. We partner closely with Product and Engineering, act as the voice of the customer, and play a critical role in driving continuous improvement across the company. We pride ourselves on our empathy, accountability, and deep product knowledge—and we’re always looking for team members who care deeply about both technology and people.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week, and remote employees onsite once a quarter.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;What you’ll be doing\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The \u0026lt;strong\u0026gt;Senior Technical Support Engineer \u0026lt;/strong\u0026gt;is a highly experienced support professional who thrives in a fast-paced, collaborative environment and operates with significant autonomy. This role is designed for individuals who lead complex, cross-functional escalations, design long-term solutions to recurring issues, and act as trusted advisors across the company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As a senior member of the Support team, you’ll represent Support in cross-departmental meetings, mentor junior team members, and lead key initiatives that improve team performance and the customer experience. You bring both strong technical expertise and a passion for solving real customer problems at scale.\u0026lt;/p\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Escalation Management \u0026amp;amp; Complex Ticket Handling\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Lead high-priority or complex support issues, including those involving multiple teams or external partners.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Serve as the escalation point for the Support team, confidently resolving edge cases and urgent matters.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver concise and empathetic customer communication, and guide others in effective customer-facing messaging.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in the team’s \u0026lt;strong\u0026gt;on-call rotation\u0026lt;/strong\u0026gt;, helping to support urgent customer issues outside of standard business hours.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Technical Expertise \u0026amp;amp; Strategic Contributions\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Demonstrate deep expertise across multiple areas of the Alloy platform, with the ability to troubleshoot issues independently.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and implement solutions for recurring or systemic support issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to internal tooling and documentation improvements based on customer pain points.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Participate in product betas, incident reviews, and internal testing efforts to improve product quality and support readiness.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Collaboration\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Represent the Support team in cross-functional meetings with Product, Engineering, and other internal stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Influence roadmap and product quality conversations with data-driven feedback and customer context.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Take initiative to improve processes, suggest tooling enhancements, and drive adoption of team-wide initiatives.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Additional cross-team projects and responsibilities may be expected as part of this role.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Mentorship \u0026amp;amp; Team Leadership\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Provide mentorship to junior and mid-level engineers through onboarding, buddy programs, and informal coaching.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help establish a culture of ownership, technical curiosity, and continuous improvement.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead by example in documentation, incident participation, and support operations.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;What we’re looking for\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3+ years of experience in technical support, ideally in a B2B SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to own and resolve high-stakes or technically complex issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent verbal and written communication skills, especially under pressure.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working cross-functionally with Product and Engineering teams.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to mentor others and contribute to a strong team culture.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong troubleshooting skills with APIs, logs, and developer tools.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience using Zendesk, Looker, Postman, or scripting languages like Python or Bash.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Previous participation in an on-call or incident response rotation.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Compensation for this role ranges from $105,000 - $125,000, as well as stock options.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: NYC employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4139576002,"name":"Technical Solutions","child_ids":[4139951002,4139949002,4139948002,4139950002,4139952002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8597386002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8594806002\u0026gh_jid=8594806002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6433011002,"location":{"name":"London, UK"},"metadata":null,"id":8594806002,"updated_at":"2026-09-08T14:54:23-04:00","requisition_id":"596","title":"Technical Support Engineer II, Triage \u0026 Discovery","company_name":"Alloy","first_published":"2026-06-16T23:09:06-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy_ny\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc. Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Technical Support Engineer 2 (TSE2), Triage \u0026amp;amp; Discovery is the front line of Alloy’s technical support experience. This role is responsible for engaging customers early, clarifying the true issue, gathering the right technical and business context, and preparing high-quality handoffs to senior Technical Support Engineers for deeper investigation and resolution. You’ll also directly resolve repeatable, well-defined support workflows—like implementation tasks and standard configurations—giving you meaningful ownership alongside your triage work.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This isn’t a role where you passively route tickets. You’ll dig into each request, ask sharp questions, get on short calls when it’ll move things faster, and build a clear picture of what’s actually going on. The best person for this role is someone who’s energized by customer interaction, comfortable navigating technical systems, and skilled at turning ambiguity into clarity. By improving the quality of initial problem discovery, you’ll help the entire support organization resolve issues faster, more accurately, and with less wasted effort.\u0026lt;br\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week, and remote employees onsite once a quarter.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Engineer 2, you will be responsible for triaging incoming support cases, leading customer discovery conversations, building high-quality handoffs for senior engineers, and directly resolving straightforward tickets—all using our ticketing system, Zendesk. You’ll be leveraging your technical skills, problem-solving instincts, written communication, and verbal skills to clarify customer issues and build trust with professionalism and empathy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first technical point of contact for incoming support requests—respond quickly, ask targeted follow-up questions, and build a clear understanding of what the customer actually needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Get on short customer calls (15–30 minutes) when written back-and-forth isn’t getting to the heart of the issue fast enough. Lead these calls effectively, keeping them focused on discovery and triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather the evidence that matters—logs, screenshots, timestamps, configuration details, reproduction steps—so that the next person to touch the ticket can hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, structured internal notes and handoffs. When you route a ticket to a senior engineer, they should be able to start solving immediately without redoing your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly resolve straightforward product questions, technical clarifications, and clearly documented support tasks, including repeatable implementation workflows managed asynchronously over days or weeks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose issues related to Alloy’s dashboard, APIs, and integrations using logs, system tools, and debugging methods, exercising judgment about when to resolve vs. when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate ticket hygiene, timely follow-ups, clear statuses, and deliver within established service level agreements (SLAs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve macros, runbooks, intake questions, and discovery practices based on patterns you see in the queue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help QA automated support responses, flagging and fixing issues as you encounter them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand product knowledge and technical skills through self-directed learning and embed program participation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Your schedule will include dedicated blocks for queue coverage, including on-call triage of urgent tickets during business hours, plus time for focused async work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is looking for a Technical Support Engineer 2 who combines strong customer instincts with a solid technical floor. The role is ideal for someone who thrives in a fast-paced, reactive environment, values continuous learning, and can get scrappy. You’re energized by frequent customer interaction, comfortable leading short calls to clarify issues, and disciplined enough to turn ambiguous intake into structured, actionable support work. You demonstrate independence while recognizing when to seek guidance for novel or ambiguous situations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Skills and Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years of experience in technical support, customer success, or a similar customer-facing technical role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with APIs, logs, and authentication concepts. You can read basic JavaScript, identify data types, and reason through what an API request is doing—even if you’re not writing code all day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills (oral, written, and interpersonal) to lead troubleshooting conversations warmly and directly, whether over chat or on a call. You ask good questions and know how to make a customer feel heard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid judgment about when to keep digging vs. when to hand something off. You’re not trying to prove you can own everything—you’re trying to get the customer to the right answer as fast as possible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized in a reactive environment. A busy queue doesn’t rattle you, and your notes are something other people can actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, passionate, and creative problem solver with the ability to lead clients to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent customer management skills to address and prevent escalated issues by collaborating and networking with cross-functional teams to deliver solutions that customers need.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and self-directed. You teach yourself things and look for ways to improve the tools and processes around you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with implementation or onboarding workflows in a SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SQL, scripting, or QA processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in an environment with clear severity levels and escalation paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating client-facing documentation, including Knowledge Base articles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fraud \u0026amp;amp; compliance for financial institutions is preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with support ticketing tools, such as Zendesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to work faster and more effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We value building connections and fostering relationships with both our customers and each other. This role may require travel for support team members, to visit one of our offices, as well as to participate in team-building activities and company events. New hires will start with focused in-person training at Alloy’s office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited holiday and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Pension with employee contribution\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Up to 100% compensation for 16 weeks of parental leave\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual £900 learning \u0026amp;amp; development stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Equity plan\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uncapped commissions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Training programs to help foster growth (Alloy Foundations, Alloy Lead, Etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Private health and dental care.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;","departments":[{"id":4139951002,"name":"Support","child_ids":[],"parent_id":4139576002}],"offices":[{"id":4046258002,"name":"Alloy United Kingdom","location":"United Kingdom","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8594806002/ai_opt_out"},{"absolute_url":"https://www.alloy.com/about/jobs/detail?gh_jid=8509359002\u0026gh_jid=8509359002","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":6391242002,"location":{"name":"Remote"},"metadata":null,"id":8509359002,"updated_at":"2026-09-17T14:39:38-04:00","requisition_id":"575","title":"Technical Support Engineer, Triage \u0026 Discovery","company_name":"Alloy","first_published":"2026-04-15T18:35:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;h2\u0026gt;Alloy is where you belong!\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world\u0026#39;s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of \u0026lt;a href=\u0026quot;https://www.inc.com/profile/alloy\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Inc.Magazine’s Best Workplaces\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers\u0026amp;amp;sh=55c076453c61\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Forbes America’s Best Startup Employers\u0026lt;/a\u0026gt;, \u0026lt;a href=\u0026quot;https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;Best Fintech to Work for by American Banker\u0026lt;/a\u0026gt;, year after year.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;Check out our investors and read more about us \u0026lt;a href=\u0026quot;https://www.alloy.com/about\u0026quot; target=\u0026quot;_blank\u0026quot;\u0026gt;here\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;About the team\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Technical Support Engineer 2 (TSE2), Triage \u0026amp;amp; Discovery is the front line of Alloy’s technical support experience. This role is responsible for engaging customers early, clarifying the true issue, gathering the right technical and business context, and preparing high-quality handoffs to senior Technical Support Engineers for deeper investigation and resolution. You’ll also directly resolve repeatable, well-defined support workflows—like implementation tasks and standard configurations—giving you meaningful ownership alongside your triage work.\u0026lt;br\u0026gt;\u0026lt;br\u0026gt;This isn’t a role where you passively route tickets. You’ll dig into each request, ask sharp questions, get on short calls when it’ll move things faster, and build a clear picture of what’s actually going on. The best person for this role is someone who’s energized by customer interaction, comfortable navigating technical systems, and skilled at turning ambiguity into clarity. By improving the quality of initial problem discovery, you’ll help the entire support organization resolve issues faster, more accurately, and with less wasted effort.\u0026lt;br\u0026gt;Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week, and remote employees onsite once a quarter.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What you\u0026#39;ll be doing\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;As a Technical Support Engineer 2, you will be responsible for triaging incoming support cases, leading customer discovery conversations, building high-quality handoffs for senior engineers, and directly resolving straightforward tickets—all using our ticketing system, Zendesk. You’ll be leveraging your technical skills, problem-solving instincts, written communication, and verbal skills to clarify customer issues and build trust with professionalism and empathy.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the first technical point of contact for incoming support requests—respond quickly, ask targeted follow-up questions, and build a clear understanding of what the customer actually needs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Get on short customer calls (15–30 minutes) when written back-and-forth isn’t getting to the heart of the issue fast enough. Lead these calls effectively, keeping them focused on discovery and triage.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Gather the evidence that matters—logs, screenshots, timestamps, configuration details, reproduction steps—so that the next person to touch the ticket can hit the ground running.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write clean, structured internal notes and handoffs. When you route a ticket to a senior engineer, they should be able to start solving immediately without redoing your work.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Directly resolve straightforward product questions, technical clarifications, and clearly documented support tasks, including repeatable implementation workflows managed asynchronously over days or weeks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Diagnose issues related to Alloy’s dashboard, APIs, and integrations using logs, system tools, and debugging methods, exercising judgment about when to resolve vs. when to escalate.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain accurate ticket hygiene, timely follow-ups, clear statuses, and deliver within established service level agreements (SLAs).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve macros, runbooks, intake questions, and discovery practices based on patterns you see in the queue.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help QA automated support responses, flagging and fixing issues as you encounter them.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expand product knowledge and technical skills through self-directed learning and embed program participation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Alloy’s support team covers an 8am–8pm US time zone window. Your schedule will include dedicated blocks for queue coverage, including on-call triage of urgent tickets during business hours, plus time for focused async work.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Who we’re looking for\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Alloy is looking for a Technical Support Engineer 2 who combines strong customer instincts with a solid technical floor. The role is ideal for someone who thrives in a fast-paced, reactive environment, values continuous learning, and can get scrappy. You’re energized by frequent customer interaction, comfortable leading short calls to clarify issues, and disciplined enough to turn ambiguous intake into structured, actionable support work. You demonstrate independence while recognizing when to seek guidance for novel or ambiguous situations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We are looking for someone to work during MST time zone hours.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Desired Skills and Experience\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;1–3 years of experience in technical support, customer success, or a similar customer-facing technical role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfort with APIs, logs, and authentication concepts. You can read basic JavaScript, identify data types, and reason through what an API request is doing—even if you’re not writing code all day.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent communication skills (oral, written, and interpersonal) to lead troubleshooting conversations warmly and directly, whether over chat or on a call. You ask good questions and know how to make a customer feel heard.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Solid judgment about when to keep digging vs. when to hand something off. You’re not trying to prove you can own everything—you’re trying to get the customer to the right answer as fast as possible.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Organized in a reactive environment. A busy queue doesn’t rattle you, and your notes are something other people can actually use.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hands-on, passionate, and creative problem solver with the ability to lead clients to success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent customer management skills to address and prevent escalated issues by collaborating and networking with cross-functional teams to deliver solutions that customers need.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Curious and self-directed. You teach yourself things and look for ways to improve the tools and processes around you.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Nice to have\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with implementation or onboarding workflows in a SaaS environment.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with SQL, scripting, or QA processes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in an environment with clear severity levels and escalation paths.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience creating client-facing documentation, including Knowledge Base articles.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in fraud \u0026amp;amp; compliance for financial institutions is preferred but not required.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with support ticketing tools, such as Zendesk.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using AI tools to work faster and more effectively.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Travel\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We value building connections and fostering relationships with both our customers and each other. This role may require travel for support team members, to visit one of our offices, as well as to participate in team-building activities and company events. New hires will start with focused in-person training at Alloy’s office.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We\u0026#39;re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;This position has a salary range of $75,000 to $95,000.\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;Benefits and Perks\u0026amp;nbsp;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Unlimited PTO and flexible work policy\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Employee stock options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401k with 100% match up to 4% of annual employee compensation\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Eligible new parents receive 16 weeks of paid parental leave\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Home office stipend for new employees\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Annual Learning \u0026amp;amp; Development annual stipend\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Hybrid work environment: NYC employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;How to apply\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Apply right here! You\u0026#39;ve found the application!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an \u0026lt;a href=\u0026quot;http://alloy.com/\u0026quot;\u0026gt;alloy.com\u0026lt;/a\u0026gt; email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;","departments":[{"id":4139576002,"name":"Technical Solutions","child_ids":[4139951002,4139949002,4139948002,4139950002,4139952002],"parent_id":null}],"offices":[{"id":4015517002,"name":"Alloy New York","location":"New York, New York, United States","child_ids":[],"parent_id":null}],"ai_disclaimer":null,"include_ai_disclaimer":null,"ai_opt_out_request_url":"http://app2.greenhouse.io/ai_opt_out_request/job_post/8509359002/ai_opt_out"}],"meta":{"total":26}}