{"jobs":[{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5919452004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5122739004,"location":{"name":"Carlsbad, CA, US"},"metadata":null,"id":5919452004,"updated_at":"2026-04-10T14:20:00-04:00","requisition_id":"132","title":"Associate Technical Product Manager, Integrations","company_name":"Airspace ","first_published":"2026-04-10T14:20:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Join the Movement!\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;Are you interested in the hot logistics technology sector, but also looking for an opportunity to make a direct impact on the lives of others, in some cases saving lives? How about playing a critical role in keeping some of the world\u0026#39;s largest companies operating smoothly so cars continuously roll off the assembly line and airlines can keep flights on schedule?\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;We are looking for an \u0026lt;strong\u0026gt;Associate Technical Product Manager, Integrations\u0026lt;/strong\u0026gt; to own and deliver system integrations between the Airspace platform and our customers\u0026#39; existing technology ecosystems. This role sits between what our customers need and what our platform delivers. You will work directly with customer technical teams to understand their systems, design the right integration approach, and guide our engineers through implementation.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will own the how: how data should flow between systems, how APIs and EDI connections should be structured, how we prototype and validate before we build. You\u0026#39;ll work across REST APIs, EDI feeds, TMS platforms, tracking devices, and partner systems to get critical shipment data flowing reliably into Airspace. When you see three customers needing the same thing, you\u0026#39;ll identify the pattern and advocate to turn it into a repeatable capability.\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Technical product ownership\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Work directly with customer technical teams to understand their systems, data flows, and integration requirements, then design the integration approach that connects their world to Airspace.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prototype integration concepts to validate approaches early, before committing engineering resources to full implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Evaluate new integration requests and provide technical recommendations. Not just \u0026quot;can we do it\u0026quot; but \u0026quot;here\u0026#39;s how we should do it and why.\u0026quot;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Define data mapping, API contracts, EDI specifications, and webhook configurations that engineers can build against.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Engineering Guidance\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Translate solution designs into clear technical specifications that engineering teams can execute against. You are the bridge between customer requirements and engineering implementation.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Work alongside engineers during development to answer questions, resolve ambiguities, and ensure the implementation matches the designed solution.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Review work-in-progress to catch issues early. You own the integrity of the solution from design through go-live.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Coordinate across internal teams (engineering, data science, operations) and external customer technical teams throughout delivery.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Pattern Recognition \u0026amp;amp; Platform Thinking\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Identify repeating integration patterns across customers and recommend platform investments: new public API endpoints, standardized data formats, self-service documentation, and reusable integration templates.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Contribute to an evolving integration playbook that captures proven approaches, lessons learned, and accelerators for future integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Help define what \u0026quot;self-service integration\u0026quot; looks like for Airspace. What documentation, tools, and APIs would enable customers to connect their systems with minimal hands-on support?\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay current on integration technologies and advocate for modern approaches that reduce implementation time and maintenance burden.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Customer \u0026amp;amp; Stakeholder Communication\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as the primary technical point of contact for active integrations. You\u0026#39;re the person customers call when they have questions about how the integration works.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate progress, technical decisions, and tradeoffs to internal stakeholders across product, engineering, operations, and customer success.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Keep alignment between what customers expect and what we\u0026#39;re delivering. Proactively flag gaps, risks, or opportunities to expand scope.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Quality \u0026amp;amp; Go-Live\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the integration validation process. Define test plans, coordinate UAT with customers, and ensure integrations work correctly before go-live.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Establish quality standards for integration deployments, including data validation, error handling, and performance benchmarks.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor integration health post-deployment and drive resolution of data quality or connectivity issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and maintain documentation for each integration: technical specifications, data mapping guides, operational runbooks, and troubleshooting procedures.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;2+ years of experience designing and delivering system integrations\u0026lt;/strong\u0026gt; in a SaaS, logistics technology, or enterprise software environment. You\u0026#39;ve owned the \u0026quot;how,\u0026quot; not just the timeline.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Hands-on experience with integration technologies\u0026lt;/strong\u0026gt;: REST APIs, EDI, webhooks, data mapping, ETL processes. You don\u0026#39;t need to write production code, but you need to be able to read an API spec, sketch a data flow, and prototype a connection.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Demonstrated ability to work directly with customer technical teams\u0026lt;/strong\u0026gt; to understand their systems and design integration approaches. Not just gathering requirements, but co-designing solutions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong technical communication skills.\u0026lt;/strong\u0026gt; Comfortable whiteboarding with engineers, presenting to customers, and writing specs that both audiences can follow.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Experience guiding engineering teams through implementation of your designs. \u0026lt;/strong\u0026gt;You know how to write a spec that doesn\u0026#39;t leave engineers guessing.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Ability to manage multiple concurrent integrations at different stages.\u0026lt;/strong\u0026gt; You maintain clarity on priorities and status across projects.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strong documentation instincts.\u0026lt;/strong\u0026gt; If it\u0026#39;s not written down, it didn\u0026#39;t happen.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Information Systems, Business, or a related field required.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Preferred Qualifications\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience in logistics, supply chain, or transportation technology.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with TMS (Transportation Management System) platforms and logistics data standards.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience prototyping integration concepts or building proof-of-concept implementations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in healthcare logistics or medical device supply chain integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with modern API design practices and developer experience (API documentation, SDKs, self-service tooling).\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary range: $70K - $100K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality health, dental, and vision plan options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010929004,"name":"R\u0026D - Product ","child_ids":[],"parent_id":null}],"offices":[{"id":4005239004,"name":"Carlsbad, CA, US","location":"Carlsbad, California, United States","child_ids":[],"parent_id":4009684004}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/6000477004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5156657004,"location":{"name":"Carlsbad, CA, US"},"metadata":null,"id":6000477004,"updated_at":"2026-05-19T18:15:33-04:00","requisition_id":"149","title":"Chief of Staff to CBO, Industrials","company_name":"Airspace ","first_published":"2026-05-19T18:15:33-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;About the Role\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;p\u0026gt;The Chief of Staff to the Chief Business Officer (CBO) of Industrials is a high-impact, high-visibility role at Airspace and one of the most unique opportunities for an early-career strategist in the logistics technology space.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What is a ‘CBO’:\u0026lt;/strong\u0026gt; the CBO of Industrials operates as the CEO of a $100M+ business unit, with end-to-end responsibility spanning procurement, operations efficiency, organizational goal-setting and OKRs, financial planning, and long-term commercial strategy. As the CBO\u0026#39;s Chief of Staff, you are the strategic partner to the person running that business; You are\u0026amp;nbsp; embedded in every critical decision and trusted to turn ambiguity into clear plans and plans into action\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This position is an in-house strategy consulting role: You will develop business strategies across functions (sales, operations, finance, procurement) and then work alongside company leaders and executives to roll them out. One day you\u0026#39;ll be deep in a financial model; the next, leading a cross-functional initiative with our sales, operations, and finance leaders; and the next, preparing materials for the Board of Directors.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;A distinctive element of this role is the breadth of exposure. You will work directly with Airspace\u0026#39;s CEO, CFO, CTO, and potentially the Board of Directors, contributing to company-wide materials,\u0026amp;nbsp; investor decks, Board presentations, and executive-level strategic planning. Few roles at this experience level offer this kind of access to the decision-making center of a high-growth, technology-enabled logistics company.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are a curious, driven professional who thrives on both big-picture thinking and real-world execution\u0026amp;nbsp; and you want a front-row seat to how a $100M+ business is built and scaled,\u0026amp;nbsp; this is the role!\u0026lt;/p\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;What You\u0026#39;ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Strategic Planning \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with the CBO to define, track, and execute strategic business priorities, including service/product expansions, process improvements, and system implementations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build frameworks, collect internal and external data, define assumptions, and execute end-to-end analyses (e.g., opportunity sizing, P\u0026amp;amp;L impact) that inform commercial and operational decision-making\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prepare high-quality materials for executive and board-level audiences — including CEO and CFO briefings, Board of Directors presentations, investor materials, and business reviews — either independently or in collaboration with the CBO\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Cross-Functional Operations \u0026amp;amp; Execution\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own coordination of key initiatives across sales, operations, procurement, and other functions; ensuring workstreams stay on track, stakeholders stay aligned, and blockers are resolved or escalated appropriately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify gaps in cross-functional processes, tools, or ways of working and take initiative to design and implement improvements, including developing an understanding of critical business systems (e.g., ZenDesk, Twilio, Salesforce) and helping define business requirements in partnership with internal decision-makers\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support the development and tracking of organizational OKRs and operating cadences across the Industrials business unit\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Leadership Support \u0026amp;amp; Stakeholder Management\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as connective tissue between the CBO and the broader organization, facilitating communication between leadership and staff on planning, project updates, and organizational changes\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Act as a trusted extension of the CBO by managing priorities, preparing for key meetings, and following up on commitments across the organization\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build relationships across the C-suite (CEO, CFO, CTO) and contribute to company-wide strategic initiatives and investor communications as needed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h2\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/h2\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;2-5+ years of combined experience in consulting, corporate strategy, business implementations, program management, or business operations at a high-growth company and/or similar roles; with strong business acumen and broad knowledge of sales, marketing, general business processes, and financial statements\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Exceptional analytical skills with the ability to synthesize complex qualitative and quantitative data from multiple sources into clear, actionable, data-driven recommendations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong project management skills: you know how to scope work, set priorities, manage timelines, and drive things to completion\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excellent written and verbal communication skills; able to distill complex ideas into crisp narratives for different audiences — from board members to front-line operators\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High proficiency in Excel/Google Sheets and PowerPoint/Google Slides; experience with SQL, Tableau, Looker, and CRM tools (e.g., Salesforce) is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;A self-starter who thrives in structuring ambiguity and fast-paced environments, and takes ownership without waiting to be asked\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborative individual who is able to build trust across all levels and functions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;BA/BS with a strong academic record required; MBA or equivalent advanced degree is a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in logistics, supply chain, tech, or a related industry is a nice-to-have\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to travel for client visits and company events, about once per month\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt; $120k - 160k annual salary plus bonus opportunity\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010937004,"name":"Corporate","child_ids":[],"parent_id":null}],"offices":[{"id":4005239004,"name":"Carlsbad, CA, US","location":"Carlsbad, California, United States","child_ids":[],"parent_id":4009684004}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5803797004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5051918004,"location":{"name":"US - Remote"},"metadata":null,"id":5803797004,"updated_at":"2026-03-26T09:20:13-04:00","requisition_id":"95","title":"Enterprise Account Manager (Medical Device)","company_name":"Airspace ","first_published":"2026-02-13T10:40:30-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Role Overview\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;The Account Manager – (Medical Device) is a senior, customer-facing role within Airspace’s Healthcare Revenue organization, responsible for the day-to-day management, execution, and growth of a defined portfolio of enterprise Medical Device customers. They report to the Director, Enterprise Sales and Account Management.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role serves as the primary owner of ongoing customer experience, the primary champion of the Airspace’s operational execution to support our customers, and a facilitator of general hygiene across assigned accounts. They play a critical role in expanding existing relationships, identifying growth opportunities, and ensuring customers realize consistent value from Airspace’s services while serving as the connective tissue between customers and Airspace’s internal teams.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This role requires strong judgment, executive communication skills, operational rigor, and the ability to manage complex enterprise relationships.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Key Activities\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Execution of Account Strategy and Support\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Serve as primary day-to-day point of contact for assigned enterprise customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partners with the Director, Enterprise Sales and Account Management to create account strategies and execution rhythms and then drives the execution of said strategies.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Executes rhythm of business customer-facing and internal motions (ad preps materials) to drive account strategies and service excellence for their assigned accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deploys GTM S\u0026amp;amp;O, and CBO, where needed to aid in best-in-class creation of materials and narratives to clients\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build trusted relationships with customer operational and commercial stakeholders.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain deep understanding of customer clinical workflows, distribution models, and service expectations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Represent Airspace with executive presence, logistics / MD expertise, and confidence in all customer interactions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain best-in-class account documentation, stakeholder maps, and service context; provide regular, concise, proactive updates to Sales leadership (from Director, Enterprise Sales and Account Management, to SVP, to MD to CEO) on account health, risks, and opportunities.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Service Execution \u0026amp;amp; Escalation Management:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Coordinate with Operations, DriverOps, and Support teams to drive fast resolution of critical service issues (typically not at the order-level, but sometimes may be).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Communicate clearly and professionally with customers during incidents.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Onboarding \u0026amp;amp; Launch Execution\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Travel to customer sites for new logo onboardings and major expansions when needed.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Support onboarding planning in partnership with Director, Enterprise Sales and Account Management, SVP, and Operations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Own the operational execution and adoption of all approved expansions.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure customer training, documentation, and readiness activities are completed\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Revenue and Margin Stewardship\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Drive revenue and margin performance for assigned accounts.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Monitor volume trends, pricing behavior, and margin performance.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with Pricing, Finance, and Director, Enterprise Sales and Account Management to mitigate margin risk and support sustainable growth.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Surface and shape expansion opportunities with Director, Enterprise Sales and SVP (new regions, service types, dedicated fleets, on-demand usage).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Execute rollout and adoption of new services or lanes.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Required Experience \u0026amp;amp; Profile\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5–10+ years of enterprise account management or customer success experience or equivalent experience at a Med Device or similar healthcare company serving in a logistics / supply chain role.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience supporting large, complex B2B customers.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong skillset with excel, business intelligence tools (looker power BI, etc), and slides\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience working with data to drive service improvements cross functionally\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong operational acumen and problem-solving skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable managing escalations and difficult conversations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Operate with high ownership, urgency, and accountability\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain a strong point of view on what “excellent” looks like and actively drive toward it.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deploys growth-mindset in everything they do and is eager for feedback.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Excited to join a high-growth and evolving company that is disrupting an industry.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable working with high accountability at a distributed, highly remote company with remote customers and daily interactions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience in healthcare, medical device, logistics, or regulated environments preferred.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Location and travel:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Location: US\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Travel: Willing to travel 30% and spike at times up to 50% in a given period.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary and Compensation:\u0026lt;/strong\u0026gt; $100K - $120K annual salary with a quarterly bonus opportunity\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010937004,"name":"Corporate","child_ids":[],"parent_id":null}],"offices":[{"id":4005241004,"name":"Remote - United States ","location":"United States","child_ids":[],"parent_id":4009684004}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5995828004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5154799004,"location":{"name":"Carlsbad, CA or  San Francisco, CA"},"metadata":null,"id":5995828004,"updated_at":"2026-05-20T13:10:55-04:00","requisition_id":"146","title":"Fleet Manager Product Manager","company_name":"Airspace ","first_published":"2026-05-20T13:09:47-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;Shape the Platform Behind Life-Changing Deliveries\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;p\u0026gt;Airspace is redefining time-critical logistics in the healthcare industry. From ensuring life-saving medical devices reach patients on time, to supporting pharmacy and lab networks with precise, reliable deliveries, we help the world’s most essential healthcare providers operate at peak performance. When failure isn’t an option, they turn to us.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;We’re looking for a Product Manager to lead our Healthcare Platform, the foundation for how medical device manufacturers, health systems, labs, and pharmacies interact with Airspace. You’ll define and deliver platform features that enable reliability, visibility, and scale across some of the most operationally complex and time-critical logistics workflows in the world.\u0026lt;/p\u0026gt;\n\u0026lt;h3\u0026gt;\u0026amp;nbsp;\u0026lt;/h3\u0026gt;\n\u0026lt;h3\u0026gt;\u0026lt;strong\u0026gt;What You’ll Do\u0026lt;/strong\u0026gt;\u0026lt;/h3\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Own the Fleet Manager Platform Vision\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Own the roadmap and metrics for the core platform serving all Healthcare verticals including Medical Device, Health Systems \u0026amp;amp; Labs, and Pharmaceuticals. Own platform adoption and retention metrics, with accountability for the product backlog and delivery prioritization.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver platform-level improvements that support vertical specific workflows while enabling custom configurations and growth into neighboring verticals.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Identify opportunities to improve optimization, customer, and driver experiences.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Solve for Complex Operational Workflows\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Leverage logistics and supply chain expertise to understand routing logic, scheduling constraints, and operational workflows. Deeply understand the nuances of each vertical including regulatory needs and customer to end-customer relationships. Healthcare domain knowledge is a plus but not required, we\u0026#39;ll help you build that expertise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lead improvements in shipment visibility, proactive exception handling, and platform performance.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Drive Cross-Functional Alignment\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with engineering, design, AI, and data science to deliver intelligent, scalable solutions. Excel at setting up problems and defining requirements rather than solving them, our strong engineering and AI teams need clear problem definition and strategic direction from you.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Partner with sales representatives, account managers, and operations leads to ensure platform changes drive measurable customer outcomes.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Align platform enhancements with broader business goals.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;strong\u0026gt;Build for Scale and Reuse\u0026lt;/strong\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Design systems and components that can be extended across new healthcare segments as new opportunities arise.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Lay the foundation for future integrations with hospital systems, labs, and third-party tools.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;3-5+ years of product management experience, preferably in logistics, supply chain, or operations-heavy software.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deep customer empathy and curiosity that is paired with skills to uncover real problems.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ownership Mindset: Proven experience in defining product goals and inspiring teams to deliver impactful user experiences.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated experience leading product initiatives across diverse functional groups.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Outstanding communication skills.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Technical understanding sufficient to collaborate with engineering, data science, and AI teams, you\u0026#39;ll frame problems and requirements, not implement solutions directly.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Bachelor\u0026#39;s degree in Computer Science, Business Management or related fields required. MBA is a plus.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Role Details:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Reports to: Director of Product (Neil Holt)\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Team: No direct reports; you\u0026#39;ll collaborate closely across engineering, operations, sales, and customer success\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Location: Remote OK; San Diego or San Francisco preferred\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Success Metrics:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;2026: Drive platform adoption at medical device customer sites.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;2027: Drive medical device site retention and adoption across new verticals.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your First 90 Days:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Build relationships across the company, develop healthcare logistics expertise, refine the existing roadmap, and ship your first platform improvements\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Your First 180 Days:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Demonstrate thorough ownership of the roadmap based on customer learnings and business strategy, successfully support acquisition of new customers\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Salary range: $120K-150K\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality health, dental, and vision plan options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Open PTO\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K with company match\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010929004,"name":"R\u0026D - Product ","child_ids":[],"parent_id":null}],"offices":[{"id":4005239004,"name":"Carlsbad, CA, US","location":"Carlsbad, California, United States","child_ids":[],"parent_id":4009684004}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5977287004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5144922004,"location":{"name":"Anchorage, AK 99518"},"metadata":null,"id":5977287004,"updated_at":"2026-04-20T18:40:25-04:00","requisition_id":null,"title":"Medical Courier  - Anchorage, AK","company_name":"Airspace ","first_published":"2026-04-20T18:40:25-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Job Summary\u0026lt;/strong\u0026gt;\u0026lt;br\u0026gt;Airspace is seeking professional, dependable drivers to support our dedicated medical delivery routes. This role plays a critical part in ensuring surgical equipment arrives safely and on time to hospitals and surgical centers. Our drivers directly support procedures such as orthopedic and joint replacement surgeries by transporting essential medical kits between facilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;If you are reliable, detail-oriented, and understand the importance of time-sensitive healthcare logistics, this opportunity is for you.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Transport surgical kits from a designated warehouse to hospitals and surgical facilities\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Deliver to Sterile Processing Departments, Implant Rooms, or approved vendor storage areas\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Retrieve equipment following procedures and return to the warehouse\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Utilize the Airspace mobile platform for real-time tracking and communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain professional interactions with hospital staff and warehouse personnel\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ensure accuracy, timeliness, and proper handling of all equipment\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Must own a high-top cargo van\u0026lt;/strong\u0026gt;\u0026amp;nbsp;(2015 or newer, clean and well-maintained)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Valid driver’s license, current insurance, and vehicle registration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Prior medical courier experience strongly preferred (experience with medical devices is a plus)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to lift up to 50 lbs\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Comfortable using mobile applications and technology\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills and dependable work ethic\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;Full-time, contract-based opportunity\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4124230004,"name":"Driver Operations - DD","child_ids":[],"parent_id":null}],"offices":[{"id":4009684004,"name":"United States","location":null,"child_ids":[4087995004,4005239004,4092433004,4005241004,4005240004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5833326004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5066657004,"location":{"name":"Des Plaines, IL"},"metadata":null,"id":5833326004,"updated_at":"2026-03-20T13:35:28-04:00","requisition_id":"128","title":"On-Site Operations Admin","company_name":"Airspace ","first_published":"2026-03-20T13:35:28-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Primary Focus:\u0026amp;nbsp;\u0026lt;/em\u0026gt;To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Importance of role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life! You will be located at our customer site handling their most critical shipments through the Airspace platform.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Managing Shipments \u0026amp;amp; Operating the Airspace Platform\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set up new orders by adhering to both standard work practices and client-specific SOP instructions\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to rapidly move from one critical task to another\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately confirm job milestones are completed correctly and on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Navigate and interpret key information on shipping documents, such as packing lists and bills of lading\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to stay independently informed by reviewing all communications provided throughout the company platforms\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;May include some tasks including packaging, labeling, and staging\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adherence to Standards: Meticulously following both Airspace\u0026#39;s internal standards and all client-specific Standard Operating Procedures (SOPs) and site regulations. This demonstrates reliability and commitment to partnership.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Proactive Customer Updates\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Manage email, phone and live communication with multiple external parties including but not limited to clients, suppliers such as airlines and drivers, and colleagues\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to professionally relay delays, issues, and updates with customers through verbal and written communication\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Maintain high attention to detail in all correspondence, as even minor errors can have significant consequences for mission-critical packages (e.g., organs for transplant, aircraft parts)\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Escalate issues early and appropriately\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Representing the Company: As a front-line representative of Airspace located directly on a customer\u0026#39;s site, you are the face of the company. Conduct must be consistently professional, courteous, and align with Airspace\u0026#39;s reputation as a recognized leader in time-critical logistics.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Upholding the company core value of Transparency by ensuring open, honest, and sincere communication with both the team and customers.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Maintaining Balanced Level of Performance\u0026amp;nbsp;\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an Ops Admin, you will be expected to meet minimum metric requirements and customer service standards for an admin level position. Expectations will increase with advancement. All expectations will be communicated to you through your direct reporting supervisor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Must be able to work full-time onsite at Des Plaines, IL location\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Must be available to work weekends\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong attention to detail\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong customer service skills\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation \u0026amp;amp; Benefits\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Pay range: $20/hour - $24/hour\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality health, vision, and dental care plan options\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K company contribution program\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional learning and training\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010931004,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4092433004,"name":"Des Plaines, IL","location":"Des Plaines, Illinois, United States","child_ids":[],"parent_id":4009684004}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5830940004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5065407004,"location":{"name":"Columbus, Ohio"},"metadata":null,"id":5830940004,"updated_at":"2026-06-02T17:19:10-04:00","requisition_id":"127","title":"Operations Specialist III, Onsite (Columbus, OH)","company_name":"Airspace ","first_published":"2026-03-26T13:04:00-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;em\u0026gt;Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.\u0026lt;/em\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Importance of the role:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operations team is the backbone of our company\u0026amp;nbsp; and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Advanced Problem Solving\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to independently resolve all escalated issues using provided resources with minimal to no assistance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to assist in resolving team member escalations and questions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert on all International regulations, Import, and Export requirements\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to understand big picture decisions for customers\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;IE. Choosing one airline because we have a service agreement for faster offloads and minimal service failures over the fastest or cheapest option based on error rate.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Balancing cost of service quality and expectations with margin.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Minimal to no errors \u0026amp;amp; service failures\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Make educated decisions under pressure\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Anticipate problems before they surface and act early\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Operating the Airspace Platform\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hold and maintain Dangerous Goods Certification . Remain knowledgeable on all Dangerous Goods requirements and adhere to current policy procedures.\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Assist in resolving team member inquiries for DG flagged orders\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;Gain knowledge of additional sector processes\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Provide SOP guidance hand in hand with leadership\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Uphold team expectations leading by example\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Maintaining Balanced Level of Performance\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an OSIII, you will be expected to meet minimum metric requirements and customer service standards. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Requirements\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Located in Columbus, Ohio\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;In office, on site position\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hourly Range: $25-$30/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality health, vision, and dental care plan options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K company contribution program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional learning and training reimbursements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010931004,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4009684004,"name":"United States","location":null,"child_ids":[4087995004,4005239004,4092433004,4005241004,4005240004],"parent_id":null}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/6008413004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5159787004,"location":{"name":"US - Remote"},"metadata":null,"id":6008413004,"updated_at":"2026-05-28T14:25:54-04:00","requisition_id":"150","title":"Operations Specialist I (Medical Device)","company_name":"Airspace ","first_published":"2026-05-28T14:25:54-04:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Overview\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.\u0026lt;strong\u0026gt; \u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Importance of role\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Responsibilities\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Operating the Airspace Platform \u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Set up new orders by adhering to both standard work practices and client-specific SOP instructions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;The ability to rapidly move from one critical task to another\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Accurately confirm job milestones are completed correctly and on time\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to navigate and interpret Airline booking and tracking websites\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Following all process and communication standards within multiple platforms\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to stay independently informed by reviewing all communications provided throughout the company platforms\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Proactive Customer Updates\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to professionally relay delays, issues, and updates with customers through verbal and written communication.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Intuitive Problem Solving\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Ability to update, manage, and/or change airway bills using initial or tenured training.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to source driver coverage for any segment of an order.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to use situational awareness to request or deny additional driver incentives when necessary.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Handling All Inbound and Outbound Communications\u0026lt;/span\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Timely acknowledgment and action of all email, phone and text requests\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expected to consistently meet all minimum metric expectations for phone availability and acceptance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proper use of the various phone statuses\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Adherence to All Hands on Deck and Off-Phones Requests guidelines\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Order placement for customers who are unable to place orders via the online portal\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Cross sector phone call resolution\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;text-decoration: underline;\u0026quot;\u0026gt;Maintaining Balanced Level of Performance\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor.\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Compensation\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Hourly Range: $26-$28/hr\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;High-quality health, vision, and dental care plan options\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;401K company contribution program\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Professional learning and training reimbursements\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4010931004,"name":"Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4005241004,"name":"Remote - United States ","location":"United States","child_ids":[],"parent_id":4009684004}]},{"absolute_url":"https://job-boards.greenhouse.io/airspace/jobs/5818131004","data_compliance":[{"type":"gdpr","requires_consent":false,"requires_processing_consent":false,"requires_retention_consent":false,"retention_period":null,"demographic_data_consent_applies":false}],"internal_job_id":5059034004,"location":{"name":"Carlsbad, CA, US or Remote, US"},"metadata":null,"id":5818131004,"updated_at":"2026-04-14T18:50:03-04:00","requisition_id":"122","title":"Workflow Solutions Specialist","company_name":"Airspace ","first_published":"2026-03-03T14:46:03-05:00","language":"en","application_deadline":null,"content":"\u0026lt;div class=\u0026quot;content-intro\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Company Introduction:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;a href=\u0026quot;http://airspace.com\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Airspace has been rated one of\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; \u0026lt;/span\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;America’s best Startup Employers\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;, listed as one of \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;CNBC’s Disruptor 50\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; companies, and featured as an \u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cbsnews.com/video/innovative-technology-is-optimising-the-delivery-of-time-critical-and-life-saving-shipments/\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;Innovation and Disruption leader\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has\u0026lt;/span\u0026gt;\u0026lt;a href=\u0026quot;https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt; raised more than $140m.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/a\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\u0026lt;/div\u0026gt;\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;About the job:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;As Airspace has evolved, our internal business systems have become as critical to our success as the systems we provide to our customers. As the Salesforce \u0026amp;amp; Zendesk Administrator / Workflow Solutions Specialist, you will serve as the bridge between business vision and technical reality. Your primary responsibility is taking stakeholder ideas for how work should flow and building the technical solutions to make it happen, regardless of platform limitations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;This is not a traditional \u0026quot;admin\u0026quot; role where, configuring settings within a single platform based on business requirements built from another team. You will own Zendesk and Salesforce as your core platforms, but you\u0026#39;ll regularly need to think beyond their native capabilities. When a leader says \u0026quot;I wish our system could do X,\u0026quot; your job is to identify, ideate and implement how to make X happen, whether that means native configuration, custom API work, middleware automation, webhooks, or creative combinations of tools.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You will report to the Sr. Manager of Business Systems \u0026amp;amp; Operations, focusing on support for the Revenue, Operations, and Executive teams. At the highest level, you will be responsible for identifying, inventing, implementing, and accelerating scalable and measurable processes that move our organization toward a \u0026quot;single source of truth\u0026quot; mindset.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;Successful candidates will be creative problem-solvers who refuse to be limited by out-of-the-box functionality. They will have the technical depth to build custom integrations while maintaining the strategic perspective to ensure solutions are scalable, maintainable, and actually solve the business problem.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;You’re an ideal candidate if:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You\u0026#39;ve been in situations where stakeholders describe their ideal workflow and it doesn\u0026#39;t exist as a native feature in any platform, and you\u0026#39;ve figured out how to build it anyway. You view platforms like Salesforce and Zendesk as flexible building blocks rather than rigid systems with fixed capabilities.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;You can provide specific examples of times when you\u0026#39;ve:\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Taken a business vision and designed the technical solution, choosing the right combination of tools and approaches. This should also include top notch documentation and implementation of the end result\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Built cross-platform automations that made manual processes obsolete (e.g., \u0026quot;When X happens in Zendesk, notify Y via Slack, and create a task in our project management tool\u0026quot;).\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Designed Zendesk workflows that go beyond basic ticket routing - custom apps, dynamic forms, conditional automations, sophisticated SLA management, or external API integrations.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Used APIs and webhooks to connect systems that weren\u0026#39;t designed to work together.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Said \u0026quot;yes, we can do that\u0026quot; when others assumed something wasn\u0026#39;t possible.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;You have a proven track record of completed technical builds, as well as\u0026amp;nbsp; user adoption and change management successes. Your skill set includes “checking the boxes”, but more importantly you actively collaborate with stakeholders to refine their vision, identify edge cases they haven\u0026#39;t considered, and propose solutions they didn\u0026#39;t know were possible. We are a fast-growing company; it\u0026#39;s critical to have team members who think in scale and aren\u0026#39;t constrained by platform limitations.\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What you’ll do:\u0026amp;nbsp;\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Workflow Solutions Architecture (Primary focus)\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Partner with stakeholders across Revenue, Operations, and Executive teams to understand their workflow visions and pain points\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design and build end-to-end workflows that may span multiple platforms (Salesforce, Zendesk, Slack, internal APIs, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create custom automations using APIs, webhooks, and integration platforms when native functionality falls short\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Example projects you might tackle:\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Create an escalation workflow that monitors SLA breaches across multiple ticket categories, automatically escalates to different teams based on shipment urgency, and alerts leadership when a breach occurs.\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build a bidirectional sync between Salesforce accounts and Zendesk organizations that maintains data consistency, updates customer information in real-time, and prevents sync conflicts or duplicate records.\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Zendesk Platform Ownership:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Administer and optimize the Zendesk instance for our support and operations teams\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Design sophisticated ticket routing, triggers, automations, and macros\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain custom apps, integrations, and extensions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create and manage views, reports, and dashboards that drive operational decisions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Manage user permissions, groups, and organizational structures\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Salesforce Platform Ownership:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Support Business Systems \u0026amp;amp; Operations team with buildouts of new system architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Build custom objects, fields, validation rules, and flows\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Create reports and dashboards for Revenue and Operations teams\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Integration \u0026amp;amp; Automation Excellence:\u0026lt;/strong\u0026gt;\u0026amp;nbsp;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Build and maintain API connections between business systems\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Write and troubleshoot webhook configurations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Document technical implementations and integration architecture\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;li\u0026gt;\u0026lt;strong\u0026gt;Strategic Partnership \u0026amp;amp; Continuous Improvement:\u0026lt;/strong\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Proactively identify inefficiencies in current workflows and propose solutions\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Stay ahead of business needs by understanding upcoming initiatives and preparing technical groundwork\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Collaborate with Management to develop best practices for system requests and implementation\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;What we require:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;5+ years of experience administering Zendesk, including advanced configuration (automations, triggers, apps, extensions, and custom integrations)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;2+ years of experience being responsible for a Salesforce instance\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;7+ years of total experience in business systems administration\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong hands-on experience with APIs and integrations. You should be comfortable reading API documentation, testing endpoints, and building custom automations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Proven ability to architect workflow solutions that span multiple platforms and tools\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Creative problem-solving mindset. You find ways to say \u0026quot;yes\u0026quot; rather than accepting platform limitations\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Expert level of report building (Salesforce, Looker, etc.)\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Demonstrated ability to balance high-priority strategic initiatives and operational execution / excellence\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Strong communication skills to translate technical concepts for non-technical stakeholders\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience with integration/automation platforms (Make, Zapier, Workato, or similar) strongly preferred\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Desire to learn and advance your career\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Humble, team-oriented contributor\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Salesforce Administrator Certificate required, Advanced Certificate a plus\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Zendesk certification is a plus but hands-on expertise is more important\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Preferred experience:\u0026lt;/strong\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li\u0026gt;Experience with JavaScript, Python, or other scripting languages\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Familiarity with REST APIs, JSON, and webhook architecture\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Background in logistics, supply chain, or operations-heavy environments\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Experience building custom Zendesk apps or Salesforce Lightning components\u0026lt;/li\u0026gt;\n\u0026lt;li\u0026gt;Knowledge of data modeling and relational database concepts\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;strong\u0026gt;Salary Range:\u0026lt;/strong\u0026gt; $100K - $115K annual salary\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\u0026lt;div class=\u0026quot;content-conclusion\u0026quot;\u0026gt;\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;Core Values:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;ul\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are One Team\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We believe we all accomplish more when we are working together.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We make an Impact\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We are determined to have a positive influence on our environment, our customers, our industry, and our world.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Passionate\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We care deeply about our mission and are not afraid to raise the bar.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Transparent\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We pride ourselves on having open, honest, and sincere communication with our team and customers.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;li style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;We are Innovative\u0026lt;/strong\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400;\u0026quot;\u0026gt;. We never settle and are always striving to improve our product, service, and ourselves.\u0026lt;/span\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/li\u0026gt;\n\u0026lt;/ul\u0026gt;\n\u0026lt;h4\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;\u0026lt;strong\u0026gt;About Airspace:\u0026lt;/strong\u0026gt;\u0026lt;/span\u0026gt;\u0026lt;/h4\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026amp;nbsp;\u0026lt;/p\u0026gt;\n\u0026lt;p\u0026gt;\u0026lt;span style=\u0026quot;font-weight: 400; font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.\u0026amp;nbsp;\u0026amp;nbsp;\u0026lt;/span\u0026gt;\u0026lt;/p\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__gutter__right\u0026quot; data-qa=\u0026quot;message_content\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message_kit__blocks c-message_kit__blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;c-message__message_blocks c-message__message_blocks--rich_text\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer\u0026quot; data-qa=\u0026quot;block-kit-renderer\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_block\u0026quot;\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026amp;nbsp;\u0026lt;/div\u0026gt;\n\u0026lt;div class=\u0026quot;p-rich_text_section\u0026quot;\u0026gt;\u0026lt;span style=\u0026quot;font-family: arial, helvetica, sans-serif;\u0026quot;\u0026gt;For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.\u0026lt;/span\u0026gt;\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\n\u0026lt;/div\u0026gt;\u0026lt;/div\u0026gt;","departments":[{"id":4051527004,"name":"Revenue Operations","child_ids":[],"parent_id":null}],"offices":[{"id":4005239004,"name":"Carlsbad, CA, US","location":"Carlsbad, California, United States","child_ids":[],"parent_id":4009684004}]}],"meta":{"total":9}}